Data transfer in roaming despite "Data roaming" set to off? - Networking

I got charged for using data in roaming even though my Nexus 4 had "Data roaming" set to off.
Allegedly my phone downloaded 18Mb while in roaming.
Has anybody else had this happen to them?
Is there a log on the phone that can confirm the data transfer at particular time of the day?
Thanks!

milan_ns said:
I got charged for using data in roaming even though my Nexus 4 had "Data roaming" set to off.
Allegedly my phone downloaded 18Mb while in roaming.
Has anybody else had this happen to them?
Is there a log on the phone that can confirm the data transfer at particular time of the day?
Thanks!
Click to expand...
Click to collapse
I have the same problem with my S4.

Related

Data usage going through wifi or carrier/network?

Just a quick question.
When wifi is turned on and the H/G/3G icon disappears, all data/internet/services are going through wifi rather than the carrier network?
am I correct in saying that.
Thanks, it's for when I go on holiday and for a friend who's on holiday atm.
I think it uses wifi and when that is weak or absent it switches to 3G.
Sent from my GT-I9100 using Tapatalk
If you want to be sure turn data off with something like APnOnOff.
jje
daivik said:
Just a quick question.
When wifi is turned on and the H/G/3G icon disappears, all data/internet/services are going through wifi rather than the carrier network?
am I correct in saying that.
Thanks, it's for when I go on holiday and for a friend who's on holiday atm.
Click to expand...
Click to collapse
Yes you're correct.
But if you pay per megabyte you should install some kind of monitor application, like 3G watchdog to keep track of your 3G usage.
And when abroad you can easily turn off 3G data from the power button menu.

STOP taking the Network Mode away AT&T!!!

I love my new Galaxy S III, but once again I have no way to force HSPA+ only. I need this option while my phone sits in my desk all day. If I can turn LTE off then I can save battery life and still get calls/texts/emails.
STOP IT AT&T, JUST STOP IT!!! Your really starting to really aggravate your customers by not allowing them to select their preferred network.
I want the network mode option in mobile networks:
GSM/HSPA/LTE (Auto)
GSM/HSPA (Auto)
HSPA (only)
GSM (only)
STOP taking this off all your phones. Every other GSM carrier in the world allows this except you!!!
I hope ALL developers add this toggle in all the upcoming roms.
Your best bet until this is added/fixed, is to turn on wi-fi mode and turn off the mobile data connection.
That way you still can make calls, and have the wifi as your data, and if its off it wont use as much power as HSPA/LTE.
mastarifla said:
Your best bet until this is added/fixed, is to turn on wi-fi mode and turn off the mobile data connection.
That way you still can make calls, and have the wifi as your data, and if its off it wont use as much power as HSPA/LTE.
Click to expand...
Click to collapse
I think you kind of missed the point...
Let's say your at work all day and you don't use your phone much? Let's say your phone gets 1 bar of LTE and 4 of HSPA+. The signal constantly fluctuates ultimately leading to a dead battery much faster.
Wouldn't it be great to just turn LTE off? That way my phone gets a better signal and uses less battery life. Not to mention, I can still receive calls, texts, and e-mails, whereas airplane mode disables everything.
Wi-Fi isn't available everywhere.
PS: AT&T ain't adding ****, they released their first LTE device in November of 2011 and it also lacked this option.
I think you missed the point as well
The reason for turning on wi-fi is to direct the data connection to something other than the chip used for HSPA/LTE. I'm not looking to use the wi-fi connection as an alternative data source. I'm using it to prevent as much battery drain as possible whenever I am not using the phone.
It essentially IS turning off LTE, but it also is turning off your data, and if you don't have wi-fi then you wont have a data connection, but if you do then you will.
Airplane mode is just taking it a step further and blocking calls as well.
So there's no way to turn off LTE? Even via a 4g/3g toggle from the app store?
916x10 said:
So there's no way to turn off LTE? Even via a 4g/3g toggle from the app store?
Click to expand...
Click to collapse
Nope, that's not how it worked on the HTC One X... even dialer codes would just reset on exiting. LTE stays on for some stupid reason with ATT.
A bet a toggle with root requirements will come out later./
mastarifla said:
I think you missed the point as well
The reason for turning on wi-fi is to direct the data connection to something other than the chip used for HSPA/LTE. I'm not looking to use the wi-fi connection as an alternative data source. I'm using it to prevent as much battery drain as possible whenever I am not using the phone.
It essentially IS turning off LTE, but it also is turning off your data, and if you don't have wi-fi then you wont have a data connection, but if you do then you will.
Airplane mode is just taking it a step further and blocking calls as well.
Click to expand...
Click to collapse
Ok? What if you don't have Wifi and your in a very spotty LTE area with fluctuating signal?
Nevertheless, we need the toggle!!!
What about an APN switcher, would that work?
916x10 said:
What about an APN switcher, would that work?
Click to expand...
Click to collapse
Nope, many have tried this but it doesn't stick. We need AT&T to add the option under mobile networks.
MattMJB0188 said:
Ok? What if you don't have Wifi and your in a very spotty LTE area with fluctuating signal?
Nevertheless, we need the toggle!!!
Click to expand...
Click to collapse
Then it would be best to turn off the Wi-fi and the Mobile Data connection, the only reason I have the Wi-fi on is if I'm in an area that has it (home, work, at&t hotspot) otherwise it is automatically turned off (I think?).
And I agree completely, I would love that feature, but until that time we have to make due with what we have, this is my solution, it isn't perfect but it works for me.
mastarifla said:
Then it would be best to turn off the Wi-fi and the Mobile Data connection, the only reason I have the Wi-fi on is if I'm in an area that has it (home, work, at&t hotspot) otherwise it is automatically turned off (I think?).
And I agree completely, I would love that feature, but until that time we have to make due with what we have, this is my solution, it isn't perfect but it works for me.
Click to expand...
Click to collapse
Yes, but like I said turning off mobile data completely turns off the data connection, whereas with this toggle we can change it to EDGE or HSPA+ only, still having a data connection.
I agree I like turning on edge only when I'm at work and home
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm just hoping developers starting adding the GSM toggle via Mobile networks in their custom roms.
AT&T NEVER WILL!!!
It could be the sim card. I have a SIM card from 2007. The network toggle still works on my Thrill. Someone put a newer SIM card in their Thrill and the network toggle is gone. http://forum.xda-developers.com/showthread.php?t=1326760 post 27
cproaudio said:
It could be the sim card. I have a SIM card from 2007. The network toggle still works on my Thrill. Someone put a newer SIM card in their Thrill and the network toggle is gone. http://forum.xda-developers.com/showthread.php?t=1326760 post 27
Click to expand...
Click to collapse
And you hit the nail on the head. It's actually a mix of SIM Card and Radio. What we need is the canadian version of our radio and we will have it back.
Erm would juice defender not fix this? I still get texts and calls but it turns off my data.. plus its free! ( i bought the ultimate though)
Sent from my Axiom MAXX!!
benefit14snake said:
Erm would juice defender not fix this? I still get texts and calls but it turns off my data.. plus its free! ( i bought the ultimate though)
Sent from my Axiom MAXX!!
Click to expand...
Click to collapse
i guess technically it could since it turns off everything (Except calls) and turns it all back on every 15 minutes to check if anything was received on Att servers.
But if hes waiting for an important text or something, it would come delayed until juice defender decided to retrieve it.
not a bad idea though.
Here's an idea, since your at a desk all day, invest $1.32 on monoprice into a USB cable and charge your phone...
Sent from my HTC One X using Tapatalk 2
doctorTJ said:
i guess technically it could since it turns off everything (Except calls) and turns it all back on every 15 minutes to check if anything was received on Att servers.
But if hes waiting for an important text or something, it would come delayed until juice defender decided to retrieve it.
not a bad idea though.
Click to expand...
Click to collapse
I believe it just turns off 3g and 4g on verizon. My calls and texts are instant. Also, if you buy the app you can change frequency. Mine syncs every hour or two. It may be different with att since verizon handles their 4g in kind of a silly way.
Sent from my Axiom MAXX!!
bloodrain954 said:
Here's an idea, since your at a desk all day, invest $1.32 on monoprice into a USB cable and charge your phone...
Click to expand...
Click to collapse
You mean cycle it twice as much as necessary since AT&T has removed the functionality that's needed? :good:

No Mobile Data on AT&T

I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
BeastKiller450 said:
I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
Click to expand...
Click to collapse
Maybe you should try again, but this time tell them you'll drop them like a hot potato if they don't give you the correct APN settings. They're doing false advertising by telling you just because it's not their device that they cannot help you. Oh really jerks? I'd ask them why the f you pay full price like everyone else then. Try playing rough, maybe you'll get a response. I'd answer you but I don't know AT&T's settings. I use T-Mobile.
After some research, it may be a problem on their end. They may have you set up for a non-smartphone data plan or HSPA or LTE, not HSPA+ data. Look at your statement and see what plan you're on. You can always call them and make sure you're set up with HSPA+. Tell them to die in a ditch if they refuse to service a paying customer. Try reading this: http://forums.androidcentral.com/google-nexus-4/226814-anyone-activated-nexus-4-att.html
BeastKiller450 said:
I've had this problem for a while now but it's starting to get extremely annoying. If I'm not connected to WiFi I will have no mobile data at all. I can still send texts or make a phone call but I can't go on the internet or receive MMS. I've tried at least 5 different APN settings and I've made sure that "Data Enabled" is checked but nothing works. When I contacted AT&T they said there is nothing they can do because it is not an AT&T device.
Click to expand...
Click to collapse
I'm having a similar issue that seems to have started around 4-5 days ago. I'm in the Twin Cities area, btw, if that matters.
Prior to that, I was only the victim of the occasional data drop or ARP offload delayed-notification issue.
The problem usually, but not aways, occurs when I leave a WIFI area and get handed off to the cell towers. I get no data, but calls/SMS works fine. Anywhere from 5-15 minutes later, I will get mobile data again, but only briefly before it goes away again.
The issue can also occur when seemingly changing towers, or going from HSPA > HSPA+.
On occasion, when the problem is occuring, my cell bars will still show blue as google services don't know they've been disconnected, but when I attempt to access, for instance, gmail or GNow, I will get no connection. Finally the bars will turn grey as the phone attempts to (apparently) cycle the radio.
Oddly, I stopped into a retail store here locally and the gal said they were having data issues so I figured it'd be fixed. That was 5 days ago. 3 days ago I called customer care and logged a case. They've found no issues with their towers or my provisioning thus far.
I also switched out my SIM card. No change.
At this point I think I'm going to walk over to T-Mobile and try a prepaid SIM to see if it's the phone or really and truly something with AT&T's network.
I'll post a logcat here if anyone is interested but I couldn't find too much interesting within it.
dispatch said:
I'm having a similar issue that seems to have started around 4-5 days ago. I'm in the Twin Cities area, btw, if that matters.
Prior to that, I was only the victim of the occasional data drop or ARP offload delayed-notification issue.
The problem usually, but not aways, occurs when I leave a WIFI area and get handed off to the cell towers. I get no data, but calls/SMS works fine. Anywhere from 5-15 minutes later, I will get mobile data again, but only briefly before it goes away again.
The issue can also occur when seemingly changing towers, or going from HSPA > HSPA+.
On occasion, when the problem is occuring, my cell bars will still show blue as google services don't know they've been disconnected, but when I attempt to access, for instance, gmail or GNow, I will get no connection. Finally the bars will turn grey as the phone attempts to (apparently) cycle the radio.
Oddly, I stopped into a retail store here locally and the gal said they were having data issues so I figured it'd be fixed. That was 5 days ago. 3 days ago I called customer care and logged a case. They've found no issues with their towers or my provisioning thus far.
I also switched out my SIM card. No change.
At this point I think I'm going to walk over to T-Mobile and try a prepaid SIM to see if it's the phone or really and truly something with AT&T's network.
I'll post a logcat here if anyone is interested but I couldn't find too much interesting within it.
Click to expand...
Click to collapse
I've been on the T-Mobile network now for about an hour and I have had ZERO of the aforementioned issues. The phone definitely handles leaving WIFI > HSPA better as well.

data roaming wtf charged

http://img.photobucket.com/albums/v79/azn_dan/Screenshot_2013-07-31-19-04-31.png
any ideas what data roaming feature does if it doesn't switch data roaming off?
ripped85 said:
http://img.photobucket.com/albums/v79/azn_dan/Screenshot_2013-07-31-19-04-31.png
any ideas what data roaming feature does if it doesn't switch data roaming off?
Click to expand...
Click to collapse
Considering you're on Wifi, you're not on cellular data at all. You would otherwise have a second symbol shown that would tell you the data connection type (i.e. 4G, H+, H, E, or G).
In this particular screenshot, I would say that you are on voice roaming with WiFi data.
I totally got charged for data even though I was on wi-fi. no one called me and i didn't get any text messages. Fido has told me that in order to not get charged for data both data services and roaming would have to be off which makes no sense to me.
Aou said:
Considering you're on Wifi, you're not on cellular data at all. You would otherwise have a second symbol shown that would tell you the data connection type (i.e. 4G, H+, H, E, or G).
In this particular screenshot, I would say that you are on voice roaming with WiFi data.
Click to expand...
Click to collapse
ripped85 said:
I totally got charged for data even though I was on wi-fi. no one called me and i didn't get any text messages. Fido has told me that in order to not get charged for data both data services and roaming would have to be off which makes no sense to me.
Click to expand...
Click to collapse
Sounds pretty bogus to me.
I guess somehow the device is still using data while WiFi is on? If so, that's silly. I guess if you want to be certain, you could indeed turn off mobile data. At least there's a toggle for it on the notification bar. *shrug*
Aou said:
Sounds pretty bogus to me.
I guess somehow the device is still using data while WiFi is on? If so, that's silly. I guess if you want to be certain, you could indeed turn off mobile data. At least there's a toggle for it on the notification bar. *shrug*
Click to expand...
Click to collapse
oh well i guess i won't trust the stupid phone i'll just use airplane mode when i'm gone on vacation so i don' t come back home with a FAT bill lol
I believe texting uses data over the network when checking for incoming texts as well, even if one was never received.

[Q] SM-G900i with ATT network

I got an international version SM-G900i from Amazon. I have an ATT sim card. The text and phone calls work fine but I could not get any data roaming. Though from other posts I got the data roaming, I was not able to set onto the ATT 3G/2G network in the network operator selection. My network is always shown as Maritime. Does anybody know why this happens and ways to change it?
Thanks a lot.
chengyww said:
I got an international version SM-G900i from Amazon. I have an ATT sim card. The text and phone calls work fine but I could not get any data roaming. Though from other posts I got the data roaming, I was not able to set onto the ATT 3G/2G network in the network operator selection. My network is always shown as Maritime. Does anybody know why this happens and ways to change it?
Thanks a lot.
Click to expand...
Click to collapse
Have you checked apn setting and made sure they are correct for ATT?
Well,,,,
madkins0022 said:
Have you checked apn setting and made sure they are correct for ATT?
Click to expand...
Click to collapse
I tried configure the APN setting based on a link online for ATT APN. Now I am losing signals even for calls and texts....I think there might be other things that are wrong...
Error message for no ATT service
Tried different variety of ATT APN setting. Still could not get it to work....the phone shows a signal but gave me an error message that Selected network(AT&T) not available
chengyww said:
Tried different variety of ATT APN setting. Still could not get it to work....the phone shows a signal but gave me an error message that Selected network(AT&T) not available
Click to expand...
Click to collapse
I'm not sure what did you mean by "data roaming"??
Anyway, the problem for now is no network register. The APN settings will NOT affect at this step, so not not try to mess up with it right now.
Try to get into Settings > More networks > Mobile networks, and set Network mode to Auto connect, and Network operator > Select automatically.
That may help the device to register on the Home network.
Problem solved....or maybe not but it is working!
vndnguyen said:
I'm not sure what did you mean by "data roaming"??
Anyway, the problem for now is no network register. The APN settings will NOT affect at this step, so not not try to mess up with it right now.
Try to get into Settings > More networks > Mobile networks, and set Network mode to Auto connect, and Network operator > Select automatically.
That may help the device to register on the Home network.
Click to expand...
Click to collapse
Okay. Thanks. I switched it back to the auto-selection mode. By data roaming....I mean 3G data. My phone is working now. I checked ATT billing usage report, it did not increase the data usage dramatically so I guess everything is fine.
chengyww said:
Okay. Thanks. I switched it back to the auto-selection mode. By data roaming....I mean 3G data. My phone is working now. I checked ATT billing usage report, it did not increase the data usage dramatically so I guess everything is fine.
Click to expand...
Click to collapse
Glad that your phone works now.
BTW "data roaming" and "3G data" are different things. "data roaming" is "3G data" when you are roaming to another network (not your home network).

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