Wonky push notifications on Wifi? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Ok, so here's my issue: At the office, my push notifications don't work. I can still manually check the apps. Once I step outside, however, I get a flood of missed notifications.
I do work in the corner of the office building where the wifi signal is weak, so that may be part of my problem. I never had this issue with the three other phones I've used while working there (Galaxy Nexus, Nexus 4, and iPhone 5) though.
Any ideas that might improve things?

Related

Strange phone issues with Samsung Galaxy S

Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.
I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.
thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.
Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.
lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?
Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik
ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)
Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.
lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
Click to expand...
Click to collapse
I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC
setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!

On Cyanogenmod 6 and Dropping Emails...

So here is an interesting one. I work from home and live in NYC and don't drop reception that often, well about a week ago I had to go to Colorado for work and at the office building I was in I kept walking in and out of reception, well later in the day (I had signal) and noticed that I wasn't getting emails on my cell but had still been receiving them in my Outlook Inbox on my work PC. I was there for three days and the behavior was consistent; I'd start work with reception and with emails in sync, then after some time I'd need to do a reboot to get my emails to come in.
Yesterday I needed to drive to NJ and work in a different office building where once again, my reception was off and on, well towards the end of the day I noticed the same consistent behavior of work emails (Exchange) would stop coming in and it needed a reboot to clear it up.
Baseband: 32.36.00.28H_4.06.00.12_7
Kernel: 2.6.34.5 [email protected] #1
Any thoughts?
Thanks!
X
use airplane mode to power cycle the cellular radio. it will sync if/when you have reception again.
That's kind of a poor work around though... It would make more sense if it just consistently worked. When I was on 2.2 (official ROM) I never had this issue, but with CM6 it's obviously happening fairly regularly and needing to babysit whether or not my mail is actually in sync certainly doesn't make sense. :/
Thanks for the post though, appreciate the though.
|mpulse said:
That's kind of a poor work around though... It would make more sense if it just consistently worked. When I was on 2.2 (official ROM) I never had this issue, but with CM6 it's obviously happening fairly regularly and needing to babysit whether or not my mail is actually in sync certainly doesn't make sense. :/
Thanks for the post though, appreciate the though.
Click to expand...
Click to collapse
What he suggested has zero to do with your email; it's overall connectivity. When you change areas you should go in and out of airplane mode to re-associate with the towers, it's just how it is. It usually happens itself, but sometimes you'll notice a large difference in tower availability and connections to those towers.

Call services, data/voice services blocked

I just got my G6 and started getting this notification saying voice services and data services are blocked (see screenshot). Not sure if it's from WiFi calling or something else, but data and phone seem to work fine. Anyone know what may be causing this?
Try a different wifi network. It could be a firewall issue.
Sent from my LG-H830 using Tapatalk
Reviving an older thread here....
I started getting these notifications a couple weeks ago on my AT&T H871, after about 10 months with the phone. They would sometimes pop up when I'm home where cell service is spotty. When I saw the notifications, I'd notice the "AT&T" label was not being shown and I had 1 bar of network, so I assume my phone had latched onto some non-AT&T tower at the time.
Those notifications were silent, so their biggest impact was just that the big triangle with exclamation mark would take a little attention. But then came Oreo, and they are no longer silent. Yesterday I was working in my yard and they were going off every few minutes.
I would be very happy if someone had some way to avoid this! I'm going to try disabling 2G to see if that makes any difference, but since these notifications can't be blocked, I am kind of stuck with them if I can't keep whatever is causing them from happening.
Edit: I just realized that the Oreo update must have changed my default notification sound away from "Silent", so by changing that back I can at least not hear the notifications.

Samsung S7 Edge. Trouble with wifi

Hello! Please, can you give me some advice! When I come home my phone can't be connected to my home Wi-Fi network, but earlier it was already connected to it. The problem is solved with the help of reset of my phone or by means of switching on/switching off Wi-Fi. What should I do? Thanks.
Ever since most recent update my wi-fi connection has gone to pot. Sitting at home at my desk, literally in front of my router, the phone will drop wi-fi. Same thing happens at work with the not-as-close wi-fi service in the hall outside my door, so it's not my home router.
Result is that battery is depleting more quickly since, if I understand things correctly, the phone searches for wi-fi connection more often throughout the day.
That's saying nothing of Notifications going off the grid. The worst is the elimination of text notification -- no matter what I, or a Verizon rep at a store, try the text notification will not sound, resulting in countless missed text messages -- but most of the other notification settings are blunted as well. No notifications for hours, then all of a sudden I'll get a burst of Bleacher Report, email, Facebook notifications (some, HOURS old; and obviously not a notification that I've received a text).
I have to hope there'll be an update to the update sooner than later.

Wi-Fi calling not working on LG G6

I'm on Rogers Canada and have their device.
Set up everything correctly by doing the setup and got an SMS notification that the wifi calling is active.
When I turn on wifi calling it says enabling for about 2 minutes and then it says enabled. However it doesn't actually work. I never get a wifi calling icon in status bar.
Called Rogers they said everything is good on their end.
Tired different wifi network and even a factory reset but no luck.
Any other suggestions?
Sent from my LG-H873 using Tapatalk
Have you tried to test wifi calling? What kind of statusbar icon are you looking for? Just wondering whether it's really not working, or you are just not seeing it because the indication is subtle.
I was all ready to say "I have AT&T and enough dead spots at my house that I can verify it works well." But now that I am looking, I am seeing some strange behavior I have never noticed before.
First of all some terms / definitions. On the AT&T variant (Rogers might be different) you will get a special icon next to the "AT&T" in the notification bar, which is a little handset with a wifi icon, when you have an active wifi call. When you have wifi calling turned on, the normal wifi meter changes only slightly to one with a little + on it.
I had wifi off and toggled it on in order to see those icons so I could properly describe them here. I just had the normal wifi icon. I made a call, and it did not indicate it was using wifi calling. But after I hung up I had the wifi+ icon and the next call did indicate wifi calling. I repeated this process several times with the same result, even waiting 5-10 minutes to see if it became enabled on its own after some time. Now, since I always normally see the wifi+ icon anytime I happen to notice it, and I rarely make calls but frequently toggle wifi, there must be something else that triggers it. Sending a text seems to do it as well as a call. And a longer wait might do it also.
So, now that I have done some more thorough experimentation, it seems that there might be a little bug there. Or it might just be related to the particular wifi network I'm on right now.
Just tested it on my home wifi for comparison, and wifi calling came on as expected within a couple seconds of enabling wifi, which would probably explain why I never noticed this happening before.
jdock said:
Have you tried to test wifi calling? What kind of statusbar icon are you looking for? Just wondering whether it's really not working, or you are just not seeing it because the indication is subtle.
I was all ready to say "I have AT&T and enough dead spots at my house that I can verify it works well." But now that I am looking, I am seeing some strange behavior I have never noticed before.
First of all some terms / definitions. On the AT&T variant (Rogers might be different) you will get a special icon next to the "AT&T" in the notification bar, which is a little handset with a wifi icon, when you have an active wifi call. When you have wifi calling turned on, the normal wifi meter changes only slightly to one with a little + on it.
I had wifi off and toggled it on in order to see those icons so I could properly describe them here. I just had the normal wifi icon. I made a call, and it did not indicate it was using wifi calling. But after I hung up I had the wifi+ icon and the next call did indicate wifi calling. I repeated this process several times with the same result, even waiting 5-10 minutes to see if it became enabled on its own after some time. Now, since I always normally see the wifi+ icon anytime I happen to notice it, and I rarely make calls but frequently toggle wifi, there must be something else that triggers it. Sending a text seems to do it as well as a call. And a longer wait might do it also.
So, now that I have done some more thorough experimentation, it seems that there might be a little bug there. Or it might just be related to the particular wifi network I'm on right now.
Just tested it on my home wifi for comparison, and wifi calling came on as expected within a couple seconds of enabling wifi, which would probably explain why I never noticed this happening before.
Click to expand...
Click to collapse
Thank you for your reply.
According to Rogers I am supposed to get that WiFi icon that tells me WiFi calling is enabled but I never do. Sounds like I should have similar experience as you do.
I have a ticket open with them and we will see what they reply with next.
Even though I don't have the icon I tried a few things to make sure if it is working or not. One is turning on Airplane mode and enabling WiFi. Go into settings and it says WiFi calling is being enabled. This always takes about 2 minutes to turn on however calling never actually works. It's like something is blocking the WiFi connection but I've tried 4 different WiFi networks. It seems like you get that WiFi calling enabled right away after connecting to WiFI.

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