[Q] Wifi drop out - G2 Q&A, Help & Troubleshooting

Hi Guys,
Can anyone help here, as my ISP and LG are clueless at solving my particular problem, when I have my G2 connected to my router, it will drop out after around 30 mins, I'll power the router down then back off, and it'll work for another 30 mins. When I have a Nexus 5 and a HP laptop connected only to the router I suffer no drop out. Soon as I log the G2 on it drops out.
I'm on EE ISP, I can have upto 5 devices connected, so that's not the problem, I have being able to log the G2 onto my brothers network, and I suffered no drop out.
Can anyone help? I really don't want to send the phone back.
Thanks in advance

Make it static.

Related

WiFi connection drops, have to reboot - Virgin hotspot

My Nexus 7 had no problem with wifi connections since I bought in right after they were first released. Last week, I bought a Virgin Broadband Mobile Hotspot to use while doing some traveling. (In some areas, it works a lot better than I expected.) The problem is that fairly frequently, the connection drops and I can't reconnect. When reselecting the device (or any other network) in the list of available wifi networks, I get an error message that reads "failed to connect to network." My only recourse is to reboot. A fast reboot is good enough, but I've done plenty of those and complete reboots.
Then, I can reconnect. That new connection may last ten minutes or many hours. But at some point, the connection will drop and I'll have to reboot to get another one.
I figured this must be related to the Virgin hardware, but when I got home yesterday, I discovered that this happened again with my router. In the 5 months I've had the Nexus 7, I've never had a problem connecting to my home router. So I "forgot" my remembered wifi networks and reestablished them. There are only two, my home router and the Virgin device. Didn't help. Right now, I don't have the Virgin device turned on, so maybe this will temporarily solve the problem. I'm not sure, yet.
One thing that seemed to help was that when driving and using the Google Navigation app, this seemed to be less of an issue. It's even possible that we never dropped a connection while navigation was active. When nav is active, the device doesn't sleep. So there may be some relation there. But plenty of connections were dropped while nav was off and the device was awake. In fact, most drops occur when I'm stationary, i.e., not in a moving car or walking around.
Another piece of info — our other Nexus 7, which also came along on the trip, doesn't seem to have this problem, but it didn't get used that much, so it may be that it would be there, we just didn't have the opportunity to see it happen.
Anyone seen anything like this and/or have any ideas about what to do about it? Why would I need to reboot to renew a connection?
I had a similar issue,it would see connections not connect automaticly and when trying to manually connect it would disappear.I shut off the autoscan for networks off and it works much better.
Hope this helps
Sent from my SGH-I927 using xda app-developers app
Thanks. I'll play with that and see what happens.
The nexus 7 that I purchased for my wife last week is experiencing the similar issue. I can see many network in range but any connect I try to connect will return a message "failed to connect to network".
I found some submitted issues on the Android project thread, but none of them offered any solution.
http://code.google.com/p/android/is...c=ID Type Status Owner Summary Stars&id=40437
http://code.google.com/p/android/issues/detail?id=40065
I'll try this at some other places to make sure the problem persists and will probably return it.

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

[Q] Lg G2 causin internet droppings

Hello yall
So i got my new lg g2 on the 26 December, since then im experiencing every sort of problem with my home network connection, when ever i use my wifi on the phone it stays on for about 15-30mins and then router loses connection completely even the landline phone ring tune goes off and every other device that is using internet wether its wired or wireless ( ipad, laptop and ubuntu computer ) i came to the conclusion that it is my phone because i stayed yesterday with the wifi off on the phone but on in the other devices and no problem, internet was ok the whole day, and did the same test off on other gadgets and only my phone on and again router loses connection.
I have researched this issue and it seemed that the problem comes from the router people reported a new firmware on the D-link router was available and that solved the problem, but i have EE ADSL Bright Box router and it doesn't seem there is a new firmware to improve compatibility with LG G2.
I tried changing wifi channel, tried using intelligent wireless tried switching off firewall on router, tried changing lease time on DHCP duration, noise margin average is 5, no system log errors found, im frustrated tired and disappointed cuz now i questioning what was all the hype for this phone.
Please help me out its horrible to have to reconnect every single device in the house.
Bump up i really need help please anyone?

[Q] Intermittent WiFi disconnect

Have done some searching and have not found this exact issue. Sorry if its a repeat. Also please excuse typos. N7 keyboard and me don't always see eye to eye.
I own 2 32 GB N7s (well one is my gf's) . Both purchased refurbished at the same time on woot. Both upgraded to 4.4. Mine was very quickly unlocked and rooted. Mine has a custom recovery (forget which right now) and multirom. Only other ROM is ubuntu touch.
Mine will randomly disconnect from WiFi. The interval varies from less than a minute to more than 10 between disconnects. The stronger the signal the less it occurs, but it will occur right next to a router. It also seems to occurs (or is more noticeable) when doing things that require more bandwidth, such as streaming or loading heavy pages.
Most often it will reconnect on its own, but I can normally speed the reconnect by turning WiFi off and on or forcing the reconnect in settings. I have tried multiple routers, and other devices on the network (android phones, laptops,and the other N7) do not exhibit this behavior.
I did have to reeplace my USB jack. And I was inside the n7 one other time, it got dropped and would not boot. The battery had shifted and come partially unplugged. The issues started well before the port replacement, but the drop was to early in my ownership to tell if it was the cause. If it is I can only assume that it would be weak signal. Probably from removing the case and there being a poor connection to the antennas, but signal strength shows about the same as the other n7 when side by side.
There is a precourser to the drop as well. Data will stop before the WiFi indicator greys out. If you catch it and look at the notification area you can often see the send I dictator but no receive before the disconnect.
Anyone have any ideas? Are there any logs that may hold clues? It is annoying when streaming in house to have to reconnect multiple times during a show, and then often restart the stream and fi d your place only to have it happen again. Gaming suffers to. For email and browsing it is not a major issue,but I would still love to try to fix it.
Thanks!
Hi brad we are on the same boat . Wifi unstable but the other phone working good. Ive tried update to 4.4.3, and wifi connected very fast but the problem still there. But now i change my router to docsis 2.0 by cisco (rented from tv cable) and now its working great event sometime youtube still buffering. Before that i used tplink 941nd router.
I hope this wil help.
vs980

My S5 is having wifi issues

Hey guys, about 2 days ago i started having wifi issues on my S5 and i have no idea what caused it.
We recently have been having trouble with our wifi (it being slow, connection falling away) but it's been stable for the past week.
The thing is, we have a main wifi router and one that extends the range. On my phone they both seem to disconnect every 5-10 seconds saying "trying to fix the slow connection" (or something like this) it continues to verify the IP, connect, and disconnects again after 5-10 seconds.
I have been having no issues on my Ipad and laptop so i'm afraid my galaxy s5 wifi is messed up somehow.
Anyone have any tips on what to try?
Cheers.
Smart network switch is active?

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