Driving me nuts! - Cannot make calls - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi, I am on Vodafone and as some of you already know, their signal is not great in the south of England (indoors). I am on ovivo mobile which is run by Vodafone and uses their network. Whenever I try to make a call it says "not registered on network". I cannot also send text messages. Why is this?
Sent from my SM-N9005 using Tapatalk

This usually happens when the SIMcard is about to roll over and die.
That said it's not just Vodafone UK. I'm actually jealous of those bearded primates sending their threat videos from a cave in the Middle East. Why do they get a signal strong enough to upload videos in the middle of nowhere, when I can't even send a bloody text in my own living room?!

Related

Three (3G) network sms problems in Australia

Hi everyone,
Is anyone having problems with the three (3G) sim in australia ?
I am currently unable to send sms and cant access the settings -> personal -> phone -> voice mail and sms settings. Is there a third party program that can fix this issue ? or some sort of a registry hack ?
Also everytime i soft-reset the xda sometimes it tends to be very long before a carrier can be detected (contracted with vodafone). Sometimes its only a matter of seconds but sometimes it can take up to 5 min without signal. Im guessing its jus a roaming issue, but has anyone come up with a way of solving this ?
Any help is appreciated ..
Cheers guys
Just interested, your ID says Optus, you say you have vodafone sim in your XDA II and your also are on a 3G network.
sorry ... maybe i should've been more clear ....
currently I have 2 numbers 1 optus and I got a new Three sim. I use the Three sim in my xda now but since the xda does not support 3G network, instead on being on the Three network, they will put me on the vodafone network as Three have a roaming contract with them. (so disregard the whole optus thing).
Three have their own 3G network in Australia but when out of coverage, they will use the more extensively covered vodafone (GSM) network.
I dont think roaming will cause problems with sms :evil:
but anyway ... thats my main problem atm. I can put up with the delayed carrier signal upon reset but the sms is a real pain.
does that make more sense ??

Guys what's the story With the UK O2 3G Availability

Hi. i have just got my Exec, totally happy with it, it's just that i cant get my VIDEO CALLING UP AND RUNNING :-(((
I live in North London, and there is no network coverage. so i thought, maybe that's the area problem. Than, @ Notting Hill , still no coverage, and finally @ oxford street, NOTHING. What the F**K i thought...
I am porting my Number from Orange, and it will take about a week for my Temporary O2 number to become what i had from Orange,
so i thought maybe that is one of the reasons???
May be i have to Activate the service somehow, i have no idea, what am i doing wrong, I even tried to change the Band from Auto to Umts, but that didnt help either.
please share your steps, or sollutions???
cheerzzzzz
:evil:
Did you receive a new sim with your exec. If you did, you will have to activate that before using 3G. On O2 your video calls will only be charged from your free minutes until 31/03/2006. After that it's 50p per minute!
What with skype and all the other services up & coming I find it hard to believe that they will stick to the pricing. But we shall wait and see.
so how do we activate the 3G then?
so how do we activate the 3G then?
alpharom said:
Did you receive a new sim with your exec. If you did, you will have to activate that before using 3G. On O2 your video calls will only be charged from your free minutes until 31/03/2006. After that it's 50p per minute!.
Click to expand...
Click to collapse
Somewhere on O2 website i read that Video calls are charged same rate as voice calls ? isn't true ?
Wow that was a quick reply.
i Was trying to call these guys in the morning, but my 30 min break just wasnt enough :twisted:
@ the end this idiot told me that my phone is not 3G Compatible. Tat put me off the conversation :roll: and plus i had to go back to work 8)
anyway i think that i will have to wait for my orange number to finally ported and got activated, and hopefully then...
[quote="Somewhere on O2 website i read that Video calls are charged same rate as voice calls ? isn't true ?[/quote]
As posted before see link here...
http://flash.o2.co.uk/personal/videocalling.html
Pay Monthly - Until 31 March 2006, video calls from O2 mobiles will be charged at the same rate as equivalent voice calls and will be eligible for inclusion within the monthly inclusive calling plan minute allowance. From 1 April 2006, Video calls from O2 mobiles to other UK mobiles will be excluded from the monthly allowance and charged 50p per minute. Video calling is handset and network dependant.
Pay & Go - Video calls made in the UK to all UK mobiles will be charged 50p per minute at all times and will be excluded from any Bolt Ons or free allowances that include voice mails (other than O2 Friends). Video calling is handset and network dependant.
Still if anyone knows how to activate this 3G service, it would would help out us who dont realy know about these things. Thanks
You should get a new sim with your exec unless you already have a 3G sim. Ring customer services and go through the security checks. They will ask for the serial number of the sim to be activated. It usually is done within 24 hours. Mine was done after 6 hours.
Good luck
PS. Check your postcode to see if you have coverage in your area as well.
http://www.webmap.o2.co.uk/map.asp
my o2 card was working since i put it in, plus i haven't seen anywhere on my papers asking me to Activate. Thats a bit stupid of them.
Unless it's just me
Yep, your original card will work just like mine did, but I received a new sim card in the box. (They are different to older sims). Only these can run 3G. They activate the new one and the old one gets switched off....eventually!
alpharom said:
You should get a new sim with your exec unless you already have a 3G sim. Ring customer services and go through the security checks. They will ask for the serial number of the sim to be activated. It usually is done within 24 hours. Mine was done after 6 hours.
Good luck
PS. Check your postcode to see if you have coverage in your area as well.
http://www.webmap.o2.co.uk/map.asp
Click to expand...
Click to collapse
Thanks mate I'll phone o2 tomorrow. they never told me this when i purchased.
mine was new one, came in the box as well. I am migrating from Orange.
But i will try to get hold of them tomorow again.
Thanks
OK your exec should be supplied with a 3G sim card ...it tells you on it in the small numbers on the card itself...8989 889 3G bla bla.... you need to call O2 and they need to activate GPRS and 3G (UMTS)....once they to that you should see the small icon on the top displaying either a "U"..(yep i see 3g) or a "G"..(yip i see gprs but no 3 g......3g or not 3g that is the question :lol: )...you can only video call when you have a U.....so to test it...use internet exploper on the device and surf the web on it via gprs...slower,,....then 3g...should nice and quick...then at least you know you have 3g and gprs connections are workin.....but i think o2 have a wee problem with there video calling on the exec...but i dont want to talk about it just now..lol as its doing my head in ..been in a o2 shop trying to fix the video calling.......sad thing is i knew more than they did....gggggggrrrrrrrrrrrr..ps or is that ee.g ? eh?
ArgyleMoss said:
so how do we activate the 3G then?
Click to expand...
Click to collapse
Hi Fellow Plymothian!
1st Problem
Fist thing did the SIM have 3G printed on it (on the big card before you pop it out), if it just says GSM it's not a 3G SIM.
I got my O2 XDA Exec from Mobileshop.com and checked beforhand it would come with a 3G SIM, it didn't but they shipped me a proper 3G sim the next day.
2nd Problem
O2 3G reception is very very poor where I live in Peverell (top of the hill near Outland Road), I can only get a 1 bar signal upstairs in the front of the house. The O2 coverage checker showed good 3G signal strengh.
In comparison 3 and Vodafone 3G are very good signals anywhere in the house.
So I have set the Phone to GSM only and use Wifi when at home, when away I switch over to 3G (UMTS) if need it for data but keep it on GSM for better battery life the rest of the time.
Jonathan
well well.
I have got it now finally. The BUYMOBILES.COM sold me EXEC with a regular SIM 2G one. I have called them in the morning and they told me O2 does not supply them with 3G SIMS for this phone. and told me to comtact o2 to get a 3G sim.
I did that, and they told me either you wait 5 working days or go to any O2 shop and ask for 3G SIM. I did that, called them to activate it(YOU HAVE TO DO THIS IN ORDER TO GET 3G) and now i got my U sign instead of G and video calling is working.
On the sim, YOu do actually have a 3G sign.
Mine came from O2 direct (online)
its a 3g sim card
showing as G not U - so might be needs activating or might be not in their 3G area ??
However I wonder if the free GPRS until 31/12/05 ( if it exists) is for G or U usage, so not going to call them to activate 3G until I know ( if I get free GPRS on 2g, I think I'll leave it a couple of months)
o2 said no nned to activate a 3g card - must be because I'm not in their 3g coverage, that I only get "G" not "U"
Using the 02 sim in my nokia 7600 I can do a network search .. as it details all 2g and 3g networks , and yes I'm only showing 2g for o2 and orange , whereas voda and T Mob all have 2 & 3G ( so does Three , although their 2G is actually o2 piggyback!)
Placing a "3 network" sim in the xda Exec , changes the G to a U, and after changing settings I can get 3G GPRS access - but only to their page telling me to register/pay for the service

Sim updates from Orange UK - 3G no longer works for calling

Hi All,
A little while ago on my Nike (Orange UK) my phone stopped working - can't call out or recieve calls I just get a text message telling me I have a missed call. My callers report going directly to voicemail.
I can still get data (internet and email) and sms and I still get a 3G logo with full strength at the top.
If I switch to explicitly GSM band (as opposed to Auto or UMTS(WCDMA)) through the phone options, everything works as normal again.
I wonder if this is due to putting my 3G sim in my old M600 for a while and an Orange operative sent me some sim updates to allow the 3G sim to work in my old phone. Perhaps this somehow disabled 3G callin/callout support when I went back to my Nike?
When I put this to Orange they don't have a clue what the hell I'm talking about and just suggest a handset replacement which I am less than keen to do.
What is the tecnical name for the "sim update" process called? Does anyone know spacificly what command Orange might have sent to my sim? Perhaps if I can talk to them in their own language they'll be able to help me further.
Thanks peeps!

Please Help

hi just got a new hd2. Powered up and went through the wizards and didnt make any other changes.The problem i have is i cant make a phone call.It just sits pauses for a second and i hear beep beep beep and returns to the homecreen.It shows full coverage and i tried my wifes sim and same issue . We are with meteor in ireland . Any ideas
Have you checked to make sure that Meteor is chosen as your preferred network. I do not have the HD2 with me now, but you can check through the phone settings to make sure.
gearoidol said:
hi just got a new hd2. Powered up and went through the wizards and didnt make any other changes.The problem i have is i cant make a phone call.It just sits pauses for a second and i hear beep beep beep and returns to the homecreen.It shows full coverage and i tried my wifes sim and same issue . We are with meteor in ireland . Any ideas
Click to expand...
Click to collapse
I'm guessing you either bought the phone from Meteor or it is unlocked? it's not locked to a different Operator? (just a thought) Was Meteor in the list of Operators when you did the setup (Comms Manager and select Data Connection - correct countryand service provider should be shown). Also, under Phone / Options is your network type and Band Frequency set to auto?
Do Meteor have settings that could be sent to your device? I'm not an expert, just some points for consideration. Hope you get it sorted.
ok heres an update.
i meant to mention that the phone is simfree.
I have tested the phone with a vodafone sim and it works fine.
I have put back in my meteor sim and it sometimes it works but shows the roaming symbol.
Meteor in ireland use vodafone as a backup if they fall out of coverage
but i know there is meteor coverage here cos my n97 with cell info turned on tells you if you are with meteor or vodafone. So as far as i can make out it does not allow me to join the meteor network.
I rang meteor and they were useless and had not got a clue.
where do i go from here
in phone settings change automatic preffered network to manual and choose meteor it should solve your roaming problem
thanks for the replies .
i have discovered when i try to select meteor in phone settings it does not allow me join the network
upgraded to latest rom and all sorted

[Q] South Korea service problems.

The army as deemed it necessary for me to be stationed in South Korea.
Last weekend I decided to go to the beach. I happened to take my KOREAN Galaxy S2 on a nice little swim with me. Needless to say it was on and fried by the time I got out.
My Wife has sent me my SIM unlocked Motorola Atrix 4G formerly on ATT.
I have my SK Telecom SIM card in the phone and My phone recognizes that. When I search for operators it finds KOR SK TELECOM so I press it. It says Registered on Network. But then the little orange triangle with a ! in it says Service (KOR SK TELECOM) Unavailable. I did the *#*#4636#*#* to see if I could fix it. No options in there helps. It shows my IMEI phone number and shows that I am connected to the network yet still no service.
I have my preferred network type set to GSM/CDMA auto (PRL)
My SMSC: is blank and when I press update or refresh it says Update Error or Refresh Error.
My Signal strength reads anywhere from 79dBM - 99dBM It shows my location.
Anyone have any clue on how to get this working?
I have a similar issue with my S2 in South Korea - using someone elses sim, it doesn't work. 'no data network available' or similar error message. I ended up taking it to the samsung service center and they promise to have it sorted by next week
I took it to a local cellphone store and got it all sorted out. South Korea services are a little bit different. Apparently the networks here demand to have the IMEI of the phone registered the the SIM/Phone number in order to stop the use of stolen or lost phones with other SIMS. I got mine registered to my sim card for free and it is up and working now.
foreign phones in South Korea
omnirok said:
I took it to a local cellphone store and got it all sorted out. South Korea services are a little bit different. Apparently the networks here demand to have the IMEI of the phone registered the the SIM/Phone number in order to stop the use of stolen or lost phones with other SIMS. I got mine registered to my sim card for free and it is up and working now.
Click to expand...
Click to collapse
Is your cellphone bought oversea?
I bought a HTC Panache from Canada and had it authorized by KCC via online.
I took the phone and authorize letter to a local store in a small town and the staff had no idea what to do with it.
I read some where that KT is more foreigner friendly but I would like to keep my existing SIM from SKT so any solutions??
hey sell me your fried sgs2

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