Database Users

My N10 Keeps freezing and resetting

It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C

Same here, restarted and frozen 3-4 times in couple of hours.
I was browsing, using apps, dowloading in background, loads of syncing etc - maybe taxing the system causes it? (But i though it should handle it a bit better...)

I had a couple of reboots but no freeze before the firmware update.
After the update it hasn't rebooted but it froze once
Sent from my Galaxy Nexus using xda app-developers app

I've had exactly what you are saying. I had it three times and haven't had it since. Will update if problem persists.
Sent from my SCH-I535 using xda app-developers app

My keeps loosing Wi-Fi and completely shut down every time I turn it off and didn't turn back on in 5 seconds. Making things worse I have to wait several minutes until it allows me to turn it on by pressing power for a 5 seconds. In those few minutes it does not react on power button at all.
Factory reset did not help. Sadly it looks like I have no options other than return it back.

+1 reboots and freezing. Don't really want to return it since its finally rooted and cust recovery. Anyone think waiting for cust Roms will help?
Sent from my Nexus 10 using Tapatalk 2

No need to return the tablet for software issues.... Updates will come quick. That's a Nexus!!!
Sent from my Nexus 10 using XDA Premium HD app

Mine had been randomly restarting after installing some of my apps. I finally narrowed it down to HD Widgets and haven't had a reboot since uninstalling it.

I am not using HD Widgets and I get restarts periodically. What is the most efficient way to submit a bug report to google.
Sent from my Nexus 10 using Tapatalk 2

Just got an RMA for mine for the same issues u guys are experiencing. Wifi disconnecting and chrome freezing and rebooting. Looks like it may not be a hardware issue. Wonder if I should just keep it and wait for an update.
Edit - It was fine before the software update. Probably should ignore it once I get my replacement unit

I am also seeing the reboots happening every 3 to 4 hours like clockwork. I didn't have the device for more than a few minutes before the first update was pushed to it, so I can't say whether or not that was related. I do have HD Widgets installed, so I will pull it off and see if that helps slow the reboots down.
I'm using BootLog Uptime to keep track of the number and frequency of reboots. If this pattern holds, my money is on some kind of memory leak... just thinking from our own development experiences. Given how much higher the resolution is on the N10, I wouldn't count out some graphics heavy apps blowing through their heap much, much faster than on any previous Android device. We'll have to wait and see.

Just called Google and asked for replacement. I hope they aired new updates at the time my replacement arrived.
BTW, I had to initiated factory reset five or six times until it finally clears all data. Never saw Google product so buggy before.

That's a real bummer. Mine doesn't reset or display any of those problems. I have a tiny bit of light bleed in one corner at full brightness and the screen seems to have gotten a little more yellow over time... maybe just the glue drying. If any of you are brave and don't want to return right away, unlock the bootloader and reflash the stock image from google and see if that fixes things. It can help if there was some sort of corruption when you updated.

You may want to wait on that RMA. I had the same trouble with HD widgets installed.
No trouble at all since uninstalling...
dankerton said:
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Click to expand...
Click to collapse

I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?

I think Chrome has some major bugs to be squashed when running on this device....mine has only crashed when browsing. That said, after uninstalling HD widgets, no crashes since...
NiXXeD said:
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
Click to expand...
Click to collapse

I'd like to update my results. From last night, just like djflan, I removed HD Widgets and so far, 7 hours later, the crashes are gone. So I have my fingers crossed that I've found my culprit.
Also, I installed the HoloWeb browser and I have found it to be quite a bit quicker and more stable than Chrome. For those of you have issues with Chrome it is worth a few moments to track this app down (here on XDA) and give it a try.
Some of you may not have remembered or gone through the Android 3.x transition, but these kinds of issues were very prevalent during that update as well. Many developers simply don't or can't test on a wide enough range of devices and OS combinations to catch all the issues, or they rely heavily on assumptions or code that "always worked fine" in the past. I think we're seeing the same sorts of behaviors again with 4.2, so it will take a couple of months for it all to shake out.
For now I think I have a stable configuration on the Nexus 10 and I'm sticking with the device. No RMAs will solve issues that are software related in my case.

Removed hd widgets, no crashes yet.

I get the same random reboots and I've never used the fancy widget app. it has happened 3 times already. One I was browsing, another time deleting a widget and the last one when I tried to change the wallpaper. Everytime I had to hold the power button 5-6 seconds until it reboot
Enviado desde mi Nexus 10 usando Tapatalk 2

I spoke to soon earlier... I actually had 2 restarts today. Once while chrome attempted to open a link from tapatalk and another while trying to load one of the free magazines in the play app.
I don't have hd widgets installed either
Sent from my Nexus 10 using Tapatalk 2

[Q] Functionality problems after NK1 update

Hi. I foolishly updated to NK1 a month or so ago assuming there was a root. Since the update, I've been having some really annoying basic functionality problems with my Note 3 (outside of it feeling sluggish overall). I've gotten around keyboard freezes, input lag and general f-ups in the Messenger app by switching to Textra. The now nonexistent haptic feedback was "fixed" by increasing the vibration length for each key on the keyboard. For some apps, I've sideloaded an old version to get them to behave like they did before the update. However, there are a few other issues that I'm hoping someone may have some ideas how to fix.
1) YouTube will constantly error out when trying to load a video and my subscriptions list. The white circle will just spin and spin until it finally gives me a "video cannot load" error. If a video won't load, it won't load no matter how many times I click on it to refresh it. I'll have to either close the app and reopen it, or for the really difficult times, restart my phone. Also, if I shrink the app rather than close it when I'm done, no videos will play when I reopen the app unless I close it or restart my phone.
2) The stock camera clears its settings whenever it feels like it. Auto flash, face detection and image stabilization will randomly turn from "on" and "auto" to "off."
3) All of the web browsers (Opera, Chrome, default browser) and Google Maps just randomly hang for about 2 minutes as they try to load data from Wi-Fi and 4G signals. It's similar to what happens with YouTube but they eventually fix themselves after these long hiccups.
4) Often when the backlight turns off before the phone is going to sleep and I touch the screen to keep it awake, the backlight gets stuck in its turned off state, making it hard to see the screen. The only way to get around this is to put the phone to sleep and then wake it up. It does this at least a few times a day.
5) Pulling down the notification bar will sometimes randomly cause my phone screen to start flashing between the notification bar and the lock screen. I have to do a hard reset when this happens.
Thanks in advance for the help! I'm sorry this post is so long. I hate this update and am seriously considering going to HTC.

Have you tried a factory reset?

I have not. I was trying to avoid that if possible and use a last resort.

macschwag14 said:
I have not. I was trying to avoid that if possible and use a last resort.
Click to expand...
Click to collapse
It's probably your best option. But first try clearing data in the offending apps. Or making sure the apps are updated, or even unibnstalling and reinstalling the apps.

intermittent serious UI-feedback lag

Most of the time, my Note 7 is instantly responsive no matter how heavily loaded it is.
Every few hours, though, it gets into a mode with serious UI-feedback lag. In this mode, when I tap any key or icon, the corresponding click-and-vibration feedback is delayed by up to one or two seconds. Often I can type several characters with no feedback, followed a second later by a rapid-fire sequence of the delayed clicks and vibrations.
When the phone is in lag mode, the lag occurs in all apps and with both keyboards I've tried (Samsung and Google). And it's not just during typing; tapping on any icon produces the same lag. Lag mode is not fixed by closing all apps, turning on Airplane mode, clearing the clipboard, switching to a different keyboard app, or clearing the keyboard cache or data. (Clearing the clipboard did seem to fix the problem on one occasion, but not subsequently.)
Rebooting the phone does fix the problem--until it comes back again a few hours later. I've tried booting into recovery and clearing the system cache, but the problem still comes back in a few hours. I have not had time to try a factory reset. But the phone is completely stock (APH1), no power-saving turned on, no debloating or esoteric settings or apps.
As I said above, most of the time the phone doesn't have this problem, no matter how many apps are running. And when the lag occurs, the phone is not hot and is not draining the battery. So it's not a matter of the phone being overloaded; rather, it's a specific bug in the UI feedback.
The problem arises at seemingly random times. I have not noticed any pattern as to what triggers it.
Here's a video demonstrating the problem, both for typing and for icon-tapping:
https://vid.me/iYya
And just for contrast, here's a video of the phone when it's working properly, with no UI-feedback delay:
https://vid.me/GF82
Again, when the phone is in lag-mode, it lags in all apps, for typing and for all icon-taps, etc. The videos show only one particular app for illustration.

Gary02468 said:
Most of the time, my Note 7 is instantly responsive no matter how heavily loaded it is.
Every few hours, though, it gets into a mode with serious UI-feedback lag. In this mode, when I tap any key or icon, the corresponding click-and-vibration feedback is delayed by up to one or two seconds. Often I can type several characters with no feedback, followed a second later by a rapid-fire sequence of the delayed clicks and vibrations.
When the phone is in lag mode, the lag occurs in all apps and with both keyboards I've tried (Samsung and Google). And it's not just during typing; tapping on any icon produces the same lag. Lag mode is not fixed by closing all apps, turning on Airplane mode, clearing the clipboard, switching to a different keyboard app, or clearing the keyboard cache or data. (Clearing the clipboard did seem to fix the problem on one occasion, but not subsequently.)
Rebooting the phone does fix the problem--until it comes back again a few hours later. I've tried booting into recovery and clearing the system cache, but the problem still comes back in a few hours. I have not had time to try a factory reset. But the phone is completely stock (APH1), no power-saving turned on, no debloating or esoteric settings or apps.
As I said above, most of the time the phone doesn't have this problem, no matter how many apps are running. And when the lag occurs, the phone is not hot and is not draining the battery. So it's not a matter of the phone being overloaded; rather, it's a specific bug in the UI feedback.
The problem arises at seemingly random times. I have not noticed any pattern as to what triggers it.
Here's a video demonstrating the problem, both for typing and for icon-tapping:
https://vid.me/iYya
And just for contrast, here's a video of the phone when it's working properly, with no UI-feedback delay:
https://vid.me/GF82
Again, when the phone is in lag-mode, it lags in all apps, for typing and for all icon-taps, etc. The videos show only one particular app for illustration.
Click to expand...
Click to collapse
Yes this pretty much seems to be happening across Note7...hope Samsung fixes this
Sent from my SAMSUNG-SM-N930A using Tapatalk

I exactly have the same issue u clearly described above. My phone lags intermittently and no matter what I do, it doesn't go away. After some time, magically it comes back to normal.
Not sure how to fix this.. very frustrating!
Sent from my SAMSUNG-SM-N930A using Tapatalk

Same thing for me as well. I've heard whispers it's an AT&T thing. Been trying to fix by turning off Battery Optimizer for certain apps and using package disabled. I've noticed it's most consistently caused by locking and unlocking again within a specific time window. Like if you're using the phone, then you put it to sleep, and come back within about 10 min, it does it's lag mode.

If anyone who's having this specific UI-lag problem tries a factory reset, please report whether or not the problem comes back after that.

I did the factory reset multiple times but it didn't solve the lag issue..
Sent from my SM-N930P using Tapatalk

Sameer3.b said:
I did the factory reset multiple times but it didn't solve the lag issue..
Sent from my SM-N930P using Tapatalk
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Click to collapse
After the factory reset, did you restore using backups (e.g., smart switch, directly transferring SD card) or did you set up as a new phone. I was having very bad lag. I used Smart Switch the first time. After a factory reset and rebuilding from scratch (without Smart Switch) my lag problem is gone. There is some discussion of this over at Android Central.

GeorgeP said:
After the factory reset, did you restore using backups (e.g., smart switch, directly transferring SD card) or did you set up as a new phone. I was having very bad lag. I used Smart Switch the first time. After a factory reset and rebuilding from scratch (without Smart Switch) my lag problem is gone. There is some discussion of this over at Android Central.
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I set it up as a new phone and didnt use smart switch.
Sent from my SAMSUNG-SM-N930A using Tapatalk

This lag seems to be AT&T specific
Sent from my SAMSUNG-SM-N930A using Tapatalk

Sameer3.b said:
I did the factory reset multiple times but it didn't solve the lag issue.
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Click to collapse
Sameer3.b said:
I set it up as a new phone and didnt use smart switch.
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Thanks. That's disappointing but important to know, both diagnostically and also to save everyone else the effort of duplicating the attempt.

I'd be very curious to see if an unlocked (no AT&T bloat) N7 has the same issue on AT&T. If I get a N7, I'm hoping to wait until unlocked versions become available.

I have the same problem. It's the only thing I don't like about the phone. Hopefully they will update it soon.

All samsung phones has that. A new custom rom will fix it.

Same problem, sprint... Stock, TouchWiz. Switched to nova and it doesn't seem to have helped much.

I'm finding the problem may be gone. It hasn't shown up in the last 48 hours (compared to several times a day up until then).
There's nothing I'm aware of doing differently now, other than having turned off Report Diagnostic Info in Settings|General Management. I'm skeptical that that has anything to do with the reversal (but not quite skeptical enough to try turning it back on just yet).
Perhaps the improvement is due to an app update, or perhaps it's a delayed effect of clearing the system cache (though the problem did crop up once or twice after the cache-clearing, before it stopped occurring). Has anyone else seen the problem go away?
UPDATE: The feedback-lag returned after about 60 hours. Again, no obvious trigger. Very annoying.

Hi guys,
I am having similar issues. Most of the times the UI is pretty smooth, but intermittently it starts lagging, opening apps takes 1-2 secs and scrolling the pages isnt smooth, its very annoying esp considering the device is barely few days old. Need some fix to this, or its a dead investment!

pranavsukh said:
I am having similar issues. Most of the times the UI is pretty smooth, but intermittently it starts lagging, opening apps takes 1-2 secs and scrolling the pages isnt smooth
Click to expand...
Click to collapse
Wait, are you talking about the same feedback problem that this thread is about? Taking a second to load an app isn't necessarily unreasonable. But a one-second lag for haptic feedback defeats the whole purpose of the feedback and is clearly a bug.

Gary02468 said:
Wait, are you talking about the same feedback problem that this thread is about? Taking a second to load an app isn't necessarily unreasonable. But a one-second lag for haptic feedback defeats the whole purpose of the feedback and is clearly a bug.
Click to expand...
Click to collapse
What i mean is that the lag isnt just restricted to feedback, the phone seems to stutter overall, scrolling on pages and apps is jittery. And this is noticeable since when it doesn't occur the phone is buttery smooth! I tried the google now launcher and it still persists. Turning the animations to 0.5x didnt help either.

Oh ok. Yeah, I'm using the Google Now launcher too. For me, the lag problem disappeared about 58 hours ago though. Just out of curiosity, do you have Report Diagnostic Info enabled in Settings|General Management?
UPDATE: The lag came back after about 60 hours.

Just for completeness, I should mention that after the phone went into lag mode, I also tried turning haptic/audio feedback off and then back on. But the lag did not stop.

recent apps - issue

when I want to open one of my apps via the "recent apps-menu", it takes a few seconds until it works. it does not react instantly. the issue occurs quite often and since Android 10

Barracuda79 said:
when I want to open one of my apps via the "recent apps-menu", it takes a few seconds until it works. it does not react instantly. the issue occurs quite often and since Android 10
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Click to collapse
I just noticed that, too. Started happening for no apparent reason. There was no delay yesterday, but today I can definitely see the issue. No reboots, updates, etc. Weird...

Android 11 weird momentary popups

Hi folks,
I let my phone (6T, international version, completely stock never rooted), update to Android 11 this morning.
One thing is bugging me so far: at random times, I'll get brief flashes of some other window popping up momentarily (too fast for me to see what it is), and then it goes away. But it throws games into pause mode and takes me out of the flow.
What's causing this and how do I turn it off?

Welll this is not a normal behavior, so noone know why and how. Seems android 11 is not yet stable for us. I rolled back to android 10 on my 6T mclaren

Progress update: this problem seems to have resolved itself. I think it may have had to do with each app gradually settling in. A few reboots and some hours later the phone seems stable, though I'm having a few smaller issues like my phone icon left my home screen, I've now got TWO "Contacts" apps, and other minor stuff.

More update... the popups are back. I think they happen frequently after a reboot then settle down over time. I will keep an eye on it and report back anything I find in case it helps others.

Partial solution: I filmed what was going on in slow motion and despite my hand being in the way I saw the popup said "Gallery kee" presumably "Gallery Keeps Closing" or something like that. I don't use the Gallery app so I disabled it in Settings\Apps. Let's see if the problem keeps up. Maybe other apps are also contributing, and I'll have to address them one by one.

After a full day and another reboot for unrelated reasons, I can confirm that disabling the Gallery app fixed the problem. Not a single popup since I disabled it. Since I never use Gallery, only Google Photos, for me it's no loss. Probably a cache wipe would have sufficed as well. I did a a full cache wipe today to address a Gmail issue, and at some point I'll re-enable Gallery and see if the problem recurs despite the cache wipe.