[Q] kies - Galaxy Note 3 Q&A, Help & Troubleshooting

Just got my note 3. I was hoping to sync via kies but only photos and music comes up on kies when opened on the screen. I down loaded the latest version of kies 3 and my note has the latest firmware. I noticed there has been some talk of this but as an update as anyone else used kies 3 to success with their note 3?
Perhaps one should use the older version of kies?
Kies says to download the windows feature pack - but I can't find this and what is it?

I'm having similar issues the phone doesn't recognize the older version of Kies and the new one doesn't allow restore from older versions .
Pathetic
Sent from my SM-N900 using XDA Premium 4 mobile app

It looks like I will have to revert back to using My Phone Explorer. It was recommended here some time back. Nice and simple but I had thought Samsung would have improved Kies by now. One reason to get the note 3 was to get the latest OS and sync better.

i was hoping for some more replies. Perhaps you all do not use kies? What syncing software do you use?

KIES 3 is still in BETA so I suspect it has been rushed out to cater for this device and will be updated pretty soon.
I never understand however why software, guides and accessories etc are always way behind after a device is released.

Related

New KIES available - 1.5.1.10074.45

Updating right now...
Updated just now, no difference on the surface.
Yup, the same for firmware upgrade capabilities... it seems that Samsung didn't change the registry, so we should be able to upgrade our devices using the same registry methodology we're used to.
the upgrade file size is similar, I believe the upgrade is to cater new driver to recognise new Samsung mobile (like Samsung Galaxy Tab), no functional update.
I've never been able to update kies. I have to download it from another location. Does anyone know where I can get it? Thanks
It should be on the Samsung support website.
http://www.samsungmobile.co.uk/support/softwaremanuals/software.do?phone_model=GT-I9000

upgrading to froyo

hey guys i have samsung galaxy s 9000I the International one and according to the froyo releasing schedule it would be released in 20/11/2010 for the International area edition
and till now i cant upgrade
using kies says i still cannot upgrade :S
i think that is too much bad from samsung the way it upgrading our phones :S
my phone is rooted already , does it affect ???
EDIT: this is my phone info
Model Number : GT-I9000
Firmware version : 2.1-update1
Basedband version : I9000JXJF1
kernel version : 2.6.29
plzzzz help guys !!!!!
Hey I could be wrong but with my phone I have to use mini kies for it to recognize my phone. Also haver you recently updated kies? I have read on xda that some people that updated kies could no longer connect and they had to revert to an older version or use mini kies. Hope this helps
Sent from my SAMSUNG-SGH-I897 using XDA App
how can i get mini kies !!!
i already tried the verison 1.5.3 00093
it says i cannot upgrade
i will try the newest one also
EDIT: i have tried 1.5.3.10103_100 but same thing ( the device's version cannot be updated )
:S :S
I have no idea sorrry I tried to get mini kies but I couldn't find a dl link. Post the link if you end up finding it.
Sent from my SAMSUNG-SGH-I897 using XDA App
laxwillsch said:
I have no idea sorrry I tried to get mini kies but I couldn't find a dl link. Post the link if you end up finding it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Letting go of your hand now.......
Well kies mini doesnt detect my phone
i can notice that its for capaptive not for galaxy
by the way my product code is i9000hkdvd2. Does it mean its for germany vodaFone! !but i have bought it from egypt
if its fo germany vodafone, is the froyo released for that area?
plz guys ,,, someone help meee i wanna upgrade to froyo
Hi,
I have read about this tweak somewhere on the net on how to get Kies recognize your Samsung Galaxy S. For my Galaxy S I9000, this tip still works. So, maybe you should give it a try.
<1> Install Kies(Any version should do)
<2> Download and install the collection of Samsung Galaxy S USB drivers to their default location (I downloaded the 64-bit versions from softpedia- so google it ^^)
<3> Download and install latest Microsoft .Net Framework (I used Ver. 4)
<4> Connect your galaxy s via usb, open kies and it should be connected in a few seconds. If it asks for drivers, locate the driver folder to %System%/Program Files/Samsung/ USB Drivers/
<5> If still cannot connected, try Driver Recovery in Kies Main Menu. If it asks for drivers, repeat step 4.
One possible reason for Kies to recognize but say your phone cannot be updated is when you have your OCLF (one-click lag fix) installed on ur rooted galaxy s. If so, restart your ph and try again. If not, try uninstalling OCLF lag fix first and connect again.
Hope this works ^^
My issue is trying to get the drivers to work properly. I can nevet get the mtp to work properply. Im using win7-64.
Sent from my SAMSUNG-SGH-I896 using XDA App
i have removed lag fix application and tried , same thing says " this dervice's version cannot be updated"
current version : PDA:JF4 /PHONE:JF1 / CSC:JF3
and addtional information in my first post
i dont know maybe there is smthing wrong with my version that wont enable my phone to be upgraded :S
i need to upgrade :S

Kies on T-Mobile Galaxy Tab?

Hello all.
I am running a older galaxy tab 7 from t-mobile that is still on the original release jjb firmware not the jj3 software o any update.
I tried to connect the phone to the computer to get the update and no mater which version of kies of tried it says either not supported (kies 2.0) or is not found at all (kies mini).
I couldn't use Kies at all on stock T-Mobile firmware. When I went to gingerbread (euro) I think Kies 2.0 worked fine for me
M9x3mos said:
Hello all.
I am running a older galaxy tab 7 from t-mobile that is still on the original release jjb firmware not the jj3 software o any update.
I tried to connect the phone to the computer to get the update and no mater which version of kies of tried it says either not supported (kies 2.0) or is not found at all (kies mini).
Click to expand...
Click to collapse
What update are you referring to? I don't think that either T-mobile or Samsung have released any updates for the SGH-T849 tablet for T-mobile. After waiting 9 months for them to release an official update for their tab, I finally gave up and loaded the 2.3.6 Rom for Germany. Then I reflashed the modem file for T-mobile and I finally have Gingerbread on my Galaxy Tab.
Before I flashed the tablet, Kies did not recognize my device. After I flashed it, Kies saw it as P1000 device instead of an SGH-T849.
From the other posts and links I found there are the JJ3 and JJ2 firmware files and nothing like that was ever poping up for me. Also I saw a few other people saying they got the update using kies to that verision from the original JJB
Sorry to say but you are mistaken, T-mobile USA has never released an update for its Galaxy Tab. You have the original and only stock ROM on your T-mobile Tab that has ever been available. Kies never has and probably never will natively recognize the original T-mobile Galaxy Tab. If you want to upgrade to Gingerbread, you're going to have to flash a European ROM or a custom ROM to get there.

Your device does not support software upgrading via kies

Got Samsung Galaxy s2 onebay, instead of old one, that died.
When connecting to KIES i see this message " your device does not support software upgrading via kies"
I did search on forum and understood that it can be because phone was rooted, and that it is possible to put phone in un-rooted state
but i not really understood how
*#1234# gives me the following
PDA I9100TJIKJ1
PHONE I9100TJIKI2
CSC I9100TCELKJ1
Can anyone please help me proceed for un-root?
all i want it's to update to IceCreamSandwich firmware
thank you very much - hope for any advice, have read so many pages here - head going to explode soon!!!
You'll need to find that firmware and re flash with Odin. www.sammobile.com/firmware
Sent from my GT-P7510
no ICS there for my phone, but found on another website via google
so just flash with odin?
michael.g said:
no ICS there for my phone, but found on another website via google
so just flash with odin?
Click to expand...
Click to collapse
Than flash the official GB .!
here i found firmware file
http://forum.xda-developers.com/showthread.php?t=1221236
i ve read how to flash with odin
What is GB?
Is it any risks flashing with odin?
GB = Gingerbread. Which is somewhat irrelevant since you're seeking to go to ICS.
You appear to have an I9100T from the Middle East region. If I were you, I would go to www.sammobile.com and download an appropriate I9100T firmware from that region to flash. There is one ICS firmware for that model and region available.
And of course there are risks using Odin. If you don't know what you're doing, or use a firmware that isn't meant for your phone, you can easily brick your device.
i had the same problem a while ago. usually you need to sign into samfirmware site but try this link, it worked for me
http://smartphonesgurudev.blogspot.in/2012/06/samsung-kies-how-to-update-official.html
download checkfus, put in your phone details, it will come up with the list of the latest firmwares to download straight to your desktop
Kies says "Your device does not support software upgrading via Kies"
when my phone is connected Kies says "Your device does not support software upgrading via Kies" after wrongly rooting as i thingk.According to KIES my phone's current firmware version is E120LKRUF11/E120LKRUF11/E120LKRFG11/E120LKRFG11.
My device is Galaxy S2 HD LTE E120L.Rooted via tegrak kernel.
*#1234# gives me the following,
PDA :E120L.UF11.1831
PHONE:E120L.FG11.1351.LT
MOVINAND:NONE
IF ANYBODY COULD HELP ME TO SOLVE THIS PROBLEM HIGHLY APPRECIATED..
THANK YOU..
hemanthadil said:
when my phone is connected Kies says "Your device does not support software upgrading via Kies" after wrongly rooting as i thingk.According to KIES my phone's current firmware version is E120LKRUF11/E120LKRUF11/E120LKRFG11/E120LKRFG11.
My device is Galaxy S2 HD LTE E120L.Rooted via tegrak kernel.
*#1234# gives me the following,
PDA :E120L.UF11.1831
PHONE:E120L.FG11.1351.LT
MOVINAND:NONE
IF ANYBODY COULD HELP ME TO SOLVE THIS PROBLEM HIGHLY APPRECIATED..
THANK YOU..
Click to expand...
Click to collapse
This is because Your Csc (movinanad) is unknown.
Try this:
1.Backup your data.
2. Download this app : https://play.google.com/store/apps/details?id=com.manniakk.cscselector&hl=en
3. Use the app to change your CSC (Movinanad) code to your country.
After this process, kies should work with your phone now.
Note: the process will factory reset your phone, so please backup first.
Swyped from my Galaxy SII
Dear Joeksy
First thank you very much for concerning my email.Now my device MOVINAND showing as FB05 after reflashing the same kernel again.by the way according to your method mentioned app doesnt support with my device.my problem is still same.Any other way please...
Thanks..
Sent from my SHV-E120L using xda app-developers app
hemanthadil said:
Dear Joeksy
First thank you very much for concerning my email.Now my device MOVINAND showing as FB05 after reflashing the same kernel again.by the way according to your method mentioned app doesnt support with my device.my problem is still same.Any other way please...
Thanks..
Sent from my SHV-E120L using xda app-developers app
Click to expand...
Click to collapse
I'm sorry but i don't know of any other way to fix this issue
Some CSC cannot use KIES to update, I got a canada galaxy tab need to use specific KIES, flash to international version solve it. may be this is the same problem with you.
---------- Post added at 02:21 AM ---------- Previous post was at 02:19 AM ----------
and you can change CSC by:
*#272*IMEI#
available CSC depends on firmware.
Thank you very much.But l tried it using international version of KIES.Same problem as above.Not supporting.And onthe other hand *#272*imei# nothing happen in my device.I am dying of this.please help me somebody..
Thnks..
Sent from my SHV-E120L using xda app-developers app
I always have to update my firmware with ODIN. Because Kies can't detected my phone anymore xDD
Problem with Odin is when l update latest ICS kernel everything ok but my device no any sound at all.even system sound dialing sound etc..nothing at all..
Any other idea please..
Thanks a lot..
Sent from my SHV-E120L using xda app-developers app
Solved.....
Flashed former stock firmware kernel with odin.yes it was worked.connect with kies..accepted..updated again latest version and root with odin.
Thanks for the supporting me guys..
Sent from my SHV-E120L using xda app-developers app
It happens when CSC/PHONE/PDA mismatch.Best option is to download latest firmware for your model and flash using Odin.
I get the same problem like you guys, kies says your device does not support software update....
And i have I9100XWKI8 software. And i have installed it through odin. But i need to update it. So please guys can you help?
Sent from my GT-I9100 using xda premium
Hi friends I own Galaxy s 2 i9100....I got it from UK 3 mobile.. After coming to India I have flashed it with a ROM which is unlocked version as its is locked to 3 network...after the flashing I connected it to kies for backup and found the same message as others in this thread mentioned...so I tried reflashing it with a ROM that is compatible with Indian version and got the issue solved ...I am providing the details of the rom now I am using
PDA: I9100XWLQ2
phnoe: I9100DDLPC
CSC: I9100ODDLPD
BUILD info: Fri oct 26 16:04:15 KST 2012
But recently KIES software in my laptop got updated and when I connected my S2 it stated that my phone is not compatible to update from KIES. But, the same day when I connected wifi in my phone I got a message that an update is available and its done successfully.
Now can any body help me to get that issue sorted out when connected to KIES as it accepted before and now why it is not accepting ??
Thanks in Advance
Similar Issue
Hi there, I have a similar problem. I tried to root my phone, as I wanted to unlock it using a chainfire program, using a cnet program
I wasn’t sure which unsecure kernal to use, but i was told it didn’t matter if I was going to put a secure kernal back in, once rooted, problem is the root never properly worked, and when it would reboot I would get the samsung screen with yellow triangle and then it went black, so I tried getting to the stock using galaxys2root
but then got stuck in a boot loop, so I then had to do a factory reset through the recovery boot mode, which was fine and my phone is on, obviously all my data (apps and progress is gone) not a lot to be done there, but my OS is different, I had recently (about 2weeks ago) had an update, so when I pulled the task manager bar down, it would scroll as there were more than just 5 options to be quick clicked. also I was able to put my app menu in alphabetical order as well as little things like option to show battery % and different icon images, more defined and realistic, so basically I appear to be on an older OS but I am unable to update through my phone and kies as well, as it tells me my firmware is not supported for upgrade through kies.
I believed I was on a ICS version, though reading up about latest firmware there seems to be a later version, but apparently jelly bean? I had reason to believe JB was earlier than ICS, but maybe not? I am currently 4.0.3. If I recall I was 4.1 something though I am not 100%, but I know this OS is earlier.
Basically I miss my previous OS and dunno what more to do, extensive search is driving me brain dead, any help possible?
I also have found an accidental screenshot from my previous OS homepage and have taken a recent one just so you can see the smaller things I am describing, and hoping it helps. - can't post links yet in order to show you the exact pictures and webpages used.
Hope I am in the right place for this, also, I am not completely thick when it comes to technology and software either just better at computers haha.
Thanks in advance for any help!
Gemma

Firmware Update Over Kies Doesn't Work!

'ello geeks,
I know Kies has been infamous for just about every reason a piece of software can be..Perhaps before investing in S4 I should have gone through Kies reviews as well and not just phone's.
Anyway, the issue I am facing is since Samsung released the firmware upgrade for Galaxy S4 , I have been trying to upgrade via Kies (I do not have a wife router) and faced with below:
1. While it downloads the firmware data, it randomly shows phone's disconnected and I have to restart the download.
2. On one instances, it did go through the upgrade procedure completely but only firmware ID got updated as none of the features came in...on top of that ability to change unlock effect in settings got disabled for some reason. Post this I had reset the phone.
3. Another question is, for around 350 mb upgrade, Kies keeps on downloading 7 gb+ data,,,is this normal? and why would that be for?
[Ref: Windows 7 Premium, Intel C2D 2.2, 2 gb RAM]
[Ref: GT-I9500 Purchased in India]
Please let me know if you people have a different experience and whether anything can be done to mend it...or this is how the life with Kies is!
Thanks!
I am assuming that you are not rooted.
Try updating it manually via Odin
Download the official firmware file from here
http://www.sammobile.com/firmwares/
And follow the step from here
http://androidteen.com/galaxy-s4-i9505-update-xxubmea-android-4-2-2-jelly-bean-official-firmware/
It's done no need
Sent from my GT-I9500 using xda premium

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