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Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
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Click to collapse
Have you had anybody else report echoing? If not I would think it is feedback on her end causing the echoing
Sent from my WANAM'ED AT&T S4
I can here myself during call..not sure what it is
Sent from my SGH-I337 using xda app-developers app
Try disabling noise reduction in call settings... echoing has been a problem since the s2 sometimes disabling noise reduction helps or turn down volume on your phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app
Its Obama. He forgot to mute his end.
xxjack3dxx said:
I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app
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Click to collapse
First try to remove the back cover and test the problem without any backcover.
sanris said:
First try to remove the back cover and test the problem without any backcover.
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i had the same problem and i removed the back cover and the problem is gone, any idea why?
Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app
sanris said:
Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app
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Click to collapse
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.
norbarb said:
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.
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i agree, some of original covers also cause issues. I have both original samsung s-view flip cover (bought @ INR 22XX/- ) and i had same issues and my friend have problem with original backcover comes with phone. we showed the problem in service centre and changed the back cover for my friend within warranty. now its ok for my friend.
for me, i stopped using that s-view cover and used the original one comes with phone and now ok for me.
xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Hi,
I have exactly the same echo problem. Did you solve the problem?
I just started experiencing the same thing after flashing 4.4. Never had this problem and now the problem doesn't even get fixed when I went back to 4.3 or 4.2.2. No idea how to fix it, I have full wiped each time and tested on the clean rom so it can' t have anything to do with my apps. I also removed the back cover and case to test that theory but nothing helped. I hear a static and my own voice echoing. I don't think the other person hears the echo though. Does anyone have a solution?
I have also tried flashing different modems but that didn't solve the issue.
Problem solved!!!
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!
chossen said:
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!
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I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.
nogods said:
I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.
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I have exactly the same problem with my 2 new galaxy S4 , did you fix it?
Hi,
I have problem with my Nexus 4 on stock soft, it was present on 4.3, now after update to 4.4 nothing changed. Issue remains.
When I put loudspeaker on during call, person I am talking to says that he barely or even doesn't hear me.
It's a bit ironic, because while googling for the solution I've found that people tend to have issue with normal mode and turning on speaker mode fixes the issue. Out of the 2 I prefer my problem, nevertheless I talk a lot while driving, so this is annoying. Any one encountered this issue? Is there simple fix or I have to service my brand new phone?
Did you ever find a fix, this happens with my nexus 4.
Delwing said:
Hi,
I have problem with my Nexus 4 on stock soft, it was present on 4.3, now after update to 4.4 nothing changed. Issue remains.
When I put loudspeaker on during call, person I am talking to says that he barely or even doesn't hear me.
It's a bit ironic, because while googling for the solution I've found that people tend to have issue with normal mode and turning on speaker mode fixes the issue. Out of the 2 I prefer my problem, nevertheless I talk a lot while driving, so this is annoying. Any one encountered this issue? Is there simple fix or I have to service my brand new phone?
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mustie said:
Did you ever find a fix, this happens with my nexus 4.
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I still have that issue and still no solution for it. Anybody?
Any resolve this issue?
I've noticed this issue on my nexus 4 as well.
When I have the loudspeaker on, its as if the microphone is picking up noise or something constantly. So if I'm on an automated menu (lets say when calling a bank) and you're suppose to say say your account number, the system will immediately say "we did not get that...etc" as if my phone microphone is always picking something up. Also when I talk to people on it, they say they have troubles hearing me.
I have no issues when on regular (non loudspeaker) mode though.
Most of the times.. It is a software issue... Try flashing the stock firmware.. From Google developers website
Sent from my Nexus 4 using XDA Free mobile app
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
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Check to see if you have any gunk in the mic hole. I highly doubt that your mic is the issue.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
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I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
riddle13 said:
I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
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it happens to me sometimes. I am not sure if it is a fault in the handset or something else. normally it works fine, but yes I started getting complaints that my voice is far away after buying the S5 (happened to me 3 or 4 times within one month)
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
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Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
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Thanks! I think that solved it!
chimas16 said:
Thanks! I think that solved it!
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Good deal.
I used to have a lot of problems with that feature on my Galaxy SIII.
But it didn't seem to affect everyone.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
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It has not solved mine, though. I noticed that if there is an app running in the bacground it worsens the case. Do not know why. Perhaps I will debrand my phone and change it to xeo.
Hello everybody. I need help regarding a serious issue I have. When I am in call and I activate the speaker phone the other party can barely hear me saying the sounds is really low. But when I tried recording a sound it has no problems whatsoever. I have no idea why this happens but its really annoying me. I would really appreciate if someone suggests me a solution on this one, cuz I couldn't find any by now.
Something is most likely blocking the top microphone of the phone.
bump
Anyone please give me suggestion on what should I do, this is really annoying me..
bump
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
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Thing is when I use voice recorde, I hear it loud as f***, so there're no issues. Only when speaking and launching the loud speaker they say they hear me very low. And yes my display was broken and they replaced it, maybe they ****ed something, but since the Sound Record works well, where's the logic?
If there is a case it is possible that when you record sound, the device is recording through the bottom microphone which is not obstructed, and the top microphone you use during calls may be obstructed resulting in your issue.
Aside from that, maybe there is some sort of volume/speaker/microphone app that was installed that is messing with your mic levels during a call. I would still suggest to remove any 3rd party accessories and if the issue still occurs, than backup your data and flash the factory image.
Sent from my Nexus 4 using XDA Free mobile app
Did you call the same person each time you were testing it?
twochinz said:
Did you call the same person each time you were testing it?
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No, tested with a lot of people with normal voice calls. Also tried Viber, Facebook calls - same stuff. My logic is this: since I am recording my voice with a voice program from miles away, that isn't possible to be the lower mic. So the speakerphone should work fine. But on calls its a different story, i tried without the speakerphone to speak away from the phone (mimicking as if it is a sound rec app) they hear me even worse. What could be the issue? I am confused
anyone...please answer guys, need desperately your help
help
yes same
People, we do need an answer please.
Keeping it recent, hopefully someone can help
answer?
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
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No, but it hasn't anything to do with this. Tried several roms and kernels same results. I sent my phone for repair broken screen, after 1st delivery they even had the front camera not centered so i returned it back. Maybe the mic is broken? But if so, how come voice recording works well?
I have been reading on this online trying to find a solution without any comprehensive solutions so would appreciate it if someone could please help me out....
While talking on the phone using my moto x style...the people on the other end say that they can barely listen to me....i have to literally shout to make them hear it...
do any of you face similar issues? am i doing something wrong?.
I am on stock btw and received the OTA MM update a week back
Please let me know what other details you need to identify and solve the problem
Ok so its not just me. It started as soon as I updated to MM. I did find somewhat of a work around. Usually if I take the phone away from my ear (so the display turns on) and then put it back, they can magically hear me again. If that doesn't work I toggle speakerphone mode on then off and it works.
Sent from my XT1575 using Tapatalk
Wow I will definitely try it out next time I face this issue... Am so relieved to see that I am not the only one with this issue... Is your problem intermittent too? Also anybody else facing the same issues?
Sent from my HM NOTE 1S using Tapatalk
I disabled Enhanced 4G LTE Mode and the problem immediately went away. After a few days, I tried my luck and turned it back on and haven't had a problem with other hearing people hearing me since. Good luck.
Unfortunately am still facing a lot of issues with the calls...my voice sounds muffled and extremely feeble to people and they arent able to hear me....
Am surprised nobody else is facing this issues...did i get a defective piece? Are there any other things I can try out....
extremely frustrated with it and not sure what to do...any help would be immensely helpful
bump...
I'm having the same issue on 2 devices. It happened on both OS's. I'm going to try turning off the enhanced 4g lte option. Maybe that doesn't play well with Verizon. One note I did make was the problem doesn't exist on speaker phone. I kinda thought it was the noise canceling mics being too functional.
Thanks please let me know how it goes and if you are able to find anything...I dont even have the 4g LTE option since I am using the phone in India...
Have tried disabling Ok Google voice activation which helped lot of OPO users but doesnt seem to work on MXPE
I've got the same issue on a phone I just got 3 days ago. Replacement should arrive today.
The problem... Low volume on the handset earpiece accompanied by very low level but constant background static noise. The background noise is low enough to only be audible in a quiet environment. Switch to speaker phone, Bluetooth, or wired headset and the problem is gone. The problem is only on the handset earpiece.
Sent from my XT1575 using Tapatalk
Okay I am facing the issue with the microphpone actually in terms of outgoing call quality...the other person is barely able to hear me at all
msankadi said:
Okay I am facing the issue with the microphpone actually in terms of outgoing call quality...the other person is barely able to hear me at all
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I see, different problem from mine. Audio for the other person on my calls is fine.
My replacement has arrived, but the problem persists. However prior to upgrading the new phone to Marshmallow, it was fine. Seems like a Marshmallow bug.
I started a new thread detailing the issue at http://forum.xda-developers.com/showthread.php?t=3277589.
Sent from my XT1575 using Tapatalk
Thanks a lot for your inputs though...issue is a bit different...
Same issue here ! immediately after MM OTA update (stock vanilla) people start complaining they cannot hear me well !
After sorting most of MM issues this is a major pain in the a**
Let Moto know about this as it makes the phone crippled.
How come there aren't any more complaints about this serious issue !
This is 100% MM related - People complain they can barely hear me on the other end of the line - I sound muffled, stuttered and basically bad to the point they cannot continue the conversation and demand I call them from a land line !
Forget all MM bugs, problems, etc (need I mention the Equalizer went AWOL) now this Smartphone which I highly praised and loved became a ...smart something - with no phone feature.
Help me let Moto support be aware of this issue.
Thanks
I have the same issue, the other person is barely able to hear me.
I'm in Italy and i noticed that this issue come when my phone is in GSM (2G), when i talk in 3G it's ok.
I also made a TEST that you can do, i tried to speak with headphones's microphone and the issue is gone, but when I unplug the headphones the issue came back immediatly (switching the screen on).
Does anyone know how to tell this issue to Motorola?
Everyone of us should send his request to Motorola, to show them this common issue.
Got the following advise from Motorola support on chat - it seems to help - please tell me if it work for you:
please go to settings > apps > all > Audio Effects app - Tap Force Stop - Clear Cache and Clear Data.
Also under settings > apps > all > go to Phone app - Tap Force Stop - Clear Cache and Clear Data.
Now please turn off the phone and when you turn it back on try making a call.
alon3232 said:
Got the following advise from Motorola support on chat - it seems to help - please tell me if it work for you:
please go to settings > apps > all > Audio Effects app - Tap Force Stop - Clear Cache and Clear Data.
Also under settings > apps > all > go to Phone app - Tap Force Stop - Clear Cache and Clear Data.
Now please turn off the phone and when you turn it back on try making a call.
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I did try all that per Motorola support. It made no difference. Then I tried a factory reset without reconnecting to my Google account. Also, no difference.
Note I am waiting on a second replacement phone. It should arrive on Wednesday.
Sent from my XT1575 using Tapatalk
None of the solutions seem to work for me either Did you guys actually try to finalize if this issue was only due to MM? Did you not face it on Lollipop? Am seriously lost for words on the issue as its such a basic need which is not being met...did the replacements help resolve it?
msankadi said:
None of the solutions seem to work for me either Did you guys actually try to finalize if this issue was only due to MM? Did you not face it on Lollipop? Am seriously lost for words on the issue as its such a basic need which is not being met...did the replacements help resolve it?
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This is 100 % MM issue
I can confirm
This is not on lollipop
Is audio equalizer solution full proof ????
Sent from my XT1572 using Tapatalk
freakzapster said:
This is 100 % MM issue
I can confirm
This is not on lollipop
Is audio equalizer solution full proof ????
Sent from my XT1572 using Tapatalk
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I only recently got the MXPE, and upgraded to Marshmallow immediately. My first call was under Marshmallow's control. It had the background noise and low volume level.
I got a replacement and tried it under Lollipop immediately. It did not have the background noise, but did have low volume. Upgraded it to Marshmallow and the noise returned. So, I would conclude that the noise is a Marshmallow induced issue.
However, I have a second replacement of the way. My thought is that perhaps the noise is related to the low volume issue, which is a hardware problem, and Marshmallow is just highlighting the weakness in some way that results in the noise.
As for the volume problem, this is the first phone I've ever had to use at maximum volume. Even then, it is just adequate. From what i have read on boards like XDA, this is not normal. That, in part, is why I have another replacement on the way.
Sent from my XT1575 using Tapatalk