[Q] Nexus 7 (2012) WiFi Issues After 4.3 Update - Nexus 7 Q&A, Help & Troubleshooting

Just got the 4.3 update this morning and the first thing I noticed is that the WiFi is having issues. It says its connected to my network but i get no traffic. I have rebooted the router and N7 and it helps for a few minutes but if the tab goes to sleep it will not reconnect. Everything I have read on other sites say its a known problem that Google knows about but this is a really annoying issue. Are their any fixes out there? I have a non- rooted N7 but I will root it immediately if there is a fix.

bucknut614 said:
Just got the 4.3 update this morning and the first thing I noticed is that the WiFi is having issues. It says its connected to my network but i get no traffic. I have rebooted the router and N7 and it helps for a few minutes but if the tab goes to sleep it will not reconnect. Everything I have read on other sites say its a known problem that Google knows about but this is a really annoying issue. Are their any fixes out there? I have a non- rooted N7 but I will root it immediately if there is a fix.
Click to expand...
Click to collapse
Called Google Support 1-855-836-3987 (855-83-NEXUS) and this is what they had me do.
Hello Kerry,
Thank you for contacting Google Play! It was a pleasure speaking to you today.
1. Hold power button for 2 seconds and select 'Power Off'
2. Hold 'Volume Down' button and press power button
3. An image of an Android lying on its back will appear.
4. Press the Volume Down key twice until "Recovery mode" appears on the screen.
5. Press the Power key to restart in "Recovery mode."
6. An image of an Android with a red triangle will appear.
7. While holding down the Power key, tap the Volume Up key.
8. The Android System Recovery screen will appear. Release all keys.
9. Use the Volume keys to scroll to wipe data cache partition and press the Power key to select.
10. The phone will restart.
Seems to have done the trick so far but I will update after a day or so if needed.

bucknut614 said:
Called Google Support 1-855-836-3987 (855-83-NEXUS) and this is what they had me do.
Hello Kerry,
Thank you for contacting Google Play! It was a pleasure speaking to you today.
1. Hold power button for 2 seconds and select 'Power Off'
2. Hold 'Volume Down' button and press power button
3. An image of an Android lying on its back will appear.
4. Press the Volume Down key twice until "Recovery mode" appears on the screen.
5. Press the Power key to restart in "Recovery mode."
6. An image of an Android with a red triangle will appear.
7. While holding down the Power key, tap the Volume Up key.
8. The Android System Recovery screen will appear. Release all keys.
9. Use the Volume keys to scroll to wipe data cache partition and press the Power key to select.
10. The phone will restart.
Seems to have done the trick so far but I will update after a day or so if needed.
Click to expand...
Click to collapse
I guess you never had this issue again?
Thanks!

Related

[Q] Major Problem - Post Gingerbread

OK - updated unlocked (not rooted) Atrix to Gingerbread the day it was released. It has been fine for the most part up until a few days ago, when I have experienced some apps (Pulse, etc...) causing the phone to crash and reboot. Today it has gotten stuck though, and I don't know how to fix it. It boots up fine, and when I unlock the screen, there are about 4 or 5 error popups from different Google services (com.motorola.service.main, com.google.process.gapps, com.android.portal, Data Manager, Bluetooth Share) and then the phone does a quick reboot (the AT&T logo doesn't come up). I unlock the phone, same thing happens. If I just leave it there, it reboots by itself after about 2 minutes. I cannot get to the "settings" to do a factory wipe. If I go into Android Recovery, touching the bottom right of the screen doesn't do anything at the android/triangle/exclamationmark screen. I am completely at a loss. Please help!!
Try these steps....
Power off the phone, press and hold volume down button, press power button.
Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
Wait for the "triangle ! / Android" screen then go on to step 4
Tap on bottom right corner of the screen (may take a few times). a menu will come up
Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
Phone will reboot to initial setup MOTOBLUR screen.
Thank you for the quick response, but as stated in my earlier post - nothing happens when I touch the bottom right of the screen when in android recovery mode. A menu never comes up at all.
Actually, since you are on Gingerbread, after the little android guy pops up, instead of pressing on the bottom right of the screen (just above the search button), press BOTH volume buttons at the same time...trust me. ;-)
That did it! Got back in now - seems to be working. I should do this after every OS update. Thanks very much!! You have saved a phone from destruction this evening.
Dummy question: where can I find the OK button? I can only see the menu....
AFAIK, if you are running GB then there is no "OK" button, the power button becomes the select button.
AFJunior said:
Dummy question: where can I find the OK button? I can only see the menu....
Click to expand...
Click to collapse
Tks,
A few minutes after doing the dummy question I guessed: "the only button missing is the Power button, then that should be the OK". It worked.

Safe Mode - Nexus by Samsung

Safe Mode -Nexus by Samsung
--------------------------------------------------------------------------------
Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue. Safe Mode should always be performed prior to a hard (factory) reset.
Enable Safe mode
Disable Safe mode Enable Safe mode
Press and hold the Power button.
Select Power off.
Select OK.
Press and hold the Power button until the Google logo appears then release.
With the Google logo onscreen, press and hold the Volume down key.
Continue to hold the Volume down key until Safe mode appears in the lower-left of the unlock screen then release.
This may take up to 45 seconds.
Top
Disable Safe mode
Press and hold the Power button.
Select Power off.
Select OK.
Press and hold the Power button until the Google logo appears then release.
http://www.myvusers.com/forums/samsung-galaxy-nexus/10880-safe-mode-galaxy-nexus-samsung.html
Easy method to do this!
1. When the cell is powered on, press and hold the power key.
2. Now press and hold the "Power Off" menu.
3. Safe mode!
Sent from my Nexus S using xda app-developers app
Man I did this by accident the other day.! Lol was annoying and it lost all my syncs
Sent from my Nexus S using Tapatalk 2

[Q] Can barely hear my speaker on max volume

Hi, all.
After Android 4.2 update I can barely hear any sound coming out of my N7 speaker. I mean, literally - I have to put my ear next to it to hear anything (but there is some sound, just really quiet). With my headphones the sound is fine though.
I tried resetting to factory defaults, but that didn't fix it. I tried using Volume+ for increasing max volume, but that changed almost nothing.
What can I do?
Hi.
Did you try a hard reset, as described on google support ? :
######
If your tablet is on, power it off.
Press and hold Volume Up + Volume Down + Power until the device powers on. You should see an image of an Android lying on its back.
Press Volume Down twice, until the screen says "Recovery mode."
Press Power to restart into "Recovery mode." You should see an image of an Android with a Red triangle after a few minutes.
While holding down Power, tap Volume Up
Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it
Scroll down to "Yes - erase all user data" and press Power to select it
Note: If at any point during the above steps your tablet becomes unresponsive, you can restart it by holding down the power button for several seconds.
#############
If that doesn't work, I (personally) would try to flash a factory image via fastboot.
If you don't know what this means or you don't want to do this, I would contact your reseller/google for a swap of the device, after you tried the hard reset above.
greez
C.
Zenith24 said:
Hi.
Did you try a hard reset, as described on google support ? :
######
If your tablet is on, power it off.
Press and hold Volume Up + Volume Down + Power until the device powers on. You should see an image of an Android lying on its back.
Press Volume Down twice, until the screen says "Recovery mode."
Press Power to restart into "Recovery mode." You should see an image of an Android with a Red triangle after a few minutes.
While holding down Power, tap Volume Up
Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it
Scroll down to "Yes - erase all user data" and press Power to select it
Note: If at any point during the above steps your tablet becomes unresponsive, you can restart it by holding down the power button for several seconds.
#############
If that doesn't work, I (personally) would try to flash a factory image via fastboot.
If you don't know what this means or you don't want to do this, I would contact your reseller/google for a swap of the device, after you tried the hard reset above.
greez
C.
Click to expand...
Click to collapse
I'm not sure - does that differ from the factory reset that can be done in Settings? If not, I have already done that.
Well, give it a shot?

Reboot loop

I have had the Nexus 4 for 3 days.
4 hours ago it started rebooting all the time.
Every 5 seconds it was rebooting until I finally could do a factory reset.
The factory reset didn't work in the boot loader because I just got a little android picture with a text under it which said: "No Command"
Now my phone is working again and doesn't reboot anymore but if I try to get into the recovery mode it still shows just the little android logo with the text "No Command"
There isn't a menu to choose a factory reset.
http://s22.postimg.org/5nwqrgdc1/Nexus_4_Recovery_1.jpg
See picture above!
Is the mobile defect?
When you get to the first pic press and hold power button then press volume up button and release both buttons it will bring up the menu
Sent from my Nexus 4
spaceman860 said:
When you get to the first pic press and hold power button then press volume up button and release both buttons it will bring up the menu
Sent from my Nexus 4
Click to expand...
Click to collapse
So first I turn off my phone then I hold power + volume down.
Then I scroll down to Recovery Mode en press the power button.
Then I get those little android pic with the No command text and then i can do whatever I want but the menu doesn't appear.
nesoor1 said:
So first I turn off my phone then I hold power + volume down.
Then I scroll down to Recovery Mode en press the power button.
Then I get those little android pic with the No command text and then i can do whatever I want but the menu doesn't appear.
Click to expand...
Click to collapse
When you get to the recovery with no menu do what I said to bring up the menu
Sent from my Nexus 4
spaceman860 said:
When you get to the first pic press and hold power button then press volume up button and release both buttons it will bring up the menu
Sent from my Nexus 4
Click to expand...
Click to collapse
Nevermind I got it!
I was just not Android enough to be that fast. :silly:
Thanks for your fast replies!
Could also someone tell me what that Reboot loop was?
Is that a software or a hardware mistake?

Phone won't boot up (D801)

My phone's battery died so i plugged it in and when i did, the bootlogo appeared for around 5 seconds then disappeared. This repeated for hours. I tried pressing Power+down for 10 seconds and this resulted in the screen turning off and the led flashing red. I tried again and this resulted in the bootlogo issue. After several hours of charging, results are no different. Phone is completely unresponsive when not plugged in. Please help.
UPDATE: Managed to boot into recovery and reflashed my rom (SOKP D801), but no change. Is this rom broken and will a different rom fix the issue? Also, i can't seem to enter recovery again. (Note: rom is discontinued by developer and website is gone.)
UPDATE 2: Phone randomly started working again for no apparent reason. To avoid the original issue, should I switch roms?
did you tried hard reset?...
If your phone is on, turn it off.
Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
Press the Volume Down button twice to highlight "Recovery mode."
Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
While holding the Power button, tap the Volume Up button once.
Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
Scroll down to "Yes - erase all user data" and press the Power button to select it.
Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.
The button combination resulted in a hardware control menu, not recovery

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