I'm having an issue that just sprung up today. My mobile data is not working but shows as connected (under About Phone -> Status it shows as connected to HSPA and has an IP address). In addition, the phone is constantly searching for a GPS lock even after a fresh reboot. If I walk outside so that the phone can get a GPS lock data starts working for a short time, but once I'm back inside (still 5 bars of signal) data stops working again. It is not signal related as if I disable GPS and go outside the phone still does not work.
I am on T-Mobile and have tried the SIM in another phone which is able to connect with no issues. Any idea what could be going on that the phone is unable to use mobile data if I do not have a GPS lock? SMS/voice works fine at all times.
Edit: Also, the signal indicator will occasionally turn blue like it has a connection to Google services, but I still cannot access any web pages or get to any e-mail that is not already cached.
Related
Once setting up Wifi, I cannot make my data connection work.
I know it is set up and working properly because Weather and Stock Tabs are updating fine, but all other programs cannot use data connectioin (e.g. error response in Opera, Mail, etc)
I have set up in Connection according to Internet and Company (not sure how this is called in English) but it does not work.
Does anyone have similar problems? And how do i fix this?
can we have some more info?
What happens if you turn the phone connection off in comms manager, but leave the wifi connection on?
What error are you getting?
Is your wifi router set to block any particular type of traffic?
With wifi it works fine, just my 3g data connection does not work.
i have tried numerous settings, changed, deleted, softresetted. nothing can make my HD connect through 3G
H(sdpa) and E(dge) symbols appear next to connection strength which signalizes it is connected after i switch data connection on. but whatever program i try to connect, all give me errors. i assume they keep trying to connect with either wifi or something else.
there were some times where i could update stocks and weather tab, but at same time opera, msn, google maps, etc. all gave me connection errors (could not connect etc.)
sometimes it appears when i delete an entry, it re-appears again. maybe i have to do hard-reset if there is no solution at all.
Get your network to send you a config text with the settings. Also have they activated hsdpa for your account?
sure i tried that all. also tested other prepaid cards (vodafone, o2), with all of them the problem appears to be the same. they all work on my old phone, just not on HD.
im afraid only a hardreset will help.
what happens if you turn wifi off via comms manager (making sure phone connection is still turned on)
does it update weather / stock then?
PS which mobile company are you with, and in what country?
I have a similar problem.
But in my case it often helps to disconnect the 3G connection and reconnect. In most cases Opera can then load the desired page.
Network is O2 Germany.
I have no idea what caused it, but just tonight my phone stopped being able to connect to my home wifi. The wifi symbol in the status bar shows that it is connected, and the phone sees my router but when i try to activate skype it asks me if i would like to use a cellular connection as apparently my wifi does not exist.
Any ideas ?
reboot your modem and router, turn off wifi on the phone until it is back up, then reenable the phones wifi, see if that helps.
No dice. I reset both, the symbol shows me as being connected on the phone but when i load up Opera and try to go to a web page it says 'Connection closed' and Skype also isn't working.
Okay so that's strange. For some reason my HD2 set itself to a Static IP. I went into the Broadcom settings and changed to server assigned IP and it's working again.
Technology is a pain sometimes !
sarngate said:
I have no idea what caused it, but just tonight my phone stopped being able to connect to my home wifi. The wifi symbol in the status bar shows that it is connected, and the phone sees my router but when i try to activate skype it asks me if i would like to use a cellular connection as apparently my wifi does not exist.
Any ideas ?
Click to expand...
Click to collapse
For some weird reason my does a similar thing about every 3-4 days. Nothing changes, it just decides to not connect however resetting the Netgear does the trick (not ideal but does the job).
Other dissapointing thing is often it cant pick up or has poor signal around the house in certain rooms but my wifes bloody Iphone picks up signal everywhere lol (i still convince her, the iphone is inferior)
I have a strange problem on G2. Somehow sporadically data network gets disabled, phone radio stays on. The only way to get data back is toggle data enabled in settings.
What could be wrong with the device?
Thanks!
Are you rooted? If so, what ROM/Radio?
If not, have you selected to make sure your APN settings are correct? Does this happen on 3G only, or does it happen on EDGE too? Could be any number of issues.
I had this several times last week. The data connection was dropping and where it normally would have just reconnected it wasn't. I had to re-enable it in the settings. Voice and text were fine. Didn't try it over a reboot.
I put it down to the network issues, the service status page was showing data issues in my area. I guess when it tries to start a data session it gets a deny back so stops trying and disables data. Underneath I think its a PPP session a bit like dial up internet.
Not rooted.
It happens only with 3G. Never seen data dropping on 2G/Edge.
It happened 4 times on my Note 3 in the last 10 days. I'm home or at work under wifi. Go out and try to use mobile data and I get an error message that I have no connection. Yet my LTE signal shows 50% and above in signal strength. I tried to turn on airplane mode to turn it off to force my phone to latch onto the closest cell tower and it's still doesn't fix the issue. If it happens while I try to upload some files, I check my email or try to browse the web and it confirms that I have no working connection to the web. I end up rebooting my phone and it fixes the issue. It's as if the phone is still looking for my wifi connection and "forgets" to switch to cellular connection once I leave the building. I know there is a setting under wifi that says to auto switch between wifi and mobile network but it doesn't seem to make a difference.
I know i'm not alone since i've seen this issue not only on my phone. When i'm at home my phone is mostly connected to wifi. My router is Linksys AC1900. Sometimes both the wifi and 4G icons appear together. when this happens my battery is draining like hell. a simple restart of the phone or the router is not a solution - i found that in order to make the 4G icon go away i need to first turn off the router so the phone is connected only to the mobile network, than i have to turn off both the data connection and wifi of the phone; than i need to go and clean the cache through the builtin recovery menu. the problem is that sometimes even performing all these things is not enough and the 4G icon won't go away. Download booster and Smart network switch are both turned off, but playing with them do not really affect the issue. also i tried connecting to both 2.4 or 5ghz wifi with no difference. i also tried setting a fixed IP address for my phone, but again this does not affect the issue. any ideas? i'm pretty certain that it's not a hardware issue since i've seen it happening to other people too. it's quite annoying since it's totally destroying the battery life of the phone and it seems that there's no real solution for this behavior.
What model number is your phone? Have you considered reflashing firmware / factory resetting the phone?
The model is 935f. I've tried reflashing with stock several times (the phone is not rooted) but after a while the problem comes back. This is the only issue I've had with this phone but it's quite annoying.
I've got the same issue. The only solution i've seen till now is to reflash with a custom rom.
Same
I have picked up the same type of issue. I did some snooping around and have found that if I have my mobile data on when in the streets and when I get home and I turn on my wifi, that if my wifi signal is very bad and my mobile data is on, then it would show both signals. It's as if the phone tries to get whatever data from both, since the wifi is so bad. I agree that it really chows the battery. The only fix I could get to work is to switch of the data and move closer to the wifi where it's the strongest. I will sit at the router for a minute or two, It then automatically removes the 4g sign and only works on wifi. If I stay where the wifi signal is bad and disable mobile, it stays there even though my data is off.
Did you do a factory reset and restore your phone to its original settings?