Database Users

[Q] Screen easily scratched

I am on my second Arc and both screens are exhibiting scratches despite being kept in a pouch and not coming into contact with any hard surfaces. Anyone else notice these so called 'scratch resistant' screens are far from?

Are you sure it's the screen it self and not the screen protector that's on it?
Most people get the arc with screen protector already on it. look close maybe you will see it.

took the screen protectors off as they diminish the quality of the screen both look and touch wise. didnt think it would be an issue considering the marketing spiel about the mineral glass!!

from my experience with "scratch resistant" screens, unless its gorilla glass, get a screen shield.

Depends what you mean by removing the "screen protector".. the actual factory fitted, almost invisible screen protector??

you mean there is another removable film under the sticky with the peel tab??!? hmmm

Ramos1910 said:
you mean there is another removable film under the sticky with the peel tab??!? hmmm
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I'll assume, for now, that was a genuine response and not a sarcastic one!! ;-)
Yes.. if you look at the very edge of the screen you can see where the factory fitted screen protector is.. it really is the best screen protector you'll get...

Ah ha! thats hilarious - I never would have guessed that! apologies for being so retarded - I never bought a phone which came fitted with a protector under another protector! its so flush I dont think i would have ever noticed! i just wonder how everyone else but me saw it. very helpful - thanks alot.
i'll just go and find a sword to fall on...

lol
I was also surprised, really great from SE.

resetoriginal said:
from my experience with "scratch resistant" screens, unless its gorilla glass, get a screen shield.
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My 10 year old Omega Seamaster has mineral glass and showing no scatch what so ever. My iPhone4 with gorilla glass is one big scratch.
I have the Arc now and am very happy with it.

Hello,
Does anyone here with an Arc have removed the factory installed screen protector and have gone without applying another screen protector? How is your screen doing?
I'm changing screen protectors every two months and I hate to do it, but I want to know if the scratch resistant screen is indeed scratch resistant. I'd love to go without a screen protector, but I'm afraid to do so, unless someone without using one can tell me his/her story.
Thank you.

I know it's not the Arc, but check out this SE Xperia Active "screen torture"

Mine (arc s) had no protector for about a month and got 0 scratches...
Now Im using an oleophobic protector(Steinheil Ultra Series [Ultra Optics]) and I think is unnecessary because the screen already have a better oleophobic coating, also reduces the screen brightness
BTW my brother xperia x10 still without protector for over a year and have no scratches
Sorry for my english

My wife took off her protection and now we are having another baby! Jk she saw scratches right away I would recommend using a scratch protector, because even the so called gorilla glass can scratch with just regular use
Sent from my LT15i using XDA Premium App

So you guys mean that under the thingy u can peel off with the tab on the top edge is a screenprotector? I can see something standing up from the screen at the edges but cant get it off?
Sent from my LT15i using XDA App

realfelix said:
So you guys mean that under the thingy u can peel off with the tab on the top edge is a screenprotector? I can see something standing up from the screen at the edges but cant get it off?
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Yup, that's it. It's *really* difficult to get off.
Removed mine about 6 months ago after it got scratched. Never bothered to install the spare that came in the box. Been keeping the phone in my pocket (with wallet, but no keys or coins in that pocket ever) and there are still no scratches whatsoever on the screen.
There are plenty of chips & scratches all over the rest of the phone though.
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Poker gypsy said:
she saw scratches right away I would recommend using a scratch protector, because even the so called gorilla glass can scratch with just regular use
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Click to collapse
Really? What on earth is she doing to the thing? I've dropped mine so many time's it's not even funny, it has chips and scratches all over it (including one scratch i'm particularly proud of right across the camera lens) and yet the screen is still pristine.
Are you absolutely sure you dont still have the factory fitted screen protector on it? Unless of course she's keeping it in a handbag filled with rusty nails and sandpaper, which is what my ex-gf seemingly used to do to anything she borrowed of mine...

Just like to point out something important, the protector that is factory applied and is hard to get off is a SHATTER PROOF SHEET! As the screen has been designed to be airtight (the gap between the screen at the touch layer) I have heard of people who have removed this protector and after dropping their arc, the whole screen shattered
This is why despite having a **** load of scratches, I'm too afraid to remove this cover, so I wouldn't really recommend it...

daveybaby said:
Yup, that's it. It's *really* difficult to get off.
Removed mine about 6 months ago after it got scratched. Never bothered to install the spare that came in the box. Been keeping the phone in my pocket (with wallet, but no keys or coins in that pocket ever) and there are still no scratches whatsoever on the screen.
There are plenty of chips & scratches all over the rest of the phone though.
---------- Post added at 10:05 AM ---------- Previous post was at 10:00 AM ----------
Really? What on earth is she doing to the thing? I've dropped mine so many time's it's not even funny, it has chips and scratches all over it (including one scratch i'm particularly proud of right across the camera lens) and yet the screen is still pristine.
Are you absolutely sure you dont still have the factory fitted screen protector on it? Unless of course she's keeping it in a handbag filled with rusty nails and sandpaper, which is what my ex-gf seemingly used to do to anything she borrowed of mine...
Click to expand...
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It doesn't take much more than a key
Sent from my LT15i using XDA Premium App

How did you get it off lol? I cant even get it to peel a bit..
Sent from my LT15i using XDA App

Am I the only one that got the screen protector separate in the box?
I had to put it on myself (very scary moment).
Must admit i've never regretted it!

I have got scratches on Galaxy S2 screen!

Galaxy S2 has gorilla glass that cant be scratched (scratch resistant), I have kept my phone without screen protector but I use it very carefully, still it has got two scratches on the screen.
Furthermore, there are two spots on screen from where it seems like the alkali-aluminosilicate thin-sheet coating (Gorilla Glass coating) is vanishing.
Its terrible to see the device deteriorating so fast. I have had it for a week now.
Is someone else having such a problem?

contact the provider you bought it from or samsung themselves - be ware they may want to replace so if you have a custom rom be careful!

How many times does it have to be said?
Gorilla Glass SCRATCHES LIKE ANY OTHER GLASS. It is scratch-resistant, but not scratch-proof. Tougher than standard glass, but not impossible to break.
Samsung will do nothing for you about it.
Try to keep it away from sand, as it is the easiest way to get it to scratch.

[email protected] said:
contact the provider you bought it from or samsung themselves - be ware they may want to replace so if you have a custom rom be careful!
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You're right. Nevertheless, flashing back the respective original stock rom and using a JIG to reset the custom binary count hopefully will solve the warranty problem.

Its probably not the actual glass but the coating that sits on top.
Sent from my GT-I9100 using XDA App

Screen scratched and burnt pixel-can it be replaced?
Hey guys!!
Does anyone know if there is a way to get my galaxy s2 replaced? I have a scratch on the screen as well (and a big one that can be seen even with a screen protector) and one red pixel!! I currently have sent it for antenna repairs (sim was not recognized at all by this phone-not even pin was asked..)
So, is there a way I can demand a new one due to some guarantee reason? I have the stock rom and haven't tried to flash a new rom.... not yet at least
Thank you in advance! Hope someone helps me out!

Spybreak said:
How many times does it have to be said?
Gorilla Glass SCRATCHES LIKE ANY OTHER GLASS. It is scratch-resistant, but not scratch-proof. Tougher than standard glass, but not impossible to break.
Samsung will do nothing for you about it.
Try to keep it away from sand, as it is the easiest way to get it to scratch.
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Click to collapse
True. Gorilla glass screens always has scratches but they are less visible than on the other screens. If you'll scratch your screen hardly, even gorilla glass won't handle it.

i have 2 after that started using screen protector but they were only visible in sun light now screen protector so many scratches but thankfully not on screen

Why you guys don't just use screen Protectors? The device's Screen will stay in Top-notch condition forever....
ahh i forgot: for sure, a good screen protector will cost you like 5 - 8 Euros but c'mon... the device is about 450 to 500, wich is much more expesive...

Why on earth do people start these type of threads if your unwilling to use a screen protector then you get scratches on the screen of your phone it's your own fault.
Jesus wept

can you post some pictures of your scratched screen? a screenshot perhaps?

pcboyy said:
can you post some pictures of your scratched screen? a screenshot perhaps?
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made my day

pcboyy said:
can you post some pictures of your scratched screen? a screenshot perhaps?
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Click to collapse
I see what you did there. I think.
Wait, it doesn't work that way?

I've got some deep scratches that I honestly can't account for. It has a dedicated pocket so no obvious reasons like keys or change.
Sent from my GT-I9100 using xda premium

I've got an idea. If you scratched your device... Corrupt your efs and then factory reset your device. Send the device for warranty repairs and they should replace it with a new device.
Sent from my GT-P1000 using Tapatalk

pcboyy said:
can you post some pictures of your scratched screen? a screenshot perhaps?
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I'm trying to attach my screenshot but I can't yet because my low number of posts and.... OOOOOH WAAAIT A MINUTE! I see what you did there!!!

You guys gotta start realizing that a plain and simple grain of sand in your pocket is more than enough to destroy any gorilla whatever screen...be careful. Get a screen protector or stop complaining

lol. its scratch resistance. not scratch proof
Sent from my GT-I9100 using Tapatalk

jonny68 said:
if your unwilling to use a screen protector then you get scratches on the screen of your phone it's your own fault.
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I don't use a screen protector and I don't have any scratches on my screen (I've had the phone for about 5 months). Never used a screen protector on my HD2 either and the screen is still pristine... I don't know what you guys do with your phones
Sent from my GT-I9100 using xda premium

ChongoDroid said:
I've got some deep scratches that I honestly can't account for. It has a dedicated pocket so no obvious reasons like keys or change.
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Click to collapse
I would suspect something like sand grain in the pocket.
If its a jeans (with metal studs), you could scratch screen on the studs while moving phone in and out of the pocket.

Best Screen Protector For Xperia Play Nu-Clear

Okay I thought i'd make this quick thread to help you guys out. Some of you Xperia users don't realize Sony Preinstalls this screen protector or should i say "Shatter Glass" on all of their devices. Is this good? Simple answer, NOT. AT. ALL. When i took the shatter glass off i noticed an increase in brightness and the phone was more vibrant and so i order this Nu-Clear Screen protector off Amazon And it is the best screen protector I have ever had. It is so smooth and feels like its not even there and the phone is just as vibrant with it as it is without it. This screen protector only cost $3 with free shipping when you sign up for Prime on Amazon which i suggest you do because its free for a month and ou cn just cancel it before that.
Heres the link
amazon.com/gp/product/B005KGBCFG/ref=cm_cr_thx_view
To take off that preinstalled shatter glass i sugest ou use something thin and sharp because it's on there pretty damn good. I used a razor blade and started picking at the bottom left of the phone right by the back button and had it off in no time.
Now when installed the Nu-clear screen protector clean the phone with some windex and a paper napkin then wipe off the phone with the microfiber cleaning cloth and blow away all the dust. Then when applying a screen protector i suggest you peel it off just a little so you can align it up with the top of the phone. Once lined up start pulling back the tab little by little while pushing a card(credit card or whatever) to make sure no air bubbles pop up.
This video pretty much shows you what i mean.
youtube.com/watch?feature=player_embedded&v=euIPR-yTZrE
Hope i helped because that preinstalled shatter glass was just annoying and was a magnet for scratches!
This is totally irrelevent, but sign up to Jackthreads best site to buy hot brands at up to 80% off fully legit.
jackthreads.com/invite/dariusbrown2

So there is a layer that comes installed on the phone already? Nice to know I can remove it because I've scratched it up pretty good and I've only had the phone about two weeks. I haven't even really done anything to scratch it either, so I was actually a little upset when I started noticing them.
Sent from my R800x using XDA App

Be careful, if you remove that layer you need to put on some other sort of screen protector. If you don't you'll notice that if your hands are moist at all the touch screen won't work properly.
Sent from my R800a using XDA App

maybe its just me, but i got the impression by the OP, that it was more of a commercial for Nu-Clear, Amazon, and whatever that website is he mentioned at the bottom, more than anything else.... lol

Tergazzi said:
maybe its just me, but i got the impression by the OP, that it was more of a commercial for Nu-Clear, Amazon, and whatever that website is he mentioned at the bottom, more than anything else.... lol
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Wow, my thoughts exactly

Price?
it is really cheap should i be concerned?

Yep, I smell a shill.

Lol The bottom was ah advertisement everything else is true that shatter glass just collects scratches and I had just took it off when I got this nu clear screen protector and I'd just thought id let Y'all know about ah good screen protector
Sent from my R800x using XDA App

I've used two types, the one that came with the otterbox encasement, which turned out horribly.. had a bubble within the screen protector almost immediately, but that could've been my fault, but i had to re apply it several times, which only seemed to multiply the air trapped between the screen and protector. And I used the standard AT&T screen protectors, which are amazing, they're thick, anti smudge, clear, and since they're pretty thick, they don't bubble at all, really easy to apply too. but it's like 16 bucks for 2.
.. and i just realized that op might just be advertising.

me too man, i smell a salesman.. hehe
I bought the phone and shop gave me a cheap screen protector... now I have smudges of fingerprints all over (oily hands).. but then, still better than naked.
Guess I'll change to matte (anti-fingerprint) type after this. Anyone using matte? Is it good on xplay?

It comes with a protector on it, there really is no need to replace it. My screen is perfectly bright with it on. I clean my screen off a few times a day with a little cloth, looks brand new after every wiping. (im also SUPER careful with my phone, and I hate fingerprints, OCD)

It isn't even a screen protector it's ah shatter glass
Sent from my R800x using XDA App

Just want to clarify that :>>>> the touch screen is whether made of Glass or Plastic? In case of Glass, it's no need to add a screen protector and remove the pre-install screen protector can improve the screen quality and touch response.
Pls advise.

Good screen protector
I purchased a pair and its fantastic so far. Instillation is a bit of a problem if you are impatient like me.
I recommend, its cheap and reliable. plus you get 2 for the low price of 3 bucks

vincentbingkau said:
Just want to clarify that :>>>> the touch screen is whether made of Glass or Plastic? In case of Glass, it's no need to add a screen protector and remove the pre-install screen protector can improve the screen quality and touch response.
Pls advise.
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Click to collapse
It's a glass screen, but not gorilla glass like on the iPhone. Hence the pre-installed shatterproof film

Scratch Proof'ness

I've got a white S3 and I think it's beautiful. However, I went into hospital a few days after having it, and left it in the hands of my brother who used it regularly. When I came home, I found a scratch going from the bottom about 1 and a half inches up the screen. I was furious, but it couldn't have been from regular use, surely? I just assumed a cat had got hold of it, but a little strange that it would be the one scratch...
Anyway, I've been using it for a while and I'm starting to notice more scratches on it... I'm just wondering how everyone else's finding their screens to be.
I mean, I should get a screen protector, but I feel it's too late since it's it won't get rid of the existing scratches. Do you think I could get the screen replaced as it's under warranty? I've never had this problem before with a phone because I've always had a screen protector, just didn't think I would need one with the S3's gorilla glass 2...

Always used a screen protector. sometime they even help hide scratch s on the screen
Sent from my GT-I9300 using xda premium

A screen protector can hide some scratches, but you will not be able to claim on warranty because its classed as accidental damage. I would try a cheap screen protector to see if it hides the scratches before contacting Samsung.

Ah okay. So a warranty only covers faults with THEIR hardware and not due to something that I've done, say I were to brick it some how, no warranty cover?
But I shall have to try a cheap screen protector and see what it does. Just a shame that these scratches seem to build up on it. I thought it would hold up better. I mean, my brother owns a Lumia 800 which has no scratches at all, although I suppose the screen is quite a bit smaller so not as vulnerable.

my local samsung service centres replaces screen cracks/scratches the first time for free. maybe you can try to ask them? no harm in trying

No harm in trying, that's for sure!
But best make sure I have a screen protector ready anyway! :laugh:
Thanks for your input!

I doubt you'll get it fixed under warranty but if you serious about fixing the scratches you could pay to get the scratches ground out and will be a Hell of a lot cheaper than buying a new screen at at least $250.

Geordie Lad said:
I doubt you'll get it fixed under warranty but if you serious about fixing the scratches you could pay to get the scratches ground out and will be a Hell of a lot cheaper than buying a new screen at at least $250.
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That will not work... If you remove any of the screen surface, you remove the layer with the potassium ion substitution in it. All you will do is expose the softer (much) vanilla aluminosilicate under the hardened outer layer.
Z.

zardoz99 said:
That will not work... If you remove any of the screen surface, you remove the layer with the potassium ion substitution in it. All you will do is expose the softer (much) vanilla aluminosilicate under the hardened outer layer.
Z.
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I think the words you looking for is the Oleophobic coating.
And yes I did consider that but he is talking about using a screen protector after it's done so grinding the surface to the actual Gorilla Glass won't be an issue, and I've heard of plenty people doing this using simple grinding and polishing tips on a multitool and grinding paste but it's probably best to get someone who knows what they doing to do it right.

I've had mine since mid June. I do have an otterbox and a few other cases that I alternate between. However, day today for the most part I use it without a case. The screen is still flawless.
Sent from my GT-I9300 using xda app-developers app

I recommend using a good cover and a screen protector.
I am always very careful with my phones, but who knows what may happen if you give your phone to a friend for 2 minutes. :laugh:

The only scratch I've found on my S3 is on the camera lens. It's on the very edge between the open clear lens and the black boarder. Oh and a few markings on the battery cover. Nothing to serious.

Don't remove the screenprotector on the back

As the title says, Don't remove the screenprotector on the back. If you do say you will end up having what I have now....
Probably this is only will occur on the white XZ. Man this is really f*cked up to fix it. I hope its just the glue they use to stick the screenprotector, but it will take hell of a time to fix the back.
http://tinypic.com/r/20kyrdk/6

noooooo! Fu*k... please take a photo with light.
however, take care in

that's no problem, use some glue remover. you can buy it any shopping center.
it won't affect the case because it's glass.

Did you really have to remove it?
I understand removing it from the screen (because it smudges and the screen is scratch resistant anyway), as I did that to my previous phone myself.
But on the back? As if it makes a difference there...

Strange , im thinking to add second layer screen protector on it .
Its odd to find that there is ppl who want it removed .

Don't worry, it's just glue - like with previous Xperias. Use glue remover and you'll be fine.
I don't understand why people remove it though...it's protecting your screen from scratches and shattering, can't see how this is a bad thing - but that's everybody's personal choice.

Hahaha, I was still using the protective sheet on the rear glassl (the opaque one with the little guide info on it) because was worried that I would scratch it. But know that I discovered that also the rear glass has a protective sheet on it, I removed the other one

Element2k3 said:
Hahaha, I was still using the protective sheet on the rear glassl (the opaque one with the little guide info on it) because was worried that I would scratch it. But know that I discovered that also the rear glass has a protective sheet on it, I removed the other one
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Click to collapse
Yea I don't know why they put in so many protectors. One on each side is plenty and in time I will remove the front one (it scratches).
Two protectors on a display :silly:

Well.. but it in a bowl of water for 30 minutes, and i bet it'll come off

LordManhattan said:
Well.. but it in a bowl of water for 30 minutes, and i bet it'll come off
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Click to collapse
Yea, But prob Ru inn His phone lol, He has the ZL I think

Zl doesnt have a glass back
Sent from my LT26i using Tapatalk 2

An1mA said:
As the title says, Don't remove the screenprotector on the back. If you do say you will end up having what I have now....
Probably this is only will occur on the white XZ. Man this is really f*cked up to fix it. I hope its just the glue they use to stick the screenprotector, but it will take hell of a time to fix the back.
http://tinypic.com/r/20kyrdk/6
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This is not screen protector i think. Xperia has shatter proof film. You should receive standard screen protectors in box.

robdevil said:
This is not screen protector i think. Xperia has shatter proof film. You should receive standard screen protectors in box.
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Yes, those definitely are the shatter-proof films which are *not* screen protectors. You are supposed to apply a screen protector on top of it.

deception_ said:
Yes, those definitely are the shatter-proof films which are *not* screen protectors. You are supposed to apply a screen protector on top of it.
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Could you explain the difference then? To me, they're both sticky pieces of plastic that hold together the glass if it breaks and adds a layer so there's no direct contact with the actual screen. So the names might be different and the marketing as well, but I think they're basically the same product. Also, putting a screen protector on top of the shatter-proof film? Little silly if you ask me.

moraal said:
Could you explain the difference then? To me, they're both sticky pieces of plastic that hold together the glass if it breaks and adds a layer so there's no direct contact with the actual screen. So the names might be different and the marketing as well, but I think they're basically the same product. Also, putting a screen protector on top of the shatter-proof film? Little silly if you ask me.
Click to expand...
Click to collapse
The difference is very simple.
Screen protector is used to prevent scratches - it's usually covered with oleophobic coating and made from harder materials to make it more scratch-resistant.
Anti-shatter film is applied using thermal methods after tempered glass is cut off. It's not nearly as hard as screen protectors, but is resistant to being cut, sliced or torn apart - it also absorbs tension and spreads it evenly. Also, since it's applied thermally, using special glue, it will hold pieces of the screen together even if it breaks. Normal screen protector won't do that, it'll just peel off. Dont believe ? Hit a car's side window with a hammer - it'll shatter into million pieces. Now do the same with the windshield - it'll break and bend in, but won't shatter.
I understand you might not like it - but please don't say that they're useless or silly. There is a reason why they put this film on car windshields, buildings' glass facades etc. It's not "just marketing", however you look at it.

Akiainavas said:
I understand you might not like it - but please don't say that they're useless or silly. There is a reason why they put this film on car windshields, buildings' glass facades etc. It's not "just marketing", however you look at it.
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Yea. The reason is those are situations where serious body harm can occur otherwise.
If I drop my phone and the screen shatters, #1 I won't put my hand into the shards #2 the phone is bin ready anyway.
The sheet is there for one reason and one alone: to stop people from tearing their fingers when the screen breaks and suing Sony.
No other phone manufacturer does this crap. It's because Sony assumes the worst from users, period.

Is it only sony that use this protective film?

don't understand why you would remove it in the first place. Why mess with a perfectly fine (asthetically) phone. Just needed to add a screen protector on top and that is that. Not like the back is important like someone mentioned.

jameslfc5 said:
Is it only sony that use this protective film?
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Samsung don't do it that's for sure. Apple neither.
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m00moo said:
don't understand why you would remove it in the first place. Why mess with a perfectly fine (asthetically) phone. Just needed to add a screen protector on top and that is that. Not like the back is important like someone mentioned.
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Because it's impossible to get a scratch resistant protector on perfectly, and even if you do it will always have fuzz underneath.
Nothing can top a naked screen.

lloydbf said:
It's because Sony assumes the worst from users, period.
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Looking at how some people remove it right away, because they "dont like" screen protectors - i think Sony is right to assume that.
lloydbf said:
Because it's impossible to get a scratch resistant protector on perfectly, and even if you do it will always have fuzz underneath.
Nothing can top a naked screen.
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Had absolutely no problems here, so it is possible after all.
Not trying to convince anyone - just saying that in my opinion it's a good thing and it shouldn't be removed if there's no need to do so.