My g2 turns itself off automatically after i turn it on. - G2 Q&A, Help & Troubleshooting

Ive had my vs980 for about a month now, and a problem that pops up from time to time is my phone will almost immediately turn itself off a second or two after i turn it on. It tends to happen more often after I've not used it for awhile, say turning it on first thing in the morning after it's been sitting overnight. Tap on will not respond, that's my first clue, and when i use the rear power button, it will turn on very briefly then turn off. If i reboot it, it will usually start working again, and tap on will work, etc. It did this a few days into owning it, then worked fine for awhile, but just creeps in randomly. Anyone else had theirs do this?

Banquo22 said:
Ive had my vs980 for about a month now, and a problem that pops up from time to time is my phone will almost immediately turn itself off a second or two after i turn it on. It tends to happen more often after I've not used it for awhile, say turning it on first thing in the morning after it's been sitting overnight. Tap on will not respond, that's my first clue, and when i use the rear power button, it will turn on very briefly then turn off. If i reboot it, it will usually start working again, and tap on will work, etc. It did this a few days into owning it, then worked fine for awhile, but just creeps in randomly. Anyone else had theirs do this?
Click to expand...
Click to collapse
don't cover the proximity sensor on the upper left hand side

Banquo22 said:
Ive had my vs980 for about a month now, and a problem that pops up from time to time is my phone will almost immediately turn itself off a second or two after i turn it on. It tends to happen more often after I've not used it for awhile, say turning it on first thing in the morning after it's been sitting overnight. Tap on will not respond, that's my first clue, and when i use the rear power button, it will turn on very briefly then turn off. If i reboot it, it will usually start working again, and tap on will work, etc. It did this a few days into owning it, then worked fine for awhile, but just creeps in randomly. Anyone else had theirs do this?
Click to expand...
Click to collapse
Assuming the sensor is not blocked, you might have a bad one. I had this same issue on my phone and it got worse and worse. Eventually I returned it for another and now all is well. Your problem is definitely the proximity sensor. It's either blocked or bad.
Try swiping your finger over the sensor 3 or 4 times and then a knock on or hit the power button. That was my work around until I swapped phones.

Maybe it doesn't like you.

Thanks for your helpful response. I will try your swipe idea the next time and see what happens. It's so hit and miss when it will occur, I am thinking it is probably bad. It gets better, then bad for a stretch, then ok again. Probably will need to visit with VZ for replacement. I had heard this happening to some samsung users and it usually came down to a bad battery in their case. I've been getting battery messages, either can't charge with a certain charger or getting the slow charge message even when using its stock charger. I dunno. Like new cars with all the latest features, more things can go wrong w these fab new devices.
Sent from my VS980 4G using xda app-developers app

Related

wake up/sleep button acting up?

So, I've noticed that after the update the sleep/wake button has been acting up. I've found that sometimes you need to press it twice in order for it to register. Also then, sometimes after it would wake then fall back asleep within seconds of pressing the button. Anybody else experiencing this?
ztm
Yes! I might be able to second this. Thought I was imagining it.
Not yet able to reproduce it on demand.
I can recreate this and it's driving me nuts. But it wasn't due to the update. It's been happening for a few weeks now.
The power button to wake up the phone has been glitchy since the beginning for me. And the fact that the power button doesn't have good feedback when pressed, gives it some ambiguity whether you really pressed it.
I too am suddenly experiencing problems with the power key, everything works normally except now it no longer responds to a quick push to put it into standby. Long push still works. It was working fine after the update, it just happened suddenly.
You can use Keyguard Disabler, and it will allow you to wake the phone from virtually any "hardware" button.
One other issue is that it disables the lock screen completely, which some people feel is not a solution.
Maybe if you emailed the developer you could request that it not disable the lock screen yet still wake the phone from any hardware button, which I think is what we all want.
Anyway, I have to give it a thumbs up as a temporary, albeit not perfect and very unsecure, solution.
I don't have your problem, but as a former iphone user, I'm used to the home button to wake up the phone.
I'm having all kinds of problems since the update. This is one of them.
I agree with you.. for some reason. My battery drains like a mothafuga now. Today for exampe.
, I went to work at ten. Went to break two hours later and the battery was at 82% from 98%.. just sitting there idling.. why??
I also experienced this and also sometimes it wont wake up at all. It registers no input. I have to pull the battery and restart the phone.
I'm getting this, discussed it briefly elsewhere in this forum..
It's got gradually worse over the last few days for me. If you're still in your 14 days I'd ring now to get a replacement. I'm going to have to send mine off and be without it for a week.. Harsh.
Looks like it might be a fairly widespread hardware issue.
^Let us know how the fix goes. I'm not having an issue with it...yet! It's amazing HTC only made 2 hardware buttons and still couldn't have better than 50% success rate
its weird now... the button is acting fine.. dont send it in...... give it a couple days because mine did it a whole ton and then its gone. if you're really partial to your nexi, i'd just keep it... things will probably shape up
How odd, I've kind of discovered if I hold down the left hand side of the power button quite hard with my nail and rock it accross it works OK. Will wait it out like you said and see.
Sleep Button Un Responsive
Im also have the same problems where my Power Button is starting to not respong. I have to pres it like 5 to 10 times before it actually wake up or does anything. Even wile the phone is off like if I pull out the battery. When I put the battery back in, I have to press the button like 7 times before the phone responds and power up the phone.
Any suggestions or solutions?
Will HTC fix this problem for free with an unlocked bootloader?
nope unfortunately i learned that the hard way... $55
>>I agree with you.. for some reason. My battery drains like a mothafuga now. Today for exampe., I went to work at ten. Went to break two hours later and the battery was at 82% from 98%.. just sitting there idling.. why??
----------
Most of you know this but maybe it helps some.
You have to manage it a bit. Turn Bluetooth/Wifi/3G/GPS/AutoSync off when not needed..
Speaking of which.. does anyone know of a smart App that lets you toggle between programmable profiles for the above list of settings?
Also discharge/recharge the battery completely every once in a while. Makes sense to have an extra USB cable @ work as well.

cyanogen 5.0.5.3 touch screen

is it normal that my touchscreen goes nuts sometimes? I find that sometimes (usually at night or first thing in the morning) my touchscreen on my n1 is inaccurate. I'll touch in the middle of the screen and it will click on something on the bottom of the screen. if I reboot my phone, the phone works great again.
yes its normal, its been posted here that even stock rom will get that problem now and then. Although mine has been random, not at a certain time.
Google is working on a software fix for it, and cyanogen 5053 (for my experience) has cut that problem to a minimum. I think ive experienced that problem 2 times since flashing. So a span of 3 weeks it happend twice. So i say its been pretty good.
And you dont need to reboot, just turn off the screen and turn it back on. Last i had a problem, i did that and it worked.
So as soon google fixes it im sure this board will be flooded with threads about it. And the devs are fast enough to implement it to their ROMS!
Are you holding it differently at those times? You mentioned at night or in the morning. Are you still in bed? I find I sometimes grip the phone is a way that my hand touches the edges of the screen. That throws off the touches and I've noticed it jumping down to a different icon at times. Just make sure your hand doesn't wrap around to the front of the screen.
My nexus one touchscreen will go nuts at times too. Locking the phone and unlocking does fix it though. I'm also 100% positive it has nothing to do with erroneous input from the way I'm holding it.
ya I was making sure that I wasn't holding it weird. hopefully Google makes a fix : )
p.s. thanks for the tip on turning off the screen rather than rebooting the device.
mine does this too but it seems that if I just put it to sleep and wipe it off it's back to normal
Sent from my HTC Dream G1 using the XDA mobile application powered by Tapatalk
Mine too does this w/ cyanogen 5053. sometimes it's so bad that i cannot even unlock the phone. I never noticed it this bad before on stock... but then again i only used stock for about two weeks before i rooted it.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
I'm on a non modded phone and I get it every once in a while. Hit the power button and all is well.

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

[Q] Verizon G2 buggy touch screen?

Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.

Touch to show doesn't work sometimes.

Anyone else see this? Usually works that all of a sudden I need to press the power button to turn the phone on.
I think I have found the issue.
I believe it's pocket mode and the sensor stops reading and thinks it's covered
Yeah. It happens to me every so often. See this thread, https://forum.xda-developers.com/oneplus-6t/help/lock-screen-freezes-t3869001. It was really starting to get bad when I was on 9.0.6. Sometimes even hitting the power button wouldn't wake it immediately. I'd have to hit it a few times, which would then trigger the camera. Since I updated to 9.0.7, it hasn't happened as frequently, maybe only a couple of times. I hadn't considered it possibly being related to pocket mode since I notice it mostly when I pick up the phone off of my desk.
worldsoutro said:
Anyone else see this? Usually works that all of a sudden I need to press the power button to turn the phone on.
Click to expand...
Click to collapse
I'm having the exact same issue. Twice today aleady. Hope it gets fixed.
sharksfan7 said:
Yeah. It happens to me every so often. See this thread, https://forum.xda-developers.com/oneplus-6t/help/lock-screen-freezes-t3869001. It was really starting to get bad when I was on 9.0.6. Sometimes even hitting the power button wouldn't wake it immediately. I'd have to hit it a few times, which would then trigger the camera. Since I updated to 9.0.7, it hasn't happened as frequently, maybe only a couple of times. I hadn't considered it possibly being related to pocket mode since I notice it mostly when I pick up the phone off of my desk.
Click to expand...
Click to collapse
Yeah I take the pocket mode comment back. I only noticed it happening the device was covered but it has happened the times within two days where the device is out on my desk. I can't find a cause or pattern it's just annoying.

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