Database Users

unable to sync contacts since update

just about Since i updated to JF ADP 1.42h i have been unable to sync contacts- i backed them up using mybackup and reinstalled them using this- the phone automatically synced all google stuff with gmail at the start and it wiped all but 5 of my contacts in gmail but all are still on my phone.
now when i try to sync contacts with gmail it says: "sync is currently experiencing problems. It will be back shortly"
Anyone else having/had this problem? How to fix?
thx

yes I am having this issue also. It really sucks. I notice it syncs the contacts but not completely thru. At first I thought it was something I did but now I am thinking it has to do with the 1.42(RC33) update I did.
Looking for a fix myself. I am just about to do a wipe to see if that does the trick. If it does I will report back but if someone knows anything about this please let us know .

hi,
i had the same problem and it deleted about 50 contacts before i realized it was doing so. mybackup if flawless on other versions of jesusfreke but its odd there is a problem this time. I think it might be jf's gear or maybe I partition the card and now its weird. i don't know....
Happy Valentines!
hbguy

i have decided to just live with it- all my contacts are backed up with mybackup anyway, just not in gmail anymore. Maybe next time install contacts first before syncing with gmail......
but am not gonna wipe again or anything- my wife would kill me getting all my settings right again- i will wait for the next update in a couple of weeks- hopefully cupcake

It as a job but I got it fixed by doing a complete wipe a few times. I lost radio for awhile for some reason flashed the latest radio update but contacts now sync perfectly.
I am about to do a partition test ... if it messes up after that then I know that's the cause. This all started now that I remember because I did a restore with MyBackup for my contacts & that was a mistake it seems like.
We shall see though.

KNK said:
This all started now that I remember because I did a restore with MyBackup for my contacts & that was a mistake it seems like.
Click to expand...
Click to collapse
me too! wonder what i/we did wrong? gmail after backup?

G-mail Sync B0rked

Hi All,
I'm running CyanogenMod 4.11.1.1 (but have been having this problem since 4.0.4). My G-mail sync is semi-b0rked. It never updates anymore, even if I manually select the "refresh" option it doesn't update. The only thing that works is, if I go in to Gmail's settings, select "labels" and modify the # of days to sync for, it will magically update. So, I've been manually toggling it between 3 and 4 days of sync time just to get it to update whenever I'm expecting a new e-mail, but it's quite annoying that it stopped working on its own.
My guess is that some library or system file related to gmail got nuked during the cyanogen upgrade, but I've upgraded to several other versions (and even tried restoring a nanroid backup) but gmail still isn't syncing.
Yes, I've double-checked all the settings and everything's set to sync properly (I'd never disabled it in the first place, either).
Any hints on what I can do (I've tried wiping) to get this to work again would be greatly appreciated.

Go in to Settings>Apps>Manage Apps, find GMail and GMail storage and tap the clear data and clear cache buttons for both. Reboot.

jashsu said:
Go in to Settings>Apps>Manage Apps, find GMail and GMail storage and tap the clear data and clear cache buttons for both. Reboot.
Click to expand...
Click to collapse
Cheers mate, that did it!

I'm actually having the same exact issue. Manual syncing works fine but the phone refuses to sync automatically. The only piece of advice I've found is clearing the cache for Gmail and Gmail Storage. I've done this and it has no effect. I'm running Cyanogen 4.04 stable. It's driving me nuts and makes this phone pretty much useless for me since I rely on it to receive dispatch e-mails. Any other thoughts? I'm ready to just say f it and go back to a stock ROM.

Wrrryyy said:
I'm actually having the same exact issue. Manual syncing works fine but the phone refuses to sync automatically. The only piece of advice I've found is clearing the cache for Gmail and Gmail Storage. I've done this and it has no effect. I'm running Cyanogen 4.04 stable. It's driving me nuts and makes this phone pretty much useless for me since I rely on it to receive dispatch e-mails. Any other thoughts? I'm ready to just say f it and go back to a stock ROM.
Click to expand...
Click to collapse
Are you clearing both data and cache? That has always fixed this issue for me - and I've had it on even stock ROMs.

Wrrryyy said:
The only piece of advice I've found is clearing the cache for Gmail and Gmail Storage.
Click to expand...
Click to collapse
Did you clear both the data and the cache or just the cache?

Weaseal said:
Hi All,
I'm running CyanogenMod 4.11.1.1 (but have been having this problem since 4.0.4). My G-mail sync is semi-b0rked. It never updates anymore, even if I manually select the "refresh" option it doesn't update. The only thing that works is, if I go in to Gmail's settings, select "labels" and modify the # of days to sync for, it will magically update. So, I've been manually toggling it between 3 and 4 days of sync time just to get it to update whenever I'm expecting a new e-mail, but it's quite annoying that it stopped working on its own.
My guess is that some library or system file related to gmail got nuked during the cyanogen upgrade, but I've upgraded to several other versions (and even tried restoring a nanroid backup) but gmail still isn't syncing.
Yes, I've double-checked all the settings and everything's set to sync properly (I'd never disabled it in the first place, either).
Any hints on what I can do (I've tried wiping) to get this to work again would be greatly appreciated.
Click to expand...
Click to collapse
go to your settings>sd card> at the bottom hit the reset button..it says it deletes your info but it hasnt not once .. it just clears everything.. try it

Yer mine comes and goes, tried a few Hero's, stock cupcake/donut ROM, cyanogen 4.0.4 thru to 4.1.11.1
Works for a few hours, stop working. Found gTalk works fine, but the Market will only work if gmail is syncing properly. usually will work every 2 days or so, for 4~20 hours... really really strange.

Gmail sync is busted

My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?

I've got the same problem today. It seems that it's a server problem.

Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.

I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...

Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.

Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.

denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Click to expand...
Click to collapse
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.

uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
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Click to collapse
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.

pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
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Click to collapse
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.

denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
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Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.

Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.

Gapps + Acore FC

I've tried lots of stuff, I factory reset and cleared all caches.. and reflashed my rom used supercharger (which doesn't stick) nothing works -.- I'm on EH17 Urban Vendetta rom. Any ideas to fix?
Sent from my SPH-D700 using XDA App

Also a google services frameworks error as well
Sent from my SPH-D700 using XDA App

Had this problem a hundred thousand times before I enabled journaling. I forget exactly what I did. What I cleared exactly. But I think on mine I cleared cache of contacts in titanium. And then google services framework. Sorry I can't be more help but that's roughly how I fixed it. Don't worry to much, it's very annoying but it is fixable. And also when you do get it sorted flash journaling on zip. Fyi I found all the info I needed with a few google searches.
Sent from my Nexus S 4G using Tapatalk

You basically have two options, you can Odin and start again or wipe everything 3x and re-flash the ROM. once it boots, you can power down, wipe everything 3x and restore a nandroid backup. Some people have had success wiping app data then booting to recovery and wiping cache and Dalvik. That works sometimes but the other two methods will eliminate the error. Make sure you are running journal on for stability
Sent from my SPH-D710 using xda premium

I reflashed and wiped the first few times that happened. After that I got away with clearing contacts and google service. So 3 options atleast in my experience.
Sent from my Nexus S 4G using Tapatalk

Are you restoring data? It may be corrupted. Restore an older backup after all the wipes or best yet don't restore anything and download your apps fresh from the market and don't forget to enable journaling.
Sent from my SPH-D700 using XDA App

I had this problem span over to good nands that I knew for a fact were good backups (restored many times). The only way to fix it is use Odin, once this was done my nands were good again, free of FC's, go figure o_0 .

Same thing as the op....urban vendetta...ill try to odin/repartition to try to fix nand errors

Great advice guys, honestly I didn't feel like using Odin XD but I cleared eerything x3 and cleared cache w/ Titanium, and it worked! Then. Flashed a Journaling.zip so I think I'm good now. Thanks! I really didn't wan switch from this rom, it's been working really well for me.
Edit: Wait spoke to soon I'm getting acore FC'S Again -.-
Flashed caches in recovery and it stopped so far.
Sent from my SPH-D700 using XDA App

i have this problem too, just started happening after switching launchers on E17. I ditched TW to use ADW and Gapps started force closing. I tried to clear data for gapps but the option is greyed out in the Manage Apps menu.
Oddly enough, i'm not in the mood for a reflash either.

know.patience said:
i have this problem too, just started happening after switching launchers on E17. I ditched TW to use ADW and Gapps started force closing. I tried to clear data for gapps but the option is greyed out in the Manage Apps menu.
Oddly enough, i'm not in the mood for a reflash either.
Click to expand...
Click to collapse
Try using titaniumbackup to wipe data
Sent from my SPH-D700 using xda premium

One fix for the GAPPs FC on Epic.
I recently fixed a problem like this that had me pulling out my hair. I Odin'ed a new modem, reflashed SRF. I finally resorted to a stock ROM and still no joy. Phone would ring and not answer, calls had no volume, Google framework crashed repeatedly.
For some reason, I plugged in a set of earbuds and suddenly the sound worked and it quit crashing. Everything back to normal.
Why? I think there was grit and moisture stuck in the earphone jack. Plugging in the earphones dislodged it. Strange but true.

If you just clear data on google framework with titanium backup you should resolve the problem.
Sent from my SPH-D700 using XDA App

It happens if you pull battery while phone is on or when phone battery dies while phone performing some task.
1 Turn off the phone before battery dies
2 Dont pull battery while phone is on,unless theres no other choice
3 Have journaling on
If you follow these rules you will almost never get these fc's.

brewdude said:
If you just clear data on google framework with titanium backup you should resolve the problem.
Sent from my SPH-D700 using XDA App
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Click to collapse
Didn't work for me. Neither did 3x cache wipe and dalvik wipe.
I also have a podcast I downloaded randomly play. Weird thing is, I DL'd it months ago and deleted it! It's weird.

Muckrak3r said:
Didn't work for me. Neither did 3x cache wipe and dalvik wipe.
I also have a podcast I downloaded randomly play. Weird thing is, I DL'd it months ago and deleted it! It's weird.
Click to expand...
Click to collapse
Flash journaling on?
Sent from my SPH-D700 using xda premium

Fire n mage said:
Flash journaling on?
Sent from my SPH-D700 using xda premium
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Click to collapse
How do I know or check that?
I am on SFR 1.2 with Genocide kernel.
---------- Post added at 09:07 PM ---------- Previous post was at 08:56 PM ----------
I found a post on google.com's support. I believe I have the problem narrowed down to syncing Gmail contacts and syncing Facebook. I can't remove my Gmail account unless I wipe the phone and I don't want to have to do that.
I cleared FB data and re-synced and it gives a FC and then a sync error.
I should be okay with both of these items not syncing contacts, as I really only add contacts to my phone anyways. Here is the text from the post I found:
user dchoule01 from this link http://www.google.com/support/forum/p/Google+Mobile/thread?tid=23c329285968cd2e&hl=en
"Lowly and chrs are closest to understanding the problem. From everything I've seen this can happen on pretty much any model of phone, any carrier, and because of email, contacts, calendar. If you google this gapps force close you'll find every combination, but there's always one thing in common... a phone tries to sync some tidbit (an email, event, contact) and fails with this error. Everyone suggests backing up and deleting and restoring and copying and yada yada yada. Other solutions work for one person but not another because for me it was a bad calendar event and for you it was a bad contact. For me I'm syncing two external calendars to my phone and you're syncing three. For me I'm syncing X days of calendar and you're syncing Y Days. I deleted records server side and you did it on the phone. I cleared data and you didn't. It's endless. All these variables cause tons of confusion.
Bottom line is this...
Turn the sync off for all accounts on your phone (gmail account, facebook account, exchange account, whatever accounts you have.) Under each account there are individual services, like the gmail account syncs contacts, calendar, email, and picassa, while my exchange account syncs a second email and calendar. Turn off (uncheck) sync for each individual service.
Feel free to backup data from those apps if you want, can't hurt, but resyncing later should put it all back... unless you've created something solely on your phone like local calendar events or local contacts. When I create calendar events and contacts on my phone I always attach them to my server side gmail account so they're available both on the phone and on the internet (when adding a new contact on the phone I choose "save to google" and for calendar it's the calendar you choose - "my calendar" is the local one and your google email is the server side calendar.) If you have purely local stuff then you'll want to back that up because it'll be lost, it's not synced to anything server side.
Go into apps - manage - each app (gmail, calendar storage, etc) and clear data & cache. Depending on the app you may have to put account info back in later, like if you clear data in email you'll have to log back in the next time you open the app. Same with facebook. If you clear data for something like an exchange account you'll have to re-enter the account info because that's stored in the app's data storage along with cached emails. Just be ready after clearing data & cache that you may need to re-enter login info for that specific thing.
Now go back to accounts, pick one, drill down into its services, and turn on each service one by one by checking the green checkmark to turn sync back on. Let the wheel spin until it's done. Sometimes helps to be connected to wifi prior so syncs happen faster. As you turn on each sync and let it *completely* finish you will eventually run across one of them that causes the 1-3 buzz and gapps force close. For me it's always been calendar but other people have seen emails and contacts cause this. Another thread here ended with google support saying they had corrected the problem in gmail for people running 2.1 but I haven't seen them address 2.2 or calendar / contacts.
Okay, so all you've really done now is narrow down the problem to the offending app, and it could be one of several possibles, so I won't detail each individual fix for each app, but basically what you now do is compare records on you're phone to records on the server side. Maybe you do that by syncing contacts and see where it chokes, maybe you visually compare calendar events on the phone to the ones in google calendar. However you do it, you'll eventually find a record that's in one place and not the other, or it's in both places but some attribute doesn't match. You've found your perpetrator. That's the record that gapps is choking on. There may be more than one record choking, but I've only ever seen it happen to one at a time.
For that one app, once again, turn off sync, clear data & cache, and then before turning sync back on, delete that one record from the server side (it's already gone from the phone when you cleared data.)
When you turn sync back on it should re-sync all the happy records and that bad record will be gone, it's not server side and it's not on the phone, so it shouldn't choke on it anymore. You can then recreate that one record bad on the server side and it should push down to the phone just fine.
In a nutshell it appears that there is some problem with google's sync that creates a bad record, or a bad pointer to a record, and the phone can't sync to that one record, so it chokes each time it tries. Sometimes the bad record is on the phone and it can't push up, sometimes it's on the server and it can't pull down. To make things more confusing the sync function sleeps for a while after force closing, so it can appear to be fixed. And if you have juicedefender or something that kills data connection when the screen is off you might think you've fixed the problem, only to see it come back later when you're using your phone on some unrelated screen and sync wakes up in the background and retries that bad record. It makes it look like Memo or Browser is causing the gapps force close but that's only because you're viewing that app when sync wakes up in the background.
I've found this problem occurs most when I add, edit, or delete events, contacts, email from the phone. Creating records on the internet in google normally works fine. But in every case the fix always seems to be the same thing... isolate the offending app, normally calendar, gmail, or contacts, then isolate the offending record within that app, shut off syncing for that service, clear data on the phone, delete the record on the server, turn sync back on, everything is fine, re-create the bad record. I've had to do this three times now since Froyo was released on the Epic and the problem has been corrected with this method each time, at least until I get calendar happy and edit too many events on the phone at once instead of using google on the internet, then the problem comes back. But now that I realize what this is, I've figured out that if I see this problem come back I can just go delete the last few records (normally a cal event) that I've added / edited in the last day or so, clear data from the phone, and re-sync. That fix consistently works for me."

I don't wanna quote an delete that stuff XD. But I've read a lot that it can be due to syncing errors as well, but that wasn't the fix for me. =/ it may work for you though. When I say flash 'journaling on' I mean that there's a zip file called "journalingon.zip" floating around and flashing it often fixes these errors. =P also try fixing permissions in recovery (CWM). Surely one of these plus the instructions you've posted will fix the error.
I would upload the journalingon.zip for you to download.. but I dunno how! XD
Sent from my SPH-D700 using xda premium

Do you have the ICS Google+ leaked app installed? If so, that is the culprit. Happened to me. Try removing it.
Sent from my SPH-D700 using XDA App

No google + here.

[Q] Contact photos missing?

Today while I was on a foreign wifi access point, my contact photos all decided that they were too cool for me. Google contacts still shows all the contact photos, but the phone either has blank ones, or defaults to google+/skype profile photos. I can't sync contacts to make them reappear on the phone either. Anyone know what this might be?

Bump. Mine did this yesterday and I have no idea why. I'm running stock rooted 4.2.3 or whatever. I noticed that "People Details" is stuck trying to sync and hasn't sync'd since 6/25/2013.

MERKJONES said:
Bump. Mine did this yesterday and I have no idea why. I'm running stock rooted 4.2.3 or whatever. I noticed that "People Details" is stuck trying to sync and hasn't sync'd since 6/25/2013.
Click to expand...
Click to collapse
Hey man. Just wipe you contacts and contacts storage data in settings -> apps. It worked for me.
EDIT:
For all future readers, you'd only need to delete the data for contacts storage.

johnd.the.cuban said:
Hey man. Just wipe you contacts and contacts storage data in settings -> apps. It worked for me.
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Click to collapse
That seems to have worked. Thanks!

MERKJONES said:
That seems to have worked. Thanks!
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Click to collapse
No problem man, I'm glad I could help.

I found out something very curious. When I have skype installed on my phone, and it's set to sync contacts, it makes all the contact photos blank, and defaults to either google plus' photos, or skype's photos. Anyone else have this problem?

My contacts pictures disappeared the moment i updated to latest android.. But then i put then again.
Sent from my Nexus 4 using xda premium