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Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Stuck Buttons
This is an issue with the Imagio. The only real fix is to have VZ send a replacement.
There has been a discusion on it here at PPC
http://forum.ppcgeeks.com/showthread.php?t=99190
And, if you look on the VZ forums there are more people talking about this.
mally2 said:
Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Click to expand...
Click to collapse
yeah- like the guy said- a whole thread dedicated to the subject. and then you find out that even though you pay for insurance instead of getting a new phone they send you someone else's old phone that was broke and they fixed for you. nice. when my end button got stuck down i ended up ripping it off and fooling with it until it unstuck. had to use a little adhesive (totally lame) to make the cover stay on the actual button. definitely does not work as good. after that i started looking into all the ways i could to avoid using those buttons.
xda shutdown.
volume app's.
etc.
Mine stuck within the first 30 days so I made them give me another brand new one. They tried the certified like new thing with me but I wouldn't accept that. It did take a fair amount of *****ing on my part before they gave in.
Why would I pay for something new that doesn't last a month and accept a refurb?
So my point is, if your phone breaks soon after you bought it, don't accept anything less.
Also, I'm on my 3rd one. Verizon's policy after the 3rd one within a year is to get you into something different that's new and of "equal value" if you want. However, they will not openly tell you that unless you insist on it.
I'm on #2 and I am tossed between using the buttons as little as possible or as much as possible.
Added to Wiki
Hi guys, have just referenced this issue and thread in the Wiki. Hopefully some more travellers will find the info and offer some assistance.
freakin buttons
My wife and I both have Imagios. I have had mine replaced once already the buttons on the replacemnet are stuck and a new one is on the way. The buttons on my wife's are now stuck and she has a replacement on the way.
Verizon is telling me that they no longer let you get a different phone after 3 replacements. I would yell and complain, but what phone do they have thats better?
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
gilbenl said:
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
Click to expand...
Click to collapse
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
mikebbass said:
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
Click to expand...
Click to collapse
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
mally2 said:
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
Click to expand...
Click to collapse
any info
can i get replacemnt on ebay
mally2 said:
any info
can i get replacemnt on ebay
Click to expand...
Click to collapse
**** my send key is now stuck,..... though it works on pressure!!! damn!!!!! can i get replacement keys anywhre
If you have proof of purchase (IE original packaging,maybe a receipt), it may be worthwhile to contact HTC directly. I would assume that the phone was purchased w/o a plan and/or you're not a current VZW customer anyway. I would assume then that any defect/warranty issues would default to the manufacturer. I believe HTC has a 90-day warranty.
Hi
i tried conatcting local HTC india ,.,.,. they cant help.... can i get replacement on ebay or anywhere ... plssss its urgent
stuck buttons avoidance
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
yatman60 said:
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
Click to expand...
Click to collapse
Hi
well thats great!!! not sure what i can do now unless i get replacement buttons on ebay or any online stores
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
gilbenl said:
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
Click to expand...
Click to collapse
Hi
The problem is i got the phone from my sister who lives in US.... i live in INDIA!!! bangalore to be precise!!! So HTC say they wont help.... my sis will be back after 6 months... LOL
Ps whats ESN... is tht the IMEI!!!! well its GSM unlocked thats as far as i know
Here's an idea: Call HTC USA and pretend you're wherever your sister lives in the US. Explain the issue (leaving out the bought as gift, sent to india part) and then when they say they'll fix it (which, if the phone isn't stolen or otherwise they will) send it to your sis in the US and have her send it to HTC from a US address. I'm sure with the large number of questionable phones floating around india/asia they're hesitant to replace it. When in doubt, lie. You purchased a product and you deserve coverage. Don't let their resistance stop you; you're certainly not doing anything illegal, simply circumventing their "security" measures.
Spam taken care of, not linking to topic to help him spread his 'cause'.
Hello,
I recently bought a Desire HD, because my Hero's screen got unresponsive, because of a hardware fault of the screen.
I had a real nightmare with my Hero with the repair center. I had to send it 3 times to them in order to actually accept the problems and to partly fix it. About 2 months after I got it back from this almost 2 months horror the screen became unresponsive and I had to ditch my beloved Hero.
I decided to give HTC one more chance and bought a Desire HD and I was really happy with the device until yesterday when I found out that I have a dead/black pixel on the upper left side (left side of the HTC weather and time widget).
I already tried JScreenFix and another app from the market to fix it and had my phone running on it for more than an hour. But unfortunately this didn't fix anything.
I really like this phone and I decided not to get a Samsung Nexus S. But now I have to say that I am more than disappointed that I didn't.
I called my dealer and he said that he can only exchange the device within 7 days of purchase and that I have to send it to the repair center. I'm so frustrated right now that I am really playing with the idea of selling my Desire HD and get any other phone except an HTC.
If someone can help me, I would be more than happy, because I don't know what I can do anymore.
Thank you in advance!
Cheers!
Best way to remove dead pixels (this might be difficult due to the uni body design) is to take apart the phone leaving the SLCD bare and lightly (I normally use a cotton bud to avoid finger prints and avoid excess pressure) massage the effected area.
Attempt this when powered off first, if that unsuccessful do so when powered on (Boot cycle if necessary).
-Source:
Works in the laptop repair industry.
wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
Most phones have a zero dead pixel warranty just check htcs policy on dead pixels then rma it you should receive a new unit
Alternatively if HTC do have a zero dead pixel policy then kick up a stink to the store manager that according to HTC the manufacturer its faulty and unfit for sale. Complain enough you will be surprised what happens
Sent from my Desire HD using XDA App
Ok, thanks for the swift response.
If I take the phone apart I'll lose my warranty right?
I purchased the phone on 07.12.2010 and I never took any of those apart.
To be honest I'm a bit afraid I might screw up ending with a broken/inoperable device.
Do I also need any special tools to do that? And if yes how much do I have to pay for those?
I really don't want to sell my Desire HD so I am open for any suggestions.
Thanks.
P.S.: What do you think of those pixel repair programs on the market? Are they actually working at all?
Edit: Thanks for the hint, I'll check out their policy asap. I already called my dealer and wait for his call back. I will definitely "kick his ass" when he tries to bulls*it me. Thanks!
I have a dead/stick pixel too. I got it quite a while back and i even made a thread about it here. It was a real annoyance for me but now i just learned to live with it. Mine is right at the bottom center of the screen. I really don't have the patience to send it back to england for repair, and i don't have any confidence in taking it apart so i'll just have to live with it :/
I also tried that Jscreenfix app as well and it did nothing. I really doubt the success rate of those type of apps because my laptop has a dead/stuck pixel too and running a program like jscreenfix did nothing on my laptop either.
Yeah, I've read your topic and I tried to live with it too, but my device is like brand new and I paid a lot of money for it so I see no argument for accepting a faulty part tbh. I didn't buy it from a carrier it's unlocked and has no branding at all.
It's like my company/boss pays me for 1 day less a month just because his pc was broken on that day.
I also don't have any patience at all with the european service center anymore. The experience I made with my Hero was so horrible you can't imagine. I don't wish this even to my worst foe.
I also doubt the success of those apps, but I gave it a try so I can't say that I didn't try as much as possible.
i was just like you dude. bought it unlocked sim free no carrier, and only a few days after owning it the problem showed up. Its a real shame that LCD's suffer from this type of fault.
Yeah and I just called HTC to find out what their policy is, but the guy on the hotline told me that I got blablabla days where I can exchange it and after it I have to send it in for repair.
I'm so pissed now that I'm going to literally kill my dealer on the phone when he calls me back.
Glad I could help and thanks for the "Thank".
Unfortunately the Desire HD is a troublesome device to take apart and I wouldn't recommend doing so unless you have a through understanding of electronics and Uni-body casing, if you do plan on going ahead then your best bet would be to look at this:
http://www.htcphones.net/htc-evo-4g-teardown/
this is an similar phone to the Desire HD that uses a similar layout but different components, a full Desire HD tear down from a reputable website isn't available at this moment.
Depending on the warranty of your device then it may breach the warranty.
The best way to check if it breaches your warranty is to ask the manufacturer about the "conditions of the warranty" or not to break any Warranty Stickers.
As for returning the product, you probably have a better chance in saying the phone doesn't meet the aspect of quality you though it would, your more likely to get a return that way because the dealer isn't taking back a faulty product (Its unlikely they will check the product).
Sigh, I got 2 stuck pixels too... One is at the top left corner (red) and another in the middle region (blue)... Just bought for less than 7 days and they are already there... Stupid HTC policy of more than 3 closely pixel sh*t doesn't help at all... I had been using so many HTC phones and it seems that only DHD gave me stuck pixels... What is wrong with their QC? Damn it... Well, i gave up looking at it and learn to live with it... The only thing that is keeping me with HTC is due to Android + 4.3"... There isn't any other phones providing such luxury... its really pathetic...
LittleMerc said:
Sigh, I got 2 stuck pixels too... One is at the top left corner (red) and another in the middle region (blue)... Just bought for less than 7 days and they are already there... Stupid HTC policy of more than 3 closely pixel sh*t doesn't help at all... I had been using so many HTC phones and it seems that only DHD gave me stuck pixels... What is wrong with their QC? Damn it... Well, i gave up looking at it and learn to live with it... The only thing that is keeping me with HTC is due to Android + 4.3"... There isn't any other phones providing such luxury... its really pathetic...
Click to expand...
Click to collapse
If you bought it over the phone or online and are in the UK then you can return it within 7 days for a refund if it is faulty or not. Distance selling rules cover this option.
As for stuck pixels my understanding is that HTC policy is "any three pixels" or "any two joined pixels".
When buying a phone, we often skip the step by step test because we are too eager for the phone that we expect long. Examine the steps necessary minimum:
* LCD Screen
- You for startup phone, startup screen is white color. You look at the different angles to see what is not normal ?
- When the phone was running, you turn on the camera application. You use hand lens cover>>> screen is black. You can observe different colored pixels that do not? if it occurs, it is dead pixels
*Speakers and external speakers (Make a call, listening to music at a volume level to maximum)
*Wireless connections and to try a few sites....
*Squeeze the cover slightly to see if sure?
*..................
Hopefully my experience was helpful for you and sorry for my poor English
Get insurance put up with it for a while and drop it in the sink. Get new one. Your bound to break it at some point in the future.
Sent from my Desire HD using XDA App
I also have one dead pixel mid-right colored green. When I first got it i checked well and it was not there. After a few days it is there.
I bought mine during my business trip to Hong Kong. I went to the shop and asked my dealer to change vthe unit but they said there should be at least four dead pixels in order to change within 7 days. Also they told me to call the htc office but it was weekend and i will be leaving HK on the folllowing monday. so I had no chance but to live with it. I will send an email to Htc to check what they will say.
Guys,
Sorry to sound obvious but have you tried the jscreenfix app (there is an Android version in the market) or similar in order to make sure the pixels are actually dead and not simply stuck? If they are stuck this should repair it. I ran their software via my PS3 after picking up a couple of stuck pixels on my LCD TV and it worked wonders.
Not promising anything but it must be worth ago before resorting to taking it apart/ sending it back. From the comments you do have to let it run a while and maybe on a few occasions, however it should certainly help with coloured pixels (ie green)
To add my 2 cents, when ever i have some kind of issue, i will always make it over the top and add some juicy details when calling any company. For example i will say that my screen starts to loose colors after being on for more then an hour. I know it's not good in a sense, but when something costs 500+ euro, it should work fine for more then few month. In 10 or so years, my stuff was always replaced with a brand new one.
Regards.
Tezray said:
Get insurance put up with it for a while and drop it in the sink. Get new one. Your bound to break it at some point in the future.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
This is insurance fraud, its illegal, classed as theft and is causing insurance premiums to raise for the hardworking Joe who legitimately pays for his insurance.
Lankius Maximus said:
Guys,
Sorry to sound obvious but have you tried the jscreenfix app (there is an Android version in the market) or similar in order to make sure the pixels are actually dead and not simply stuck? If they are stuck this should repair it. I ran their software via my PS3 after picking up a couple of stuck pixels on my LCD TV and it worked wonders.
Not promising anything but it must be worth ago before resorting to taking it apart/ sending it back. From the comments you do have to let it run a while and maybe on a few occasions, however it should certainly help with coloured pixels (ie green)
Click to expand...
Click to collapse
Glad to hear jscreenfix helped your problem but...
DaMastachief said:
I already tried JScreenFix and another app from the market to fix it and had my phone running on it for more than an hour. But unfortunately this didn't fix anything.
Click to expand...
Click to collapse
Hello Folks,
sorry for not being able to answer quicker, but I came back late from work and couldn't access the site due to overload until now.
My dealer called me back and I explained everything to him and also told him that I won't send it in for repair again as I had a nightmare with him already with my Hero. He spoke to his boss, called me back and told me that they will make an exemption and change my phone. I am getting a brand new one, I am really excited and very happy and satisfied.
On the other hand I hope that this pixel issue won't happen again.
Lucky me I always keep everything in the package and take care about my gadgets very nicely. I already did a reset, cleaned it and put everything in order into the package like I got it.
I also don't do any insurance fraud and I am also exaggerating on the phone, but tbh honest guys: You can say whatever you want and try whatever is possible, but those guys at the HTC hotline don't give jack **** about your problems. Their answer is always the same and their flexibility in terms of problem solving is literally zero.
About that JScreenFix, I think it might work with stuck/coloured pixels. But dead black pixels can't be repaired with it. The program seems to cycle and cycle through all colours and tries to somehow calibrate the screen/pixels again. But dead pixels seem to be dead. At least that's what I can say about trying it and another application from the market.
But I will definitely check my phone very closely tomorrow upon receipt and will also do this in the future, because it takes like 1% of the time I need compared to waiting in line at any hotline.
Thanks again for all the hints and also for the link how to take it apart. Tbh I got a bit too much respect to do this and also because my phone is 14 days old and got 11,5 months warranty.
Wish me luck that the new one will be flawless and without any problems.
Cheers!
After reading this thread I decided to look and found one , it is purple so does that mean Jscreenfix should hopefully work?
Jscreenfix is absolutely bullsh*t in my opinion. Mine is definitely 2 stuck pixels as they are coloured red and blue, not black... But running it for more than an hour and not helping really makes my hopes dashed...
HI, i have my htc hd2 up for sale.
i have had the phone for over a year, i bought it off of ebay from a guy who owned it for 2 days and didnt like it. i have had it in a case and screen protector since day one. the phone is unocked. it has a flawless screen, and excellent body, excpet the paint is wearing off of the battery door from being slid in and out of the case. body glove case that has a kickstand, which is also included, along with 5 screen protectors, a leather flip case, spare battery, spare wall charger with spare battery charging port, and a 2BG micro sd card. i have taken extremely good care of this phone, until the day it let me down... one day, after receiving a text message, the phone stop responding to touch. all of the hard keys work, the phone turns on and off, but the digitizer wont register any touch commands, hopefully someone with the will and know hpw can fix this, the parts shouldnt be too expensive from ebay. but the phone is no longer usefull to me. i will post pics in a day or two. if you have any questions, please dont hesitate to ask. Im not sure what this phone is worth, but id like to get $100, ill pay shipping if in the US. thank you.
pbleonidus said:
HI, i have my htc hd2 up for sale.
i have had the phone for over a year, i bought it off of ebay from a guy who owned it for 2 days and didnt like it. i have had it in a case and screen protector since day one. the phone is unocked. it has a flawless screen, and excellent body, excpet the paint is wearing off of the battery door from being slid in and out of the case. body glove case that has a kickstand, which is also included, along with 5 screen protectors, a leather flip case, spare battery, spare wall charger with spare battery charging port, and a 2BG micro sd card. i have taken extremely good care of this phone, until the day it let me down... one day, after receiving a text message, the phone stop responding to touch. all of the hard keys work, the phone turns on and off, but the digitizer wont register any touch commands, hopefully someone with the will and know hpw can fix this, the parts shouldnt be too expensive from ebay. but the phone is no longer usefull to me. i will post pics in a day or two. if you have any questions, please dont hesitate to ask. Im not sure what this phone is worth, but id like to get $100, ill pay shipping if in the US. thank you.
Click to expand...
Click to collapse
probably be better to post this here:
http://forum.xda-developers.com/forumdisplay.php?f=476
and as to your sale, have you tried warranty? If it just stopped working like you said HTC should cover the repair for it.
orangekid said:
probably be better to post this here:
http://forum.xda-developers.com/forumdisplay.php?f=476
and as to your sale, have you tried warranty? If it just stopped working like you said HTC should cover the repair for it.
Click to expand...
Click to collapse
i dont think my phone woud still be under warranty, i have had it for over a year, and im not the original owner... so...?
pbleonidus said:
i dont think my phone woud still be under warranty, i have had it for over a year, and im not the original owner... so...?
Click to expand...
Click to collapse
HTC 2 year warranty mat, but not sure if still valid if u got it from someone else not sure just give them a bell n ask. make out u had it from new they can only say yes or no
moved to, and pics posted here: http://forum.xda-developers.com/showthread.php?t=1093416
Hi,
I have a NC that my youngest one dropped on the floor and put a hairline crack across the screen. Everything works still, except the top half of the screen doesn't respond to touch inputs. I can get around most everything in the menus by a combination of rotating to get to the button i need, but playing any games or browsing is impossible.
Is there any way to replace the NC screen? I've looked online and most everyone has recommended either just buying a refurbished one as a full replacement, or upgrading to something new. I've also seen a couple companies offering screen replacement service but at $110 it doesn't make a whole lot of sense to do that when I can get a refurb for around that price.
So are there any other options? Could I get a parts one off ebay and swap screens? I know there are videos of disassembly out there.
If this was yours, what would you do?
I'll upload pics of the screen here in a little bit if that will help.
Thank you
skyliner33v said:
If this was yours, what would you do?
Click to expand...
Click to collapse
I would look into this before they ran out.
http://www.ebay.com/itm/Barnes-Noble-NOOK-Tablet-16GB-Wi-Fi-7in-Silver-/170869502505?forcev4exp=true
MISRy said:
I would look into this before they ran out.
http://www.ebay.com/itm/Barnes-Noble-NOOK-Tablet-16GB-Wi-Fi-7in-Silver-/170869502505?forcev4exp=true
Click to expand...
Click to collapse
Thank you. But i would like to see about fixing mine first before buying a replacement.
Sent from my SGH-I997 using XDA
$115 + free shipping. I'm just sayin...
http://www.ebay.com/itm/NOOK-Color-Barnes-Noble-Wi-Fi-eReader-/300725201564
And yes B&N is the seller.
skyliner33v said:
Hi,
I have a NC that my youngest one dropped on the floor and put a hairline crack across the screen. Everything works still, except the top half of the screen doesn't respond to touch inputs. I can get around most everything in the menus by a combination of rotating to get to the button i need, but playing any games or browsing is impossible.
Is there any way to replace the NC screen? I've looked online and most everyone has recommended either just buying a refurbished one as a full replacement, or upgrading to something new. I've also seen a couple companies offering screen replacement service but at $110 it doesn't make a whole lot of sense to do that when I can get a refurb for around that price.
So are there any other options? Could I get a parts one off ebay and swap screens? I know there are videos of disassembly out there.
If this was yours, what would you do?
I'll upload pics of the screen here in a little bit if that will help.
Thank you
Click to expand...
Click to collapse
If your nook is already out of warranty or still in warranty you can trade in your broken nook color for a new one just add $80-100 (I forgot the exact price). Benefits: comes with a new 1 year warranty and it' s new not a refurb :good:
Depending on when yours was made, this might work for you.
http://www.ebay.com/itm/Nook-Color-...ltDomain_0&hash=item2574093f33#ht_1857wt_1397
It's a replacement digitizer and LCD. Keep in mind that those seem pretty rare.
catawalks said:
Depending on when yours was made, this might work for you.
http://www.ebay.com/itm/Nook-Color-...ltDomain_0&hash=item2574093f33#ht_1857wt_1397
It's a replacement digitizer and LCD. Keep in mind that those seem pretty rare.
Click to expand...
Click to collapse
It says that its for anything made after Nov 2010. Which is when the NC was released. So it should cover all of them. I think you may have brought my toy back to life. Thank you!
Sent from my SGH-I997 using XDA
Well, my screen broke after 5 days, and the digitizer is completely unresponsive. It was barely a 2 foot drop! Here are a few pictures: one, two, three.
Anyways, with the sad story aside, I have looked into my repair options, and I have decided the most economical thing to do would be to order a replacement front assembly and do it myself. In another thread, I found this link. The drop resulted in a few scratches on the metallic frame, so I want to make sure that's also included in my replacement. Now, that link looks very promising, but I'm trying to save as much money as possible. I have browsed though Ebay, and found similar items that cost about $30-40 cheaper (after shipping) coming from China, but I'm a little skeptical about it. $100+ is expensive for a repair, so I want to make sure I'm getting quality parts. A couple examples are here and here. Are these parts directly from LG, and if so, how do they become available for sale through third parties? It's the quality of the parts that concern me the most. All said and done, I want the phone to look and feel as if it were brand new out of the box.
On another note, I'll be buying this as soon as it's available. I had one of those on my Nexus One back in the day, so I know my N4 will be well protected, even though it's going to effectively turn it into a cinder block. Such a shame that I gotta cover up such a beautiful device, but apparently it's too risky to leave the phone naked...
So basically, I just want some opinions about the cheaper Ebay options, or if anyone has a better recommendation. I've ruled out sending the phone to LG's third-party repair center due to the costs. I'm comfortable doing the repair myself, so I'm happy saving a few bucks in the process.
Why not send it it for a new device instead?
Sent from my Nexus 4 using Tapatalk 2
Bloodflame said:
Well, my screen broke after 5 days, and the digitizer is completely unresponsive. It was barely a 2 foot drop! Here are a few pictures: one, two, three.
Anyways, with the sad story aside, I have looked into my repair options, and I have decided the most economical thing to do would be to order a replacement front assembly and do it myself. In another thread, I found this link. The drop resulted in a few scratches on the metallic frame, so I want to make sure that's also included in my replacement. Now, that link looks very promising, but I'm trying to save as much money as possible. I have browsed though Ebay, and found similar items that cost about $30-40 cheaper (after shipping) coming from China, but I'm a little skeptical about it. $100+ is expensive for a repair, so I want to make sure I'm getting quality parts. A couple examples are here and here. Are these parts directly from LG, and if so, how do they become available for sale through third parties? It's the quality of the parts that concern me the most. All said and done, I want the phone to look and feel as if it were brand new out of the box.
On another note, I'll be buying this as soon as it's available. I had one of those on my Nexus One back in the day, so I know my N4 will be well protected, even though it's going to effectively turn it into a cinder block. Such a shame that I gotta cover up such a beautiful device, but apparently it's too risky to leave the phone naked...
So basically, I just want some opinions about the cheaper Ebay options, or if anyone has a better recommendation. I've ruled out sending the phone to LG's third-party repair center due to the costs. I'm comfortable doing the repair myself, so I'm happy saving a few bucks in the process.
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The Chinese make a dead on imitation of the N4. The only way to be sure you have a real N4 is to call Google and ask if your IMEI is legit. I'm guessing what you're looking at are screens for the copies. If you're worried, what's another few dollars for the real thing? I can see if they were half the price, but they aren't.
Also, why not get a bumper or a Ringke case? They still show of the phone.
scream4cheese said:
Why not send it it for a new device instead?
Sent from my Nexus 4 using Tapatalk 2
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I bought it from my carrier, and declined a $7/month replacement plan... I could get in touch with them, but I'm pretty sure they're just going to tell me it's my own fault and nothing they can do about it.
estallings15 said:
The Chinese make a dead on imitation of the N4. The only way to be sure you have a real N4 is to call Google and ask if your IMEI is legit.
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Mine is real. I didn't buy a Chinese fake. I was just wondering if the replacement front from those Ebay listings were real or not. I know it's hard to tell, but I want to make sure I'm getting original LG parts.
estallings15 said:
I'm guessing what you're looking at are screens for the copies. If you're worried, what's another few dollars for the real thing? I can see if they were half the price, but they aren't.
Also, why not get a bumper or a Ringke case? They still show of the phone.
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I was originally considering the official bumper, but I'm not sure if it will really be enough. I don't want to go through the same thing again.
I don't like the design of the Ringke case, either. I know Seidio's cases are great quality, but at the same time, they make the phone huge.
Bloodflame said:
Mine is real. I didn't buy a Chinese fake. I was just wondering if the replacement front from those Ebay listings were real or not. I know it's hard to tell, but I want to make sure I'm getting original LG parts.
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You misunderstood. I wasn't questioning whether or not your phone was real. I was telling you that the fakes are really good. Those are probably REALLY good fake screens. Understand?
Hi guys,
I have the same problem on my Nexus 4 which is now completely useless. Funny enough, the phone is still on but the touch screen doesn't work anymore... Let me tell you how annoying it is when the alarm rings at 7am on a Saturday morning and you can't turn it off...
Anyway, I hope I'm in the right topic and not posting something that has been answered already (I did a research...) but can you let me know if you managed to change your screen Bloodflame? If so, was it easy with the replacement kit that usually comes with the screen you buy. I don't want to go to a dodgy shop that will take me £20 for just a simple screen change... I'm sure I can do it myself.
I recently found one on eBay for £85, which is pretty much the best deal I saw so far (I can't send you a link as I'm a new member, sorry).
Thanks in advance for your help and apologies if the English isn't perfect (I'm not a native).
estallings15 said:
You misunderstood. I wasn't questioning whether or not your phone was real. I was telling you that the fakes are really good. Those are probably REALLY good fake screens. Understand?
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OK, I see what you mean. Just when you mentioned verifying my IMEI with Google made it sound like you thought mine was a fake. I understand the Chinese knockoff's could be hard to tell apart, and I understand that those replacement parts on Ebay may be fake. That's what I was skeptical about. They might be real, but maybe it's not worth the risk...
At first glance, the price appears similar, but the one from EtradeSupply comes to about $152 after shipping, whereas the Ebay ones are about $115 shipping included. I was just hoping I could save a little cash - that's all.
michaelvitello said:
Hi guys,
I have the same problem on my Nexus 4 which is now completely useless. Funny enough, the phone is still on but the touch screen doesn't work anymore... Let me tell you how annoying it is when the alarm rings at 7am on a Saturday morning and you can't turn it off...
Anyway, I hope I'm in the right topic and not posting something that has been answered already (I did a research...) but can you let me know if you managed to change your screen Bloodflame? If so, was it easy with the replacement kit that usually comes with the screen you buy. I don't want to go to a dodgy shop that will take me £20 for just a simple screen change... I'm sure I can do it myself.
I recently found one on eBay for £85, which is pretty much the best deal I saw so far (I can't send you a link as I'm a new member, sorry).
Thanks in advance for your help and apologies if the English isn't perfect (I'm not a native).
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I only made this post last night, so no, I haven't fixed my phone yet. I haven't even placed the order for my replacement parts yet. But I can update this thread later on with my progress. Heck, I can even post pictures of the repair process and make note of any details pertaining to how easy/hard it is, a specific step that might be a little more difficult (ribbon cables come to mind), or anything like that.
FYI, you can disable your alarm from ADB as long as you have USB debugging enabled. It's a bit of a pain, but I was able to get a few things done using ADB. For instance, I was able to turn off mobile data, enable wifi, and make a full backup of my internal storage among a few other minor things, just in case.
Code:
adb shell
svc data disable
svc wifi enable
input touchscreen tap [x] [y]
input keyevent [#]
Google those commands for more details.
Bloodflame said:
I only made this post last night, so no, I haven't fixed my phone yet. I haven't even placed the order for my replacement parts yet. But I can update this thread later on with my progress. Heck, I can even post pictures of the repair process and make note of any details pertaining to how easy/hard it is, a specific step that might be a little more difficult (ribbon cables come to mind), or anything like that.
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OK I see. No problem then, I ordered the screen yesterday and will also give updates when I'll change it. Hopefully, I'll receive it and change it before you and will therefore give you a few tips (if needed). I'm sure it's not that difficult but we'll probably need to be very cautious. There's probably a few videos showing how to do it. If I find a good one, I'll post the link here.
Bloodflame said:
FYI, you can disable your alarm from ADB as long as you have USB debugging enabled. It's a bit of a pain, but I was able to get a few things done using ADB. For instance, I was able to turn off mobile data, enable wifi, and make a full backup of my internal storage among a few other minor things, just in case.
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I didn't know this tip, thanks for the help! It finally went out of battery, so nothing to worry about anymore )
Just a general heads up:
I recently had the exact same problem, wanted to keep my nexus naked but it cracked after about a month. So I ordered a replacement last sunday of eBay for about $135 with shipping, it was not from China, from California. I received the screen yesterday, and successfully replaced it by my own, it was pretty simple and took me about an hour. I have never before disassembled a phone. The screen works fine and seems just as good as the one before. I could have sent it in to LG but they said they would remove all data from the phone for some security reason and I didn't want to do that. But if you have any more questions just ask me, I will be glad to help you.
Sent from my Nexus 4 using xda app-developers app
michaelvitello said:
OK I see. No problem then, I ordered the screen yesterday and will also give updates when I'll change it. Hopefully, I'll receive it and change it before you and will therefore give you a few tips (if needed). I'm sure it's not that difficult but we'll probably need to be very cautious. There's probably a few videos showing how to do it. If I find a good one, I'll post the link here.
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Sounds great! Yeah, I've already briefly looked up a couple videos and guides (see this one on ifixit) and it doesn't looks terribly difficult. Also, I recall reading about someone who successfully replaced their screen, but ended up cracking the back glass in the process. Might be worthwhile to take a little extra care to make sure that doesn't happen to you. You've been warned
aanonymoushuman said:
Just a general heads up:
I recently had the exact same problem, wanted to keep my nexus naked but it cracked after about a month. So I ordered a replacement last sunday of eBay for about $135 with shipping, it was not from China, from California. I received the screen yesterday, and successfully replaced it by my own, it was pretty simple and took me about an hour. I have never before disassembled a phone. The screen works fine and seems just as good as the one before. I could have sent it in to LG but they said they would remove all data from the phone for some security reason and I didn't want to do that. But if you have any more questions just ask me, I will be glad to help you.
Sent from my Nexus 4 using xda app-developers app
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Yeah, I could understand why you'd want to leave the N4 naked - it's certainly a beautiful device! But on the other hand, stuff like this happens and it becomes an expensive mistake, as we've learned.
So just tell me, was there any one or two specific disassembly/assembly steps that were more difficult? If so, did you figure out any tricks to overcome the difficulty a bit? I understand working with small parts and flimsy ribbon cables can be a bit of a pain. I've taken a couple phones apart before, but never had too much difficulty as long as I was being careful and patient. I suppose the same is true here but I don't intend to take my N4 apart until I have my new screen and I'm ready to get to work. Payday is a week away, so it's just a waiting game for me at this point.
The most hard part I've encountered was taking the back cover away, that by it self took me about 15 minutes, if you looked at any videos you will know what I mean. Also when you take out the battery make sure to use a hairdryer to loosen up the strong glue below it, also be very careful taking it out, I found out it bends a little its basically made out of strong tinfoil, but if you do bend it a little don't worry it will still work
Sent from my Nexus 4 using xda app-developers app
$120 ain't too bad, hell the deductible for at&ts insurance is $125. I'll have to keep that in mind should the unthinkable happen.
Google could make everyone's life easier and just offer 2 year replacement plans for a flat cost. No you should never drop it, but we're all human, it's bound to happen at some point. Thing is I want a flat replacement plan like what you would get from a retail store on consumer electronics, not scam insurance. Whats irritating is if you buy a tablet, you can get a replacement plan from square trade, but since the nexus 4 has a radio, it's $10 a month, $99 deductible. Ridiculous!
Sent from my Nexus 4 using Tapatalk 2
I had the same problem, first i tried to send the phone to a tech guy to try to remove the digitizer but he couldnt make it, then i bought a screen assembly and installed it myself. I live in Argentina so finding the replacement was not easy. The problem came afterwards when the screen touch was a bit floppy, i tried a Pointer Location app and i discovered that now the screen can read up to 2 fingers and it works really bad (it used to read up to 5 fingers). Is it possible that it is one of the chinese imitations? I didnt know there were copied parts for the N4 up to now
The only visual difference i spotted is that the original screen had little integrated circuits in the screen forming tiny nearly-invisible squares inside the front glass, and the replacement one has no such things.