[Q] Factory Reset get stuck on Downloading Do not turn off... - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello Folks... I want to make a Factory reset on my SGH-i337 ATT Galaxy S4, but I am getting troubles when doing in either way
1)System Settings > Accounts> Backup and reset or buy 2)pressing Vol Up + Home + Power . On the first method when I confirm the Delete All data the phone try to restart and it got the Downloading ... screen also when trying the 2nd method the same issue happens.
I have looked every where and can't find something a like.
Also in the tiny letters says the could not do normal boot: Odin Mode, Product Name Current Binary Samsung Official etc.
But if I do a Vol Down + Home + Power I can go to a screen that say Volume up to Continue or Volume Down to Restart and I choose the second and my phone restart without any issues. But without the Factory reset.
I gave Safestrap installed but no Slot roms yet

DSamWay40 said:
Hello Folks... I want to make a Factory reset on my SGH-i337 ATT Galaxy S4, but I am getting troubles when doing in either way
1)System Settings > Accounts> Backup and reset or buy 2)pressing Vol Up + Home + Power . On the first method when I confirm the Delete All data the phone try to restart and it got the Downloading ... screen also when trying the 2nd method the same issue happens.
I have looked every where and can't find something a like.
Also in the tiny letters says the could not do normal boot: Odin Mode, Product Name Current Binary Samsung Official etc.
But if I do a Vol Down + Home + Power I can go to a screen that say Volume up to Continue or Volume Down to Restart and I choose the second and my phone restart without any issues. But without the Factory reset.
I gave Safestrap installed but no Slot roms yet
Click to expand...
Click to collapse
You did something wrong and screwed up your stock recovery. You need to odin back to MF3 and try again (assuming you are on MF3 to begin with). Make sure you read EVERYTHING before you try it again though. You can search the forum to find out how to use ODIN to get back to stock MF3. There is a thread or two about it in the General and Q&A sections. Good luck.
While you are at it, you should probably go a head and read all of the "pinned" threads in the general and Q&A sections as well.

All questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM

DSamWay40 said:
Hello Folks... I want to make a Factory reset on my SGH-i337 ATT Galaxy S4, but I am getting troubles when doing in either way
1)System Settings > Accounts> Backup and reset or buy 2)pressing Vol Up + Home + Power . On the first method when I confirm the Delete All data the phone try to restart and it got the Downloading ... screen also when trying the 2nd method the same issue happens.
I have looked every where and can't find something a like.
Also in the tiny letters says the could not do normal boot: Odin Mode, Product Name Current Binary Samsung Official etc.
But if I do a Vol Down + Home + Power I can go to a screen that say Volume up to Continue or Volume Down to Restart and I choose the second and my phone restart without any issues. But without the Factory reset.
I gave Safestrap installed but no Slot roms yet
Click to expand...
Click to collapse
I experienced the same problem too. Follow these steps:
1) Restart your phone and boot into Safestrap.
2) Make sure the slot selected in "Boot Options" is the "Stock Rom"
3) Go back to the main menu of Safestrap and click "Wipe"
4) Then "Swipe to Factory Reset"
5) Once reset reboot your phone and you should be factory reset.
Good Luck :fingers-crossed:

Related

Plz help my samsung serious problem!

hi..
the thing is that i cant start my phone.
i hit the power button and it shows sasmung logo button etc.. and just black screen(phone is off now,dunno)
i went into recovery mod (hit the 3 buttons) and it shows that hes downloading something(android guy with shovel)..
plz help i cant turn my phone on!
PLZ HELP!
Hold down volume up + home key + power button then wait the "samsung galaxy s" then release the 3 buttons.
Sent from my GT-I9000 using XDA App
when i do that it says downloading dont remove the target!.
help plz
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Recovery_Mode
Factory reset
On the Galaxy S the soft-reset is achieved by pressing and holding the power button. A hard-reset can executed by pressing and holding VolumeUP+Home+Power. There you will find the options "reboot", "apply sdcard:update.zip", "wipe data/factory reset" and "wipe cache partition".
The "wipe data/factory reset" option will restore your phone to the original configuration of the firmware YOU LAST INSTALLED (including any updates made via update.zip). This will NOT bring your phone back to the firmware installed when you originally bought it unless you haven't flashed your phone.
You can navigate the recovery screen using VolumeUp & VolumeDown and use the Home button to select.
jje
i did the factory reset and when i power on the phone it shows the "S" and just after that its black screen.
help plz
Also got a problem with my phone after updating to froyo 2.2 and then trying to apply a lag fix. Phone starts and I get the flashing S logo then the screen goes blank. Phone occasionally vibrates. Trying the Button Press listed above I'm not getting any options on my screen.
Please invest some effort in trying to solve this yourself. Read posts like these http://forum.xda-developers.com/showthread.php?t=870233, there are many many posts which describe to flash stock roms with Odin
Mine is now 100% bricked with the Screenshot. Did get adb to see the phone and got recovery mode up, didn't know what to do next really with Odin not sure how that software operates or how to re-install files. So unplugged the phone and now after some research thought I'd have another go but oh no its got the logo on it now.
Look 2 posts up ("help me unbrick my Galaxy") and read about Odin. As long as you can get into recovery or download, your Galaxy is not bricked (more a matter of its owner being clueless)
Sent from my GT-I9000 using XDA App
Can't get into download or recovery mode, phone only has that image of the phone computer and exclamation mark now. Odin can't see phone if I connect it to PC. ADB can't locate the device either. Mine is totally bricked.
Wish I hadn't bothered with the upgrade to Froyo 2.2, my phone was operating okay on 2.1. Guess I'll have to call T Mobile in the morning to arrange for a repair/replacement of this handset.
If you could enter download mode before (volume DOWN + home + power), i don't see why you can't now. Pull out your sim card, external sd card and battery, wait a few minutes, then put battery in and try to open download mode. Then just flash whichever firmware you want via odin, and it'll work. I bricked mine two times today , also showed that image with an exclamation mark between a phone and computer.
I couldn't get download mode or recovery on my phone via the button press method. I got it up by having the phone on computer and using the adb command method. As Computer can no longer see the phone I can't use this method to get back to formatting and re-flashing the file.
Please spend some time to read it.
http://forum.xda-developers.com/showthread.php?t=819551

Unable to reset to factory settings, format memory, flash ROM, etc.

Hi,
My I9100 behaves quite strange.
I am unable to perform factory reset (using code from keypad or command from settings menu) - the phone reboots, goes into recovery mode where I can select wipe data/cache. Doing so has no effect on my phone, after another reboot the I9100 restarts in the same state as before factory reset.
The other thing is that I am unable to format interal memory. After using command from settings menu it says that memory is disconnected, formated, and after that all data (pics, mp3s, etc) are still available.
Also I am unable to flash ROM with any stock (tried KE4 and KE7) or aftermarket (Lightening) software. I tried Odin with and without PIT/Re-partition, also with no effect. The phone boots into previous state nevertheless confirmation in Odin that flashing completed successfully.
And the most aggravating thing is that after I reboot phone I am loosing all the recent data. The phone is booting in the state from before couple of days, with no recent messages etc. Thanks to Google account sync, the mail, calendar and so on re-sync properly, but it is no good solution since pictures, todos etc are gone after reboot.
I believe the thing started to occur after unsuccessful update to Twitter. Tried to do Market cache wipe (as suggested for similar cases to I9000 users), but also to no effect.
Have you any suggestion what else can I do?
strideer said:
Hi,
My I9100 behaves quite strange.
I am unable to perform factory reset (using code from keypad or command from settings menu) - the phone reboots, goes into recovery mode where I can select wipe data/cache. Doing so has no effect on my phone, after another reboot the I9100 restarts in the same state as before factory reset.
Power off .
Go to recovery mode
Hold down menu button + Volume UP + Power button
at splash screen release menu volume then power button .
In the recovery screen find wipe data factory reset and apply .
jje
Click to expand...
Click to collapse
JJEgan said:
strideer said:
Hi,
My I9100 behaves quite strange.
I am unable to perform factory reset (using code from keypad or command from settings menu) - the phone reboots, goes into recovery mode where I can select wipe data/cache. Doing so has no effect on my phone, after another reboot the I9100 restarts in the same state as before factory reset.
Power off .
Go to recovery mode
Hold down menu button + Volume UP + Power button
at splash screen release menu volume then power button .
In the recovery screen find wipe data factory reset and apply .
jje
Click to expand...
Click to collapse
As I said - that doesn't work for me.. :-(
Click to expand...
Click to collapse
Stuck in boot loop - No Recovery mode but can flash using download mode
I am stuck in bootloop. I cant access recovery using Vol Up + Home + Power but I can access Download mode and flash roms using ODIN. But no use. Everytime its stuck in boot loop and either the initial boot logo flashes or it stays stuck at the boot logo. Can please someone help. I read all the comments and lot of people having problem being able to get into Download mode but not in Recovery Mode. I would appreciate if someone can post a detailed response as to how to get rid of this issue.
imran077 said:
I am stuck in bootloop. I cant access recovery using Vol Up + Home + Power but I can access Download mode and flash roms using ODIN. But no use. Everytime its stuck in boot loop and either the initial boot logo flashes or it stays stuck at the boot logo. Can please someone help. I read all the comments and lot of people having problem being able to get into Download mode but not in Recovery Mode. I would appreciate if someone can post a detailed response as to how to get rid of this issue.
Click to expand...
Click to collapse
Wipe data and cache from recovery then flash a rom, you will lose everything not backed up
There is a guide about howto fix this, search first next time
Sent from my GT-I9100 using XDA Premium App
im sure there is another thread around he with 2 people in it that had the same problem as you, flashing via odin or cwm and then still ending up with the same firmware as pre flash.
i'll see if i can spot it and post it here, i dont know if they got it sorted or not tho.
veyka said:
Wipe data and cache from recovery then flash a rom, you will lose everything not backed up
There is a guide about howto fix this, search first next time
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Mr. veyka perhaps i didn;t drive my point home. Recovery mode is inaccessible. I cant wipe unless i get into recovery. its simple logic. i need to be able to access recovery before i can wipe
@ OP
http://forum.xda-developers.com/showthread.php?t=1178964
That is the thread that i had read which had the same problem as you, i havent read it all but the last few pages tend to lean towards that flash lock go ticked when flashing a ROM via odin.
imran077 said:
Mr. veyka perhaps i didn;t drive my point home. Recovery mode is inaccessible. I cant wipe unless i get into recovery. its simple logic. i need to be able to access recovery before i can wipe
Click to expand...
Click to collapse
Hey bud,
If you can get in to download mode then it should be ok, id try 2 things.
Go over to the the original android dev section and grab the CF kernel that was for the firmware installed, boot in to download and flash it via pda in odin, then try recovery again.
If that doesnt work, then download a full firmware from samfirmware and flash the main 3 files (Modem/CSC/Phone) and that should set your phone back to retail fresh.
ofc another reason could be your volume up button is broken
imran077 said:
Mr. veyka perhaps i didn;t drive my point home. Recovery mode is inaccessible. I cant wipe unless i get into recovery. its simple logic. i need to be able to access recovery before i can wipe
Click to expand...
Click to collapse
Oh, sorry, missed that, my bad
As said, flash cf root and see if that helps, if not check that your volume up key works within the os, if not flash to stock, and reset flash counter with a jig and send in for repairs.
If it does, cf root comes with an app called cwm manager that will allow you to reboot into recovery that way.
Sent from my GT-I9100 using XDA Premium App
Crucio_ said:
Hey bud,
If you can get in to download mode then it should be ok, id try 2 things.
Go over to the the original android dev section and grab the CF kernel that was for the firmware installed, boot in to download and flash it via pda in odin, then try recovery again.
If that doesnt work, then download a full firmware from samfirmware and flash the main 3 files (Modem/CSC/Phone) and that should set your phone back to retail fresh.
ofc another reason could be your volume up button is broken
Click to expand...
Click to collapse
my volume up button works> the reason being you need to press volume up to get into download mode after the Vol down + home + power combo.
There are other people who have had this issue of recovery not available.

GT i9505 keeps reseting at samsung logo

so basicly this happen. i updated my samsung s4 and after the instalation hes gone,,, he keeps restarting at the first samsung logo screen, vibrate then resets , i tryd that volume+ menu + power button and clear chache and factory reset but it kinda did nothing
im new at this android stuff so if someone got any ideas how to help me that would be great !
sorry if there is another post on the forum here with the same problem but i didint see them ,,,
any help would be good ! thanks in advance
type if you need more info
Hi Zarg00
I had the same problem as you a few days ago! Nothing seemed to work, wheter I tried wiping the cache/dalvik chache or doing a factory reset.
With Odin I managed to get it back to life again.
Don't worry, it's easier to repair as you might think. =)
You should have your original Samsung usb cable ready.
Unbricking Samsung Galaxy S4 by Installing the Official Firmware:
If wiping the data/factory reset, and cache partition does not help you, or you are not able to boot into the Android System or ClockworkMod recovery on your Galaxy S4, you can try installing the official firmware on your phone. Read the following guide that will help you find the correct firmware for your Galaxy S4 and install it safely.
Click to expand...
Click to collapse
Unfortunatly I can't post you the link directly, because my post count isn't high enough.
But try searching on google "droidviews how to unbrick galaxy s4" and it should be the second post with the very well written tutorial.
After you are done with it, your device should work correctly again.
You will lose your recovery and root though.
Good luck and report back, if it worked! :good:
Maybe not the first thing to do but have you tried flashing in the stock rom with odin and then do the updates again?
Sincerely, Joakim
im gettin Official Firmware now, so i think XD its 1.6 gb so its gonna take a while,
i realy hope this is gonna work
In my case i even had to restore the PIT, too. But try just flashing the official firmware before that.
Yeah, downloading the firmware can take a while. You can download the newest Version [I9505XXUBMGA Jelly Bean (4.2.2)] on google drive as well.
Just delete the "_" after https: in the link -> https:_//docs.google.com/file/d/0B7DKa-PuA5IlcVY2MGtMT1ZJMHM/edit
Drive lets you download faster than hotfile.
Its the DBT version though, so you might need to change your language from german to whatever you want at the first start.
But since your galaxy is still able to boot, the chances are really good that it will work well again after you have flashed the official firmware!
im kinda stuck at this
Boot your Galaxy S4 into Android System Recovery mode: hold Volume Up+Home+Power keys together till the screen turns up and the Samsung logo blinks twice. Just as you see a green Android bot, release the Power button but keep Volume Up and Home keys pressed till you see the recovery menu (see below). In recovery mode use the volume keys to scroll and power button to select options:
Go to “wipe data/factory reset” option and wipe it.
Then “wipe cache partition”.
Finally, go to “reboot system now” and select it.
i cant go to recovery mode, i can see little blue letters in upper left corner but phone resets -.-
any hint ?
Which recovery are you using? The "official" recovery did not work very well on my device. It just crashed when I tried to wipe cache partition.
Try flashing CWM Recovery for GT-i9505 with Odin.
uhm im confuzed, can you walk me throu i kinda dont get that "odin" program
dunno what to do with that files you show me :S
Don't worry, it is not that hard. =)
I guess you already flashed the official firmware with Odin, right?
To install cwm recovery follow these steps:
1. Make sure that your device is at least 50% charged
2. Power off your S4. To make sure that it is really off pull out the battery for half a minute and put it back in.
3. Start Odin3 on your PC.
4. Download the recovery file (link in the post I made before ^^) you should choose the one i marked with red in the screenshot below.
5. Okay, you have the recovery file and odin3 ready. In Odin, click the box before "PDA" and than click on "PDA" and choose the file you just downloaded. It should look like in the screenshot below (sorry, that it's in german, but I thought it might help you )
6. Now we have to prepare your Galaxy S4. Press and hold "Volume down" + "home" and then press "Power" to get into download mode. It will ask you, if you are sure. Just press "volume up" once.
7. Connect your phone to your PC with the USB Cable. Odin should recognize your device. Just make sure, that the ID:COM port turns blue.
8. Click on start and wait till your device reboots and Odin shows you the PASS! message. You can disconnect your S4 from the PC now.
9. And now try to get into recovery mode again by pressing "volume up" + "home" + "power". Sometimes you don't even have to press the home button, just try what works best for you. Release the power button as soon as you see the logo, but keep the "volume up" button pressed until you are in recovery mode.
If you can enter recovery mode again (and i'm crossing my fingers, that you can ^^) just continue with the tutorial from droidviews and wipe data/factory reset and after that cache partition.
I hope that helps! :fingers-crossed:
this works, thanks,
i did "Go to “wipe data/factory reset” option and wipe it.
Then “wipe cache partition”.
Finally, go to “reboot system now” and select it."
well that whas kinda the last thing i needed to do, but its still the same,
he shows me Samsung galaxy s4 gt - i9505 logo and keeps reseting ,,,
so this didint fix my problem
Damn.
Did you also flash the PIT files? I would do the whole process again, but this time follow "How to unbrick S4 by Flashing Stock Firmware and PIT File".
If that doesn't work as well, I guess it is some hardware error. The good thing is, that you did not lose any warranties by following the tutorials and you can return your phone to the shop and claim a repair.
so basicly i did all over again its still the same phone keeps resetting
but in recovery mode i noticed after i do this
"Go to “wipe data/factory reset” option and wipe it.
Then “wipe cache partition”.
Finally, go to “reboot system now” and select it."
when i want to reboot it says " Root access is missing. Root device ? "
basicly there are lots of
NO
NO
NO
NO
YES - Root device (/system/xbin/su)
i hope this helps you so you can help me :S
Zarg00 said:
so basicly i did all over again its still the same phone keeps resetting
but in recovery mode i noticed after i do this
"Go to “wipe data/factory reset” option and wipe it.
Then “wipe cache partition”.
Finally, go to “reboot system now” and select it."
when i want to reboot it says " Root access is missing. Root device ? "
basicly there are lots of
NO
NO
NO
NO
YES - Root device (/system/xbin/su)
i hope this helps you so you can help me :S
Click to expand...
Click to collapse
uhm i dont realy know what i did, but its working now
i can use my phone
maybe the problem whas my battery whas on 30 % ? since i pluged it in a charger and pressed the power button and now it works
gonna test it for a while and post here again if all works fine
aaaaannnnnddd nothing, it resets
im back at the beginning ,,,, he whas working fine for about 10 min then he just shuts down and resets all the time ,,,,
Hey Zarg00 =)
Did you restore the PIT file as well this time? You phone shows a really strange behavior. O__O
I have found a thread here, which might hopefully help you [Guide] How to unbrick your phone.
Sometimes flashing files with Odin won't work the first time and you have to try it multiple times.
If that all doesn't work, then I guess it is not a software but an hardware issue. :/
well i made it work, and its fine now, but it restarts sometimes ,,,
also Kies cant see my phone, its stuck on connecting ,,,, i can browse it throu My Computer i see it there
Cool! It finally works now? Did you do anything different or just the steps from the tutorial again?
Kies never really worked for me. Sometimes it didn't recognized my device at all.
Chelonee said:
Cool! It finally works now? Did you do anything different or just the steps from the tutorial again?
Kies never really worked for me. Sometimes it didn't recognized my device at all.
Click to expand...
Click to collapse
well i did all like you showed me, but this still isint my phone
he keeps resettin after i install any new application
i need to take batery out, leave him alone for 5 min then i put my batery inside and he works,,,
but i still think hes broken ,,,
DOWNLOAD this full package firmware and flash it.
cz4r3n said:
DOWNLOAD this full package firmware and flash it.
Click to expand...
Click to collapse
done, and phone is not resetting anymore, but now i got a black screen and it says "Samsung Knox error" the screen is all black , i can only see and use that status bar on the top of the screen, where is the time and notifications, what to do next ?
anyway i can talk and send msgs but only if someone sends / calls me first ,,,
now i have a new problem :cyclops:

[Q] pin incorrect after cache wipe

Posting for a friend here. Running the Verizon note 3 on what I assume is the most up to date stock software.
Basically he informed me that he wiped cache from recovery because his phone "was having issues" after he rebooted his home screen pin unlock is saying he entered the wrong pin. Is there any way short of a factory reset that will fix this. Thanks for your help
Questions and Help issues belong in Q&A, Help and Troubleshooting section
Thanks
Thread moved
FNSM
thale342 said:
Posting for a friend here. Running the Verizon note 3 on what I assume is the most up to date stock software.
Basically he informed me that he wiped cache from recovery because his phone "was having issues" after he rebooted his home screen pin unlock is saying he entered the wrong pin. Is there any way short of a factory reset that will fix this. Thanks for your help
Click to expand...
Click to collapse
We'd need a bit more info but here goes.
If he's pure stock they can try going into download mode and doing a hard reset. Turn off phone and follow these steps.
1) Press and hold the Volume Up + Home + Power buttons at the same time. For about 5 to 8 seconds, the phone will reload.
2) Release all buttons as soon as you see the Samsung Galaxy Note 3 logo.
3) In the Android system recovery mode, use the volume rocker to highlight wipe data/factory reset, and then press the Power button to select.
4) Select Yes — delete all user data
5) Next, select reboot system now.
He'll have to redo his apps and stuff all over again but he'll be into his phone.
If he is rooted and running a custom rom just reboot and hit safestrap recovery button on start up and reflash rom. You are assuming he on just stock software but we aren't 100% sure.
TheAfroSamurai said:
We'd need a bit more info but here goes.
If he's pure stock they can try going into download mode and doing a hard reset. Turn off phone and follow these steps.
1) Press and hold the Volume Up + Home + Power buttons at the same time. For about 5 to 8 seconds, the phone will reload.
2) Release all buttons as soon as you see the Samsung Galaxy Note 3 logo.
3) In the Android system recovery mode, use the volume rocker to highlight wipe data/factory reset, and then press the Power button to select.
4) Select Yes — delete all user data
5) Next, select reboot system now.
He'll have to redo his apps and stuff all over again but he'll be into his phone.
If he is rooted and running a custom rom just reboot and hit safestrap recovery button on start up and reflash rom. You are assuming he on just stock software but we aren't 100% sure.
Click to expand...
Click to collapse
I stated that he was running stock. He is trying to find a way to do this without wiping data as he has information he doesn't have backed up that he doesn't want to loose
Thanks
thale342 said:
I stated that he was running stock. He is trying to find a way to do this without wiping data as he has information he doesn't have backed up that he doesn't want to loose
Thanks
Click to expand...
Click to collapse
I don't know what else he can do other than hard resetting the phone. Did he save it to his sd card or internal storage? If it's on his sd card he's fine. If it's on his internal storage I don't know what else to do. I don't think there's any software for that as it's his phone but bypassing the pin lock any other way might be considered phone piracy and I doubt the xda governing bodies will let that be posted here even if something existed. There was some software for the s3 that let you put your imei number back on your phone if you lost it flashing roms but xda had to not let it be posted here as it could have been used to activate a stolen phone. I don't know what else to do to help. He may have to bite the bullet on this one unless someone else knows something I don't.
Sent from my SM-N900V using XDA Premium 4 mobile app

Restore S4 to stock and remove hidden data files?

I have a galaxy s4 9505.
I have rooted GOOGLE EDITION 4.4.4 by Danvdh, Kryten2k35 & Ktoonsez
I attempted various (failed) back up attempts that fill the the interal memory with hidden files
--> I want to restore my phone to the stock Samsung installation and remove EVERYTHING else. A complete factory reset. Then I'll decide where to take it from there, but right now my phone is full of unwanted data files and an android installation that doesn't work very well.
My questions:
How do i wipe everything including hidden files?
is there a guide that fits my problem?
are there things i need to be careful/worry about?
It's Easy !
It's Easy All What you get to do is :
Turn the phone off.
Press and hold VOLUME UP and Home (middle) button
Press Power until the phone vibrate
Wait until you see the Android logo then release all the buttons.
Select Wipe data/Factory reset with VOLUME DOWN, press Power (right hand-side)
Select YES -- delete all user data with VOLUME DOWN and then press Power
After format, press Power again to reboot phone. (select reboot system now)
Thx guys
I'm using Philz touch 6 clockwork mod bootloader so not the original boot loader. Don't i need to load a rom or something to return it to the samsung rom-version? I isn't that rom-data gone or is it hidden somewhere as a backup restore??
factory reset + load 2.½gb original image w. Odin 1.85
I finally did it. The two replies to my post here were as I expected WRONG. I did need a factory reset, but I also needed to find the original samsung image for northern european countries and load it with odin 1.85.

Categories

Resources