Prevention Information issue - Galaxy S 4 Q&A, Help & Troubleshooting

Since the last firmware update MH6 I have been having an issue with the pop up message about 'prevention information' (see attached). It happened everytime I launch Facebook app. No other app causing this pop up so far. I uninstalled and reinstalled Facebook however the problem persists.
I selected the 'update' button but it gave me network connection error.
Any idea guys?
Sent from my GT-I9505 using Tapatalk 4

Anyone?
Sent from my GT-I9505 using Tapatalk 4

If you're rooted you can freeze everything that starts with "knox" in Titanium Backup.

elmicha said:
If you're rooted you can freeze everything that starts with "knox" in Titanium Backup.
Click to expand...
Click to collapse
No I am using stock, not rooted. Any solution?

I'm having the same problem, and my phones not been rooted either

Related

Warning new supersu update lock the tablet

I just upgraded supersu from google play. After a reboot, the tablet locks after about 20 seconds or so. After that it is impossible to access anything. The tablet then reboot. The only pudate I did was supersu
It took me few tries to be able to access the settings and remove the update before the tablet locks.
Now it seems to work again without problem.
Don't update until the problem is solved
Mod if this should be placed in another forum feel free to move it
Sent from my GT-N8013 using Tapatalk HD
jmlmrk said:
I just upgraded supersu from google play. After a reboot, the tablet locks after about 20 second or so. It took me few tries to be able to access the seting and remove the update before the tablet locks.
Now it seems to work again without problem.
Don't update until the problem is solved
Mod if this should be placed in another forum feel free to move it
Sent from my GT-N8013 using Tapatalk HD
Click to expand...
Click to collapse
Odd. Ive already had the update and have rebooted and havent had any problems
conan1600 said:
Odd. Ive already had the update and have rebooted and havent had any problems
Click to expand...
Click to collapse
Well the only thing I did was removing the update to supersu.
I also connected the tablet to my laptop thinking I will have to odin back to stock. But didn't need too. I hope it was nothing... I just wanting to let people know it may be a problem
Sent from my GT-N8013 using Tapatalk HD
No problem for me with the update.Rebooted fine.
Sent from my GT-N8010 using xda premium
Same here, updated and did a few reboots due to enabling multiwindow in some apps and everything is working fine..
No problems here on note 10.1 and Note 2.
Just updated.. rebooted and no problems here..
Sent from my GT-N8013 using XDA Premium HD app
Be worth reading Google Play comments before drawing any conclusions .
jje
FWIW, I had the same issue, too. I'll also keep looking into it.
Also getting that request for "dumpstate", too.
kcrudup said:
FWIW, I had the same issue, too. I'll also keep looking into it.
Also getting that request for "dumpstate", too.
Click to expand...
Click to collapse
I have looked further into the problem, it seems that the new supersu may not play well with some apps that request root access. I had avast anti theft software which required root. I uninstalled it reapplied supersu update and it is working. Also avast keep on giving me error even after the downgrade of supersu.
Like you I had the request for dumstate.
Finally I have avast on my galaxy nexus and the new supersu and no problem at all.
So as of now on the tablet I cannot have both (avast and new supersu) together
Sent from my GT-N8013 using Tapatalk HD
A friend of mine having the same issue with N7000.
How did you manage to uninstall update before getting stucked.
Same Issue here. Stucked after reboot after SU Binary update.
Managed to run "top" in adb shell which shows me that /system/xbin/su runs to many times......
no problem here on 5 devices
dionysos77 said:
A friend of mine having the same issue with N7000.
How did you manage to uninstall update before getting stucked.
Click to expand...
Click to collapse
Restart the tablet as soon as you are on the lock screen tap status bar , tap settings, tap applications scroll to supersu and uninstall upday tap ok. You have to do it as fast as possible before 5he tablet locks... I had to do it a dozen times before succeeding
Good luck
Sent from my GT-N8013 using Tapatalk HD
This happened to me as well...had to race to SuperSU/settings and changed Default Access from Prompt to Grant and it stopped locking up...couple of reboots then and reset access on your apps after it completely reboots and settles down.....
I had this issue yesterday after installing ROM Android Revolution HD. I thought it was a problem with rom and returned to stock. But on stock I updated it and have no problems.
There's a new update with some bug fixes out. I don't know if it fixes your problem since I did not have it.

[Q] I9500 rebooting after Gmail update

I have an I9500 rooted with 4.2.2 stock. It stopped synchronizing gmail and I did not check this issue.
Tonight, after updating gmail, it showed me a message inside the gmail app to enable sync again. When I clicked this message to enable, it rebooted my phone.
After that it is in a constant reboot loop. It gets till the lockscreen then reboots.
Tried wiping cache, dalvik and fixing permissions but nothing worked.
Any ideas how to fix without factory reset?
I am having the same problem but on i9505. Any solution?
Sent from my GT-I9300 using Tapatalk 4
Since no one replied I had to factory reset.
gustavct said:
Since no one replied I had to factory reset.
Click to expand...
Click to collapse
It will come back after the latest update. Is it happening to you?
Sent from my GT-I9300 using Tapatalk 4
I don't know. I couldn't wait for this.

[Q] Prevention information

Just received the following notificatin;
" Prevention Information
An application has been forced to stop for unauthorized attempt to access system in your device"
I push the OK -button and find myself in Application manager. No instruction about which application or what to do?
l have ran the AGV virus scan. Clear all the data in the Boat browser. Rebooted my Note 3.
... and the notification message keeps coming back...
any help / comments?
Is your phone rooted as this is a knox warning to tell you that an app that isn't approved to use the system directory is trying to... Look at what you have installed as is(probably) an app you will have installed recently...
lare said:
Just received the following notificatin;
" Prevention Information
An application has been forced to stop for unauthorized attempt to access system in your device"
I push the OK -button and find myself in Application manager. No instruction about which application or what to do?
l have ran the AGV virus scan. Clear all the data in the Boat browser. Rebooted my Note 3.
... and the notification message keeps coming back...
any help / comments?
Click to expand...
Click to collapse
I have the same issue. It started about 3 days ago, and I hadn't added any apps in days. My phone is NOT rooted.
Sent from my SM-N900T using xda app-developers app
gnik luap said:
I have the same issue. It started about 3 days ago, and I hadn't added any apps in days. My phone is NOT rooted.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Same issue. I have no idea what's causing it. Anyone have any insight on this yet?
My phone is rooted with CF-Auto-Root, I have the same warning.
When I tried the disable "Security Updates" via "Root Uninstaller" the phone will become so slow that it requires a reboot.
I tried using "Freezer" to freeze "Security Updates" and "Knox" but the "prevention information" message still appears.
Research on this topic only shows "ANT+ service" possibly being the application
Same issue here. Started 3 days ago too. I didn't install anything
Inviato dal mio SM-N9005 utilizzando Tapatalk
ultramag69 said:
Is your phone rooted as this is a knox warning to tell you that an app that isn't approved to use the system directory is trying to... Look at what you have installed as is(probably) an app you will have installed recently...
Click to expand...
Click to collapse
Not rooted & no new apps installed...
It just started and came from "nowhere"
It appears this problem is cropping up everywhere and isn't necessarily tied to any particular app/service except something with SELinux.
https://www.google.ca/search?client...ss+system+in+your+device"&btnG=Submit&qscrl=1
http://stackoverflow.com/questions/...pp-using-android-usb-host-by-selinux-on-4-2-2
http://stackoverflow.com/questions/...-stop-for-an-unauthorized-attempt-to-access-s
Great, maybe this might force Samsung to get rid of these sh!tty security features....
Wasn't Android and Linux supposed to be an open platform?

Random reboots

I am on Android M right now and sometimes I have some kind of a weird random reboot on my phone... My phone is NOT rooted but the crazy thing is: it is like a soft reboot because after the rebooting process -> apps are still open (atleast in the recently opened apps tab) ... Does somebody have a solution or does somebody have the same problem? Is it a software problem? Thx in regards![emoji16]
Sent from my SM-G900F using XDA-Developers mobile app
tm60405 said:
I am on Android M right now and sometimes I have some kind of a weird random reboot on my phone... My phone is NOT rooted but the crazy thing is: it is like a soft reboot because after the rebooting process -> apps are still open (atleast in the recently opened apps tab) ... Does somebody have a solution or does somebody have the same problem? Is it a software problem? Thx in regards![emoji16]
Click to expand...
Click to collapse
The recent thing is just how it works in L up afaik, it just displays apps open even through a powercycle. You mainly need to try and narrow it down and figure out what the realm of the cause may be, then get a logcat, no root needed just setup adb.
Sent from my Galaxy S5 using XDA Labs
i reverted back to kitkat and i don't have reboots anymore (but i don't think it was a software problem but only the fact i didn't factory reset my phone after updating to MM)
Sent from my SM-G900F using XDA-Developers mobile app

Titanium backup issues

Can anyone get titanium backup to work? I keep getting insufficient
Working fine but you have to uninstall the app then install it every 1 time your going to use it . That or delete data in the app settings which results in the same thing
Now its working... Who knows.
Yep.. works great for me
Sent from my PH-1 using Tapatalk
I'm on Oreo and titanium is running fine...
Tried it and saved all apps and after deleting one I was able to restore back.
Still having issues. After flashing a new ROM I can't restore... Does anyone else have this issue?
No option to restore
No issues here.. mine shows up as normal.. are you rooted?
Sent from my PH-1 using Tapatalk
Yes and that is a restore from the cloud

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