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Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!
Hello, I am running the stock firmware on my nexus 4. I am not even rooted. I am connected to WiFi and my google now says no connection.
Normally I live in the UK, but now I am residing in Bangladesh due to work reasons. MY google now was working perfectly as in showing me cards on local time, currency rates and all the other stuffs.
But this morning when I wake up, google now is not working. it says no connection but i can surf the net, download apps from the market and do everything.
So I master reset the the phone. then set up everything from the beginning, after all these hassles my google now was working. Now the next morning i wake up and its the same. No connection error on google now.
So can anyone tell me whats going on and how do I fix it.
LikwidGaming said:
Hello, I am running the stock firmware on my nexus 4. I am not even rooted. I am connected to WiFi and my google now says no connection.
Normally I live in the UK, but now I am residing in Bangladesh due to work reasons. MY google now was working perfectly as in showing me cards on local time, currency rates and all the other stuffs.
But this morning when I wake up, google now is not working. it says no connection but i can surf the net, download apps from the market and do everything.
So I master reset the the phone. then set up everything from the beginning, after all these hassles my google now was working. Now the next morning i wake up and its the same. No connection error on google now.
So can anyone tell me whats going on and how do I fix it.
Click to expand...
Click to collapse
I have pretty much the same problem!
I just realized mine isnt either. Stock Rom, Rooted, TWRP and just flashed franco M1 yesterday. Hmmmmm
Having this issue for months now. Sometimes it works and sometimes it doesn't. Had gone through many forums and no solution yet. Counting days when I get back to England because I believe it has something to do with my ISP.
Sent from my Nexus 4 using xda app-developers app
Fix
LikwidGaming said:
Having this issue for months now. Sometimes it works and sometimes it doesn't. Had gone through many forums and no solution yet. Counting days when I get back to England because I believe it has something to do with my ISP.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Just go to Settings-App search for "google search" and delete cache/data, you should be ready to go
Hi all
I installed KitKat factory images last friday and apart from a few FCs with some apps, everything was running fine. It was like this until i needed to use the phone as a wifi hotspot.
Computers can connect to the phone, but they can´t reach the Internet. I tried all tethering methods available: wifi, USB and bluetooth. No one of them worked.
So, i went to google and downloaded KRT16S (the one i had was KRT16O) and USB tethering started working just fine (it was not in the previous release). WIFI hotspot is still the same though. Machines can successfully connect to the phone but they can´t browse the Internet. A friend of mine using the same carrier as me confirmed it was not operator blocking internet connection sharing (anyway, USB works...).
Could anyone do some testing and report here? Thank you very much!!
fviero said:
Hi all
I installed KitKat factory images last friday and apart from a few FCs with some apps, everything was running fine. It was like this until i needed to use the phone as a wifi hotspot.
Computers can connect to the phone, but they can´t reach the Internet. I tried all tethering methods available: wifi, USB and bluetooth. No one of them worked.
So, i went to google and downloaded KRT16S (the one i had was KRT16O) and USB tethering started working just fine (it was not in the previous release). WIFI hotspot is still the same though. Machines can successfully connect to the phone but they can´t browse the Internet. A friend of mine using the same carrier as me confirmed it was not operator blocking internet connection sharing (anyway, USB works...).
Could anyone do some testing and report here? Thank you very much!!
Click to expand...
Click to collapse
Root phone and flash another rom via recovery and see if it still exists
playya said:
Root phone and flash another rom via recovery and see if it still exists
Click to expand...
Click to collapse
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
Click to expand...
Click to collapse
I am on Slimkit and TMobile with no tethering issues and I have the free 500mg tethering but have never in life had issues
Sent from my Nexus 4 using Tapatalk
playya said:
Root phone and flash another rom via recovery and see if it still exists
Click to expand...
Click to collapse
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
ok glad you got it solved.... Like I said I am on SlimKat with 0 issues in tethering...
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
I´ll root the phone and try this one. Thank you all.
brandorf said:
I'm having the same issue with Bruce's CM11 Nightlies. I'm on T-Mobile with a tethering plan to boot.
I dug a little deeper, and http://forum.xda-developers.com/showthread.php?t=2512674&page=8 resolved it, but you need to be rooted.
It seems to be a combination of a settings change with 4.4, and a change on T-Mobile's end as well. Just as many people seem to have resolved this by calling T-Mobile and having them make sure their account is provisioned properly.
Click to expand...
Click to collapse
That didn´t seem to work here. Still no Internet when using WIFI hotspot. While i know it´s easy to install a custom rom i would like it work out of the box with a stock rom, the way it should be. Maybe i´ll try to downgrade to 4.3 and see how it goes. Meanwhile, if someone has something else to add...
thx
playya said:
ok glad you got it solved.... Like I said I am on SlimKat with 0 issues in tethering...
Click to expand...
Click to collapse
If I were to guess, it's due to the fact that 4.4 now specifically checks to see if you are provisioned for tethering if you are on T-Mobile, and even though almost all plans on T-Mobile include tethering now, it may be that due to the recent plan changes at T-Mobile some accounts may be provisioned incorrectly.
I'm going to have T-Mobile check my account, because even though it's working for me now, I am curious.
Just to add something... Im not on t-mobile. I'm from Brazil and my carrier is Oi.
Enviado de meu Nexus 4 usando Tapatalk
Ok...upon further testing it is almost certain that it´s something related to the notebook i was trying to connect with the phone. Just did some testing with my desktop computer and it worked just fine with a stock install of KK. I don´t know why that same notebook connected to the internet when i tried tethering with a friend´s iPhone 5. Anyway, all appears to be ok and carrier block is ruled out.
Thank you all for the valuable input!!
you rock
Hi all, I'm stuck with a problem with my S4 that's been plaguing me for a while but has got a lot worse since my upgrade to KitKat. Put simply I can't connect to Google services over wifi, whether that's GMail, Google Play, Google Music or any other service via a Google app. Other apps are fine and if I switch of wifi I can connect over 3G with no problems.
I'm stumped and (ironically) Google can't help me. Apart from using 3G any time I want to use a Google app on my phone, can anyone suggest either a solution or something that can help me work out what's going on?
Sent from my SM-P600 using Tapatalk
Also having the same problem. Works fine on 3G. Happened on every person WiFi I use. Using a Htc m8
robpc said:
Hi all, I'm stuck with a problem with my S4 that's been plaguing me for a while but has got a lot worse since my upgrade to KitKat. Put simply I can't connect to Google services over wifi, whether that's GMail, Google Play, Google Music or any other service via a Google app. Other apps are fine and if I switch of wifi I can connect over 3G with no problems.
I'm stumped and (ironically) Google can't help me. Apart from using 3G any time I want to use a Google app on my phone, can anyone suggest either a solution or something that can help me work out what's going on?
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Hy there
It's a server/internet setting. In my school I also can't connect to google services, that depends on the network. Maybe contact your administrator or look what could be the problem in your network
Hey guys, just wondering if anyone else is having weird issues with the new LineageOS 19.1 update? I upgraded from 18.1 and am having a bug where certain apps can't connect to the internet am forced to use WiFi instead of mobile data in order to use the app. I do have my mobile data turned on and check the info of the app and allow the app to connect to the internet. Was wondering if its just me and need to reformat or is there anyone else coming across this issue as well.
Build: lineage_fajita-userdebug 12 SP2A.220405.004 ba65ac2b7e
Status update: I reformatted the phone the issue still persist.
MRRAGEXXX said:
Hey guys, just wondering if anyone else is having weird issues with the new LineageOS 19.1 update? I upgraded from 18.1 and am having a bug where certain apps can't connect to the internet am forced to use WiFi instead of mobile data in order to use the app. I do have my mobile data turned on and check the info of the app and allow the app to connect to the internet. Was wondering if its just me and need to reformat or is there anyone else coming across this issue as well.
Build: lineage_fajita-userdebug 12 SP2A.220405.004 ba65ac2b7e
Status update: I reformatted the phone the issue still persist.
Click to expand...
Click to collapse
maybe apn settings are wrong?
Brettroth said:
maybe apn settings are wrong?
Click to expand...
Click to collapse
Nope. I checked those and they were correct. I even reset back to default to see if that would work but nothing the situation stayed the same and didn't work properly. I managed to get into contact with Metro to reactivate my sim card as well I went a little further than I should but I wanted to know if it was Metro network or my phone and still was having issues. All in all I decided to go back to stock firmware and I may try again later months to see if the issues have been fixed.
To be honest I doubt it am having way too much fun with Gpay at the moment.
MRRAGEXXX said:
Nope. I checked those and they were correct. I even reset back to default to see if that would work but nothing the situation stayed the same and didn't work properly. I managed to get into contact with Metro to reactivate my sim card as well I went a little further than I should but I wanted to know if it was Metro network or my phone and still was having issues. All in all I decided to go back to stock firmware and I may try again later months to see if the issues have been fixed.
To be honest I doubt it am having way too much fun with Gpay at the moment.
Click to expand...
Click to collapse
Could try some other roms. I've never really liked lineage much but any of severalt's new roms are great. Zero issues for me