My playlists are randomly disappearing! - Galaxy S 4 Q&A, Help & Troubleshooting

Hello,
I sync my music to the phone through Kies, but I am facing a continuous problem. The phone randomly decides to remove one of the playlists sometimes. The songs are still there, if I view "All Songs" I can find them, but the playlist itself is removed. I have to resync to fix the problem, but there is always a chance that another playlist will randomly get removed !
Anyone facing this problem? Any possible solution?
Is there any software other than Kies that can sync music to my S4 properly?
Thanks

PeritoX said:
Hello,
I sync my music to the phone through Kies, but I am facing a continuous problem. The phone randomly decides to remove one of the playlists sometimes. The songs are still there, if I view "All Songs" I can find them, but the playlist itself is removed. I have to resync to fix the problem, but there is always a chance that another playlist will randomly get removed !
Anyone facing this problem? Any possible solution?
Is there any software other than Kies that can sync music to my S4 properly?
Thanks
Click to expand...
Click to collapse
Try this
go to Setting > Apps > All > media player > clear data, clear cache, force stop if these 3-steps didn work add one more > disable-enable it
if problem remains try to reinstall app
:good:

I did that, and I still got the same problem. (resynced, lost playlists). I can't see the playlists on both Samsung Music and Google Play Music

Related

3.1 update not syncing Google music?

Anyone else having issues with Google Music not syncing after you have updated to 3.1?
Yep. Tried this afternoon to play some music but it said my library was empty. I looked in the Accounts & Sync menu and Music is no longer listed as a sync handler.
Most disappointing.
No issues here... everything is syncing up fine
thepro8 said:
Anyone else having issues with Google Music not syncing after you have updated to 3.1?
Click to expand...
Click to collapse
Update your Music app and restart. If that doesn't help then clear Music app data and restart again.
Anybody have any updates on this?
I just got my galaxy tab 10.1 and when I open Music it says my library is empty even though I have tons of songs synced. Google Music works perfectly on my Nexus One - how do I get it working on my Tab?
Thanks!
EDIT: Fixed it. I cleared Data and rebooted. When I opened google music, I could see the Setting option in the menu (was not there before). It is working great now!

Syncing

I am having a problem with my synced account. It recognizes that my account is synced, but my music in Google Music player did not sync and apps from the market that I have bought on my Droid are showing up in the market with the price next to them rather than "install."
When I first started up my tab I was having problem with the wifi, so I skipped the initial sync setup just to get onto the tab and play around with a few things and I synced later on. Could this be a reason? I'd prefer to avoid a factory reset of course.
Thanks in advance!
You can always check if the account is setup correctly by going to settings --> accounts & sync.
Try to sign into Google Talk on the Tab to fix the Market issues. For the Music issue, make sure you have updated the Music App then check the settings in the app once you have updated. Then make sure your "Library" is showing ALL music rather than just local.

Google music not syncing with phone

Not sure whats going on but it will not see any songs that I uploaded from my PC (2000 songs). There is no button to "sync" the device in either the Music app or in settings/account/gmail. I've installed the app 3 times with the same results. Is there a trick or something? Running GB 2.3.3
Silly question, but did you try a reboot? I have heard that has helped some.
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chbennett said:
Silly question, but did you try a reboot? I have heard that has helped some.
Sent from my Xoom using XDA Premium App
Click to expand...
Click to collapse
Yes I have, many times
GOT IT!!!
Downloading the app from the market via the phone gave me the problem. I removed the app then from my laptop I pushed the install via the market website and then everything worked. very odd.
Odd indeed
Sent from my Xoom using XDA Premium App
I noticed I have to give it some time to sync after I install it. Also there IS a check box in android accounts settings to enable syncing.
Yup. Enable syncing. I use the power control widget so I only sync when I'm listening to my music.
Sent from my DROIDX using XDA App
I've noticed that if it does not sync right away (or after a few hours), Then clear the data on the Google music app. To do so: Go to settings>Applications>Manage Applications and find Google music, then select clear data. Once that is finished go back into Google music and you should be able to pull up the menu and select settings. Then just select your gmail account again and it should start syncing almost immediately.
Gcracker47 said:
I've noticed that if it does not sync right away (or after a few hours), Then clear the data on the Google music app. To do so: Go to settings>Applications>Manage Applications and find Google music, then select clear data. Once that is finished go back into Google music and you should be able to pull up the menu and select settings. Then just select your gmail account again and it should start syncing almost immediately.
Click to expand...
Click to collapse
thats exactly what i have to do too. have to do it just about every time i install music beta.
Yea, I'm having issues too. Shouldn't Music come up in Account & Sync in settings? I don't seem to have it listed anymore.
Thanks. Clearing data fixed the problem.
Just for anyone else having a problem, an issue I ran into was everytime I flashed a new nightly for CM7, it counted as a new device being added to my account. Eventually I was maxed out on allowed devices (think it might be 8 but don't remember) and it wouldn't sync new songs for me anymore. I had to clear the devices from the music beta page itself to fix the problem.
Sent from my Transformer TF101 using XDA Premium App
Gcracker47 said:
I've noticed that if it does not sync right away (or after a few hours), Then clear the data on the Google music app. To do so: Go to settings>Applications>Manage Applications and find Google music, then select clear data. Once that is finished go back into Google music and you should be able to pull up the menu and select settings. Then just select your gmail account again and it should start syncing almost immediately.
Click to expand...
Click to collapse
That worked for me. I can sync again. Thank you!
I think the Google music app sucks. Thats right, it sucks.
I have tried deleting the app from my phone and my pc, then reloading.
What happens to me is when I reload everything, it syncs the same old songs. I have deleted them from everywhere, changed the folder, deleted the folder and created a new one.....same music.....that doesnt exist any more. When I select the folder to sync, it shows the correct number of songs for the new folder but then syncs a different number.....and music that doesnt even exist on my CPU anymore.
Makes no sense to me.
Also, theres no way to delete or hide a song on my device. I know theres a menu choice to hide unavailable but that doesnt work either.
Severe FAIL on Google. BOOOOOOOOOOOO
I had this problem a lot. After installing Music from the Market place, go into App Management and "Clear Data". When you load Music again, it will have a settings menu now to select your account. Although, I think this issue was fixed on newer GB versions because I didn't have to do it when I fresh installed on .605.
Just another Android glitch
"I've noticed that if it does not sync right away (or after a few hours), Then clear the data on the Google music app."
I just crossed over to Android and got the GS2. Figured I'd get one of the flagship devices. I figured Android must be good; it's so popular.
I've never used a phone with so many work-arounds, glitches... needed to download so many programs just for a loud & repeating calendar alarm... stores photos to 10 different folders.
Now I have to clear data for every sync I want to do w/ my clouded music? Why didn't I just get an iPhone? The bigger question is, how is it that Android has repeat customers? Maybe Android buyers are all first-time smartphone users and don't know any better. These types of bugs and glitches common to Android are not standard far on iPhone or even my older Nokia N-Series and BlackBerrys.
Gcracker47 said:
I've noticed that if it does not sync right away (or after a few hours), Then clear the data on the Google music app. To do so: Go to settings>Applications>Manage Applications and find Google music, then select clear data. Once that is finished go back into Google music and you should be able to pull up the menu and select settings. Then just select your gmail account again and it should start syncing almost immediately.
Click to expand...
Click to collapse
Worked for me. Thank you and thanks google search

Solved. Double instant upload album in Gallery

Hello, I have a really annoying problem : the instant upload album (don't leave now, it's more serious than that) but it appears doubled, I tried several things to get rid of it, like un-checking auto upload in G+, in sync options, or even wiping the phone, it keeps appearing with it's twin, the only solution i found was deleting my Google account from the phone (but it is not a valid solution as you may guess). So I call you guys to help me because I'm really lost right now ...
Thanks.
EDIT : Problem solved : I deleted my G+ account and deleted the album from picasa (the problem was, you can't get to your picasa albums if you have G+ you are redirected to it).

com storage changes my contacts pictures

Hi, on my Wife's Samsung Galaxy S4 (AT&T) Non-Rooted Phone. Her contact Pictures keep changing to a blank Picture. I went on line using a PC and went to her Google Contacts and her pictures of her contacts were there. So I thought it might be a Sync issue..tried syncing and it didn't work...tried restarting, that didn't work...I went to her Application Manager on her phone and cleared the cache and data on each of the following Apps and restarted after each time I cleared the app data/cache, till I found out which one was causing this issue..
CONTACTS
CONTACTS STORAGE
GOOGLE CONTACT SYNC
I don't know what causes this or how I can stop it from happening...I will have to preform this action every 1-2 weeks to correct it, only to have it change again...
I was wondering:
Does anyone else have this issue?
Do you know how to fix it?
Do you know why this keeps happening?
Aside from wiping out here phone and starting it from scratch, (Time consuming) I want to understand the cause behind it first...
Any ideas?
Thanks in advance!!!
Homeuser66 said:
Hi, on my Wife's Samsung Galaxy S4 (AT&T) Non-Rooted Phone. Her contact Pictures keep changing to a blank Picture. I went on line using a PC and went to her Google Contacts and her pictures of her contacts were there. So I thought it might be a Sync issue..tried syncing and it didn't work...tried restarting, that didn't work...I went to her Application Manager on her phone and cleared the cache and data on each of the following Apps and restarted after each time I cleared the app data/cache, till I found out which one was causing this issue..
CONTACTS
CONTACTS STORAGE
GOOGLE CONTACT SYNC
I don't know what causes this or how I can stop it from happening...I will have to preform this action every 1-2 weeks to correct it, only to have it change again...
I was wondering:
Does anyone else have this issue?
Do you know how to fix it?
Do you know why this keeps happening?
Aside from wiping out here phone and starting it from scratch, (Time consuming) I want to understand the cause behind it first...
Any ideas?
Thanks in advance!!!
Click to expand...
Click to collapse
Does she sync contacts from Facebook, or Twitter, etc?
Colonel Sanders said:
Does she sync contacts from Facebook, or Twitter, etc?
Click to expand...
Click to collapse
Yes....they all sync without any issues...she don't have to touch the phone and it automatically does this on it's own..I was thinking it had something to do with AT&T Address Book Sync...but not sure what it could be as COM STORAGE seems to have been the only thing that set it back to normal when I cleared the Cache and Data.....
Homeuser66 said:
Yes....they all sync without any issues...she don't have to touch the phone and it automatically does this on it's own..I was thinking it had something to do with AT&T Address Book Sync...but not sure what it could be as COM STORAGE seems to have been the only thing that set it back to normal when I cleared the Cache and Data.....
Click to expand...
Click to collapse
It could very well be the AT&T program. Freeze it with TiBu, and see if it keeps the correct contact pictures.
Colonel Sanders said:
It could very well be the AT&T program. Freeze it with TiBu, and see if it keeps the correct contact pictures.
Click to expand...
Click to collapse
Thanks will do...I'll test that out when I get home..
Update: Moderators can close this post. The issue has been resolved. It was a system upgrade that went OTA and had glitches. Had to do a re-install of the OS and factory reset...now everything is perfect...

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