Database Users

[Q] Problem With An App After Updating

I bought my Nexus 7 (16GB) just a week ago. It's been working fine up until today. I have installed a couple of apps so far. Today I heard about a new app I wanted to search for so I clicked on the shopping bag icon to go to Google Play. A message popped up asking if it was ok to do an update so I clicked on "install now". It took just a couple minutes then the nexus shut off and restarted itself.
I returned to Google Play and after searching for the particular app (without success) I returned to the main screen and tapped on the one game I had installed - and am now addicted to - Flow Free. I got a pop up message that said, "Unfortunately, Flow Free has stopped" and it gives me the option to click on "report" or "ok". It had been working perfectly every day for the last week so I couldn't imagine why it wasn't working now.
The first couple of tries to open it I clicked on "ok" thinking that it might just be slow to respond but the app never opened. I tried turning off the nexus, waiting a few minutes then turning it back on hoping that a re-boot would fix the issue. It didn't. I still got the same message. I tried uninstalling the app then re-installing it. Same issue. I tried uninstalling it, turning off the nexus then turning it back on and re-installing. Same issue.
Since "report" was one of the options I clicked on that and sent a report. But I have no idea how that works. Does someone actually read these and respond or does it just go on a list of complaints people have that go ignored?
All the other apps I had previously installed still worked ok. I installed a couple more just to make sure they work and they do.
So my questions are: Was it the update that caused this particular app to stop working or was that just a coincidence? Is there anything else I can do to get this app to work again?

"unlock s-health" notification

Hi,
I have a s5 with stock samsung root (anj1) and root. Yesterday i set up s-health but now, from time to time or at least every time i reboot the phone, i get the notification "unlock s-health". Anyone knows what this is or how to fix it?
It's annoying because the phone just starts buzzing with the notification out of no where. The notification goes away right after it shows on the status bar and i can open the app with no problems and have updated it to the latest version.
Thanks!

I'm experiencing the same issue after updating the app yesterday.

Do you have root also? I updated the app yesterday also. It probably due to root

Same here.. and I am rooted.
I ended up removing my Samsung account once and for all and simply restored my older S Health titanium backup and got at least some of my old data back..

griffin_1 said:
Hi,
I have a s5 with stock samsung root (anj1) and root. Yesterday i set up s-health but now, from time to time or at least every time i reboot the phone, i get the notification "unlock s-health". Anyone knows what this is or how to fix it?
It's annoying because the phone just starts buzzing with the notification out of no where. The notification goes away right after it shows on the status bar and i can open the app with no problems and have updated it to the latest version.
Thanks!
Click to expand...
Click to collapse
I had the same problems I had advanced task killer and had to uncheck s health
In advanced task killer app

It actually hasn't been bothering me ever since i posted this, but then again i haven't turned off/on the phone. But s-health still works and doesn't give that warning besides after boot (at least for now)

Have you set a password for s-healt and you have pedometer data in lockscreen? I'm rooted and I use s-healt
If set a password I can't see the pedometer data in lockscreen and I see that notification, after removing password no more notitification.

I didn't set password for s-health, only an unlock pattern for the lockscreen but i used to have that before. I do have shealth on the lock screen and the homescreen widget and they keep counting the steps.
I didn't use to have this notification after booting up before with root, only now with the update

I get it constantly on my note 4

My Note 4 (T-Mobile SM910T) just updated S-Health and I am now seeing this notification as well.
Just tossing it out there for others so we can track this and find a solution (if it is a problem). S-Health still seems to function fine and I am using the pedometer lock screen widget.

I have a note 4. Rooted with stock samsung rom. Using the widget on the home screen and getting these constantly since the last update. Doing my head in as the notifications keep popping up on my gear s all the time.

maybe a fix?
Been noticing this on my rooted i9500 loaded with Note 4 beta 1 rom. I do not need to restart my phone for the notification to appear but i haven't seen the notification ever since i disabled Weather and Pedometer from the Lock screen. Hope this helps.

I'm getting the same notification. It's at random and its pissing me off.
Rooted stock rom on sgn4
Tapped via TapaCrap on my SGN4

Me too, sprint s5, rooted. I probably get it 30 times a day, Samsung needs to fix it, because it didn't happen until s-health did an auto update. Really annoying

Me too , rooted my note4 , updated my shealth and the notification is all the time , aftre the boot and also all the time when my phone on the table at work.

Just updated my s5 to 5.0, so far no annoying notification. Could be an incompatibility issue with older versions on Android.

I still get it most of the time when i reboot(there were a few times i didnt). If you clear it from the notifications and open s health once, it shouldnt bother you anymore. Still, samsung should fix this or maybe they want because it seems to be hapening in rooted phones

Just adding to the list of affected devices
Rooted TMOUS Note Edge
Same problem
Edit: just asked my buddy who also has a note edge, but is not rooted and he does not have this issue

I was having the same issue, I installed "global s heath" module using Xposed Installer and I'm no longer getting the pop up. I've even rebooted several times just to make sure. Hope this helps!
Sent from my SM-N910V using XDA Free mobile app

Thrill3d said:
I was having the same issue, I installed "global s heath" module using Xposed Installer and I'm no longer getting the pop up. I've even rebooted several times just to make sure. Hope this helps!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
I had this issue only with xposed modules installed.
All of you have Xposed?

S Voice - Galaxy S7 edge Issue?

Recently, I factory reset my device and continued to update and install all my apps again. After countless hours of setup, I go into setup S Voice (setting up Wake Up command and what not), then I restarted.
Now, when I go to ask S Voice a question, be it "tell me a joke" or "what time is it?" I usually get the response "Please try again" or "I am unable to assist you, please restart the application" after waiting for about 30 seconds or sometimes the app just shows the loading circle and doesn't respond with anything, going back to the mic button again. Nothing further is reported just that. I must say on my previous device the Galaxy S6, Svoice worked fine! I could ask it these questions without a hiccup, but now these problems arise.
I have cleared the app's data and cache as well as uninstalling all updates to the app and reinstalling all updates (as I thought maybe the update download got corrupted) and yet the problem persists. I restarted the device too, still a no go. One thing I must mention though, commands such as "open Gallery" work fine and open instantly.
Please help!

xKyroGenesis said:
Recently, I factory reset my device and continued to update and install all my apps again. After countless hours of setup, I go into setup S Voice (setting up Wake Up command and what not), then I restarted.
Now, when I go to ask S Voice a question, be it "tell me a joke" or "what time is it?" I usually get the response "Please try again" or "I am unable to assist you, please restart the application" after waiting for about 30 seconds or sometimes the app just shows the loading circle and doesn't respond with anything, going back to the mic button again. Nothing further is reported just that. I must say on my previous device the Galaxy S6, Svoice worked fine! I could ask it these questions without a hiccup, but now these problems arise.
I have cleared the app's data and cache as well as uninstalling all updates to the app and reinstalling all updates (as I thought maybe the update download got corrupted) and yet the problem persists. I restarted the device too, still a no go. One thing I must mention though, commands such as "open Gallery" work fine and open instantly.
Please help!
Click to expand...
Click to collapse
Did you solve this? I have the exact same problem. I did a factory reset as well. Ugh!

Help.... Pokemon Go bricked my phone.

I'm going to Copy and Paste a conversation between a girl who tried to help me and all the stuff I've done so far... any help would be great. Issues started upon download of Pokemon go....
Hi Aubry
This would also be faster to chat this way
Yeah, thanks for the help, btw
No problem
I like to help when I can
So, if you already have that message after the card is removed, it's possible you have malware
It's also possible that will the latest android update, something unexpected happened with your phone
Tech support is 99% troubleshooting
lol, yeah, I know
I'm just not as tech savvy yet, I wanna be..
If the memory card is out and you still get that message, I'm leaning toward the latest update acting up
That would make sense...
I had an update forced on me 2 nights ago, I think. Happened without my consent
So that's why I think it may be likely
Is the battery still out?
No, it won't turn on at all without a battery in
Even connected to power
That's a little odd. That might happen if you have a hardware problem but irrelevant to the current issue
Let's try this..... can you get it to turn off, perhaps by taking out battery? Wait a minute (or a few if you want to be safer) and then immediately upon Power up, go into safe mode by hitting home + volume up + power at the same time, holding for maybe 10 seconds
That may throw it out of the loop and into actually recovering itself
I got into safe mode previously by holding power + down
Should I do that or what you said?
There are several modes
lol, k
The combinations are android specific overrides
They're used for different purposes
We want to break the cycle, get out of a loop and begin to recover
You could alternatively do a factory reset, but you lose EVERYTHING that way, so I prefer to exhaust all possible options before recommending that
The main idea is that you have a soft brick, which is recoverable
I already did a factory reset earlier today
That didn't cause any change?
So anyway, now I'm Android System Recovery
It still was having the same issues yeah.. nt as bad at first, but once I put in the mem card, and it started installing my apps and stuff...
Same old BS
Hmmmm
If it's installing apps from the memory card that can be malware
I don't think it was, cause when I did the reset, I took the memory card out to protect my data.
My pictures and stuff
And it stayed out for a while.
Right but malware is code. So if the card itself contains the code, it will continue to install even if it stays out a while
If I'm understanding correctly
It gave me a few hiccups, this has stopped, that has stopped.. but then it worked ok. I was like Oh! It's good! Let's reinstall! ... and back to crap..
If it is malware, the second you put in the infected card, it installs
So if you put the card in the trouble starts, correct?
Sorry if I'm misunderstanding. It's a little harder to fully understand when the device isn't in hand ?
Sooooooo I should save my pictures off the card and reformat?
If you place the card into a computer (presumably with an adapter, if it's microsd), you run possible risk of infection. I would run a virus scan on the card itself, but outside the phone
If you can save the pictures, that's ideal. In the future, consider google backups to the cloud or amazon prime photos
Well, I tok out the card. Then I did a factory reset.... it gave me a FEW of the annoying "this has stopped" or that has stopped, but I don't remember what, now.... It started installing stuff, but some programs it refused to. Clean Master, Pokemon Go.. it gave me error code -504. Then I forced some and it seemed like they were working ok and installing, so I figured maybe I was just DLing too much all at once. So I went back and put in my mem card in, and it froze. rebooted, and **** went to pot again.
I had Google Drive, but it kept filling up my phone's hard drive and prevented me from doing stuff, DLing more.. I had to clear all the data.
Hmmm
I'm lookin up error code
kk
-504 is specific to memory and data collision
Basically, one aplication said "I want to be king of the playground" the firmware said the same thing and they shoved themselves off the playground and both broke their arms
My analogies are bad at 2am
Anyways, when this happens, it's also related to the Google account data having issues with software
Ultimately, the Google services framework needs to be cleared
But how to do that without being able to boot is the problem
I can boot.. kinda.
But it freezes up quick
Right, but the associations and cache will freeze ir
Exactly
Who is your carrier?
Straight Talk
Ah.
That may be trickier
A regular kiosk usually has the software that overrides this to fix the firmware
Like,most of the time, it gets to the "A service of Straight Talk Wireless" and stopps there
Yeah that can't boot fully
You can't get into the settings, right?
(and I am really sorry for my typos, my husband is a slob and his keyboard on this laptop is filled with gunk.)
I can, sometimes~! I can try
If you can get into settings, the cache could be cleared
So just reboot normally?
If you can
But you likely need to be in a recovery mode
Hmm. Would it be best to go into safe mode for this or normal?
The developer resource says:
Go to ”Settings”-> “Applications”-> “Manage Applications” and select “All”
Go to “Google Services Framework”and select “Clear Data & Clear Cache”to remove all the data regarding Google Service Framework.
Go to “Google Play Store”and Select “Clear Data & Clear Cache”to remove all the data regarding Google Play Store.
..one question... will that kill my data in Pokemon Go.
If you could get into recovery mode, which is holding down power + home + DOWN volume, that may work best
No
Go data is all server side
Whew, ok
In theory, it should never be lost
Ok, hang on, gonna try this
(Thank you SO much for all the help)
If the above steps don't work, a second "easy" method is de authenticate you, meaning remove your accounts
The recovery mode gives me the option to wipe the cache a head of time, should I do that too?
Yes
Absolutely
Deleting cache is our goal
Ok, now it's updating andriod.. but stopped cause I'm at 12 percent battery
Oh that's no good
If the battery is too low it might quit
Did it give you the low battery message?
No stayed on
I mean, told me the battery is low but
Ok, in settings
Hang on
Oh great I thought you mean it forced itself off
It HAS done that before, but not right now currently
Go to ”Settings”-> “Applications”-> “Manage Applications” and select “All”
Go to “Google Services Framework”and select “Clear Data & Clear Cache”to remove all the data regarding Google Service Framework.
Go to “Google Play Store”and Select “Clear Data & Clear Cache”to remove all the data regarding Google Play Store.
Ok, so I'm in settngs, applications, but I have Application Manager.
Ok
Might vary depending on version
When I go there it gives me a list
Ok what do you see?
Do you know what phone and android version you are running, by the way?
Android System Webview, ANT Radio Service, AANT+ Plugins Service, AVG Antivirus, BatteryDoctor, my apps.
I might have it memorized in the deep recesses of my brain
That's my device right now
You need google services framework
It may or may not be totally alphabetical
clearing the cache did seem to help though..Ok, so I need Google Play services? I found that
Ok great!
Now.....
Hit clear data and then after clear cache
Those buttons
Ok, so when I tap it it won't show it to me. It goes back to the Applications main menu
When you tap services?
Yeah
That's interesting
Can you try again?
it acts like it wants to, and then gets kicked back out
Sure hold on
Yeah same thing.
Ok try going to Google play store instead in that list
Something is preveting it.
It might be malware or issue with the firmware
Same thing with Google Play... or any app
Google play store is the name of the app
Yeah, I know
I tried it with a few of them randomly too
You should click on that and then attempt to clear that data
Its not letting me access any of them
Ok new plan
Go to “Settings”-> “Accounts”-> “Google” -> Select “Your Account”
Go to “Menu”and Select “Remove Account”, and then “Add Your Account”.
Now “Restart”your mobile device and try to perform update or download.
Ok, so delete my account or services?
If it doesn't say remove, you can delete
that won't delete my gmail and everything right? ?
I sure it won't but just making sure
Well your Gmail will still be on the server assuming you didn't pull it down
I probably sound like the typical idiot here.. yeesh
And delete it on the server
Nah
Then it should be ok
I won't do that, had the account for like 20 years lol
Ah ok
It wants to open it with Chrome or Internet?
Chrome is fine
I hate "internet"
....and now "Unfortunately, Chrome has stopped."
That is unfortunate
Please turn on airplane mode
Airplane on
Ok we are going to wait a minute now
kk
For fun, let's go back into that app list and try clearing that cache again
While airplane is off
Also, if it's late, I can also send you messages later
I'm a 3rd shifter, I'm fine if you are
Yeah I couldn't really sleep
And just tried while Airplane was on, no dice, same BS
Try restarting while in airplane mode
You can hold power
And then restart
Ok
Ok, booted fine
Yay
Now once it's rebooted you can take out of airplane mode and see if the data can now be cleared
Now it won't go into the application list at all
That's sad
Ok time to try something else
On the settings screen, can you find "backup and restore"?
Backup and reset...
Yep that
Ok, in it, now what?
We can try a factory reset from here.
But before you do that
Already did this earlier but sure. XD
Hmm?
Uncheck the boxes that save the app data
So uncheck "Back Up My Data" and "Automatic Restore"?
Yes
You will lose your phone data
That's fine. I know what I need
But at this point, without installing firmware to fix it, it's pretty much the best bet
Is it normal when rebooting the phone it keeps the old apps up and running? I don't remember it doing this previously but it's been doing that lately
Alright.. So factory reset time yes?
I think so
The factory reset should wipe everything
But again, if firmware was badly enough affected you would need more than this
And it might possibly be better to get a new phone, depending on factors considered
But at least the most common solutions were tried
Ok
Welp, got to the tracfone screen... and it's stuck.
What do we mean by stuck?
Frozen?
Whatever is in there, it's in there good
Yeah. It does three boot screens. 1, the Galaxy Grand Prime screen. Then the Pretty Samsung one with the musical tone. Then the Tracfone screen, then it boots. Since these problems started, it will often freeze on the Tracfone one.. cause after a few seconds the screen will dim. And then it boots.. but like, before I took my husband to work.. it was still froze there. I had to pull the battery, cause it wouldn't move. Though, just now it did finally
If it is incapable of factory reset, it's the kernel. That really would have to be handled by the dealer who sold the phone (if under warranty and they feel like replacing it) or doing things that void the warranty anyway
Well, looks like it finally got to boot...
huh.
If it moves, I would say to give it a little more time
That's good news
We are hoping it's not the kernel
....and I selected English, and "Unfortunately, Settings has stopped"...
That might not be a huge problem if it progresses
Settings might be fussy but it can be overlooked for now
Does it look like a factory reset took place?
Like it's new without apps, data, etc?
Same start up and "Welcome!" screen from last time.. but now that I select English it won't go past it. Keeps saying settings stopped.
Oh. That's different than settings stopping on the home screen
Yeah, it's acting like I just bought the phone
If settings are failing to load during language selection and you can't get to the home screen, you can try takin out battery for 10 minutes and then try rebooting and trying again
If it still fails to work after 24 hours (sometimes if you leave it alone long enough it'll work) I'd go to where you bought it with proof of purchase and hope they'll help get a new one
Ok, battery removed. Is it possible it's an overheat issue? Cause when we were playing Pokemo Go Friday night, my phone froze.. and when I booted it the screen went black, and lines went through it, like it lost connection to the MB or something
I've had issue like that with like, DS lites when the ribbon cable gets crunched.. but...
It's possible the hardware overheated, but because it boots, it's not necessarily a gonner
I've taken very good care of this phone, no hard drops or water...
It seems it's definitely a firmware and software issue
If there is a malfunction and it overheats from processing too much at once, that is possible
If the memory can't handle it and it's overloaded
Ok. Cause when that happened it was hot as ****.. and that's when most of these issues really started
I was having the "stopped" messages but only about my SMSs
If it was hot out that is definitely a possibility then
Leave it alone for as long as you can. Maybe all night and up to 24 hours
And those started literally after Pokemon Go.. I would have to stop Pokemon Go cause it would freeze a lot, I don't know if that did anything
But all this happened after I started playing it.
The game may not be good for the phone
Honestly, a lot of the pay as you go phones are not really suitable for mucj processing
I've dealt with a lot of them
They sometimes have trouble with games
I would absolutely submit a bug ticket with Niantic
I soft bricked my phone (and recovered it) because of pokemon having an issue during a specific sequence in game play. It definitely has bugs
I warned friends about it and that other phones may not be recoverable. It really depends on many factors
I've noticed it allowed me to install it on both my tabley (really crappy NextBook from WalMart) and my husband's phone (LG Fuel) and it won't run on either.. I figured, 200 dollar phone, it should be able to handle it....
It ran fine, but now.. and it sucks cause this is how I run my etsy, is this expensive brick
For the record, I have now tried yet a third factory reset. Now my phone won't even get past set-up. Any help would be amazing...

On an unofficial capacity, I think your phone may have been google account locked. This commonly happens when you forget to remove your google account before factory resetting the phone. You will know if your phone is google account locked by holding Volume up button + Power Button + Home Key, then when you get blue screen press volume up button, If the FAP lock: ON, then your account is google locked (Google locked phones tend to not allow you to go past the setup screen as you cannot click the "next" button). You can send it in to your phone dealer for them to send back to Samsung for repairs, however you seem to live in the U.S so I don't know their policies. I live in Canada and work as a part-time Samsung repair technician and our policy is to unlock the google lock and factory reset then return to phone company. However, that is not covered under warranty so we do it as a sort of "customer service" capacity.

Jonny W said:
-snip- , If the FAP lock: ON, then your account is google locked (Google locked phones tend to not allow you to go past the setup screen as you cannot click the "next" button). -snip-
Click to expand...
Click to collapse
It is FRP, not FAP, it means Factory Reset Protection.
Well, if that is the case, on the setup you will get a window telling you to choose the WI-FI you want to connect to. Do it, then try to log in with your gmail account (This "gmail" account must be the same one you used last time otherwise it will not work.

Galaxy S5 Status Bar Checking device status... Please wait...

I have looked at other peoples post and could not find an answer, so here I am
Can anyone help me fix this problem that shows up I my status bar?

just long press on the notif in the pulldown, hit the "i" icon and force stop it. I think its a samsung DM process if i remember correctly. I just uninstalled it in titanium backup (TiB) and it never cropped back up nor caused any issued being uninstalled. Then after a reflash and having purchased the pro version, i just froze it in TiB, viola, problem solved

youdoofus said:
just long press on the notif in the pulldown, hit the "i" icon and force stop it. I think its a samsung DM process if i remember correctly. I just uninstalled it in titanium backup (TiB) and it never cropped back up nor caused any issued being uninstalled. Then after a reflash and having purchased the pro version, i just froze it in TiB, viola, problem solved
Click to expand...
Click to collapse
Oh i tried to long press and force stop it but when i restart the phone it just comes up again.
I have a couple of other issues dont know if they are related.
POP ups:
Unfortunately SAE has stopped and
2 messages can not be delivered
Those are the other 2 things that pop up.
All this started after i reflashed and installed MOAR 7.1
Ofcourse it could be because i changed from Sprint to MetroPCS

jrjorin said:
Oh i tried to long press and force stop it but when i restart the phone it just comes up again.
I have a couple of other issues dont know if they are related.
POP ups:
Unfortunately SAE has stopped and
2 messages can not be delivered
Those are the other 2 things that pop up.
All this started after i reflashed and installed MOAR 7.1
Ofcourse it could be because i changed from Sprint to MetroPCS
Click to expand...
Click to collapse
itll recur every time you reboot if you dont freeze or uninstall, and the other issues are likely due to to the carrier switch

Ok thanks for the help

jrjorin said:
Ok thanks for the help
Click to expand...
Click to collapse
I am still getting this.