Data usage - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Has anyone else noticed a huge data usage from the note 3 or verizon in general?? I was on tmobile for the past couple of years and sometimes barely hit 3gb in a month. I recently switched back to verizon and within the first 15 days I've used almost 3gb of data. I'm not sure if it's Verizon or the phone causing this. All my apps have the background data disabled. Highest app using data is Facebook and Chrome. But that's maybe 100mb-300mb a week in the data usage. Anyone know what could be eating up my data?
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Are you running a lot of speed tests? That could cause it. I haven't noticed a spike or anything unusual. I did use 40gig last month though. But that's normal.
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Bsmith0731 said:
Are you running a lot of speed tests? That could cause it. I haven't noticed a spike or anything unusual. I did use 40gig last month though. But that's normal.
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nope never do speedtests.

Related

My data is really horrible

I'm in Houston Texas on T-Mobile.
It seems it takes a long time to connext to something. Web browsing is ok and instagram takes forever to load pics. I have full bars when this is happening and sometimes on 3g and sometimes on hspa.
I am wondering if the phone is defective or the service is that ****ty
I used to be on tmobile went to Verizon and came back to tmobile.
Vz is way more expensive but now I see why.
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Seems like you already made up your mind that it is the service.
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The point of this thread is for?
In before the lock!
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Have you tried tmobiles LTE here in Htown? It is better than decent. Ive been using it since they flipped the switch and I must say that the last couple of weeks has been kinda wonky... Hopefully they are just trying to work out the bugs.
Likely the network is clogged. It happens on verizon too like this:http://www.youtube.com/watch?v=a-VVwPqhXw
Actually, I have a similar issue where if I don't use data for like ten seconds and I try to use it, there's a long delay (long enough to cause a loss of connection on the game Word feud) in which it comes back after like 5-10 seconds. I think that's called latency? I'm not sure and wanted to know if there's a way to fix that lag. Thanks in advance.
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Its gotten progressively worse here by the reliant. Its worse than edge speeds even though I'll have full bars. Its annoying to have to carry around my VZW hotspot all the time. It didn't used to be this bad. Maybe its the influx of new iPhone users. Grrrr
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No problems here in Tampa Florida. I regularly get approximately 20mbps down all the time except for peak hours, then its usually still around 15 or so. Hope you figure it out.
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Yea I mean when I first got the phone it was fine and it just keeps getting worse. Idk I was thinking maybe if it was a setting.
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Hello my fellow At&t and sgs4ers

So just today I made the switch to at&t from sprint. Very happy so far, minus what I had to put down (let's not go there)
But I got the 1gb plan and was wondering what everyone else has. cause I'm on the edge of deciding wheth 1gb was enough. I guess it depends on usage of course. But while I was on sprint I usually barely go over 1.2 gb.
I guess I just have to be extra careful. Do you guys have any thoughts or tips?
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coffeehandle said:
So just today I made the switch to at&t from sprint. Very happy so far, minus what I had to put down (let's not go there)
But I got the 1gb plan and was wondering what everyone else has. cause I'm on the edge of deciding wheth 1gb was enough. I guess it depends on usage of course. But while I was on sprint I usually barely go over 1.2 gb.
I guess I just have to be extra careful. Do you guys have any thoughts or tips?
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2gb just to be safe...
I am grandfathered into the unlimited plan...
It depends on your usage. My MIL had the 200MB plan and never had a problem.
My advice: Don't stream... anything. Use wifi as much as possible. Set your data usage alert so you know your usage before you go over.
I would say it depends on your previous phone. I just switched to AT&T to get my S4 as well (and regrettably but knowingly lost my unlimited plan) With my last device a Verizon HTC Incredible 2 (a 3g device on an unusualy slow Verizon connection), I would average 1.5GB a month 3-4. If I had to be away from WiFi.
I noticed with the GS4 being much faster and the faster LTE speeds, I can browse and pull data faster. If it weren't for my WiFi connections I'd be over 4GB already and I've had my S4 for 2 weeks now. I am sharing 4GB between 2 lines.
So I would definitly think about your previous phone and wireless speed in comparison to your S4.
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Alright thanks guys.
I also kicked up juice defender for when my phone is off. Hopefully if it getd to close I'll be able to bump it up to the 3gb plan
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5gb here
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I wouldn't use JD might use background data no? I stopped using JD or task killers long ago they make things worse. Like said above use WiFi as much as possible and set your mobile data reminder under data usage to like 800mb it will then warn you. Also pretty sure you can set a. Actual data limit in there too...
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I have 2GB and never really even come close to 1GB. Only time I've gone over 1GB is if I watch netflix on data. Otherwise I do web browsing and listen to pandora a lot.
Guster730 said:
I have 2GB and never really even come close to 1GB. Only time I've gone over 1GB is if I watch netflix on data. Otherwise I do web browsing and listen to pandora a lot.
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I thought they offered only a 1gb and 3gb. Not a 2gb?
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DJsCrIBbLe said:
I wouldn't use JD might use background data no? I stopped using JD or task killers long ago they make things worse. Like said above use WiFi as much as possible and set your mobile data reminder under data usage to like 800mb it will then warn you. Also pretty sure you can set a. Actual data limit in there too...
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Well esentislly it turns off any mobile or wireless connection when the screens off.
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I know I own the app but stopped using it because it is worse for battery and data consumption vs being diligent and manually changing things. Or using NFC tags to turn things on/off
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I have unlimited and usually use ~2 - 2.5 GB a month (I stream Plex and Music often). Some months have gotten over ~5GB... but as suggested use Wifi if your concern about data and do not stream.

Battery life problems

Is anyone else experiencing very bad battery life? I use it for five minutes and it drops 5%... Am I doing some
Thing wrong?
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Welcome to life of the S4. No youre not doimg anything wrong. The best thing I can suggest is using Juice Defender, and a Task Manager. Turning mobile data off when not in use, screen brightness at about halfway. I can squeez about 20 hours out of this phone with moderate use this way.
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You're doing something wrong if it drops one percent per minute
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You could give the new qualcomm battery app a shot... takes a few days to read your usage then starts adjusting things like app sync times etc to save your battery.
I just started trying it out. Looks promising.
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Battery life is like the only good thing about the galaxy s4. I'm so disappointed with the lag and the overall performance of the phone. But battery life lasts me the whole day. I have the At&t galaxy s4.
What's the app called?
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Right im just not sure what I am doing wrong though because I have restored my phone many times with no results.
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drucquerkellan said:
What's the app called?
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Battery Guru
Thanks
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joeybear23 said:
You could give the new qualcomm battery app a shot... takes a few days to read your usage then starts adjusting things like app sync times etc to save your battery.
I just started trying it out. Looks promising.
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From my personal experience with it, it keeps waking up my phone when it goes into deep sleep. It wastes more battery by constantly waking it than it saves me.
drucquerkellan said:
Right im just not sure what I am doing wrong though because I have restored my phone many times with no results.
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When you restore your phone, are you restoring all the apps? One bad app is all it takes. you should reset to stock, and not install any apps. Then when you see that it runs ok, install one at a time as you test.
Not sure who has lag issues, but my phone rocks. No lag here and battery life is great.
No lag here, at all... My best for battery is 3 days, with 4 and a half hours screen-time...
alphadog00 said:
When you restore your phone, are you restoring all the apps? One bad app is all it takes. you should reset to stock, and not install any apps. Then when you see that it runs ok, install one at a time as you test.
Not sure who has lag issues, but my phone rocks. No lag here and battery life is great.
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OK thanks I'll try that
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King Ding-a-ling said:
No lag here, at all... My best for battery is 3 days, with 4 and a half hours screen-time...
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Wow mine won't be on for a whole day and it'll drop down to 50%
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alphadog00 said:
When you restore your phone, are you restoring all the apps? One bad app is all it takes. you should reset to stock, and not install any apps. Then when you see that it runs ok, install one at a time as you test.
Not sure who has lag issues, but my phone rocks. No lag here and battery life is great.
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Click to collapse
My screen time is 2 hours 3 minutes. The battery is already 28% and I just watched it drop to 26%
ALSO my screen brightness is 25%
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drucquerkellan said:
My screen time is 2 hours 3 minutes. The battery is already 28% and I just watched it drop to 26%
ALSO my screen brightness is 25%
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Keep in mind there are lots of variables at work.
Wifi vs. Cell data - Turn on Wifi and battery usage goes down a LOT - if you are in a wifi area all the time. Cellular data is a battery pig.
Weak signal area - another battery pig - i have had phones drain in 8 hours doing nothing if i had poor reception
Usage mix - Your 2.5 hours of screen time, could be good if you have screen at high brightness and are streaming cellular data (movie) and if you are also syncing email, facebook, and everything else in the background.
If you do all your data by Cellular, then 4 hours of screen time will probably be your limit. It is hard to tell if you have a wake lock issue or not, as we don't know anything else about your usage, apps that are frozen, gestures on/off, etc.
Monkz said:
From my personal experience with it, it keeps waking up my phone when it goes into deep sleep. It wastes more battery by constantly waking it than it saves me.
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Thanks I'll keep that in mind.
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drucquerkellan said:
My screen time is 2 hours 3 minutes. The battery is already 28% and I just watched it drop to 26%
ALSO my screen brightness is 25%
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What does the next screen show - when you tap on the graph - it will show screen on time and wake time.
And do you have power save mode on?

Will Sprint limit me?

Had anyone suffered consequences for using data to much? Ever since I got my s4 I've been using 4g all the time listening to music from Google music Netflix etc. Last month I did about 10gb it's only been like 5 days on this month cycle and I'm already at 5.5gb so was wondering if I can see consequences or will I be good? Reason I have so much use is that I don't ever turn on my Wi-Fi since I have 4g I just leave it as is...in case you're wondering.
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Nope you are fine.
Unless you're roaming a lot, they will not say a thing. I was using far more than that this summer via the hotspot mod wireless tether, and they never bothered me about it.
nope thats the benefit of having sprint
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Ok thanks guys
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Like the above posters said you should be ok. I do know someone that was booted from sprint entirely for too much data used while roaming, lol. They get a little upset about that for sure.

Running Hot / Very Sluggish

Out of the blue, my S4 has started running hot (very warm to the touch) on occasion. Also, moving around screens, typing, etc. is extremely slow. Battery drain significant as well. The only thing that has changed is that TWC installed a new router & the phone now jumps back & forth between wireless & mobile. Ideas?
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Are u on custom software? Custom kernel? Try running just on mobile I've heard s4 doesn't agree with some routers
Stock ROM. Heard something similar but it used to do the same thing every so often with my old router. Weird.
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randun said:
Stock ROM. Heard something similar but it used to do the same thing every so often with my old router. Weird.
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ya sounds very strange i havent ever had a problem with heat, i run goldeye with ael kernel and get 3-4 hours of screen time. also rarely use wifi as i have an unlimited data plan.
hopefuly its not a sign of hardware failure
I'm actually leaning towards hardware issues as the wireless problem is getting better. I'm due for a new phone anyway.
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