GS4 data very sporadic - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

My s4 data is bad to kick off and back on. It has done had since I first got it. I have 3_g at home and it's very solid signal, I never lose signal in fact i keep 4-5 bars but data kicks in and out all of the time. My old phone was very solid never lost data signal ever. I have tried the 3 different radios and several ROMs but they all do the same thing? It doesn't show roming and it looks to be on sprint solid. I know I've read about losing data due to flashing but mine works fine then it doesn't work, off and on, off and on all of the time... Rebooting sometimes brings it back, switching radio off will sometimes too but sometimes I just have to walk away for 10-30 min and it'll pop back up... any ideas?
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furry said:
My s4 data is bad to kick off and back on. It has done had since I first got it. I have 3_g at home and it's very solid signal, I never lose signal in fact i keep 4-5 bars but data kicks in and out all of the time. My old phone was very solid never lost data signal ever. I have tried the 3 different radios and several ROMs but they all do the same thing? It doesn't show roming and it looks to be on sprint solid. I know I've read about losing data due to flashing but mine works fine then it doesn't work, off and on, off and on all of the time... Rebooting sometimes brings it back, switching radio off will sometimes too but sometimes I just have to walk away for 10-30 min and it'll pop back up... any ideas?
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Click to expand...
Click to collapse
I will assume that you have updated PRL and profile. If not, do so. If that does not solve the issue, call Sprint to see if thry are working on towers in your area.

Yes I did update profile/prl as well. I have a second phone we keep in the house (as my house phone) but it keeps data signal just fine never drops either. I haven't called Sprint I may try that but I really think its buggy firmware
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I called Sprint, wasted 10min of my life lol. But I set force cdma, we'll see how that goes. No lte here anyway.. in fact 2g some of the time.. gotta love sprints data (shoot me)
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Hope the problem works itself out. One last suggestion would be a factory reset (that is if you didnt wipe data through rom flashes). Doing so can potentially fix a lot of different isses....maybe this as well. Good luck
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Force cdma seems to have fixed it. I get lte in town but I live and work outside of town. Guess it was always getting stuck between the two...
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Your signal bars reflect your voice signal not data. Download this for real info on what your phone is doing
https://play.google.com/store/apps/details?id=com.staircase3.opensignal
And check this site for LTE deployment info, you could be getting NV deployed in your area http://s4gru.com/index.php?/forum/39-markets/
Sent from my Sprint Galaxy S4 using Tapatalk 4 Beta

Is connection optimizer turned on or off? Try off
Sent from my HTC One using xda app-developers app

Related

Connection Problems

Recently when I restarted my phone, the 3G symbol doesn't show. Switched to edge and it appeared then switched to 3G again but now can't even connect. Just shows the 4 bars with no edge/3g symbol.
Sent from my SGH-T959 using XDA App
Flashed anything recently? Maybe you're just in a dead zone. What rom and modem are you running?
I haven't rooted my phone yet. My reception is great but it has just acted like this lately.
Sent from my SGH-T959 using XDA App
In that case I'd say its either local interference or perhaps a malfunction with the nearest cell tower. Either way if you haven't rooted yet and it persists, I'd call T-Mobile.
I can now go to edge but still can't to 3g. Thanks. I'll call them.
Sent from my SGH-T959 using XDA App
Also, make sure you're in a 3G area.
http://www.t-mobile.com/coverage/pcc.aspx
Must be the area as aloneinshadow suggested, unless you have changed settings, such as: use only ........ network, intended for battery save. Sorry I can't be more specific but my current rom does not have that option. I just know that 2.1 has it, if you are on Eclair.
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Better signal unrooted

I bought my ns4g about a week and a half ago coming from a tbolt on Verizon. I got it at 8pm and had it rooted by 9. I immediately installed cm7 and have been using every nightly. My signal was horrible. I had nothing at work and barely one at home. It also would barely hold a wifi signal even when laying the phone right next to my router. I've updated my profile and manually put prl 60679 on the phone and nothing improved. The only time I could get 3g was using the Verizon hybrid prl ( I don't have 4g here). I called sprint and updated the msi? And the lady said I was in great coverage at work and good at home. The signal was so bad in 4 ours of the phone sitting in my pocket doing nothing I lost 50% battery everyday. So this morning I unrooted to take the phone back to sprint for an exchange. I've been using it stock for about an hour and now wifi is good even outside my house and I get 2-3 bars most of the time. Is there any reason why this would be? I have owned about 90% of Verizon's android phones so I'm not new to this, I've just never seen this kind of difference between stock and rooted. I think I will wait and see if it stays like this or gets worse now and switch to the 3d if it is still bad. I switched to the nexus s because I love plain android, butit was so bad before I couldn't even make phone calls or send text unless I got lucky and it would connect.
Sent from my Nexus S 4G using Tapatalk
the only thing i know on the subject is i left my phone unrooted for a couple of days. never noticed a difference after rooting. seems to be many conflicting reports on signal issues when it comes to the nexus. i have generally lower signal (3g 4g wifi) than my evo. really hope its software related so i can get a fix.
Rooting doesn't affect the phone's radio.
Maybe the ROM was bad?
ive been watching my signal strength for a day and its usually around -86. my evo was always -90 or more
It could be the rom I just don't get it. I've never had a problem with cm7. I'm going to root and fund it stock rooted and see then maybe go with something else
Sent from my Nexus S 4G using Tapatalk
ive been watching my signal strength for a day and its usually around -86. my evo was always -90 or more
Click to expand...
Click to collapse
-86 dbm is a *better* signal than -90 dbm.
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I sat at 101 before now I have 2 bars and I am at 86 now, best it has ever been
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Better look at the second number. Anything below 3 is bad reception.
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krohnjw said:
-86 dbm is a *better* signal than -90 dbm.
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Click to expand...
Click to collapse
i know. and now mt deactivated evo is at -57
My experience is the same. I get better service stock also. Your wasting your breath here though man. To many sprint engineers here
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rentaric said:
Better look at the second number. Anything below 3 is bad reception.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
so -86 0 asu is bad? but im not having any issues
mikeyinid said:
My experience is the same. I get better service stock also. Your wasting your breath here though man. To many sprint engineers here
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
stock as in rom? or unrooted?
Stock rooted. GRJ22 odexed. I use netarchy kernel but stock otherwise.
hellcatt said:
stock as in rom? or unrooted?
Click to expand...
Click to collapse
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mikeyinid said:
Stock rooted. GRJ22 odexed. I use netarchy kernel but stock otherwise.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
damn i like soju 2.6 too. oh well stocks not bad either. i see theres 4 kernels to chose from and 2 are experimental
ok so i flashed my "out_of_the_box" back up and updated prl and profile and my status numbers are the same. i did notice tho that with soju 2.6 i was on evdo rev 0, and now back to stock im on rev A
now wtf? after i flashed a netarchy kernal (stable bfs 2.3.4) im on rev 0 again. what going on here?
Here's what I'm gauging my claim on. I live in a basement apartment so I get awful service anyway. But, on CM7 I can't make a call without it dropping, and mms is out of the question. On stock, I can almost always get through a call and mms sends no problem. I have an airave and its the same story on that. CM7 the mms just sits there with the icon spinning forever. Stock it sends almost instantly. I keep a backup of both and just switch between depending on what I'm doing.
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mikeyinid said:
My experience is the same. I get better service stock also. Your wasting your breath here though man. To many sprint engineers here
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
My favorite quote "Engineers are educated beyond their intelligence." Ironically, I am in school for engineering
Now I have a problem. I rooted again and right now I am stock rooted. My signal is back to being bad again. So I can either remain stock or switch back to Verizon or go with 3vo. I came to sprint just for this phone so I can root and play. I don't know what to do. I have 18 days left until my 30 is up...
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I rooted a couple days ago, haven't noticed much of a difference in signal strength practically... BUT my time without signal went from 1% to about 8% . Obviously battery life suffered somewhat.
Currently I'm on EvDO rev. A.
Will continue to post updates.
So I have switched to the hybrid 00001 prl for now and I get decent signal, eve get some at work. I figure if I'm going to switch tithe 3vo in a week I won't go over the 300mb roam limit. Its a shame too I like this phone, I just want something j can play with.
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EVDO rev 0 to rev A switches depending on signal quality.
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My data is really horrible

I'm in Houston Texas on T-Mobile.
It seems it takes a long time to connext to something. Web browsing is ok and instagram takes forever to load pics. I have full bars when this is happening and sometimes on 3g and sometimes on hspa.
I am wondering if the phone is defective or the service is that ****ty
I used to be on tmobile went to Verizon and came back to tmobile.
Vz is way more expensive but now I see why.
Sent from my Nexus 4 using Tapatalk 2
Seems like you already made up your mind that it is the service.
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The point of this thread is for?
In before the lock!
Sent from my Nexus 4 using xda app-developers app
Have you tried tmobiles LTE here in Htown? It is better than decent. Ive been using it since they flipped the switch and I must say that the last couple of weeks has been kinda wonky... Hopefully they are just trying to work out the bugs.
Likely the network is clogged. It happens on verizon too like this:http://www.youtube.com/watch?v=a-VVwPqhXw
Actually, I have a similar issue where if I don't use data for like ten seconds and I try to use it, there's a long delay (long enough to cause a loss of connection on the game Word feud) in which it comes back after like 5-10 seconds. I think that's called latency? I'm not sure and wanted to know if there's a way to fix that lag. Thanks in advance.
Sent from my Nexus 7 using xda premium
Its gotten progressively worse here by the reliant. Its worse than edge speeds even though I'll have full bars. Its annoying to have to carry around my VZW hotspot all the time. It didn't used to be this bad. Maybe its the influx of new iPhone users. Grrrr
Sent from my Nexus 7 using xda app-developers app
No problems here in Tampa Florida. I regularly get approximately 20mbps down all the time except for peak hours, then its usually still around 15 or so. Hope you figure it out.
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Yea I mean when I first got the phone it was fine and it just keeps getting worse. Idk I was thinking maybe if it was a setting.
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No signal on T-Mobile

Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
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Sent from my Nexus 4 using xda app-developers app
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
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castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
do you have your phone info set to lte only?
How do you check that? *#*#4636#*#* ? If so that's on wcda prefer
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Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
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Click to expand...
Click to collapse
Did your happen when you first got it or after you had it for awhile? And what's the RMA process
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The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
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Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Exodian said:
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
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Click to expand...
Click to collapse
Thank for your help that what I'll have to do only problem is I traded an s3 for this phone on CL so if it hardware I think I'm SOL but thanks for your help
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kthejoker20 said:
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Click to expand...
Click to collapse
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
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castro08 said:
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
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Click to expand...
Click to collapse
Try getting a new Sim from t mobile and reflashing the radio
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Exodian said:
Try getting a new Sim from t mobile and reflashing the radio
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Click to expand...
Click to collapse
Thanks will do but why would my sim card work on other phones and other sims not work on mine
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castro08 said:
Thanks will do but why would my sim card work on other phones and other sims not work on mine
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Click to expand...
Click to collapse
Most likely wouldn't but it would be one more "possible" problem eliminated.
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Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm currently going through the RMA process over virtually the exact same issue. However, I've been running franco's nightlies lately and up until he restored the HSIC/wifi stuff to stock in r154 I was actually experiencing less data drops and rapid tower swapping (constantly going from 3g to H and back rendering consistent data inoperable). *shrug* I feel as if it's something in the hardware on the cusp of failing because sometimes it does it more and sometimes it does it less. It's rather weird. I'm also on T-mobile towers through an MVNO (Straight Talk).
I just cancelled and switched to ATT go phone.
I have RMA'd 2 devices, tried multpie new simcards, relflashed, tried new radios, and nothing worked.
It no longer switches from 3g to H on ATT network.
It stays in H constantly.
Also, no more signal drops or loss of signal.
I have 100% signal all the time now.
The data is a little more expensive, but worth it for the coverage so far.
It's not your phone, it's the tmobile network.

4.3 keeps dropping internet connection?

Hi, I've had my nexus 4 for about a month now, when I got the phone I automatically updated to 4.3.
Since the very first day I've had it, it has kept dropping internet connection randomly multiple times everyday? The signal bars will go from blue to grey and stay like that until I either reboot the phone or turn on airplane mode then turn back off again.
Its becoming a constant hassle trying to use the internet because it keeps hanging.
Has anyone else come across this problem? If so what did you do to fix it?
Thanks alot
Sent from my Nexus 4 using XDA Premium 4 mobile app
Do you mean WiFi or carrier data? And how good is your carrier signal? You can try flashing a different baseband.
For WiFi, try turning off Wifi Optimization.
Its the carrier data that keeps dropping, I also get full bars most of the time.
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dazza_84 said:
Its the carrier data that keeps dropping, I also get full bars most of the time.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its surely a baseband problem..nothing to worry..
Just try different basebands and test them and see what works for you,but for that you need to be rooted..
Before you asking or creating a new thread refer to efrants thread for unlocking and rooting.:good:

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