Database Users

Screen not working - Unroot for warranty

My Galaxy S4 just decided to show wavy lines on the screen instead of turning on - as far as I can tell the screen and digitiser are no longer working.
**I CANNOT SEE OR DO ANYTHING ON THE SCREEN**
I have a 4.2.2 i9505 UAMDE -Stock Rom- that is rooted.
I have never flashed any other firmware to it - just rooted it.
I have Kies access and backed up my phone. Kies prompted for a firmware upgrade when I plugged in the phone.
I want to return it to stock/unroot etc so Samsung will warranty the phone without fuss (it was not dropped, just stopped working).
Some questions:
Most important:
1. Is it possible to get the phone to a state that will be warranty-ready without having a screen?
2. Do I need to Triangle away if all I have done is rooted? If so, can I do this without a working screen?
3. What is the best way to return to stock? ODIN or should I just let Kies update to latest firmware? (If either will it be enough to satisfy the first question)
4. If Kies does the update will I need access to the screen to complete it?
Thanks in advance!

1. You can flash same firmware with ODin. It will delete root access, but app will stay, so you have to uninstall it through https://play.google.com/store
2. You don't need to, unless you've made a root through Oding flash?
3. Odin
4. No, but it will udpate it to 4.3 with KNOX?

mar10o said:
1. You can flash same firmware with ODin. It will delete root access, but app will stay, so you have to uninstall it through https://play.google.com/store
2. You don't need to, unless you've made a root through Oding flash?
3. Odin
4. No, but it will udpate it to 4.3 with KNOX?
Click to expand...
Click to collapse
Thanks for the quick reply.
1. not sure which 'app will stay' you mean?
2. Actually I cannot remember how I rooted - I will have to look this up again. Something tells me cf-autoroot and maybe ODIN... All I can remember it that I still have stock ROM just with root.
4. Agree that this might not be the best idea as I am trying to stay away from KNOX but I wonder if Samsung will automatically update to the latest ROM as part of the fix?

Kies is currently sitting on backing up "preparing" for ages and ages... hope it works in the end.
Looking back I suspect I used CF-autoroot which probably mean my counter has gone up.
Any way of resetting this without a screen?

I've managed to get some screen control using adb, screencast and teamviewer.
Triangle away says:
Counter: 0
Binary: Official
System: Official
I suspect the Official comes from the fact I was running Wanam Xposed and spoofing official.
One last question -
Given all that information I should just be able to flash
4.2.2 UAMDE Stock rom from sammobile with odin
and everything will be warranty-ready?
(will this wipe all my data and programs as well? - something I WANT to happen)

It will not wipe it. On the older devices like S3, there was a special ROM for cleaning purposes with PIT file, that was repartitioning your memory. Maybe there is something like that for S4?

[Q] [HELP]Galaxy S4 LTE GT-I9505 OTA URL

Hi XDA,
I have a Singtel(Code: SIN) Galaxy S4 International LTE version on XXUFNBE Android 4.4.2. I've recently rooted my phone, and started playing around with my system. However, soon I found out about the 'Custom' Device Status preventing software updates and wanted to re-flash back to stock un-modified official Samsung 4.4.2 Kitkat ROM. I didn't want to use Odin and flash the .tar.md5, as I felt that that wasn't the real "Official" ROM. I wanted the Kitkat flashable zip from Samsung's FOTA servers, but I couldn't find the link. I Googled all over and nobody knew. I would appreciate anyone's help in finding the URL for the flashable ROM zip file. Thanks a lot! I'll need the zip ASAP, as my father wasn't pleased with me modifying my phone either.

Use Triangle Away for reset your flash counter and change the status CUSTOM to Official. This is a good way for receive OTA/Kies 3 updates :highfive:

Joku1981 said:
Use Triangle Away for reset your flash counter and change the status CUSTOM to Official. This is a good way for receive OTA/Kies 3 updates :highfive:
Click to expand...
Click to collapse
I'm sorry, I'm afraid you don't get me. By "Official", I mean in Settings>About Device>Status, under "Device Status", it says "Official", not "Custom". Triangle Away only sets the "Current Binary" to "Samsung Official", but not the one under the Settings app. If the one under Settings isn't "Official", you won't be able to use Samsung's OTA update feature. However, Triangle Away only allows you to claim warranty, but not software update.

haoyangw said:
I'm sorry, I'm afraid you don't get me. By "Official", I mean in Settings>About Device>Status, under "Device Status", it says "Official", not "Custom". Triangle Away only sets the "Current Binary" to "Samsung Official", but not the one under the Settings app. If the one under Settings isn't "Official", you won't be able to use Samsung's OTA update feature. However, Triangle Away only allows you to claim warranty, but not software update.
Click to expand...
Click to collapse
1. Make a factory reset
or
2. Use Odin

[Q] SM-N910U stuck in update loot after system update

Hi,
Have a Note 4 that's had a pending 33mb Update (about phone > system updates) for a while and decided to finally get it.. something about encryption.
Downloaded fine, but not it just stays saying "installing system update..." whenever I turn the phone one and flickers black every 10 or so seconds.
The device is/was rooted and running SuperSU.
I can only turn it off by pulling the battery, power+home+volup does nothing, voldown does the Custom OS warning screen and then the "Downloading.. do not turn off target!" screen with the below information:
ODIN MODE
PRODUCT NAME: SM-N910U
CURRENT BINARY: Samsung Official
REACTIVATION LOCK(KK): OFF
SECURE DOWNLOAD : ENABLED
KNOX WARRANTY VOID: 1
AP SWREV: 1

j2llk said:
Hi,
Have a Note 4 that's had a pending 33mb Update (about phone > system updates) for a while and decided to finally get it.. something about encryption.
Downloaded fine, but not it just stays saying "installing system update..." whenever I turn the phone one and flickers black every 10 or so seconds.
The device is/was rooted and running SuperSU.
I can only turn it off by pulling the battery, power+home+volup does nothing, voldown does the Custom OS warning screen and then the "Downloading.. do not turn off target!" screen with the below information:
ODIN MODE
PRODUCT NAME: SM-N910U
CURRENT BINARY: Samsung Official
REACTIVATION LOCK(KK): OFF
SECURE DOWNLOAD : ENABLED
KNOX WARRANTY VOID: 1
AP SWREV: 1
Click to expand...
Click to collapse
I think the best to do is a fresh clean install. Download your firmware at Sammobile and flash it with Odin

i guess i'm not the only one encountering this.
gonna try reflashing the os via odin, as there is no alternative found as of now...
which kinda brings the question.
After re-flashing the os, i would assume that i have to do the rooting method back, right?

Thanks, I'll download the rom from there. I take it it's going to lose all the installed apps?

j2llk said:
Thanks, I'll download the rom from there. I take it it's going to lose all the installed apps?
Click to expand...
Click to collapse
Yes

well, this is interesting.... reflashing via odin certainly works.
i was expecting a fresh restart, but it seems flashing from odin to restore the os, still has my apps (though some do not work.. mostly rooted ones)
since i've already gone and did a fresh restart, might as well load a new custom rom.

Hasseno said:
well, this is interesting.... reflashing via odin certainly works.
i was expecting a fresh restart, but it seems flashing from odin to restore the os, still has my apps (though some do not work.. mostly rooted ones)
since i've already gone and did a fresh restart, might as well load a new custom rom.
Click to expand...
Click to collapse
Hey, exact same situation. Installed the rom from that website (1.5gb!) and then cf auto root and then it turned on with the optimizing apps screen, like nothing had changed. Apps, settings, layout, everything exactly as it was.
Perfect
Thanks all

Pierre118 said:
I think the best to do is a fresh clean install. Download your firmware at Sammobile and flash it with Odin
Click to expand...
Click to collapse
How do I know which firmware to download, there are quite a few to choose from?
I have a n910u and im in Canada, currently I have the N910UXXU1ANJ5 baseband

cannot update s5 software with kies, help?

my galaxy s5 model number is sm-g900t, android version is 4.4.2, ..not sure what other info might help, but anyway, i cannot update the software/firmware over the air because the device is rooted through steps on here and its been rooted awhile now. so anyway, i downloaded the kies 3 from the samsung site, it says all im supposed to do is plug the phone in, a box is supposed to pop up showing an update is needed......well, the kies box does pop up, but all it shows is current firmware version and shows my internal and external storage availabilty, and so on.... no auto update thing came up. so in kies i went into tools up a t the top, i hit firmware upgrade and initialization, then a smaller box pops up saying---does not support initializing, so now what? nothing else i can do in kies except move pic files around and such. i need to update the software. any advice? i attached 2 pics.....pic 1 is the initial message when phone is plugged in, #2 is when i go into tools and hit ugrade

knight1701 said:
my galaxy s5 model number is sm-g900t, android version is 4.4.2
Click to expand...
Click to collapse
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).

I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA

Akalsemann said:
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
Click to expand...
Click to collapse
well i hear what your saying, but on my other phone, same setup, rooted and all.......updated just fine---did it about a month ago...updated to android 5 from 4.4.2..just plugged in the phone and boom it did its thing............on this other phone though, daughters phone, it wont work

Swimguy14 said:
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
Click to expand...
Click to collapse
ok, on the phone in question, device status says--- custom, guess that ends that..........on my phone howerver, it says official which is why i guess i was able to update mine

just download a rom for your phone from sammobile and install with odin and your done

[GT-I9506] Need help resetting my device software status

So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.

Diaz_ said:
So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.
Click to expand...
Click to collapse
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.

Lennyz1988 said:
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.
Click to expand...
Click to collapse
Alright, I assume the proccess is about the same as on the other versions.
Also, should I flash 4.4.2 instead of 5.0.1? The reason I ask is due to this thread.

Update: I flashed 4.4.2 with Odin3 3.10, and it went smooth and knox is still safe, however, for some reason, so thank you Lennyz1988 for the reassurance .
However, I'm not able to update to 5.0.1 Lolipop through OTA, as attempting to update states that im fully up to date.
My phone is running as NL (T-Mobile), factory unlocked and due to my quick research, seems that there is no official OTA update for it. Is it correct or am I looking in the wrong place to update my phone?