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Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
i went that link and found no "general".... geehh, wanted to activate wp today, but g2g sleep
maybe sum1 can pm me an activation code ?
By 'General' do you mean:
Product Sales, General Inquiries and Genuine Advantage Questions
Have non-technical questions or concerns that your product may be counterfeit or not genuine? Get live, real-time answers to your needs quickly by chatting online with a Microsoft representative.
I visit there, chat with the supporter... And he told me to call my local supporter.
I said I called but they couldn't provide me an activation code so I contact US.
He told me to call the activation center and didn't give me any code :|
Sorry for my poor Eng
I try the 2nd time and I got an activation code And it works like a charm!!!
yyyyyyeeeeeeeeeeeaaaaaaaaaaaaaaa there is no general section...I m in the usa...live right next to Microsoft...literally
I can confirm this works. I'm based in the UK - gave them name, uk number and said HTC 7 and they gave me a code no problems.
really working, i got activation too.
candytripn said:
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
Click to expand...
Click to collapse
Worked like a charm!!!
Still yet to test the code but i received an activation code within three minutes.
WHat section are people selecting. Can't see general. Says "Chat not available" on most of em :/
Cant see "Product Sales, General Inquiries and Genuine Advantage Questions" either and I've selected US as my location
EDIT: ok, can now. Stupid noscript in firefox
worked for me too from germany. just chose United states as location and got it.
hmm.. could you get me one? I tried but I can't seem to get in.
Please
tried chatting and they told me to call support
I tried chatting with general chat, as the instructions said, and they told me to call the technical support 800 number right away rather than giving me an activation code. I think they've caught on to this. :-(
Dammit, even though I selected united states as my location the agent said I was from the UK so I needed to give them a call
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
works like a charm!
had to give the support agent following informations: full name (real), phone number (my number), brand of phone (htc), no live id, no imei, no specific model name
had to wait a couple of minutes while she generated my key and got it!
Worked for me!
This is easier than I thought. I got an activation code within 5 minutes with the first rep. Thanks!
Thuggie said:
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
Click to expand...
Click to collapse
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
I used an anon USA proxy and they gave me a code. Woo!
heretic said:
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
Click to expand...
Click to collapse
Just try again and again
The last person didnt say anything about me having an norwegian IP. she just asked for my name and phone number and then generated the key for me.
Worked! first time...used us portal (Dutch was closed...)
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
nadi15 said:
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
Click to expand...
Click to collapse
No, that was a rumor started by somebody who has been banned multiple times because hes a scammer. (afaik).
What do M$ say to you when you ring them?
If they say to ask your carrier just say that you've been on phone to them multiple times and they keep sending you to M$, others have said that and got key.
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Just send them an email and they will give it to you
Thuggie said:
Just send them an email and they will give it to you
Click to expand...
Click to collapse
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
nadi15 said:
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
Click to expand...
Click to collapse
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
bnlf said:
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
Click to expand...
Click to collapse
I could have helped you out in getting a key lol
m4a1a2 said:
I could have helped you out in getting a key lol
Click to expand...
Click to collapse
I'm going to try the email 1st if that doesn't work I may need your help.
scottzman said:
I'm going to try the email 1st if that doesn't work I may need your help.
Click to expand...
Click to collapse
Try e-mail to M$.You will be shock by them. has has has. see my signature.I got it through e-mail.
Good luck.
nadi15 said:
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Click to expand...
Click to collapse
If you can't call them in your own country call the US support through skype - it's free. A code generator would be warez, and therefor not allowed on xda. Microsoft made a release vaguely saying that they don't really care and will continue giving away free codes.
Tried e-mail 3 times with 3 different e-mails. they didn't gave me a code. I guess I'm out of luck or just stupid...
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Its Easy
Hi Guys,
I did my HD2 yesterday and have another one to do once i get another class 6 memory card. I telephoned the German MS support number and after explaining that i was english and couldnt reach the english support number (so could she speak english?) explained that both myself and my girlfriend have just bought HD7's, the damn things wouldnt work without a key for live services and that the sales assistant mentioned nothing of this.
I offered to give both telephone numbers and asked if the one key code would work for both, she replied that she didnt need any telephone details from me as it doesnt matter and that she would have to give me 2 codes as one wouldnt work for both units. she then asked me for my name (i told her my name was fred something or other) and she then asked for an email address (i gave a fresh one i made for the pourpose without my details) A couple of minutes later she had generated both keys and gave them to me over the telephone.
She was really nice and well mannered and the whole thing was a breeze.
Really guys believe me when i say M$ do not give a damn about what handset you have. Its not like they are losing anything by giving out the keys, if anything they are creating potential marketplace shoppers.
I have an HD7 also and upon comparison the only difference i can see is camera quality, the function and feel is identical.
Best of luck to all those still trying,
Creamy
you must be silly if you don't try the skype method and give up!!
- uses your wifi or 3g internet (so its practically free)
- calls are very clear (even clearer than a normal mobile call)
- masks your location (support guy only ask me if canada or us)
- no queue time
- call completed in less than 5 minutes
i called at CST 9am and only tried once
they did not ask for my phone number or imei, just full name and live id
writing down the 25 digit code can be a pain in the arse though if the support guy has a foreign accent (no racism intended), you will need to make sure you wrote it down correctly by repeating back to him, then thank him nicely and disconnect from Skype, enjoy your HD 7 phone
*HTC has a lot of free useful apps in the marketplace, I would suggest grabbing them asap after activation
i try chat chat service..they keep telling me contact HTC or sales office..i try few time even the proxy..finally..i get my code via the online email support @ microsoft website~~no nd phone number either ..wat i said is jus
"QUESTIONS OR COMMENTS
Message: Hi..can i request a new activation code for my HTC HD7?
thankz a lot.."
then the jus give me the code like tat~~waste a lot of time on the online chat~
nadi15 said:
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Click to expand...
Click to collapse
Thats pretty much standard. I didn't lie to them. I gave them my name, email address and telephone number.
so should I give her my real name and phone and country even thought its not a US or UK number??
EDIT:done that...I hope i didnt make a mistake by telling her that i'm not from the us and my real phone number...
I contacted ms and they quickly reply with this:
Dear Customer,
Thank you for contacting us. Kindly be advised that we will need you to send us the following information:
Name:
Phone Number:
Telephone Model:
Country:
I replyed with my details and im now waiting for a reply
for the ppl that have already received there activation key, how long did this process take?
Thuggie said:
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
Click to expand...
Click to collapse
This was the reply i've got:
Dear Customer,
Thank you for contacting Microsoft regarding your issue.
Kindly be advised that you have reached Microsoft Customer Support for the Middle East. Kindly contact the Microsoft Support in your country by visiting the below link and select your country:
Anyone care to provide an HD7 IMEI number they used to activate? I would be VERRRRRRRRRRRYYYY thankful!
raviluke said:
Anyone care to provide an HD7 IMEI number they used to activate? I would be VERRRRRRRRRRRYYYY thankful!
Click to expand...
Click to collapse
You are not allowed to post a WP7 activation key here, I donÄt think that anyone want to share his IMEI with everyone ^^ To activate the phone you donÄt need a HD7 IMEI, your IMEI is enough and you must get your own activation key ^^.
> http://forum.xda-developers.com/showthread.php?t=928695
yes but the IMEI and windows live ID is not linked to the activation. You can get many activation keys on the same IMEI. It wont make a difference. If anyone can help please PM.
microsoft representative ask for it when trying to get activation code through chat... any help please?
raviluke said:
yes but the IMEI and windows live ID is not linked to the activation. You can get many activation keys on the same IMEI. It wont make a difference. If anyone can help please PM.
Click to expand...
Click to collapse
dralex88 said:
microsoft representative ask for it when trying to get activation code through chat... any help please?
Click to expand...
Click to collapse
I've sent you both a PM.
Read it and use your brain .
I'm not responsible for anything !
Thanks
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
itzik-g said:
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
Click to expand...
Click to collapse
You gave 'em your HD2 IMEI and they said that they won't give you a activation code because of beeing a hd2 IMEI?
As i got my code through email i had not to give any IMEI but i wrote them that it's for my HD2.
So my question: Is MS supporting wp7 on hd2 or is it just about who you are talking/chating... to?
And doesn't MS gets my IMEI anyway once i activate wp7?! seriously
itzik-g said:
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
Click to expand...
Click to collapse
When I rang MS they asked me what phone it was for, I told them it was for my HD7. They then asked me for my IMEI so I gave them mine, from my HD2, I got my activation code without a problem...
I gave them my hd2 imei and they didn't check it
I gave them my HD2's IMEI and they gave me the code as well
I must be the exception here. I unlocked my hd2 today, and called 1-800-microsoft. Told them I had bought a hd7 off the web, I had my product key in 4 minutes, she gave it to me over the phone! They NEVER asked for an IMEI
I went a different route. I did the chat thing but told them that I just got my HD7 and had no idea I would have to activate it when I bought it. I said I was getting ready to bring it back to the store if I couldn't get it activated soon. I got my activation code in about 2 minutes.
Sometimes you just gotta act angry. Be nice but act like it's too many steps to use a cell phone. You'll get your code.
Joel
I keep getting asked for an imei number I cant seem to find a way around it, very frustrating.
Maximillion195 said:
I keep getting asked for an imei number I cant seem to find a way around it, very frustrating.
Click to expand...
Click to collapse
Hi,
I sent you a PM
Read it and Im not responsible !
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
ascottuk said:
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
Click to expand...
Click to collapse
Call Microsoft US, tell them it was a gift from somebody who lives in the US, give them an IMEI (Google for one, really, I have found four) and you`ll get your code. You might get lucky and they will only ask you for your name, e-mail address and phone number (which was my case).
ascottuk said:
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
Click to expand...
Click to collapse
I don't see what your problem is... Give them the IMEI number from your HD2. They have no way of checking it as far as I know. I've done it as have loads of others on here from the UK... What do you think they are going to do have the police come round and arrest you.
The only thing they would do if they do now check, is to say that you don't have a HD7, and they can't provide you with a code...
kawazaki said:
I've sent you both a PM.
Read it and use your brain .
I'm not responsible for anything !
Thanks
Click to expand...
Click to collapse
pm me too..tx for the 1st
anrabi4 said:
Call Microsoft US, tell them it was a gift from somebody who lives in the US, give them an IMEI (Google for one, really, I have found four) and you`ll get your code. You might get lucky and they will only ask you for your name, e-mail address and phone number (which was my case).
Click to expand...
Click to collapse
i need that too, thx i'll appreciate it in the 1s place.
I still have no luck to finding serial number....
i ask Microsoft via chat three times ( i can give screenshots about this) (
but because Windows Phone 7 is not officially launch in my country, they dont wanna give the number..
the last chat, they ask for my imei, i gave them, and they say is not correct...
anyone care to help me?
i'll be very thankfull....
thanks before...
Now before you read this its not a hack, this is just a legit way and easy way to get a real code.
Since I live abroad and I do not have a microsoft company in my country and helpdesk it is pointless to spend allot of money to call overseas to get a Activation key.
I know there are other like me out there who have the same, or are just to lazy to call helpdesk.
Now if you want to avoid direct contact with Microsoft personal I recommend you mail the helpdesk.
I done this 2 days about and within 8hours I had my activation key ready and my mobile activated.
now how to do.
1. go to http://www.microsoft.com/worldwide/
2. choose your country. (under the tab contact information) in my case Netherlands.
3. Click the given link below.
4. Go to the bottom of the site, and click the link Contact Us.
5. Click Email Us.
6. Click Product Sales & General Inquiries
7. Click Product sales and licensing
Attention!
Use a false name!
Same goes for a false Email addres. I recommend you creat a second Live ID, Activation code's given are not linked to that Live ID.
8. Fill in forms.
9. In the commentary box at the bottom of the site, you should wright something concerning about the activation code. That you lost it, you got the phone, a HD7! not a HD2! as a present.
By all excitement you left the box unatended, while you were out for charge ing your phone and preparing it for first use.
The dogs nicked the box from the table destroying all manuals and key codes with in.
10. They will reply and ask for phone numbers and a Live ID.
Give 'm a mobile number, a real mobile number but not yours. Same goes for house phone. I do not know if you can put point 9 and 10 togheter as one.
Go to your countrys yellow page's and choose 2 numbers.
11. They will reply again, with a notification that you may not lose your key again. and ofc. in this mail is your own activation key.
12. be nice and wright a lovely letter in return
I did this 2 days ago.
I had my Code with 8 hours. If you prefer calling then do so. But if you call!
Be prepared they will ask the same things as in point 10. So have already the phone numbers ready and at hand.
Btw, I am just trying to help.
If you guys want to complain about this post then please do it not here.
Toasit said:
Now before you read this its not a hack, this is just a legit way and easy way to get a real code.
Since I live abroad and I do not have a microsoft company in my country and helpdesk it is pointless to spend allot of money to call overseas to get a Activation key.
I know there are other like me out there who have the same, or are just to lazy to call helpdesk.
Now if you want to avoid direct contact with Microsoft personal I recommend you mail the helpdesk.
I done this 2 days about and within 8hours I had my activation key ready and my mobile activated.
now how to do.
1. go to http://www.microsoft.com/worldwide/
2. choose your country. (under the tab contact information) in my case Netherlands.
3. Click the given link below.
4. Go to the bottom of the site, and click the link Contact Us.
5. Click Email Us.
6. Click Product Sales & General Inquiries
7. Click Product sales and licensing
Attention!
Use a false name!
Same goes for a false Email addres. I recommend you creat a second Live ID, Activation code's given are not linked to that Live ID.
8. Fill in forms.
9. In the commentary box at the bottom of the site, you should wright something concerning about the activation code. That you lost it, you got the phone, a HD7! not a HD2! as a present.
By all excitement you left the box unatended, while you were out for charge ing your phone and preparing it for first use.
The dogs nicked the box from the table destroying all manuals and key codes with in.
10. They will reply and ask for phone numbers and a Live ID.
Give 'm a mobile number, a real mobile number but not yours. Same goes for house phone. I do not know if you can put point 9 and 10 togheter as one.
Go to your countrys yellow page's and choose 2 numbers.
11. They will reply again, with a notification that you may not lose your key again. and ofc. in this mail is your own activation key.
12. be nice and wright a lovely letter in return
I did this 2 days ago.
I had my Code with 8 hours. If you prefer calling then do so. But if you call!
Be prepared they will ask the same things as in point 10. So have already the phone numbers ready and at hand.
Btw, I am just trying to help.
If you guys want to complain about this post then please do it not here.
Click to expand...
Click to collapse
If all of us use that, microsoft is suddenly going to get a large number of complaints that dogs have a global conspiracy against HD7 manuals and activation codes
Great job
Just followed your advice, awaiting a reply. Do they not ask for an imei number? This seems to be reported a lot recently
Sent from my HTC HD2 using XDA App
matthewharmon102 said:
Just followed your advice, awaiting a reply. Do they not ask for an imei number? This seems to be reported a lot recently
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
No, They only ask for your Mobile number and house phone number.
They do not ask for IMEI numbers.
Toasit said:
No, They only ask for your Mobile number and house phone number.
They do not ask for IMEI numbers.
Click to expand...
Click to collapse
I was asked for Name, Surname, Phone Model, Phone Number and Live-ID
Mordanius said:
I was asked for Name, Surname, Phone Model, Phone Number and Live-ID
Click to expand...
Click to collapse
Yes and for Phone model they do not mean your IMEI number.
And do not forgot say you got a HD7. Since DFT cracked the HD7 WP7.
All those things they asked need to be false. I recommend you do that
A quick tip,
If you ever was asked for an HD7 IMEI.
...............................................................
Thanks to the |OP|
i sent 2 support requests, 1 from the UK and 1 from the US, and both said i need to call (one gave the UK number, and one gave the link to search for a region). looks like im going to have to call them
After 3 times trying to achieve an activation code with MS in the USA with the chat function (3 different BLA-BLA stories...), I've tried this option ... AND IT WORKED LIKE A CHARM!
I made up a different story why I lost my code for the imported HTD HD7, got a mail back asking for my Live-ID mail (created a new one just to make sure) and a mobile number (I only gave them a fake one), the same day I got the code by e-mail and now the Marketplace etc. works!
-- I'm living in the Netherlands --
Thanks for this suggestion!
kawazaki said:
A quick tip,
If you ever was asked for an HD7 IMEI.
...............................................................
Thanks to the |OP|
Click to expand...
Click to collapse
lol, good tip
Hehe I was looking at It for six minutes with my stoned head and then I figured...aaah now that's what he means with the tip!!
So every time I try to claim my galaxy buds I get an error invalid ean number but If I change the number to something random I get a javascript error(I change the last number) anyone else had this issue?
suljo94 said:
So every time I try to claim my galaxy buds I get an error invalid ean number but If I change the number to something random I get a javascript error(I change the last number) anyone else had this issue?
Click to expand...
Click to collapse
Contact Samsung
suljo94 said:
So every time I try to claim my galaxy buds I get an error invalid ean number but If I change the number to something random I get a javascript error(I change the last number) anyone else had this issue?
Click to expand...
Click to collapse
Hey bud. Use ur Samsung members app (it comes installed already) - live chat. I used it yesterday regarding ny earbuds. They're rather helpful.
The Samsung website promotions page is having errors.
I downloaded the "Shop Samsung" app. Log in and the first part indicated to redeem the galaxy ear buds.
It asked me from where it was purchased and enter the address to get it delivered. After a minute, I got a email it was approved and it was going to be shipped Mar 18. You can even add up to 5 earbuds claim on the same app or phone (by providing the WIFI and MAC address of each separate phone)
jdanielsantiago25 said:
The Samsung website promotions page is having errors.
I downloaded the "Shop Samsung" app. Log in and the first part indicated to redeem the galaxy ear buds.
It asked me from where it was purchased and enter the address to get it delivered. After a minute, I got a email it was approved and it was going to be shipped Mar 18. You can even add up to 5 earbuds claim on the same app or phone (by providing the WIFI and MAC address of each separate phone)
Click to expand...
Click to collapse
guerreironexus said:
Hey bud. Use ur Samsung members app (it comes installed already) - live chat. I used it yesterday regarding ny earbuds. They're rather helpful.
Click to expand...
Click to collapse
dynospectrum said:
Contact Samsung
Click to expand...
Click to collapse
So I called samsung and the rep told me they have alot of problems with the action and that I should try tue/wed/thursday and that it should work then but thanks guys glad I wasn't the only one. haven't recieved a confirmation but I can't use my imei anymore so it is probably processing my request
suljo94 said:
So I called samsung and the rep told me they have alot of problems with the action and that I should try tue/wed/thursday and that it should work then but thanks guys glad I wasn't the only one. haven't received a confirmation but I can't use my imei anymore so it is probably processing my request
Click to expand...
Click to collapse
Did you ring them? I did and got my concerns answered - I only had a delivery note as proof of delivery and had to login to the website and save that as a pdf to show my pre-order date, i did this as i did not have a receipt as i upgraded over the phone. I also sent screenshot of my imei number, seemed to do the trick as after my explanation was sufficient and the chap double checked my docs and authorised the buds straight away, got confirmation in email shortly after. i range UK number if that helps.