I just got the g2 on Verizon and I work for Version. I'm always setting up emails and know just about every trick and setting. With that being said I can not get my exchange to work on this phone. Lg was not help and from the searches I've down on the good old interweb thingy and on xda,it looks this has been a know issue with lg phones in the past. Any new info we be mucho appreciates!
Sent from my VS980 4G using xda app-developers app
I have set my G2 up with two different exchange accounts, both work like a charm. Can you give more details about what it is or isn't doing for you?
i have exchange set up and it is working perfectly, you might have the server info entered incorrectly.
It's telling address or password is wrong or can't connect with server. I've tried changing domain server settings.haven't had a problem. On HTC or Samsung's. On the galaxy it puts domain and username together and asks for exchange Server while on lg it seperates. User and domain and asks for server address..the problem is something I'm entering in one of those spots
Sent from my VS980 4G using xda app-developers app
Did you manage to find a solution to this problem. I have just got a brand new LG G2 and have the exact same problem when trying to configure an exchange acccount. When debugging the issue on our mailserver it seems that the G2 is somehow mixing domain, mailaddress and username in a way that our mailserver does not recognize.
I either get "cannot connect to server" or "wrong address or password".
LG plain out refused to assist staing that they do not support customers with exchange problems....
Any help will be highly appreiated
Maybe this can help http://office.microsoft.com/en-001/...n-an-android-phone-or-tablet-HA102823196.aspx
Sent from my LG-D802 using xda premium
Thanks for the info, but sadly this doesn't get me any further.
I have tried to leave domain empty, set domain to mydomain.com, set domain to mydomain.com\, user name to myusername, user name to myemailaddress and all combinations of above, and i still get "cannot connect to server" or "wrong address or password".
My mailserver is Mdaemon supporting Activesync 12.1 and 14. All server settings verified on a Samsung S3, an Asus TF101 and Iphone4 with IOS6.
Any ideas?
I am having the same issue and have tried the suggestion in Microsoft's website. Has anyone figured this out?
Thanks
Exchange is just a pain. I'm getting that same message, but it's syncing. This has been happening with all my phones except my HTC for the last 6 months. It works, then it doesn't. It says password is wrong, but it syncs. They just need to make a unified setup for it. This is what I enter for my domains on all 3 phones. Keep in mind, they all connect to the same server and domain.
HTC EVO: (nothing, it doesn't ask for a domain)
Droid RAZR: \*********@*****.com
LG G2: \NA
Even when I set up Samsungs, they're a different domain as well.
crashN2u said:
Exchange is just a pain. I'm getting that same message, but it's syncing. This has been happening with all my phones except my HTC for the last 6 months. It works, then it doesn't. It says password is wrong, but it syncs. They just need to make a unified setup for it. This is what I enter for my domains on all 3 phones. Keep in mind, they all connect to the same server and domain.
HTC EVO: (nothing, it doesn't ask for a domain)
Droid RAZR: \*********@*****.com
LG G2: \NA
Even when I set up Samsungs, they're a different domain as well.
Click to expand...
Click to collapse
I'm coming from a Samsung which works perfect. I went from a note 2 to a note 3 with no issues. From the note 3 to the G2 now this. I'm waiting for my IT guy to call me back. Hopefully he will have a fix. Thanks for the reply.
azturbomini said:
I'm coming from a Samsung which works perfect. I went from a note 2 to a note 3 with no issues. From the note 3 to the G2 now this. I'm waiting for my IT guy to call me back. Hopefully he will have a fix. Thanks for the reply.
Click to expand...
Click to collapse
For me, the problems started when we switched to the m.outlook.com server about 8 months ago. Prior to that I had no issues with my MDA, Wing, Droid, Droid 2, RAZR, or EVO. So I wonder, in my case, if it is the G2 or the server.
crashN2u said:
For me, the problems started when we switched to the m.outlook.com server about 8 months ago. Prior to that I had no issues with my MDA, Wing, Droid, Droid 2, RAZR, or EVO. So I wonder, in my case, if it is the G2 or the server.
Click to expand...
Click to collapse
I spoke with my IT guy and he is going to send me some screen shots for settings. Unfortunately most everyone in the company uses iPhones so I might be SOL. I like this phone (especially the size) but I have to get this figured out. The note 3 is a great phone but just too big for me with a case on it. I'll keep you informed.
That would be great. Maybe I could figure out my issue. I work in tge field so I don't have regular access to IT.
crashN2u said:
That would be great. Maybe I could figure out my issue. I work in tge field so I don't have regular access to IT.
Click to expand...
Click to collapse
Got It working! ! !
Try this.
Under Domain name put, yourcompany.net
Under username, first name last initial. Like, marks for mark Smith.
I used webmail03.yourcomany.com. but it reverted to webmail02 on its own.
Yeah, so the issue is happening with my yahoo email now. It appears that in my case, the issue is with the phone or mail app. The funny thing though, is I can update manually with no problems. The phone is getting denied when it tries to pull the mail.
crashN2u said:
Yeah, so the issue is happening with my yahoo email now. It appears that in my case, the issue is with the phone or mail app. The funny thing though, is I can update manually with no problems. The phone is getting denied when it tries to pull the mail.
Click to expand...
Click to collapse
That's disturbing. I hope you get it figured out.
Sent from my LG-D801 using XDA Premium 4 mobile app
azturbomini said:
That's disturbing. I hope you get it figured out.
Sent from my LG-D801 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's weird, they alternate not working. Earlier exchange was working but yahoo wasn't. Now yahoo is working, but exchange isn't. They both work when I manually refresh. When I get a chance, I'll uninstall. And reinstall.
have the same problem... anyone with the custom ROM has any issue with this.. on original ROM it does not want to connect.
If nothing helps, I have to install CUSTOM ROM... god dam, I thought that on LGG2 I will not have to do that.
I have had not had any issue with my MS Exchange account. Try leaving domain blank.and only using a server address. Also, sometimes I have seen usernames be 3 different formats that work on different set-ups. Try just the user name or the full e-mail as options as well.
wesnile said:
I have had not had any issue with my MS Exchange account. Try leaving domain blank.and only using a server address. Also, sometimes I have seen usernames be 3 different formats that work on different set-ups. Try just the user name or the full e-mail as options as well.
Click to expand...
Click to collapse
I cannot for the life of me setup my outlook.com email. I've never had this issue on other android devices. I've followed all the suggestions in this thread. This is what I've tried:
Servers:
bay-m.hotmail.com
m.hotmail.com
s.outlook.com
Domain:
blank
Username:
\[email protected]
[email protected]
name
I have copied settings from my Nexus 4 and Galaxy Note 10.1 2014 edition. Nothing is working
Related
I have tried the built in app and touchdown, but both can't resolve our company exchange mail server. I even tried browsing to mail.mycompany.com and it gives me a 404 error...where as any other device pull it up just fine.
Thoughts?
did you try owa.mycompany.com?
Jye75 said:
did you try owa.mycompany.com?
Click to expand...
Click to collapse
My company doesn't use that DNS name...only mail.mycompany.com Which my iPhone pulls up fine in a web browser..and syncs up to in the mail settings.
it seems the EVO doesn't have a DNS resoloution for the address..
Okay this is funny.
Can anyone tell me if in your web browser you can get to www.continental.com or coair.com?
Yes to the first no to the second.
Same as ^.
Yes to the one you mentioned in PM. With /OWA and /Exchweb trailing the OWA web address.
This was tested on the EVO 4G phone.
I am able to get it resolved through the Mail app as well. Of course I can't get in
I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course
Soupskin said:
I can get in and I'm reading your email right now.
Is there anything you need to know in particular? Your 4:30 appointment has been canceled.
kidding of course
Click to expand...
Click to collapse
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.
I canceled the appointment for you at 4:30pm! haha.
Update your Profile and your PRL again. It helped me with some things such as web pages not completing initially when I first picked up the phone.
I have done the OTA update as well and Revoked Root.
Hope that helps. That's really strange the towers would effect DNS resolution or IP blocks
Did you download too much "pron" from that tower and it blacklisted you?
mrmomoman said:
Did you download too much "pron" from that tower and it blacklisted you?
Click to expand...
Click to collapse
hey man...it's a big screen..
Grims said:
Lmao, if I have an appointment at 4:30 I'll cancel it myself!
Seems to be an issue with my location...if I move far enough to change towers it all works...if I move back to my office...the entire internet, except anything from my company works.
Click to expand...
Click to collapse
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.
n8dcj said:
Question , are you trying to access it from within your company wireless network , as in , is your WiFi on the phone turned on and connected to your works network , in many cases you cant access that kind of stuff from within the network.
just a thought.
Click to expand...
Click to collapse
No, wish I could though...they have our wireless network setup with AD authetication. Either way, it wouldn't explain why www.continental.com wouldn't come up.
Grims said:
hey man...it's a big screen..
Click to expand...
Click to collapse
I work with Dual 30" screens Double action!!!
Are you sure you have all the proper settings for Exchange on the EVO? I do not recommend accepting the 'automatic detect' settings for Exchange synchronization - on the initial screen, select manual setup and make sure you get everything right.
You will need your username/pw of course, but also the OWA site address and domain name. You might want to double-check with your IT department for the right settings.
Finally, if certain websites aren't popping up, I would update your PRL - this should clear up any data service issues.
All that had been done. Was not a settings issue.
Sent from my PC36100 using Tapatalk
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.
GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either...
Click to expand...
Click to collapse
Sorry all, but I kept poking around with it and after submitting this response I was able to get it to work. The only change I made was as follows:
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com) Even though authenticating via web browser requires "/owa" at the end of the URL, i removed it and got the results I was looking for.
Domain: left this field blank
Username: Domain/GUID (used to authenticate within active directory)
Password: password (used to authenticate within active directory)
Enabled SSL
Not sure if this will assist anyone, but thought I'd post the results that worked for me.
GrayTshirt said:
I've not had any luck getting the mail client to get pushed email from OWA on my EVO either. I had this setup on my Blackberry before, but it isn't working out for me with the default mail client. I am using the following settings for Exchange Active/sync. If anything stands out to any of you, please feel free to let me know, this is my first droid device.
Exchange ActiveSync
Email address: (my email address for work)
Server address: (owa.company name.com/owa) since our company upgraded to Exchange 2007, we have had to put the "/owa" at the end of the URL to authenticate.
Domain: Active Directory domain for work
Username: GUID used to authenticate within active directory
Password: password used to authenticate within active directory
I have tried with SSL and without, to make sure that wasn't the culprit, but no change in results.
Not trying to hijack, just didn't want to start another thread for the same issue. If I'm out of my lane with this post please let me know.
Click to expand...
Click to collapse
My issue was not at all related to mail...it was a DNS issue with Sprint. It seems they have resolved the issue on their end.
EDIT: grats on getting it working
Simple resolution then:
1. Double-check all your Exchange settings, including SSL (which is a requirement, unless your IT department is a bunch of idiots).
2. If you can't browse to some websites, then you have an issue with your Sprint service, such as DNS as the OP has posted.
Hey all, going on 2 days with my hd2 thanks to the cookers here.
I appreciate all of the hard work!
My issue: I can not get my contacts/calender on my phone. I am trying to use activesync and google's ability to support an exchange sever but it keeps saying my password is wrong. There's about 500 posts about this on google's support forum.
I know my information is correct. Its the same information that works on my ipad/iphone.
So i have 3 questions:
1.) How do I get it to work?
2.) Is there a cooked ROM that has this working?
3.) What is an alternative way to get my calender/contacts on my hd2 with out using outlook?
Thanks!
Try this mate http://nuevasync.com/ they do a free trial, to sync your calendar and contacts or paid to sync multiple accounts/calendars and email, ive been using this for about 3 months and it never fails me,
although you should be abe to sync using these instructions but i am guessing uve tried that already!?
I hope it works out
It should work fine (been using it for over a year). Make sure you unchecked 'tasks.' Other than that the server should be m.google.com and nothing for domain (a 'space' if you need to put something in). Otherwise it should work just fine with your [email protected] and password
Svegetto said:
It should work fine (been using it for over a year). Make sure you unchecked 'tasks.' Other than that the server should be m.google.com and nothing for domain (a 'space' if you need to put something in). Otherwise it should work just fine with your [email protected] and password
Click to expand...
Click to collapse
Well ill be! the " " (space) the in domain is what fixed it. Thanks guys.
If it wasn't for xda i would have never bought this phone. No wonder ms is loosing money.
glad you got it working
Hi everyone,
I have a big problem with the Tab.
Since i have a galaxy s i know my exchange is working fine over activesync,
But the Tab is not. Everytime i try to set the connection up, makes no difference if through email new account, or accounts and it starts to connect in exchange i can se the request cominf n and the phone beeng ad as device for the user, but it never connects on the tab.
Any ideas?
Sent from my GT-P1000 using XDA App
Do you get a "Unable to connect to server" error on your Tab when trying to retrieve your email?
dougvan said:
Do you get a "Unable to connect to server" error on your Tab when trying to retrieve your email?
Click to expand...
Click to collapse
Yes exactly!
If i use a wrong username it tells me that this one is wrong, but with the right one i get the message that you mentioned
Sent from my GT-P1000 using XDA App
I had the exact same issue. Sprint released an update the other day that corrected my issue but it wasnt immediate.
If you are not sprint based, you are going to need the update from your provider
Hmmm that is bad i just have a free tab without carrier so i have to ask samsung for support, because it seems not to be a carrier problem, but a email app problem. Could you provide me your email.apk please?
Sent from my GT-P1000 using XDA App
I was connecting using PPTP and got the same problem. Try changing to IPSEC and see if your administrator can give you a password. That should solve the problem. Mine is working fine now.
kiawui said:
I was connecting using PPTP and got the same problem. Try changing to IPSEC and see if your administrator can give you a password. That should solve the problem. Mine is working fine now.
Click to expand...
Click to collapse
Hi kiawui this problem does not have something to do with vpn.
I am the admin and it is definitly an issue with the tab. My galaxy s works fine with the active sync
Sent from my GT-P1000 using XDA App
Try mine, if you want. This is from an unlocked, unbranded European Tab, that I can personally confirm works fine with Exchange at our office.
Rapax said:
Try mine, if you want. This is from an unlocked, unbranded European Tab, that I can personally confirm works fine with Exchange at our office.
Click to expand...
Click to collapse
Rapax could you add the odex?
Thanks, but this is the same that i have on my tab.
Probably i have to wait for the other version.
one ODEX file....coming up!
(zipped to conform with the uploader)
Iwill try that and report afterwards then. Hopefully it will be no issue with the ssl certificates
Sent from my GT-P1000 using XDA App
I'm also from Switzerland. (My Tab is from digitec.) But I've also problems to connect with our corporate Exchange 2010 SP1.
Just for verification: your Tab can sync with a Exchange 2010 SP1? the service pack is the important thing. As I know there is no problem if you have not installed it.
Thanks for your reply.
Adi
Sent from my GT-P1000 using XDA App
Twitter: adrianbucher
Best bet is to switch to TouchDown for Exchange support. Much better than the inbuilt free apps.
P
Currenty I use Moxier which also works good. But the buildin calendar as the contacts too would I like to use in the native apps
Adrianbucher said:
Currenty I use Moxier which also works good. But the buildin calendar as the contacts too would I like to use in the native apps
Click to expand...
Click to collapse
Hi Adrian,
It has nothing to do with the passwords, it is an EAS/Provision Problem for Android which is fixed in 2.2.1 and the funny thing is that my Galaxy S is working fine with the same Exchange, but the Tab is not, as i heard Sprint fixed that somehow.
I could rip Samsungs Heads of, for letting people buy their stuff and not supporting it then.
I have had the same problem across multiple devices. I stumbled on a solution yesterday and I now have exchange access using vanilla froyo (removed the blur) on my droid x and thankfully on my tab. I had been using Touchdown Exchange from the market for 8 months now and am always frustrated with the fairly regular database corruption problems on my android devices. Here is what I did...
After receiving the 'unable to connect' message for the hundredth time, I connected via wifi to my network AT WORK, where the exchange server is located. (I was on the actual domain locally) I cleared the cache and data from the email app and went through the setup again, manually. Voila, it connected, authenticated and I am now setup via push on my tab.
I wonder if it has to do with receiving the certificate from the server...
Hope this may help some of you.
It has been syncing fine over 3G ever since.
bsepub said:
I have had the same problem across multiple devices. I stumbled on a solution yesterday and I now have exchange access using vanilla froyo (removed the blur) on my droid x and thankfully on my tab. I had been using Touchdown Exchange from the market for 8 months now and am always frustrated with the fairly regular database corruption problems on my android devices. Here is what I did...
After receiving the 'unable to connect' message for the hundredth time, I connected via wifi to my network AT WORK, where the exchange server is located. (I was on the actual domain locally) I cleared the cache and data from the email app and went through the setup again, manually. Voila, it connected, authenticated and I am now setup via push on my tab.
I wonder if it has to do with receiving the certificate from the server...
Hope this may help some of you.
It has been syncing fine over 3G ever since.
Click to expand...
Click to collapse
What kind of exchange do you have at work? The fault is only with the exchange 2010 and sp1
Sent from my GT-P1000 using XDA App
I utilize 2010 SP1 at work.
JM6 Fixes the Exchange Problem.
saintxseiya said:
JM6 Fixes the Exchange Problem.
Click to expand...
Click to collapse
and again : no, not for me.
Hi,
Just switched from iphone 4 to the Arc. Love everything it represents except for the corporate exchange email, contacts and calendar sync.
Tried setting up the exchange email with the same settings per my iphone (SSL on as well). Unforturnately, I have zero success in setting it up and was met with the following error message:
'Setup could not finish - Server requires unsupported security features'
Has anyone else encountered this before when switching from their iphone 4 to arc? I've also done some research online and the SE website actually mentioned that I have to activate 'device administrator' on the phone. So I went to settings->Location & security settings->Select device administrators and it shows 'No available device administrators'??
HELP!!
Hello,
I succeed in installing my exchange parameters (Mail2web) with no problem. I don't know how I can help you.
My major issue is that I'm not able to sort the contacts by Last Name/First Name (only First Name/Last Name)
BR
ludovic.audoin said:
Hello,
I succeed in installing my exchange parameters (Mail2web) with no problem. I don't know how I can help you.
My major issue is that I'm not able to sort the contacts by Last Name/First Name (only First Name/Last Name)
BR
Click to expand...
Click to collapse
Hi ludovic.audoin, good to know that you've succeeded in setting it up. My exchange server starts with webmail.xxx.com.au im assuming that's what you mean by mail2web?
What settings did you use for the following:
Domain: did you leave it blank?
Server: webmail type?
User name: just user name of with the @domain?
SSL: On?
Thanks!
Sent from my LT15i using XDA App
Hello,
in fact mail2web is a exchange server provider. The only thing I do is to fill my email adress and password and after that it connects to mail2web and download the parameters. I did not go inside the manual parameters.
BR
Ok,I've resolved (somewhat) the issue. Basically, the native email client is crap when it comes to supporting corporate exchange mail servers with strict security requirements.
So, instead of using the native mail client, I downloaded the 'enhanced mail' ($9.90) client from the app store instead. Set it up with the same credentials used previously and viola, it worked !!
But I have to admit, being a first time android user, im very disappointed with its exchange email integration as it's not as powerful as the iphone variant. On the iphone, I was able to scroll through folders with ease.
Still not quite sure if the xperia arc is suitable for me due to its limitation in exchange server integration.
Sent from my LT15i using XDA App
Hi, I just got my arc in this week and can't set up the exchange active sync. My company uses version 2007.
And I also tried the "enhanced mail" and can't work, either...
Can anyone help me? Thanks~
protege young said:
Hi, I just got my arc in this week and can't set up the exchange active sync. My company uses version 2007.
And I also tried the "enhanced mail" and can't work, either...
Can anyone help me? Thanks~
Click to expand...
Click to collapse
Hi not sure why it didn't work in your case as enhanced email does support exchange 2007.
Have you checked your security settings (ssl etc...)? When I set mine up, it actually asked me to set up a 4 digit pin prior to activating the mail, contacts and calendar sync.
Hello,
are you able with your contacst sync with exchange to sort them by Name/First Name instead of First Name/Name ?
Best regards
xeon11 said:
Ok,I've resolved (somewhat) the issue. Basically, the native email client is crap when it comes to supporting corporate exchange mail servers with strict security requirements.
Click to expand...
Click to collapse
Interesting... I now have 4 exchange accounts configured and it all worked great.
Must be some weird configuration.
Rashkae said:
Interesting... I now have 4 exchange accounts configured and it all worked great.
Must be some weird configuration.
Click to expand...
Click to collapse
It depends on the security settings of your corporate exchange server. Mine's very strict due to the nature of my work.
Sent from my LT15i using XDA App
xeon11 said:
It depends on the security settings of your corporate exchange server. Mine's very strict due to the nature of my work.
Sent from my LT15i using XDA App
Click to expand...
Click to collapse
Could be. And most exchange administrators make tweaks for the iPhones because the bosses are using them.
xeon11 said:
Hi not sure why it didn't work in your case as enhanced email does support exchange 2007.
Have you checked your security settings (ssl etc...)? When I set mine up, it actually asked me to set up a 4 digit pin prior to activating the mail, contacts and calendar sync.
Click to expand...
Click to collapse
Well... I setup anything just like my iPhone... but still can't work..
it showed"Your phone does not support this server's security features required" what that means?
Xeon 11
I'm assuming you're aussie? Where did you get your arc from? Aus stock? how much?
law910 said:
Xeon 11
I'm assuming you're aussie? Where did you get your arc from? Aus stock? how much?
Click to expand...
Click to collapse
Yeah mate! I got mine off eBay Aus and it's a Singapore stock (I think). Seller is local though and great after sales service. My arc's speaker died after 2 days and I got it replaced by the seller. You can probably get it around $650 delivered.
If you are planning to go on contract, I saw Optus selling it on the $59/mth contract for 24 months. Cheers.
just got the message from SE customer service: Arc can't support Exchange 2007 SP1, even other Android 2.3 mobile...
is it true?
Corporate exchange email with stock android client
protege young said:
Well... I setup anything just like my iPhone... but still can't work..
it showed"Your phone does not support this server's security features required" what that means?
Click to expand...
Click to collapse
Same here.
Our Exchange setup was just changed to support the enhanced security features and they just forced the "remote wipe" capability.
So everybody who was used to the stock client is shut out!
Google issued a patch for the same BUT to ENTERPRISE customers only!
googleenterprise dot blogspot dot com/2011/04/putting-android-to-work-for-your.html
What the hell was that about.
The stock android mail client was working for me a lot of the people and now it just gives some error about unable to connect.
Now if we need our corporate email we have to either buy the Commercial product:
TouchDown Email : $20
MoxiMail : $20
Enhanced Email : $10
OR compromise with the free clients which just does mail.
K-9 Mail works for most of the Motorola Droid phones.
I have a LG GT540 and it stopped after a day.
MailDroid works better on LG GT540 android phone. I have a rooted android 2.2 on GT540.
All the free mail clients are the basic exchange mail clients which can help you to read email and reply to email.
It does not have GAL (corporate addressbook Lookup). So you need to know the email address of the person to send email to.
Workaround: Corporate AddressBook
Looks up corporate addressbook and has search function.
After a few weeks use most of them switched to MailDroid which seems to be more stable.
Any of the genius out there who have been working on the ROM have been able to get the patch in so that the stock email client can work as it is supposed to work?
That was the core function most users use their phone for and now it does not work unless you pay up and buy a commercial product.
Help please
Got my GS4 Wednesday and have only run into one major issue. I use Kaiten (a variation of K-9) and am not able to send emails through my account at Godaddy. The GS4 will not open the STMP out port. I've contacted Godaddy, Samsung and Sprint. Sprint was clueless. Godaddy and Samsung both told me that it is a GS4 issue that affects all carriers, not just Sprint. I can use Godaddy's app but I like Kaiten better. Godaddy support had me try several different smtpout ports to no avail.
The question is: Has anybody else had the same problem and is there a solution? I suspect that the clever folks here are ahead of the power curve compared to Samsung.
BTW the phone is still completly stock. I want to use it for awhile before I root and mod. Thanx for any advice.
dschoms said:
Got my GS4 Wednesday and have only run into one major issue. I use Kaiten (a variation of K-9) and am not able to send emails through my account at Godaddy. The GS4 will not open the STMP out port. I've contacted Godaddy, Samsung and Sprint. Sprint was clueless. Godaddy and Samsung both told me that it is a GS4 issue that affects all carriers, not just Sprint. I can use Godaddy's app but I like Kaiten better. Godaddy support had me try several different smtpout ports to no avail.
The question is: Has anybody else had the same problem and is there a solution? I suspect that the clever folks here are ahead of the power curve compared to Samsung.
BTW the phone is still completly stock. I want to use it for awhile before I root and mod. Thanx for any advice.
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That is weird. I'm currently using the latest dev version of K9 with GoDaddy and no issues. Was using Kaiten a few months back (not sure what version) and it worked fine with GoDaddy as well. What SMTP port/settings you using currently? If I need to I can put it back on my phone and try it real quick.
**EDIT....Just installed latest Kaiten from Play Store and was able to receive and send email just fine. What settings are you using?
CCallahan said:
That is weird. I'm currently using the latest dev version of K9 with GoDaddy and no issues. Was using Kaiten a few months back (not sure what version) and it worked fine with GoDaddy as well. What SMTP port/settings you using currently? If I need to I can put it back on my phone and try it real quick.
**EDIT....Just installed latest Kaiten from Play Store and was able to receive and send email just fine. What settings are you using?
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SMTP server:
smtpout.secureserver.net
Security:
None
Port:
80 (also 587 and 3535 on Godaddy's instruction)
Require sign-in (tried both ways - it's been required by all my android devices and my desktop even though Godaddy says it's not required)
Authentication:
AUTOMATIC
Username:
***********
Password:
************
These are the settings on my S3 and my wife's phone (Photon) and my son's phone (HTC One+).
As I said, Godaddy and Samsung verified S4 issues and I reconfirmed with Sammy this morning.
Any light or help you can think of would be appreciated.
dschoms said:
SMTP server:
smtpout.secureserver.net
Security:
None
Port:
80 (also 587 and 3535 on Godaddy's instruction)
Require sign-in (tried both ways - it's been required by all my android devices and my desktop even though Godaddy says it's not required)
Authentication:
AUTOMATIC
Username:
***********
Password:
************
These are the settings on my S3 and my wife's phone (Photon) and my son's phone (HTC One+).
As I said, Godaddy and Samsung verified S4 issues and I reconfirmed with Sammy this morning.
Any light or help you can think of would be appreciated.
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No idea. Exact same settings (port 80) I am using on newest Kaiten right now and it sends/receives just fine. Have you tried on the stock email client or maybe even K9 to see if they work? At least you can rule out the app. Sorry, just don't have any other ideas unless it has something to do with being on WiFi vs Sprint.
CCallahan said:
No idea. Exact same settings (port 80) I am using on newest Kaiten right now and it sends/receives just fine. Have you tried on the stock email client or maybe even K9 to see if they work? At least you can rule out the app. Sorry, just don't have any other ideas unless it has something to do with being on WiFi vs Sprint.
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Thanks for taking the time to try and help. Since your phone works and mine doesn't a couple of other things come to mind.
1) Are you rooted? I have not done that yet.
2) Are you still running the stock ROM? Mine did update when I first fired it up.
3) What if any Samsung/Sprint apps have you removed? I would imagine that some app on the phone could interfere with its ability to communicate with the outgoing port.
I will try some other email clients when the CEO of the household gives me some time.
Thanks again for the help. I know it's time consuming and I appreciate it.
Edit, The plot thickens. So I got this idea that maybe an IMAP client would work. Uninstalled Kaiten, reinstalled as an IMAP installation, ran into a problem and called Godaddy. Turns out an IMAP account costs another $25.00 per year. Scratch the IMAP idea. Reinstalled Kaiten as a Pop 3 client, port 80 for SMTPout and it works. The Godaddy tech rep did say that some work and some don't. Apparently the reinstallation used a different path and it worked. Go figure. PFM.