[Q] Android 4.4 can't connect to mobile internet - Nexus 4 Q&A, Help & Troubleshooting
Hi everybody, although this is my first post here, I've been a avid "anonymous user" of the xda forums for a while.
Yesterday I decided to flash the android 4.4 factory image on my nexus 4 using the Nexus Root Toolkit, and all seemed well but today I realised I was unable to use the mobile internet, despite having the correct APN settings. Reverting to Jelly Bean (Android 4.3) solves the problem, so unfortunately I'm back to square one.
I flashed the android 4.4 factory image a few more times using the batch file and manually but still no luck...
I even tried flashing the radio-baseband from android 4.3 M9615A-CEFWMAZM-2.0.1700.84 but that didn't help either.
Has anybody else experienced this problem?
It help to say what carrier you are using and post your apn settings to verify it.
Anyway, if you have root, download a CM11 rom, extract the file "/etc/apns-conf.xml" from it, put it in "/etc/" folder of the phone, fix permission to rw-r-r. (CM apns-conf have the biggest APN collection I've seen from any roms).
Do a factory reset, now go in settings and see if there are available APN to choose from. If still not working, APN might not be the issue.
Or you can just search the XML for your specific carrier and compare the APN settings.
Here are the Modem collection you can try flashing: http://forum.xda-developers.com/showthread.php?t=2087227
rickxray said:
Hi everybody, although this is my first post here, I've been a avid "anonymous user" of the xda forums for a while.
Yesterday I decided to flash the android 4.4 factory image on my nexus 4 using the Nexus Root Toolkit, and all seemed well but today I realised I was unable to use the mobile internet, despite having the correct APN settings. Reverting to Jelly Bean (Android 4.3) solves the problem, so unfortunately I'm back to square one.
I flashed the android 4.4 factory image a few more times using the batch file and manually but still no luck...
I even tried flashing the radio-baseband from android 4.3 M9615A-CEFWMAZM-2.0.1700.84 but that didn't help either.
Has anybody else experienced this problem?
Click to expand...
Click to collapse
if you are having issue with the factory images why not just flash a zip and call it a day... Or at least trouble shoot it that way
I have the same problem , no data connection while on KitKat 4.4. I tried flashing rooted and unrooted stock images with latest radio, nothing works. Checked my APN settings, at first nothing was selected. I had three options metro pcs , tmobile, and tmobile fast. I chose tmobile fast restarted the phone and nothing. I even called tech support they could not help me, im going back to 4.3 for now.
edit: got it to work, thanks eksasol
Hi guys, thank you for your replies! I'm actually with TalkTalk (UK) and the factory image of android 4.4 actually has the APN settings for the carrier, I tried it but they weren't working. I headed to the TalkTalk website for the manual settings which I, frustratingly, used as follow:
Name: TalkTalk
APN: mobile.talktalk.co.uk
Proxy: Not set
Port: 8799
User name: wap
Password: wap
Server: Not set
MMSC: h t t p : / / mms.talktalk.co.uk/servlets/mms
MMS proxy: 212.183.137.12
MMS port: 8799
MCC: 234
MNC: 15
Authentication type: Not set
APN type: Not set (some Android devices may show Internet + MMS)
Click to expand...
Click to collapse
When using these settings on android 4.3 I am able to connect to the network, but not when I'm on android 4.4. Since there are a few new fields on the APN settings in kitkat I wonder if the problem has to do with that.
My objective with this topic is to discuss the issue and understand its root more than seeking for a solution of my particular problem.
P.S. I had to edit the h t t p : / / of the link on the MMSC as XDA won't allow me to post links due to being a new member, lol
eksasol said:
It help to say what carrier you are using and post your apn settings to verify it.
Anyway, if you have root, download a CM11 rom, extract the file "/etc/apns-conf.xml" from it, put it in "/etc/" folder of the phone, fix permission to rw-r-r. (CM apns-conf have the biggest APN collection I've seen from any roms).
Do a factory reset, now go in settings and see if there are available APN to choose from. If still not working, APN might not be the issue.
Or you can just search the XML for your specific carrier and compare the APN settings.
Here are the Modem collection you can try flashing: http://forum.xda-developers.com/showthread.php?t=2087227
Click to expand...
Click to collapse
Thank you eksasol for your help here! I downloaded the CM ROM you just posted but there are no settings for my carrier so I'm unable to compare them... I just flashed the 0.97 radio on my Jelly Bean stock ROM and I can confirm that is not the reason for this problem since I'm able to use the mobile data connection (Wifi stopped working, though).
So, to summarize: I'm using exaclty the same APN settings on JB and KK, the problem doesn't seem to be related to the radio/baseband version as using the 0.97 (from KRT16O) on my JB ROM still allows me mobile data connectivity (although it stops my wifi). This leaves me with the option of network carrier incompatibility (is that possible anyway??) or some weird problem on Android 4.4 of which I'm the only victim!
I have the same problem. Texting works fine but when I try to use data nothing works. I've tried flashing the radio again but it hasn't helped. I'm using Straight Talk with AT&T.
rickxray said:
Hi guys, thank you for your replies! I'm actually with TalkTalk (UK) and the factory image of android 4.4 actually has the APN settings for the carrier, I tried it but they weren't working. I headed to the TalkTalk website for the manual settings which I, frustratingly, used as follow:
When using these settings on android 4.3 I am able to connect to the network, but not when I'm on android 4.4. Since there are a few new fields on the APN settings in kitkat I wonder if the problem has to do with that.
My objective with this topic is to discuss the issue and understand its root more than seeking for a solution of my particular problem.
P.S. I had to edit the h t t p : / / of the link on the MMSC as XDA won't allow me to post links due to being a new member, lol
Click to expand...
Click to collapse
I looked up their APN from here, and the difference is they do not set anything for the regular Port value:
http://help2.talktalk.co.uk/settings/lg-nexus-4-internet-settings
I've tried both settings but nothing worked. Actually, there are some settings loaded in the stock ROM for this network but the problem remains.
I'm going to try again tomorrow, and post my conclusions here
At the moment I'm running Jelly Bean so I can actually use the phone, lol
Sent from my Nexus 4 using xda app-developers app
Hi guys,
just as promised, here is the update on the situation:
Today I flashed a few different Android 4.4 ROMs, Stock (again, since there is a new build available - KRT16S) , ParanoidAndroid AOSP and CyanogenMOD 11.
Using the same APN settings for all the ROMs I was able to get mobile internet only with CM11 but unfortunately, with this ROM I couldn't get the wifi and bluetooth to work, so... back to Jelly Bean it went!
What I don't understand is that I seem to be the only person with this problem and it definitely has to do with the stock KitKat implementation...
I'll give a real KitKat bar to anybody who manage to find the reason for this trouble
rickxray said:
Hi guys,
just as promised, here is the update on the situation:
Today I flashed a few different Android 4.4 ROMs, Stock (again, since there is a new build available - KRT16S) , ParanoidAndroid AOSP and CyanogenMOD 11.
Using the same APN settings for all the ROMs I was able to get mobile internet only with CM11 but unfortunately, with this ROM I couldn't get the wifi and bluetooth to work, so... back to Jelly Bean it went!
What I don't understand is that I seem to be the only person with this problem and it definitely has to do with the stock KitKat implementation...
I'll give a real KitKat bar to anybody who manage to find the reason for this trouble
Click to expand...
Click to collapse
I heard some people have issues updating to newer bootloader or radio and can't install 4.4.
If you can't get CM11 to have wifi, it's a problem with the driver of your rom. If you for example use a 4.3 kernel that do not have the newer PRIMA driver wifi won't work. You can try flashing the dePRIMAtor package to CM11 and see if you get wifi, or try a PRIMA compatible kernel: http://www.androidfilehost.com/?fid=23212708291674891
A big thanks to eksanol.
The trick on the second post fixed the issue for me.
The APN settings for my operator (TIM Brazil) was wrong on default apns-conf.xml and I could not manually edit.
apns-conf.xml from CM11 has the correct informations.
Hi guys, today I flashed the .zip file for the KitKat OTA upgrade on top of my Jelly Bean stock ROM and everything seems to be fine now, I can finally use my mobile internet connection with the same settings that I've been trying with the Android 4.4 factory images before. I still don't understand what happened here but at least everything works now...
I want to say thanks to everyone who helped me with this issue!
Solved
rickxray said:
Hi guys,
just as promised, here is the update on the situation:
Today I flashed a few different Android 4.4 ROMs, Stock (again, since there is a new build available - KRT16S) , ParanoidAndroid AOSP and CyanogenMOD 11.
Using the same APN settings for all the ROMs I was able to get mobile internet only with CM11 but unfortunately, with this ROM I couldn't get the wifi and bluetooth to work, so... back to Jelly Bean it went!
What I don't understand is that I seem to be the only person with this problem and it definitely has to do with the stock KitKat implementation...
I'll give a real KitKat bar to anybody who manage to find the reason for this trouble
Click to expand...
Click to collapse
I found the answer on the TalkTalk Nexus 5 forum:
You must delete ALL current apn settings for all carriers
add new
Name; TalkTalk Internet
APN; mobile.talktalk.co.uk
Proxy Not set
Port 8799
User name wap
Password wap
Server not set
MMSC: h t t p : / / mms.talktalk.co.uk/servlets/mms[/url]
MMS proxy: 212.183.137.12
MMS port: 8799
MCC: 234
MNC: 15
Authentication type: Not set
APN type: Not set
APN Protocol: IPv4
Bearer: Unspecified
MVNO type: None
MVNO value: not set
save
select it (blue dot)
restart phone
You should now have a small H above the signal bar when its working, and the drop down notification will say TALKTALK
There can be a small delay when it turns on mobile data, if you get offline message in the broswer hit refresh a few times
N.B. As with the original poster, as a new member I was prevented from including the URL for the mms server, so I added the spaces to get round the problem.
You aren't the only with the problem
With the nexus 5 port before the factory images, I never lost signal it was awesome
After the factory images, I lose signal every once in a while
It's annoying, it must be something in the code
Enviado desde mi Nexus 4 mediante Tapatalk
rickxray said:
Hi guys, today I flashed the .zip file for the KitKat OTA upgrade on top of my Jelly Bean stock ROM and everything seems to be fine now, I can finally use my mobile internet connection with the same settings that I've been trying with the Android 4.4 factory images before. I still don't understand what happened here but at least everything works now...
I want to say thanks to everyone who helped me with this issue!
Click to expand...
Click to collapse
Thank you man! The only way that helps me to solve the same issue.
Reviving an old thread but I think I may have similar issue with my mobile internet.
I'm with Three UK and quite often I have full signal and H icon at the top (white) but internet doesn't work at all!
It's driving me absolutely insane. At times, I have the dreaded orange signal icon, which also means no data connection for me. Does anyone know if this is KitKat issue or could it be the network provider issue? I struggle to understand why I wouldn't get any data connection if I'm getting full signal?
I'm even considering selling this stupid phone and getting a new phone as I can't get reliable internet connection. I'm not sure if I'm imagining but it seems to be worse when I'm at work so that makes me think it could be network issue, but who knows....
So sick of these stupid errors and bugs with Android TBH.
I'm running KitKat 4.4.4 btw.
Any help would be greatly appreciated.
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Cyanogenmod 11 roaming problem
Hi Guys, I have today downloaded and installed Cyanogenmod 11 on my S4 from Cyanogenmod website via one time installer.. Everying went fine but I have a problem now. My 3g is not working. My S4 is always on roaming. I have searched in internet first but I can't find a solution for this problem. Can anyone help me please?
safi_k19 said: Hi Guys, I have today downloaded and installed Cyanogenmod 11 on my S4 from Cyanogenmod website via one time installer.. Everying went fine but I have a problem now. My 3g is not working. My S4 is always on roaming. I have searched in internet first but I can't find a solution for this problem. Can anyone help me please? Click to expand... Click to collapse Still no data? This solution worked for a Danish guy with Telenor carrier. "There are plenty of fields in an APN entry they my provider/carrier did not address, MVNO type for example, and that one turned out to be the problem It was set to 'SPN' by default, but it should be 'None'. I found that out be reflashing a CM11 M12 and checking the APN settings. This particular misconfiguration is of course specific to my provider/carrier, but it is probably a general problem for people with mobile data problems."
Still no data. Wow cyanamod is so much better then touchwizz crap. But how can I solve this problem. Do I need to change on the APN?
I just got 2 updates from Cyanogenmod and my data is working. Finally
Virgin Mobile Moto G (3rd Generation) CDMA
First off I would not recommend buying this phone, it has no features to STOCK ROM you cannot even display the battery percent or AM/PM indicator in status bar and it's already on 5.1.1 android. On top of all the downsides it comes with bloatware! I switch from a Galaxy S3 non-waterproof phone that ran official CDMA CM12.1 I'm already thinking on switching back to outdated phone. This Virgin Mobile CDMA device allows for a successful bootloader unlock from Motorola website. Good Luck they say!?! WARNINGS: I uploaded to the official (osprey cm12.1) CyanogenMod ROM doing so wiped/broke the authentication to the virgin mobile network my SIM card went bad. Virgin Mobile is sending out a new account card so I can get back onto thier network and use all features again or sell phone!! It's sad that so many people have this phone on Sprint plans and Virgin Mobile (CDMA LTE networks) and this device will probably be a phone that never gets an official CyanogenMod custom ROM for.... This phone did have a lot of awesome features using official CyanogenMod 12.1 for GSM on WiFi only, it allowed no bloatware it also allowed battery percent and and AM/PM indicators to show in status bar along with the fact when you hold the power button it let you go into airplane mode restart or power off the STOCK ROM only allows for power down no restart very cheap features poorly built STOCK ROM. Good luck to all that buys this phone hoping a official CyanogenMod ROM will be built for CDMA version but I'm not counting my chickens before they decide to build one! For developers: For some reason the official osprey GSM CM12.1 ROM messes up the SIM Virgin/Sprint card in this device it seems to change the PRL that currently is updated to a different number also changes my up to date mobile number in SIM status to the wrong phone number which sets my voice service out of data! Thanks for reading device problems/reviews for 3rd generation Moto G (2015) for Virgin Mobile.
Dang dude, sorry for your frustration... It can work though http://forum.xda-developers.com/showthread.php?p=63863905 [ROM][osprey] CyanogenMod 12.1 for Moto G (3rd Gen) http://forum.xda-developers.com/showthread.php?p=64104373 [ROM][osprey] CyanogenMod 12.1 for Moto G (3rd Gen)
The only thing that correctly works is a CDMA rom not GSM. The reason for SIM replacement is because I had to keep going back to my old PRL and profile update on backup ROM because the osprey ROM was changing my number and PRL on device. I tried so many times it's not even cool to think about the worst part is CM12.1 for SPH-L710 was so easy to get working and even though it said Sprint in top corner everything always worked you we;re just able to flash the universal LTE Fix and the name would change to Virgin Mobile. Trust me I think I had to advance wipe wipe wipe install instal install mount mount mount reboot optimizing atleast 50 times go back to stock ROM PRL and phone number changed to a 0000003534 number I tried rooting and so many things including the universel apn fix but the only thing that would change is service to name to Virgin Mobile but then after a single reboot it would change it to Sprint name
Ok
hossman said: Ok Click to expand... Click to collapse How do I flash the derp3 file? I just tried with fastboot named it boot.img flashed it then installed cm12.1 osprey and gapps then mounted system then virgin mobile APN Universal fix rebooted I'm not getting options for CDMA Subscription phone number is all out of wack in IMEI Am I suppose to flash derp3 after I install CM and Gapps plus APN fix phone says Virgin In menu LTE but no calling due to number being incorrect in IMEI.
brandan278 said: How do I flash the derp3 file? I just tried with fastboot named it boot.img flashed it then installed cm12.1 osprey and gapps then mounted system then virgin mobile APN Universal fix rebooted I'm not getting options for CDMA Subscription phone number is all out of wack in IMEI Am I suppose to flash derp3 after I install CM and Gapps plus APN fix phone says Virgin In menu LTE but no calling due to number being incorrect in IMEI. Click to expand... Click to collapse Flash the derp3 after ROM and gapps Then when you reboot you will find CDMA subscription option.
hossman said: Flash the derp3 after ROM and gapps Then when you reboot you will find CDMA subscription option. Click to expand... Click to collapse I got it working but it displays sprint I did cm12.1 osprey + gapps then mount system Virgin APN then power down then booted back into bootloader flashed boot.img renamed from derp3 file then restart device for first time it all looks flawless with virgin in top of corner but then I go to change CDMA out of VM reboot device it starts up with Sprint LTE icon in status everything seems to be working after a restart from changing CDMA other than it doesn't display Virgin Mobile LTE So everything works great IMEI and my real phone number and all status work just at network it says Sprint
RE hossman said: Flash the derp3 after ROM and gapps Then when you reboot you will find CDMA subscription option. Click to expand... Click to collapse I got voice data and sms working but I cannot send mms messages they just say sending something must still need work?
On cm12.1 I had to use textra to get MMS working... Cm13 and AOSP 6.0 the native messaging app seems to work fine though. I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far.. ---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ---------- AOSP rom http://forum.xda-developers.com/showthread.php?t=3229378 [WIP][Alpha]CAF-6.0 [Osprey]
hossman said: On cm12.1 I had to use textra to get MMS working... Cm13 and AOSP 6.0 the native messaging app seems to work fine though. I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far.. ---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ---------- AOSP rom http://forum.xda-developers.com/showthread.php?t=3229378 [WIP][Alpha]CAF-6.0 [Osprey] Click to expand... Click to collapse I'm going to stick with the CM12.1 snapshot as everything seems to run and work correctly just no mms that's all the work it needed it would be a rock solid rom if someone fix that
hossman said: On cm12.1 I had to use textra to get MMS working... Cm13 and AOSP 6.0 the native messaging app seems to work fine though. I just flashed the updated AOSP6 ROM and gapps then mount system and flash APN fix and all is working so far.. ---------- Post added at 09:02 AM ---------- Previous post was at 09:01 AM ---------- AOSP rom http://forum.xda-developers.com/showthread.php?t=3229378 [WIP][Alpha]CAF-6.0 [Osprey] Click to expand... Click to collapse Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful. Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data. Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss Sent from my Virgin Mobile CDMA Moto G3
Hedied4me said: Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful. Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data. Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss Sent from my Virgin Mobile CDMA Moto G3 Click to expand... Click to collapse Textra doesn't work seems the Derp3 file is still a little off textra sends them but when standing next to the person sending to they never receive the file to get mms to send you have to push send then hit airplane mode then take out it will send automatically. Do this for every mms that your sending I have not tested with receiving this is for native app no others needed.
brandan278 said: Textra doesn't work seems the Derp3 file is still a little off textra sends them but when standing next to the person sending to they never receive the file to get mms to send you have to push send then hit airplane mode then take out it will send automatically. Do this for every mms that your sending I have not tested with receiving this is for native app no others needed. Click to expand... Click to collapse Go into Textra settings, then MMS, scroll to the bottom and the second option from the bottom is called "Prefer WiFi". Turn that on and you will be able to at least send MMS via Wifi. Sent from my Virgin Mobile CDMA Moto G3
Hedied4me said: Thanks hoss. Did not realize I could use Textra to get MMS. Was almost gonna go back to stock for this. Your always so helpful. Edit: Im wondering can I only send MMS via 3g and LTE. I ask because I use to be able to send via WiFi but I can't even with Textra. I don't pay for data. Edit2: I had to enable the WiFi only option. Yayyyy, glad I have picture messaging on CM. Thanks Hoss Sent from my Virgin Mobile CDMA Moto G3 Click to expand... Click to collapse I'm currently running CM13 marshmellow rock solid firm everything works including facebook send mms calls and even says virgin mobile at top of menu even after SIM removed and reinserted always comes back to service everytime BIG thanks for such a stable build Alberto97
brandan278 said: I'm currently running CM13 marshmellow rock solid firm everything works including facebook send mms calls and even says virgin mobile at top of menu even after SIM removed and reinserted always comes back to service everytime BIG thanks for such a stable build Alberto97 Click to expand... Click to collapse what all did you have to do to get it working i cant get data working
PRL? Hey guys, just installed CM14.1 on my Moto G3. I am trying to use Textnow for service, through sprint. If I use a stock Rom I can get the PRL to update, but it doesn't stick when I flash CM14.1. I've done this successfully to another phone, exact same model, but cant get mine to keep the prl info.
Just to provide confirmed information and insight, flashing a custom OS will not and cannot "break" or otherwise cause damage or corruption to the UICC (SIM). While a custom OS can certainly break data, due to APN configurations, telephony & network settings, etc., I know of no custom ROM that writes to the UICC. For this very reason, it is often required for subscribers to revert to pure stock in the event that a PRL/Data Profile Update is needed. Also known as UICC Provisioning, stock firmware's update to the PRL and Data Profile writes to the UICC and enables data and voice services.
How to edit blocked apn settings?
I have a g928g and recently upgraded to latest official build, then rooted the phone but Im having issues with mms, went to verify the apn but I cant edit it. To resolve temporarily the issue I added the apn to the messaging app. The question is, there is a solution to edit the apn. thanks.
Every Marshmallow ROM on the I9505 has issues connecting to mobile internet.
It seems that I can't get any mobile internet connection whatsoever on any Marshmallow ROM. I have tried different roms, I've tried over 20 baseband versions (modems) to no avail. I honestly have no idea what to do anymore and can't seem to find any fix to this. If anyone has ANY idea and thinks that can aid me anyhow, it would be of great help, thanks !
Select the correct APN. Mine doesn't connect with the default APN either.