URGENT Help required please - Galaxy Note 3 Q&A, Help & Troubleshooting

I have attempted to install a different region firmware on to my SM-N9005 phone. now my phone does not boot up and and says "firmware upgrade encountered an issue. Please select recovery mode in kies.
the problem is, kies doesnt seem to detect my phone. All it says on the left is please connect device. I have installed drivers too.
any help pls?

Try to go to download mode and flash another firmware.
Sent from my SM-N9005 using XDA Premium 4 mobile app

problem is i dont know which country this phone orignally came fromi think hong kong maybe any way of finding out?

jeezy85 said:
problem is i dont know which country this phone orignally came fromi think hong kong maybe any way of finding out?
Click to expand...
Click to collapse
If it's 16gb then it's from Hong Kong

You can't flash firmware from other regions onto the Note 3. Odin will fail at the last gasp.
Sent from my SM-N9005

jeezy85 said:
problem is i dont know which country this phone orignally came fromi think hong kong maybe any way of finding out?
Click to expand...
Click to collapse
Use Kies and then select Tools> Firmware upgrade and initialization. It will ask you for the model and serial number then it will download the original ROM.

Only way I could fix this exact issue was by flashing original firmware from samfirmware guess your just gonna have to try loads till you get it.
Sent from my SM-N9005 using XDA Premium 4 mobile app

i think the way out might be to find out what region its from, and flash some rom via ODIN. maybe u can use the serial number to find out or something?
I had screwed up my phone last week and it wouldnt boot. But my case was simpler - i knew exactly what i had done. I simply flashed TWRP recovery via ODIN, used it to mount /system and then undid my change.
---------- Post added at 01:55 PM ---------- Previous post was at 01:22 PM ----------
also if you take out the battery, you should see the model number

thanks for the replies guys
i think its the hong kong version TGY
still havnt got it working ive tried restoring through kies but i get a error saying fused 2 binary 1
any solutions?

jeezy85 said:
thanks for the replies guys
i think its the hong kong version TGY
still havnt got it working ive tried restoring through kies but i get a error saying fused 2 binary 1
any solutions?
Click to expand...
Click to collapse
I would recommend going to the Samsung Firmware page and downloading the appropriate firmware for your device:
http://www.samsungis.com/Firmwares/list_1_1.html
After loading this firmware through KIES, you still encounter issues, I would recommend rooting and installing the factory ROM or a compatible one which should resolve the issue.
Hope this helps!

Related

[Q] Problem with samsung KIES and HUB

Hi, I bought my Galaxy S4 9505 about a month ago, everything was great, I later decided to flash a custom ROM.
Something went wrong and i soft bricked my device, I was able to flash the stock ROM later and fix it.
however, I recently found out the after flashing the stock ROM, samsung KIES no longer recognizes my device.
I have installed the device's drivers, and KIES have identified it before I flashed it.
In addition, whenever I try to use samsung HUB, the app crashes immideatly giving an error message: "Mandatory Parameter Not Found (1101)"
Searching for the error, only one result came up where someone flashed his ROM using mobile odin, and it got fixed by reflashing with odin for windows.
Unfortunatly, this is not the case, I originally flashed it with windows odin, and even tried to flash it again, but still the same result.
If anyone can help me that would be great.
Thank you
itaymm said:
Hi, I bought my Galaxy S4 9505 about a month ago, everything was great, I later decided to flash a custom ROM.
Something went wrong and i soft bricked my device, I was able to flash the stock ROM later and fix it.
however, I recently found out the after flashing the stock ROM, samsung KIES no longer recognizes my device.
I have installed the device's drivers, and KIES have identified it before I flashed it.
In addition, whenever I try to use samsung HUB, the app crashes immideatly giving an error message: "Mandatory Parameter Not Found (1101)"
Searching for the error, only one result came up where someone flashed his ROM using mobile odin, and it got fixed by reflashing with odin for windows.
Unfortunatly, this is not the case, I originally flashed it with windows odin, and even tried to flash it again, but still the same result.
If anyone can help me that would be great.
Thank you
Click to expand...
Click to collapse
Did you do a data factory reset after flashing the stock rom in settings/accounts/backup and restore/reset.
eclickn
gee2012 said:
Did you do a data factory reset after flashing the stock rom in settings/accounts/backaup and restore/reset.
Click to expand...
Click to collapse
Yes
Hasn't helped
any more ideas?
itaymm said:
Yes
Hasn't helped
any more ideas?
Click to expand...
Click to collapse
You may have the wrong CSC file installed? Look if you have the correct one in dialpad *#1234#.
gee2012 said:
You may have the wrong CSC file installed? Look if you have the correct one in dialpad *#1234#.
Click to expand...
Click to collapse
I'm preety sure it's the right one.
I wrote it down before i flashed and it's the same one now:
I9505XXUAMDI
itaymm said:
I'm preety sure it's the right one.
I wrote it down before i flashed and it's the same one now:
I9505XXUAMDI
Click to expand...
Click to collapse
In what country do you live and which rom did you install? Strange, i would advice to reflash the rom and perform a data factory reset afterwards. Have no further ideas atm. Good luck
gee2012 said:
In what country do you live and which rom did you install? Strange, i would advice to reflash the rom and perform a data factory reset afterwards. Have no further ideas atm. Good luck
Click to expand...
Click to collapse
I live in Israel and bought the phone in israel.
I looked in samfirmware (dot) com
and it seems like there isn't really an Israel firmware, it also says the one I have is of Ireland's
I can guarentee that I9505XXUAMDI was the firmware installed before and after the flashing
itaymm said:
I live in Israel and bought the phone in israel.
I looked in samfirmware (dot) com
and it seems like there isn't really an Israel firmware, it also says the one I have is of Ireland's
I can guarentee that I9505XXUAMDI was the firmware installed before and after the flashing
Click to expand...
Click to collapse
Aah i see, you probably don`t have the correct software from the country/region where the phone originated from. You have to find the country where the phone was initialy sold. Look here and typein your imei number http://sndeep.info/en.
gee2012 said:
Aah i see, you probably don`t have the correct software from the country/region where the phone originated from. You have to find the country where the phone was initialy sold.
Click to expand...
Click to collapse
Are you sure this is the problem?
How can i find out the original software?
itaymm said:
Are you sure this is the problem?
How can i find out the original software?
Click to expand...
Click to collapse
Contact the reseller where you bought it.
gee2012 said:
Contact the reseller where you bought it.
Click to expand...
Click to collapse
Contacting the reseller about it will probably lead to voiding my warranty if I explain why I need to know, or refusing to answer if I don't explain why.
I can try to check out the firmware of some other S4 I9505 of people I know in Israel, hoping it will lead to something.
I still find it very hard to believe that even if the reseller told me where the phone was originally sold, it would turn out to be something different than Ireland.
I can guarentee that I9505XXUAMDI was the version I had before flashing, and I don't see how it could be unless it originated there.
OK, luckily, I still had a CWM recovery from before flashing the new firmware, i restored the backup, and now I know my CSC, my KIES work and samsung HUB as well.
However I now have CWM, and I wish to remove it, from what I know, only by flashing the stock firmware I will be able to remove CWM.
If I flash the firmware I thought was the correct one, I will return to the point where KIES isn't working for me again.
with this info:
PDA: I9505XXUAMDI
CSC: I9505TSIAMD8
which firmware should I flash?

GT-i9505 does not support initialization

Noob question ahead!
I have International Galaxy S4 i9505 and I’m currently on rooted stock rom “i9505vjuemj6″ (zto) brazil android 4.3. I can not update OTA because of “modified device issue” and also can not update via Kies it says “GT-i9505 does not support initialization”.
Can I download “I9505VJUEMKE_I9505DGTEMKE_DGT” venezuela android 4.3 and flash it using odin to fix everything above?
- If not, which latest stock ROM do you recommend to install?
- Any description for this? “GT-i9505 does not support initialization”.
For install updates for android 4.3 u only need Kies 3, no Kies. I recommend u install the updates only with Kies 3 or via OTA. Flashing other firmwares that dont marry with ur region code is create more problems :highfive:
Joku1981 said:
For install updates for android 4.3 u only need Kies 3. I recommend u install the updates only with Kies 3 or via OTA. Flashing other firmwares no for ur region code is create more problems :highfive:
Click to expand...
Click to collapse
Thank you sir, but I have the Kies 3 installed already. I also uninstalled and then re-installed the kies 3. also using OEM usb cable. and the error message persist!
any idea to fix the error?
or even can you point me the best STOCK ROM for my situation?
martikp said:
Thank you sir, but I have the Kies 3 installed already. I also uninstalled and then re-installed the kies 3. also using OEM usb cable. and the error message persist!
any idea to fix the error?
or even can you point me the best STOCK ROM for my situation?
Click to expand...
Click to collapse
Conect it to Kies 3 and make me a screenshot pls :good:
Joku1981 said:
Conect it to Kies 3 and make me a screenshot pls :good:
Click to expand...
Click to collapse
Holy s**t, kies suddenly recognize my phone and says there is an update. :laugh:
i43.tinypic.com/t65853.jpg
same problem
Mate i am having the same problem and tried everything that's been said here. I am however in New Zealand and put a Nordic 4.4.2 on via Odin, but that shouldn't matter because as soon as i put the serial no. in that should fix it and initialise
Joku1981 said:
Conect it to Kies 3 and make me a screenshot pls :good:
Click to expand...
Click to collapse
MadR4sta said:
Mate i am having the same problem and tried everything that's been said here. I am however in New Zealand and put a Nordic 4.4.2 on via Odin, but that shouldn't matter because as soon as i put the serial no. in that should fix it and initialise
Click to expand...
Click to collapse
Dial *#1234# in ur phone and make a screenshot pls :highfive:
ok
Will do and get back to you as soon as i get another firware on, have also contacted Samsung and the'ry look into it too. but cheers if you can help. i'm just mucking around with other options as well at moment. i understand some forums say you cannot roll back the firmware from 4.4.2 to 4.2. I am having the screen rotation problem with the new 4.4.2 so i'm trying to find a way to roll back the FW and one way might be to install a custom rom with old bootloader that is also knox free via CWM install zip function to replace the new 4.4.2 bootloader with an old one. This may then allow me to roll back the firmware to an older version and kill my screen rotation problems.
Joku1981 said:
Dial *#1234# in ur phone and make a screenshot pls :highfive:
Click to expand...
Click to collapse
Pretty sure once you root your phone you can no longer use OTA or Kies, as you now have custom status.
Having said that I've not used kies once since I bought my S4 on April 27th and I change firmware like crazy.
Just use Odin. 9 times out of 10 any problem you have can be fixed by reflash and factory reset.
Sent from my GT-I9505 using XDA Premium HD app
you can use on any modified phone
If Kies lets you initialise the firmware with model and serial no. to the base version for your region for that phone then it will overwrite anything. However in the I9505 case it will not even let you initialise the firmware. Have called Samsung and they confirm they know this is the case but it is not something they will do anything about.
Obagleyfreer said:
Pretty sure once you root your phone you can no longer use OTA or Kies, as you now have custom status.
Having said that I've not used kies once since I bought my S4 on April 27th and I change firmware like crazy.
Just use Odin. 9 times out of 10 any problem you have can be fixed by reflash and factory reset.
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Sorry about the delay. thanks for trying to help
OK so is this what you were asking for?
Screen rotation a real prob, but all my sensors show pass via *#0*# sensor checks. Tried nordic i9505 I9505XXUFNB9_I9505NEEFNB2_I9505XXUFNB9_HOME.tar 4.4.2, then SIngapore I9505XXUFNBE_I9505OLBFNB3_I9505XXUFNBE_HOME.tar 4.4.2 all the fken same problem. Screen rotation all fine when I flash firmware, root, then flash CWM touch - everything good. Screen rotate works until the first reboot after all of this which might even be a day or 2 later. As soon as reboot phone, screen rotation dies and it is a huge pain in the arse. Sensors continue to say pass via *#0*#. Every few days i have to re-flash firmware, re-root, then re-CWM touch, no need to factory reset just those 3 steps.:crying::crying:and is why i'm trying to figure out whatever methods i can to roll back the firmware to an earlier version but no joy....
MadR4sta said:
Will do and get back to you as soon as i get another firware on, have also contacted Samsung and the'ry look into it too. but cheers if you can help. i'm just mucking around with other options as well at moment. i understand some forums say you cannot roll back the firmware from 4.4.2 to 4.2. I am having the screen rotation problem with the new 4.4.2 so i'm trying to find a way to roll back the FW and one way might be to install a custom rom with old bootloader that is also knox free via CWM install zip function to replace the new 4.4.2 bootloader with an old one. This may then allow me to roll back the firmware to an older version and kill my screen rotation problems.
Click to expand...
Click to collapse
Sorry about the delay getting back. thanks for trying to help
OK so is this what you were asking for?
I know this is part of another thread which I have posted as, but is the reason for all my problems.
Screen rotation a real prob, but all my sensors show pass via *#0*# sensor checks. Tried nordic i9505 I9505XXUFNB9_I9505NEEFNB2_I9505XXUFNB9_HOME.tar 4.4.2, then SIngapore I9505XXUFNBE_I9505OLBFNB3_I9505XXUFNBE_HOME.tar 4.4.2 all the fken same problem. Screen rotation all fine when I flash firmware, root, then flash CWM touch - everything good. Screen rotate works until the first reboot after all of this which might even be a day or 2 later. As soon as reboot phone, screen rotation dies and it is a huge pain in the arse. Sensors continue to say pass via *#0*#. Every few days i have to re-flash firmware, re-root, then re-CWM touch, no need to factory reset just those 3 steps.
:crying::crying::crying::crying::crying:
and is why i'm trying to figure out whatever methods i can to roll back the firmware to an earlier version but no joy....
Joku1981 said:
Dial *#1234# in ur phone and make a screenshot pls :highfive:
Click to expand...
Click to collapse
MY GALAXY S4 SGH-I337 will not work with kies or smartswitch ive tried atleast fourty times and i need help ive tried odin already and it always fails because of write protection and now my s4 is in a bootloop can someone help?

SM-G900H firmware upgrade encountered an issue

Hello, i have a galaxy s5 SM-G900H that was hanging on logo...i tried flashing with odin and flashing failed then stuck on firmware upgrade encountered an issue...pls help or can someone link me to a firmware with more than one file and pit file....? thanks.
http://forum.xda-developers.com/showthread.php?t=2793474
Sent from my SM-G900H using Tapatalk
drakester09 said:
http://forum.xda-developers.com/showthread.php?t=2793474
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Thanks for the link but how do i get correct firmware...the phone was stuck on logo when i received it...
I flashed with G900HXXU1ANCI_G900HOJV1ANCH now i can get into download mode but still odin flash fail...help?????
Same issue
andrew21 said:
I flashed with G900HXXU1ANCI_G900HOJV1ANCH now i can get into download mode but still odin flash fail...help?????
Click to expand...
Click to collapse
I have same problem while trying to flash Stock rom From Other country?
at the end of flashing the rom fail:crying:
I need pit file for g900h 16gb UAE region....someone please upload, thanks
andrew21 said:
I flashed with G900HXXU1ANCI_G900HOJV1ANCH now i can get into download mode but still odin flash fail...help?????
Click to expand...
Click to collapse
andrew21 said:
I need pit file for g900h 16gb UAE region....someone please upload, thanks
Click to expand...
Click to collapse
There's a firmware for United Arab Emirates on SamMobile, why not flash that one? Assuming with UEA you meant United Arab Emirates, but the actual region code (in Kies) is one listed on SamMobile for that country, right?
I have a G900H with THR code, meant for Iran, but there's no firmware available for that device, so I'm not sure if I can flash another country or will automatically end-up with a bricked device?
3c said:
There's a firmware for United Arab Emirates on SamMobile, why not flash that one? Assuming with UEA you meant United Arab Emirates, but the actual region code (in Kies) is one listed on SamMobile for that country, right?
I have a G900H with THR code, meant for Iran, but there's no firmware available for that device, so I'm not sure if I can flash another country or will automatically end-up with a bricked device?
Click to expand...
Click to collapse
I tried flashing firmware for UAE region....still fail
any help?
andrew21 said:
I tried flashing firmware for UAE region....still fail
any help?
Click to expand...
Click to collapse
for those who have the specific issue just try flash with odin custom recovery it works
Airboner said:
for those who have the specific issue just try flash with odin custom recovery it works
Click to expand...
Click to collapse
CAn you tell me where to get custom recovery and how to flash it?
Guys, just last week I faced the same problem..
My mistake was in choosing correct Region. Then I found my country code (TML), simply move the cursor in Region list, and it'll display country name..
Check link here.
http://samsung-updates.com/device/?id=SM-G900H&details=Galaxy_S5__Exynos_Octa
It's Official.
Sent from my SM-G900H using Tapatalk
---------- Post added at 07:34 PM ---------- Previous post was at 07:33 PM ----------
BTW, what's your country name?
Sent from my SM-G900H using Tapatalk
andrew21 said:
I tried flashing firmware for UAE region....still fail
any help?
Click to expand...
Click to collapse
If you can get Kies to connect, it should give you 3 codes, all starting with G900H. Mine where XXXU1... HOJV1... XXXU1... I then downloaded a firmware with the same initial codes, mostly the HOJV1 seemed to matter. Followed by country code in parenthesis. Might be worth checking if the country code matches your actual country? It seems matching CSC image version (HOJV1 in my case which was available in many countries) is enough to get a successful flash.
Masum56k said:
Guys, just last week I faced the same problem..
My mistake was in choosing correct Region. Then I found my country code (TML), simply move the cursor in Region list, and it'll display country name..
Check link here.
http://samsung-updates.com/device/?id=SM-G900H&details=Galaxy_S5__Exynos_Octa
It's Official.
Sent from my SM-G900H using Tapatalk
---------- Post added at 07:34 PM ---------- Previous post was at 07:33 PM ----------
BTW, what's your country name?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
My counttry name is UAE...i will try your suggestion and post results
My phone is g900h 16 gb and sn is: RF1F42NSGGX
Can you tell me which region is my phone?
3c said:
If you can get Kies to connect, it should give you 3 codes, all starting with G900H. Mine where XXXU1... HOJV1... XXXU1... I then downloaded a firmware with the same initial codes, mostly the HOJV1 seemed to matter. Followed by country code in parenthesis. Might be worth checking if the country code matches your actual country? It seems matching CSC image version (HOJV1 in my case which was available in many countries) is enough to get a successful flash.
Click to expand...
Click to collapse
My phone cant connect with kies just says connecting forever...
andrew21 said:
CAn you tell me where to get custom recovery and how to flash it?
Click to expand...
Click to collapse
it depends on what model of galaxy s5 you have..check on thread custom recovery about your model and flash it via odin..there are instruction inside on custom recovery thread
Airboner said:
it depends on what model of galaxy s5 you have..check on thread custom recovery about your model and flash it via odin..there are instruction inside on custom recovery thread
Click to expand...
Click to collapse
I have SM-G900H, can you tell me where to get custom recovery from?
Masum56k said:
Guys, just last week I faced the same problem..
My mistake was in choosing correct Region. Then I found my country code (TML), simply move the cursor in Region list, and it'll display country name..
Check link here.
http://samsung-updates.com/device/?id=SM-G900H&details=Galaxy_S5__Exynos_Octa
It's Official.
Sent from my SM-G900H using Tapatalk
---------- Post added at 07:34 PM ---------- Previous post was at 07:33 PM ----------
BTW, what's your country name?
I tried your method....still odin fail???
Click to expand...
Click to collapse
andrew21 said:
I have SM-G900H, can you tell me where to get custom recovery from?
Click to expand...
Click to collapse
as i told you on galaxy s5 thread there are section about custom recovery search it a little please
Got the same issue. flashing CWM recovery with odin made my device reboot. Thank you so luch airbonner!!! :good::good::good:
andrew21 said:
CAn you tell me where to get custom recovery and how to flash it?
Click to expand...
Click to collapse
here you are : http://forum.xda-developers.com/showthread.php?t=2726186

Wifi greyed-out after lollipop update on SM-9005

Hi guys
I have run into little problem that I'm hoping learned members here can help me with.
I have a Note 3 SM-9005 that was running Kitkat 4.4.2 and I got it updated to 5.0 from a mobile repair guy. Everything looked smooth until I got home and noticed that now the WiFi does not work anymore. It always stays greyed out and never turns on.
I have tried turning on download booster, smartswitch, nothing helps. I have wiped cache, wipe data / factory reset but that's of no help.
Can you please help me get my WiFi working again.
Many thanks.
Cheers
Boot into download to confirm that the model # is sm-n9005. Is the phone running the latest bootloader and modem?
gr8leo87 said:
Hi guys
I have run into little problem that I'm hoping learned members here can help me with.
I have a Note 3 SM-9005 that was running Kitkat 4.4.2 and I got it updated to 5.0 from a mobile repair guy. Everything looked smooth until I got home and noticed that now the WiFi does not work anymore. It always stays greyed out and never turns on.
I have tried turning on download booster, smartswitch, nothing helps. I have wiped cache, wipe data / factory reset but that's of no help.
Can you please help me get my WiFi working again.
Many thanks.
Cheers
Click to expand...
Click to collapse
If you know how to reflash a firmware via Odin it's the way on it.
Yumiko87 said:
If you know how to reflash a firmware via Odin it's the way on it.
Click to expand...
Click to collapse
Should a reinstall be enough? Can you guide me which file should I flash in case the phone was flashed with a wrong firmware previously?
Wondering if following screenshots are of any help figuring out what's up with the firmware update mishap?
Screenshot showing latest firmware available from Phone Info app.
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
audit13 said:
Boot into download to confirm that the model # is sm-n9005. Is the phone running the latest bootloader and modem?
Click to expand...
Click to collapse
I can confirm the model is indeed SM9005 however I'm unsure about the other two things. Can you please point me to where I should be looking for that information?
Thanks
Yumiko87 said:
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
That's the UK version isn't it? Should I just grab that file and use Odin to flash right?
Would it be compatible with my phone which has a UAE version installed currently?
Ok just checked. It looks to be the Phillipines/Singapore/Malaysia/Thailand version. With some of them branded. Not sure which one I should be picking up?
The stock ROM may be slightly different for each country but you can try the latest Singapore version.
http://www.sammobile.com/firmwares/database/SM-N9005/
Yumiko87 said:
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
audit13 said:
The stock ROM may be slightly different for each country but you can try the latest Singapore version.
http://www.sammobile.com/firmwares/database/SM-N9005/
Click to expand...
Click to collapse
Thanks
Will it trip Knox? As I would be putting a SIN firmware on a XSI (UAE) handset?
Flashing a stock rom will not trip Knox.
Personally, unless there is warranty left on the phone, I wouldn't worry about tripping the Knox counter.
audit13 said:
Flashing a stock rom will not trip Knox.
Personally, unless there is warranty left on the phone, I wouldn't worry about tripping the Knox counter.
Click to expand...
Click to collapse
Thanks for your reply.
I have also just noticed that the WiFi hotspot (tethering) doesn't work either.
I downloaded the latest XSI (UAE) firmware and installed it using Odin. But the problem still persists.
Should I try downloading and installing a Singapore firmware?
Is there a possibility that this phone is actually a carrier branded phone and was later debranded and that's why it's having this problem?
Please help life is difficult without Wifi
Does Bluetooth work? It's possible that the phone has a defective wifi chip. I have two galaxy s4 phones that have dead wifi chips but everything else works.
You can try flashinga another country's firmware but not sure if that will help.
Do you have a backup of the efs folder?
audit13 said:
Does Bluetooth work? It's possible that the phone has a defective wifi chip. I have two galaxy s4 phones that have dead wifi chips but everything else works.
You can try flashinga another country's firmware but not sure if that will help.
Do you have a backup of the efs folder?
Click to expand...
Click to collapse
Yes the bluetooth works.
The phone's WiFi was working fine before being updated to Lollipop.
No I got it updated from a phone repair guy before I got my hands dirty and put the new firmware my self. So no efs folder backup, unfortunately.
Hmm without knowing what the repair person did to the phone or how the update was performed, it's possible something went wrong during the flash process. Does the phone show the correct imei and MAC address?
audit13 said:
Hmm without knowing what the repair person did to the phone or how the update was performed, it's possible something went wrong during the flash process. Does the phone show the correct imei and MAC address?
Click to expand...
Click to collapse
He did it in front of me and from memory I can tell that he took a firmware file and used a software (probably Odin) to flash it in download mode.
The phone does show the correct IMEI as written under the battery spot and in device info does show a WiFi mac addresd however I'm unsure how to verify if that may be the correct one.
I have browsed Google and found few other people's posts on different forums who have this exact same problem. Someone suggested that I should reflash the firmware with bootloader checked using Odin.
Do you think it may be of help?
I have just discovered that the serial number on the back of the phone under battery is different from what is reported by the device.
Does this give any hint to what may be the issue?

I need help

hello...first sorry for my english is bad...i have one problem before 10 days i install the KHONGLOI-NOUGAT S8+ portV11 and the first 6 days the phone is work very good after that the signal is lost for 4-5 hours and then is come back again the next day the signal is gone the imei is null the baseband version is unknow and the radio is - i tried to install original firmware but nothing change and no my phone is not on blacklist i buy with cash..if anyone cant help me i appreciate..andagain sorry for my bad english
What "original firmware" did you use?
6.0.1 marshmallow
Or
7.0 nougat?
Did you get it from sammobile?
What model/carrier is your phone?
kdogguk said:
What "original firmware" did you use?
6.0.1 marshmallow
Or
7.0 nougat?
Did you get it from sammobile?
What model/carrier is your phone?
Click to expand...
Click to collapse
i use 6.0.1 yes i get from sammobile g928f from germany....and i try to put the original from 5.0.1 but every time odin is fail
Come on guys no one they dont can help me
dizio said:
Come on guys no one they dont can help me
Click to expand...
Click to collapse
Make a note of your devices model number and serial number then use Samsung Smart Switch/Emergency software recovery and initialisation.
It should download the latest firmware for your particular device and restore it.
*This process will factory reset your device so backup any data that you want to keep.
bobsie41 said:
Make a note of your devices model number and serial number then use Samsung Smart Switch/Emergency software recovery and initialisation.
It should download the latest firmware for your particular device and restore it.
*This process will factory reset your device so backup any data that you want to keep.
Click to expand...
Click to collapse
Thank u for response..i make before 2 days but nothing still the same problem
What happened?
Sent from my SM-G928F using XDA-Developers Legacy app
dizio said:
Thank u for response..i make before 2 days but nothing still the same problem
Click to expand...
Click to collapse
You do not have a copy of the efs folder, if you have it restore it and solve it :bueno:
---------- Post added at 08:39 PM ---------- Previous post was at 08:39 PM ----------
dizio said:
hello...first sorry for my english is bad...i have one problem before 10 days i install the KHONGLOI-NOUGAT S8+ portV11 and the first 6 days the phone is work very good after that the signal is lost for 4-5 hours and then is come back again the next day the signal is gone the imei is null the baseband version is unknow and the radio is - i tried to install original firmware but nothing change and no my phone is not on blacklist i buy with cash..if anyone cant help me i appreciate..andagain sorry for my bad english
Click to expand...
Click to collapse
You do not have a copy of the efs folder, if you have it restore it and solve it
You should have done it before with root explorer. Just do the root phone. You should make that copy. If you do not have it now, you have to find another solution.
To recover the imei
Https://www.youtube.com/watch?v=Y_q1irY43AI
I'm sorry but this is in Spanish the video
https://www.youtube.com/watch?v=YNjyjouUX
bobsie41 said:
What happened?
Sent from my SM-G928F using XDA-Developers Legacy app
Click to expand...
Click to collapse
i flash the KHONGLOI-NOUGAT S8+ portV11 and i lose the imei and my baseband version is unknow and the radio- i flash stock rom from sammobile but nothing i flash with Smart Switch/Emergency software recovery but still the same no imei no baseband radio the same...i want to find one solution to fix please help..thank u for response
dizio said:
i flash the KHONGLOI-NOUGAT S8+ portV11 and i lose the imei and my baseband version is unknow and the radio- i flash stock rom from sammobile but nothing i flash with Smart Switch/Emergency software recovery but still the same no imei no baseband radio the same...i want to find one solution to fix please help..thank u for response
Click to expand...
Click to collapse
is ok you telefon :bueno:

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