Database Users

Power button not waking phone up

Every once in a while after not using the phone for a few hours the power button won't wake the phone up and I have to take the battery out or soft reset. Any ideas what is causing this?

Anyone have any ideas?

When I wake my phone up, it seems like it takes two hits of the power button to fully wake it up.
On the first try, I can see the answer and hangup keys light up for a second then go dark. On the second try, the phone wakes up.
Not sure what may be causing this. Can you try to see if hitting the power button a second or a third time will wake it up?

rijc99 said:
When I wake my phone up, it seems like it takes two hits of the power button to fully wake it up.
On the first try, I can see the answer and hangup keys light up for a second then go dark. On the second try, the phone wakes up.
Not sure what may be causing this. Can you try to see if hitting the power button a second or a third time will wake it up?
Click to expand...
Click to collapse
I can hit it 100 times and it won't wake up, needs a soft reset or battery removal to wake up. I've tried it with programs installed and just hard reset it and it's still doing it

my phone has this same issue too. its happened twice since i got my phone a week ago.

i have had the same problem ... let then a week of having the phone and on 2 occasions it has just shut off on me ... i even upgraded to the new rom and that didnt help

I have the same problem.

same problem here, i use soft reset to fix

yes, I had to do a softreset to fix it
xxza said:
I have the same problem.
Click to expand...
Click to collapse

but that doesnt fix the problem in the long run

Just exchanged mine...hopefully it won't do it on the new phone
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Replacement works perfect

dsotm82 said:
Every once in a while after not using the phone for a few hours the power button won't wake the phone up and I have to take the battery out or soft reset. Any ideas what is causing this?
Click to expand...
Click to collapse
It's a bug in HTC's software and they told me the fix will be included with the EVDO Revision A upgrade. Also the default SIP does not stick between soft resets and THAT bug is supposed to be fixed as well.

ho11ywood45 said:
i have had the same problem ... let then a week of having the phone and on 2 occasions it has just shut off on me ... i even upgraded to the new rom and that didnt help
Click to expand...
Click to collapse
can you inform which ROMs you used that had this problem and which carrier?

It's not a bug with the rom or the phone specifically. It's issues the phone has with certain software, etc.... I experienced the same problem when installing and running some items. After uninstalling the software the problem went away.
I've experienced this with several different applications that weren't intended for the Mogul but i decided to try out anyways.
My suggestion is to figure out when the problem started and then determine what software you had recently installed. This will most likely solve your problem.
Also, in a previous post someone mentioned that the SIP won't stick after a soft reset. This is true, however you can fix it with a free program on xda's site. Look for SIPChange

Someone posted previously that this happened even after a hard reset, and the only fix was having it exchanged for a different unit.
Sounds to me like at least in that case, it wasn't merely a software issue.
I actually had this happen to me today, but its not as often as some people report it to be. I've owned this phone for over a month, and its happened maybe 2-3 times. A little press on the soft reset button fixes it, and I forget it ever happened!

does this problem happens on WM5 & WM6?

did you solved the problem? i have had the same problem and in my case PhoneAlarm was the reason.
http://forum.xda-developers.com/showthread.php?t=329601
\\Yoshi

This just happened to me this morning. I just got the phone last night.

I'm so happy to hear all this! especially since I plan on getting the phone this weekend! I can't wait to run into these problems! Just out of curiousity, where did you guys purchase your phones? City, State? Online? Earth? thanks!

Front Camera Failure?

This is SO strange.
The front camera used to work perfectly but now its just disappeared?
I cannot video call either.
It stopped working last week and I flashed to Tom Codons fantastic ROM just now and it's still not showing?
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Anyone got ideas?

mini_man said:
This is SO strange.
The front camera used to work perfectly but now its just disappeared?
I cannot video call either.
It stopped working last week and I flashed to Tom Codons fantastic ROM just now and it's still not showing?
Anyone got ideas?
Click to expand...
Click to collapse
Hum..Strange...I not have any problem like that ...
Maybe your phone have problem with camera.Go to shop telephone and ask them with it

mini_man said:
This is SO strange.
The front camera used to work perfectly but now its just disappeared?
I cannot video call either.
It stopped working last week and I flashed to Tom Codons fantastic ROM just now and it's still not showing?
Anyone got ideas?
Click to expand...
Click to collapse
with kaiser sometimes camera wont work if you got a wrong radio, sounds goofy but you can check out the kaiser upgrading section, i could be wrong

Not a goofy reply but I had this problem with the Stock ROM so it's doubtful this would be the issue.

I'm using tom's new WM6.1 ROM.. and both front and back camera works fine.

did you ever solve this? i'm having this same issue now.

Nope. I called Orange and got my Dual replaced! Mines just started doing this again though so I'm about to call Orange. *Siggggh*

...
HMM... seams to be a Hardware failure.
under the sliding mechanism is a cable connected to the front camera...
And this is only placed with a adhesive tape...
hmm and it's not very good placed at all.
Don't know if this information helps.

It is actually. I suspected something like this.
This is my 4th Touch Dual I'm getting in 4 months! The first one suffered from this issue, the second one's slider was faulty from delivery because it was grinding and kept locking and the third one also had camera issues.
4th time lucky?

...
i hope for u^^
hmm but this thing with the sliding issue.. really a hardware failure.
u have no luck with ur nikis ^^

Greenturtle said:
It is actually. I suspected something like this.
This is my 4th Touch Dual I'm getting in 4 months! The first one suffered from this issue, the second one's slider was faulty from delivery because it was grinding and kept locking and the third one also had camera issues.
4th time lucky?
Click to expand...
Click to collapse
Ack. I'm somewhat still hoping that this is not a hardware failure as I would prefer not to go through the hassle of having to return it and reconfigure and reinstall everything all over again!
Can you try a hard-reset before you turn in your phone for replacement, just to confirm if it really is a hardware problem??

Yes. They ask you to 'master reset' anyway to confirm it is a Hardware problem. But trust me I've been through this before, Hard reset didn't work, changing ROM didn't work, Orange's Magical SIM updates did bugger all as well.
They're exchanging my Touch Dual Later today. I'm getting a bit fed up of this

I had the same problem .... but after smacking the unit around and removing the back cover to perform a reset ... the front camera started working again ...
Strange....

Oppss .. cross that out ... I just reset my device and the front camera is missing again ... dang ... looks like I have to send the unit back for repairs

hi!! i got the same issue with my front cam . i correct it with :
1-hard reset (still no cam)
2-installing a hotfix on the htc europe site (now my cam work again.)
hope this will help you.

how can i get that hotfix do you have the link?

U have to registered at htc e-club for download.
now i am leaving home but tomorrow i will put it on rapidshare for u

hi this is the link for the hotfix
http://rapidshare.com/files/115124328/TouchDual_2nd_camera_issue.exe.html
hope this will help.

thanks. it didn't work for me. =/

sorry i think u are right because i lost my front cam usage today again without doing nothing i hard reset reinstalling the cab but nothing so if someone could help i will be happy

LG G2 white noise screen

Please Help
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garnettk said:
Please Help
Click to expand...
Click to collapse
can not say reliably because you did not describe what led up to it. If you can turn off the phone I think that the thing can save a flash in download mode.

I unplugged the USB cable during the download mode
then the screen become noise as shown in the picture
tried TOT restore to 10E (F320K), no luck

garnettk said:
I unplugged the USB cable during the download mode
then the screen become noise as shown in the picture
tried TOT restore to 10E (F320K), no luck
Click to expand...
Click to collapse
Did you unplug the USB while it was restoring? If you did... WHY?!
Have you tried holding down the power button for at least 10 seconds so you can force it to turn off and tried going into download mode again?
NEVER unplug the phone while it's doing its thing.

is it related to the display??

I can enter the download mode
the display snows like the attached photo
did TOT 10e and KDZ 20r flash with flashtools/R&D
no luck
would it be software problem?
or hardware problem like Pseudo Soldering?

bump
Did you ever get this resolved?
I started having the same problem on my VS980 this morning after I flashed CloudyFlex 2.3. It worked great for a few hours, then one time when I woke it up, I was greeted with this same issue.

kernel
You need to find coorect kernels for yours devices, there 2 types, jdi and ldi kernels. You can find it in android development section.

I ended up sending my phone in for a warranty replacement.
A few hours after this problem started, the screen completely failed. Everything on the phone worked fine. I was able to make calls via BT in my car and could hear the touch sounds and vibration when I would try to interact with the screen, but the display would not turn on.
Animalityy said:
You need to find coorect kernels for yours devices, there 2 types, jdi and ldi kernels. You can find it in android development section.
Click to expand...
Click to collapse
As far as I know, those kernels are patched to fix the "white lines" issue that people (mainly LS980 users) are experiencing. Now, I can't find a good picture of that issue, but this is definitely not "lines" of any color. I'm also convinced that this problem is not kernel related because after doing a TOT restore back to 11A, the problem persisted.

Hi I have the same problem with my LG G2 too. Sometimes the screen will come back on but it stutters and lags. After a while it would go to the white noise screen again. I'm going to send it in for repair under warranty but my phone is rooted and also have twrp installed. However I am using LG's stock ROM. I'm worried that my warranty will not be valid because I've rooted. How did you get it repaired under warranty? Did you tell them that your phone is rooted?

LG G2 VS 980 - Noise Screen
Any update on this, did anyone was able to solve it?
Am having the same issues on my LG G2 as mincxm9 is detailing bellow.
mincxm9 said:
Hi I have the same problem with my LG G2 too. Sometimes the screen will come back on but it stutters and lags. After a while it would go to the white noise screen again. I'm going to send it in for repair under warranty but my phone is rooted and also have twrp installed. However I am using LG's stock ROM. I'm worried that my warranty will not be valid because I've rooted. How did you get it repaired under warranty? Did you tell them that your phone is rooted?
Click to expand...
Click to collapse

I don't want to be unrespectful, but I think that it's something like a video effect to show to the user that something went wrong, as long as those screens aren't "analogic" or coaxial-via connected. Maybe? Also, something similar happened to me with a bad "flex" screen video cable, can not be bad, maybe just dirty.
Those are just ideas, and nothing more, but please hear me and check for what I said.
Sent from my ALCATEL ONE TOUCH IDOL 6030A.

Duuuuuuude!!!! You need a new flex cable!!! They are like 15 dollars on amazon. Im waiting for a repair shop to put a new flex board on my phone
When your screen is completely functional but its black, white or has this white noise, it means the flex cable is faulty. Just like a HDMI cable for your monitor can be faulty

Mashed_Potatoes said:
Duuuuuuude!!!! You need a new flex cable!!! They are like 15 dollars on amazon. Im waiting for a repair shop to put a new flex board on my phone
When your screen is completely functional but its black, white or has this white noise, it means the flex cable is faulty. Just like a HDMI cable for your monitor can be faulty
Click to expand...
Click to collapse
That's what I told, but adding the British way to tell the things, too much understandable English
Sent from my ALCATEL ONE TOUCH IDOL 6030A.
---------- Post added at 06:57 PM ---------- Previous post was at 06:55 PM ----------
There are some things that aren't at my acknowledgement, as long as I'm not English native speaker. Thank you for the explanation.
Sent from my ALCATEL ONE TOUCH IDOL 6030A.

Anyone could make it work?
I do love this phone a lot and I don't wanna get rid of it yet and all of the sudden I've Got the same white noise screen error in my old lg g2 d800. I did TOT, factory reset and I don't know what else to do. The system works fine because you can hear the key sound when you touch any random space of the screen (when you click on something) but the screen does not refresh at all the new content to show. Of course at this time I am a few years out of warranty lol, but want to know if someone ever happened this and if was able to make it work without taking the easy way out (ask for a new device). Thanks!

Black Rectangle on Quarter of Screen - Help!!

Phone has a large black rectangle and cannot see beneath it. It's responsive but can't see what you're clicking... Any ideas?
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rabaker07 said:
Phone has a large black rectangle and cannot see beneath it. It's responsive but can't see what you're clicking... Any ideas?
Click to expand...
Click to collapse
My 1st instinct would lead me to think its a hardware issue but Id definitely try flashing another rom before I troubleshoot further.
You obviously factory reset or flashed a new rom. Was there anything that led you to do that...other than it's just a common thing to do around here?

Yeah, it's not my phone so I'm not aware of the background. They say that it's vanilla Android and was never rooted or rom'd.
Yes, when you can root and try new roms, then why not!? Isn't that why we get Nexus phones?
I'd like to spend time with the phone myself to see if I could fix it, but I'll have to buy it and could get struck with a lemon out of warranty.

rabaker07 said:
Yeah, it's not my phone so I'm not aware of the background. They say that it's vanilla Android and was never rooted or rom'd.
Yes, when you can root and try new roms, then why not!? Isn't that why we get Nexus phones?
I'd like to spend time with the phone myself to see if I could fix it, but I'll have to buy it and could get struck with a lemon out of warranty.
Click to expand...
Click to collapse
Well it's not clear to me what you're allowed to do on this phone but the least intrusive (simplest) thing I can think of that might work is
1. Hold volume down + power until bootloader comes up (like 5 seconds)
2. Navigate to recovery (if its really vanilla rom Im sure TWRP recovery is installed)
3. Press wipe > advanced wipe then check data, cache, dalvik cache
4. Reboot system
If that doesn't fix it it doesn't necessarily mean the phone is junk but you'll want to try something a little more intensive like flashing factory images. Its not at all difficult but Im not sure if you have adb installed on your computer.
--

KLit75 said:
Well it's not clear to me what you're allowed to do on this phone but the least intrusive (simplest) thing I can think of that might work is
1. Hold volume down + power until bootloader comes up (like 5 seconds)
2. Navigate to recovery (if its really vanilla rom Im sure TWRP recovery is installed)
3. Press wipe > advanced wipe then check data, cache, dalvik cache
4. Reboot system
If that doesn't fix it it doesn't necessarily mean the phone is junk but you'll want to try something a little more intensive like flashing factory images. Its not at all difficult but Im not sure if you have adb installed on your computer.
--
Click to expand...
Click to collapse
Yeah, problem is that I can't do any of this until I purchase the phone. I know my way around ADB so I could definitely install custom roms or factory images/radios/kernels, etc.
So are you saying that you believe this to be a software issue, and not hardware? I don't think replacing the screen will help, but it still could be a hardware issue in my opinion, i.e. bad circuits/connections, fried board, i/o failure or something similar. I wish I could find a similar situation but my research online and in XDA have been fruitless so far. Combined with the fact that I can't actually mess with the phone until I buy it makes this all the more frustrating.
I don't want to buy it unless I know I can fix it...
Thanks

rabaker07 said:
Yeah, problem is that I can't do any of this until I purchase the phone. I know my way around ADB so I could definitely install custom roms or factory images/radios/kernels, etc.
So are you saying that you believe this to be a software issue, and not hardware? I don't think replacing the screen will help, but it still could be a hardware issue in my opinion, i.e. bad circuits/connections, fried board, i/o failure or something similar. I wish I could find a similar situation but my research online and in XDA have been fruitless so far. Combined with the fact that I can't actually mess with the phone until I buy it makes this all the more frustrating.
I don't want to buy it unless I know I can fix it...
Thanks
Click to expand...
Click to collapse
Too many unknown variables to diagnose. If I had to play detective Id ask what the prior owner did.
Was it working ok before he factory reset or flashed a new rom?
Or was the issue present before he reset it?
I really have no idea and would definitely pass on buying it until I got more info.
I've spent quite a bit of time in the 6p threads over the past year & change, never seen a thread with this specific issue.

KLit75 said:
Too many unknown variables to diagnose. If I had to play detective Id ask what the prior owner did.
Was it working ok before he factory reset or flashed a new rom?
Or was the issue present before he reset it?
I really have no idea and would definitely pass on buying it until I got more info.
I've spent quite a bit of time in the 6p threads over the past year & change, never seen a thread with this specific issue.
Click to expand...
Click to collapse
Yeah, I've asked him for as much info as possible, and a number of specific questions, but he only answers a few vague ones. He says it's never had a custom ROM. By the screenshot, it looks like he tried a reset of some sort, as it's on the first page of the Setup Wizard. So that obviously didn't work. I guess I'll left with paying more for a 6p that doesn't have any problems I'm not willing to live with...
Thanks.
If anyone has seen this and/or has ideas on how to fix, please let me know...

Simple question: do you see this rectangle every time?
I'll explain: when you turn this phone on, you have the Google logo and the boot animation. Is this rectangle there? If yes, you have a hardware failure. If you don't see this rectangle in these screens, that's a good signal - try to navigate to other screens (bootloader and recovery, mostly) and see if you have the same result.

Home button and screen problem

Today i encountered a big problem with my Mi A1. After i unlocked the phone in the morning, the home button (the back and recent buttons work) and right side of the screen stopped working completely. I tried to restart the phone many times and look up the issue on google but nothing worked.
Than i tried turning on the "Pointer location" option in dev options, and it showed me, that a perfect portion of right side of the screen doesn't work, when i was sliding my finger around the right side, obviously not in such a perfect line (as seen on the screenshot).
I would like to know, if it's related to me updating to a new security patch the day before, some hardware issue or something else.
I would apreciate any help.
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spaghy_ said:
Today i encountered a big problem with my Mi A1. After i unlocked the phone in the morning, the home button (the back and recent buttons work) and right side of the screen stopped working completely. I tried to restart the phone many times and look up the issue on google but nothing worked.
Than i tried turning on the "Pointer location" option in dev options, and it showed me, that a perfect portion of right side of the screen doesn't work, when i was sliding my finger around the right side, obviously not in such a perfect line (as seen on the screenshot).
I would like to know, if it's related to me updating to a new security patch the day before, some hardware issue or something else.
I would apreciate any help.
Click to expand...
Click to collapse
Weird... Did you change screen size?
Rebooted?
Are you on stock with magisk etc?
Tell us more

Dead-neM said:
Weird... Did you change screen size?
Rebooted?
Are you on stock with magisk etc?
Tell us more
Click to expand...
Click to collapse
Thank you for your response
I didn't really change anything on the phone, when the problem appeared. Once i just unlocked it and the screen side with the home button stopped working.
I'm running completely stock android 8.1.0 with an October 5th security patch. I have updated on that security patch the night before, but i don't really think that this could be the problem... or could it be? I have a crack in my screen too, but it wasn't problem for a long time, since i dropped it months ago and i was living with it completely fine with no problems at all. The only thing i have changed on the phone is just a launcher - Nova.
And even more weird is that it sometimes works. For example last night it started working again, everything was fine and than in the middle of today it stopped working, again. I just locked the phone with the problem gone, unlocked it 5 minutes later and boom... it was back there. I don't understand this at all. Could this be due to some bad hardware connection, like wrongly connected cable etc.?

spaghy_ said:
Thank you for your response
I didn't really change anything on the phone, when the problem appeared. Once i just unlocked it and the screen side with the home button stopped working.
I'm running completely stock android 8.1.0 with an October 5th security patch. I have updated on that security patch the night before, but i don't really think that this could be the problem... or could it be? I have a crack in my screen too, but it wasn't problem for a long time, since i dropped it months ago and i was living with it completely fine with no problems at all. The only thing i have changed on the phone is just a launcher - Nova.
And even more weird is that it sometimes works. For example last night it started working again, everything was fine and than in the middle of today it stopped working, again. I just locked the phone with the problem gone, unlocked it 5 minutes later and boom... it was back there. I don't understand this at all. Could this be due to some bad hardware connection, like wrongly connected cable etc.?
Click to expand...
Click to collapse
Well i think it's the crack on your screen that mess the touchscreen.
If a factory reset doesn't solve it then it's hardware?
You can have a fully cracked screen and phone will still be usable. And you can have a single crack but badly placed and screen is f***ed up
Try to repair it by yourself or by a professional.
Broken Screen rarely pass with the warranty...
I'm sorry bro.
Still try to factory reset the phone, just in case

Dead-neM said:
Well i think it's the crack on your screen that mess the touchscreen.
If a factory reset doesn't solve it then it's hardware?
You can have a fully cracked screen and phone will still be usable. And you can have a single crack but badly placed and screen is f***ed up
Try to repair it by yourself or by a professional.
Broken Screen rarely pass with the warranty...
I'm sorry bro.
Still try to factory reset the phone, just in case
Click to expand...
Click to collapse
Okay, I'll try to reset the phone, but i don't really think it could be the crack, because it happend months ago and worked fine.
Is there any other way, than a factory reset and hardware repair maybe? Because i don't really wanna pay 1/3 of the phone price just for a new screen that doesn't really affect anything. It's just a little crack on the top half of the phone, that doesn't affect the digitizer. (Or it didn't affect it for months)
Alltho thanks for your help. I'll try the factory reset and if it will work, i'll add a new comment.