[SOLVED] Problem installing several apps - G2 and Desire Z General

Hi. Had my zee for a few weeks now and generally finding it great! However in recent days I've been having big problems installing apps, either via appbrain, market, or directly. Some work some don't and I can't find a common thread between them.
My zee is rooted and gfreed but stock otherwise. The apps that wont install include angry birds and the BT phone app so they are not by amateurs.
Any advice on how to troubleshoot? I've cleared the market apps cache and data, uninstalled ad free in case it was checking but still no joy.
Any suggestions?
Many thanks
Gavin
Sent from my HTC Vision using XDA App

What happens? Any error messages. Is it all/every app from market? How about when trying to install apps from apks?
Edit... oh OK, some apps, not all. Do you get any errors or does it just say install failed? I would probably do a factory reset then try again, if fail, I'd start from scratch again.
Sent from my HTC Vision using XDA App

It just says ' installation of x was unsuccessful '
Which is less than helpful! I've tried the angry birds apk and get the same
As I say its not all apps, some install fine. Is there a logfile somewhere that might give me a clue?
Sent from my HTC Vision using XDA App

You could see if you get anything useful from a "logcat". Google how to do it. Maybe search "android logcat to SD" so it autosaves to SD. But they are pretty hard to desipher. Start it running just before you attempt the install so you don't get a file that'll take weeks to read through.
Sent from my HTC Vision using XDA App

gonzo99 said:
It just says ' installation of x was unsuccessful '
Which is less than helpful! I've tried the angry birds napkin and get the same
As I say its not all apps, some install fine. Is there a logfile somewhere that might give me a clue?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I had this exact problem with my old Desire, some apps just refused to install (like angry birds) and it all happend out of the blue. Never did check logs as i changed to the Desire Z shortly therafter. Atleast it's not google account related.

Solved....
Many thanks to ddotpatel for pointing me in the right direction.
I've solved the problem (for now) so though I would post my experience in case it helps someone else.
using adb I produced a catlog on the sd card ('adb catlog -f /sdcard/cat.log') while trying to install Angry Birds.
Reading that pointed me at a problem with '/mnt/secure/asec/smdl2tmp1.asec'
After some more googling, that lead me to the folder .android_secure on the sdcard, and the file smdl2tmp1.asec within it, which I deleted. At the same time I did a chkdsk which did find a problem, but whether that was related I don't know.
Anyway, after deleting that file I tried again and all the apps that wouldn't install immediately installed perfectly without a hitch.
Not sure what that file does, but google suggests that its a relatively common problem, so maybe someone else will benefit.
As always, XDA proves its worth!
Gavin

Could you tell us what led you to believe it was that particular file,... what kind of error message is there? Just so we know what to look out for.
And don't forget to add [SOLVED] to your thread title.
Sent from my HTC Vision using XDA App

Sure,
The relevant lines in the log were:
ASEC file '/mnt/secure/asec/smdl2tmp1.asec' currently exists - destroy it first!
(No such device or address)W/Vold ( 1207):
Returning OperationFailed - no handler for errno 98E/PackageHelper( 9429):
Failed to create secure container smdl2tmp1E/DefContainer( 9429):
Failed to create container smdl2tmp1D/dalvikvm( 1288):

Related

App problem

Hey guys, I have a problem when installing new apps or doing updates.
When I try to install new apps (angry birds Rio) it will download but not install, it has done this on other apps too. I have deleted apps to make room and done a factory reset and its still not working.
Any ideas?
Thanks
Sent from my Desire HD using XDA App
Have you tried to wipe the marked data from application settings? Don't know if it's going to help, but it's no harm in trying
Does it give you an error message when it gets to the install process? You could try unmounting the SD card temporarily before you try installing apps, this solved the only problem I've had installing apps from the Market.
garman76 said:
Have you tried to wipe the marked data from application settings? Don't know if it's going to help, but it's no harm in trying
Click to expand...
Click to collapse
How would I do this?
And no never thought of mounting the sd card, but u think it gives me error code 18.
Hope this helps
Sent from my Desire HD using XDA App
Settings - applications - all aplications, locate marked and wipe all the data. Next time you start marked you should have to agree with terms as you did the first time.
Tried that mate, still not working
Sent from my Desire HD using XDA App
avenge the rage said:
Hey guys, I have a problem when installing new apps or doing updates.
When I try to install new apps (angry birds Rio) it will download but not install, it has done this on other apps too. I have deleted apps to make room and done a factory reset and its still not working.
Any ideas?
Thanks
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've had this happen in the past and the only way I could get around this issue was to delete the file 'Smdl2tmp1.asec'
To do this, connect your phone to a PC and use Windows Explorer to search for the file. You will need to set Windows Explorer to read hidden files for it to find this file.
Hope this works for you too.
Sent from my Desire HD using XDA App
If the apps download but don't install you can install them manually. Using any file manager head to /cache/download , here you will see all the apps you tried installing recently. They don't have useful names but the icons should help you remember what they are.
Find the package and install it manually.
Sent from my HTC Desire HD using XDA App
Right I sorted it. I took out the sd card and it installed it for some reason
Sent from my Desire HD using XDA App

[Q] Having some issues, please help!!!

Hey guys Im having some issues with my mt4g. Every time I try to open apps like facebook or twitter it says "An error ocurred while loading this page" and gmail says No Connection. Even if Im on wifi its the same. I have a nand backup from a couple of days back and even if I restore it its no use. Can still use the browser though.
I have been using LCDDensity for Root app and Root Explorer but only used it to search for something. I do not know if it has something to do with the problem.
Please help.
Try uninstalling Facebook and then install it again from the market, not a backup. It sounds to me like you may have corrupted the android_secure data. That is where the system manifest of what apps are allowed to access is located. These permissions are not the same as file system permissions. These are the list of things you are shown when downloading some thing from the market, like hardware permissions: read/write sdcard; or full internet access.
If the reinstalled app works, then I would think that all installed apps will have issues.
Sent from my HTC Glacier using XDA App
Was going to try that but the Market was having problems too. So I reflashed the ROM and everything is working fine for now. Thanks anyway.
Sent from my HTC Glacier using XDA App
I had a similar problem but my apps were force closing like the contact and phone and one game re flashing fix it tho

[Q] Deleting partially downloaded app data?

Yesterday as I was trying out games that were compatible with my new bluetooth controller, I tried downloading The Dark Knight Returns (since it was a compatible game and I had purchased it when it was on sale some months back on the Play store). Well, apparently I did not have enough space to install the game unfortunately. So when it seemed as if it was near it's finish downloading, there was an error message that was on the status bar that let me know I did not have enough space. So the file did not finish downloading or installing. When I exited the install, i noticed that the storage space error was still present. So I restarted the phone. Still had the same error message and very minimal storage available when I checked the internal storage. I cleared the cache of the Play store, tried clearing dalvic cache on Titanium (wasn't sure if that'd work) and also looked in Root File Explorer for any files that may have been installed by the game. Couldn't find any files so I was unsure where they were located, but the storage was still low. I uninstalled one more app, went back to the play store, tried to continue installing, and it finished install this time. Then I quickly deleted the game and my storage space was back to normal. My question is this. Is there any way in the future where I can delete this data without having to complete an install? I am rooted on JB 2.1.1. I have Titanium Backup, Root Explorer, and some other tools. This storage error has happened on a couple different occasions and I'm wondering if there is still some partially downloaded app data still on the phone somewhere using up space. I have been unsuccessful in my search for an answer to what seems to be a fairly simple problem, but then again maybe I'm not looking in the right place. Any help would be great!
Thought this would be an easy one that somebody would have solved. No?
Sent from my XT907 using xda app-developers app
I would assume its partial download data... No idea how to fix it other than guesstimating your free space and how much the app needs tho...
Sent from my XT907 using Tapatalk 2
I'm going to try to do that, but my estimation of available space is not always correct since some apps require more space than necessary to install. I'm referring more to what has already been done so that I can remove anything that may currently be partially installed or downloaded.
Sent from my XT907 using xda app-developers app

App not installed error,error-24,error 403,insufficient storage space(solved)!

So I've seen this error coming up in many forums, mostly people advice a factory reset, reflash of the ROM or something else. As far as I know this solution has not been posted in any other forum(please correct me if I am wrong). Now, this error usually happens to me when I've installed the app before, uninstalled it and I'm trying to install it again(or) when I try to install a paid app from the play store I get an error (-24) or the insufficient storage error. All these errors have the same solution. I've tested it on the HTC One, Note 10.1 and the S3.
Ok here's the solution(I take the app Modern Combat 4 as an example here). I also assume that you are rooted.
1.) Download the app Root Explorer or Root browser or any other similar app from the play store.
2.) Next in root explorer go to /data/data.
3.) Look for the package name of the app you're installing. Eg. For MC4 com.android.gameloft.ANMP.GloftM4HM.
4.)Delete the package.
5.)Try installing the app now, it SHOULD install.
Note:If it still doesn't work for you, go to /data/dalvik-cache and try locating the file and delete it.
I hope I helped someone here because when I had this problem it pissed the s**t out of me and I couldn't find any real help. If it helped you please press the thanks button!!
Original link here http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
Sent from my HTC One using xda premium
jdgreat4 said:
So I've seen this error coming up in many forums, mostly people advice a factory reset, reflash of the ROM or something else. As far as I know this solution has not been posted in any other forum(please correct me if I am wrong). Now, this error usually happens to me when I've installed the app before, uninstalled it and I'm trying to install it again(or) when I try to install a paid app from the play store I get an error (-24) or the insufficient storage error. All these errors have the same solution. I've tested it on the HTC One, Note 10.1 and the S3.
Ok here's the solution(I take the app Modern Combat 4 as an example here). I also assume that you are rooted.
1.) Download the app Root Explorer or Root browser or any other similar app from the play store.
2.) Next in root explorer go to /data/data.
3.) Look for the package name of the app you're installing. Eg. For MC4 com.android.gameloft.ANMP.GloftM4HM.
4.)Delete the package.
5.)Try installing the app now, it SHOULD install.
Note:If it still doesn't work for you, go to /data/dalvik-cache and try locating the file and delete it.
I hope I helped someone here because when I had this problem it pissed the s**t out of me and I couldn't find any real help. If it helped you please press the thanks button!!
Original link here http://androidforums.com/internatio...ror-24-insufficient-storage-space-solved.html
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
But I have not rooted

Error -24 on Google play store

I've done searches and I can't find anything on it.
I'm trying to install ROM toolbox pro, something I've bought a long time ago, and I get that error and it doesn't install. How can I fix this?
Sent from my Nexus 7 using Tapatalk
Garridon said:
I've done searches and I can't find anything on it.
I'm trying to install ROM toolbox pro, something I've bought a long time ago, and I get that error and it doesn't install. How can I fix this?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Why this has not been fixed i do not know.
There are one of two problems that i know of that cause this.
1- there's some sort of remnant of a previous install still on your device and it won't install over the old files.
Find the folder and delete it or all the contents.
2- Something is screwy with the playstore app or google play services.
(going from memory here) clear cache of both apps and reset to factory versions. (you may have to clear data as well)
Visiting the play store will update the app again and things should work. you may need to restart your device.
This has been a problem since at least 2.2. I can't imagine a casual user is going to want to do the work to fix this very often if at all.
I'll have to check it out when I get home, I can't really do it at work
Sent from my Galaxy Nexus
Worked! Thank you. I deleted the folder related to the app in data/data while in recovery. Installed fine
Sent from my Nexus 7 using Tapatalk
Garridon said:
Worked! Thank you. I deleted the folder related to the app in data/data while in recovery. Installed fine
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Glad I could help. I'm usually the one in need of help
error 24 fixes
Method 1
Install a file manager like Root Manager
Browse to internal storage android/data/com.whatsapp
Delete the com.whatsapp… folder
Now install whatsapp from Google Play
For more methods plz visit Error 24 on appslova.com

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