I am using Wizard with WM5.0. The phone software is the default one.
When you dial a service hotline, you normally hear the voice prompt: "English Press 1, French press 2"... How to press the 1 and send the DTMF touch tone over to the service provider? I tried press 1 but there is no DTMF tone generated?
Thanks in advance for anyone who can answer my question.
Strange - it's working (and has always worked with all the ROM's) great with my Wizard. In addition, Menu / Options /Phone / Keypad doesn't have any effect on what is sent out to the other party.
Try doing this with as many DTMF-based services as possible to find out whether it's a problem with the particular service you've called up or a generic one.
In the phone app, you should press "keypad" button to bring back the phone keys during the call to generate DTMF.
Hi, Menneisyys,
I have tried to call two different hotline. I failed to get throught the first question such as : "Press 1 for English, Press 2 for French...". It seems that these two service provider do not have problem as I can call them by my land wired phone.
Hi, micvario,
Yes, I am able to go to the Keypad. But pressing any digits does not send any thing to the hotline...
Very strange....
Hi, when you use the keypad, do digits appear on the screen and can you also hear the tones from the speaker? If so, I suspect the problem may be with the signal quality..
Hi, micvario,
Yes. The digit appear on screen and there is tone from the speaker....
ok,
1) you can call your own landline to listen if tones are really transmitted
2) check signal strenght; i guess if its zero or one bar only, you may not notice in speech but it could be a problem for tone processing at the other end... try to increase and try again..
3) if there are loud background sounds like music, traffic, this may also interfere with the tones..
Hi, micvario,
I made a mistake last time.... (Haven't try this for a few days).
When I press "1", "2".... during a call, I can't hear any DTMF tone generated.
Is mostly a hardware error or software error?
Thanks
wqiiqw
I'm having the same problem
I'm having the same problem. Since I'm using PV4 when I press the keypad I can hear the tone, but no DTMF are sent to the other side of the line.
No DTMF during call
I'm having the same problem. I can hear the tones and the numbers are displayed but not sent across the line. So, I can't delete voice mail. HELP! I also had some one on a voice call tell me they couldn't hear the tones.
Anything further on this? I have the same problem on my desire z. Can hear the tone on my end but no recognition on the receiving end...
I am having a problem where my dial pad disapears on my screan after the call connects. It switches to speaker phone and mute options instead of staying on the dial pad. This is frustrating when I make a call that requires me to dial extentions or push numbers for options and the backlight has gone off. The only time it doesn't do this is when I call my voicemail.
So, is there a way to have the dial pad stay on after the call connects.
dont think so....
Just push the "Keypad" softkey on the left under speakerphone and note
Pretty much like the title says.. when I make a call the dialpad box is grayed out and I can't brink it up. Getting annoying due to the fact that I cant get rid of the voice mail icon or enter pin numbers or anything along those lines.
Anyone have any ideas? I looked for a setting that would enable/disable this, but couldnt find anything.
I know it worked before.. so could an app or something I recently added have disabled it somehow?
When did this start and what were you doing just prior to this problem? Are you rooted?
yes, phone is rooted.
Really hard to say when it started. Ive done some more tests.. Any number I call, including random numbers(like 1234) will bring the dial pad up. only time It doesn't show the dial pad is when I call Softbank's(Japan) voice mail(1416).
Ive even tried to bring up the dial pad, like im going to be making another call, and it wont make the tones that notifies the voice mail service to do anything.
so I guess the question is, how does the phone know to activate the dial pad when you make a call?
I keep on missing the call because of the ring being to short! I found this article.
If your phone is sending calls to voicemail before you can get to it, you can actually adjust how long it rings before going to voicemail. Here's how to do it.
AT&T and T-Mobile both use the same method, which lets you change the number of rings right from your phone. To do it:
Dial *#61# from your phone. Tap Send.
You should see a new screen that displays a bunch of information about what's getting forwarded. You should see a line under "Voice Call Forwarding" that says "Forwards to +11234567890" (where 11234567890 is an eleven digit phone number, likely different from your phone number). Write down this number and tap Dismiss.
Now, dial **61*+11234567890*11*XX# and hit Send, where 11234567890 is the number that you found in step two and XX is the number of seconds you want to wait until voicemail picks up. You can set it in increments of 5, where 30 seconds is the maximum.
After you hang up that call, you can have someone call your phone and see if it worked. On some phones, you can dial *#61# again and see how long it's delaying your calls, but our test phone (the iPhone) did not show this information.
Alternatively, you should be able to call AT&T or T-Mobile customer service and have them change it from their end, if you're uncomfortable doing it yourself.
Credit: http://lifehacker.com/5878635/change-how-long-your-phone-rings-before-sending-calls-to-voicemail
I'm on stock KK and quiet mode works good except for whitelist but i allowed some numbers for call on the whitelist (mostly family for emergencies) but when i activate quiet mode and call from one of those allowed contacts my phone doesn't ring at all, call is ended (from the phone calling i go directly to voicemail) and i have notification of missed call when i wake up the phone.
The option to let them pass through if they call twice in less than 3 minutes work as expected, but the whitelist doesn't. Does it work for you?
any thoughts?
fdbailes said:
I'm on stock KK and quiet mode works good except for whitelist but i allowed some numbers for call on the whitelist (mostly family for emergencies) but when i activate quiet mode and call from one of those allowed contacts my phone doesn't ring at all, call is ended (from the phone calling i go directly to voicemail) and i have notification of missed call when i wake up the phone.
The option to let them pass through if they call twice in less than 3 minutes work as expected, but the whitelist doesn't. Does it work for you?
any thoughts?
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i am also facing the same issue.
nikilsahil said:
i am also facing the same issue.
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Click to collapse
glad to see i'm not the only one, i also tried to modify contacts number and add country code and regional code to match exactly the number when you receive a call, but the option of 2 call in less than 3 min works anyway even if the number doesn't have country code.
Hope someone knows something about this.