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Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?
first try a different rom, fresh install. if that doesnt work. return it and get another one.
U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Moisture exposure. Also, Kof200440 makes a valid point.
fadishehadeh said:
Dear all,
After using the S4 (Unlocked 9500) for 6 months, suddenly the phone suffered from the following:
- Network loss, not even emergency calls nor other network related matters are accessible, the phone shows the circle with the crossing line whether it has a sim card or not, I tried every single setting and none work. Also removed the micro sd.
- Flight mode can be enabled but can only be disabled from the settings and not from the startup menu
- Bluetooth cannot be disabled/enabled
- Phone not recognized by PC/ODIN even in download mode on several pcs
- Weird behavior where phone acts by itself
- Keyboard problem, you press a letter it presses the next letter and doesn't stop pressing.
- Reset phone from recovery works but clearing cache gives and error and restarts
Most probably the phone has a corrupted rom (radio/modem is lost along with several other problems) and I cannot root it and install a new rom since no access to the phone via PC/Odin and Mobile Odin needs root and root not available without PC.
Any advice?
Click to expand...
Click to collapse
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.
kof200440 said:
U r using I9500 for 6 months ??? How is this possible ?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Since released.
zaki aziz said:
it's easy..
almost same with me & others user around the globe. Just flash stock rom, make it official.
Just send to Samsung service Centre. Normally they will do some recovery on ur device, like mine last week. Then, S4 will back to normal.
Click to expand...
Click to collapse
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.
Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?
Cybertom said:
Same happened to me, i had backups with efs-pro (all partitions ticked) and nandroid backup. But i wasn't able to recover my imei & baseband. Brought it to samsung service center. they blamed me for rooting, but they had no proof because everthing was back to normal and no cutstom counters. they told me, no problem, we wil flashed it to orginal with emei. but after 3 hours, sorry it won't work. we have to sent it to samsung and replace motherboard.
Now my biggest concern, a lot of people complaning about there lost of emei and baseband. so what's happening ?
Click to expand...
Click to collapse
yupp..
when i sent to samsung service centre they do imei recovery.everything back to normal.i no idea why few digit of imei missing or hidden.
---------- Post added at 08:19 PM ---------- Previous post was at 08:15 PM ----------
fadishehadeh said:
I cant access the phone since it is not recognized by the pc whether in download or normal mode even Odin cannot recognize it. Anyway to install rom directly from phone without root? or even root the phone directly from the phone without pc? If I can root from phone i might be able to install mobile odin and flash a rom.
Also phone never rooted and has stock rom.
Click to expand...
Click to collapse
so..ur S4 still official status.
don't let ur head get sick better send it to samsung.
Currently I cant reach samsung, I need to solve it myself.
Can I install a stock rom from stock recovery? Where to get a signed stock rom?
Can I install cwm without rooting and from cwm flash a rom?
Can I root without a pc using an apk?
Any help is appreciated.
Thx
Sent from my GT-I9300 using Tapatalk 4
Hello.
I'm having an International Unlocked Note 3 - SM-9005 using the method in this thread : http://forum.xda-developers.com/showthread.php?p=46511887#post46511887
It's been 2 months now, and there were no problems till now, and since the last 5 days, I've been noting something strange :
Whenever I connect the USB cable for charging, or when I connect the phone using the cable to my PC, the phone keeps rebooting. Continuously. Sometimes it resumes charging after 3 or 4 reboots. Sometimes the loop continues.
The only major changes I have made recently, was installing the Root External 2 Internal app to try swapping the cards. It didn't work fully though. And I have also installed one of those 64GB Sandisk cards. The card seems to work alright.
And I also recently bought a Yoobao 13000mAh YB-651 PowerBank.
I first noticed the reboots when I connected this powerbank at the 4th or 5th time. After that, the problem started whenever I connect the USB cable.
I tried changing the cables, still same result.
I have also tried full factory reset and data/cache wipe at recovery but still no change.
I have tried removing the battery and reinserted, but ditto. Also removing the SD card didn't do anything.
Could it be the powerbank somehow messed up my battery which is causing this problem?
Before I change the battery, I would like to know if the battery is causing this problem.
Today, after the factory reset I noticed the carrier signal is abysmal. Just one or 2 bars, and even complete no-signal. This never happened before, and the bars were almost always full previously from where I'm using it.
All other functions of the phone seems to be working well.
Thank you for any help.
Anyone noticed similar problems?
Flash this and see if it fixes your problems:
http://forum.xda-developers.com/showthread.php?t=2507403
Download the zip and flash it in CWM
zylor said:
Flash this and see if it fixes your problems:
http://forum.xda-developers.com/showthread.php?t=2507403
Download the zip and flash it in CWM
Click to expand...
Click to collapse
Thanks.
Is it safe to flash that in my phone? Currently my phone is working good. Except for the sudden drop in the carrier signal reception quality recently.
It's only when I connect a USB cable to the phone that it goes into continuous reboot loops. If I remove the cable or switch off the power source, then it goes away.
It does not have the random reboots as reported by some.
It goes out of the loop if I remove the cable and reconnect while it's rebooting, and then I can continue using it as it charges.
It's weird and annoying.
Currently I have already flashed the latest official rom from Samsung. And the knox is maintained at 0x0. And the System Status is Official.
Well if you still have it with knox untouched, go to a Samsung Repair Center...
zylor said:
Well if you still have it with knox untouched, go to a Samsung Repair Center...
Click to expand...
Click to collapse
Yes, I'm going to the Service Centre tomorrow. Thank You.
Hmm...I just noticed something.. the reboot problem went away after I removed and reinserted the SIM card....
The problem re-appeared.
So I just sent it to the Samsung Service Centre.
Took 4 days. They said that they have changed the PBA (Phone Board Assembly?).
Now everything's good.
Fortunately I didn't trip the knox, and my phone was still under warranty, even after rooting as I have mentioned in the link in my first post. I flashed the latest official rom to make the Device Status to Official again, before sending the phone for service.
And how do I edit the title of this thread? I would like to add "Solved" to it. Thanks.
The problem re-appeared.
So I just sent it to the Samsung Service Centre.
Took 4 days. They said that they have changed the PBA (Phone Board Assembly?).
Now everything's good.
Fortunately I didn't trip the knox, and my phone was still under warranty, even after rooting as I have mentioned in the link in my first post. I flashed the latest official rom to make the Device Status to Official again, before sending the phone for service.
And how do I edit the title of this thread? I would like to add "Solved" to it. Thanks.
please go in the developers settings and turn off debug usb
i had a similar problem with mine using win7 on vmware
I have tried everything I can possibly think of in a short period of time, and need an answer in a hurry. The phone (Verizon Samsung Galaxy Note 3 N-900V) was rooted back when kitkat was the main OS using geohot's towelroot (or possibly kingo root I can't remember which i used after I got the phone and upgraded from ICS). I have 2 of these exact same phones, used the exact same rooting method, and unrooted by uninstalling the superuser app, rebooted, and installed the OTA update to lolipop. My phone works fine, (the one I'm typing from) however, my other phone decided to take a dump. It's a software bug between the samsung firmware and the new lolipop OS. It was working for several months, then all the sudden it wouldn't recognize/register the APN. Now it doesn't see anything just about with the phone. Not even the IMEI from the phones serial number. The sim card has been replaced twice and has worked for a matter of a few hours, however, upon restarting the phone, it goes back to no service, and nothing is registered or recognized. I reflashed the phone with the stock 5.0 Lolipop using Odin several times to no avail. My phone (one I'm using now) once did this months ago, and I was able to access the service menu and reregister the SIM card and phone has worked fine since. With this other phone, I can't get into the service menu at all because nothing is registering. So, after reflashing 4 or 5 times, factory reseting from both the OS and from recovery booting, it still has the same issue. Here is my question. It used to be when I reflashed, the custom padlock would disappear. I'm getting a new phone tomorrow, and I need to get rid of the custom padlock before I return the old phone. I can use Odin, or whatever but it has to be something, I can do while it stays stock. The knox counter has not been tripped, and the flash counter is not tripped nor showing anything on the download mode. Everything lools, and feels stock, except that custom padlock. Is there a way to get rid of that custom padlock unrooted, by reflashing? I even used a pit file to repartition, but that didn't work either. Need help A.S.A.P.!
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
Hard Brick
xxperrin said:
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
Click to expand...
Click to collapse
You thinking maybe a NAND erase?
Hard Brick
I've thought about flashing the wrong rom too but dunno if that will work 100%. I either need to fix it, or make it 100% unrecoverable. Any advice?
So, I'm having a particularly strange issue here. I recently got this Sprint Note 4 and activated it. However, there appears to be a missing option under settings. Tethering and Hotspot is straight up gone. To clarify, I have pictures attached showing the item listing, and one without it.
Clarifications of troubleshooting I've tried so far:
I have attempted a factory reset of the device
I have attempted to do a reset with ##72786#
I have tried updating Profile, PRL,
I am using a DeOdexed PH4 6.0.1 ROM. I have tried reflashing per instruction (triple wiping Cache, Dalvik, Internal, System, etc)
I have tried flashing a STOCK OTA PH4 ROM to see if it would show up there. It does not.
I called Sprint technical support to reprovision my phone. They pushed out a a reprovisioning that I accepted. No change.
At one point, Wanam/Xposed was attempted to be installed. I checked for system/csc/features.xml. It was not there
http://forum.xda-developers.com/note-4-sprint/development/rom-stock-ph4-bloated-deodexed-t3473610/ is the custom ROM i'm using. However, it doesn't seem like a ROM specific issue.
If I use Activity Launcher or itools, i can access the actual wifi hotspot MENU (the toggle off and on, LAN settings, etc). I can enable it and the system will broadcast the SSID. However, if I try connecting to it, no devices are able to successfully connect.
here is the Activity Launcher referenced, for other readers:
http://forum.xda-developers.com/showpost.php?p=66713935&postcount=7
but anyways, regarding devices not being able to connect, sometimes the data connectivity (through hotspot only, not for the entire phone) will go dead if you don't start using it immediately after first unlocking and activating tether.
in my experiences, if you keep data alive by immediately connecting a device after your first time turning tether on (after unlock) by downloading a large file or somewhat frequently reloading web pages (on the connected device!) -- anything that will keep data sending and receiving -- it will stick, and the data service to connected device issues will stop.
it's not foolproof, it's not a silver bullet, but this is the method to the madness I have learned and worked for me many times when changing roms and even getting new phones.
it's been a couple months since I had to fiddle with it last, so I can't remember if it was necessary to re-unlock after a failed attempt at keeping data alive. you might only have to toggle data off then back on for another attempt.
when I had the problem of connected devices losing internet access, it would only happen after having worked for a few seconds to a few minutes. it'd work then abruptly stop, and this is my "fix"
My issue seems more in line with the devuces failing to validate to begin with. Not losing connection.
I had something like this before, I vaguely recall it having to do with using Odin vs. OTA stock. So did you try wiping your phone completely then Odin the stock PH4 tar, or did you OTA to PH4?
beezar said:
I had something like this before, I vaguely recall it having to do with using Odin vs. OTA stock. So did you try wiping your phone completely then Odin the stock PH4 tar, or did you OTA to PH4?
Click to expand...
Click to collapse
The very very very first time, I OTA'd to PH4. The next two tries were wiping completely and using the PH4 tar file. So both methods have been attempted.
I was referring to loss of internet connection, not signal related. I thought that was clear, sorry
Sterist said:
I was referring to loss of internet connection, not signal related. I thought that was clear, sorry
Click to expand...
Click to collapse
I thought you meant loss of internet connection in the sense of anti-tether provisioning from Sprint. My phone's LTE never goes down (and I am able to still browse the internet from the mobile device while tethering).
The connected devices never successfully "connect". They aren't listed as connected devices under the mobile hotspot. My other Android phone (without mobile data) is forever connecting. My macbook claims it has an assigned IP but is "unable to access the internet". So I'm not sure what the hell is going on with that.
At this point, I have restored my Note 3 as my active device until I get this resolved. I'm willing to re-write everything down to the barest metal I can.
Somebody in another topic mentioned something about PIT. I don't know anything about that sort of thing. My knowledge extends about as far as installing recovery and flashing ROMs.
I'm confident I could follow procedure, but could use a guiding hand on where to go from here.
sounds like the tether unlock method you used was not done correctly, whether by whoever made it or yourself
method 2 in Galaxy Tools should work just fine. there are several threads in the Sprint note 4 seconds that contain the apk or ppl that will pm it to you. the author discontinued the public/free version of the app and now chargers $35+ per person for a 1 time use lol once you get a copy of the free one, make copies and store on multiple devices forever.
it's primarily for Sprint Sammy devices, so you prob won't see much if anything about it here in the collective note 4 forum.
may work on some boost or even tmo, but yeah.
edit:
you'll want either 3.1.5, easy install n msl read broken on MM and less features
or 3.1.8, troublesome install with msl read working but unreliably, more features.
Sterist said:
sounds like the tether unlock method you used was not done correctly, whether by whoever made it or yourself
method 2 in Galaxy Tools should work just fine. there are several threads in the Sprint note 4 seconds that contain the apk or ppl that will pm it to you. the author discontinued the public/free version of the app and now chargers $35+ per person for a 1 time use lol once you get a copy of the free one, make copies and store on multiple devices forever.
it's primarily for Sprint Sammy devices, so you prob won't see much if anything about it here in the collective note 4 forum.
may work on some boost or even tmo, but yeah.
edit:
you'll want either 3.1.5, easy install n msl read broken on MM and less features
or 3.1.8, troublesome install with msl read working but unreliably, more features.
Click to expand...
Click to collapse
Came back around to this, as I am running a multi-rom and am still encountering this issue. I never attempted any hotspot unlockers. The hotspot was missing from the get-go.
Gamemaster1379 said:
Came back around to this, as I am running a multi-rom and am still encountering this issue. I never attempted any hotspot unlockers. The hotspot was missing from the get-go.
Click to expand...
Click to collapse
Just a thought and question: when you Odin stock tar to recover from this condition, are you using the rooted extended power menu to boot to download mode? Or, do you prevent the auto reboot of stock tar flash with Odin options?
A noted developer, @idone from Galaxy Tool app, once shared with me that rooted shortcut or preventing auto reboot can prevent the normal flash of Odin booting to recovery momentarily to set csc options. csc options flashed may not restore on any boots if you skip that initial auto boot.
The suggested method is to power down and pull battery for 30 seconds our more before reinserting battery and manually booting to downloaded mode. And do not uncheck auto reboot or pull battery but use Odin defaults and let phone auto boot. Doing this allows the phone to boot into recovery to do its thing briefly before booting system. I usually just let it perform the setup wizard and didn't activation just in case.
I rarely do the the data profile update or PRL because if letting the phone setup this way and phone prompts to reboot later, I believe this all done. But since this may allow ItsOn to bootstrap initialize, after flashing TWRP and backing up, I wipe internal memory and factory reset before flashing a custom ROM. Data format is optional; I don't always do that.
But if you do all that and don't see hotspot in Settings of stock, that's a problem. Maybe from dead stock, try KIES or Smart Switch to restore latest stock and check again?
Sent from my SM-N920P using Tapatalk
Folks I initially tried to root my phone *SM-G935F* using Odin and a CF hero2lte file. The flashing was all good to go with a green pass. Then upon rebooting the phone got stuck on the Samsung logo boot screen with red words at the top that said **Recovery Is Not Seandroid Enforcing**. This being the case all I was able to get into was (Download Mode). I tried to do the samething a few times and gave up after no successful attempts and the phone not being able to successfully reboot.
Fast forward to present I downloaded the phone's firmware which was a zip that contained 4 files (5 total actually because there was another CS file in the event that you wanted to preserve your data etc.). I loaded all of the files in Odin and made an attempt to flash the phone again however it got stuck on *System* and never go to Green *Pass*. So I figured I would try it a couple of more times in case Odin or something just got hung up on the first try. Any how that wasn't the case.
Now with the above being said what did change is when I would try to reboot into *Download Mode* again it said something along the lines of Emergency Smart Switch Recover. I downloaded Smart Switch onto my computer and went through the specific steps to try to Recover the phone using Smart Switch. Now after it was all done I got to the blue screen with the Android and it said *Erasing...* then the phone booted up and its now stuck at the Samsung animation screen. This being said as of current I can now access *Download Mode* and also boot into the black screen or *Recovery Mode* I think its called where I can reboot the phone through a bootloader, power off, factory data wipe / reset, etc etc.
The above being said I have tried the factory reset / wipe. The reboot in bootloader, reboot phone, all with no success.
Also would like to add that before doing all of the above I forgot to tick *USB Debugging* in Developers Mode when the phone was in its normal state. I must also mention that all of this was a first for me and I looked at doing so to try and recover lost data on my phone. Also wanna add that I am not too familiar with ADB or twrp or how to mess with any of that stuff given the limited access I have to my device because it can no longer bootup like it normally would.
I'm currently at a lost of words as to what I can do next as I am out of ideas and could really use some help. I would also be more than happy to donate a little to anyone who is able to help me boot my phone back up and get things back to normal.
Any and all help would be greatly appreciated.
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
Bro would you tell pls , what you did to restore. Thanks
shah22 said:
Bro would you tell pls , what you did to restore. Thanks
Click to expand...
Click to collapse
After me not being successful with the root or with flashing the stock OEM firmware using Odin the phone would get hung up in download mode and the only difference when it would go into download mode it would say to use SmartSwitch Emergency Recover which is what was used and that fixed the issue and the phone rebooted completely fine.
However the above being said I honestly still feel the phone has some small minor issues that I did try to resolve all with no luck. First off when loading to my home screen the icons, and clock, etc etc take about 2 or 3 seconds longer for them to appear on screen than it used like when the phone was new out of the box.
Other thing to note is for some odd reason this issue was thought to be worked out by just booting into recovery mode and doing a factory reset from there, wiping the cache, etc etc. Well this also didn't solve the issue and for some odd reason when performing this the phone didn't reboot on its own.
Basically how it should be normally is after you select that you want to do a factory reset, wipe cache, etc etc, the phone should normally reboot and go through the entire process by itself, however this was not the case. The phone instead went back to the recovery screen and I had to select reboot rather than it normally rebooting on its own.
I've honestly given up on things and given that it is in working order with just a few small minor hiccups I've decided to give the phone to a family member which they plan to use as trade-in credit towards a new Galaxy Note 8.
That being said I will always have a soft spot for the S7 Edge being it was my first smartphone after I had bought a Sony Xperia Z during the same year but returned it the day after because what was to me being poor quality of the Sony phone.
Hmm, looks strange bro , your phone didnt worked after flashing stock rom with odin , and this is the last resort , but you said it was normal before you tried to root , so i guess it was still a software issue other than some hardware problem due to software , but anyways wish you good luck in future , another thing is that my s7 edge has also a very poor build quality , has front camera issues , paint peeling around usb port , wifi issue and high battery degradation , but that happens i guess with today's phones
The version of Odin I used was v3.10.6. I had tried the most current version and a few others, and from the get go for whatever reason this was the only version that would actually pickup the phone being added. Well wait hold on a second the other version would say added when the phone was in but when hitting start nothing would happen, even after waiting an extensive amount of time, also note that the com was highlighted that blue ish color indicating the phone was being recognized by Odin but once again for some odd reason it was only version v3.10.6 that carried out the process of my root attempt and also the attempt I made flashing the original firmware on it.
As for quality the phone had no paint chip or peeling, neither the silver aluminum frame around it either. The build quality was beautiful and up to par with mine. I had a soft spot for my S7 Edge also because it was in the white color which at the time of purchasing was a bit more scarce than the other colors. I purchased the phone from an Amazon.com seller, and during that time I also purchased 2 others from other Amazon sellers but returned those because they had carrier animations for them that were Band LTE or Brand LTE, whatever its called.
This one had no carrier animation upon boot and turned out to be a UK Nougat model. Haven't really seen or came across another one since that would be from a trusted seller or source. Nowadays you never know what you're getting both on eBay and Amazon from these third party sellers.
Yeah thats really strange with odin , its good that you dont have quality issues which struck heavily on me , but yes everyone should be quite careful when ordering online and only should do with trusted resellers
Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
Click to expand...
Click to collapse
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
vini3237 said:
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
Click to expand...
Click to collapse
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Hydranize said:
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
Click to expand...
Click to collapse
Phone is SM-G935FD
I do not know what caused it, I already got the celuar so, in status it says Custom.
I already tried to blink for odin 3 different Stocks and the same thing continues.
When I got it it could not access the recovery mode, only the download mode was accessible, after flashing the Brazilian Stock 6.0.1 I was able to access recovery mode.
The phone turns on, and hangs at boot, Samsung logo, restarts and stays in infinite looping.
Can it be Hardware?
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Hydranize said:
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
Click to expand...
Click to collapse
Ok now i think what was the problem , you didnt enabled usb debugging , and for flashing with odin its a must ! , for guys who want to flash firmware using odin .. please enable usb debugging in developer options or you will have much issues and may also brick your phone , so if you dont want to enable usb debugging or developer options , just use samsung smart switch on pc to flash your firmware.
Yeah that was my issue was I had OEM Unlock checked off and one other thing in Developer Options and forgot to enable USB Debugging leaving me stuck in the process when the phone couldn't reboot normally after the flash attempts. But yeah SmartSwitch Emergency Recovery should definitely be able to fix and resolve the issue if the phone can't reboot normally.