[Q] Stock Phone won't boot, blinking red LED. - Nexus 4 Q&A, Help & Troubleshooting

So my girlfriend got this phone 2 weeks ago. All I did to it was update the software to stock 4.3, then root it. No custom rom/kernel.
Today she had charged her phone to 100% overnight. Then while driving she had it plugged in to the car charger. Her phone randomly shut off. It was not overheating.
When I try to hold the power button for a long time, the LED blinks red. The screen will not turn on.
I have tried plugging it in to the laptop and the wall charger. Holding Vol Down + power doesn't help.
If I have to RMA this device, how can I even unroot it before sending it in if the screen doesn't turn on?

elitemeat said:
So my girlfriend got this phone 2 weeks ago. All I did to it was update the software to stock 4.3, then root it. No custom rom/kernel.
Today she had charged her phone to 100% overnight. Then while driving she had it plugged in to the car charger. Her phone randomly shut off. It was not overheating.
When I try to hold the power button for a long time, the LED blinks red. The screen will not turn on.
I have tried plugging it in to the laptop and the wall charger. Holding Vol Down + power doesn't help.
If I have to RMA this device, how can I even unroot it before sending it in if the screen doesn't turn on?
Click to expand...
Click to collapse
You can RMA.
If it won't boot, then Google won't know if it's rooted or not. They probably won't even bother looking, and they will use the phone for replacement parts anyways. The car charging probably got something burnt inside.

Either RMA it or take it apart and unscrew the battery screws a bit that will probably fix it.
If you planning fixing it yourself let me know then I'll send you a guide.
Sent from my Nexus 4 using xda app-developers app

Related

[Q] HELP!!!! n10 died and now wont turn on

Ok my n10 is rooted and romed with CARBON rom, no problems nothing, but today I had an email come in I looked at it set It down left the screen on a second later it just died. so I plugged it in back on it comes. later same thing almost dead checked new email, set it down screen on then death.....plugged it in again, now nothing except a flashing battery charging symbol. been charging for 10 min. tried power, power volume down, nothing....got a different cable...nothing.....my computer wont pick it up either. what do I do?????
PLEASE HELP!!!
I just had this same problem with mine; because of the strange battery issue where my battery would read 90% when it was actually empty and slow charging once it was plugged in... The resolution for me was to plug it into the charger for 5 minutes and not touch it and then try a power on.
bigdogjt said:
I just had this same problem with mine; because of the strange battery issue where my battery would read 90% when it was actually empty and slow charging once it was plugged in... The resolution for me was to plug it into the charger for 5 minutes and not touch it and then try a power on.
Click to expand...
Click to collapse
Thanks Ill give it a go!!
Plug it in to the wall charger, not a computer. Let it sit for 30 minutes and then hold all buttons down at the same time. This should let the tablet boot now and will bring you into fastboot mode. It defaults to "Start" so just hit the power button and the tablet will boot like normal. Once you verify the tablet will boot fine, shut it down and leave it plugged into the wall charger until the tablet is charged all the way.
Dont know if it is a coincidence or not but this is the 3rd time I have heard the same story and all people were using the Carbon ROM.
Thanks guys for the feedback, definitely will be switching roms and buy the pogo charger!
Sent from my Nexus 10 using xda app-developers app

Stupid stupid mistake!

I think I have fried my Nexus 7.... didn't even think about what I did how stupid am I....
I decided to wire up a Hella connector to a USB cable the idea being to plug it into my phone for charging on the road... I then had a not so smart idea to use my OTG cable to connect the USB A connector to my Nexus 7 to see if it worked...
Nexus 7 booted past the bootloader and then nothing.... I realised then how stupid I had just been...and still nothing...
Presumably I've run a shed load of power down one of the data line..... what a fool.....
ARGH!!!!!!! anything I can possibly do to salvage it.... please!! :crying::crying::crying:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
chiwou said:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
Click to expand...
Click to collapse
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
Sent from my Nexus 7 using Tapatalk HD
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
najaboy said:
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
Click to expand...
Click to collapse
I would think that "broken displayā€¯ units on eBay/CL probably have working mobos and batteries, as the owners are trying to dump them because of the broken screen. But, buying used is a crap shoot.
Nice that Google is selling N7s at cost (or even a loss) - but it does mean that any oem component replacements will be a significant fraction of the original price.
I was reading in Play Books when my N7 shut down due to low battery. I plugged it in and it wouldn't charge or boot and I noticed a faint light bleed and faint dots streaming from right to left on the display. I tried things like holding the power button for 30 seconds to reset, holding vol down and power to try to get to recovery, but it wouldn't take. Finally, with it plugged in, I held down the power button for just about 10 seconds and backlight and dots stopped. A few seconds later without pressing anything, it booted up. It would start to charge, but if the screen timed out, I was back to the earlier state and it wouldn't come on. So I got it started again and immediately went to developer options and checked Stay Awake while plugged in. Eventually the charge built up and I'm back to normal, at least my N7 is normal. I only mention this because the OP talked about the faint backlight and it may be worth trying.
busterdan said:
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
Click to expand...
Click to collapse
A standard hella charger outputs 5V at 2A which is the same as your N7 original wall charger.
I doubt your problem came from the charger, it might be softbrick at an unfortunately moment.
I came across a similar problem when i was editing a custom kernel.
If you tried every method to shut down the device and failed do the following:
1. Open the case (it's quite easy to open with a plastic card)
http://www.ifixit.com/Guide/Installing+Nexus+7+Battery/9895/1
2. Unplug the battery and hold the power button 30 seconds (with the battery detached)
3. Let it soak for 10 minutes
4. Reconnect the battery and close the lid.
5. Put your nexus 7 in the wall charger, and you should see the battery bar on the screen.
After that, let it charge a few minutes and boot the device.

Red Light of Death during overnight charging

I will acknowledge from the get-go that this is probably my fault entirely. I was quite tired and fell asleep but in the mean time, I was doing a nandroid backup of my phone - which at the time was running stock rom and stock kernel. I actually had just done the factory reset on the phone too. But my phone is rooted and has the unlocked bootloader. Anyways, I left it on my table while it was backing up, I saw the progress bar and everything was working fine and dandy but this is when I fell asleep. It was on an ac wall charger overnight and I woke up to find it flashing the red light when plugged in only.
So from looking around, some people have said it is the case where the phone is completely discharged and to have it charging for a while, but I'm not sure if this applies to me since I already had it on charge the whole night? What's my situation here?
In any case, I'll be going out to buy my tools, would it just be the T5 Torx screwdriver?
Edit: When the phone is plugged into any charger the red flashing light is persistent, however I did notice that when I plugged it in via usb and my computer, I first got a glimpse at the white battery charging screen for a moment, then the phone would return back to its red flashing
Anyone?
Just from playing around it more I realized that, ONLY when plugged via usb to my computer, I will get that initial solid red light, then the screen with the battery and lightning bolt.
****I realized that if I held the power button on that battery screen, the phone appears to boot up, and I get the black page with "Google", for a short moment then it shuts off and resumes flashing the red light.
Is it because theres not enough charge to fully boot the phone? I already had it plugged in overnight so this really didn't make sense to me.
And I don't know if it the phone actually charges when I have it plugged in and the red light is flashing.
Take the back off and unplug, replug the battery
Sent from my Nexus 4 @1.728 GHz on Stock 4.2.2
omgwtfitsp said:
Anyone?
Just from playing around it more I realized that, ONLY when plugged via usb to my computer, I will get that initial solid red light, then the screen with the battery and lightning bolt.
****I realized that if I held the power button on that battery screen, the phone appears to boot up, and I get the black page with "Google", for a short moment then it shuts off and resumes flashing the red light.
Is it because theres not enough charge to fully boot the phone? I already had it plugged in overnight so this really didn't make sense to me.
And I don't know if it the phone actually charges when I have it plugged in and the red light is flashing.
Click to expand...
Click to collapse
Instead of trying to boot the phone up, try to get into recovery. Most people that had this type of issue managed to get into recovery and from there reboot..
If that doesn't work, and you manage to get into the recovery, do your wipes, or flash another rom.
If i were you i'd try all those lil tricks, if nothing works, then i'd be thinking about taking the back plate off and unpluging the battery.
Sent from my Nexus 4 using xda premium
rayiskon said:
Instead of trying to boot the phone up, try to get into recovery. Most people that had this type of issue managed to get into recovery and from there reboot..
If that doesn't work, and you manage to get into the recovery, do your wipes, or flash another rom.
If i were you i'd try all those lil tricks, if nothing works, then i'd be thinking about taking the back plate off and unpluging the battery.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
How would I get into recovery? Do you mean by holding the power and volume down? I was sure I tried all other ways of holding the power but the most it will give me is the google screen.
omgwtfitsp said:
How would I get into recovery? Do you mean by holding the power and volume down? I was sure I tried all other ways of holding the power but the most it will give me is the google screen.
Click to expand...
Click to collapse
Yes, you said that at the battery screen holding power will get you to the google logo, but if you tried holding power+vol down and it's not working, then i guess u don't have much options here..
Sent from my Nexus 4 using xda premium

Nexus 6P RED Light Of Death?

Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.
I have only had that issue once where the phone said 40% but suddenly died and blinky red light but plugged it in and then screen flashed that it needed charging then was able to turn it on after a minute. Maybe your charger is not working or that you need to RMA if you have rooted your phone or anything I've never had an issue of it destroying warranty. With Nexus or HTC.
Sent from my Nexus 6P using Tapatalk
eyan2011 said:
Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.
Click to expand...
Click to collapse
Did you find out whats wrong with your hpone or you just rma
ahmedhilal37 said:
Did you find out whats wrong with your hpone or you just rma
Click to expand...
Click to collapse
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.
eyan2011 said:
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.
Click to expand...
Click to collapse
My Nexus 6P did the same thing... Just turned off and the notification light blinked red. I can't turn it on. Charging seems to work since current is passing to the phone (via USB current meter). But won't turn on. In your post, what is R. O. D.? Did you ever figure out what went wrong? Should I get a technician to look at it or just buy a new phone? My warranty expired about a month ago and Huawei wont do anything for me. Thanks
FWIW - i fixed mine...
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?
wrasor said:
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?
Click to expand...
Click to collapse
https://swappa.com/boneyard or ebay
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
worked for me! thanks a lot. I was kind of scared when I woke up, and all I had was a red flashing LED and wouldnt turn on.
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
Literally the same thing happened to me. Constant blinking, when I hold down the power button 2 blinks. *Heart Attack* This frickin happening 2 days before my holiday, but doing what you've said above worked. Observing it going from 0% to 9% in the bootloader as I type this.
Could this be a symptom of something worse? Like the charger part of the motherboard giving out? Because I've had this phone on charge for a few good hours through the night, where it managed to die and stop charging.
old thread here. but just to add to it for any new folks that come across this problem. I bought a new battery and replaced it. And still only get the red light of death. So it has to be something other than the battery.
Same for me, new charge board and new battery and no change.
The power and volume trick doesn't work for me.
If I plug the charger in the red light stops blinking but it still doesn't turn on.
If I leave it unplugged for long enough it goes back to the red light blink so it's obviously draining the battery even thought it doesn't appear to be powered up.
This only happened to me once. Battery died and the phone shut down. Charged it for an hour on oem charger and it would only flash the red light. I had to charge it from my laptop usb port and for some reason that did the trick

No power, red LED blinks now and again, otherwise nothing

Recently I noticed that my S8 was not fast charging when plugged into the wall outlet, but it was still at least charging albeit slowly. Yesterday the battery was down to 15%, I used a car charger on the way home, not really paying much attention to the battery percentage, but then when home used it for a couple minutes before plugging it onto the wall charger.
At that time I noticed it had shut off, figuring the battery was simply flat I left it for the night.
This morning I get up and it is unresponsive, if I push any buttons the LED will blink red a couple times then do nothing. I have tried to reset holding the power button and volume down and just get the same red LED blinking. Tried plugging it into a laptop charger, and still nothing.
Any suggestions before I send the thing back? Any way to access the pictures, contacts etc?
Thanks.
naiku said:
Recently I noticed that my S8 was not fast charging when plugged into the wall outlet, but it was still at least charging albeit slowly. Yesterday the battery was down to 15%, I used a car charger on the way home, not really paying much attention to the battery percentage, but then when home used it for a couple minutes before plugging it onto the wall charger.
At that time I noticed it had shut off, figuring the battery was simply flat I left it for the night.
This morning I get up and it is unresponsive, if I push any buttons the LED will blink red a couple times then do nothing. I have tried to reset holding the power button and volume down and just get the same red LED blinking. Tried plugging it into a laptop charger, and still nothing.
Any suggestions before I send the thing back? Any way to access the pictures, contacts etc?
Thanks.
Click to expand...
Click to collapse
Laptop and car chargers are usually slow. Do get a new home charger with cable and even change the socket which you use to plug the charger in.
Sent from my SM-G955F using Tapatalk
I have a smilar problem.
100% battery, charged overnight, at 9:00 the phone was working, at 9:45 it wasn't working... I had a green led blinking but no response from any key or combination. When I unplugged it the green blinking stopped but the phone doesn't respond. It doesn't automatically connect to wifi (I've restarted the router to see if it connects)
I'm proceeding to get a refund because mine is 5 days old (16/08/2017)
thahim said:
Laptop and car chargers are usually slow. Do get a new home charger with cable and even change the socket which you use to plug the charger in.
Click to expand...
Click to collapse
I know they are slow, but figure maybe the laptop can get it to at least power on. I have tried a different socked to plug the charger in, not going to go and buy a new home charger and cable though if the phone is unresponsive.
XoRDy said:
I have a smilar problem.
100% battery, charged overnight, at 9:00 the phone was working, at 9:45 it wasn't working... I had a green led blinking but no response from any key or combination. When I unplugged it the green blinking stopped but the phone doesn't respond. It doesn't automatically connect to wifi (I've restarted the router to see if it connects)
I'm proceeding to get a refund because mine is 5 days old (16/08/2017)
Click to expand...
Click to collapse
If I can get this to power on I am getting all my pictures, contacts and then dumping it. At the moment nothing gets it to power on, just a blinking red LED. It is barely 2 months old.
Edit: Looks like it will be a warranty replacement, the red light is blinking regardless of any type of charger I hook it up to. Any combination of trying to get it to reboot either normally or into recovery fails. My laptop recognizes something is plugged in, but that is as far as it goes. Hopefully I can get contacts off it at the very least, I also hate to turn in a phone without resetting it.

Categories

Resources