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Hello,
I have a DHD and i am happy but after some use I notice that a "dot" appears on my photos. I checked the external lens, everything is clean and i dont have scratches. My DHD only have 6 months of use. What is the best solution, open it or contact the warranty?
The photo 4 have a yellow shadow, can anyone explain this?
The photos are here.
Thanks!
I really wouldn't open it m8. One you probably won't get everything back together and I'm pretty sure this would void your warranty
Sent from my HTC Desire HD using xda premium
onlytests said:
Hello,
I have a DHD and i am happy but after some use I notice that a "dot" appears on my photos. I checked the external lens, everything is clean and i dont have scratches. My DHD only have 6 months of use. What is the best solution, open it or contact the warranty?
The photo 4 have a yellow shadow, can anyone explain this?
The photos are here.
Thanks!
Click to expand...
Click to collapse
I don't know about the dot, but I have the same issue with the yellow hue in the middle of my pics. It seems to happen more indoors than out, but it's there.
i get a pink spot in low light conditions...
I contacted the support. The solution proposed by support is send the mobile phone for check the problem.
314 said:
i get a pink spot in low light conditions...
Click to expand...
Click to collapse
Same issue, and once you have seen it you will see it on pictures and videos from other people too.
You can see the spot on a gray background. So if you have like gray tiles or piece of paper it is your best bet to see it.
Now I noticed that you can bring down the spot to almost zero by reducing the contrast setting. Mine is always 1 notch down from standard which I already found having to much contrast to be natural.
Maybe you have dead pixels?
Sent from my HTC Desire HD using xda premium
thermskin said:
Maybe you have dead pixels?
Sent from my HTC Desire HD using xda premium
Click to expand...
Click to collapse
For dead pixel it's very strange, because the pixels are perfect dots.
I think it may actually be some sort of software issue...
I flashed a CM7 based rom a while ago and i don't seem to be able to get the pink spot to appear anymore (With LGcamera)... (There used to be a pink spot for me while using the sense camera)
I love everything about this phone except...pinky tint at the bottom 1/5 of the screen!
It's especially visible with white background. It seems that the bottom 1/5 part gets very warm when the phone is doing lots of stuff or charging battery and I think that's when the pink tint is really gettung, well pink.
I will probably exchange it once the supply gets better and my local att store gets stocks. Hopefully you guys are not experiencing this.
Sent from my SAMSUNG-SGH-I747 using xda premium
Yunosuke said:
I love everything about this phone except...pinky tint at the bottom 1/5 of the screen!
It's especially visible with white background. It seems that the bottom 1/5 part gets very warm when the phone is doing lots of stuff or charging battery and I think that's when the pink tint is really gettung, well pink.
I will probably exchange it once the supply gets better and my local att store gets stocks. Hopefully you guys are not experiencing this.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
what color did you get?
I have the white and have not noticed this.
Sent from my SAMSUNG-SGH-I747 using XDA
Yunosuke said:
I love everything about this phone except...pinky tint at the bottom 1/5 of the screen!
It's especially visible with white background. It seems that the bottom 1/5 part gets very warm when the phone is doing lots of stuff or charging battery and I think that's when the pink tint is really gettung, well pink.
I will probably exchange it once the supply gets better and my local att store gets stocks. Hopefully you guys are not experiencing this.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
How dark is the tint? Like how noticable is it?
Sent from my SAMSUNG-SGH-I747 using xda premium
werked said:
I have the white and have not noticed this.
Sent from my SAMSUNG-SGH-I747 using XDA
Click to expand...
Click to collapse
Same here.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
americasteam said:
Same here.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Thanks guys for the reply. I've got blue one. It's barely visible as my friends couldn't see it at all lol. I have really good eyes, or I have to say "trained eyes " that I do graphic arts stuff everyday. Color accuracy is critical for my job.
My S2 had blueish tint but it was uniform color temperature for the entire screen. I'm currently using app called Screen Adjuster to mitigate the issue but it doesn't solve the problem because of the uneven color temperature. I really think that the heat at the bottom part really changed the tint permanently.
I'm happy that you guys don't have such problem!
Yunosuke said:
Thanks guys for the reply. I've got blue one. It's barely visible as my friends couldn't see it at all lol. I have really good eyes, or I have to say "trained eyes " that I do graphic arts stuff everyday. Color accuracy is critical for my job.
My S2 had blueish tint but it was uniform color temperature for the entire screen. I'm currently using app called Screen Adjuster to mitigate the issue but it doesn't solve the problem because of the uneven color temperature. I really think that the heat at the bottom part really changed the tint permanently.
I'm happy that you guys don't have such problem!
Click to expand...
Click to collapse
Have you contacted samsung about it? I am curious on how they would address it.
Sent from my SAMSUNG-SGH-I747 using xda premium
I have some ink blob close to the middle of my screen that's visible at night in a dark room. It's very annoying and definitely swapping it out hopefully next week. I have a blue gs3.
Sent from my SAMSUNG-SGH-I747
uranis said:
I have some ink blob close to the middle of my screen that's visible at night in a dark room. It's very annoying and definitely swapping it out hopefully next week. I have a blue gs3.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
Mine has a couple of those too. From reading the international thread, it seems somewhat normal with amoled. There's a chance you will exchange it and get once that's worse....
Edit: I shouldn't say normal with amoled. My nexus s doesnt really have it. My nexus s is also almost completely black while the galaxy s3 isn't as dark of a black
Sent from my SAMSUNG-SGH-I747 using XDA
uranis said:
I have some ink blob close to the middle of my screen that's visible at night in a dark room. It's very annoying and definitely swapping it out hopefully next week. I have a blue gs3.
Sent from my SAMSUNG-SGH-I747
I must say it'll be really hard to find the AMOLED screen with no ink bolbs unfortunately.. I went through 3 S2 Syrockets and 1 Playstation Vita. All of them have those blobs or lines of ink that you can see in a dark room with black or gray background. It's really prevalent issue. Personally I gave up about the issue as its only visible in some limited conditions. Sorry but if you don't have any other problems then i dont want you to exchange it with even worse unit...
Click to expand...
Click to collapse
I have no tint or anything in that matter, I don't see any blobs like I did on my s2
Sent from my SGH-T999 using Tapatalk 2
cashyftw said:
I have no tint or anything in that matter, I don't see any blobs like I did on my s2
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Thanks! I'm really hoping that the odds are very rare!
Until my exchanged unit arrives, I'll just enjoy this beautifully built phone!
Oh man I thought samsung noticed this issue with the intl version.. is it possible to use the SG3 without a simcard? I mean can I access the applications / browser using wifi without having a simcard in? I am asking because I ordered one from AT&T and I will unlock it, I don't want to unlock it then send it back if it has issues..
Sher The Love said:
Mine has a couple of those too. From reading the international thread, it seems somewhat normal with amoled. There's a chance you will exchange it and get once that's worse....
Edit: I shouldn't say normal with amoled. My nexus s doesnt really have it. My nexus s is also almost completely black while the galaxy s3 isn't as dark of a black
Sent from my SAMSUNG-SGH-I747 using XDA
Click to expand...
Click to collapse
Yunosuke said:
uranis said:
I have some ink blob close to the middle of my screen that's visible at night in a dark room. It's very annoying and definitely swapping it out hopefully next week. I have a blue gs3.
Sent from my SAMSUNG-SGH-I747
I must say it'll be really hard to find the AMOLED screen with no ink bolbs unfortunately.. I went through 3 S2 Syrockets and 1 Playstation Vita. All of them have those blobs or lines of ink that you can see in a dark room with black or gray background. It's really prevalent issue. Personally I gave up about the issue as its only visible in some limited conditions. Sorry but if you don't have any other problems then i dont want you to exchange it with even worse unit...
Click to expand...
Click to collapse
I never noticed the issue on other amoled devices but you're right it would suck to give it in and get something worse.
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
If you want to see if your phone has these blobs, do the following
Go into a pitch black room
Set your phone brightness to auto
Open camera app
Turn off flash
take a picture of pure darkness
View the picture in the gallery, and tap it once open so all the bars and menus go away showing nothing but the image
Inspect the screen up close, you may have to wait 5 minutes for your eyes to adjust
If you don't see those blotches, your eyes suck, didn't let them adjust enough to the dark, or you just wasted your luck on a nice phone rather than a lottery ticket!
PMad said:
If you want to see if your phone has these blobs, do the following
Go into a pitch black room
Set your phone brightness to auto
Open camera app
Turn off flash
take a picture of pure darkness
View the picture in the gallery, and tap it once open so all the bars and menus go away showing nothing but the image
Inspect the screen up close, you may have to wait 5 minutes for your eyes to adjust
If you don't see those blotches, your eyes suck, didn't let them adjust enough to the dark, or you just wasted your luck on a nice phone rather than a lottery ticket!
Click to expand...
Click to collapse
I dont want to see them if I do this my ocd will b In overdrive....
Sent from my SAMSUNG-SGH-I747 using XDA
PMad said:
If you want to see if your phone has these blobs, do the following
Go into a pitch black room
Set your phone brightness to auto
Open camera app
Turn off flash
take a picture of pure darkness
View the picture in the gallery, and tap it once open so all the bars and menus go away showing nothing but the image
Inspect the screen up close, you may have to wait 5 minutes for your eyes to adjust
If you don't see those blotches, your eyes suck, didn't let them adjust enough to the dark, or you just wasted your luck on a nice phone rather than a lottery ticket!
Click to expand...
Click to collapse
How do you know that the blotches you see after this test are not just a camera flaw? Did you send the picture you took on the sg3 to another phone and view it again? If the bloches are there, its a camera flaw. If not, its a screen flaw.
Everysingle amoled screen that I have owned had purple tint. It is more or less common on samoled. Especially noticeable when the brightness turned to low.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
NA 521" said:
How do you know that the blotches you see after this test are not just a camera flaw? Did you send the picture you took on the sg3 to another phone and view it again? If the bloches are there, its a camera flaw. If not, its a screen flaw.
Click to expand...
Click to collapse
Because, i used pinch and zoom while the picture was open and pretty much saw nothing happen on the screen. I could tell from some slight changes in some lighter spots, but the blotches did not move. You can do the same.
PMad said:
Because, i used pinch and zoom while the picture was open and pretty much saw nothing happen on the screen. I could tell from some slight changes in some lighter spots, but the blotches did not move. You can do the same.
Click to expand...
Click to collapse
Ah, that will work, too! Thanks!
I've got a stupid pink tint at the very bottom of the screen and I've had 2 exchanges of the HTC One before exchanging for the GS4 and the network find it hard to believe I've had 3 faulty devices in a row and wont exchange it. Anyways I canceled my direct debit and told my bank not to allow anything from them until they sort it but It's just bloody annoying.
The Three Ones I went through all looked like this http://s16.postimg.org/rz4843lud/image.png and now my GS4 has a pink tint at the bottom, lol, I swear phones are getting worse.
Can't say whether it is h/w or s/w - I know mine doesn't seem to have it ... or it's not obvious enough if it has
But I would recommend not cancelling the DD as it will probably have consequences on your credit rating. Phone companies don't care about you cancelling it as they will get their £££
Does yours have ghosting? When I scroll up and down in menus I notice like the blue bars on the edges of them it changes to a darker colour, you can see it struggling to keep up, even see the old text through the blue bars.
Terrorantula said:
Does yours have ghosting? When I scroll up and down in menus I notice like the blue bars on the edges of them it changes to a darker colour, you can see it struggling to keep up, even see the old text through the blue bars.
Click to expand...
Click to collapse
It's commonly known as screen smearing, and we have a workaround for that
Sent from my GT-I9500 using Tapatalk 2
Terrorantula said:
I've got a stupid pink tint at the very bottom of the screen and I've had 2 exchanges of the HTC One before exchanging for the GS4 and the network find it hard to believe I've had 3 faulty devices in a row and wont exchange it. Anyways I canceled my direct debit and told my bank not to allow anything from them until they sort it but It's just bloody annoying.
The Three Ones I went through all looked like this http://s16.postimg.org/rz4843lud/image.png and now my GS4 has a pink tint at the bottom, lol, I swear phones are getting worse.
Click to expand...
Click to collapse
My GNex had the pink, and my S4 whilst not pink had a noticeable difference between the top and bottom of the screen. Darker at the top than the bottom.
Had it exchanged yesterday... new device is perfect, just waiting for Samsung to sort the laggy TouchWiz out.
Yeh they wont exchange mine saying I've had too many....... stop sending me faulty phones then.
Anyways wont pay them anything until they sort it.
Just noticed the purplish smearing on dark menus,
Also pinkish blue when popping in and out of the keyboard
Sent un Galaxia S Quatro LTE
I have the same thing, pink tint at the bottom when viewing under lighter backgrounds, it's pretty bad, gonna take it back to my carrier and try to get it exchanged.
Sent from my GT-I9505 using Tapatalk 2
bala_gamer said:
It's commonly known as screen smearing, and we have a workaround for that
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
Hello,
I also have this issue, what workaround is available for that? Can you please let us know?
TheRebel said:
Hello,
I also have this issue, what workaround is available for that? Can you please let us know?
Click to expand...
Click to collapse
there are many, check my signature for one among those
bala_gamer said:
there are many, check my signature for one among those
Click to expand...
Click to collapse
Thanks for the response sir. Yes, I've checked your fix methods, tried the first two, but none of them worked. I think I don't have any smearing issue, rather I've a pink tint at the bottom of my screen. So, the upper 3/4 part of the screen is bright, and lower 1/4 part is dark (pink/purple tint). It seems, its a hardware issue, tho i'm running dead pixels app (from play store), which says, it will take 30mins. It is still running, but I guess replacing phone seems to be the only option.
TheRebel said:
Thanks for the response sir. Yes, I've checked your fix methods, tried the first two, but none of them worked. I think I don't have any smearing issue, rather I've a pink tint at the bottom of my screen. So, the upper 3/4 part of the screen is bright, and lower 1/4 part is dark (pink/purple tint). It seems, its a hardware issue, tho i'm running dead pixels app (from play store), which says, it will take 30mins. It is still running, but I guess replacing phone seems to be the only option.
Click to expand...
Click to collapse
Yes , for the bottom pink part you have to replace the screen or the phone
bala_gamer said:
Yes , for the bottom pink part you have to replace the screen or the phone
Click to expand...
Click to collapse
Yeah, thanks for that. I even flashed latest Russian LP rom just to confirm it wasn't some software issue, but even on this ROM, I'm having pink tint at bottom which looks very bad. Anyway, will take my phone to repair center tomorrow, hope they see it clearly, and replace my phone
Yellowish tint screen on note 3.
I tried three note 3 all have yellowish tint in all black.what to do now should get white???
Im started to think this is normal to current all samy note 3 product..dont bother to change it..all is same..its their internal defect yet they still pass it through their quality..
Sent from my SM-N9005 using xda app-developers app
naimmkassim said:
Im started to think this is normal to current all samy note 3 product..dont bother to change it..all is same..its their internal defect yet they still pass it through their quality..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i paid n lost 900 us dollar for three sets n still nto satisfy now i should get white? i m sad
I just don't see it men, mine (N900) just look plain great.Whites:
Dynamic: bluish tint but not as notable as my old GSIII.
Standard: Still a little bluish but it is barely notable.
Professional: White but WHITE man it may be 200 Kelvin away from the 6500 standard.
Movie: well this one does indeed look yellowish to me but not even enough to note it in an everyday basis.
Read the displaymate review dudes best amoled screen ever with calibration almost near the Adobe sRGB standard.
Sent from my SM-N900 using xda app-developers app
*GalaxyDev* said:
I just don't see it men, mine (N900) just look plain great.Whites:
Dynamic: bluish tint but not as notable as my old GSIII.
Standard: Still a little bluish but it is barely notable.
Professional: White but WHITE man it may be 200 Kelvin away from the 6500 standard.
Movie: well this one does indeed look yellowish to me but not even enough to note it in an everyday basis.
Read the displaymate review dudes best amoled screen ever with calibration almost near the Adobe sRGB standard.
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
Mmm..does it possible that N900 version dont have this defect??
Sent from my SM-N9005 using xda app-developers app
naimmkassim said:
Mmm..does it possible that N900 version dont have this defect??
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
May b
That one of the only things that I hate about Samsung, because almost all their products are either manufactured in different places or use different internals for the same phone quality standards just seem to vary too much between each one.
Phone origin:
Korea, China, Vietnam.
Battery origin:
Vietnam, Korea.
Processor:
S800, Exynos.
Etc, etc, etc it's just too many variables for me hahaha
Sent from my SM-N900 using xda app-developers app
correct me if I'm wrong..
the yellow tint you can see on black background I only see in Samsung Apps like Messages, Settings and so on. If I'm in an non Samsung App I GOT TOTAL BLACK even when viewing it in total darkness...
so I don't think its a hardware defect more an software thing...
just to be sure i tested with an LCD/AMOLED screen tester app and when showing the black IT's ALL BLACK
I don't see any uneven tint in gray, white or any other color..... ONLY the yellow uneven tint on black background in settings, messaging...
I've had over 10 difference NOTE 3 in my hands trough work and the all had the same yellow tint
ohh one more thing this is ONLY REALLY VISIBLE IN POOR LIGHTNING OR DARK ENVIRONMENTS
dk_iceman said:
correct me if I'm wrong..
the yellow tint you can see on black background I only see in Samsung Apps like Messages, Settings and so on. If I'm in an non Samsung App I GOT TOTAL BLACK even when viewing it in total darkness...
so I don't think its a hardware defect more an software thing...
just to be sure i tested with an LCD/AMOLED screen tester app and when showing the black IT's ALL BLACK
I don't see any uneven tint in gray, white or any other color..... ONLY the yellow uneven tint on black background in settings, messaging...
I've had over 10 difference NOTE 3 in my hands trough work and the all had the same yellow tint
ohh one more thing this is ONLY REALLY VISIBLE IN POOR LIGHTNING OR DARK ENVIRONMENTS
Click to expand...
Click to collapse
I notice it in the play store and chrome too...
I used to have a Galaxy Nexus which suffered from a yellow tint problem. I got several replacement units but they were all the same. My carrier refused to acknowledge it as a fault until a few months later when I saw a friend's Galaxy Nexus without the issue. I took a photo of the two phones side-by-side and sent it to my carrier. They finally admitted the problem and sent me a Galaxy Note 2 as a replacement phone.
I think that there are sometimes manufacturing issues with amoled screens. In my case, there was clearly an entire batch of phones with the problem.
The best thing to do is to go to a retailer (not the same retailer where you bought yours) and ask them nicely to show you a Galaxy Note 3 so you can compare the quality of the screen. Take a digital camera with you and if the units are different, take a photo of them side-by-side. Sent the photo to the retailer you got your phone from, or to Samsung (assuming you haven't tripped the Knox flag and if you have you might be covered anyway if you're in the EU) and ask for a replacement from a different batch.
csccsc said:
Yellowish tint screen on note 3.
I tried three note 3 all have yellowish tint in all black.what to do now should get white???
Click to expand...
Click to collapse
Turn Off "Reading Mode"
Mine is perfectly white.
I have a sm n900w8, an? the acreen is perfect, black is always black, white is always white, where did you get your phone? this might be a software issue, some apps rendering those wrong colors, otherwise take your device to your retailer or carrier
Just Remove the phone from Power Saving Mode - The Yellow tint will go away
Who has screen bleed issues? Please put what kind of model. Thanks.
Sent from my Nexus 4 using Tapatalk
I had a minuscule amount on the original Nexus 7 but none from this new one (LTE model). I've only seen a few issues about screen bleed with the new Nexus
Minor towards the top that's not visible under normal use. Non-issue.
I have, at least imo, bad screen on the top right of the screen. Also have it on bottom left. Really visible against black even at lower brightness. Seriously considering to send this for warranty repair if it covers it. I have 32gb flo.
Btw, there are plenty of threads already about this, even in this section...
Sent from my Nexus 7 using xda app-developers app
dud3me said:
I have, at least imo, bad screen on the top right of the screen. Also have it on bottom left. Really visible against black even at lower brightness. Seriously considering to send this for warranty repair if it covers it. I have 32gb flo.
Btw, there are plenty of threads already about this, even in this section...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Same here: http://forum.xda-developers.com/showthread.php?t=2497473 :crying:
Can you take a picture of yours for us?
Katecca said:
Same here: http://forum.xda-developers.com/showthread.php?t=2497473 :crying:
Can you take a picture of yours for us?
Click to expand...
Click to collapse
Sure but seems about the same as yours, maybe a little worse. Really disappointing if this is considered acceptable for lcd displays. Almost makes me want to go back to super amoled...
dud3me said:
Sure but seems about the same as yours, maybe a little worse. Really disappointing if this is considered acceptable for lcd displays. Almost makes me want to go back to super amoled...
Click to expand...
Click to collapse
Thanks and I am waiting for your image report.
IMO, I may bring it to ASUS service center again near the end of the warranty. I also have the same thought with you, I can live with screen burn-in but not the light bleed.
Katecca said:
Thanks and I am waiting for your image report.
IMO, I may bring it to ASUS service center again near the end of the warranty. I also have the same thought with you, I can live with screen burn-in but not the light bleed.
Click to expand...
Click to collapse
Yeah, I can live with this too, but if possible, I could do without it I'll send it in the beginning of 2014 as I won't be able to use it for a while anyway.
I'll attach bunch of pics in various lighting. Most are in dark room (natural light) or completely dark. There's a few in well lit room too. Most are on 100% brightness, some in 50% as well. Unlike you, my screen seems to be fine on blue.
Oh and the quality sucks as I took them with an ancient samsung pocket cam and my s2. S2 seems to have better quality imo
Here's a dropbox link to a zip of all the pictures: LINK
I also added a few as attachments.
dud3me said:
Yeah, I can live with this too, but if possible, I could do without it I'll send it in the beginning of 2014 as I won't be able to use it for a while anyway.
I'll attach bunch of pics in various lighting. Most are in dark room (natural light) or completely dark. There's a few in well lit room too. Most are on 100% brightness, some in 50% as well. Unlike you, my screen seems to be fine on blue.
Oh and the quality sucks as I took them with an ancient samsung pocket cam and my s2. S2 seems to have better quality imo
Here's a dropbox link to a zip of all the pictures: LINK
I also added a few as attachments.
Click to expand...
Click to collapse
I download them from your dropbox and the light bleed in the top right side seems a bit serious. Most cases I googled usually are obvious in black background including yours. However, my case is obvious in any cases except in the dark black background lol
Here is another picture showing the old and new Nexus 7 in Google Now screen. You can see the left edge is brighter especially in the purple area...:crying:
This is a picture of a Nexus 7 (2013) 32GB model K008. The bleeding on the top (left side of the image attached) was visible during regular use and really bothered me, so I returned the device the same evening to the store. After some convincing they swapped it with a new one. That one also has bleeding, but very minor. Not visible during normal use. I'm glad I returned the first one!
_rld said:
This is a picture of a Nexus 7 (2013) 32GB model K008. The bleeding on the top (left side of the image attached) was visible during regular use and really bothered me, so I returned the device the same evening to the store. After some convincing they swapped it with a new one. That one also has bleeding, but very minor. Not visible during normal use. I'm glad I returned the first one!
Click to expand...
Click to collapse
Glad to hear you can return it. Here I am in Hong Kong and I can just bring my Nexus 7 (2013) to repair instead of replacing a new one....
Here is mine. I don't know whether my shooting settings are good or not but maybe someone can help
I have screen bleed on top screen Maybe the problem is that the screw? How to.
Has anyone tried to unscrew the screw?
Hmm I don't think it is related to the screw problem, as the LCD panel and backIit should be assembled as a whole already.
It s a glue problem...
On my previous nexus, after running a few games, screen became yellow.
Bleeding =bad glue job or bad quality.