[Q] Problem With An App After Updating - Nexus 7 Q&A, Help & Troubleshooting

I bought my Nexus 7 (16GB) just a week ago. It's been working fine up until today. I have installed a couple of apps so far. Today I heard about a new app I wanted to search for so I clicked on the shopping bag icon to go to Google Play. A message popped up asking if it was ok to do an update so I clicked on "install now". It took just a couple minutes then the nexus shut off and restarted itself.
I returned to Google Play and after searching for the particular app (without success) I returned to the main screen and tapped on the one game I had installed - and am now addicted to - Flow Free. I got a pop up message that said, "Unfortunately, Flow Free has stopped" and it gives me the option to click on "report" or "ok". It had been working perfectly every day for the last week so I couldn't imagine why it wasn't working now.
The first couple of tries to open it I clicked on "ok" thinking that it might just be slow to respond but the app never opened. I tried turning off the nexus, waiting a few minutes then turning it back on hoping that a re-boot would fix the issue. It didn't. I still got the same message. I tried uninstalling the app then re-installing it. Same issue. I tried uninstalling it, turning off the nexus then turning it back on and re-installing. Same issue.
Since "report" was one of the options I clicked on that and sent a report. But I have no idea how that works. Does someone actually read these and respond or does it just go on a list of complaints people have that go ignored?
All the other apps I had previously installed still worked ok. I installed a couple more just to make sure they work and they do.
So my questions are: Was it the update that caused this particular app to stop working or was that just a coincidence? Is there anything else I can do to get this app to work again?

Related

[Q] Cant click install when installing from SD Card

So all of the sudden, I cant click install when I am trying to install one of the apps that I have saved on my SGT. Its been working fine all day and it just all of the sudden stopped letting me hit install, I can hit cancel just fine though. I have made sure unknown sources is checked, I have rebooted several times, and I have even done a factory restore twice with still on luck. I am rooted, but it was working fine earlier so I am not sure what the problem is.
Any ideas?
After doing alot of research I finally found the problem. I use an app called Screen Filter to dim my screen brightness when I am doing late night reading, and it was for some reason not letting me click the install button. Once i stopped using it, I could install apps with no problems. I have emailed the dev to see what he says. Might help some others so just letting everyone know.
https://market.android.com/details?id=com.haxor

cant download purchased apps

I have been attempting to dl apps that I've been purchasing only to have to get a refund before my money is lost. Everytime I try to install the app it just says installing forever and never starts the download. The strange thing is this only happens with apps I purchase. Free apps download just fine.
Has this happened to anyone else if so has anyone fixed this?
I've had the exact same thing happen to me. I just waited a bit and eventually it started to download. Took mine maybe 20-30 minutes.
This has been happening to me as well. I hit buy, get an email about my purchase and then it hangs. If i hit back, the button still says "buy", after a couple minutes it changes to "install". It has happened to me a few times with free apps also.
Sent from my Thunderbolt.
try wlan on / off. i know this bug from my galaxy s.
This happens to me as well with free apps... I've found that whenever it happens to just exit out of the market & try again. Not the best solution, I know... but it's worked for me before. Gotta love those growing pains...
Could you guys please report this to the market? Happened to me and they're just like "hurr durr you're probably doing it wrong"
Anyway once it becomes a known issue I suppose we can expect them to fix it.
When I buy.
I tab [My Apps] in Android market. (I can see: Downloading then Instal).
But will not appear in notification bar (like reguler free application).

[Q] My magazine notification issue

Hi everyone,
I've been running my Note 3 with Nova Prime for the last week now and it's been great. I was able to get rid of the swipe up gesture to open My magazine. However, recently (in the last 24 hrs or so) I am randomly getting a popup notification "Unfortunately. My Magazine Here and Now has Stopped". As far as I can tell, I've gotten about 5 times now. I just press okay and it goes away, but its a little annoying because it never did this. I've tried clearing cache, restarting the phone, but it keeps coming back.
Is anyone having this issue? Did I perhaps change a setting that I shouldn't have? Or, did my phone get OTA update that I didn't know about?
Sorry, new to Android.
Thanks in advance.
Madcatz09123 said:
Hi everyone,
I've been running my Note 3 with Nova Prime for the last week now and it's been great. I was able to get rid of the swipe up gesture to open My magazine. However, recently (in the last 24 hrs or so) I am randomly getting a popup notification "Unfortunately. My Magazine Here and Now has Stopped". As far as I can tell, I've gotten about 5 times now. I just press okay and it goes away, but its a little annoying because it never did this. I've tried clearing cache, restarting the phone, but it keeps coming back.
Is anyone having this issue? Did I perhaps change a setting that I shouldn't have? Or, did my phone get OTA update that I didn't know about?
Sorry, new to Android.
Thanks in advance.
Click to expand...
Click to collapse
Yes, this is happening to mine too. I'm also running Nova so I wonder if that has something to do with the error.
andocore said:
Yes, this is happening to mine too. I'm also running Nova so I wonder if that has something to do with the error.
Click to expand...
Click to collapse
Nova isn't the problem, I'm running TouchWiz and I'm getting the error as well.
Symmetric said:
Nova isn't the problem, I'm running TouchWiz and I'm getting the error as well.
Click to expand...
Click to collapse
Were you always getting the error?
+1 for getting this error. I am running nova but the error pops up while browsing the gallery and also in a few apps. It makes the phone unresponsive for about 5 sec and then I get the notification.
I am getting this error message as well... anybody found solution to fix this? at least I would like to know what is causing this issue...
Thanks in advance!
Having the same issue
I am having the same issue as well. Can't even uninstall or disable that app.
It's start to happening to me as well and it's annoying. I never root my phone or anything. How to fix this or completely remove it? Thanks
My phone also locks up for a few seconds before it displays the notification. I getting annoying too as is happening about 4-5 times a day now while in different apps. Last night or was in waze and this morning it was in calendar.
I'm thinking of restoring my phone but I really don't want to.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Having Same Issue
I have cleared the cache and force stopped the app and still get the notification . Just started a few days ago.
I too have tried to narrow down the issue in application manager, with no luck. Really frustrating!
The solution
Uninstall FlipBoard. This worked for me. If Flip Board cannot be uninstalled, the remove the latest update.
AngeloFleming said:
Uninstall FlipBoard. This worked for me. If Flip Board cannot be uninstalled, the remove the latest update.
Click to expand...
Click to collapse
I uninstalled FlipBoard and the error continued, it happens to me about 2 times per hour. Then the next time I rebooted my Note3, Flipboard updated itself again.
I'm not exactly sure why but I haven't had the issue for about a day now. Fingers crossed.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Same issue here. This is the crap that annoys the hell outta me. Why cant I remove this or disable it at the least. Flipboard cant be uninstalled. I removed the latest updates still the same issue. Turn off auto updating will stop the app from auto updating. Ive disabled auto updates for now, not confident that will cure the issue...
I'm having this issue as well. It's weird that it's happening even when launch the dialer to call someone. It freezes for around 5 seconds, and displays the error message.
Me too
Sent from my SAMSUNG-SM-N900A using Tapatalk
So after being error-free for about 4 days, it's back. I've gotten the error four times already today, three of them while running waze on my way to work. Doesn't really make sense since I wasn't even handling the phone at the time.
Has anybody tried rooting their phone and removing all the magazine stuff with titanium backup?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Same problem here...new to Android
Hello. I am having the same problem here as well. I have only download a few things before I started having this crash. In fact, my phone seem to be pretty unstable with numerous things crashing, including the camera app, as well as some other camera apps. I don't really think I have installed too much, or anything crazy, but then I am just starting with Andoid, so not really sure. Just came from iPhone. Want to root...just not sure what I am doing yet. But if it will help get rid of this problem, I am game...but this is pretty uncool. Will I loose my S Pen Air Command on my Note 3? I have read conflicting reports.
Thanks!!
If anybody has any new developments, please post.
Thanks!!
I found something that works
If you open up that magazine app by swiping up, then click on the 3 lines, then uncheck every thing except social.
That worked for me!

[Q] Nexus 4, Force close loop on all apps, Help?

Last night my phone was working perfectly and i didnt install any new apps yesterday so i dont know what caused this to happen...
At about 6am today i turned on my phone. it was all fine until i unlocked it. When i put in my pattern it unlocked and it showed a few of my icons for about half a second and then it came up with an error message saying that the launcher had crashed so i pressed "ok" and it came up again so i pressed "report" and then it said "market feedback agent has stopped" and went back to the launcher and came up with the first error again.
i was just thinking about a way of getting around all the errors to install a new launcher so then i could use my phone. i plugged in my earphones and used the button to start playing my music, then i unlocked my phone and quickly opened skype before the error came up again and then i went in my notifications and i could open Play Music from the notification, i had a notification for an app update so i clicked it and it opened the play store so i installed "go launcher ex" i tried going into my recent apps to change my song but it said "system ui" had crashed, i tried to get into my settings but that crashed too, i worked out that it was most of the stock apps and a few others like bbm that werent working.
device specifications:
Nexus 4
Android 4.3
Rooted
Stock rom
Stock kernal
I dont know what to do without losing everything? thank you for any help
rebooted already? This usually fixes a lot of probs.
cheers
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
DrHero said:
This is happening to me to. I fix it by clearing the ram or closing all open apps. But it happens like once daily now. Any long term solutions?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
same issue as here...
http://forum.xda-developers.com/showthread.php?t=2513412
just different description... Just cleared google service framework data... will check back in on that thread after tomorrow morning and let you know if it works.
Same here. Bone stock and I don't even shut the phone off but overnight something happens to it and all apps crash. It sucks because it was my morning alarm but the clock app crashes without sounding the alarm.
If I reboot it will work perfect till the next morning, then all over again. Wiped and it still does it. Called it in and Google wasn't aware of anything so if you get this make sure and call Google so they know its widespread.
I cleared services framework and it solved it. So far, 2 days without infinite force closes
Sent from my Nexus 4 using Tapatalk
Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
daewond3r said:
Same thing happened to me today. I rebooted into recovery, cleared cache, clear dalvik cache and reboot. Been fine since.
Click to expand...
Click to collapse
That did not fix it for me.
I got the infinite loop the next morning.
i tried re-booting but nothing happened, i had to go into recovery mode and reset my phone. now i wish i made a backup.
I haven't been getting those major crashes yet but after a while I can't open any apps or they "stop. " I think it has been happening ever since I returned to stock for the kit Kat update. Closing all the apps sometimes fixes it but that ruins my favorite part of the phone which is I can have all my stuff open all the time.
Sent from my Nexus 4 using XDA Premium 4 mobile app
I'm still having this problem. Did everyone else fix it or did it just go away?
Sent from my Nexus 4 using XDA Premium 4 mobile app
You guys should try fastboot flash system... I was getting these crashes awhile back and flashing the system.IMG solved it for me. You will not loose any data either
Sent from my Nexus 4 using Tapatalk

[Q] Note 4 Problems

Hi everyone,
First sorry for my English.
I didn't root my Note 4 neither installed a custom rom.
About two weeks ago I got my Note 4 (SM-N910F), I was really excited but then one problem came after another...
So I first started my Note 4 and completed the first settings etc, the first day it worked very good, but on the second day it began. "Google Play Services stopped working", "com.google.process.gapps stopped working", "com.google.process.location stopped working", "Google Play Store stopped working" and so on... the same for Google Play Books,Movies etc...
The messages were poping up every seconds, sometimes I couldn't even use my Note 4 because these messages really spammed me.
After these messages showed up, everything stops working, "Whatsapp stopped working" and so on for other apps too... It's really frustrating.
Does anyone know a solution for this?
Thanks,
SahilCrazy
Hello,
Servicing & warranty would be my first move.
Good luck
Envoyé de mon SM-N910F en utilisant Tapatalk
SahilCrazy said:
Hi everyone,
First sorry for my English.
I didn't root my Note 4 neither installed a custom rom.
About two weeks ago I got my Note 4 (SM-910F), I was really excited but then one problem came after another...
So I first started my Note 4 and completed the first settings etc, the first day it worked very good, but on the second day it began. "Google Play Services stopped working", "com.google.process.gapps stopped working", "com.google.process.location stopped working", "Google Play Store stopped working" and so on... the same for Google Play Books,Movies etc...
The messages were poping up every seconds, sometimes I couldn't even use my Note 4 because these messages really spammed me.
After these messages showed up, everything stops working, "Whatsapp stopped working" and so on for other apps too... It's really frustrating.
Does anyone know a solution for this?
Thanks,
SahilCrazy
Click to expand...
Click to collapse
These are the troubleshooting steps I would take...
1) Check for any software updates through settings. If there is any, install it.
2) Open application manager in settings and clear data for Google Play Services, then reboot device.
3) If the above doesn't work, try a factory reset. Turn off the device, then press home, volume up, and power button together. This will boot into recovery mode. Select Wipe data factory reset.
Thanks for your answers guys.
Sorry I forgot to mention that I have every time to do a factory reset and full wipes etc. After the reset it mostly works again for a day or a few hours but than it continues again.
SahilCrazy
Just use Odin and flash a new rom.
Sent from my SM-N910C using XDA Premium 4 mobile app
Yes I already thought about that too, you have a suggestion which ROM I should install?
SahilCrazy
dont do that you will lose warranty. flashing a rom wont fix broken hardware like bad memory.
Yes, flash only stock firmware for your device.

Categories

Resources