Database Users

[Q] sync is driving me nuts

the fist time i synced my facebook when taking my vibrant out of the box it worked fine, but i did a factory reset on my phone and now when i sync my facebook it only imports 192 people, (the same people everytime) i have around 600 contacts on fb and i dont know why it is doing this. i have tried everything in the world to get them to sync, i have removed samsung from facebook, did a hard reset and still the same 192 contacts. i have clicked the select contacts i wont to sync and it still gives me only the 192. someone please help before i throw my phone in the furnace at work. thanks alot in advance

Which facebook are u using ? Built-in or app from market ?
I noticed that they don't work together. I have enabled sync in built-in and disabled in app. Also there was a recent update to new version of facebook 1.3.1, maybe that fixed something......

mines doesn't sync AT ALL now... I can't even get pictures on my contacts or nothing

dq13 said:
mines doesn't sync AT ALL now... I can't even get pictures on my contacts or nothing
Click to expand...
Click to collapse
Same here. It's really pissing me off!

dang it.. i just did a factory reset as well and its not able to pull all my fb contacts. I'm using the app and the newest out that was just released. will report back if I figure it out

Mine doesn't sync neither. But you can manually set your contacts to your facebook contacts. click on contact> Media> Link contact> Get friends then you can scroll to whoever you want to sync

Mine is fine, I did a factory reset also. Did you guys go to "Accounts and sync" and added your facebook account there?

The fix for this I'd that you have to delete the samsung application from the main facebook (under setting I believe) and twitter using your computer.
Just wait I few minutes and sync from your phone...that worked for me.
Sent from my SGH-T959 using XDA App

that didnt work for me... is it safe to assume that its facebook with the issues, not our phones?

jesse_wildcat said:
that didnt work for me... is it safe to assume that its facebook with the issues, not our phones?
Click to expand...
Click to collapse
no. It's probably Samsung's hacked-together TouchWiz that's causing the fail.

Could it be that you have your contacts app set to show only contacts with phone numbers? Try disabling that option and see if you have all of your FB contacts.

figured it out!
This was frustrating me too! But i figured it out:
Ok from contacts you press menu, then press the "get friends" button. Add your facebook account, or if it's already there select it. Now you can choose which individual facebook contacts you would like to add, or you can choose "select all"!

Google Contact Sync Error

I'm unable to sync my Google Contact from the last 2 weeks.
And I've been try some Rom like JellyShot, TSM, greenblue's Rom, rasbeanjelly, but the error still occurs.
Anyone has the same experience?
Sent from my Nexus S i9023 using XDA Premium

Zahih said:
I'm unable to sync my Google Contact from the last 2 weeks.
And I've been try some Rom like JellyShot, TSM, greenblue's Rom, rasbeanjelly, but the error still occurs.
Anyone has the same experience?
Sent from my Nexus S i9023 using XDA Premium
Click to expand...
Click to collapse
Does it happen via data or WiFi?
Or both?
Did u verify that they didn't sync by going to desktop site to actually see if they didn't actually sync?
Is it all Google accounts, or just certain ones....
contacts, gmail, voice, pictures, books... etc?
Worse case, sign out and resign in to see if helps
Vs Nexus S4G using tapatalk2

Zahih said:
I'm unable to sync my Google Contact from the last 2 weeks.
And I've been try some Rom like JellyShot, TSM, greenblue's Rom, rasbeanjelly, but the error still occurs.
Anyone has the same experience?
Sent from my Nexus S i9023 using XDA Premium
Click to expand...
Click to collapse
From time to time I have problems with contacts not displaying the pictures and/or numbers etc.
I clear the data for the "Contacts Storage" in Apps and then re-sync. Maybe you could try that and see what happens - Just make sure that you can correctly see your contacts in Gmail on your PC or laptop first and they are backed up!

vidaljs said:
Does it happen via data or WiFi?
Or both?
Did u verify that they didn't sync by going to desktop site to actually see if they didn't actually sync?
Is it all Google accounts, or just certain ones....
contacts, gmail, voice, pictures, books... etc?
Worse case, sign out and resign in to see if helps
Vs Nexus S4G using tapatalk2
Click to expand...
Click to collapse
This sync error occurs both for mobile data and Wifi.
And the sync errors only for contacts. Gmail, browser, photos, and calendar successfully synchronized.
I have tried to sign out then sign in again, but not works, still unable to sync for contacts.
Thanks anyway.
Sent from my Nexus S i9023 using XDA Premium

gunner49 said:
From time to time I have problems with contacts not displaying the pictures and/or numbers etc.
I clear the data for the "Contacts Storage" in Apps and then re-sync. Maybe you could try that and see what happens - Just make sure that you can correctly see your contacts in Gmail on your PC or laptop first and they are backed up!
Click to expand...
Click to collapse
Thanks, I will try your step later once I get home, I left my laptop at home.
Sent from my Nexus S i9023 using XDA Premium

Zahih said:
This sync error occurs both for mobile data and Wifi.
And the sync errors only for contacts. Gmail, browser, photos, and calendar successfully synchronized.
I have tried to sign out then sign in again, but not works, still unable to sync for contacts.
Thanks anyway.
Sent from my Nexus S i9023 using XDA Premium
Click to expand...
Click to collapse
maybe your contac database at gmail was corrupted make another gmail account and copy your contacts to the new gmail and try your phone with the new gmail to sync.

I seem to be seeing after looking that I have the same issue. So I did a couple things like signing in and out and that didn't work. I backed up my contacts and deleted my contacts and that didn't work. However I did find something that works.
1. Export your contacts to SD card so you don't lose anything.
2. Go to Settings and find your Google Account and uncheck Contacts to sync.
3. Go to Settings/Apps slide over to all apps.
4. Go down to Contacts. Force stop and clear data.
5. Go to Contact Storage. Force stop and clear data.
6. Go back to your Google Account and recheck Contacts to sync.
At that point you should notice it takes a few seconds longer to sync but when finished showed it completed. If you lose any contacts actually in the Gmail remember you exported your contacts so you still have them.
To export contacts:
Go to Contacts, hit Menu, then click Import/Export and save to SD card.
I recommend exporting contacts on a reasonable basis anyhow uncase anything happens to the phone and/or Gmail so you still have a hard copy on your SD card. You can never be to sure.
I hope this helps and remember to thank me by clicking the thanks.
Edit: I'm also finding if you are running HaxSync that the problem happens more. May be a bug.
Great alternative to HaxSync is Facebook Contact Sync. Link Below:
http://goo.gl/zL8dM

mdean1981 said:
I seem to be seeing after looking that I have the same issue. So I did a couple things like signing in and out and that didn't work. I backed up my contacts and deleted my contacts and that didn't work. However I did find something that works.
1. Export your contacts to SD card so you don't lose anything.
2. Go to Settings and find your Google Account and uncheck Contacts to sync.
3. Go to Settings/Apps slide over to all apps.
4. Go down to Contacts. Force stop and clear data.
5. Go to Contact Storage. Force stop and clear data.
6. Go back to your Google Account and recheck Contacts to sync.
At that point you should notice it takes a few seconds longer to sync but when finished showed it completed. If you lose any contacts actually in the Gmail remember you exported your contacts so you still have them.
To export contacts:
Go to Contacts, hit Menu, then click Import/Export and save to SD card.
I recommend exporting contacts on a reasonable basis anyhow uncase anything happens to the phone and/or Gmail so you still have a hard copy on your SD card. You can never be to sure.
I hope this helps and remember to thank me by clicking the thanks.
Edit: I'm also finding if you are running HaxSync that the problem happens more. May be a bug.
Click to expand...
Click to collapse
Hey.. It works...
My Google contacts now able to synchronized again.
Many thanks.. :thumbup:
And yes I also using haxsync.
Sent from my Nexus S i9023 using XDA Premium

Zahih said:
Hey.. It works...
My Google contacts now able to synchronized again.
Many thanks.. :thumbup:
And yes I also using haxsync.
Sent from my Nexus S i9023 using XDA Premium
Click to expand...
Click to collapse
Another great alternative to HaxSync is Facebook Contact Sync. I will update my above post with the Play Store link.

It happened for me also with Haxsync when I used the upload pics back to Google option. I unselected it, readded the Google account and it was fine again.
Sent from my Galaxy Nexus using Tapatalk 2

I can say without a doubt that HaxSync causes this problem. 3 phones now this has happened with and I can reproduce it.

[Q] Gmail contacts got deleted after sync

Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.

subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.

Gmail contacts also deleted when they are disappeared from phone
hp420 said:
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Click to expand...
Click to collapse
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:

subhasis005 said:
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
Click to expand...
Click to collapse
no, not really....you said you restored your contacts and they have returned....so what's the issue then?

Re: Gmail contacts also deleted when they are disappeared from phone
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
Yes I restored my contacts they were fine. They came back to my phonebook but without any reason they disappeared again. I had to do same restore again in the gmail to bring them back in my phonebook. I had not faced this problem before. Thats why I am confused. And moreover can you tell me why no whatsapp and wechat contacts not shown in the phonebook while all the syncs are on? Please tell me if you have any ideas...Thank you in advance.

hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
It's pretty clear to me. The OP added his Google account to his phone, sync'ed his contacts and then some time later found that they had vanished from both phone /and/ Google. He was fortunate to be able to recover them, but the fact that he was able to does not mean that it's not an issue. Likewise, the fact that it has happened again suggests that he needs a little more support that an implied PICNIC reply....
---------- Post added at 07:20 PM ---------- Previous post was at 07:19 PM ----------
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
I'd be looking into apps here - if a contact is deleted on your phone, this deletion will be sync'ed back to Google with the symptoms you've reported. Have you scoured your phone for a potential rogue here (either malicious or, more likely, buggy)...?

thanks for getting it finally
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.

subhasis005 said:
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
Click to expand...
Click to collapse
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.

SpookyTunes said:
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
Click to expand...
Click to collapse
I have a similar problem but in my case there is absolutely no doubt that it is Google deleting contacts from my Nexus 4. I do not even want my contacts synchronized or backed up on Google's servers and prefer to use the phone memory (because I use other apps to back up my contacts). The first time Google deleted my contacts from phone I realized that I had only disabled synch for "contacts" but neglected to also do it for "people" so I made sure all of that was disabled before I went and started deleting duplicate contacts from Gmail (that's right, it not only deleted it from the phone it duplicated them there). I then proceeded to restore my contacts from a .vcf file directly to the phone memory and it worked fine at first. Then, the next day, Google had AGAIN deleted all contacts and again duplicated them on Gmail. The phone has Android 4.3 and is stock other than being rooted. I am hoping to avoid having to delete the google account from the phone altogether. Any ideas?

com storage changes my contacts pictures

Hi, on my Wife's Samsung Galaxy S4 (AT&T) Non-Rooted Phone. Her contact Pictures keep changing to a blank Picture. I went on line using a PC and went to her Google Contacts and her pictures of her contacts were there. So I thought it might be a Sync issue..tried syncing and it didn't work...tried restarting, that didn't work...I went to her Application Manager on her phone and cleared the cache and data on each of the following Apps and restarted after each time I cleared the app data/cache, till I found out which one was causing this issue..
CONTACTS
CONTACTS STORAGE
GOOGLE CONTACT SYNC
I don't know what causes this or how I can stop it from happening...I will have to preform this action every 1-2 weeks to correct it, only to have it change again...
I was wondering:
Does anyone else have this issue?
Do you know how to fix it?
Do you know why this keeps happening?
Aside from wiping out here phone and starting it from scratch, (Time consuming) I want to understand the cause behind it first...
Any ideas?
Thanks in advance!!!

Homeuser66 said:
Hi, on my Wife's Samsung Galaxy S4 (AT&T) Non-Rooted Phone. Her contact Pictures keep changing to a blank Picture. I went on line using a PC and went to her Google Contacts and her pictures of her contacts were there. So I thought it might be a Sync issue..tried syncing and it didn't work...tried restarting, that didn't work...I went to her Application Manager on her phone and cleared the cache and data on each of the following Apps and restarted after each time I cleared the app data/cache, till I found out which one was causing this issue..
CONTACTS
CONTACTS STORAGE
GOOGLE CONTACT SYNC
I don't know what causes this or how I can stop it from happening...I will have to preform this action every 1-2 weeks to correct it, only to have it change again...
I was wondering:
Does anyone else have this issue?
Do you know how to fix it?
Do you know why this keeps happening?
Aside from wiping out here phone and starting it from scratch, (Time consuming) I want to understand the cause behind it first...
Any ideas?
Thanks in advance!!!
Click to expand...
Click to collapse
Does she sync contacts from Facebook, or Twitter, etc?

Colonel Sanders said:
Does she sync contacts from Facebook, or Twitter, etc?
Click to expand...
Click to collapse
Yes....they all sync without any issues...she don't have to touch the phone and it automatically does this on it's own..I was thinking it had something to do with AT&T Address Book Sync...but not sure what it could be as COM STORAGE seems to have been the only thing that set it back to normal when I cleared the Cache and Data.....

Homeuser66 said:
Yes....they all sync without any issues...she don't have to touch the phone and it automatically does this on it's own..I was thinking it had something to do with AT&T Address Book Sync...but not sure what it could be as COM STORAGE seems to have been the only thing that set it back to normal when I cleared the Cache and Data.....
Click to expand...
Click to collapse
It could very well be the AT&T program. Freeze it with TiBu, and see if it keeps the correct contact pictures.

Colonel Sanders said:
It could very well be the AT&T program. Freeze it with TiBu, and see if it keeps the correct contact pictures.
Click to expand...
Click to collapse
Thanks will do...I'll test that out when I get home..

Update: Moderators can close this post. The issue has been resolved. It was a system upgrade that went OTA and had glitches. Had to do a re-install of the OS and factory reset...now everything is perfect...

Question about downgrading after updating to Android N..

I had my Google account setup to sync all data including photos and contacts. After downgrading, all my photos and contacts got lost. How do I recover them?

dennis_cu said:
I had my Google account setup to sync all data including photos and contacts. After downgrading, all my photos and contacts got lost. How do I recover them?
Click to expand...
Click to collapse
Try going to settings Google and tuning on sync contacts and so on

jaythenut said:
Try going to settings Google and tuning on sync contacts and so on
Click to expand...
Click to collapse
Yeah I already did that and still nothing. My contacts popped up. But all my photos got deleted.

dennis_cu said:
Yeah I already did that and still nothing. My contacts popped up. But all my photos got deleted.
Click to expand...
Click to collapse
They should all be in Google photos hit sync on them

jaythenut said:
They should all be in Google photos hit sync on them
Click to expand...
Click to collapse
Im originally on marshmallow then updated to Android N, all my photos were intact. After downgrading, all photos got deleted. Photos sync and everything are turned on. So I dont know why they arent on my phone anymore.