Related
Somehow my Nexus 7 had turned itself on in my backpack...twice....and each time the battery ran all the way to empty to the point of being unable to turn it on. Either as a coincidence or as a result of the aforementioned issue I am now having some kind of wifi or playstore problem. Internet works fine though the wifi signal icon appears white rather than blue like it normally does but I cannot really connect to the playstore. In the rare occasion that I make it to the app or music store I am unable to download anything and I get a 923 error. Any suggestions?
Try deleting your Google account, rebooting, add your Google account back.
Sent from my Nexus 7
Sorry forgot to follow up... I cleared play store data and rebooted and everything worked.
Sent from my Nexus 4 using Tapatalk 2
removal goog goog play, reb, reinstall...didn't work...next?
BillGoss said:
Try deleting your Google account, rebooting, add your Google account back.
Sent from my Nexus 7
Click to expand...
Click to collapse
removal goog goog play, reb, reinstall...didn't work...next?
Everybody waiting for the update on their Nexus device, heres a simple solution that works.
1) Goto settings and remove your google account from the accounts tab.
2) Goto Apps and force stop and clear data for Google Framework Services
3) Go check for update and Voila
4) Add your google account back.
Done :victory:
P.S - This might also work for future OTA updates so remember the idea
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
You can find it in all apps, and btw seriously, you can't find an app??
tesztelem said:
You can find it in all apps, and btw seriously, you can't find an app??
Click to expand...
Click to collapse
Where was it stated that I can't find an app? did you read my question before quoting it ?
Didn't do a thing
Sent from my Nexus 7 using xda app-developers app
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
I dunno concerninh 4.3 update but I did this 2 times to get the OTA previously on 4.11 and 4.12 update and it just works....
Just tried this and it didn't work
Trick worked for me, cleared data twice before i got the update.
Some people might be having more luck than others, just keep trying.
Im on nexus7 3G btw.
It doesn't work for everyone. I tried it about a dozen times to no avail on both my N7 and my N4. Then the next day both auto updated.
Sent from my Nexus 7 using Tapatalk 4 Beta
jazzyjames said:
Just tried this and it didn't work
Click to expand...
Click to collapse
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)
Does updating like this kill what apps i have? I have like... 400 plus. I'd hate to have to reinstall.
Worked without removing google account, only clearing data for framework app.
I got bored of waiting, and I found necessary files to root, so I gave it a little push. Downloading OTA update as I type this.
Thanks
kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
After just clearing the Google services framework on my stock Nexus 7 it was no longer listed in my Google Play store devices. Subsequently, when I installed new apps on the Nexus 7 they still show up in my 'My Apps' list on Google Play, but the Nexus 7 device did not show so I could not push apps to my tablet using Google Play Store from a browser. Also since the device was no longer listed I could no longer determine, from a browser, if apps were compatible with the Nexus 7. I read elsewhere that the "device" comes back after a few days; I tried a few things to help it along (click on acct name etc....) but after a few days it was still not back. I had installed quite a few apps directly from the Play Store app on the N7 since doing this "data clearing" but it was still missing from my list of devices on Google Play website.
UPDATE: apologies to the OP; I had quickly read his post and skipped over his first step of removing Google account. Following the OP instructions in this thread I got the update right away....AND my N7 "device" is now shown in the Play Store again (thank you). By previously just doing the force stop and clearing data in Google Services Framework, as suggested in many other forums, it seemingly removed my N7 device from the Play Store without getting me the update .
My N7 is listed in the Play store devices same as before.
davion100 said:
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)
Click to expand...
Click to collapse
Exactly. Sometimes it works on 1st try, sometimes you have to do it like 30 times...
I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Click to expand...
Click to collapse
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
Click to expand...
Click to collapse
I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list
Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
Click to expand...
Click to collapse
Remove your Google account in settings, then re-add it.
lopezk38 said:
Remove your Google account in settings, then re-add it.
Click to expand...
Click to collapse
As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?
Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
Click to expand...
Click to collapse
In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...
Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying
Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
Click to expand...
Click to collapse
That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.
Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
Click to expand...
Click to collapse
24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Click to expand...
Click to collapse
Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445
Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.
Reply from Google - is your phone rooted?
My reply - no
Back to waiting.
clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
Click to expand...
Click to collapse
Can you explain further i downloade market helper but it does nothing, not even a icon for the app
I'm very confused with my wife's N4. "Google Services" has used ~1.5GB of data in the last 3 days. My wife uses her phone for facebook and texting. She doesn't have any data heavy apps. Any ideas on what do to stop this from continuing?
Maybe try turning off location services or maybe try backing up everything and do a factory reset?
Sent from my SAMSUNG-SGH-I317 using xda premium
terpin32 said:
Maybe try turning off location services or maybe try backing up everything and do a factory reset?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
That was my next option, but I'd rather not have to go through that. Anyone else have anything? Are there apps that could tell me which "google service" was the data hog?
BurtonSnol3order said:
That was my next option, but I'd rather not have to go through that. Anyone else have anything? Are there apps that could tell me which "google service" was the data hog?
Click to expand...
Click to collapse
I am having the same problem. I just tried disabling app data sync under Google account settings. Let's see if that helps... I use Titanium backup to back up apps and app data anyways...
Sent from my Nexus 4 using xda premium
ShinnAsuka said:
I am having the same problem. I just tried disabling app data sync under Google account settings. Let's see if that helps... I use Titanium backup to back up apps and app data anyways...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I tried doing that, and disabiling background data for it through battery manager, but that eliminates all google sync. I eventually just backed things up and moved on to a newer rom. Like I said, it is my wife's phone and didn't feel like trying to figure out the root cause. If it were my phone, I'd be more patient. Hopefully you can find an answer. 500MB a day is nuts. Glad we're on "unlimited" with StraightTalk.
My brother and I just got the same problem as well. He has been on Paranoid for over 3 months and just yesterday Google Services used up 1.5gb out of no where (in a few hours). Just today, im on Carbon, my Google Services used up 500mb (in a few hours). Thankfully, I noticed that my battery was going too fast so I went in and turnd off background data for Google Services.
Any one have an idea of what is going on?
I noticed this problem on my phone a couple of weeks ago and asked about it here. Unfortunately no one knows what's really going on.
BurtonSnol3order said:
I'm very confused with my wife's N4. "Google Services" has used ~1.5GB of data in the last 3 days. My wife uses her phone for facebook and texting. She doesn't have any data heavy apps. Any ideas on what do to stop this from continuing?
Click to expand...
Click to collapse
Install better battery stats app. It will tell you which app is the culprit
Sent from my Nexus 4 using xda app-developers app
System Update Issue
I've noticed this same issue since i updated all my Google Play applications last 07/30. Before the update, I did not have this high bandwidth consumption.
Anyways, i've been researching in my phone and tried the following solutions:
First, I restricted Google Services background data, this did not work, it was still consuming my data. So I kept researching and found something interesting, i went to About Phone - System Update, and noticed my phone was consistently trying to update to 4.3 JB (which is 183 MB), and after the download was complete, then a "verification failed" error message was displayed.
At this point, i thought, This is probably the cause i've been losing all of my data. I am running ParanAndroid along with franco kernel for some time, maybe this is the reason the update is failing.
So, a rough solution i did to this meanwhile: Go to Settings -> Apps -> All and disable Google Services Framework, this will ensure that the update is not constantly being downloaded, however, many Google applications will have issues.
Guys I am facing such extremely annoying Google Services (DownloadManager in BBS) battery drain + mobile/wifi data usage issue and I have been searching for some hours.
First of all I have tried the most answered solution - clearing the data of all those stuffs related to Google Services - well it did not work so well.
Then I don't think freezing download manager / factory reset / restrict background data / disabling google services framework are good solutions as I myself did not make changes related to this recently so a factory reset should not be needed, plus the other mentioned solutions would cause syncing issues with Google and this doesn't suit my lifestyle of heavily depending on various google services.
Many of you have proposed that the massive download / repeated downloads are related to downloading the 4.3 OTA and that might be possible according to the similar file sizes as well as logcats you have found. But on the other hand one of the solution - disabling Network Locations settings has also stopped the "download" triangle from constantly staying there when my wifi is on. Therefore we can conclude that it is partially related to the 4.3 OTA download which cannot be disabled on our custom ROMs, as well as partially about the stock Network Location settings.
Fortunately after many posts that do not provide a feasible answer I have found this xda post which addresses the issue related to the Google Play Store 4.1.6. Some of the users have reported that 4.1.10 has fixed the issue and some even said the newest version 4.2.9 is over the internet since 25/7 together with 4.3 update.
Not sure why such critical update did not roll out to the unluckily bunch of us from Google, but I have found the Android Police source about 4.1.10 fixing the "Network Location bug which hogs the battery" and hopefully this will stop the DownloadManager wakelock as well as the crazy battery drain + data drain by Google Services.
I haven't tested this thoroughly because I will probably need a day to check out whether it stops the crazy behaviour but I would just like to share with you guys my founding as soon as possible so you guys can try it out together with me. The latest Google Play Store 4.2.9 apk can be downloaded from Android Police here.
Hope I have helped! Good luck to you and me!
Miasmic said:
Guys I am facing such extremely annoying Google Services (DownloadManager in BBS) battery drain + mobile/wifi data usage issue and I have been searching for some hours.
First of all I have tried the most answered solution - clearing the data of all those stuffs related to Google Services - well it did not work so well.
Then I don't think freezing download manager / factory reset / restrict background data / disabling google services framework are good solutions as I myself did not make changes related to this recently so a factory reset should not be needed, plus the other mentioned solutions would cause syncing issues with Google and this doesn't suit my lifestyle of heavily depending on various google services.
Many of you have proposed that the massive download / repeated downloads are related to downloading the 4.3 OTA and that might be possible according to the similar file sizes as well as logcats you have found. But on the other hand one of the solution - disabling Network Locations settings has also stopped the "download" triangle from constantly staying there when my wifi is on. Therefore we can conclude that it is partially related to the 4.3 OTA download which cannot be disabled on our custom ROMs, as well as partially about the stock Network Location settings.
Fortunately after many posts that do not provide a feasible answer I have found this xda post which addresses the issue related to the Google Play Store 4.1.6. Some of the users have reported that 4.1.10 has fixed the issue and some even said the newest version 4.2.9 is over the internet since 25/7 together with 4.3 update.
Not sure why such critical update did not roll out to the unluckily bunch of us from Google, but I have found the Android Police source about 4.1.10 fixing the "Network Location bug which hogs the battery" and hopefully this will stop the DownloadManager wakelock as well as the crazy battery drain + data drain by Google Services.
I haven't tested this thoroughly because I will probably need a day to check out whether it stops the crazy behaviour but I would just like to share with you guys my founding as soon as possible so you guys can try it out together with me. The latest Google Play Store 4.2.9 apk can be downloaded from Android Police here.
Hope I have helped! Good luck to you and me!
Click to expand...
Click to collapse
Hi and thanks for sharing your investigation and findings so far. I looked at my Nexus 4 tonight and saw that it had downloaded 500mb over 3G so I disabled it and started searching for an answer. Definitely looks to be the OTA 4.3 issue, but installing Play Store 4.2.9 has done nothing for me. My phone has just sucked down another 500mb over WiFi under the "Google Play Services" heading and shows no signs of stopping.
I'm running CM 10.1 stable - really need a fix for this because otherwise I can't enable 3G without burning my whole quota in short order.
Darn, had this same problem, in one day 500mb over 3G.... Thats not cool.
Recently installed a new ROM, Cyanogenmod 10.1, and I think I found the problem. The gallery app was synching all photo's on my G+ account it seems.
Hope I nailed it, because we just went on holiday today and I need my data for finding information etcetrea. But I think this is it, as I can view photo's from vacations made decades ago whoile phone is in airplanemode...
Hope this helps others with this problem...
This is exactly the root cause. I've just lost a gig on 3G today. I'm on wifi now and update just keeping download & verification fail loop. I'm on PA Rom.
Sent from my Nexus 4 using xda app-developers app
Here's how to disable the OTA download on any ROM
Install Autorun Manager from the Play store.
Then enter its recommended advanced mode.
Go into the settings and enable the following : system entries and system app disable.
Disable com.android.gsf.update.SystemUpdateService$Reciever under Google Service Framework
It would be great if the OP could be updated with this
lorolouis said:
http://productforums.google.com/forum/#!topic/mobile/rLrhgZUpmIg
Find "Disable Service" application from Play Store.
Turn Off only the SystemUpdateService from Google Services Framework
Click to expand...
Click to collapse
You can try this
It is definitely something to do with the 4.3 update. I was on PA 3.6 (Android 4.2.2) and had this problem. After upgrading my phone to Android 4.3 on the latest PA, I no longer have this issue. I think it is a problem in the ROM where they tried to remove the OTA feature, but instead it still tries to download the ROM via 3G in the background. Don't quote me on the above, but that is the only thing that makes sense to me!
Since I've reached my limit for the month (and I'm not even half way through doh), I have had to disable Mobile Data otherwise I would have had a hefty bill come through!
Steph
Is this down for anyone else? Generic ones work. Remind me to watch TV works. Remind me to watch TV @ 10:00 doesn't.
Thanks
Sent from my Nexus 4 using Tapatalk 4
There is a problem, I cannot connect to Google Now. Also Google Services has been burning up my battery all day.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Thanks. I heard there was some play store issues but nothing on this.
Sent from my Nexus 4 using Tapatalk 4
Google search was just updated today..
Could be a bug.
I disabled Google Now a while ago, and wanted to try it again. Disabled, uninstalled and installed again Search, but now it says Google Now is not available and it doesn't show in Search Settings.
Weird. Is it on my end or something's up with Google?
bozint said:
I disabled Google Now a while ago, and wanted to try it again. Disabled, uninstalled and installed again Search, but now it says Google Now is not available and it doesn't show in Search Settings.
Weird. Is it on my end or something's up with Google?
Click to expand...
Click to collapse
I had turned off Google Now yesterday due to it keeping my phone from sleeping since it could not connect because of server problems. I cleared the data/cache and launched again now all seems to be fine.
Birdsfan said:
I had turned off Google Now yesterday due to it keeping my phone from sleeping since it could not connect because of server problems. I cleared the data/cache and launched again now all seems to be fine.
Click to expand...
Click to collapse
Do you have it as an option in Google Search > Settings? I only have Voice, Phone Search and Privacy & Accounts. Did the same steps as you, but nothing yet. Thought I'd give it some time to sync something...
Found this on a Google support forum, and maybe it really is Google's issue.
http://productforums.google.com/forum/#!topic/mobile/B_6n-3MiPEc[1-25-false]
I'm not from the US btw, but from Macedonia, SE Europe.
bozint said:
Do you have it as an option in Google Search > Settings? I only have Voice, Phone Search and Privacy & Accounts. Did the same steps as you, but nothing yet. Thought I'd give it some time to sync something...
Found this on a Google support forum, and maybe it really is Google's issue.
http://productforums.google.com/forum/#!topic/mobile/B_6n-3MiPEc[1-25-false]
I'm not from the US btw, but from Macedonia, SE Europe.
Click to expand...
Click to collapse
First, I froze Google Search in Titanium Backup then when I unfroze it I cleared data.cache and relaunched this morning. For me Google Now is part of Google Search not sure that it would be any different for you being in Europe.
Birdsfan said:
First, I froze Google Search in Titanium Backup then when I unfroze it I cleared data.cache and relaunched this morning. For me Google Now is part of Google Search not sure that it would be any different for you being in Europe.
Click to expand...
Click to collapse
Some friends have Google Now working, and they are all completely stock. I have CWM and fk installed. Waiting for 4.4 to come out soon, when I'll do full wipe and install via fastboot and see if it starts working when stock.
Thanks for the info and help though. Cheers!