Related
Yesterday I FINALLY received my new G2. Playing around with the device I was very excited at It's functionality and performance. I did get unlucky enough to receive one with loose hinges, but they didn't seem that big of a deal to me.
However, after owning the device for only 8 hours, I tried a little angry birds and setup Galactic Core live wallpaper. I flipped the keyboard open and noticed that the wallpaper disappeared to a black background. Hmmm, fairly odd. Closed the keyboard and still bring it back. Attempted to re-apply the wallpaper which didn't work either. I was getting ready to power cycle the phone when it turned itself off.
Tried pressing the power button and opening the keyboard. Nothing. Tried taking the battery out and then attempting to power the device on. Nothing. Tried plugging in the power cable to both the AC charger and a USB port on my PC. Nothing. Tried swapping the battery with the demo model at work. Nothing. I don't get any sound, vibration or even so much as a charging LED out of the device. I've pressed about every button and the device is non responsive.
So with all of the G2 bugs of this nature I am reading about (People with the same issue except theirs turns back on after a battery pull), is there a trick I'm unaware of or is this thing DOA?
DOA means dead on arrival, yours clearly wasn't dead when you received it , just call tmo and have them exchange you for another one.
greenstuffs said:
DOA means dead on arrival, yours clearly wasn't dead when you received it , just call tmo and have them exchange you for another one.
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Click to collapse
Gee, thank you for the sarcastic response.
This is probably a dumb question, but does the battery have any charge left in it? You could try plugging into the charger, waiting a couple of minutes, then trying to turn it on. Past that, I think the only solution would be to have TMO send you a new one.
If you can't even get the charging LED to come up then I would gather you've got a dud phone (hey, it can happen). I assume you'd let it sit there in attempts to charge the phone?
Just for curiosity's sake, have you tried plugging it into a computer?
If all else fails, just go back to T-Mo and exchange it for another one.
Maybe try holding volume down and power for the recovery mode?
G2 CM6.1.1 (free)
This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem
clem2k3 said:
This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem
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Click to collapse
Hi, I had the exact same problem and ordered a replacement from the play store. I never found a way to fix it, I would recommend you just get a new one from HMV. I hope this helps
This actually just started happening to me yesterday on my 3 day old 16GB Nexus 7. I kept mine plugged into the AC all weekend, and yesterday watched it shut down itself once. Thought it was a fluke and just turned it back on...left it running overnight...pick it up this morning and it's turned itself off yet again. I guess I'll have to return this one before it completely doesn't turn on anymore!
Bah. Thought that might be the case.
2 days off charge (and some time on charge) and mine still wont turn on.
Definitely going back for replacement.
Elsydeon, it sounds like you should do the same. Took about 4 or 5 days to go from irregular to brick.
I seem to be getting the same thing... Once every day or two I pick up my Nexus and the screen won't turn on, I hold the power button and it starts booting up. I haven't had this while charging (maybe because the screen is on while charging??)
For those of you who traded in for a replacement, did this solve the issue for you?
I was getting this, but was using one of those magnetic cover/cases. If I wrap the cover round the back of the N7 whilst using it, the magnet in the case/cover is sometimes strong enough to turn the device off from the back!
Mine has powered off twice now
clem2k3 said:
This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem
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Click to collapse
Just wondering as well like the last guy if swapping for a new one helped this issue.
I actually have looked at the battery data and think somewhere the nexus has gotten a power spike that turns it off but not sure if that definitely is the issue.
If it is, perhaps it's where we are plugging in or a failure with the AC plug?
Ideas? I've attached a photo. I hope it uploaded.
Thanks.
nyhunter77 said:
Just wondering as well like the last guy if swapping for a new one helped this issue.
I actually have looked at the battery data and think somewhere the nexus has gotten a power spike that turns it off but not sure if that definitely is the issue.
If it is, perhaps it's where we are plugging in or a failure with the AC plug?
Ideas? I've attached a photo. I hope it uploaded.
Thanks.
Click to expand...
Click to collapse
I have exactly the same issue, taking it back to pcworld.
Ian Morrison
HTC OneX, G-Tablet www.smokecig.co.uk
Me too
unless i hear different from anyone here, going to exchange it for a new one today ... only been 2 weeks from Staples.
Actually going through the data, it's happend the last 3 days now.
I wake up to the white battery symbol.
By the way, for future ref, is bootloading warranty killing? I am in the process or restoring now just in case.
Thinking of getting their replacement plan now too because of this episode.
Thank goodness for titanium backup
Nexus 7 32GB Display Keep Turning Off
My Nexus 7 32GB tablet's display continues to turn off at random times also. It happens while I'm watching a video in landscape. But then I stop the video, go to the home screen, and it still turns off. I already replaced one last week and now its happening to my new one. Anyone got answers? I'm going to call google device support today. Maybe if enough people call, they'll do something about it. Their # is 888-836-3987.
Still happens
Otoniel76 said:
My Nexus 7 32GB tablet's display continues to turn off at random times also. It happens while I'm watching a video in landscape. But then I stop the video, go to the home screen, and it still turns off. I already replaced one last week and now its happening to my new one. Anyone got answers? I'm going to call google device support today. Maybe if enough people call, they'll do something about it. Their # is 888-836-3987.
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Click to collapse
My NEW 32 tab worked out fine for a night and woke up today to the full battery indicator and tablet off again.
I have a new insight though, somehow the battery temp is rocketing to 100 and I'm guessing that is when it shuts off.
It may be because I am using SetCPU to limit my CPU speed to 300mhz when the screen is off. Maybe the tablet is trying to update all my apps while I am sleeping? It shouldn't use so much power though.
I'm going to try to create a new command to let it use it's whole CPU as long as it's on AC and screen off and see what happens tonight.
Happened overnight again. No insights? Does anyone think my nexus will finally brick sometime?
I don't know anyway of testing what is up with this thing? Thanks.
Nexus 7 Screen Keeps shutting off - Fixed
To those experiencing issues with their Nexus 7 screen randomly shutting off.
I just received one for Christmas, and thought this dang thing sucks. The screen would stay off and only show for half a second when I click the lock button to turn it back on.
The issue what the case. The the case, when folding back, contains a small piece of metal on the click. This little connection, thought not direct, causes the screen to shut off. I've tested it out multiple times just to make sure.
Again the FIX is, keep metal away from the back of the nexus, it doesn't like anything that can cause a magnetic field. Even if the metal is enclosed by something.
nexus 7 screen turns off
For those of you who are experiencing intermittent screen display going to sleep mode or turning off you can fix it by removing your tablet cover. Some third party tablets come with different strength magnets stitched inside the cover. The magnet is used to activate the nexus tablet smart cover functionality. If you flip the cover to the back of the tablet the magnetic field may cause the tablet to think it should turn off while in use. Get rid of your cover reboot your tablet and notice that the screen will stop turning off. Hope this helps.
Hi, I also had similar problems with my Nexus 7. After removing the back of the unit, I saw that the battery was nearly unplugged. I simply popped the connector in and voila! no more SOD, turning off, nothing.
So, the Nexus was probably turning itself off because there was randomly no more power comming from the battery.
Here's a link on how to remove the back shell : http://www.ifixit.com/Teardown/Nexus+7+Teardown/9623/1
Look at Step 4.
That Fixed It!
StefGou said:
Hi, I also had similar problems with my Nexus 7. After removing the back of the unit, I saw that the battery was nearly unplugged. I simply popped the connector in and voila! no more SOD, turning off, nothing.
So, the Nexus was probably turning itself off because there was randomly no more power comming from the battery.
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Click to collapse
I was researching before going to get my Nexus 7 replaced today as it also started having this issue. After reading your post, I took your advice and removed the back to find that my battery connection was also barely intact! Thus it would lose power any time it was bumped slightly to that side. Now that the connection is securely in place, I've had no more problems!! Thanks to you StefGou!!!
Hey guys. A few hours ago I encountered the same said problem. I woke up to find the battery was depleted so I charged it. It turned on by itself and stated that I have 6% battery left. As I wait, suddenly the screen was like distorted and give me static sound then shut off. Numerous trials later end up the same. So I just put on the charger thinking to let the battery full. To my surprise, there was no indicator that my N7 is charging. I just leave it charging and left. About an hour I got back it still nit charging. I boot the N7 and it still on 6% battery. So I followed you guys handsomely instructions to remove the 3rd party cover and now my N7 is back. Thanks guys. But I wonder why it is happening now? I've been using the cover since forever.
HELP,
yesterday, I was using my nexus 7 for normal use, wasn't playing game, just browsing with chrome. the battery was 8 percent when I last saw it. I then proceed to charge it, but the thing suddenly just shut down itself. I thought I misread the battery percentage, so I charge it anyway. about an hour later, i checked on my nexus 7, turn it on, got to the boot screen, got to the home screen, use it for about 15 minutes, and suddenly, the screen black out, it was flickering like crazy, and making some white noise ish sound. I panicked so I hold down the power button and turn it off. I turn it on again, and after about 30 seconds, the same thing happened again. I was using motley's kernel with 520 GPU, and I thought, maybe my nexus 7 cant handle the GPU OC. So I went to recovery, tried playing with recovery for about a minute or so, but the screen didn't flicker at all on the recovery. So I flashed the 484 GPU version of motley's kernel. When I reboot to system, the same thing happened again. So I thought, maybe if I restore to my old backup, it would not be like this any more. so I wipe the data, dalvik, and cache, and I restore my old backup. But the same thing happened again, only this time, after I turn it off, it make a high pitched sound.
I waited for about 6 hours, and now when I turn my nexus 7 on again, it works normally.
So, what has happened to my nexus 7?
bump
I'd say it is the overclock. Graphic cards do some weird stuff when overclocked. You can burn up your GPU doing that and cause it to forever freak out. I always shied away from GPU overclocks.
Sent from my Nexus 7 using xda premium
would that cause any permanent damage?
keni.mardira said:
would that cause any permanent damage?
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Click to collapse
It should be ok if you reflash back to stock rom to make all the hardware back to reset mode. A warning always given when we try to flash rom with oc created.
i also experienced this one, also received a battery warning and then suddenly screen went blank. then same weird thing happened as the one above. I'm on paranoid android rom and i'm quite sure it's not overclocked or something. Was only able to get back to normal by holding the power button for around 15-20 seconds...
Happens to me
This will happen to me a lot when my nexus 7s battery dies, I plug the tablet in and then immediately try to start it up. It will work for around 30 seconds then look like an old TV without a signal. I am on stock everything, no rooting or custom Roms (yet). I always thought it had something to do with battery calibration being off and the tablet not having enough power to run, because it always works fine when I charge it before attempting to boot.
I have also noticed that every once in a while the screen will have a vertical line of pixels flicker.
Same thing happened to me yesterday...
I got the "low battery" warning and after some time the screen started flickering in many colors and there was a weird static noise.
I pushed the on/off button, but it wouldn't turn on again. After a few minutes of charging, I could turn it on again.
This isn't normal behaviour, is it? Shouldn't the N7 perform a regular shut-down when the battery has no juice left?
I'm on the rooted stock rom btw.
androidswagz said:
This will happen to me a lot when my nexus 7s battery dies, I plug the tablet in and then immediately try to start it up. It will work for around 30 seconds then look like an old TV without a signal. I am on stock everything, no rooting or custom Roms (yet). I always thought it had something to do with battery calibration being off and the tablet not having enough power to run, because it always works fine when I charge it before attempting to boot.
I have also noticed that every once in a while the screen will have a vertical line of pixels flicker.
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Click to collapse
+1 bro. I am having the same problem. what do we need to do ? it is same with all nexus 7's . should we claim the warranty or just neglect it ? wat say ?
Aditya88 said:
+1 bro. I am having the same problem. what do we need to do ? it is same with all nexus 7's . should we claim the warranty or just neglect it ? wat say ?
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Click to collapse
I faced the same problem. I dont know when the battery might have drained out, but on starting the tab on low battery, it suddenly started showing black screen with little grains and suddenly stopped with a noise. I charged, started the tab again while charging, and the battery reading stuck at 21% even after charging for 20 mins. Within 5 mins, it happened again. Now after 35 mins of charging, I start it again, it boots normal, and now its reading the battery percentage in an incremental value (started with 22%) and now its again stuck at 23%
Is this a HW related issue? Or do you think it is more of SW related issue? If it is more towards the HW side, we better have it replaced. Mine is C70 model.
bump
just happened to me... it may have run out of juice... didn't turn on when I tried, so I guess it did... then I put it on the charger, tried booting it, went away for a sec and when I came back I also got this black screen with some flicker and a static noise...
will now try to charge it over night before trying again...
Nexus 7/Google problems
I received my Nexus 7 on Aug 21 after hearing the rave reviews. It didn't come with app for a camera, so I downloaded one.
The camera didn't work. I re-booted it & it worked this time. Downloaded Skype - whole reason for getting the tablet - to stay in touch with family that is far away. Tried to Skype - camera wouldn't work. Rebooted - worked this time again (getting tired of having to reboot for something I want to use to work). On Sept 2, sent message to Google inquiring about camera & app I downloaded. Only response - "thank you for contacting...blah, blah, blah - check out Q&A." All along, the tablet would shut itself down & reboot randomly (battery fully charged sometimes). On Sept 13, I shut it down & charged it. After a full charge, I tried to power it back on. Tried again several times that night & then the next morning. Called Google (who I bought it from). Told them I didn't want a piece of junk that wouldn't work. He told me it was past my remorse period. (The only remorse I have is buying their piece of crap instead of a reputable one.) I finally did get it to come back on, but camera hasn’t work since even after a complete factory reset. Any way – in order to get this one fixed, I have to “buy” a new one, then send back the old one & be reimbursed. Is this a legitimate business practice?
hi,
since today i have the same issue. did nothing special, just swichting from g currents to chrome. stock rom, no modifications, not rooted, everything original
n7 suddenly had a black screen(battery was at 28%). nothing worked, no powerswitch(10-30 secs). when connected to original power supply and cable, it boots up.. google logo .. glowing X.. lockscreen. then, approx. 30 sec later it turns off again(screen black). usb cable still connected. after some time it comes up again.. and repeats the procedure. after some cycles it stops, and when i reconnect the usb calbe it starts over again. sometimes, before it turns black, it shows a flickering screen and sometimes fizzling sound.
any suggestions?
I had this same issue right after the 4.2 ota update, after leaving it on charge overnight it seems fine now after a couple of discharge / charge cycles
Its like after the update it was over estimating the battery level
Sent from my Nexus 7 using xda premium
Same thing!
I have a completely stock Nexus 7, and the EXACT same problems are happening to me too! The first couple of times it happened my tablet would reboot normaly. But now, my tablet won't boot up at all. Any suggestions on what I should do? Also, remember, I have no mods installed.
Happening to me too.My N7 shut itself down because of low battery a couple hours ago and I haven't been able to get it to boot since. When I plug it into the charger it shows a flickering screen like a tv with no signal but with less white flickers. I've tried multiple chargers and cables but I could only get it to boot up a couple times and both times it did not show that it was charging even though it was plugged in and the battery was at 0% so as soon as it boots up it shuts itself down again because of low battery.
So now I've got it on the charger, screen all a'flicker, waiting for it to get a charge but I've got a feeling its not even charging because, like I said, the few times it has booted it showed the battery at 0% and not charging.
I guess I'll try to leave it alone for a while and see if it will start up after being plugged in for a bit.
EDIT: I let it sit there and charge for about an hour or so (with the screen flickering) and I was finally able to get it booted. It said it only had 3% battery but now it seems to be charging as fast as usual.
devhen said:
EDIT: I let it sit there and charge for about an hour or so (with the screen flickering) and I was finally able to get it booted. It said it only had 3% battery but now it seems to be charging as fast as usual.
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Click to collapse
Yup... I've let mine sit there turned off and charging over night... helped!
Just had a problem with the Nexus 7 not charging when battery was likely fully depleted. Putting a charge cable in was automatically booting the Nexus 7 up and wouldn't charge shutting down right after. Loops going on and off. What I did was plug a charge cable in and hold power+both volumes and now I believe I am charging at the bootloader screen. It stays on so I will leave it like this and if it doesn't resolve the issue I will try recovery once it is charged.
I've just started having the same issue. Has happened twice when battery gets to 8%, suddenly jumps to 0, shuts down, then after a few seconds restarts itself. Gets to home screen for a few seconds, battery showing 8, then jumps to zero, switches off and has flickering blocks on screen with static noise. This keeps repeating, only way I have found to solve it is to load into bootloader, then select power off. Device charges normally then and once charged works fine. I am unlocked and rooted but running stock 4.2.1, think I'll just have to return it for a warranty claim.
Based on what you experienced, the lesson here is your device can't handle the GPU over clock of more than 446mhz or it will do some crazy stuff.
Sent from my Nexus 7 using xda app-developers app
--- This may belong in the Xposed forum, I am uncertain. ---
Hello. Please forgive my ignorance regarding the technical aspects of methods discussed on these forums.
I have a Samsung Galaxy S4 GT-I9505 supplied by Vodafone Australia. This was received today as a replacement for a screen issue I had with my previous S4. On the previous S4, I had rooted using a Saferoot method as read about on this forum. Later I had installed Xposed to use Keepchat and everything was fine. Today I have rooted this replacement phone successfully using the same method, and then moved to install Xposed. The Xposed application required an update, the very first option in the app was red and suggested an update or a reboot, and the reboot did nothing, so I pressed update. The phone turned off but didn't restart. I tried the usual button presses and battery pulls and finally a simple power up using the standard power button started the phone up. It got as far as the lock screen I believe, before shutting down again. It is now unresponsive. It wont turn on, enter the boot menu (multi button holding method) or charge. I believe the battery is quite low at this point, and unable to charge, causing me some consternation. It has now been over 30 minutes with no response.
If anyone could provide a resolution to this issue, I would be extremely thankful.
Regards,
CaleS
Try and ask in this forum my friend good luck
http://forum.xda-developers.com/showthread.php?t=2265477
Hello again.
I have an update on my situation.
I left the phone on charge and it eventually turned on by itself. I played around with it for a while and it seemed OK. Eventually it turned off again. I had to pull the battery to get it to turn back on. After starting up again, getting to the lockscreen, it turned off again. This process repeated many times, until I got frustrated.
The next day I thought I'd try a factory reset via volume up + power, and the device managed to stay on long enough for this to complete. After the phone reset, I used it for a while and again it turned off. The same cycle continued.
Perhaps the phone is naturally faulty, despite my rooting attempt, as it was a refurbished model. I am quite happy to return it for another replacement under warranty, however I may not be able to do it as the device is rooted. I would gladly remove the root using stock firmware and Odin, however the phone resets after a few seconds of entering download mode.
Any advice?
Thanks.
Sounds to me you have a faulty power button. It's somehow stuck that's why it even reboots in download mode. It's a common problem for the S4. Try to wedge it or replace it.
if it is refurbished model it might as well be dead battery.
battery sensor detects "low battery" state and shutdown phone saying battery 0% - to protect battery against fully depleted state (damaging to max capacity or even impossible to charge at some point)
if you power it on again it will boot and say it has like 1% left and you will be able to use it for few more moments, but doing so will degrade your battery.
powering it on, going to lock screen for it to shutdown on its own again sounds like weak power source
imagine above scenario happening several times (previous owner of the phone kept "reviving" it after shutdown due to battery 0%)
that would resulted in battery able to hold only fraction of its standard power - allowing you to just boot your phone before it shuts down.
I had similar situation with my laptop battery (this one was on AC all the time) - battery was so damaged that laptop was shutting down at windows login screen - if booted on battery alone.
When booted on AC and unplugged it said 100% battery, that went down to 0% in a matter of around 2 minutes, when laptop shuts down.
I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
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Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
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Click to collapse
Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
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Click to collapse
I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.