[Q] Nexus 10 Screen unresponsive/powers off - Nexus 10 Q&A, Help & Troubleshooting

I am having issues with my 32 GB tablet. Sometimes the screen stops responding to touch and I either have to leave an app or turn off the screen and back on again to get it back. Occasionally, when I lock the screen to get it unfrozen then it doesn't come back, and restarts.
Anyone else experience anything like this?

Same here. When the screen looses responsiveness I have to reboot.
Sent from my Nexus 10 using xda premium

Sounds like a software issue to me. A very large portion of people seem to be reporting this and I have had this happen to me as well in two instances. I'm sure it will get worked out sooner rather than later.

Same Here
Takes forever to power back on..

mine restarts quite fast... i would know since it keeps on crashing and restarting itself

ShadowVlican said:
mine restarts quite fast... i would know since it keeps on crashing and restarting itself
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Same here. Happened twice today when my N10 was idle. Screen was frozen on lockscreen. I could turn the screen on and off but it would stay unresponsive.
Meh...
All these restarts, frozen screens, etc are starting to take a toll on my patience.

johno86 said:
Happened twice today when my phone was idle.
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Did you really mean "phone"?

ContentsMayVary said:
Did you really mean "phone"?
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Click to collapse
Oh, I meant Nexus 10, hahahaha.
I get confused with my nexus devices... =\

Related

slow

Hello
Does anyone have any idea why the device takes 4 seconds to come on ??????
the artix rooted
Mine takes less than a second. There have been a few times when it took a little longer, but that's pretty rare.
I'm rooted, but I stuck with Blur.
gamliel said:
Hello
Does anyone have any idea why the device takes 4 seconds to come on ??????
the artix rooted
Click to expand...
Click to collapse
Are you underclocking? I have SetCPU set to lower mhz's when the screen is off, which I noticed did cause it to take longer to come on, once the profile was set.
underclockink ??? what is this ???
gamliel said:
underclockink ??? what is this ???
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Click to collapse
Its when you set it so the CPU can't go above a certain mhz to save power. Opposite of that is over clocking which makes the CPU go faster.
Sent from my MB860 using Tapatalk
Wow mine easily takes 15 to boot
Completely stock
If you installed live wallpapers from market don't use them, I had same problems with some, sometimes took some time to wake up. However the stock ones are fine.
Sent from my MB860 using XDA App
Techcruncher said:
Wow mine easily takes 15 to boot
Completely stock
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Click to collapse
I think what he means is when the phone is already on, to wake the screen.
You right.
I try all the think that the guys said .....
but it is not help to me.
it take sometime. More then 4 second.
why????????
The device is clean. Only Rooted no apps and no wallpaper
I've been having issues with this too. I definetly hope this gets resolved at some point. My captivate was on as soon as I hit the button.

Anyone noticing random freezes?

Alright I got my grey 16gb yesterday and played with it all night. One thing I noticed was how sometimes the screen would freeze and become unresponsive at certain places. Like when I was trying to setup my settings, it just froze. I could press the home button and it will work, but continue to be unresponsive on the home screen. It happened about 5 times last night. Anyone else noticing something similar? Thanks.
Sent from my Rooted, OCed, Hinged out T-Mobile G2.
I haven't noticed that yet, but I am on my second tan because of light bleeding.
Edit: I did have a soft reboot randomly. Hopefully Samsung will push an update to fix some of these issues (like slow browser typing).
Sent from my GT-P7510 using Tapatalk
Is it possible an app could have caused freezing like that? After restoring it, i had my gf use it all day while i was at work and she said no freezing or lag what so ever.
ericc191 said:
Is it possible an app could have caused freezing like that? After restoring it, i had my gf use it all day while i was at work and she said no freezing or lag what so ever.
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Click to collapse
Yep, stuff like that happens sometimes. I wouldn't think anything of it, unless it happens it all the time.
Sent from my GT-P7510 using Tapatalk

Great its frozen

Running fine for a day, then suddenly when i looked at the screen it was at the "Asus" screen (with the logo and spinny thing below) - i touched the screen and it froze.
And now its frozen.
And I had just charged it...grrr - do i really have to wait 12 hours or however much it takes before the battery is depleted.
I wonder if there is a way to reset it.
Kermode said:
Running fine for a day, then suddenly when i looked at the screen it was at the "Asus" screen (with the logo and spinny thing below) - i touched the screen and it froze.
And now its frozen.
And I had just charged it...grrr - do i really have to wait 12 hours or however much it takes before the battery is depleted.
I wonder if there is a way to reset it.
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Click to collapse
Hold the power button down.
Sent from my Galaxy Nexus using XDA App
Happened to several guys.
Did you try to press and hold power for ten or more seconds? It should power off and you should be able to power it on again.
this is happened to me 3 times so far.
Hold the power button to power off and reboot.
For mine after it boots it'll run ok for a minute or so, then run horribly slow until the launcher crashes. after the launcher starts back up it'd be ok.
Did you hard reset before the OTA? Where you stock, stock rooted, cwm flashed? Just trying to get more info.
fone_fanatic said:
this is happened to me 3 times so far.
Hold the power button to power off and reboot.
For mine after it boots it'll run ok for a minute or so, then run horribly slow until the launcher crashes. after the launcher starts back up it'd be ok.
Did you hard reset before the OTA? Where you stock, stock rooted, cwm flashed? Just trying to get more info.
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Click to collapse
We are having way too many threads for the same issue...
Mine still experiences the problem after a factory reset.
As everyone mentioned, holding down the power button fix it temporarily.
Someone else reported that you can avoid the random reboot problem by disabling deep sleep using no sleep widget, although it's a crude walkaround.
Sent from my HTC Sensation 4G using XDA App
Just an idea but what if you use something like SetCPU and up the lower frequency. Had this issue on a kanged ICS rom for my phone. It wasn't the deep sleep that was the problem but the lowest frequency was too low to re-initialize the apps that were cached once you woke it up.
I did a full complete wipe and updated from .13 to ICS and am not going to jinx myself by saying what I am implying. If you know what I mean.
Interesting, and I do agree that there are too many threads, since I am trying to get some idea of how common this is. I think I was the original poster on this, but in any case in my particular situation I tried holding the power button down, resetting it through the reset hole, and holding the power button in while pressing the volume button down (this did give me the option of reformatting which I tried) but in every case it simply flashed the eedpad screen. The battery finally appears to have died and I'm trying to recharge it now, but so far it is now completely dead. All of this happened after it went into deep sleep. This tablet is 100% original, never been rooted or tampered with in any way so, unless this is a coincidence or a combo of ICS and one of the apps I have in it, I expect this to become a very common occurence. Anyway, I'll let it charge for a bit and see what happens. I already have an RMA (the service person didn't seem too surprised and didn't really try much trouble shooting - when I asked if he had heard of this before he kind of said I wasn't the first) so I'm sending it back to Asus on Monday so that when I get it back I can sell it, but I'm just wondering what percentage of people are having this problem. Heck, if it's even just 5% Asus is going to have a major expense on its hand.
I had the dreaded Asus logo freeze twice now, since the ics update. Both times when I wasn't using the tablet.
Sent from my Galaxy Nexus using Tapatalk
Mine has frozen 2x already since the ics update. I performed a factory reset before and after the update.
Screen just goes black/blank and would have to hold the power button for 10secs.
Sent from my Transformer TF101 using Tapatalk
Hey thanks, I thought I had pressed power down for long enough - but apparently not.
I was on normal HC and just accepted the update when it prompted me for it.
But if a lot of people are seeing this i guess Asus made a little blunder in this version.
I just came in after leaving my Transformer asleep for about three to four hours, and found the asus logo flashing on for a few seconds and then off, repeating over and over. Had to do a reset with power and vol down to get it to reboot. Seems OK for now except it really drained the battery.
I guess there will be a few ICS bugs to work out.
jparity said:
We are having way too many threads for the same issue...
Mine still experiences the problem after a factory reset.
As everyone mentioned, holding down the power button fix it temporarily.
Someone else reported that you can avoid the random reboot problem by disabling deep sleep using no sleep widget, although it's a crude walkaround.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
About the "No Sleep" widget, that was me. Well, this seems to be a widespread issue. Asus should take the update back and stop offering OTA...this is a pretty big issue.
Sent from my GT-I9100 using XDA App
msaraiva said:
About the "No Sleep" widget, that was me. Well, this seems to be a widespread issue. Asus should take the update back and stop offering OTA...this is a pretty big issue.
Sent from my GT-I9100 using XDA App
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Well asus is good about providing prompt follow up updates so I wouldn't be surprised if we start getting bugfix updates in the coming weeks.
Yea seems like the TF only goes crazy when it's in sleep/not being used.
Mine is not rooted so I don't really want to go through the trouble changing processor frequency.
Where is the reset hole btw?...
Sent from my HTC Sensation 4G using XDA App
It's next to the hdmi port.
jparity said:
Yea seems like the TF only goes crazy when it's in sleep/not being used.
Mine is not rooted so I don't really want to go through the trouble changing processor frequency.
Where is the reset hole btw?...
Sent from my HTC Sensation 4G using XDA App
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r_nt said:
It's next to the hdmi port.
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Isn't that the mic? I don't believe that's a reset button. I could be wrong though
Sent from my Transformer TF101 using xda premium
eminembdg said:
Isn't that the mic? I don't believe that's a reset button. I could be wrong though
Sent from my Transformer TF101 using xda premium
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There isn't holding the power button for 15 seconds resets it.
Sent from my Transformer TF101 using Tapatalk
r_nt said:
It's next to the hdmi port.
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I thought it's the mic too... Does your voice record still work after you "reset" your TF?...
Edit: Saw the dreaded Asus loading screen again when I came back from dinner... 3rd time today... It's getting on my nerves a bit now. Such a pity that the TF is perfect besides this issue... I don't care if it reboots every hour or so, as long as it doesn't hang and depletes the battery.
Just to clarify, and so others don't break their microphone,THERE IS NO RESET HOLE! if your device is frozen, hold the power button to reset.
Are we certain its the deep sleep causing this?
Didn't happen to me this morning. I stopped using it around midnight and woke up fine the next day.
fone_fanatic said:
Just to clarify, and so others don't break their microphone,THERE IS NO RESET HOLE! if your device is frozen, hold the power button to reset.
Are we certain its the deep sleep causing this?
Didn't happen to me this morning. I stopped using it around midnight and woke up fine the next day.
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How do you it didn't happen? It doesn't get stuck at the ASUS logo for me, it simply reboots. Try leaving something open, like a browser window, turn off the screen and come back sometime later. If it's back to the homescreen and there are no recent apps, then it rebooted.
I don't know if it is the deep sleep that is causing it. All i know is that the bug is only triggered while sleeping. Every logcat i get stops at an AlarmManager event, before the reboot.
Sent from my Transformer TF101 using XDA Premium HD app

Screen stays on, not turning off ???

Hi,
my screen is set to turn off in 30 seconds but is not happening. Stays on.
Noticed that some time ago but thought was one off but it isn't.
Any ideas???
If i turn the phone off and on, it works again but don't know for how long?
There's an option in the developer settings to keep screen on when charging. Is that ticked?
Sent from my Nexus 4 using Tapatalk 2
ackliph said:
There's an option in the developer settings to keep screen on when charging. Is that ticked?
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Happens when not charging????
I have the same issue. Hopefully someone can help
Oh not just me.
Happens when not charging, it is random.
Had like 5 android phones and always end up asking for problems
Is there any android phone without problems?
Sent from my Nexus 4 using Tapatalk 2
5 android phones with problems, really...
I've had 4, not a single one. I think you're something to them.
calanizzle said:
5 android phones with problems, really...
I've had 4, not a single one. I think you're something to them.
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Click to collapse
Believe me there is always something
Own two devices atm :
nexus4 - this screen problem, rattle, camera became unresponsive more then once and there is something with the network signal (don't know yet what is it)
nexus 7 - the lag, that's not butter for sure.
Must be me.
I had this problem too. But for now it's back to the 30 seconds. No idea how it started and how it stopped. Pretty sure after I tried a reboot, that it still happened.

Stuck at 100%

So I'm on my 3rd replacement here. Long story and too many issues later WiFi issues, light bleed etc. I'm noticing an odd issue where the battery display gauge is stuck at 100%. I'm not sure if this has been discussed before so thought I'd share. I didn't root just yet but did update to 4.3.
Do you guys think I should just let it run dry or ?
ikenvape said:
So I'm on my 3rd replacement here. Long story and too many issues later WiFi issues, light bleed etc. I'm noticing an odd issue where the battery display gauge is stuck at 100%. I'm not sure if this has been discussed before so thought I'd share. I didn't root just yet but did update to 4.3.
Do you guys think I should just let it run dry or ?
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Click to collapse
I had a similar issue. Reboot, use consistently or run an intensive game for a few minutes, check your %. Then, do again or let it sleep for awhile. If it drains at all but then sticks after sleeping/gaming/Netflix or something, then its your motherboard, call Samsung and tell them to replace the PBA (Phone Board Assembly)
dibblebill said:
I had a similar issue. Reboot, use consistently or run an intensive game for a few minutes, check your %. Then, do again or let it sleep for awhile. If it drains at all but then sticks after sleeping/gaming/Netflix or something, then its your motherboard, call Samsung and tell them to replace the PBA (Phone Board Assembly)
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Click to collapse
thanks allot buddy. It cleared up after running a game as you suggested. Much appreciated. Love what your doing with OmniTempest
ikenvape said:
thanks allot buddy. It cleared up after running a game as you suggested. Much appreciated. Love what your doing with OmniTempest
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If it gets "stuck" like that again, call Samsung. Another common symptom is the Nexus 10 taking 5 to 10 seconds to wake
Sent from my Nexus 10
dibblebill said:
If it gets "stuck" like that again, call Samsung. Another common symptom is the Nexus 10 taking 5 to 10 seconds to wake
Sent from my Nexus 10
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You know, I never considered contacting Samsung about any of the problems. The problem is adjusted, thanks again. Now I just need to get a 5gz capable router so I can at least stream :laugh:

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