So this is my second going on my third Note 3. The first one had a faulty speaker right out of the box (very scratchy and low in volume). Bang my second one in and less than a week later... the phone is acting up. The bottom 1/4 of the screen doesn't work properly. For example: if you open a text message thread and try to tap the box to open the keyboard it wont work! I found my self tapping it repeatedly over and over again. Sometimes it will eventually open.
Problem 2: typing. If i hit space bar, it will double space, hit the letter b or v or both. Also if i am using any keys at the bottom it will either miss my input or hit 3 others.
Problem 3: Happens rarely. The phone goes beserk once you tap it. For example. I dailed 0 and all of a sudden #* 0 191 etc were hitting dozens of times. Apps opened closed at lightening speed.
One test I can do that works all the time is hold the Q button on the keyboard and slide my finger along the keyboard working my way down. It shouldn't hit any other keys and it should just slide.. but once i head south of the H button all the keys I slide my finger across start going bezerk...
anyway im going to return my note 3 in hopes for a better working one...
2JZ said:
So this is my second going on my third Note 3. The first one had a faulty speaker right out of the box (very scratchy and low in volume). Bang my second one in and less than a week later... the phone is acting up. The bottom 1/4 of the screen doesn't work properly. For example: if you open a text message thread and try to tap the box to open the keyboard it wont work! I found my self tapping it repeatedly over and over again. Sometimes it will eventually open.
Problem 2: typing. If i hit space bar, it will double space, hit the letter b or v or both. Also if i am using any keys at the bottom it will either miss my input or hit 3 others.
Problem 3: Happens rarely. The phone goes beserk once you tap it. For example. I dailed 0 and all of a sudden #* 0 191 etc were hitting dozens of times. Apps opened closed at lightening speed.
One test I can do that works all the time is hold the Q button on the keyboard and slide my finger along the keyboard working my way down. It shouldn't hit any other keys and it should just slide.. but once i head south of the H button all the keys I slide my finger across start going bezerk...
anyway im going to return my note 3 in hopes for a better working one...
Click to expand...
Click to collapse
Just bad luck buddy... Maybe the store you got from got a bad batch. Good luck this time....
Related
Hi,
I'm having trouble with my dual lately.
Seems like my screen alignment has gone crazy, i cant tap the start bar anymore, it thinks im tapping richt beneath it, also when i press anywhere in the right side of the screen, i always tap on the lower right softkey, even when pressing on the 'x' button (this is not on the left side, tough). Only when i hold my finger down for about 5 secs, the touchscreen finally notices and then the alignment is a bit more normal (cube opens because of shifting the pressurezone) but still it is off.
It's kinda weird but it acts like the touchscreen is a 'startbar' smaller than the actual screen, since the alignment in the bottom is ok, but at the top it isn't.
I tried re-aligning about 20 times, but it only helped me for a few taps, and i dont want to align it anytime i have to tap on start or x ;( (i also tried hard-resetting)
Anyone know a solution??
I dont really wanna miss my dual for 2 weeks sending it for repair
Thanks in advance!
had a similar issue with mine before. had no choice but to have it sent in as it was a hardware issue with mine.
I have only just noticed this weird error with the screen of my phone. I have read of similar problems but I haven't seen anything the same as mine. I have a feeling that it is something to do with the keyboard. Some buttons don't work properly and the start menu constantly flickers. If the start menu stops flickering for a minute then when I press the center button the start menu pops back up, same thing happens if i press space on the keyboard. This happens in both portrait and landscape so its not the same as the screen alignment problem. I have uploaded a (dodgy) video to youtube if it helps anyone: http://au.youtube.com/watch?v=fva2ZJL5egY
Thanks in advance.
I now have a feeling the problem is with my keyboard. The o, l and p keys dont work unless i mash them really hard for 5 minutes and the delete key doesn't work sometimes. This is making me think that the start button might also be acting up. Anyone have any ideas? If I can't get this fixed by the weekend then I'll probably get an iphone.
I've seen that a lot of people have unresponsive back buttons, but mine seems to be the opposite.
Several times now, with seemingly no easy way to reproduce it, I've been able to activate the back button without touching it. With the keyboard out, and without touching the screen or the back button on the keyboard, I'm able to tap the lower right hand corner of the case (I have a Seidio case on it) that protects the screen and it triggers the back button. It's to the point where if I can do it once, I can do it multiple times.
Not sure if any of that made sense, but I'm sure people who are experiencing similar problems have also seen it and might have an idea of what's up.
Possible answer for unresponsive back button on Epic
I need help with this possible answer to the unresponsive back button problem.
1. If I use my right index finger to tap and sometimes multi taps to get the back button to work.
2. But if I use my right thumb the back button works everytime. Only a light tap with my thumb is all that it takes.
Please try and post if this works for you.
lordcyrus said:
I've seen that a lot of people have unresponsive back buttons, but mine seems to be the opposite.
Several times now, with seemingly no easy way to reproduce it, I've been able to activate the back button without touching it. With the keyboard out, and without touching the screen or the back button on the keyboard, I'm able to tap the lower right hand corner of the case (I have a Seidio case on it) that protects the screen and it triggers the back button. It's to the point where if I can do it once, I can do it multiple times.
Not sure if any of that made sense, but I'm sure people who are experiencing similar problems have also seen it and might have an idea of what's up.
Click to expand...
Click to collapse
jstine671 said:
I need help with this possible answer to the unresponsive back button problem.
1. If I use my right index finger to tap and sometimes multi taps to get the back button to work.
2. But if I use my right thumb the back button works everytime. Only a light tap with my thumb is all that it takes.
Please try and post if this works for you.
Click to expand...
Click to collapse
That's... got nothing to do with my question. Again, my back button is perfectly responsive. If I click it, it works, end of story. The problem is that it seems to click itself or activate when I touch various parts of the screen portion of the phone without actually touching the back button.
Unfortunatly this is a known issue and one of the reasons I switched away from the Epic. I had 2 that were bad the first one having issues similar
Best of luck...
I got a used Atrix yesterday from my local secondhand store here in the Sunny UK
I have been using it stock with nothing done to it. and when I turn it on I can swipe to unlock but then when screen loads it will not allow me to swipe or touch, to do anything on the phone.
Its done it a number of times, also one time I had the market icon on the top right hand side of the first screen and the camera app second icon in from the top left second row down and when I pressed the market icon it started to load the market, then cocked up and i was told to force close it, and under the force close bit was the camera app running even when I had not touched it.
also voice control has started when i have only pressed once on the touch screen. I was told in the shop I took it back to that voice control starts with two quick taps on the home button. but I had only pressed it once.
I made a video of it going wrong and the checky bloke told me that it could be anyones phone i had video'ed and they could not allow that to be used to prove the fault.
its in for test, but I do not hold much hope for them as its not something that happens all the time.
I do like the phone but if they do not test it right ( ie long term ) they might say its fully working.
what I'm trying to find out is, where do i stand trying to send it back to motorola as its used.
i will film it again as when you turn screen off then on again it works and then i can pull up the imei number to prove its the same phone.
one last thing I did notice with a white background there seems to be a tiny dark patch on the screen about 5mm
Does the phone say "unlocked" when booting? Could be an issue with the PDS partition, search for the PDS fix and flash it if you're unlocked.
Voice control starts with 1 long tap of the search button, not two short taps. You may have been confused.
no it does not say unlocked. while booting, it just has the motorola dual core icon and then the t mobile logo
lilhyper said:
Voice control starts with 1 long tap of the search button, not two short taps. You may have been confused.
Click to expand...
Click to collapse
No i even did it in the shop when i took it back to be tested. two quick taps on the home button, but please remember there is a problem with the screen not working right
Is sensitivity adjustable? My phone is constantly calling people on my contact list, or texting them paragraphs of jibberish. And jumps around from screen to screen "on it's own".
When I take it out of the case,it's awake, and it's on any one of who knows what page. And my apps are moved around, like I held my finger on one of the apps on my home page and dragged it to another page (panel)
When I turn the phone on, or take it out of the case, almost always the big weather and time app is gone from my home page. I have to find it, and drag it back home.
Before I put my phone in my belt case, . . . because I'm having this problem . . .
1). I turn off all apps. (Hold the select button down a few seconds. Then swipe off all open apps.)
2). I make sure it's on the main desktop page, and put it to sleep. (Press OFF button for a second. Screen is black) So the page that should come up when I wake it up should be my home page. And if it's accidentally bumped or presses the awake button while in my case, (?) it should be on home page, not on message page, or phone page. Or trying to log me into Google!
But it's getting turned on, and apps selected, etc. while it's in the case. Sometimes it's actually turning off, then back on. I hear it chiming during the bootup.
The case was made for the phone. Fits perfectly. Leather. And there's no way I'm bumping the side of the case, hitting the on button.
When it does this, sometimes it's on my messaging/texting page, and somehow selects someone to text. And is either recording whatever it's "hearing", or it types long paragraphs of jiberish text.
Any ideas? TIA! Wayne
does it do it on it's own?
When left overnight untouched, or left on table for awhile?
As far as I know the only way to physically wake the phone up is either press side power button or center home button and maybe the case is causing the phone to wake and register commands. Another possibility is voice commands, are those on?
otherwise there is a program that causes all the trouble. Once you know whats causing the issue, the fix should be simple.
I think screen sensitivity can only be adjusted up, for glove use, but that makes me think you suspect case being at the root of this, so either try different case, or lock the screen with password or something more difficult to activate by accident.
My friend "butt call me" at least 3 times from his iphone, but I never had this issue with Note3 since I have to press one of the buttons and then properly swipe the screen, within few seconds, not easy to do accidently .
And judging from your post, do you have your screen lock set to nothing ? So it's easy to wake the phone and do unintended touches, even in a case.
Sent from my N9005
Thanks
RE: And judging from your post, do you have your screen lock set to nothing ?
So it's easy to wake the phone and do unintended touches, even in a case.
Thanks for the reply. As far as I know I don't have my screen locked to anything.
No idea actually.
What I did find is that the sensitivity feature was turned on. I turned that off.
Then I turned off the voice function.
Tried that. No better.
So I set a password. That works. BUT . . . now I can't find where I turned off the voice rec.
And I've really tried finding it. Now I can't use voice for texting. The mic icon is gone from
my text menu.