Note 3 - S Pen not registering bottom right corner - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi all, I want to check something with you.
On my N3 the S-pen as well as the little blue circle do not appear in the lower right corner. Its a very small area but nevertheless it does not register.
Note 2 users have had the same issue, see THIS thread.
Can you check on yours so that I can rule out a faulty N3?
Thanks!

Same thing here. Though I can still scribble in that area in sketch pro.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Same thing here... :/
Sent from my SM-N9005 using xda app-developers app

That's a shame really. Doesn't affect it really but it would be nice if there was an option to calibrate the pen.
Sent from my SM-N9005 using Tapatalk

Nikolatravic said:
Same thing here... :/
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Even the *#0 menu, the spen test ignores that area, the same with the note 2.
I guess it's to avoid interference (if you noticed, it's the same corner where the spen slot is.)

Hello !
I got the same issue (if it's one...).
Envoyé depuis mon Snanfoïde n7000

Same here but i dont think this is hardware issue.to double check go to dial and type *#0*# then go to Spen hover.

Hi everyone,
I am having the same issue. I noticed it today when I played a bit with the Microsoft Remote Desktop in the landscape mode. The X button to close a window is at the exact spot. I was I bit annoyed that I couldn't close a window with the s-pen, but I could with a finger. So I checked in the test menu and I saw the problem there.
I was thinking of returning the phone as I also have the multi-touch problems experienced by multiple users of this forum. I will probably contact the Samsung support to check what they have to say about those issues. I really like the phone and those might be minor issues, but they can be quite annoying if you have an expensive phone like Note 3. I will check in the local shops if the phones there also have the issues.
EDIT: I have attached an image of the s-pen test menu. Don't mind the pink tint, as I used a crappy phone camera. You can see that the s-pen isn't detected in the lower right area. In my case, there here is also a small area in the lower left corner.
EDIT 2: I have spoken with Samsung support. They have told me that the inability to use this area with the s-pen is due to a design constraint. I have also asked about the multi-touch problems and they have told me that it is not intended to use more than two fingers.
Greetings and have a nice day.

I'm going to unbury this thread as I've noticed that my Note 3 (bought at 10 March 2014, so probably a recent built) takes considerably more pressure to activate the digitizer on the bottom right, pretty much above the speaker.
This is noticeable for instance on the . key on the Samsung keyboard. Apply the same light pressure as on other keys and nothing happens. Push it harder and it triggers. This becomes quite annoying while typing with the pen, especially for people coming from the N2.
If you like to use your fingers you'll be OK. No difference at all.

Related

3rd Way to take screenshot !

By knowing obvious two ways of taking screenshot using S-pen and Palm sweep,
yesterday i discovered 3rd way which is by pressing lock button and home button simultaneously !
I dont know how many of us know this, just thought sharing, but nowhere i have read about this.
And if you really didn't knew this, being "Noob" i would really like to see something on my Thanks meter
Most of us know it I guess but thanks anyways
I didn't know it, thanks. probably won't use it though a its a little more awkward than the other 2 ways
Sent from my GT-N7000 using xda premium
Actually pressing the lock button and home button simultaneously is quite easy... ive been doing that since i got my note. That was how I used to take screen caps with my iphone
Maybe in landscape
Sent from my GT-N7000 using xda premium
how do you capture using palm sweep? i saw the video on youtube but can't seem to duplicate it. is there a setting i need to enable before i can do this?
You should just have to Swipe your hand from the right hand side of the screen to the left
Sent from my GT-N7000 using xda premium
Left to right works also, learn something new everyday
Sent from my GT-N7000 using xda premium
I don't really find the hand swipe convenient
Most convenient method is hand swipe but 9 out of 10 times, I can't get it to work. I always end up with the other 2 methods.
Sent from my GT-N7000 using Tapatalk
Coming from iPhone (besides my BB days) this was a natural gesture I tried when I got my note. Still, I usually need a screenshot when I am going to annotate it with my SPen, so button+screen press is my preferred action.
I can't seam to get the swipe motion to work. Are you guys using one finger? 2, 3, 4? The Palm? right at the middle of the screen? the top? bottom? I tried them all, can't seam to get it to work.
The Lock/Home Button method seams to work on most android devices by default.
geonahta said:
Coming from iPhone (besides my BB days) this was a natural gesture I tried when I got my note. Still, I usually need a screenshot when I am going to annotate it with my SPen, so button+screen press is my preferred action.
Click to expand...
Click to collapse
You do know that pressing the button on the pen and holding the stylus on the Note will take a screen shot, plus bring up the S-Pen annotation tools right? It would be faster to do it that way rather then save the screen shot, then go to the gallery and annotate the photo after the fact.
Spartan2x said:
I can't seam to get the swipe motion to work. Are you guys using one finger? 2, 3, 4? The Palm? right at the middle of the screen? the top? bottom? I tried them all, can't seam to get it to work.
Click to expand...
Click to collapse
use the side of your hand. Too hard to apply even pressure across the entire screen otherwise.
ChodTheWacko said:
use the side of your hand. Too hard to apply even pressure across the entire screen otherwise.
Click to expand...
Click to collapse
Thanks! So...apparently it works if you run your phone across your abdomen as well...yeah, don't ask.
deymayor said:
how do you capture using palm sweep? i saw the video on youtube but can't seem to duplicate it. is there a setting i need to enable before i can do this?
Click to expand...
Click to collapse
use the edge of the palm below index finger and slide it from left to right or right to left. It helps applying uniform pressure on ample amount of pixels......

How to test if your S-pen is flawed / erratic or not.

Some weird S-pen behavior was brought up in this thread:
http://forum.xda-developers.com/showthread.php?t=1935657&page=3
At first I was not aware (like most of us?) that my pen too suffered from these flaws but I decided to try it and discovered that I too could indeed replicate the "errors" mentioned.
I think it is time we bring some light into this matter so here is how to test if your phones S-pen behaves erratically or not:
- Go to your dialpad
- Enter *#0*#
- Press 'Wacom Test'
- Draw long diagonal lines from upper left to lower right. Also try drawing in the lower right (and left) corners.
- Press and hold the pen-button while pressing and holding pen at screen to take a screen-shot.
- Result is stored in Storage/SDCard0/Pictures/ScreenShots/
My belief is that all phones share this "flaw" and that those saying they don't, simply haven't tested it properly. But this is just my guess and I may be wrong about this.
Anyway, please give it a try and report your results here.
Here is a link to an image showing the problem:
http://wfurl.com/67f4046
My test:
http://i9.photobucket.com/albums/a99/k0nane/SamsungGalaxyNote2/Screenshots_2012-10-20-14-19-32.png
I believe it is a matter of how fast you are doing it.
i believe my Note I abd this Note II both have this problem...we need to cobtact samsung for this
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
hoss_n2 said:
My note 10.1 with fast no problems but with slow out has some imperfections
Sent from my GT-N8000 using xda app-developers app
Click to expand...
Click to collapse
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
white-k said:
Oh there is a whole bunch of waves on the right side of your screen-shot. They are very subtle, but they are there.
They will become more visible if you draw longer lines and at slightly more than 45 degree angle.
I went to a mall today and tried their Note II and just as I expected it had the very same "flaw" when I tested it.
So I believe the people claiming not to have this issue, are either not doing the testing the same way as described, or simply not noticing the flaws.
It is not a big deal for most users of course.
But for people doing a lot of drawing it can be quite bothersome, since these "flaws" will affect all kinds of drawing in a subtle way, not just when drawing diagonal lines.
Click to expand...
Click to collapse
I tried today 2 note II and another note 10.1 all have same issue, very strange
Sent from my GT-N8000 using xda app-developers app
It could just be that your hand is not drawing straight. Remember its plastic on glass, not much friction. Try doing this with a ruler and see if its any different.
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
I don't experience this at all :-\
Sent from my GT-N7100 using xda app-developers app
sHaHiN786 said:
I've informed Samsung about this, awaiting a reply. :fingers-crossed:
Click to expand...
Click to collapse
Awesome! Please let us know if they reply. :good:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
mix1987 said:
I think the problem lies in the wacom pen. I noticed a slight displacement of the tip in relation to the pen. The slower it gets the more dramatic the waves.
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
The tip may seem a bit wonky, but I am now pretty sure the waves comes from some kind of (magnetic or otherwise?) "interference".
As I went to the mall to try out their S-pen, I noticed a HUGE wave-bulge in the middle of the screen! First I thought that some customers had just poked the screen a bit too hard, but then I flipped the device over and discovered an electronic(magnetic?) anti-theft-gadget attached to the exact opposite side of the device, where that big wave-bulge (looking like an onion) appeared when drawing.
I even took photo-proof of this. I'll try to upload them here if I can find the time.
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
Hmm, Wacom active digitizer pens are affected by magnets so it's not surprising that large bulge thing happened in the store.
Don't know if it's the same thing with the Note2 screens though. My Note1 has a similar issue in the very top left corner (you can't draw straight lines there).
Supposedly even metal parts near the screen can actually affect the writing ability of the Wacom digitizer but the driver is supposed to compensate for that. Perhaps the driver isn't calibrated as well as it should be.
white-k said:
Here are photos from the mall.
One photo shows interference in the shape of an onion.
The other photo shows the security-device on the back causing the bulgy waves.
Maybe this will help someone with more technical knowledge deduce what causes the "normal" smaller waves on all our phones?
Bulgy waves:
http://wfurl.com/e0a662e
Security-device:
http://wfurl.com/ac3d39e
Click to expand...
Click to collapse
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
sHaHiN786 said:
Good find, Samsung have yet to reply to me, I've had problems with them in the past making false claims, so I'm giving them till tomorrow the latest, then I'll be contacting them directly, they have the worst customer service I have ever experienced.
Click to expand...
Click to collapse
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
white-k said:
Cool. Someone needs to address this issue to them. You could even refer to this thread, to show them, if you want. Keep us updated buddy! :good:
Click to expand...
Click to collapse
Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
sHaHiN786 said:
Due to religious events, I was busy, but I can confirm that the fault is with our S-Pen, I went to Phones4U and tested their device, and used their pen on my phone which did not produce the same lines as my pen does. I will upload photo's later. I will contact Samsung on Monday.
Click to expand...
Click to collapse
Interesting. I was almost convinced that this was a problem on all Note II's.
Please do upload some photos. Will be interesting to see.
Where is your Galaxy Note 2 made from? Mine from Korea and no problem!
i don't see this problem on my note 2, maybe your hands are shaking?

Poor spen sensitivity

Hi anyone else notice spen is not as sensitive as galaxy note 2. It is very poor because when I write something lightly it does not register it and if i tap on an iconto it does not open anything. I have already replaced the phone but seem to be having the same issues.
Sent from my SM-N9005 using xda app-developers app
mine works perfect any little pressure registers .have u tried the sketch app
Sent from my SM-N9005 using Tapatalk 2
There is a way to adjust the sensitivity. I'm not sure where. Google it. Pretty sure it's a screw on the S pen
Sent from my Galaxy Nexus using Tapatalk now Free
only1was said:
Hi anyone else notice spen is not as sensitive as galaxy note 2. It is very poor because when I write something lightly it does not register it and if i tap on an iconto it does not open anything. I have already replaced the phone but seem to be having the same issues.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
I have the same problem , got my Note Today. I did read this same issue 2 days ago and somebody upped a video how to do. I can't find it on XDA or you tube now, can somebody point me in the right direction please!!
marrila said:
I have the same problem , got my Note Today. I did read this same issue 2 days ago and somebody upped a video how to do. I can't find it on XDA or you tube now, can somebody point me in the right direction please!!
Click to expand...
Click to collapse
+1
I tested using my n2 pen with the n3 and its much more smoth and faster response... dunno if i should replace the unit, just got mine today
I've been playing with my N3 since yesterday configuring it like my N2. S Pen and finger response seems more sensitive than on the N2. In fact, my N2 had an area in the upper right corner that wasn't as sensitive as the rest of the display that I'm glad to be away from.
only1was said:
Hi anyone else notice spen is not as sensitive as galaxy note 2. It is very poor because when I write something lightly it does not register it and if i tap on an iconto it does not open anything. I have already replaced the phone but seem to be having the same issues.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
See Display options in Settings and select last option that increases the screen sensitivity.
Sent from my GT-I9295 using XDA Premium 4 mobile app
jah said:
See Display options in Settings and select last option that increases the screen sensitivity.
Click to expand...
Click to collapse
You shouldn't need to do that. It's not for the S Pen it's for the Synaptic overlay for using your finger. That setting makes the display more sensitive when using gloves.
I have this same problem..... is yours a white pen? I have a theory it may be the white version. I have tried with different tips..same thing. I thought perhaps the tip didn't screw in far enough.
violet182 said:
I have this same problem..... is yours a white pen? I have a theory it may be the white version. I have tried with different tips..same thing. I thought perhaps the tip didn't screw in far enough.
Click to expand...
Click to collapse
I have the black version and the bottom of the screen, the bottom right being the worst is really bad. You have to press over twice as hard to get it to work compared to the middle of the screen. I still have 12 days to take mine back, aside from this its a nice phone but...I have the note 2 and I really dont think this is worth 708$ LOL Im thinking I might wait for the note 4
ofsduju Newgold
here is the link to adjust the sensitivity
galaxy-note2.wonderhowto.com/how-to/adjust-your-samsung-galaxy-notes-s-pen-sensitivity-for-better-touch-response-0140084/
violet182 said:
I have this same problem..... is yours a white pen? I have a theory it may be the white version. I have tried with different tips..same thing. I thought perhaps the tip didn't screw in far enough.
Click to expand...
Click to collapse
Yes I have the white one.
1st note I've had , I love it but I've noticed that using the S PEN screen sensitivity seems to diminish and even swiping across home screens using the S PEN seems to drop frames. I tried ticking the setting which I think makes it worse. Maybe it's a faulty S PEN because every thing is fine when it's in it's slot .
It works!
Wow just tried the adjustment and it works like a charm. Just took me awhile to find a screwdriver small enough. Definitely going to try this adjustment on my other spens
violet182 said:
Wow just tried the adjustment and it works like a charm. Just took me awhile to find a screwdriver small enough. Definitely going to try this adjustment on my other spens
Click to expand...
Click to collapse
Does this work on the Note 3 Stylus?
marrila said:
Does this work on the Note 3 Stylus?
Click to expand...
Click to collapse
Yup! Just did it on My Note 3 spen. Perfect Now. Just make sure you try a few different settings because it turns from sensitive to more sensitive to less sensitive. ... Just test it before replacing the button.
violet182 said:
Yup! Just did it on My Note 3 spen. Perfect Now. Just make sure you try a few different settings because it turns from sensitive to more sensitive to less sensitive. ... Just test it before replacing the button.
Click to expand...
Click to collapse
I was dubious because i cant see how to take the button out without it breaking?
marrila said:
I was dubious because i cant see how to take the button out without it breaking?
Click to expand...
Click to collapse
I think just don't be afraid. put something thin in the ago and flick upwards and the button will just click off. Just held on by 2 pinch things on the end nearer the non pen end.
You're right I noticed same thing with note 2 pen working better. I replace my first note 3 unit but still having the same issues with the new unit.
Sent from my SM-N9005 using xda app-developers app
Adjusting the sensitivity screw is actually part of the process of calibrating the pen when you buy an Intuos.
Dropping or slapping it, however, is not. But works rather well, too. It solved it for me, anyway. (Had the same issues of low sensitivity in bottom part. Black pen.)
No I have the black 1 but same issues.
Sent from my SM-N9005 using xda app-developers app

S-pen stray lines

A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
I get that too, don't know why.
Me too
Verstuurd vanaf mijn GT-I9300 met Tapatalk
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
Temetka said:
I think it is happening because the pen is not communicating with the screen properly. Meaning that when you lift the pin up instead of pulling it straight up you're pulling it slightly at an angle and the pen is still close enough to communicate with the screen.
Sent from my GT-N8013 using XDA Premium HD app
Click to expand...
Click to collapse
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
enigma_x said:
Exactly, im thinking that too. Or atleast it looks like that when writing. It's annoying but you can live with it - i dont care show much about it when writing, but when drawing it is awful.
Click to expand...
Click to collapse
Might be the damaged SPen nib.My one was kinda wearing out so it justs does crazy stuff.Try replacing it to see if it works
Its not damaged, don't waste your money on a new one. It's Samsung's fault as they didn't fixed all the bugs in the firmware when they developed the product. I have lots of friends that use Note in school and everyone has this problem. That includes n8010 n8000 n8013.. The solution is either try using LectureNotes and apply some of the built in filters or try to teach yourself how to write in a way that there are no nibs. Also, be aware that some parts of the screen are more affected than other parts.
I think i might have insight here..
I recently looked into dev settings on my nexus 4 and set 'show pointer" out of curiosity. It is very interesting how the systems tells you not only the coordinates of the pointer, but the change in x- and y-coordinates, aka the speed of your finger as you glide. It also extrapolates where your finger would end up based on that speed, much like a momentum simulation.
I think whats happening here is that as you lift, you might flick the tip just a millimeter or so but at a high speed and the system extrapolates the line quite unnaturally. I might be wrong here tho, its just a theory.
Edit: looking back at the photo, notice that the lines happen as you lift the pen and not as you set it down..
Sent from my Nexus 4 using xda app-developers app
Happens to me too. I don't think that everyone here doesn't know how to lift a pen when they stop writing.
That doesn't make sense. It's a Samsung issue that I hope they fix in the next update.
thegios said:
A picture is worth a thousands words
I have circled in green the correct lines, in red the stray ones.
Why does it behave this way? It is no even co sistent, that is it does not happen always on the same spot
Click to expand...
Click to collapse
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
Hahahalalala said:
Does your case have a magnet on it? Sometimes magnets mess with Note 10.1 S-Pen.
Click to expand...
Click to collapse
I have the original samsung case that yes, have small magnets on the edge and in the middle
thegios said:
I have the original samsung case that yes, have small magnets on the edge and in the middle
Click to expand...
Click to collapse
The original samsung case shouldn't give any problems,. but try taking it out for a while and see how that goes.
If not, call Samsung Support.
So far, I'm not able to replicate the stray line issues here, but my case (some generic flip cover with an elastic band to hold it shut) does not have magnets because I was concerned about the effect on the s-pen behavior so it could be that.
However, in terms of a fix you could try adjusting the sensitivity of your s-pen itself.
CAUTION!! you may damage it by doing so, I'm not responsible etc etc, do at your own risk !! ---
The click button along the side of the s-pen (with the ridges in it) is remove-able and underneath it is a screw you can adjust (in very small increments please) to adjust the sensitivity of the pen. The screw NEAREST the pen tip (there are two screws next to each other) is what you would adjust --- going CLOCKWISE to DECREASE sensitivity, and COUNTER-CLOCKWISE to INCREASE sensitivity.
I adjusted it to be slightly less sensitive as my pen was registering on the screen sometimes without touching it --- it appears that the tail-ended portions of your E's may also be a result of over-sensitivity.
YMMV of course

Biggest annoyance so far with this phone...

My first Galaxy device. I know it's been this way for awhile with Galaxy devices but making it so long pressing the back button to get to the menu/settings window was a terrible idea. I can't even access some in app options due to this unless I use the Assistant Menu feature. Sorry, but I don't like having the Assistant Menu button icon on my screen 24/7. We need root so we can hopefully customize the hardware key shortcuts.
Oh, and I also find part of my palm always in direct contact with the edge of the screen and then the screen doesn't register any touch input until I remove my hand. Have to get use to this. Coming from an LG G3.
Sent from my SM-G935T using XDA Free mobile app
Starzboy77 said:
My first Galaxy device....
Oh, and I also find part of my palm always in direct contact with the edge of the screen and then the screen doesn't register any touch input until I remove my hand. Have to get use to this. Coming from an LG G3.
Sent from my SM-G935T using XDA Free mobile app
Click to expand...
Click to collapse
I actually have issues like this with note 5 sometimes with no case. Bezels are so narrow, that when a bit of palm is on screen, other touches don't register .. It can get pretty bad and totally unusable.
So I was nervous about getting the edge because of this.
I took to best buy to try it out, do some testing and simulating some clumsy fingering of the device and see if it was worse..
Well I barely had any of the issues unless I tried very hard. But the big difference was, sure..it was possible to touch something like an icon if my fingers or palm overlapped, but it wasn't as bad as my note5 could sometimes get...meaning that with slight overlap on s7 edge, I was STILL ABLE to scroll and make other touches on screen.. Maybe they improved it, but IF its still a bit flaky, its very noticeable to you because its your first Samsung since they've made the side bezels super thin. I hope its not too bad. I usually just like to use a skin or a nekkid phone. But a case sounds like a must with the edge7 if touch detection is jacked. I pad was able to sort it, I hope Sammy can.
Sent from my SM-N920T using Tapatalk
My biggest annoyance is waiting for tmobile to ship the dang phone
Its samsung taking long shipping phones to tmobile imbisels Im still waiting too im never preordering again
Sent from my SM-G928T using Tapatalk
Starzboy77 said:
My first Galaxy device. I know it's been this way for awhile with Galaxy devices but making it so long pressing the back button to get to the menu/settings window was a terrible idea. I can't even access some in app options due to this unless I use the Assistant Menu feature. Sorry, but I don't like having the Assistant Menu button icon on my screen 24/7. We need root so we can hopefully customize the hardware key shortcuts.
Oh, and I also find part of my palm always in direct contact with the edge of the screen and then the screen doesn't register any touch input until I remove my hand. Have to get use to this. Coming from an LG G3.
Sent from my SM-G935T using XDA Free mobile app
Click to expand...
Click to collapse
I have the same issue. Main reason why I took my S6 Edge Plus back. I messed with this phone at the store didn't have issues. I bought the phone, I catch myself having that issue when I'm laying down because I'm trying to hold it tightly. Again something I hopefully can get used too. Cause I love the phone itself. Coming from iPhone 6S Plus
my annoyance is not being able to change to the font of my liking
By far not having the options of " just once " and " always " to set app defaults.
laureanop said:
By far not having the options of " just once " and " always " to set app defaults.
Click to expand...
Click to collapse
Download the app "Better Open With". It fixes that issue completely to how it was before.

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