Error -24 on Google play store - Nexus 7 Q&A, Help & Troubleshooting

I've done searches and I can't find anything on it.
I'm trying to install ROM toolbox pro, something I've bought a long time ago, and I get that error and it doesn't install. How can I fix this?
Sent from my Nexus 7 using Tapatalk

Garridon said:
I've done searches and I can't find anything on it.
I'm trying to install ROM toolbox pro, something I've bought a long time ago, and I get that error and it doesn't install. How can I fix this?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Why this has not been fixed i do not know.
There are one of two problems that i know of that cause this.
1- there's some sort of remnant of a previous install still on your device and it won't install over the old files.
Find the folder and delete it or all the contents.
2- Something is screwy with the playstore app or google play services.
(going from memory here) clear cache of both apps and reset to factory versions. (you may have to clear data as well)
Visiting the play store will update the app again and things should work. you may need to restart your device.
This has been a problem since at least 2.2. I can't imagine a casual user is going to want to do the work to fix this very often if at all.

I'll have to check it out when I get home, I can't really do it at work
Sent from my Galaxy Nexus

Worked! Thank you. I deleted the folder related to the app in data/data while in recovery. Installed fine
Sent from my Nexus 7 using Tapatalk

Garridon said:
Worked! Thank you. I deleted the folder related to the app in data/data while in recovery. Installed fine
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Glad I could help. I'm usually the one in need of help

error 24 fixes
Method 1
Install a file manager like Root Manager
Browse to internal storage android/data/com.whatsapp
Delete the com.whatsapp… folder
Now install whatsapp from Google Play
For more methods plz visit Error 24 on appslova.com

Related

[SOLVED] Problem installing several apps

Hi. Had my zee for a few weeks now and generally finding it great! However in recent days I've been having big problems installing apps, either via appbrain, market, or directly. Some work some don't and I can't find a common thread between them.
My zee is rooted and gfreed but stock otherwise. The apps that wont install include angry birds and the BT phone app so they are not by amateurs.
Any advice on how to troubleshoot? I've cleared the market apps cache and data, uninstalled ad free in case it was checking but still no joy.
Any suggestions?
Many thanks
Gavin
Sent from my HTC Vision using XDA App
What happens? Any error messages. Is it all/every app from market? How about when trying to install apps from apks?
Edit... oh OK, some apps, not all. Do you get any errors or does it just say install failed? I would probably do a factory reset then try again, if fail, I'd start from scratch again.
Sent from my HTC Vision using XDA App
It just says ' installation of x was unsuccessful '
Which is less than helpful! I've tried the angry birds apk and get the same
As I say its not all apps, some install fine. Is there a logfile somewhere that might give me a clue?
Sent from my HTC Vision using XDA App
You could see if you get anything useful from a "logcat". Google how to do it. Maybe search "android logcat to SD" so it autosaves to SD. But they are pretty hard to desipher. Start it running just before you attempt the install so you don't get a file that'll take weeks to read through.
Sent from my HTC Vision using XDA App
gonzo99 said:
It just says ' installation of x was unsuccessful '
Which is less than helpful! I've tried the angry birds napkin and get the same
As I say its not all apps, some install fine. Is there a logfile somewhere that might give me a clue?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I had this exact problem with my old Desire, some apps just refused to install (like angry birds) and it all happend out of the blue. Never did check logs as i changed to the Desire Z shortly therafter. Atleast it's not google account related.
Solved....
Many thanks to ddotpatel for pointing me in the right direction.
I've solved the problem (for now) so though I would post my experience in case it helps someone else.
using adb I produced a catlog on the sd card ('adb catlog -f /sdcard/cat.log') while trying to install Angry Birds.
Reading that pointed me at a problem with '/mnt/secure/asec/smdl2tmp1.asec'
After some more googling, that lead me to the folder .android_secure on the sdcard, and the file smdl2tmp1.asec within it, which I deleted. At the same time I did a chkdsk which did find a problem, but whether that was related I don't know.
Anyway, after deleting that file I tried again and all the apps that wouldn't install immediately installed perfectly without a hitch.
Not sure what that file does, but google suggests that its a relatively common problem, so maybe someone else will benefit.
As always, XDA proves its worth!
Gavin
Could you tell us what led you to believe it was that particular file,... what kind of error message is there? Just so we know what to look out for.
And don't forget to add [SOLVED] to your thread title.
Sent from my HTC Vision using XDA App
Sure,
The relevant lines in the log were:
ASEC file '/mnt/secure/asec/smdl2tmp1.asec' currently exists - destroy it first!
(No such device or address)W/Vold ( 1207):
Returning OperationFailed - no handler for errno 98E/PackageHelper( 9429):
Failed to create secure container smdl2tmp1E/DefContainer( 9429):
Failed to create container smdl2tmp1D/dalvikvm( 1288):

App problem

Hey guys, I have a problem when installing new apps or doing updates.
When I try to install new apps (angry birds Rio) it will download but not install, it has done this on other apps too. I have deleted apps to make room and done a factory reset and its still not working.
Any ideas?
Thanks
Sent from my Desire HD using XDA App
Have you tried to wipe the marked data from application settings? Don't know if it's going to help, but it's no harm in trying
Does it give you an error message when it gets to the install process? You could try unmounting the SD card temporarily before you try installing apps, this solved the only problem I've had installing apps from the Market.
garman76 said:
Have you tried to wipe the marked data from application settings? Don't know if it's going to help, but it's no harm in trying
Click to expand...
Click to collapse
How would I do this?
And no never thought of mounting the sd card, but u think it gives me error code 18.
Hope this helps
Sent from my Desire HD using XDA App
Settings - applications - all aplications, locate marked and wipe all the data. Next time you start marked you should have to agree with terms as you did the first time.
Tried that mate, still not working
Sent from my Desire HD using XDA App
avenge the rage said:
Hey guys, I have a problem when installing new apps or doing updates.
When I try to install new apps (angry birds Rio) it will download but not install, it has done this on other apps too. I have deleted apps to make room and done a factory reset and its still not working.
Any ideas?
Thanks
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've had this happen in the past and the only way I could get around this issue was to delete the file 'Smdl2tmp1.asec'
To do this, connect your phone to a PC and use Windows Explorer to search for the file. You will need to set Windows Explorer to read hidden files for it to find this file.
Hope this works for you too.
Sent from my Desire HD using XDA App
If the apps download but don't install you can install them manually. Using any file manager head to /cache/download , here you will see all the apps you tried installing recently. They don't have useful names but the icons should help you remember what they are.
Find the package and install it manually.
Sent from my HTC Desire HD using XDA App
Right I sorted it. I took out the sd card and it installed it for some reason
Sent from my Desire HD using XDA App

UPDATE: Latest "Market" Now 3.3.12

Update: 11/20/11 Unofficial Market update which brings it to Version 3.3.12. Better integration with the Music market. You can now download free music and purchase music as well. Sorry U.S.A. only for free music (?)
How to install: download apk and install like any other apks.
http://db.tt/0j3ii5Oq
Here is the latest (leaked?) update of the Market which brings it to version 3.3.11.
And here's how I installed it: I am currently on CM7 nightlies
Download .apk (Market-3.3.11.apk)
Open Root explorer (or any file manager w/ root access)
Move New Market .apk (Market-3.3.11.apk) to system/apps (make sure to mount R/W first)
Move (or delete, but I suggest to move .apk just in case) older market .apk (Vending.apk) to your sdcard
Rename new market as Vending.apk
Fix Permissions (rw--r--r)
Exit Root Explorer (or any file manager)
Reboot
Done! Whew...
OR...
Download .apk
Rename New Market .apk to "Vending.apk" (w/o the quotes)
Install just like any other apllication
Reboot (if necessary)
*I didn't get the chance to try the second option so it may or may not work, but it kinda made sense...
**not sure if (Vending.apk) is the same name for SENSE ROMS (I don't remember) but just make sure to rename it the same way...
FOR MORE INFO... MARKET 3.3.11
Sounds like a lot of work for nothing. Have you tested and confirm that you can buy a new app with this new market apk?
VICODAN said:
Sounds like a lot of work for nothing. Have you tested and confirm that you can buy a new app with this new market apk?
Click to expand...
Click to collapse
I can confirm that buying new apps from the market works.
on WIFI
Charged to "bill my sprint account"
Download/Install
Done!!!
whew...
rhodiggah said:
I can confirm that buying new apps from the market works.
on WIFI
Charged to "bill my sprint account"
Download/Install
Done!!!
whew...
Click to expand...
Click to collapse
Nice. Any noticeable differences with the new market?
I realy wouldnt upgrade the market. Because there is really no change so there is not point to update it.
Sent from my PH44100 using XDA App
B RAD G 296 said:
I realy wouldnt upgrade the market. Because there is really no change so there is not point to update it.
Sent from my PH44100 using XDA App
Click to expand...
Click to collapse
Wrong...
http://forum.xda-developers.com/showthread.php?p=18968123#post18968123
http://phandroid.com/2011/11/01/android-market-version-3-3-11-now-being-pushed-to-devices-download/
Btw, thanks for the heads up rhodiggah.
Sent from my PG06100 using Tapatalk
I'm going to try it, and thanks for the info on the op
Sent from my PG06100 using xda premium
crump84 said:
Wrong...
http://forum.xda-developers.com/showthread.php?p=18968123#post18968123
http://phandroid.com/2011/11/01/android-market-version-3-3-11-now-being-pushed-to-devices-download/
Btw, thanks for the heads up rhodiggah.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
Hmm this actually is worth the trouble. LOL
you could do it the lazy way and hover over the link on this website and after about 3s a qr code will show up
DL'd and installed earlier. I had been having problems with the speed of other 3.x market apps, this fixes those all, even on 3g. However, some of my installed apps aren't showing up (like Google Maps, of all things). I'm sure there's a simple solution to that, though.
wadeheisen said:
DL'd and installed earlier. I had been having problems with the speed of other 3.x market apps, this fixes those all, even on 3g. However, some of my installed apps aren't showing up (like Google Maps, of all things). I'm sure there's a simple solution to that, though.
Click to expand...
Click to collapse
Try and clear "market" data through the application settings and reopen the market. See if that worked...
from the "CRACKED" speedy EVO engine... Via Tapatalk.
It won't install for me. It keeps saying application not installed. If I use root explorer to place the .apk in the /systems/app folder I just get force closes. Clearing data doesn't help either. I have downloaded it several times thinking it was a corrupted download. I'm at wits end here. I have done everything in this post even before I read it as I have updated to all the other previous market releases without issue.
But for some reason this one just doesn't work. I thought maybe it wasn't working on cm7.1 nightli or or the evo shift but some of you have it working so that isn't it. Let me redo this and maybe format cache and dalvik see if that helps.
BothGunzUP said:
It won't install for me. It keeps saying application not installed. If I use root explorer to place the .apk in the /systems/app folder I just get force closes. Clearing data doesn't help either. I have downloaded it several times thinking it was a corrupted download. I'm at wits end here. I have done everything in this post even before I read it as I have updated to all the other previous market releases without issue.
But for some reason this one just doesn't work. I thought maybe it wasn't working on cm7.1 nightli or or the evo shift but some of you have it working so that isn't it. Let me redo this and maybe format cache and dalvik see if that helps.
Click to expand...
Click to collapse
did you rename the .apk of the new update?
I had zero issues with the new Market. I just installed it like any other .apk. The new Market is very nice. Many small noticable differences. Like when on the My Apps page and you switch accounts it leaves you on the My Apps page instead of reloading the whole damn Market. Overall new Market is definitly an improvement and Vicodan should stop being such a hater
rhodiggah said:
Try and clear "market" data through the application settings and reopen the market. See if that worked...
Click to expand...
Click to collapse
I did try that, but no luck. I'll probably just ignore it until the next time I flash a ROM. Then it'll fix itself, so that's fine. I imagine it's only going to be a few days until I do that anyway.
wadeheisen said:
I did try that, but no luck. I'll probably just ignore it until the next time I flash a ROM. Then it'll fix itself, so that's fine. I imagine it's only going to be a few days until I do that anyway.
Click to expand...
Click to collapse
Titanium Backup can restore all your Market links. I believe there's also other apps designed just to do that too. Use TB or search for an app that restores Market links.
wadeheisen said:
DL'd and installed earlier. I had been having problems with the speed of other 3.x market apps, this fixes those all, even on 3g. However, some of my installed apps aren't showing up (like Google Maps, of all things). I'm sure there's a simple solution to that, though.
Click to expand...
Click to collapse
If your use titanium backup to restore or install your apps go into the settings and use market doctor. This will fix missing links to apps in the market that you have installed.
Sent from my PG06100 using xda premium
I used your second instructions to install it but I didn't rename it and it installed fine. I didn't need to change permissions or reboot, just touched the Market-3.3.11.apk after I downloaded it and it installed. Thanks.
sparksco said:
If your use titanium backup to restore or install your apps go into the settings and use market doctor. This will fix missing links to apps in the market that you have installed.
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
I just tried this and TB linked most apps (except Amazon apps of course) to the market. Thanks for the tip sparksco...
Evo_Shift said:
I used your second instructions to install it but I didn't rename it and it installed fine. I didn't need to change permissions or reboot, just touched the Market-3.3.11.apk after I downloaded it and it installed. Thanks.
Click to expand...
Click to collapse
I did this the first time i downloaded the .apk and it didn't work for me. That's why I had to do it the long way...
Are you on a Sense ROM?
Good to know that it installed fine for you.

Apk can't install due to n7 thinking not enough space

OK title kinda says it all. I have 4.28 GB left on my 16gb n7 trying to install a couple apps from apk files. I'm getting a warning that it can't install due to not enough memory and the n7 requests that I remove apps. The files don't go over 40mb in total so I'm confused as hell as to why its telling me I'm short non file space.
I tried fixing permissions clearing cache and dalvik but no luck. Anyone have a clue as to why it thinks this.
Running stock 4.2 unlocked rooted with trinity kernel.
Sent from my Nexus 7 using xda app-developers app
It might be b/c when the apps you're going to install will be updated in the future and the N7 has a built in limit in other words the apps will go beyond the limit good luck and GOD BLESS YOU Oh yeah you might have to bite the bullet and delete some other apps
Sent from my Nexus 7 using xda app-developers app
densetsu86 said:
OK title kinda says it all. I have 4.28 GB left on my 16gb n7 trying to install a couple apps from apk files. I'm getting a warning that it can't install due to not enough memory and the n7 requests that I remove apps. The files don't go over 40mb in total so I'm confused as hell as to why its telling me I'm short non file space.
I tried fixing permissions clearing cache and dalvik but no luck. Anyone have a clue as to why it thinks this.
Running stock 4.2 unlocked rooted with trinity kernel.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You probably have a left over .odex file for an app left in /system/app
Titanium backup has an option to look for orphaned dalvik files as well.
I had the same issue. I downloaded "Lucky Patcher" (google it) and went to Menue>Troubleshooting>Remove fixes and backups
That fixed the problem for me.
I have the same issue. I'm trying different approaches. About the post above... It won't let me install lucky patcher either. I'll try doing it in adb next.
greyopaque said:
I have the same issue. I'm trying different approaches. About the post above... It won't let me install lucky patcher either. I'll try doing it in adb next.
Click to expand...
Click to collapse
I had the same problem and tried several things to fix.. The only solution to the problem was to indeed use Lucky Patcher... Use it to clear and then reboot and back to happy application installation...
Sent from my Nexus 7 using Tapatalk 2
It's because you have orphaned Odex files in system/app or data/app
Naughty naughty. Usually created by a cracked app.
Lucky Patcher makes the Problem go.
The Trick with using lucky patcher worked! Thanks man! I had the same Problem.

App not installed error,error-24,error 403,insufficient storage space(solved)!

So I've seen this error coming up in many forums, mostly people advice a factory reset, reflash of the ROM or something else. As far as I know this solution has not been posted in any other forum(please correct me if I am wrong). Now, this error usually happens to me when I've installed the app before, uninstalled it and I'm trying to install it again(or) when I try to install a paid app from the play store I get an error (-24) or the insufficient storage error. All these errors have the same solution. I've tested it on the HTC One, Note 10.1 and the S3.
Ok here's the solution(I take the app Modern Combat 4 as an example here). I also assume that you are rooted.
1.) Download the app Root Explorer or Root browser or any other similar app from the play store.
2.) Next in root explorer go to /data/data.
3.) Look for the package name of the app you're installing. Eg. For MC4 com.android.gameloft.ANMP.GloftM4HM.
4.)Delete the package.
5.)Try installing the app now, it SHOULD install.
Note:If it still doesn't work for you, go to /data/dalvik-cache and try locating the file and delete it.
I hope I helped someone here because when I had this problem it pissed the s**t out of me and I couldn't find any real help. If it helped you please press the thanks button!!
Original link here http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
Sent from my HTC One using xda premium
jdgreat4 said:
So I've seen this error coming up in many forums, mostly people advice a factory reset, reflash of the ROM or something else. As far as I know this solution has not been posted in any other forum(please correct me if I am wrong). Now, this error usually happens to me when I've installed the app before, uninstalled it and I'm trying to install it again(or) when I try to install a paid app from the play store I get an error (-24) or the insufficient storage error. All these errors have the same solution. I've tested it on the HTC One, Note 10.1 and the S3.
Ok here's the solution(I take the app Modern Combat 4 as an example here). I also assume that you are rooted.
1.) Download the app Root Explorer or Root browser or any other similar app from the play store.
2.) Next in root explorer go to /data/data.
3.) Look for the package name of the app you're installing. Eg. For MC4 com.android.gameloft.ANMP.GloftM4HM.
4.)Delete the package.
5.)Try installing the app now, it SHOULD install.
Note:If it still doesn't work for you, go to /data/dalvik-cache and try locating the file and delete it.
I hope I helped someone here because when I had this problem it pissed the s**t out of me and I couldn't find any real help. If it helped you please press the thanks button!!
Original link here http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
But I have not rooted

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