4.3 keeps dropping internet connection? - Nexus 4 Q&A, Help & Troubleshooting

Hi, I've had my nexus 4 for about a month now, when I got the phone I automatically updated to 4.3.
Since the very first day I've had it, it has kept dropping internet connection randomly multiple times everyday? The signal bars will go from blue to grey and stay like that until I either reboot the phone or turn on airplane mode then turn back off again.
Its becoming a constant hassle trying to use the internet because it keeps hanging.
Has anyone else come across this problem? If so what did you do to fix it?
Thanks alot
Sent from my Nexus 4 using XDA Premium 4 mobile app

Do you mean WiFi or carrier data? And how good is your carrier signal? You can try flashing a different baseband.
For WiFi, try turning off Wifi Optimization.

Its the carrier data that keeps dropping, I also get full bars most of the time.
Sent from my Nexus 4 using XDA Premium 4 mobile app

dazza_84 said:
Its the carrier data that keeps dropping, I also get full bars most of the time.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its surely a baseband problem..nothing to worry..
Just try different basebands and test them and see what works for you,but for that you need to be rooted..
Before you asking or creating a new thread refer to efrants thread for unlocking and rooting.:good:

Related

[Q] wifi & mobile network grey bars

I recently bought my wife a nexus 4 abs she's been having a problem where when she disconnects from wifi her mobile network won't connect, it says 4g but it's greyed out. I know she should still have connection but she doesn't, everything just times out. Only thing that fixed it was a reboot, anyone else experience this issue? And she's on stock rom, not rooted.
Sent from my HTC One using xda app-developers app
No worries it'll reconnect to the servers.
Sent from my Nexus 4 using Tapatalk 2
This only happens to me when my WiFi connection decides to disconnect! Both my Service and WiFi gray out when my WiFi does not work. I have a terrible at&t internet service! But other than that it works properly.
Sent from my Nexus 4 using xda app-developers app
Does it just never turn blue after turning off wifi? Its supposed to turn off mobile data when wifi is on to save battery. It could just be an issue with your carrier
Well like I said a reboot does fix it, from what I understand it's just when disconnecting from wifi. The time interval was about 10 minutes and her mobile data still wasn't connected. We're on tmobile btw. I thought it might just be an n4 issue, I don't experience that issue on my one.
Sent from my HTC One using xda app-developers app

No signal on T-Mobile

Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
do you have your phone info set to lte only?
How do you check that? *#*#4636#*#* ? If so that's on wcda prefer
Sent from my Nexus 4 using xda app-developers app
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Did your happen when you first got it or after you had it for awhile? And what's the RMA process
Sent from my Nexus 4 using xda app-developers app
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Exodian said:
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thank for your help that what I'll have to do only problem is I traded an s3 for this phone on CL so if it hardware I think I'm SOL but thanks for your help
Sent from my Nexus 4 using xda app-developers app
kthejoker20 said:
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Click to expand...
Click to collapse
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
castro08 said:
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Try getting a new Sim from t mobile and reflashing the radio
Sent from my Nexus 4 using xda premium
Exodian said:
Try getting a new Sim from t mobile and reflashing the radio
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks will do but why would my sim card work on other phones and other sims not work on mine
Sent from my Nexus 4 using xda app-developers app
castro08 said:
Thanks will do but why would my sim card work on other phones and other sims not work on mine
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Most likely wouldn't but it would be one more "possible" problem eliminated.
Sent from my Nexus 4 using xda premium
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm currently going through the RMA process over virtually the exact same issue. However, I've been running franco's nightlies lately and up until he restored the HSIC/wifi stuff to stock in r154 I was actually experiencing less data drops and rapid tower swapping (constantly going from 3g to H and back rendering consistent data inoperable). *shrug* I feel as if it's something in the hardware on the cusp of failing because sometimes it does it more and sometimes it does it less. It's rather weird. I'm also on T-mobile towers through an MVNO (Straight Talk).
I just cancelled and switched to ATT go phone.
I have RMA'd 2 devices, tried multpie new simcards, relflashed, tried new radios, and nothing worked.
It no longer switches from 3g to H on ATT network.
It stays in H constantly.
Also, no more signal drops or loss of signal.
I have 100% signal all the time now.
The data is a little more expensive, but worth it for the coverage so far.
It's not your phone, it's the tmobile network.

GS4 data very sporadic

My s4 data is bad to kick off and back on. It has done had since I first got it. I have 3_g at home and it's very solid signal, I never lose signal in fact i keep 4-5 bars but data kicks in and out all of the time. My old phone was very solid never lost data signal ever. I have tried the 3 different radios and several ROMs but they all do the same thing? It doesn't show roming and it looks to be on sprint solid. I know I've read about losing data due to flashing but mine works fine then it doesn't work, off and on, off and on all of the time... Rebooting sometimes brings it back, switching radio off will sometimes too but sometimes I just have to walk away for 10-30 min and it'll pop back up... any ideas?
Sent from my SPH-L720 using xda app-developers app
furry said:
My s4 data is bad to kick off and back on. It has done had since I first got it. I have 3_g at home and it's very solid signal, I never lose signal in fact i keep 4-5 bars but data kicks in and out all of the time. My old phone was very solid never lost data signal ever. I have tried the 3 different radios and several ROMs but they all do the same thing? It doesn't show roming and it looks to be on sprint solid. I know I've read about losing data due to flashing but mine works fine then it doesn't work, off and on, off and on all of the time... Rebooting sometimes brings it back, switching radio off will sometimes too but sometimes I just have to walk away for 10-30 min and it'll pop back up... any ideas?
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I will assume that you have updated PRL and profile. If not, do so. If that does not solve the issue, call Sprint to see if thry are working on towers in your area.
Yes I did update profile/prl as well. I have a second phone we keep in the house (as my house phone) but it keeps data signal just fine never drops either. I haven't called Sprint I may try that but I really think its buggy firmware
Sent from my SPH-L720 using xda app-developers app
I called Sprint, wasted 10min of my life lol. But I set force cdma, we'll see how that goes. No lte here anyway.. in fact 2g some of the time.. gotta love sprints data (shoot me)
Sent from my SPH-L720 using xda app-developers app
Hope the problem works itself out. One last suggestion would be a factory reset (that is if you didnt wipe data through rom flashes). Doing so can potentially fix a lot of different isses....maybe this as well. Good luck
Sent from my SPH-L720 using Tapatalk 4 Beta
Force cdma seems to have fixed it. I get lte in town but I live and work outside of town. Guess it was always getting stuck between the two...
Sent from my SPH-L720 using xda app-developers app
Your signal bars reflect your voice signal not data. Download this for real info on what your phone is doing
https://play.google.com/store/apps/details?id=com.staircase3.opensignal
And check this site for LTE deployment info, you could be getting NV deployed in your area http://s4gru.com/index.php?/forum/39-markets/
Sent from my Sprint Galaxy S4 using Tapatalk 4 Beta
Is connection optimizer turned on or off? Try off
Sent from my HTC One using xda app-developers app

Wifi signaldropping

Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
Sent from my SM-N9005 using xda app-developers app
Yes I got that also a couple of times. The signal is completely gone and then comes back.
Mobile is also OK. It has a stronger signal then my iPhone 5.
Hans.
xN1CKYx said:
Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Mine too, never had problems with note 2
Sent from my GT-N5110 using XDA Premium 4 mobile app
Count me too.
Sent from my SM-N900 using Tapatalk 4
Same here
Sent from my SM-N9005 using xda app-developers app
xN1CKYx said:
Hi peeps
Does everyone else wifi signal drops??
My new sm-n9005 signal drop and come back but when on the mobile data it's fine.
Everyone???
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
AT&T Note 3 with same problem.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Made a thread about this. The wifi in this phone sucks. I think it has something to do with the wifi quality check before it connects. Any apk I can delete so it doesnt check the quality and just connects
It happened to me last night too. On the screen with the list of available wifi networks about every 5 seconds it would cycle from seeing all of the nearby ones, to saying my remembered network was not in range, even though the router is about 10 feet away. A reboot took care of it, and my wifi has been very solid since then, much better than my old Evo 4g LTE.
Yep mine does it but if you go on where the wifi scans, menu button and advanced and there's a option along the lines of check quality. I unchecked that and it's been fine all day...
Sent from my SM-N9005 using xda app-developers app
Happens to me too and my 3G seems to be very slow.
Haven't had this problem before with other mobiles...
coolfreebies
I have the AT&T version and my wifi has been great, I have wiped and flashed the stock firmware back a few times tho. They may have something to do with it.
yeah how to get rid of the wifi quality check.. also problematic when it detects the wifi if the internet is slow or not.. sometime we dont need it to check if the internet is slow or not we just want to connect

Wifi issues do I need to switch while I still can

I just got the s4 and its total stock but it keeps dropping on and off wifi. In fact in settings it sometimes says I have poor wifi conection. But I know my router is good and my wifes g2 has no problems. I read online there is alot of issues sinve the 4.3 update and even after the patch. I also read samsung is not going to do anything there blaming sprint or your wifi. Should I switch to the g2 while I still can or hold out for a fix or does anyone know a fix?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Also it took 4 hours to set up phone. Most was the crazy slow download of apps from play store and updates from play store. Small apps would take 10 minutes to download then about 5 to install while on my wifes g2 same app same time downloaded and installed in under a minute
Sent from my SPH-L720 using XDA Premium 4 mobile app
WiFi switching on and off is probably under wifi settings. Just turn it off and it will stop switching on and off.
Sent from my Nexus 5 using Tapatalk
I tried that even did the ##code to get into WiFi and turn off WiFi saver. Nothing worked and then it started saying no mobile data connection but I was on lte and it worked. Plus I was getting that Knox problem so I just went to the g2. Thanks though
Sent from my LG-LS980 using XDA Premium 4 mobile app

Categories

Resources