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Hi XDA,
I've received my DHD yesterday and not impressed at all by now.
The camcorder records @ only 21 frames per second on 720p.
Is that quite the common for the DHD? I thought 30fps were usual!?!
Is there any fix for that low FPS? AND also some regular camera improvements?
fat32 and 32kb formated! both sd class2 and class6.
Best Regards
Wowa Trader
In the settings, try to set the Brightness to -2 to get few more fps
Although there is probably something wrong in your case,cause every video I've seen from the DHD is very fluid,you could try to set ISO to the maximum value(I think 800) when in photo mode(option does not appear in video mode).Else,you could lower the resolution(800x480 is juuuuust fine,believe me).
Bear in mind that there could be something wrong with your phone.I certainly hope that's not the case though!
With kind regards
Apostolis
hi
I just was testing desire the hd camcorder. I recorded a video for approx 3 mins.
Whilst playing the video, it has lags and stutters which i know is not normal. Previous hd2 ran smoothly and it never had this problem. HD2 was 5MP and desire HD has 8MP, but I dont think the camera quality is as good as the hd2.
Is there a way to fix this frame skipping/lagging issue?
Has anyone else had this problem, can any1 shed any light on this?
Thanks in advance.
Fame123 said:
hi
I just was testing desire the hd camcorder. I recorded a video for approx 3 mins.
Whilst playing the video, it has lags and stutters which i know is not normal. Previous hd2 ran smoothly and it never had this problem. HD2 was 5MP and desire HD has 8MP, but I dont think the camera quality is as good as the hd2.
Is there a way to fix this frame skipping/lagging issue?
Has anyone else had this problem, can any1 shed any light on this?
Thanks in advance.
Click to expand...
Click to collapse
The HD2 records video at 800x480,while the Desire HD at 1280x720.If you do the math it's 384000 vs 921600 pixels,which is 2.4 times as many pixels.Try recording at 800x480.Its quality is as good on the phone's screen.
tolis626 said:
The HD2 records video at 800x480,while the Desire HD at 1280x720.If you do the math it's 384000 vs 921600 pixels,which is 2.4 times as many pixels.Try recording at 800x480.Its quality is as good on the phone's screen.
Click to expand...
Click to collapse
Hi tolis626
Thanks for the reply. Yes I did the maths, hence was concerned about the rec quality. Now I will try 800x480 and see how the quality is now.
What about the video stuttering/lagging when played?
Many Thank again
Fame123 said:
Hi tolis626
Thanks for the reply. Yes I did the maths, hence was concerned about the rec quality. Now I will try 800x480 and see how the quality is now.
What about the video stuttering/lagging when played?
Many Thank again
Click to expand...
Click to collapse
You're welcome.And btw sorry,but I didn't try to make myself look smarter!I just noticed that it just looks that way,like sarcasm or something!Again I'm sorry!
Anyway,I don't have my DHD yet(damn...),but I stumbled across these things with my Desire.Stuttering\lag has to do with the SD card you use.The provided class 2 card will most probably have trouble recording video at these bitrates.That's what happened with the Desire;Once I bought a Kingston 16Gb class 10 card(kinda expensive though...) all the stuttering was gone(or up to a large degree).Try that along with the maximum ISO(although if possible don't use the latter as it produces much noise) and I think that video is gonna be butter smooth!
How often do you experience that lagging? My did plays its recorded 720p videos quite well. Yes there is some shuttering occasionally, but its not that bad.
Why don't you try formating your sd card with 32kb clusters?
Sent from my Desire HD using Tapatalk
I just did a small test.
When you film something that is dark, and requires the phone to change the ISO, the FPS will drop dramatically. Only in bright light it films @ 30 FPS.
I guess it could be bad coding, so I really hope they can fix it through an update.
YumYumHD said:
I just did a small test.
When you film something that is dark, and requires the phone to change the ISO, the FPS will drop dramatically. Only in bright light it films @ 30 FPS.
I guess it could be bad coding, so I really hope they can fix it through an update.
Click to expand...
Click to collapse
i think it's normal that when you film something darker, the FPS drops, all things being equal..the phone does need to slow down the FPS to gather more light to the sensor. I think the phone will also up the ISO but there is a limit to how much the ISO can increase without the video looking too grainy.
The sensor that HTC used for the camera could be a lower end type so that's why it has to compensate by dropping frames. If they used a better sensor with higher ISO capability, it could up the ISO a lot more and yet maintain the brightness of the video and also the FPS.
I have switched my SGS for DHD , such a bad move! On sgs video recording at 720p is 20X better than 480p on DHD in terms of fps, ghosting, colors, image stabilization and fluidity... Just one of my many bad choices lately...
XmUrF said:
How often do you experience that lagging? My did plays its recorded 720p videos quite well. Yes there is some shuttering occasionally, but its not that bad.
Why don't you try formating your sd card with 32kb clusters?
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Hi XmUrF
Thanks for reply. That lagging happens approx after 30 secs when playing. 1. Does the class of the microsd matter? 2. Also does the space left on the microsd matter? 3. Can you tweak camera settings to make better?
On the htc hd2 the was no occassional stuttering. that was fluent, even tweaked it to be 8mp and pics were perfect no probz.
4. What does 32kb clusters formatting method mean and do?
Wow 20fps????!
So far i've never got more than 12fps, mostly less.
I also get the stutter approx every 2 mins.
Lastly has anyone made a 720p recording longer than 15 minutes? If i do, when i stop the recording the screen goes grey and the cam wont work until i restart the phone. Any recording saved will then not play. Sigh.
Sent from my Desire HD using XDA App
it records 29fps in daylight drops down with indoor lowlight and down to 10fps in darkness, stutter issue is random sometimes it happens sometimes it never happens most likely related to multitasking or auto white balance
most of my outdoor recored vids are 29fps even at sunset it managed 29fps
as always if u want beautiful quality for both videos and shots, drop sharpness to -2 to kill the digital treatment
Hi all, just nabbed a 7.7 today moving away from the p1000. I started playing around with the camera and I immediately noticed some oddities especially when switching to video mode set at 720p quality.
Below are screenshots taken with my SGS 2, where I placed the tablet stationary at a certain distance from my printer and tested different resolution settings on the camera, while maintaining the tablet in same position at all times.
First a test with the picture mode, the distances between 480p and the highest quality isn't very noticeable but it's there,
480p
Highest quality with widescreen
This, I have no problems whatsoever, taking pictures still feels the same as the p1000 and that's good because I'm used to that.
Next is where I am really confused. When switching to video mode, I noticed the entire printer seems to be zoomed in closer and the graininess has increased drastically (I suspect the increased in graininess comes from zooming too close to it). I have checked everywhere in the menu to look for zoom settings but alas, after googling around the tablet's default camera app doesn't support zoom at all. Which brings me to an even bigger problem, as it just feels out of place when everything is zoomed in whenever I wanted to take a video recording. After turning down the quality to 480p, it felt so much better with the distancing between the object and the camera. Pics below will show the comparison between both settings,
480p video
720p video
Is everyone else having this same oddity with their camera as well? I hope its not a 'normal' thing cause I'd be hating it immensely (just using 480p mode in the meantime) :|
any kind sgt owners willing to test this out for me and give a feedback?
at least I could pinpoint if its a hardware or software problem, if its different between other tablets.
I am having the same problem. I was wanting to use my 7.7 as a uStream live streaming device for some of our company events, and because of this problem, I am using my phone instead, which sucks because phone calls can interupt!
Anyone else notice vid camera zoomed all of the way in, with no other way to zoom out. Is there a fix?
I have never used 720p video recording before, but after reading this thread I just tried it. Same problem as reported. On 480p everything works fine, but on 720p vid is zoomed in alot. Also quality is way worse than on 480p.
I guess without this thread I would have never noticed that, but this is indeed a huge bug that should not happen on final software for an expensive device like this.
It is advertised with hd video recording after all...
thanks guys for the feedback!
I was almost tempted to try another firmware but with different SGT 7.7's out there affected by this bug, it needs to be reported.
I am pretty sure it is a software problem which is causing the camera to zoom in on HD mode (digital zooming is possible with third party software as I have tried it)
Also, because it is always digitally zoomed in, the quality/graininess will be a lot worse, this is what every tab 7.7 owner will be looking at.
Could anyone guide me to report this directly to Samsung? I'm hoping its fixed before official ICS!
bump, anyone else having the same issues with their camera just give a feedback here.
+1
Also the text is cut off in settings when in landscape.. geez
I have the same issue. Tried using a video recorder app off the market and it would digital zoom 720p and 480p so that wasn't any help.
Sent from Samsung Galaxy Tab 7.7 4G
mgleed said:
I have the same issue. Tried using a video recorder app off the market and it would digital zoom 720p and 480p so that wasn't any help.
Sent from Samsung Galaxy Tab 7.7 4G
Click to expand...
Click to collapse
yeap great feedback
please guys, I am sure this is a worldwide problem for every sgt 7.7 out there,
the default factory setting on the camera is broken
need some experts on this issue and if there's a possible fix
Anyone running XXLC3 rom from mars? Since im still on XXLA4, but i have deodexed XXLC3 rom, so later these evening i'll test the latest camera to see how far this bug goes..
anyone with the new official ICS rom be able to test the camera out to see if they resolved this problem in a stealth fix?
my tab's with mum so I can't try it
I will forever be in your debt
Just installed open Austria ICS and the bug is still there
Sent from my GT-P6800 using xda premium
kishd said:
Just installed open Austria ICS and the bug is still there
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
wow that sucks ! I dont have the sgt 7.7 with me but this is too serious to be overlooked
i guess based on the amount of responses in this thread most of the tab owners never really cared about 720p video recording
this is my FINAL samsung android product... I feel that they have dropped the ball this time, their pinnacle being SGS 2 and I will always remember the younger days when samsung was focused on something good,
now they are just releasing products like different branded cereal without even tasting them first.
someone explained this one to me before since I hate the 'zoom' effect of the screen as well, but as per his explanation, this could be due to the camera pixel, we have a 3.2 on board camera, using it in 3.2mpxl snapper makes use of the whole image sensor pixel array. using the 720P video on the other hand will use only a portion of that array and the software automatically fill the screen. I don't have an explanation regarding the full screen, un-zoomed 480P though,
I dont find this as a problem but if we can just have this adjusted (zoom in and out) it would be much better
Sammy juat stopped caring about their tabs. Gs3 is making sales targets. Thats good enough for them. Too bad! 7 inch market is super competative. If they dont act fast they will lose just like blackbery and their underdeveloped playbok
Sent from my GT-P6800 using xda app-developers app
haksam said:
anyone with the new official ICS rom be able to test the camera out to see if they resolved this problem in a stealth fix?
Click to expand...
Click to collapse
I am so angry I'm considering ditching Samsung. ICS finally arrived in the UK via Kies a couple of days ago. I didn't have this issue with Honeycomb but now with ICS my P6800 video camera, when in HD mode displays a zoomed image. The only reason I;m not ditching it right now is because of the SuperAMOLED screen - the same reason I paid silly money for it when I could have gotten a Nexus.
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Hope my english is not too bad so you can understand what I mean
Camera ics + doesnt zoom in when recording ^^
Sent from my GT-P6800 using xda premium
boelze said:
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Hope my english is not too bad so you can understand what I mean
Click to expand...
Click to collapse
Tried recording but when playing back its the same image quality as recording it does not change
Sent from my GT-P6800 using xda premium
Standard poor copy-paste response from Samsung, which appear not to acknowledge that the device isn't a telephone:
Thank you for contacting Samsung and I have pleasure in providing the following assistance.
I’m sorry you are having issues with your device after upgrading the firmware. I can understand your frustration about this.
Old systems settings can be left on the phone after an update occurs, which is why we usually recommend a full factory reset after updating. If this isn’t done your device may begin to give false readings from system resources, or experience technical problems, which may explain the issue you are having.
We would advise on doing the following, which is designed to reset the settings on your device. Please back up your device using Samsung KIES before you do this.
1) Remove the battery for at least 40 minutes, put the battery back in and allow it to fully discharge. Afterwards, perform a full battery charge with the device turned off. Do not interrupt the charging process.
2) After the battery is fully charged, we would like you to perform a full factory reset, which can be done via Settings > Backup > Reset.
This process will reset your device, remove old system files that are no longer needed and enable your device to operate normally again.
Please let us know if your device continues to experience problems after the reset so we can investigate further.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
SEUK ERMS
Online Support Team
SAMSUNG Customer Support Centre
---------- Post added at 12:13 PM ---------- Previous post was at 11:51 AM ----------
boelze said:
I have done some recherching and found out this is not a bug! Many devices have this. I'll try to explain what happens:
If you record videos in HD, your device has to downscale the video to show it to you on display while at the same time saving it in HD resolution and keeping the promised frame rate. This needs too much processing power, framerate would just drop. So they use a little trick: If you don't downscale the preview but only show a small part of what the sensor gets you save alot of processing power. But on the other hand it gives you the noticed "zoomed-in" look, also the image quality is less because it does not use the whole sensor (like it would on a still).
The saved video should look normal (not zoomed-in).
Click to expand...
Click to collapse
I must respectfully disagree. If that were the case then the behaviour should have been the same prior to the ICS update. Also, when copying the video off the device and playing it back on a FullHD capable device the quality is still poor.
I've been using the Galaxy S8 Plus until I received my solar red U11 yesterday (glad I waited, it's very nice looking). Anyway, I am very impressed with the photo image quality of the phone (it is very comparable to the S8), but I have a few nitpicks about the video recording:
1) No 1080p/60 mode. I really don't understand why it doesn't have a 60fps mode when even phones from 2016 had it? It has 1080p/30 and 1080p/120 (for slow motion), so why no 1080/60? Is it overheating concern?
2) No way to turn of EIS in 1080p video recording mode? While 1080p is very stable due to its combined OIS and EIS, it also crops the view significantly when recording video in this mode (compare it to 4k, which is quite a bit wider but has no EIS). Anyway, the EIS is nice if you want that, but I think there needs to be a toggle or option to turn off EIS and have the wide recording mode in 1080p that is like the 4k mode. As it stands, there does not appear to be a way to change this.
3) 6 minute recording limit in 4k. I guess it's also due to overheating concerns, but why not just make it unlimited and have the phone's temperature monitoring stop recording automatically if it gets to a certain temp? Some people are reporting overheating stoppages even before the 6 minutes, but in cooler environments, we may be able to record indefinitely in 4k.
Things I DO like about the U11's camera though...
1) Photo app and quality are excellent. Nice Pro mode too.
2) Glad I can lock exposure and focus during video recording very easily.
3) Focusing pulling with the touch screen is very nice on the U11 (it doesn't rock back and forth when focusing like many other phone cameras).
4) Audio recording options are very nice (3d audio vs hi-res, and acoustic focus)
https://www.xda-developers.com/htc-u11-updates-srgb-1080p60/
Conan1986 said:
https://www.xda-developers.com/htc-u11-updates-srgb-1080p60/
Click to expand...
Click to collapse
Thanks! It's good to see that they are working on adding 1080p/60, though it appears to be a ways off.
Another thing that bothers me (when compared to the S8 or iPhone 7) is that I can't seem to take a photo while recording in 4k. I'm not sure if that's a software or hardware limitation, but I used that all the time on those phones. I really like using the squeeze to open the camera, take a photo, and switch between front and rear cameras though!
Travisimo said:
Thanks! It's good to see that they are working on adding 1080p/60, though it appears to be a ways off.
Another thing that bothers me (when compared to the S8 or iPhone 7) is that I can't seem to take a photo while recording in 4k. I'm not sure if that's a software or hardware limitation, but I used that all the time on those phones. I really like using the squeeze to open the camera, take a photo, and switch between front and rear cameras though!
Click to expand...
Click to collapse
Try Open Camera on XDA, it works shooting 1080P without EIS and no time length limitation on 4K.
I've also see the same issue on the HTC 10 in regards to the 4k and taking a photo while recording if you can call it an issue. I suppose no one had complained about it and they left it unchanged
TheEndHK said:
Try Open Camera on XDA, it works shooting 1080P without EIS and no time length limitation on 4K.
Click to expand...
Click to collapse
It's a nice camera app, thanks. Tried various settings in the app for video recording. Looks like no matter what framerate you choose, it can't go above 30fps. I thought maybe it would let me shoot 1080p/60, but nope (even when setting it to 60fps, it still records at 30). Also doesn't seem to be a way to take a photo while shooting video in this app? Nice that you can shoot longer than 6 minutes in 4k though (I didn't try it yet, but I assume it works).
wilpang said:
I've also see the same issue on the HTC 10 in regards to the 4k and taking a photo while recording if you can call it an issue. I suppose no one had complained about it and they left it unchanged
Click to expand...
Click to collapse
I call it an "issue" only because I have come to expect it when shooting video now. In fact, I used it quite frequently on my iPhone and Galaxy S8. Being able to take a photo without interrupting the video recording is a pretty important feature, in my opinion. I suppose one could load up the video in software and capture a frame manually, but it's a feature that other flagships have, so I miss it.
Travisimo said:
It's a nice camera app, thanks. Tried various settings in the app for video recording. Looks like no matter what framerate you choose, it can't go above 30fps. I thought maybe it would let me shoot 1080p/60, but nope (even when setting it to 60fps, it still records at 30). Also doesn't seem to be a way to take a photo while shooting video in this app? Nice that you can shoot longer than 6 minutes in 4k though (I didn't try it yet, but I assume it works).
Click to expand...
Click to collapse
60fps will come with one of the next OTA updates.
Sent from my htc_pmeuhl using XDA Labs
Travisimo said:
I call it an "issue" only because I have come to expect it when shooting video now. In fact, I used it quite frequently on my iPhone and Galaxy S8. Being able to take a photo without interrupting the video recording is a pretty important feature, in my opinion. I suppose one could load up the video in software and capture a frame manually, but it's a feature that other flagships have, so I miss it.
Click to expand...
Click to collapse
Indeed, my old year 2012 HTC One S supported shooting FHD video and taking a real photo at the same time and I owned a Galaxy S6 support that feature too. However, I think during 4K recording that no phone could take a real photo, all they do is just capture a frame from video clip and pretend that is a photo.
TheEndHK said:
Indeed, my old year 2012 HTC One S supported shooting FHD video and taking a real photo at the same time and I owned a Galaxy S6 support that feature too. However, I think during 4K recording that no phone could take a real photo, all they do is just capture a frame from video clip and pretend that is a photo.
Click to expand...
Click to collapse
Right, I understand it's not an actual "photo" at the highest resolution, but I would still like the convenience of capturing a frame during 4k video recording like I can on all of the other flagships phones.
Wow I'm glad I found this post, I thought I was going crazy with the issues you mentioned, especially the cropped 1080p video! I hope they can fix that with the 60fps update, because it is really annoying.
Hi, 60fps still not possible?
vojta20vt said:
Hi, 60fps still not possible?
Click to expand...
Click to collapse
1080p60 is being introduced in stock ROMs with versions 1.26 and higher.
Do you know if EIS for 4k video is planned? Thinking about buying the U11 instead of the much too expensive Pixel 2, but the lack of EIS in this case is a bit of a bummer.
Hi everyone, I have a problem and I would like to share it with you because I think it is a very serious software or design flaw and it may be that this could happen to some of you.
This is the second device with the problem, I returned the first one to Amazon and I have unsealed this right now
I have realized that recording video at any resolution, when I zoom at maximum, I focus on an object and when I view the video the object is displaced, I don't know if you understand me.
It is as if the camera that shows me the image on the screen is not the same as the one that records the video, it is the displaced objects and I am testing it with the second oneplus that Amazon has sent me and the same thing happens to both, so I think this can happen to more devices
When it is most noticeable is with the maximum zoom but if you look it always happens but obviously it is clearer with zoom
This happens to me in any resolution at 60fps
In this Youtube link I show the problem, the video is in 4k resolution 60fps but it happens in any resolution 60fps
In the video you can see perfectly how the white letters are up during the recording and when I play the video they are seen in the center and that is not normal. The other day I recorded a helicopter flying and when I played the video the helicopter was not seen
The phone is just unsealed and is the second in 1 month and a half.
It is European version
I would really appreciate if anyone can test what I have commented to see if I am not the only one.
Thanks in advance and sorry for my English
https://youtu.be/eKZ9UYQ24UQ
Enviado desde mi ONEPLUS A5000 mediante Tapatalk
View attachment 5090261
@vrg3030
When you zoom you're changing lenses. There is a handoff which occurs..leave the camera on one of the stock zoom states there are 3 of them.
They should all work afaik, perhaps not the most zoomed out one, but the other two should be fine..
dladz said:
@vrg3030
When you zoom you're changing lenses. There is a handoff which occurs..leave the camera on one of the stock zoom states there are 3 of them.
They should all work afaik, perhaps not the most zoomed out one, but the other two should be fine..
Click to expand...
Click to collapse
Thank you for your answer but I do not understand that in a device of € 1000 I cannot use the maximum zoom in any resolution at 60fps and the worst thing is that in other forums they tell me that this problem does not happen to them ....
You also have that problem?
for me this is not normal in such an expensive phone
Enviado desde mi ONEPLUS A5000 mediante Tapatalk
vrg3030 said:
Thank you for your answer but I do not understand that in a device of € 1000 I cannot use the maximum zoom in any resolution at 60fps and the worst thing is that in other forums they tell me that this problem does not happen to them ....
You also have that problem?
for me this is not normal in such an expensive phone
Enviado desde mi ONEPLUS A5000 mediante Tapatalk
Click to expand...
Click to collapse
I haven't noticed it personally as I don't tend to zoom so much. It's best to try to keep our optical rather than the digital zoom.
dladz said:
I haven't noticed it personally as I don't tend to zoom so much. It's best to try to keep our optical rather than the digital zoom.
Click to expand...
Click to collapse
I personally think that if a device has certain characteristics, they should work correctly, it's like buying a car with 6 gears and only being able to use 5 because the sixth doesn't work well.
I like the device a lot but I can't live having paid more than € 1000 knowing that it has this fault because for me it is a fault
I have tried other devices with 4 cameras and that does not happen to them, I have tried to record a car from 50 meters away with the zoom to maximum and I have not been able, you can see the video in the Youtube link that I have put
Enviado desde mi ONEPLUS A5000 mediante Tapatalk
vrg3030 said:
I personally think that if a device has certain characteristics, they should work correctly, it's like buying a car with 6 gears and only being able to use 5 because the sixth doesn't work well.
I like the device a lot but I can't live having paid more than € 1000 knowing that it has this fault because for me it is a fault
I have tried other devices with 4 cameras and that does not happen to them, I have tried to record a car from 50 meters away with the zoom to maximum and I have not been able, you can see the video in the Youtube link that I have put
Enviado desde mi ONEPLUS A5000 mediante Tapatalk
Click to expand...
Click to collapse
I'll take a look pal. Is only compare a OnePlus 8 pro with a OnePlus 8 pro though mate.
Let's see if we can set up a test whereby we can isolate it indeed it is an issue or not.
Has to be specific though and replicatable.
dladz said:
I'll take a look pal. Is only compare a OnePlus 8 pro with a OnePlus 8 pro though mate.
Let's see if we can set up a test whereby we can isolate it indeed it is an issue or not.
Has to be specific though and replicatable.
Click to expand...
Click to collapse
I have already spoken with Amazon and they have told me that they are going to check it because it may be that there is a defective batch. I will inform about how this strange story is developing.
It is really something very strange and doing more tests I have verified that it is not only with the maximum zoom, if I press the button zoom X3 or any zoom level it also happens.
I lean out of my window and record a car at less than 50 meters and while I make the recording I can see it on the screen but when I see the video the car does not appear, it is as if the lens that shows me the image on the screen while I am recording it is not the same lens that records the video.
very strange Thank you for answering
Enviado desde mi IN2023 mediante Tapatalk
vrg3030 said:
I have already spoken with Amazon and they have told me that they are going to check it because it may be that there is a defective batch. I will inform about how this strange story is developing.
It is really something very strange and doing more tests I have verified that it is not only with the maximum zoom, if I press the button zoom X3 or any zoom level it also happens.
I lean out of my window and record a car at less than 50 meters and while I make the recording I can see it on the screen but when I see the video the car does not appear, it is as if the lens that shows me the image on the screen while I am recording it is not the same lens that records the video.
very strange Thank you for answering
Enviado desde mi IN2023 mediante Tapatalk
Click to expand...
Click to collapse
No worries man.
An yea that's weird.
Are you turning on HDR by any chance when recording, I've noticed that stabilization is lost when that's on.
dladz said:
No worries man.
An yea that's weird.
Are you turning on HDR by any chance when recording, I've noticed that stabilization is lost when that's on.
Click to expand...
Click to collapse
It does not matter if I use HDR or not, I record an object at the top of the screen with the maximum zoom with the object in front of me and when I see the video the object is in the center of the screen and when it is something that is further away and moving is not even seen on the video after recording it
Enviado desde mi IN2023 mediante Tapatalk
vrg3030 said:
It does not matter if I use HDR or not, I record an object at the top of the screen with the maximum zoom with the object in front of me and when I see the video the object is in the center of the screen and when it is something that is further away and moving is not even seen on the video after recording it
Enviado desde mi IN2023 mediante Tapatalk
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Ah ye that's not right, I think the alignment of the lens, it has to be..
I can confirm I do not have this said issue. Definitely not and Amazon or OnePlus must take responsibility for that, it's a factory defect, perhaps their standard testing process doesn't cover zooming in detail.
So you say that if you capture something onscreen whilst zooming in and is present in the preview, it will not be present in the playback?
If so then I would query the lens, this isn't something a software fix could change. In no way.
dladz said:
Ah ye that's not right, I think the alignment of the lens, it has to be..
I can confirm I do not have this said issue. Definitely not and Amazon or OnePlus must take responsibility for that, it's a factory defect, perhaps their standard testing process doesn't cover zooming in detail.
So you say that if you capture something onscreen whilst zooming in and is present in the preview, it will not be present in the playback?
If so then I would query the lens, this isn't something a software fix could change. In no way.
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Exactly, what appears while you are recording then does not appear in the video. It is very curious and seems to be related to what you have said about the alignment of the lenses.
It is the second oneplus 8 pro that Amazon sends me and in both there is the same problem that is why they have told me that they will notify it in case there is an error in a series of devices
Another curious fact is that with the new Gcam which uses 3 lenses of the oneplus 8 pro this problem does not occur and the truth is that it gives good results
Enviado desde mi IN2023 mediante Tapatalk
vrg3030 said:
Exactly, what appears while you are recording then does not appear in the video. It is very curious and seems to be related to what you have said about the alignment of the lenses.
It is the second oneplus 8 pro that Amazon sends me and in both there is the same problem that is why they have told me that they will notify it in case there is an error in a series of devices
Another curious fact is that with the new Gcam which uses 3 lenses of the oneplus 8 pro this problem does not occur and the truth is that it gives good results
Enviado desde mi IN2023 mediante Tapatalk
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? Nah the gcam only uses a small percentage of the zoom capabilities.
I'd say that's why. Zoom and take a pic on both, you'll see what I mean
dladz said:
? Nah the gcam only uses a small percentage of the zoom capabilities.
I'd say that's why. Zoom and take a pic on both, you'll see what I mean
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You are right, Gcam has less zoom than the stock camera but as I said before, the problem occurs at any zoom level although it is obviously more visible as the zoom increases.
That is what makes me think that it may be a software problem because I have done a test by putting the Gcam and the stock camera at the same zoom level more or less and with the Gcam I get the image correctly and with the stock the problem occurs
Another thing that makes me think that it is a software problem is that it only occurs in any resolution using 60fps, if I use 30fps it does not happen so it cannot be a design problem or that the lenses are incorrectly positioned
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hi, there! new to the forum as i got my op8pro couple of weeks ago. i can confirm the issue, it is strange that only appears at 60fps, and only when zoom is used. in my case at least looks like the video is being cropped...like u said, at rhe time of the recording i can see the "whole picture' on the screen, but then when u play the video it looks to me as it was being cropped from the original video and only showed a portion of the "whole picture". i think it's probably smth to do with how the software is processing the video when zoom is used at 60fps.. don't thing is hardware or has something to do with the positioning of the lenses..
basicly smth like that
Hungry hustler said:
hi, there! new to the forum as i got my op8pro couple of weeks ago. i can confirm the issue, it is strange that only appears at 60fps, and only when zoom is used. in my case at least looks like the video is being cropped...like u said, at rhe time of the recording i can see the "whole picture' on the screen, but then when u play the video it looks to me as it was being cropped from the original video and only showed a portion of the "whole picture". i think it's probably smth to do with how the software is processing the video when zoom is used at 60fps.. don't thing is hardware or has something to do with the positioning of the lenses..
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Or my god I thought that I was the only one to whom this happens, if you look at YouTube videos you can see perfectly what I am talking about.
Anyway, it happens to me in any resolution at 60fps and using any zoom but obviously it is appreciated more the more zoom I apply. One day I recorded a helicopter with the zoom to the maximum and when I wanted to see the video it did not appear on the screen during the entire recording ,the helicopter was advancing which means that if what I am recording is in motion the problem is accentuated.
And from what I have been able to see this only happens to some devices because with several people with whom I have spoken in different forums they comment that it does not happen to them or at least they say that
Enviado desde mi IN2023 mediante Tapatalk
Hi, I don't know how but it is happening something weird with my camera.
Yesterday it was recording a video in 4K at 60fps and I zoomed to focus on a specific object which was on the table.
After having recorded video I watched it again and noticed that in moment of the video when I focused on the object, this object was out of sight, out of the shooting of the video.
To be specific I could only see part of this object. It seems absurd to me because when I took the video, the object was in the center of the screen
Sneakdovi said:
Hi, I don't know how but it is happening something weird with my camera.
Yesterday it was recording a video in 4K at 60fps and I zoomed to focus on a specific object which was on the table.
After having recorded video I watched it again and noticed that in moment of the video when I focused on the object, this object was out of sight, out of the shooting of the video.
To be specific I could only see part of this object. It seems absurd to me because when I took the video, the object was in the center of the screen
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Hello, I just read you and I was very surprised, the exact same problem happens to me, when I record a video at 60 FPS in 4k with the zoom at maximum, when viewing the video you do not see what I have recorded.
The worst and most curious thing is that they have already changed my device 2 times and in all of them the same problem occurs, I have only found 2 more people who have the same problem.
The first phone that they changed me was in Amazon which is where I originally bought it, later, since they no longer wanted to change it, I contacted OnePlus directly where they changed the camera module 2 times and since the problem was not solved they gave me another new phone but my surprise is that the same problem keeps happening which leads me to think that it is a general problem in all or a series of devices.
I returned to claim oneplus and they asked me for tests, I sent several videos where the problem is clearly seen and they say that the technicians do not see anything strange which is false.
The problem happens with or without zoom but with zoom it is more evident, I have recorded things in motion such as a helicopter, a boat or cars among other things and then they are not seen in the recording, it is as if the camera that records the video does not is the one that shows the image on the screen when recording the video.
Try it but if the problem you have is the same as mine, it will also happen to you in the photos if you pay attention.
I already opened a thread on xda but was surprised no one seems to have this problem, only one here and one on the official OnePlus forum.
I am thinking of suing OnePlus because it does not want to recognize the failure of a device that in my case cost me € 1000.
I hope we can find a solution but I am afraid that the problem is not software and is a more serious failure.
Make sure the lens are clean and the case if any doesn't interfere. Do not use 3rd party lense protectors.
Try clearing system cache.
Try clearing cam data.
A hard reset is a waste of time but a hard reboot might help.
Hard reboots shouldn't be needed and indicate a potential software/firmware/hardware issue.
Make them resolve this issue or refund your money... or live with the limitations.
I noticed the same thing when the camera is filming at 60fps. I read about it somewhere on xda as well, but I don't remember where.
It's as though the viewfinder is showing the image pre-stabilize, but the capture is stabilized and therefore is at a slightly different angle.
I figured it's really only an issue if i zoom in a lot, since what I'm filming can get completely out of frame. for those kind of shots i switch to 30fps, where the viewfinder shows exactly what is being captured.
I found the issue to be present in both 1080p and 4k 60fps.
Edit:
I didn't notice the post by @vrg3030 when i posted this lol
In this video you can clearly see what my problem is, when I record the letters on the screen then the image is shifted towards the center and when you are recording something in motion it is impossible to capture something like a car for example.
When I record the car centered on the screen then I see a small part of the car even not seen.
For me it is a serious problem sincerely because it limits a lot the possibilities of the camera and it is clear that it is a manufacturing fault.
To be able to record something in motion, you have to do it without focusing on what you want to record and that should not be the case and less on a € 1000 smartphone in my case.
I also have to say that when I updated to Android 11 it happened the opposite, in the video the letters are seen in the center and in Android 11 the letters disappear because they go up ..... incredible but true
So strange looks like it's being cropped.
Could this be a stabilization technique used similar to Google photos and YouTube which matches on screen content and shifts the frames to eliminate shake?
Then the resulting video capture crops the video as the edges which would have been uneven and changing edges?
Just a theory but would make sense.
A test for this would be to make a video in the same way but use a tripod to Trotsky eliminate shake, use a delay.
Obviously I'm not suggesting using a tripod all the time but it may result in the proposed video you see through the viewfinder
dladz said:
So strange looks like it's being cropped.
Could this be a stabilization technique used similar to Google photos and YouTube which matches on screen content and shifts the frames to eliminate shake?
Then the resulting video capture crops the video as the edges which would have been uneven and changing edges?
Just a theory but would make sense.
A test for this would be to make a video in the same way but use a tripod to Trotsky eliminate shake, use a delay.
Obviously I'm not suggesting using a tripod all the time but it may result in the proposed video you see through the viewfinder
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In the recording it is seen that I am using a tripod on the OnePlus 8 at the time I perform the test.
Obviously the one with which I record the video is not on a tripod, anyway although the OnePlus 8 worked well with a tripod it cannot be that it has to be used to record videos at 4k 60fps with zoom.
And as I said before, if what I am trying to record is in motion, it would not be seen on the screen as the letters appear on the video.
The letters are visible because they are static and that video is before updating to Android 11, after updating it happens the opposite, the letters disappear from the screen because they go up, it's crazy
I have done the test recording the same with the OnePlus 8 Pro, Samsung note 20 Ultra and Galaxy S20 ultra and the problem is only me, I have sent several videos recording static and moving targets to OnePlus and they say they do not see anything abnormal ..... Seriously?
All the people who see the videos and my friends who test the smartphone clearly see the problem and they do not hahaha anyway ..... I am studying taking legal action
vrg3030 said:
In the recording it is seen that I am using a tripod on the OnePlus 8 at the time I perform the test.
Obviously the one with which I record the video is not on a tripod, anyway although the OnePlus 8 worked well with a tripod it cannot be that it has to be used to record videos at 4k 60fps with zoom.
And as I said before, if what I am trying to record is in motion, it would not be seen on the screen as the letters appear on the video.
The letters are visible because they are static and that video is before updating to Android 11, after updating it happens the opposite, the letters disappear from the screen because they go up, it's crazy
I have done the test recording the same with the OnePlus 8 Pro, Samsung note 20 Ultra and Galaxy S20 ultra and the problem is only me, I have sent several videos recording static and moving targets to OnePlus and they say they do not see anything abnormal ..... Seriously?
All the people who see the videos and my friends who test the smartphone clearly see the problem and they do not hahaha anyway ..... I am studying taking legal action
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Ok so the text on screen, where does that come from??
Is that something you've added?
dladz said:
Ok so the text on screen, where does that come from??
Is that something you've added?
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I am recording a 50 "television where there is a YouTube video paused and I am recording it with the OnePlus 8 Pro on a tripod one meter from the screen and the video you see is recorded with a Realme X2 I do not know if I explain well, i'm not english speaking sorry.
vrg3030 said:
I am recording a 50 "television where there is a YouTube video paused and I am recording it with the OnePlus 8 Pro on a tripod one meter from the screen and the video you see is recorded with a Realme X2 I do not know if I explain well, i'm not english speaking sorry.
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Lol dw. Ok so the text is on screen that's fine. I'll give it a test later myself . Just watching the football
vrg3030 said:
I am recording a 50 "television where there is a YouTube video paused and I am recording it with the OnePlus 8 Pro on a tripod one meter from the screen and the video you see is recorded with a Realme X2 I do not know if I explain well, i'm not english speaking sorry.
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I've just turned grid on, then recorded in 4k 60fps with HDR off and put the center point out the grid on a picture on my wall then recorded, zoomed in, zoomed out then played back, my starting lens was the centre one.
Retried with the most zoomed out lens and repeated.
Image in the center remains in the center throughout.
I'm on OOS 11.0.2.2
If it's switching lenses then I'm not seeing it
Edit: also placed a piece of blu tac over the center of the screen to confirm and it does indeed remain central
dladz said:
I've just turned grid on, then recorded in 4k 60fps with HDR off and put the center point out the grid on a picture on my wall then recorded, zoomed in, zoomed out then played back, my starting lens was the centre one.
Retried with the most zoomed out lens and repeated.
Image in the center remains in the center throughout.
I'm on OOS 11.0.2.2
If it's switching lenses then I'm not seeing it
Edit: also placed a piece of blu tac over the center of the screen to confirm and it does indeed remain central
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Thanks for doing the test, you have reminded me of something talking about the change between lenses, I think the failure may be related to that although I do not understand much about this topic.
If you don't mind by having time, try to record some moving object such as a car for example that is about 150 meters or so and then check if you see it correctly centered
In this video I recorded a ship that passed in front of me with the zoom and the only moment that I could see entirety in the video is when it passed in front of me because obviously at some point the ship passes in front of all the lenses and they capture it entirely but in the moment that has already overtaken me and I begin to follow it, the problem begins.
It is as if the lens that shows me the image on the screen when recording the video is not the same as the one that records the video, it is recorded by one of the 2 next to it
In the video do not use the zoom to the maximum and you can see clearly what I say, with the zoom to the maximum it would not have been seen and I assure you that when I was recording the video the boat was completely visible
vrg3030 said:
Thanks for doing the test, you have reminded me of something talking about the change between lenses, I think the failure may be related to that although I do not understand much about this topic.
If you don't mind by having time, try to record some moving object such as a car for example that is about 150 meters or so and then check if you see it correctly centered
In this video I recorded a ship that passed in front of me with the zoom and the only moment that I could see entirety in the video is when it passed in front of me because obviously at some point the ship passes in front of all the lenses and they capture it entirely but in the moment that has already overtaken me and I begin to follow it, the problem begins.
It is as if the lens that shows me the image on the screen when recording the video is not the same as the one that records the video, it is recorded by one of the 2 next to it
In the video do not use the zoom to the maximum and you can see clearly what I say, with the zoom to the maximum it would not have been seen and I assure you that when I was recording the video the boat was completely visible
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That's when it goes past X3 zoom you can see a small stutter.
Will have a go at it, it's midnight here, sorry probs tomorrow.
I'd be almost certain that this doesn't happen on GCam, unless it alters the lenses.
Has anyone found a solution?