Hi people,
today i found this post on the internet, and this is so bad.
If you will root a tablet/phone by samsung with knox, you will lost the warranty.
But why?
Personally samsung are doing a bad service if this will be true.
What do you think about this?
p.s. This is like region lock for Note 3 and other devices.
Imagine troubleshooting an issue on 1000s of devices with different configurations and hacks. The carriers want their own specifications forced to reduce troubleshooting issues as well as those that flash, brick their phones, and then trade them in under warranty. I think if you brick your phone you should be responsible. This is why they block rooting. People abuse the system.
spinkick said:
Imagine troubleshooting an issue on 1000s of devices with different configurations and hacks. The carriers want their own specifications forced to reduce troubleshooting issues as well as those that flash, brick their phones, and then trade them in under warranty. I think if you brick your phone you should be responsible. This is why they block rooting. People abuse the system.
Click to expand...
Click to collapse
Root and brick are different as you know...
One things is bricked, another is rooted.
If i will root my phon/tablet, is because i want customize it, i want to do perfect the device i bought.
The brick is different.
I never bricked a phone, and it's really hard do this.
If you have the knowledge, you will never brick a phone/tablet.
Personally i don't like the behavior of samsung, the same for htc with the s-on/s-off system...
this would suck, how could they not cover hardware problems that have nothing to do with root. This worries me cause i've never once owned an android that i didn't root. I usually am tempted to as soon as i open the box.
It's in the contract to not tamper with the phone. This includes root. They are doing it to protect the bottom line like it or not. Just playing Devils advocate. This forum is FULL of folks who mess up the configuration of the phone and return it under warranty. Also, when tethering isn't allowed root allows you to break your contract and share data from your phone. All things they don't want..
Of course we all want more control. But I understand why they protect themselves. The only way to change this is to ask for it. Developer edition phones etc are a great step.
smac7 said:
this would suck, how could they not cover hardware problems that have nothing to do with root. This worries me cause i've never once owned an android that i didn't root. I usually am tempted to as soon as i open the box.
Click to expand...
Click to collapse
I'm hoping Chainfire will release a tool for disabling this.
However i will root my tablet in the same case.
Because, in Italy, the warranty of samsung is so slow...
The knowledge to brick or not makes no difference. No root no noob bricking the phone. How are they supposed to know if you know what you are doing or not.
spinkick said:
It's in the contract to not tamper with the phone. This includes root. They are doing it to protect the bottom line like it or not. Just playing Devils advocate.
Click to expand...
Click to collapse
In which contract?
spinkick said:
The knowledge to brick or not makes no difference. No root no noob bricking the phone. How are they supposed to know if you know what you are doing or not.
Click to expand...
Click to collapse
You're wrong.
If you have the knowledge you're knowing what you're doing.
So, you won't brick any device.
If i will do a specific thing, i will study how to do it and after do it
The contract with your provider and the warranty with the manufacturer.
I'm not wrong. If im the carrier and manufacturer I will do whatever I can to not pay for your mistakes.
Congratulations to you for knowing how to not brick your phone. You are still tampering and therefore they want to void your warranty because your warranty is void when you root.
spinkick said:
The contract with your provider and the warranty with the manufacturer.
I'm not wrong. If im the carrier and manufacturer I will do whatever I can to not pay for your mistakes.
Congratulations to you for knowing how to not brick your phone. You are still tampering and therefore they want to void your warranty because your warranty is void when you root.
Click to expand...
Click to collapse
I'm okay with partial voiding of warranty, but if my power button gets stuck or a row of pixels get killed, why would the fact i rooted my phone matter?
spinkick said:
The contract with your provider and the warranty with the manufacturer.
I'm not wrong. If im the carrier and manufacturer I will do whatever I can to not pay for your mistakes.
Congratulations to you for knowing how to not brick your phone. You are still tampering and therefore they want to void your warranty because your warranty is void when you root.
Click to expand...
Click to collapse
Only samsung have this
Because lg, google, and htc give the possibility to root and don't lose the warranty.
Ops, i'm not wrong too
If i will brick a phone, i have to pay a new one, but if my phone died for another cause and it was rooted, the carrier have to show me that the cause of the die is of root/unlocking.
And yes, i will tamper my tablet.
I don't see any problem on this, i can revert to stock for the warranty.
And if samsung and other carrier will block this, they will have negative feedback.
Android is open source, carriers edit the code and they release the code for the kernel and other things.
Why i can't root/tamper my phone/tablet?
This don't have sense.
In fact, other carrier, give the possibility to unlock/root with the warranty, as i wrote before.
Sent from One with Tapa4
smac7 said:
I'm okay with partial voiding of warranty, but if my power button gets stuck or a row of pixels get killed, why would the fact i rooted my phone matter?
Click to expand...
Click to collapse
In fact, this don't have sense.
How a firmware edit will broke the hardware like the power button?
And if a custom kernel will broke some componets of the cpu or other thing, samsung have to show that the tablet is rooted and it have a custom firmware.
Sent from One with Tapa4
smac7 said:
I'm okay with partial voiding of warranty, but if my power button gets stuck or a row of pixels get killed, why would the fact i rooted my phone matter?
Click to expand...
Click to collapse
I agree. I bet they would not even check the knox eFuse if you brought it into a store and showed them. I think it's more for software issues that can break a phone more than anything else.
---------- Post added at 06:30 PM ---------- Previous post was at 06:29 PM ----------
Guich said:
In fact, this don't have sense.
How a firmware edit will broke the hardware like the power button?
And if a custom kernel will broke some componets of the cpu or other thing, samsung have to show that the tablet is rooted and it have a custom firmware.
Sent from One with Tapa4
Click to expand...
Click to collapse
You think they will check knox when you shown them a phone with a bad power button?
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
Guich said:
Only samsung have this
Because lg, google, and htc give the possibility to root and don't lose the warranty.
Ops, i'm not wrong too
If i will brick a phone, i have to pay a new one, but if my phone died for another cause and it was rooted, the carrier have to show me that the cause of the die is of root/unlocking.
And yes, i will tamper my tablet.
I don't see any problem on this, i can revert to stock for the warranty.
And if samsung and other carrier will block this, they will have negative feedback.
Android is open source, carriers edit the code and they release the code for the kernel and other things.
Why i can't root/tamper my phone/tablet?
This don't have sense.
In fact, other carrier, give the possibility to unlock/root with the warranty, as i wrote before.
Sent from One with Tapa4
Click to expand...
Click to collapse
You can bet other manufacturers will be looking for ways to block things if the carriers demand it.
Android is open but the phones are not. Buy a developer edition where rooting is allowed, or make your own phone and wireless service.
In the end, they are doing it because the carrier demands it. Business also demands it, lots of corporations and hospitals need to guarantee that their employees aren't Walking around with rooted phones which allow all kinds of nasty ways to steel data, allow unauthorized apps, etc. Knox is a tool for it departments to lock things down.
spinkick said:
You think they will check knox when you shown them a phone with a bad power button?
Click to expand...
Click to collapse
Yes.
Because, when you will send a phone to warranty, they will check firmware and hardware.
Do you know that when a phone returt to you from warranty, this have the latest version of firmware for the phone/tablet?
All carriers check hardware and software when you will give to the watranty a phone
Welp, I guess you'd better not root.
Personally I've had to replace two phones that were rooted that had hardware issues with no problem.
spinkick said:
I agree. I bet they would not even check the knox eFuse if you brought it into a store and showed them. I think it's more for software issues that can break a phone more than anything else.
---------- Post added at 06:30 PM ---------- Previous post was at 06:29 PM ----------
You think they will check knox when you shown them a phone with a bad power button?
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
You can bet other manufacturers will be looking for ways to block things if the carriers demand it.
Android is open but the phones are not. Buy a developer edition where rooting is allowed, or make your own phone and wireless service.
In the end, they are doing it because the carrier demands it. Business also demands it, lots of corporations and hospitals need to guarantee that their employees aren't Walking around with rooted phones which allow all kinds of nasty ways to steel data, allow unauthorized apps, etc. Knox is a tool for it departments to lock things down.
Click to expand...
Click to collapse
does samsung have places i can just walk into? i always assumed shipping was the only way. I purchased mine on Amazon.
spinkick said:
You can bet other manufacturers will be looking for ways to block things if the carriers demand it.
Android is open but the phones are not. Buy a developer edition where rooting is allowed, or make your own phone and wireless service.
In the end, they are doing it because the carrier demands it. Business also demands it, lots of corporations and hospitals need to guarantee that their employees aren't Walking around with rooted phones which allow all kinds of nasty ways to steel data, allow unauthorized apps, etc. Knox is a tool for it departments to lock things down.
Click to expand...
Click to collapse
All phone are, you can unlock all phone with some fastboot command or tool
Yeah, business demands it, but why i can't so a thing because hospital need this?
If i will buy a product i can do all i want with this.
Samsung will be like Apple.
You've the phone, but your carrier decides how it will be.
Why all iphones are the same?
And i'm not talking about hardware, but software.
If i will buy a phone, I should have the possibilty to customize it as i like, but iphone can't, amd samsung are doing the same.
Sent from One with Tapa4
smac7 said:
does samsung have places i can just walk into? i always assumed shipping was the only way. I purchased mine on Amazon.
Click to expand...
Click to collapse
In the states we buy them from a store like Verizon or sprint, and they handle the warranty stuff. Not sure what you do with Samsung direct.
---------- Post added at 06:43 PM ---------- Previous post was at 06:41 PM ----------
Guich said:
All phone are, you can unlock all phone with some fastboot command or tool
Yeah, business demands it, but why i can't so a thing because hospital need this?
If i will buy a product i can do all i want with this.
Samsung will be like Apple.
You've the phone, but your carrier decides how it will be.
Why all iphones are the same?
And i'm not talking about hardware, but software.
If i will buy a phone, I should have the possibilty to customize it as i like, but iphone can't, amd samsung are doing the same.
Sent from One with Tapa4
Click to expand...
Click to collapse
As far as a provider is concerned they would love to be like the iPhone. Which is wildly profitable and easier to support because it's so locked down. They made dev edition phones for guys like is. Maybe if we demand a note dev edition we can be happy.
smac7 said:
I'm okay with partial voiding of warranty, but if my power button gets stuck or a row of pixels get killed, why would the fact i rooted my phone matter?
Click to expand...
Click to collapse
That's just how Samsung's policy is. Rooting is risky by itself anyway; the fact it now voids your warranty is something people can consider and choose whether or not to root and risk suffering a hardware issue.
archos did something like this with the gen 8's. you had to install a custom boot to be able to install custom roms. they did still cover hardware defects in a few cases i saw. hopefully samsung does the same. if not, then i'll just go back to win tablets - sadly i think samsung makes the best of those so far too.
on another note, between me and my cousin we've had 4 droid charges replaced under warranty with the flash counter not reset without any problems. so hopefully they'll only use the knox efuse only in extreme cases like burnt processors from overclocking.
Related
Hi guys
I'm waiting for my N7 to arrive in store for collection, and wondering what the reasons are for rooting the device?
I assume to run different kernels, but what other advantages are there?
Also, how does rooting this affect warranties?
Thanks
Sent from my HTC One X using xda app-developers app
I did it so that I'm able to use sixaxis controller.
I find the stock ROM to be awesome...
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Imagine you're tablet as a car. It has 6 gears but you can only use 5. Rooting gives you that 6th gear.
Sent from my Nexus 7 using Tapatalk 2
To be honest, there is no vital reason to root. Now, I myself am rooted. But unless you "need" external storage(flash drives etc) then you will not notice much difference in the device. However it will be better on battery life and performance. And have a few minor bells and whistles that otherwise it would not. That's about it really. It DOES void your warranty, 100%. However, it's easily reversible so in theory no one would ever know that you did it.
Is it possible to root the device but leave the stock rom in place?
Sent from my Desire HD using xda premium
hysteresis said:
Is it possible to root the device but leave the stock rom in place?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Yes, you can. I do it to freeze apps.
Sent from my Nexus 7 using xda premium
the only reason to root is to have total, complete control over your device. you're the boss, you do what you want want it.
simms22 said:
the only reason to root is to have total, complete control over your device. you're the boss, you do what you want want it.
Click to expand...
Click to collapse
That is a ridiculous statement. Void your warranty solely to *be the boss*? Why not shove your kitten into the microwave just because "You are the boss" as well. It doesn't matter if you are the *boss* of your electronic devices. Don't be a dumbass lol. Root only if you need features that you can't otherwise get, or leave your warranty in tact!!!
pornhub.com nough said
Landara said:
That is a ridiculous statement. Void your warranty solely to *be the boss*? Why not shove your kitten into the microwave just because "You are the boss" as well. It doesn't matter if you are the *boss* of your electronic devices. Don't be a dumbass lol. Root only if you need features that you can't otherwise get, or leave your warranty in tact!!!
Click to expand...
Click to collapse
Can't you always unroot?
Sent from my Nexus 7 using Tapatalk 2
Landara said:
That is a ridiculous statement. Void your warranty solely to *be the boss*? Why not shove your kitten into the microwave just because "You are the boss" as well. It doesnt matter if you are the *boss* of your electronic devices. Don't be a dumbass lol. Root only if you need features that you can't otherwise get, or leave your warranty in tact!!!
Click to expand...
Click to collapse
first off, do you realize that you can relock your bootloader with "fastboot oem lock" on any nexus device? warranty replacements arent an issue for a nexus. secondly, do you realize that "root only if you need features that you cant otherwise get" fits into the category of being the boss of your device? do you know what root is? root, by definition, IS being the boss of your device, having total control. now whos the dumbass, dumbass.
http://en.wikipedia.org/wiki/Rooting_(Android_OS)
---------- Post added at 11:41 PM ---------- Previous post was at 11:39 PM ----------
parmend said:
Can't you always unroot?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
yes, you can flash the stock img and relock your bootloader. the beauty of owning a nexus.
simms22 said:
first off, do you realize that you can relock your bootloader with "fastboot oem lock" on any nexus device? warranty replacements arent an issue for a nexus. secondly, do you realize that "root only if you need features that you cant otherwise get" fits into the category of being the boss of your device? do you know what root is? root, by definition, IS being the boss of your device, having total control. now whos the dumbass, dumbass.
http://en.wikipedia.org/wiki/Rooting_(Android_OS)
---------- Post added at 11:41 PM ---------- Previous post was at 11:39 PM ----------
yes, you can flash the stock img and relock your bootloader. the beauty of owning a nexus.
Click to expand...
Click to collapse
not everyone know linux lol
G1_enthusiast said:
not everyone know linux lol
Click to expand...
Click to collapse
What's Linux got to do with that?
Sent from my Nexus 7 using Tapatalk 2
I know that you can unroot, but if you damage your phone in such a way that it couldn't have been caused without root access(such as fry something via messing with voltages, overclocking, etc) google will not replace it. They inspect every device RMAd to them. Hell for all we know they will begin looking at Google Play Store app purchases tomorrow to determine rooters. "Oh you bought Titanium Backup? Your warranty is void!". There is simply no way to be certain your will be covered when you need to be unless you don't root. Now as I said, I am rooted. But that's because I need to be. But i fully understand there is a chance, however small, that I will premanently lose my device and never get it back because of it. It is still a bit of a risk, and not worth it unless there is a feature you need that requires root.
Your statement above was, and I quote:
the only reason to root is to have total, complete control over your device. you're the boss, you do what you want want it.
Click to expand...
Click to collapse
...and I stand by my statement that your statement is pretty retarded. This is my opinion of your statement, which I am entitled too, and which you cannot disprove as it is an opinion therefore further discussion in this thread on this subject is pointless.
Landara said:
...and I stand by my statement that your statement is pretty retarded. This is my opinion of your statement, which I am entitled too, and which you cannot disprove as it is an opinion therefore further discussion in this thread on this subject is pointless.
Click to expand...
Click to collapse
lol, ok, your statement says it all. i refuse to argue with a child.
G1_enthusiast said:
pornhub.com nough said
Click to expand...
Click to collapse
i didnt mean to thank your post. but what does porn have to do with root?
Landara said:
I know that you can unroot, but if you damage your phone in such a way that it couldn't have been caused without root access(such as fry something via messing with voltages, overclocking, etc) google will not replace it. They inspect every device RMAd to them. Hell for all we know they will begin looking at Google Play Store app purchases tomorrow to determine rooters. "Oh you bought Titanium Backup? Your warranty is void!". There is simply no way to be certain your will be covered when you need to be unless you don't root. Now as I said, I am rooted. But that's because I need to be. But i fully understand there is a chance, however small, that I will premanently lose my device and never get it back because of it. It is still a bit of a risk, and not worth it unless there is a feature you need that requires root.
Your statement above was, and I quote:
...and I stand by my statement that your statement is pretty retarded. This is my opinion of your statement, which I am entitled too, and which you cannot disprove as it is an opinion therefore further discussion in this thread on this subject is pointless.
Click to expand...
Click to collapse
You quote him saying to root is to have control, and say that it's retarded, then you go on to say you are rooted, that you need to be.
What exactly does that make you, by your own definition?
Sent from my Nexus 7 using Tapatalk 2
Landara said:
Hell for all we know they will begin looking at Google Play Store app purchases tomorrow to determine rooters. "Oh you bought Titanium Backup? Your warranty is void!"
Click to expand...
Click to collapse
probably the second most stupid post i've seen on XDA in my time being here.
Anyways root does not = overclocking. Besides the fact that the device has a handy feature which throttles the CPU if it gets too hot, most likely your warranty will be void due to expiration before it will be damaged by any overclocking.
Google or asus would not include the fastboot command "fastboot oem-unlock" if it would void anyones warranty for doing so. If i had the screen lift issue many have had, that is a manufacturer defect, and rooting or unlocking my device i own did not cause it. If I RMA'd it with an unlocked bootloader, google or asus would not say "oh sorry about the screen lift, but your bootloader is unlocked so we cant help you"
"To root or not to root?". That is the question. Hey whether Joe thinks rooting is stupid or Schmoe thinks everyone should.....who gives a ****! That's enough already with the kiddish bickering. Me personally, I haven't rooted yet but gave it long thought and I will for one main reason. So I can back everything up. I ran unrooted and locked for a month, filled my tablet up till there was only 500meg left and it began to run slow, soft reboot, and corrupt a couple games. I was pissed because I was almost finished with the dark knight rises and it totally crapped on me so I had to do a factory reset. This is my opinion only so stay unrooted or rooted and iwont argue with you in anyway
Landara said:
That is a ridiculous statement. Void your warranty solely to *be the boss*? Why not shove your kitten into the microwave just because "You are the boss" as well. It doesn't matter if you are the *boss* of your electronic devices. Don't be a dumbass lol. Root only if you need features that you can't otherwise get, or leave your warranty in tact!!!
Click to expand...
Click to collapse
LoL! We have four cats (so technically three spares) and a microwave.
Sent from my Nexus 7 using xda premium
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you dont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
ValenteL said:
What is the KNOX?
To understand we must read this:
http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
And this:
https://www.samsungknox.com/overview/technical-details
"The Galaxy Note 3 already supports KNOX by default"
I really dont get it...you buy a phone but you d'ont own it (almost)? See HERE a opinion by a member.
This Thread also is important: http://forum.xda-developers.com/showthread.php?t=2447832
And You, will buy a Galaxy Note 3?
Click to expand...
Click to collapse
Probably the main reason behind not to decide yet to buy it. For me is a BIG ISSUE. I have always rooted my phone, and have installed many ROMS, for me, is a MUST. I am buying a hardware not a software.
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
BarryH_GEG said:
95% of mobile device owners don't even know what a bootloader is and could care less. Almost 100% of companies with BYOD policies don't let rooted and unlocked phones on their networks whether or not they have Knox.
You're also confusing Knox for consumers and Knox for business. On the consumer side activating Knox is totally optional and when left unactivated makes the N3 just like all Samsung's previous devices. There are real benefits of Knox to people that don't care about bootloaders being locked. You can prevent the phone from being wiped if it's lost and stolen and can hide sensitive files you don't want people to see in a seperate container on your phone.
Here's the overview of how Knox works for consumers...
https://www.samsungknox.com/knox-consumer
For XDA Knox stands to bring with it some real negatives. Including a new warranty status method that can't be reset. So the 5% of people that want to unlock their bootloader and flash non-stock s/w without affecting their warranty have a right to be pissed about Knox. But the 95% that don't care and corporate IT departments with BYOD will be thrilled with it.
Click to expand...
Click to collapse
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Finding about this issue has just knocked the N3 from the top of my upgrade choices. Not happy at all.
Looks almost like a kicked up refreshed version of hboot on HTC devices. Anybody else get that feel?
Sent from my Nexus 7 using Tapatalk 2
Was unaware of this.... Wow... idk... I pre-ordered and have been stoked for months... I'm hurting inside.
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
designgears said:
You guys are mis-understanding what Samsung Knox is.
I'll let Apple explain it
http://www.apple.com/iphone/business/it-center/deployment-mdm.html
Click to expand...
Click to collapse
Well, why not? I see. This is what will make the device according to the personal. At once and for all ...
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Dumbo53 said:
We'll see about that. Judging from what I've read on the S4 forum, it looks like you're buying a device without a warranty.
(If you have no intention to root or mod your Note 3, what are you doing reading on this forum?)
Or to paraphrase the Google search page, are you feeling lucky?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The Samsung has no obligation to xda. And we have a choice - to lose warranty or shake for it. The validity of that to pay for everything. And the phrase "I do buy the hardware and not a soft" - fundamental error ..
clninja said:
Rooting voids the warranty. Anyone in there position wouldn't care about the 5% who void their warranty then try to get around it and still have it covered.
So it's harder to scam a company into covering it under warranty? Oh well... we all full well now we are voiding our warranty every time we root.
Click to expand...
Click to collapse
Yes and no. Pretty much all of Samsung's devices have had some form of flash counter in them. Plenty of people who root their devices and don't use Triangle Away have returned the phone for service, and Samsung fixed it anyway. I recall one guy saying has flash counter on his Note 2 was over 100 and they still fixed it without blinking an eye.
The legal side is questionable too - Samsung can put any clauses they want in their warranty agreement, but even if you were to agree to them in writing they wouldn't necessarily be enforceable. I don't know if anyone has ever had reason to test it, but if they refused service on my device I'd be expecting them to be able to justify with reasonable certainty that the fault was caused (at least indirectly) by running non-standard software on the device. I suspect if this were tested in court they would have a hard time enforcing it. In reality the non-rooting clause cannot render the device void of all warranty, but if the software needs to be reinstalled by them because of a faulty flash or to rectify a problem caused by rooting, they can still charge you for that.
Same way Dell can't void the warranty on my laptop if I load Linux on it........
* This is based on the terms of statutory warranty in the country of purchase. So in some jurisdictions the vendor has more freedom to add limitations.
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Quasar83 said:
So it's going to be impossible/hard to root this phone with the KNOX security? Is it going to be totally impossible to do it?
I am totally addicted to ROOTING my phone and installing Custom ROMs s this is going to be a deal breaker for me if it's not possible.
Click to expand...
Click to collapse
You can still do it nothing is stopping you, you just void warranty
A.S._id said:
In the end, if we are talking only about the loss of the guarantee, it is a fair fee for changing the characteristics of the instrument. After all, no one is saying that the manufacturer refuses to fully service the smartphone - for your money every whim. It's time to learn how to make decisions and to take responsibility ...
Click to expand...
Click to collapse
Well said Sir :good:
Rocheau said:
I am buying a hardware not a software.
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Click to collapse
well if you want to buy a phone without software I wish you luck
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
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Click to collapse
Do not need the bloatware offered by Samsung. Cynogenmod 10.2 is just fine for me.
Xalies said:
You can still do it nothing is stopping you, you just void warranty
Well said Sir :good:
well if you want to buy a phone without software I wish you luck
Click to expand...
Click to collapse
Thank God! I don't care if I void my warranty add long as I can install custom ROMs
Sent from my GT-N7100 using xda app-developers app
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
lmike6453 said:
Does anyone else sense de ja vu here when the note 1/2 first came out....we had no way at first to reset the flash counter
Regardless if KNOX is "different", i blindly have much faith in our awesome developers to eventually be able to do something about it by the time i would need warranty
Click to expand...
Click to collapse
You do not understand the basic. This technology Samsung KNOX ® has one goal - to tie the device to one particular user. That is, the device will not be a secondary market, as the user can not be removed. This means that the whole story is not vulnerable device, basically ...
p.s. I think that's why this technology has been approved by the Ministry of Defense USA. Or maybe I just being paranoid ...
In the EU rooting does not void warranty. I work at an official samsung cervice centre and we must fix softbricked phones at no cost since the updated licence.
link: http://forum.xda-developers.com/showthread.php?t=1998801
I got my S4 today, rushed home to open the package really excited to come straight onto xda and root it, as I need to run arliberator app in my car and also titanium backup to get all my data over from my old galaxy.
Now I see that i cannot root it because of Knox and that even though it is unlocked after kkitkat I wont be able to use my foreign sims when i am abroad which i always do as roaming costs are extortionate!
well my S4 has sat here all day switched off and I don't even want to switch it on, its a useless brick as far as i'm concerned i am hugely disapointed and really wish I had bought the Z1 or even the old xperia z instead of this SamDung
maybe you are one of the lucky ones with an old boot loader .if your firmware is older than mgg like ending with mga you can root without voiding your warranty .
iamflamez said:
I got my S4 today, rushed home to open the package really excited to come straight onto xda and root it, as I need to run arliberator app in my car and also titanium backup to get all my data over from my old galaxy.
Now I see that i cannot root it because of Knox and that even though it is unlocked after kkitkat I wont be able to use my foreign sims when i am abroad which i always do as roaming costs are extortionate!
well my S4 has sat here all day switched off and I don't even want to switch it on, its a useless brick as far as i'm concerned i am hugely disapointed and really wish I had bought the Z1 or even the old xperia z instead of this SamDung
Click to expand...
Click to collapse
Are you not still within a cooling off period if youre not happy and want to return it for a refund?
I wouldn't rush out to get the Z1 either as there appear to be issues unlocking the boot loader as in the below link. Ive also had HTC devices were it was nearly impossible to gain s-off (having to perform a wire trick to apply an engineering hboot). If you check the HTC One forums there are people on a recent hboot who are unable to s-off as its been locked down by HTC, which can cause headaches when trying to flash certain ROMs.
The reality is Samsung just isn't making devices specifically catering for people who like to modify/flash custom stuff. If you want full control of your device with an easily unlockable boot loader, then get a Nexus.
http://www.xda-developers.com/android/unlocking-sony-xperia-z1-bootloader-breaks-camera/
Sent from my Nexus 7 using xda app-developers app
2 questions:
1) What is your firmware? Old firmwares can be rooted fine
2) Even if you have knox, you can still root. You just lose your warranty. Are you ok with that?
nwsk said:
2 questions:
1) What is your firmware? Old firmwares can be rooted fine
2) Even if you have knox, you can still root. You just lose your warranty. Are you ok with that?
Click to expand...
Click to collapse
I'm on MH8 4.2.2 so i'm affected before i even had a chance to set up my phone, I didnt buy it on a contract and i cant return it now.
Of course I am not willing to void the 2 year warranty on an expensive phone this new, no way!
The xperia boot loaders don't need to be unlocked to flash modded/custom roms if they come off a sony base rom so it's all good, better camera waterproof and a dev friendly company
so now then...Anyone want to buy this S4 from me?
iamflamez said:
I'm on MH8 4.2.2 so i'm affected before i even had a chance to set up my phone, I didnt buy it on a contract and i cant return it now.
Of course I am not willing to void the 2 year warranty on an expensive phone this new, no way!
The xperia boot loaders don't need to be unlocked to flash modded/custom roms if they come off a sony base rom so it's all good, better camera waterproof and a dev friendly company
so now then...Anyone want to buy this S4 from me?
Click to expand...
Click to collapse
How much $$$
Sent from my GT-I9070 using xda app-developers app
iamflamez said:
I'm on MH8 4.2.2 so i'm affected before i even had a chance to set up my phone, I didnt buy it on a contract and i cant return it now.
Of course I am not willing to void the 2 year warranty on an expensive phone this new, no way!
The xperia boot loaders don't need to be unlocked to flash modded/custom roms if they come off a sony base rom so it's all good, better camera waterproof and a dev friendly company
so now then...Anyone want to buy this S4 from me?
Click to expand...
Click to collapse
You do realise that even if you didn't have the locked down Knox firmware, you'd still be voiding the warranty, regardless of if you used an app like Triangle Away, right? That's the risk everyone takes when rooting.
You've basically just come on here and opened a new thread to whine about something the vast majority of us already know about.
Sent from my GT-I9505 using Tapatalk 4
warranty is a fiction it dont protect against software bug bricks as there is no chance that you permanently brick your phome that way. it also dont protect for physical damages and water effects. if something is wrong service tell that is your fault anyway. so dont bother about warranty and root it
Sent from my GT-I9505 using Tapatalk 2
JonesWTF said:
You do realise that even if you didn't have the locked down Knox firmware, you'd still be voiding the warranty, regardless of if you used an app like Triangle Away, right? That's the risk everyone takes when rooting.
You've basically just come on here and opened a new thread to whine about something the vast majority of us already know about.
Sent from my GT-I9505 using Tapatalk 4
Click to expand...
Click to collapse
Umm rooting does not void your warranty. At least not here in Finland. The company is responsible for proving that the cause for say a hardware defect was indeed caused by the software and not an error on their part if the phone for some reason breaks down. They usually don't bother and just repair it under warranty.
JonesWTF said:
You do realise that even if you didn't have the locked down Knox firmware, you'd still be voiding the warranty, regardless of if you used an app like Triangle Away, right? That's the risk everyone takes when rooting.
You've basically just come on here and opened a new thread to whine about something the vast majority of us already know about.
Sent from my GT-I9505 using Tapatalk 4
Click to expand...
Click to collapse
Well FYI I've had to take a phone in to samsung for warranty before and it was really easy to flash back to stock and then take in in under warranty, this is now not possible so I hope nothing goes wrong with your phone otherwise you'll be the one whining
damador said:
warranty is a fiction it dont protect against software bug bricks as there is no chance that you permanently brick your phome that way. it also dont protect for physical damages and water effects. if something is wrong service tell that is your fault anyway. so dont bother about warranty and root it
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
there has been issues before on previous samsungs with usb connectors stopping charging, phone randomly switching off etc and who knows what might wear out on the S4 as its still pretty new, I'd rather not take the risk, also if you come to sell your phone and the buyer sees your warranty is void it will make your phone harder to re sell on
iamflamez said:
Well FYI I've had to take a phone in to samsung for warranty before and it was really easy to flash back to stock and then take in in under warranty, this is now not possible so I hope nothing goes wrong with your phone otherwise you'll be the one whining
Click to expand...
Click to collapse
I've already accepted the risk. If something happens, it'd be very hypocritical of me to whine about something I knew could and did happen.
I know how easy it is to flash back to stock and hide evidence of it being rooted and customised. I've been doing this since the G1.
You won't find me opening a thread when I don't like something. Especially when it could have been prevented by doing a little research before buying the phone.
Sent from my GT-I9505 using Tapatalk 4
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
Toss3 said:
Umm rooting does not void your warranty. At least not here in Finland. The company is responsible for proving that the cause for say a hardware defect was indeed caused by the software and not an error on their part if the phone for some reason breaks down. They usually don't bother and just repair it under warranty.
Click to expand...
Click to collapse
Here in the UK, it's kind of the same. Yet companies here will still try and point the finger of blame at custom software when it's clearly a hardware fault.
Sent from my GT-I9505 using Tapatalk 4
JonesWTF said:
I've already accepted the risk. If something happens, it'd be very hypocritical of me to whine about something I knew could and did happen.
I know how easy it is to flash back to stock and hide evidence of it being rooted and customised. I've been doing this since the G1.
You won't find me opening a thread when I don't like something. Especially when it could have been prevented by doing a little research before buying the phone.
Sent from my GT-I9505 using Tapatalk 4
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
Here in the UK, it's kind of the same. Yet companies here will still try and point the finger of blame at custom software when it's clearly a hardware fault.
Sent from my GT-I9505 using Tapatalk 4
Click to expand...
Click to collapse
well hopefully my whining will help someone doing a little research to notice the issue then, you're now whining about me whining so lets leave it here lol
iamflamez said:
well hopefully my whining will help someone doing a little research to notice the issue then, you're now whining about me whining so lets leave it here lol
Click to expand...
Click to collapse
Hahaha! I realised that when I hit the post button. Sorry, bro.
Sent from my GT-I9505 using Tapatalk 4
JonesWTF said:
Hahaha! I realised that when I hit the post button. Sorry, bro.
Sent from my GT-I9505 using Tapatalk 4
Click to expand...
Click to collapse
haha! no problem bro, :good:
CALL LG CUSTOMER SUPPORT. The phone is under a year old, so the 12 month warranty covers it regardless of how you voided the warranty. I sent mine to Texas, they repaired it (I assume they jtag'd it) and fedex'd it back to me.
Sorry, in a previous mention I instructed to lie and say a friend did it so you don't know how, not only is that wrong, but the pretext of how you bricked your device is irrelevant.
It's quite qood news, but to be honest, due to 'exploiting' warranty like this LG is making devices much harder to unlock. I mean, user f**k up his phone, sends it on warranty with any "I don't know how this happened" story and they have to replace it. Several cases are barely noticeable, but when countless number of people starts to do so, they loose some serious money
Fraud
Vivasanti said:
Fraud
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Click to collapse
Seriously.
Amazing how ppl publicly post their fraudulent activity as if they want a high five? Warranty isn't even supposed to transfer from original owner
meyerweb said:
Seriously.
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Click to collapse
Fraud - wrongful or criminal deception intended to result in financial or personal gain.
So yea
Vivasanti said:
Fraud - wrongful or criminal deception intended to result in financial or personal gain.
So yea
Click to expand...
Click to collapse
I was agreeing, not doubting.
This is why lg and others do not want to unlock bootloaders.
Sent from my LG-D851 using XDA Free mobile app
I don't see the problem? It's so easy for LG to fix the phone. Just wipe the memory cards and reinstall the appropriate software or just replace the memory card.
They could also use these phones for parts :/
What?
xRamz said:
I don't see the problem? It's so easy for LG to fix the phone. Just wipe the memory cards and reinstall the appropriate software or just replace the memory card.
They could also use these phones for parts :/
Click to expand...
Click to collapse
Just wipe the memory cards and reinstall the software? How long have you been on XDA that you don't even know how a phone operates. If it were as easy as just putting the software on the memory card, then people wouldn't have to send their phones back to LG in the first place. Some morons physically damage the motherboard of their phone by flashing incompatible kernels or firmware and cause heat issues that lead to short circuits. These kind of bricks are much more costly to fix than a software issue (which is call a soft-brick btw, a hard-brick is when the phone is in an unrecoverable state). It is people like you and the OP that keep companies like LG locking their boot loaders down. They're too worried about idiots like you messing their phone up and then screwing LG by claiming you don't know which idiot put software on your phone, knowing very well it is YOUR fault. As others have stated, it is quite shocking how many people are willing to brag about their illegal activity on a publicly available forum.
acparker18 said:
Just wipe the memory cards and reinstall the software? How long have you been on XDA that you don't even know how a phone operates. If it were as easy as just putting the software on the memory card, then people wouldn't have to send their phones back to LG in the first place. Some morons physically damage the motherboard of their phone by flashing incompatible kernels or firmware and cause heat issues that lead to short circuits. These kind of bricks are much more costly to fix than a software issue (which is call a soft-brick btw, a hard-brick is when the phone is in an unrecoverable state). It is people like you and the OP that keep companies like LG locking their boot loaders down. They're too worried about idiots like you messing their phone up and then screwing LG by claiming you don't know which idiot put software on your phone, knowing very well it is YOUR fault. As others have stated, it is quite shocking how many people are willing to brag about their illegal activity on a publicly available forum.
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Click to collapse
Haha alright bud calm down. What I was trying to say is I'm sure it's easy as hell for LG to repair the phone or replace a component. If I'm wrong how about teaching me rather than throwing insults hmm?
xRamz said:
Haha alright bud calm down. What I was trying to say is I'm sure it's easy as hell for LG to repair the phone or replace a component. If I'm wrong how about teaching me rather than throwing insults hmm?
Click to expand...
Click to collapse
Maybe people like you and the OP should stop supporting illegal activity that harms the entire development community by encouraging phone manufacturers to lock down bootloaders. So no I will not teach you because if you screw something up you'll just give these manufacturers another reason to make it harder for us to unlock their next device.
f2bacon said:
MODERATOR EDIT: XDA RULES
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Click to collapse
Yea not sure why you would want people to do that????
Definitely not for XDA
~/$ THREADCLOSED.sh
oposiasty said:
It's quite qood news, but to be honest, due to 'exploiting' warranty like this LG is making devices much harder to unlock. I mean, user f**k up his phone, sends it on warranty with any "I don't know how this happened" story and they have to replace it. Several cases are barely noticeable, but when countless number of people starts to do so, they loose some serious money
Click to expand...
Click to collapse
acparker18 said:
Maybe people like you and the OP should stop supporting illegal activity that harms the entire development community by encouraging phone manufacturers to lock down bootloaders. So no I will not teach you because if you screw something up you'll just give these manufacturers another reason to make it harder for us to unlock their next device.
Click to expand...
Click to collapse
What about this is illegal? Maybe in my case because I purposely bought a bricked phone but many people paid a good amount of money for phones that are no longer functional. That sucks, and considering LG has no issue fixing it, it's obviously under warranty, or I'd like to think they'd really bust my balls about it.
Maybe if the bootloader wasn't still locked people would be soft bricking their devices, instead of hard bricking. In my opinion if you want a phone that fights you in customization get an iphone, and stay off xda. This is where people make actual tutorials on how to purposely void your warranty.
=f2bacon;56020451]What about this is illegal? Maybe in my case because I purposely bought a bricked phone but many people paid a good amount of money for phones that are no longer functional. That sucks, and considering LG has no issue fixing it, it's obviously under warranty, or I'd like to think they'd really bust my balls about it.
Maybe if the bootloader wasn't still locked people would be soft bricking their devices, instead of hard bricking. In my opinion if you want a phone that fights you in customization get an iphone, and stay off xda. This is where people make actual tutorials on how to purposely void your warranty.[/QUOTE]
It's not a matter of legality regarding just voiding the warranty it's about fraud and purposefully lying about how you screwed your phone up after you read a legal agreement that stated you were knowingly abolishing your rights to your warranty by performing certain actions. The worst part is that this is a prime example of what LG is trying to stop by locking bootloaders. So this kind of behavior, regardless of being in protest or not, only adds fuel to the fire for LG. I apologize if I was rude but I just don't like seeing this kind of information on a public forum that LG definitely monitors and will look to for excuses to make it harder on all of us in the future.
acparker18 said:
lying about how you screwed your phone up after you read a legal agreement that stated you were knowingly abolishing your rights to your warranty by performing certain actions.
Click to expand...
Click to collapse
I didn't screw my phone up, someone else did, and sold it on ebay, for a pretty cheap price. I bought it with the intent of fixing it, couldn't, found out its covered by warranty, and sent it to LG to fix. I admit I'm definitely taking advantage of the warranty, and I guess I did break the legal agreement regarding the warranty, but it turns out I didn't have to. I could've just said "Hi, my phone is broken. I need an RMA #, and an address to send my phone to"
f2bacon said:
I didn't screw my phone up, someone else did, and sold it on ebay, for a pretty cheap price. I bought it with the intent of fixing it, couldn't, found out its covered by warranty, and sent it to LG to fix. I admit I'm definitely taking advantage of the warranty, and I guess I did break the legal agreement regarding the warranty, but it turns out I didn't have to. I could've just said "Hi, my phone is broken. I need an RMA #, and an address to send my phone to"
Click to expand...
Click to collapse
You're missing the entire point. This kind of behavior is harmful to the entire development community and just gives phone manufacturers incentive to keep us from being free to do what we want with our device in the future. Regardless of how you view the legality of the situation, you sent a phone back to LG knowing the warranty had already been voided by someone else. This is the exact reason that boot loaders are locked and our phones don't allow root access without exploits. Phone manufacturers see people like you who knowingly send in a user damaged phone and end up costing LG more money to repair it. Whether or not you think this hurts LG monetarily is aside the point. To those at LG, this is a problem that is solved by trying to keep people from making modifications like this to their phone at all, and that is the way LG is going to view the situation for the foreseeable future. So whether or not you violated warranty agreements or broke any laws doesn't matter now and I know that no further action will be taken, but what does matter is the fact that threads and advice like yours are only going to hurt the relationship between phone manufacturers and the indie developer community. If you are going to do this kind of thing, well I can't stop you. However, I do ask that you not publicly post your taking advantage of the system as it only causes more tension between us and the companies that make the devices we are trying keep from being locked down in the first place.
But no matter what, people are going to bork their own phones, bootloader locked or not. By having the bootloader unlocked it wouldn't be a hard bricked situation, and they wouldn't have to inhouse jtag these devices. And more importantly what do you suggest? That the people who paid $700 for a phone, that tried something like installing xposed on a phone without root or something, should just be happy with their brick? I mean sure it's their responsibility, their phone, but they come to developers, to see how to fix it, and if it's soft bricked they can fix it themselves, or have some dingus fix it for them. I'm just pointing out LG will fix it. If they start noticing damn so many people are sending back hard bricked devices, maybe they should make it so that doesn't happen. Don't lie about voiding your warranty, just don't mention it. At no point did they ask how it was bricked.
I'm not trying to debate the ethics, I'm just saying LG can and will fix hard bricked g3's for free. For the many other people who are just holding a $700 literal brick, there is a fix.
f2bacon said:
But no matter what, people are going to bork their own phones, bootloader locked or not. By having the bootloader unlocked it wouldn't be a hard bricked situation, and they wouldn't have to inhouse jtag these devices. And more importantly what do you suggest? That the people who paid $700 for a phone, that tried something like installing xposed on a phone without root or something, should just be happy with their brick? I mean sure it's their responsibility, their phone, but they come to developers, to see how to fix it, and if it's soft bricked they can fix it themselves, or have some dingus fix it for them. I'm just pointing out LG will fix it. If they start noticing damn so many people are sending back hard bricked devices, maybe they should make it so that doesn't happen. Don't lie about voiding your warranty, just don't mention it. At no point did they ask how it was bricked.
I'm not trying to debate the ethics, I'm just saying LG can and will fix hard bricked g3's for free. For the many other people who are just holding a $700 literal brick, there is a fix.
Click to expand...
Click to collapse
The solution is, if someone bricks their phone by messing with it then they pay the repair.
Believe it or not it costs lg big money to cope with things like this and this is why they keep it locked.
Sent from my LG-D851 using XDA Free mobile app
Richieboy67 said:
The solution is, if someone bricks their phone by messaging with it then they pay the repair.
Believe it or not it costs lg big money to cope with things like this and this is edgy they keep it locked.
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
But by keeping it locked, they're making it a bigger issue! If the bootloader wasn't locked, users could get into recovery mode. Hard bricks would be soft bricks, and the fix would be easier, regardless of who does it.
Hi
I bought the new Samsung GS6 a few months back. I just got it, noticed some pink dots on the front camera, but it was gone next time I used it.
I rooted it and after a few months I noticed that they're there in low light conditions. I sent it for repair and they will repair it for 1962,5 kr. (297.72 USD).
I was told, that warranty in Europe was not void by rooting and have seen many people link to this.
http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
Anyone know what to do? I live in Denmark if that helps.
Do anyone know if it is void or not? I know in my country, they should (in the first 6 months) prove that the fault is made by me if they should deny it. They will change the circuit board and I should pay that myself, because I rooted the phone. The dots were there before and also, how can rooting the phone (with the right root) cause hardware issues since they will change the circuit board?
Thanks in advance
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
They just told me, that they cannot enter the phone, because I have rooted the phone. They said I can not get back to stock, before the circuit board have been changed.
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
FSOP said:
If you used the pingping root method, it doesn't trip knox so you should be able to go back to stock without them ever knowing, however I stand to be corrected if this is not the case.
Click to expand...
Click to collapse
I used CF-autoroot. Fixed the link, try read it. I should get it covered. It's barely 3 months old.
It's back to stock, just with tripped knox counter. I unrooted and did a factory reset. Do I need to flash stock rom too? The knox counter will still be 1...
Japultra said:
If you rooted the phone using CF auto root, then you would have tripped Knox and you have technically voided your warranty. However, if you used PingPong root, then Knox protection should still be intact, which means you still have warranty.
What you can if you have tripped Knox is try to go back to stock firmware and hope they don't notice that Knox has been tripped.
Click to expand...
Click to collapse
They have sent me a picture, with the tripped knox counter...
Faspaiso said:
They have sent me a picture, with the tripped knox counter...
Click to expand...
Click to collapse
Sorry, mate. Looks like you might be out of luck in this situation
Japultra said:
Sorry, mate. Looks like you might be out of luck in this situation
Click to expand...
Click to collapse
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Faspaiso said:
Read the link.
I still have the right to get it repaired, even tho it's rooted.
Click to expand...
Click to collapse
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Jonathan-H said:
Most custom roms allude to telling you it voids your warranty, i'm not sure if rooting software tells you that as well. Generally you take your phone in your own hands when you root because technically the phone has been altered which could theoretically cause problems.
I doubt there is anything you can do aside from pay for the repair or refuse it.
Click to expand...
Click to collapse
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
Japultra said:
It's not about root. It's about tripping Knox, which voids the warranty - different from root altogether.
Click to expand...
Click to collapse
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
godutch said:
It doesn't matter what custom roms say in their disclaimer or what samsung claims, samsung needs to adhere to the local law, which states that simplly rooting does not void your warranty
---------- Post added at 03:48 PM ---------- Previous post was at 03:45 PM ----------
tripping knox does noet void warranty in the eu, whatever samsung might claim, they law goes above samsung's disclaimer
Click to expand...
Click to collapse
Which law are you talking about that deals with Knox?
Japultra said:
Which law are you talking about that deals with Knox?
Click to expand...
Click to collapse
it's the law that deal with statutory warranty based on EU Directive 1999/44/CE, §7.1, which samsung cannot deny
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
Japultra said:
Found some info on this thread regarding differences between vendor responsibilities vs manufacturer responsibilities: http://forum.xda-developers.com/galaxy-s3/help/rooted-gs3-warranty-refused-hardware-t2443684/page2
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Click to collapse
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
godutch said:
@Faspaiso, I hope you brought the phone back to the store you bought it from and not samsung directly
Click to expand...
Click to collapse
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Faspaiso said:
I did so, they send it to their workshop (or what you call it in english) and they sent it to Samsung, which confirmed the root and now back to me.
Click to expand...
Click to collapse
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
godutch said:
you should bring it back and get it repaired and also demand back the money they charged you for inspection but maybe speak with a consumer organization in your country first. Sometimes it can also help to use twitter and facebook to get your right.
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Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
Please keep us updated, interesting topic!
Faspaiso said:
Yeah, will try. Can call consumer organization after 9 tomorrow morning, so will try that and see what they tell me.
But thanks for your time and sources. Well probably help me out a lot.
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btw it's not samsung that denies you warranty, it's the shop you bought your phone from, they are responsible for the warranty