Nexus 4 Screen Problem - Nexus 4 Q&A, Help & Troubleshooting

Hello I have this weird screen problem on my nexus 4 appears after screen is turned on from a standby state.
Screen goes dark with horizontal lines, but appears to be responsive. can be fixed by putting the phone (display) on standby and waking it back up.
If the display is left in this 'dark' state for a min or more a screen burn in-like image stays on screen but is gone after a reboot.
--attached photos--

nx4 said:
Hello I have this weird screen problem on my nexus 4 appears after screen is turned on from a standby state.
Screen goes dark with horizontal lines, but appears to be responsive. can be fixed by putting the phone (display) on standby and waking it back up.
If the display is left in this 'dark' state for a min or more a screen burn in-like image stays on screen but is gone after a reboot.
--attached photos--
Click to expand...
Click to collapse
Seems to be a hardware problem. What kernel are you using?

luiseteyo said:
Seems to be a hardware problem. What kernel are you using?
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Click to collapse
using 3.4.0 from cyanogenmod, problem also exists on Stock 4.2 and 4.3

nx4 said:
using 3.4.0 from cyanogenmod, problem also exists on Stock 4.2 and 4.3
Click to expand...
Click to collapse
Then you have the answer. It is a hardware problem.

luiseteyo said:
Then you have the answer. It is a hardware problem.
Click to expand...
Click to collapse
so sad, this a common problem of nexus 4?
I had this problem 3 days after I got the nexus 4 from google, I should have RMA'd it but the problem was very interment back then now its getting frequent.

nx4 said:
so sad, this a common problem of nexus 4?
I had this problem 3 days after I got the nexus 4 from google, I should have RMA'd it but the problem was very interment back then now its getting frequent.
Click to expand...
Click to collapse
Well, If I saw it I could tell u if happens to me too or not, to tell u if it is common... but I cannot see it properly

Related

[Q] Nexus 10 Screen unresponsive/powers off

I am having issues with my 32 GB tablet. Sometimes the screen stops responding to touch and I either have to leave an app or turn off the screen and back on again to get it back. Occasionally, when I lock the screen to get it unfrozen then it doesn't come back, and restarts.
Anyone else experience anything like this?
Same here. When the screen looses responsiveness I have to reboot.
Sent from my Nexus 10 using xda premium
Sounds like a software issue to me. A very large portion of people seem to be reporting this and I have had this happen to me as well in two instances. I'm sure it will get worked out sooner rather than later.
Same Here
Takes forever to power back on..
mine restarts quite fast... i would know since it keeps on crashing and restarting itself
ShadowVlican said:
mine restarts quite fast... i would know since it keeps on crashing and restarting itself
Click to expand...
Click to collapse
Same here. Happened twice today when my N10 was idle. Screen was frozen on lockscreen. I could turn the screen on and off but it would stay unresponsive.
Meh...
All these restarts, frozen screens, etc are starting to take a toll on my patience.
johno86 said:
Happened twice today when my phone was idle.
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Click to collapse
Did you really mean "phone"?
ContentsMayVary said:
Did you really mean "phone"?
Click to expand...
Click to collapse
Oh, I meant Nexus 10, hahahaha.
I get confused with my nexus devices... =\

Nexus 10 Rebooting

I have noticed that my nexus 10, which i received today, reboots itself whenver i put it in sleep mode. Also, when charging it turns itself off. These problems never occur during use, just when it is in sleep mode. Anyone else have this problem? Any solutions?
Gosfgiants said:
I have noticed that my nexus 10, which i received today, reboots itself whenver i put it in sleep mode. Also, when charging it turns itself off. These problems never occur during use, just when it is in sleep mode. Anyone else have this problem? Any solutions?
Click to expand...
Click to collapse
I've seen this once. I'd just put the tab down, lock screen active but display still on and bam! I was pretty shocked.
I'd be much more pissed off if it happened during use though!
Mine has locked up about 5 times since yesterday.....
Sent from my Nexus 10 using Tapatalk HD
This was happening on mine as well. It stopped after I updated the device, so I think it might be a software issue.
There's a long thread on this in the Q&A section. A lot of people are noticing it. Hopefully Google fixes it in a software update soon.
Sent from my Nexus 4 using xda premium
Mine has stopped rebooting, but it still turns itself off after a few minutes of being asleep. Any solutions? Or should I consider a return?
4.2 definitely needs an update. Freezing everywhere, gesture typing is sluggish, reboots and lock-ups.....was not expecting this :/
Honestly, I've not experienced any of this. I'm only playing a few games and browsing mostly though so maybe I'm not doing something that triggers it. One of the N7's I bought did that, and I returned it. If you reflash the stock image and clear data and it still does this I would suggest getting a return. I've had no real software problems with mine.
Man, you all have me really worried. My wife bought me a n10, and it's sitting in the closet because it's a christmas present. If it's having software issues, that's one thing....hardware issues are a whole other animal..I need to make sure the hardware isn't bad before I miss out on the return period.
tpayne1 said:
Man, you all have me really worried. My wife bought me a n10, and it's sitting in the closet because it's a christmas present. If it's having software issues, that's one thing....hardware issues are a whole other animal..I need to make sure the hardware isn't bad before I miss out on the return period.
Click to expand...
Click to collapse
I had similar issues with the first one I received. CONSTANT reboots, occasional freezes and shutdowns. Returned it for a new one, which I received today, and for what it is worth, I haven't noticed the same problems at all yet with the new unit. So, at least in my case, it does appear to have been a hardware issue...

Screen stays on, not turning off ???

Hi,
my screen is set to turn off in 30 seconds but is not happening. Stays on.
Noticed that some time ago but thought was one off but it isn't.
Any ideas???
If i turn the phone off and on, it works again but don't know for how long?
There's an option in the developer settings to keep screen on when charging. Is that ticked?
Sent from my Nexus 4 using Tapatalk 2
ackliph said:
There's an option in the developer settings to keep screen on when charging. Is that ticked?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Happens when not charging????
I have the same issue. Hopefully someone can help
Oh not just me.
Happens when not charging, it is random.
Had like 5 android phones and always end up asking for problems
Is there any android phone without problems?
Sent from my Nexus 4 using Tapatalk 2
5 android phones with problems, really...
I've had 4, not a single one. I think you're something to them.
calanizzle said:
5 android phones with problems, really...
I've had 4, not a single one. I think you're something to them.
Click to expand...
Click to collapse
Believe me there is always something
Own two devices atm :
nexus4 - this screen problem, rattle, camera became unresponsive more then once and there is something with the network signal (don't know yet what is it)
nexus 7 - the lag, that's not butter for sure.
Must be me.
I had this problem too. But for now it's back to the 30 seconds. No idea how it started and how it stopped. Pretty sure after I tried a reboot, that it still happened.

Am I just high?

My Nexus 4 does this thing where it dims the screen a few seconds before it goes to sleep.
I thought my Nexus 7 did the same thing, but lately it does not. Was I just imaging it?
Solutions Etcetera said:
My Nexus 4 does this thing where it dims the screen a few seconds before it goes to sleep.
I thought my Nexus 7 did the same thing, but lately it does not. Was I just imaging it?
Click to expand...
Click to collapse
n7 still does it, confirmed
maybe you're still high :silly:
Yes, you are high.

Touchscreen dead on wake, reboot fixes

Anyone got an issue where after some time (can be one week plus), you pick up your tab and the touchscreen is completely unresponsive on the lockscreen, can't even press powermenu? Reboot fixes. I had it on JSS1J and persists into JSS1Q. Hard to isolate as it may not happen for say a week of uptime, seems to be no pattern or consistent trigger
Sent from my Nexus 7 using Tapatalk 4
I been getting the same thing. Charging over night the tablet wakes but touch is unresponsive. I'm on Clean rom and Elementalx kernel. Yesterday morning after 8 hours on battery and unused it woke and touch was fine. This morning after 6 hours on charger, over night, it woke and touch is fine. Need more testing.
Note: yesterday afternoon I update Elementalx kernal to 1.3
Yeah elemental or stock it happens
Sent from my Nexus 7 using Tapatalk 4
A week or more? I can't get my nexus 7 to last more than a few hours without rebooting itself.
Sent from my Nexus 4 using xda app-developers app
I see this from time to time on mine. What sucks the most is when the damn alarm is going off and I can't do anything but hold the power down to reboot. Wife loves this "feature" in the early AM.
I have an unlocked bootloader but I'm running stock kernel (3.4.0-g6537a16) and stock JSS15Q. I do see random reboots as well, seems to be related to the screen going to sleep by itself but I can't reliably reproduce it.
Happens to me as well. Annoying.
I had this on stock locked so its nothing to do with bootloader or custom kernel/ROM.
Curious if a CM based ROM will affect this i.e. not stock JSS1Q based.
Is everybody facing this touchscreen issue? I am planning to get the new nexus 7 2nd Gen from canada. Is it something you can discover in the first week itself because the person who is bringing it will get the tab a week before her return.
If you're lucky it'll show up in that time period.
Others have gone 10 days.
Have them put off buying until the last second....
Same thing happening to me. The screen becomes unresponsive. Happens in the morning when the alarm is going off and have to reboot. I just updated to ElementalX 1.4 and hoping it'll fix it. I'm hoping Google comes out with an update soon because my screen sensitivity sucks sometimes. It's not registering my taps.
It doesn't lol it's either hardware or something in 4.3base
Sent from my C6603 using Tapatalk 4
My one, after 10 days, dead, the touch screen has no response at all
sent back to repair for over 1 week, still no news on when can return..
really bad feeling with this Nexus 7 (2013),
only Nexus 4/7/10 has no problem and still working well till now.
I faced this as well. But it solves itself.
Sent from my Nexus 7 using Tapatalk 4
I experienced the same issue here. However, I am not able to reboot as I am still running on stock and don't have the debug option enabled. Pushing the power bottun for some time only brings up a menu where i may chosse to shut down. As the touchscreen is not working, I cannot do anything. Unfortunately, my battery is almost completely charged. Any ideas how to reboot?
Coincidence: The touchscren went unresponsive after the alarm clock went off. Maybe there is a connection?
Here's hoping JSS15R fixes this (fat chance hah)
wintermute000 said:
Here's hoping JSS15R fixes this (fat chance hah)
Click to expand...
Click to collapse
I'm hoping too.
Sent from my Jedi Powered Samsung Galaxy Note II
Got this problem several time, i dont know when will google solve this problem abt multitouch & reboot. Just flash new update without root, lets see how device work with no root
Sent from my HTC One using Tapatalk 2
qlistenerp said:
I experienced the same issue here. However, I am not able to reboot as I am still running on stock and don't have the debug option enabled. Pushing the power bottun for some time only brings up a menu where i may chosse to shut down. As the touchscreen is not working, I cannot do anything. Unfortunately, my battery is almost completely charged. Any ideas how to reboot?
Click to expand...
Click to collapse
Hold down the power button until it reboots.
I had this issue exactly once since I got mine, and it's been fine since. I suspect it's a hardware or driver issue.
Androidnow said:
Is everybody facing this touchscreen issue? I am planning to get the new nexus 7 2nd Gen from canada. Is it something you can discover in the first week itself because the person who is bringing it will get the tab a week before her return.
Click to expand...
Click to collapse
I was looking to upgrade my OG N7 tablet to the current, but it sounds like the 2013 version has some frustrating bugs huh?...
Sent from my Nexus 7 using XDA Premium 4 mobile app
Using stock rooted and never had these issues.
Do you guys think there may be an app causing this?
Sent from my Nexus 7 using xda app-developers app

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