Desperately need cwm touch screenshots - Galaxy S 4 Q&A, Help & Troubleshooting

Hey guys,
Just had the fantastic AMOLED breaking symptom of the Galaxy S4. I need to restore to factory TouchWiz so I can go in and get a replacement phone (I had rooted and flashed stock Android and am afraid they'll figure this out and refuse to give me a new phone despite the physical damage) so I desperately need screenshots/photos of the CWM Touch 6.0.3.2 options to restore a backup (the only one I have on the phone).
If there's any other way to do this please let me know.
Beyond that, since the screen appears to be getting progressively worse to the point where I just can't install anything, is there any way I can remove any evidence of root/flashing from the file system just in case?
Please help!
Thank you!

cleanup said:
Hey guys,
Just had the fantastic AMOLED breaking symptom of the Galaxy S4. I need to restore to factory TouchWiz so I can go in and get a replacement phone (I had rooted and flashed stock Android and am afraid they'll figure this out and refuse to give me a new phone despite the physical damage) so I desperately need screenshots/photos of the CWM Touch 6.0.3.2 options to restore a backup (the only one I have on the phone).
If there's any other way to do this please let me know.
Beyond that, since the screen appears to be getting progressively worse to the point where I just can't install anything, is there any way I can remove any evidence of root/flashing from the file system just in case?
Please help!
Thank you!
Click to expand...
Click to collapse
Gentle bump! I just need to know which menu items to pick as I won't really be able to see what I'm doing lol

cleanup said:
Gentle bump! I just need to know which menu items to pick as I won't really be able to see what I'm doing lol
Click to expand...
Click to collapse
flash stock firmware with odin. easier to get into download mode :good:

samersh72 said:
flash stock firmware with odin. easier to get into download mode :good:
Click to expand...
Click to collapse
Honestly I'm even having trouble booting into recovery mode because I can't tell when the prompts are to let go of the power button, etc. Can't see a thing.
Any advice?
The wireless company has already agreed to ship me a new device and a return label with which I can return the old one (so I'll get my new phone before having to return the old one) but I still want to do this out of safety and respect.

Hate to be the one to tell u but as far as i know (anyone correct me if im wrong) everytime u flash a rom (dont know if rooting counts) its recorded on ur phone.u can undo this with triangle away, wich can be found at the same site where autoroot is.
Sent from my GT-I9505 using XDA Premium HD app

cleanup said:
Honestly I'm even having trouble booting into recovery mode because I can't tell when the prompts are to let go of the power button, etc. Can't see a thing.
Any advice?
The wireless company has already agreed to ship me a new device and a return label with which I can return the old one (so I'll get my new phone before having to return the old one) but I still want to do this out of safety and respect.
Click to expand...
Click to collapse
just hold volume down first followed by home followed by power, wait for 7 seconds, release buttons, press volume up one time and you are in download mode, connect to odin and flash stock firmware. thats it.
no way for triangle away without screen

samersh72 said:
flash stock firmware with odin. easier to get into download mode :good:
Click to expand...
Click to collapse
richard2311 said:
Hate to be the one to tell u but as far as i know (anyone correct me if im wrong) everytime u flash a rom (dont know if rooting counts) its recorded on ur phone.u can undo this with triangle away, wich can be found at the same site where autoroot is.
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Well, they're sending me the new one before taking the old one back, so I think it'll be okay. Plus they're mostly concerned with the broken screen; it's not a bricked device.
samersh72 said:
just hold volume down first followed by home followed by power, wait for 7 seconds, release buttons, press volume up one time and you are in download mode, connect to odin and flash stock firmware. thats it.
no way for triangle away without screen
Click to expand...
Click to collapse
Okay, the phone showed up in ODIN. Downloading a stock firmware package for my carrier right now but I'm honestly not sure how to use Odin to flash it? Is there a tutorial anywhere? Thanks for the help!

cleanup said:
Well, they're sending me the new one before taking the old one back, so I think it'll be okay. Plus they're mostly concerned with the broken screen; it's not a bricked device.
Okay, the phone showed up in ODIN. Downloading a stock firmware package for my carrier right now but I'm honestly not sure how to use Odin to flash it? Is there a tutorial anywhere? Thanks for the help!
Click to expand...
Click to collapse
see my signature for tutorial

Related

Well crap...I think I bricked it :-(

I tried to unroot my phone via OCLF from the market. It went dark, then got the normal Vibrant screen, the the Galaxy S screen, then it went dark again. Now, it just sits. Black screen. All the buttons at the bottom are lit up. :-/
Anyone?
Silly question, I know. But did you have a nandroid backup, by any chance?
This is probably a last resort, but try boot into recovery and wipe everything. This fix the problem for me, the downside is you lose all you data.
Sent from my SGH-T959 using XDA App
If you are anything like me, recovery didn't work and using Odin and reflashing Stock with repartition didn't work either.
You'll need to use odin to flash Eugenes "Vibrant that doesn't brick" (NO REPARTITION), then use odin again to flash Stock (check repartition this time) and you'll be good to go.
You can try to flash the froyo rom with odin...... I had that same exact problem and this is what fixed it for me. Once froyo us flashed then you can flash whatever rom you want. Hth
Ok, I probably should have stated that I'm a complete newby and have no idea what I'm doing. I believe I do have nandroid, but other than that you all are speaking French to me.
Right now I'm in the recover mode (I think). It's hooked up to my computer and I'm in the "Downloading... Do not turn off target!!" mode. This is where I'm stuck...I have no idea where to go from here.
Please talk to me like I'm a 5 year old, because as far as this is concerned, I am!
Oh, and thank you so much for any help you can give me!
hospo said:
Ok, I probably should have stated that I'm a complete newby and have no idea what I'm doing. I believe I do have nandroid, but other than that you all are speaking French to me.
Right now I'm in the recover mode (I think). It's hooked up to my computer and I'm in the "Downloading... Do not turn off target!!" mode. This is where I'm stuck...I have no idea where to go from here.
Please talk to me like I'm a 5 year old, because as far as this is concerned, I am!
Oh, and thank you so much for any help you can give me!
Click to expand...
Click to collapse
Well, good news is... you didn't brick your phone, this is recoverable. Best idea would be to search the forums on how to ODIN back to Stock. Theres plenty of posts on how to do it. You should also be able to find this in the tips & tricks threads. Good Luck.
Thank you all for your help! I recovered it!! Seems as though I was just going about it the wrong way!! I got into the actual recovery mode and cleared it all out. Now it's as good as new!
Again, appreciate your help and patience with what I'm sure is the 120,000th post on this subject. ;-)
Kienz said:
Silly question, I know. But did you have a nandroid backup, by any chance?
Click to expand...
Click to collapse
Is it even possible to make a nandroid backup before rooting?
hospo said:
Thank you all for your help! I recovered it!! Seems as though I was just going about it the wrong way!! I got into the actual recovery mode and cleared it all out. Now it's as good as new!
Again, appreciate your help and patience with what I'm sure is the 120,000th post on this subject. ;-)
Click to expand...
Click to collapse
Hey - what does you doing? Please told me, I've the same problem:
If I start the phone with an USB cable and the battery symbol with the running point under this, the PC recognize that something is connected, but Windows found no driver....
How could you could flash the Stackfirmware back, if the recovery and download menu does not work ?
PLS help !!!
Check out this thread http://forum.xda-developers.com/newreply.php?do=newreply&p=8129898
Go to the section where it says "Did You Flash Something Before Disabling Voodoo? 2 Fixes to Help You Out."
And do fix #1 it is pretty easy and it wont take you more than 20 minutes.
Let us know if that works
And do fix #1 it is pretty easy and it wont take you more than 20 minutes.
Let us know if that works
Click to expand...
Click to collapse
If I following the link and the next one, I can read:
Caution!!! You Must be on STOCK Vibrant Rom & NEVER Have Already Flashed the JP3 Froyo Image
Click to expand...
Click to collapse
It isn't -> it's a Firmware for the normal Galaxy (3key)[I'm a idiot]
First,
You must already Have Odin installed & Know how to boot into Down-loader Mode!!
Click to expand...
Click to collapse
Thats also the problem as described in front : I have had no chance to received the DL Mode.. maybe I make something wrong? The phone is booting up till the "S" is there, after that, the screen is black, keys are lightning...
The recovery 3button are blocked from the beginning; the DL Menu - I did not have reached it successfully
The PC recognize, that is something on USB, but not what ... so Odin did not see the Mobile, too.

[Q] I can't root my AT&T Samsung Galaxy S4

I need help!!!
I try everything to root my S4, any different way and i can't root, i fell its something wrong with it, cause phone is 16gb shows only 9gb 6 gb its for miscellaneous files. can someone help?
I like to re install everything.
First the memory shown is correct, the rest is used by android.
Second, what firmware are you on and what specific phone?
jd1639 said:
First the memory shown is correct, the rest is used by android.
Second, what firmware are you on and what specific phone?
Click to expand...
Click to collapse
Baseband version I337UCUAMF3
moiconlau said:
Baseband version I337UCUAMF3
Click to expand...
Click to collapse
MF3 = motochopper does not work. You would need to root using this method:
http://forum.xda-developers.com/showthread.php?t=2387577
NOTE: You cannot unroot once you do it. If you mess up your phone with root, there is likely no way to fix it. There is no possibility of installing a custom recovery, even after you have root...and so you can't flash any ROMs either. Know the risks and issues before you proceed and make sure root is THAT important to you.
Since you are on MF3 there is also no way to downgrade to previous firmware, you are stuck with the above restrictions until someone figures out a new exploit...and no ETA on that.
moiconlau said:
Baseband version I337UCUAMF3
Click to expand...
Click to collapse
Read the first two posts in this because there is good information. In the second post there is a link to how to root mf3. Follow the OP's directions there. If you're still having problems give specific info on where the problems are occurring
http://forum.xda-developers.com/showthread.php?p=42320391
Ps, jeffreii has very good points which you should consider.
i gonna try, and i will let you guys know about. thanks...
jd1639 said:
Read the first two posts in this because there is good information. In the second post there is a link to how to root mf3. Follow the OP's directions there. If you're still having problems give specific info on where the problems are occurring
http://forum.xda-developers.com/showthread.php?p=42320391
Ps, jeffreii has very good points which you should consider.
Click to expand...
Click to collapse
I get stock on download mode. Any solution for it?
moiconlau said:
I get stock on download mode. Any solution for it?
Click to expand...
Click to collapse
So, when you try to boot it just goes to download mode? You mentioned in your first post that you had tried to root, what did you try? Have tried to get into recovery mode?
jd1639 said:
So, when you try to boot it just goes to download mode? You mentioned in your first post that you had tried to root, what did you try? Have tried to get into recovery mode?
Click to expand...
Click to collapse
Yes, used casual and now its go by itself to download mode, and yes i try to go in recovery mode, and come back to download mode
moiconlau said:
Yes, used casual and now its go by itself to download mode, and yes i try to go in recovery mode, and come back to download mode
Click to expand...
Click to collapse
I hate to say it, but because your on mf3 and you tried to use causal, you've borked your phone. Afaik there is not currently away to recover it. You have to wait until if or when an odin flashable firmware comes out. You could try jtag but I don't think that even works. As a last resort try kies emergency recovery.
Hey thanks men, i got it.
Root access, thanks bout of you....:silly::laugh::good::good::good::good::good::good::good::good::good:
moiconlau said:
Hey thanks men, i got it.
Root access, thanks bout of you....:silly::laugh::good::good::good::good::good::good::good::good::good:
Click to expand...
Click to collapse
How did you get it to work?
jd1639 said:
I hate to say it, but because your on mf3 and you tried to use causal, you've borked your phone. Afaik there is not currently away to recover it. You have to wait until if or when an odin flashable firmware comes out. You could try jtag but I don't think that even works. As a last resort try kies emergency recovery.
Click to expand...
Click to collapse
i got it men,
Here what do i did:
remove battery wait fill seconds put it back on press volume down home and power its go to download mode, but when its ask if like to download mode or cancel and restart you press cancel and restart and that it.
Thanks for your guys help make my day. :good::good::good::good::good:
moiconlau said:
i got it men,
Here what do i did:
remove battery wait fill seconds put it back on press volume down home and power its go to download mode, but when its ask if like to download mode or cancel and restart you press cancel and restart and that it.
Thanks for your guys help make my day. :good::good::good::good::good:
Click to expand...
Click to collapse
Great to hear!
jd1639 said:
Great to hear!
Click to expand...
Click to collapse
I seriously doubt he got root.
It sounds more like he got it to boot (misspelled words).
No recovery and no way to factory reset. Sad.
Will all these folks be borked forever? On that note, I discovered an automated text survey after talking to AT&T support on the phone to light up a new SIM for a different handset. I gave high marks for the person's help, and low marks on AT&T in general, and in the last survey screen where you supply your comment, I told them what I thought of them locking the bootloader on the Samsung-SGH-I337.
The experience was not unlike wetting myself while wearing a dark suit, it gave me a warm feeling and hardly anyone will notice.
fukenbiker said:
I seriously doubt he got root.
It sounds more like he got it to boot (misspelled words).
No recovery and no way to factory reset. Sad.
Will all these folks be borked forever? On that note, I discovered an automated text survey after talking to AT&T support on the phone to light up a new SIM for a different handset. I gave high marks for the person's help, and low marks on AT&T in general, and in the last survey screen where you supply your comment, I told them what I thought of them locking the bootloader on the Samsung-SGH-I337.
The experience was not unlike wetting myself while wearing a dark suit, it gave me a warm feeling and hardly anyone will notice.
Click to expand...
Click to collapse
yes this is the problem, keep return to download mode after reboot, i root the phone but i cant put a custom room!
If anyone now how to fix please let me know.
moiconlau said:
yes this is the problem, keep return to download mode after reboot, i root the phone but i cant put a custom room!
If anyone now how to fix please let me know.
Click to expand...
Click to collapse
You will not be able to put a custom Rom our recovery on. You have the mf3 firmware. Don't try or you'll mess up your phone worse that it is.
jd1639 said:
You will not be able to put a custom Rom our recovery on. You have the mf3 firmware. Don't try or you'll mess up your phone worse that it is.
Click to expand...
Click to collapse
You cannot flash anything. You cannot obtain a recovery or any kind of factory reset. YOU HAVE THE MF3 FIRMWARE. If you try anything else you will break your handset. Be thankful you can get it to boot up at all.
fukenbiker said:
You cannot flash anything. You cannot obtain a recovery or any kind of factory reset. YOU HAVE THE MF3 FIRMWARE. If you try anything else you will break your handset. Be thankful you can get it to boot up at all.
Click to expand...
Click to collapse
is nothing also than i can do?
moiconlau said:
is nothing also than i can do?
Click to expand...
Click to collapse
Sadly no since u have MF3 only option is root only.
Sent from my SAMSUNG-SGH-I337 using Forum Runner

Goomanager stuck

Hello I just go my S4 today. I downloaded goomanager because I wanted to install TWRP. It did not work. Now when I try to reset back to factory settings I keep getting a screen that says downloading do not turn off target. How can I fix this and get it back to the normal recovery mode?
i have no idea what carrier or device (i337 / i337m) you have.
when you got your device did you check in settings to see what build number you were running and then check out the material on xda before proceeding? there's ways of doing things that can save you headaches if you browse and read first. cheers
Dude, you pretty much hosed your new phone by not doing your home work before messing with it. I'm sure you're on mf3 firmware. Your best hope is to get it re-flashed at a bestbuy with the Samsung experience. You'll have some explaining to do! Good luck!
xBeerdroiDx said:
i have no idea what carrier or device (i337 / i337m) you have.
when you got your device did you check in settings to see what build number you were running and then check out the material on xda before proceeding? there's ways of doing things that can save you headaches if you browse and read first. cheers
Click to expand...
Click to collapse
att Build number is I337ucuamf3
Wayneman101 said:
att Build number is I337ucuamf3
Click to expand...
Click to collapse
You can probably get it to boot by pushing vol down when it goes to download mode. But your recovery is messed up now.
To the OP
I have the same issue. I manage to reboot the phone by turning it off, holding the power and volume down buttons, then when it asks if I'm sure I want to install a custom ROM, I hot cancel (volume down) and it reboots like normal.
Right now, I'm just trying to get mine back into ecovery so I can install CM
ryno9100 said:
To the OP
I have the same issue. I manage to reboot the phone by turning it off, holding the power and volume down buttons, then when it asks if I'm sure I want to install a custom ROM, I hot cancel (volume down) and it reboots like normal.
Right now, I'm just trying to get mine back into ecovery so I can install CM
Click to expand...
Click to collapse
You're not going to be able to get it into recovery. Bestbuy is your best solution. Or wait until if and when an odin flashable firmware is available.
Im getting out of it that way too. But if I ever want to update or anything this will stop me i think. I can use it for now but I really want to fix it. nothing worse than having a phone for an hour and ****ing it up.
jd1639 said:
You're not going to be able to get it into recovery. Bestbuy is your best solution. Or wait until if and when an odin flashable firmware is available.
Click to expand...
Click to collapse
If I can find an old one can I use it and then update?
Wayneman101 said:
If I can find an old one can I use it and then update?
Click to expand...
Click to collapse
No, it has to be mf3 firmware and it's not currently available. Trying to flash an earlier firmware won't work. There is a qfuse in the phone's circuitry that is blown when mf3 is on the phone which won't let you downgrade.
Edit, I feel sorry for you man, messing up your phone in the first hour. You're not the only one. Here is what others have done. Read it all it might help. http://forum.xda-developers.com/showthread.php?p=45359306
Wayneman101 said:
Im getting out of it that way too. But if I ever want to update or anything this will stop me i think. I can use it for now but I really want to fix it. nothing worse than having a phone for an hour and ****ing it up.
Click to expand...
Click to collapse
Yea. I'm with you 100%. I'm searching for a solution myself. I had CWM running fine at first, and wanted to swap to TWRP for an easier interface, and didn't do enough research. If I find anything, I'll be back on your post to tell you how I fixed it
ryno9100 said:
Yea. I'm with you 100%. I'm searching for a solution myself. I had CWM running fine at first, and wanted to swap to TWRP for an easier interface, and didn't do enough research. If I find anything, I'll be back on your post to tell you how I fixed it
Click to expand...
Click to collapse
Sorry to say, but you'll be wasting your time. You'll find that there have been many, many people in the same boat for months now and the only current solution is if you can get bestbuy to re-flash it. They and att are the only ones who have the firmware available.
jd1639 said:
Sorry to say, but you'll be wasting your time. You'll find that there have been many, many people in the same boat for months now and the only current solution is if you can get bestbuy to re-flash it. They and att are the only ones who have the firmware available.
Click to expand...
Click to collapse
Do they charge anything to re-flash it?
ryno9100 said:
Do they charge anything to re-flash it?
Click to expand...
Click to collapse
No, but you'll have to ask nicely and they may not do it if they see you tried to flash a recovery. Bring the phone in on download mode and tell them it froze while using kies.
jd1639 said:
No, but you'll have to ask nicely and they may not do it if they see you tried to flash a recovery. Bring the phone in on download mode and tell them it froze while using kies.
Click to expand...
Click to collapse
Well. time for the fun 1 hour drive to the closest Best Buy after work. Wooooooo *sarcasm*
ryno9100 said:
Well. time for the fun 1 hour drive to the closest Best Buy after work. Wooooooo *sarcasm*
Click to expand...
Click to collapse
Make sure they have a Samsung experience kiosk. Not all bestbuys have them
I took it to best buy with a samsung experience. Them and geek squad couldn't or wouldn't help me. They said to go online to unroot it and fix it.
Anybody know what trying to update to 4.3 will do?
Wayneman101 said:
Anybody know what trying to update to 4.3 will do?
Click to expand...
Click to collapse
if your recovery is still broken, nothing. you can use the Odin filed for MF3 or find the thread about someone who use a recovery flasher app to repair before doing the update.
Wayneman101 said:
Hello I just go my S4 today. I downloaded goomanager because I wanted to install TWRP. It did not work. Now when I try to reset back to factory settings I keep getting a screen that says downloading do not turn off target. How can I fix this and get it back to the normal recovery mode?
Click to expand...
Click to collapse
Hey... I jacked up my phone installing a custom recovery with GooManager too. It isn't for our phone. To get back to Android from DL mode just do power button+vol up+home and it will send ya back. Take it to Best Buy and say Kies broke your phone. You were trying to run an update and it messed it up. They can fix it for ya. Obviously you're rooted so just delete Superuser.apk and delete all root apps. Just in case. And don't be a derp and tell them the phone was rooted... Good Luck.
(Go back and hopefully they won't remember you.)
Sent from my SAMSUNG-SGH-I337

[Q] Emergency, ROM failed to load, nearly bricked?

I tried putting in a rom earlier for my note 3 and it didn't take.
I ended up on that, vibration boot loop.
Odin still worked fine so I tried putting in an original stock rom with root, so I can add recovery.
I could not actually find a fully suitable rom choice, and the samsung website didn't play well with me either. firstly it would not let me register for some reason...anyway.
I am UK on O2 running 9005 SO I put in N9005XXUDMJ7-PRE-ROOTED-KNOX-FREE-ODEX-BL-FREE
I don't know if that was the right choice, I set it up on PDA, and unclicked partition
It's been stuck possibly hanging on ext4 sys for over an hour.
The references I have seen suggest it takes a long time but how long is too long?
I don't want to pull the plug to brick the device completely.
I have a cwm recovery so all I need is to put the recovery back in and I should be good to go...
If this is hanging, what other options do I have?
How long is too long?
Any help fixing this would be greatly appreciated, and a drinks on me...
I am kinda freaking out, have seen similar threads, but because the firmwares are so different they didn't really help..or perhaps I misread things...but nothing really covered not being able to load the recovery software itself
consider me lizard brain in freak out mode right now..
please reply promptly with something.
Can you still boot to cwm or download mode only?
hey_joe said:
Can you still boot to cwm or download mode only?
Click to expand...
Click to collapse
Odin mode only. But it's still hanging.And I am worried that if I pull it now it's going to brick it and not even give me access to ODIN.
8thsiner said:
Odin mode only. But it's still hanging.And I am worried that if I pull it now it's going to brick it and not even give me access to ODIN.
Click to expand...
Click to collapse
Over one hour is too long to flash something even a full stock rom. Something is wrong there.
So you're saying you have no access to an original stock rom of your phone? If there is a problem like this flashing, I would flash the stock rom first then just root and install cwm. The first thing you want to do is have a working phone then just do the other stuff after like rooting, etc..
If what you posted is your stock rom, then download here and flash through odin.
There's also a newer one which is MK2 which you can download here.
Either one is stock.
Downloading the mk 2 now to test
That sorted me out thank you very much.
If you got a pay9all or something let me know, drink on me
8thsiner said:
That sorted me out thank you very much.
If you got a pay9all or something let me know, drink on me
Click to expand...
Click to collapse
No problem. Don't have paypal though and it's not necessary.
Enjoy your phone.
8thsiner said:
That sorted me out thank you very much.
If you got a pay9all or something let me know, drink on me
Click to expand...
Click to collapse
Mate the reason you got into trouble was you weren't flashing a stock rom...
N9005XXUDMJ7-PRE-ROOTED-KNOX-FREE-ODEX-BL-FREE means it has been altered and is considered custom...
A stock rom has not been altered.
8thsiner said:
That sorted me out thank you very much.
If you got a pay9all or something let me know, drink on me
Click to expand...
Click to collapse
There are a lot of good people here that will help you. You don't need to give anything back. And be sure to ALWAYS have a NANDROID backup so that you can restore your phone if anything bad happens.

Unresponsive screen when touching, but working using s-pen

anyone experienced this issue? already tried removing the battery for a couple of minutes, factory reset, wipe cache partition, still not working. but using S-pen works.
Did you root your phone? How long ago did you purchase your Note 4? Replace it if you did not root your phone.
vjevardone said:
anyone experienced this issue? already tried removing the battery for a couple of minutes, factory reset, wipe cache partition, still not working. but using S-pen works.
Click to expand...
Click to collapse
arjun90 said:
Did you root your phone? How long ago did you purchase your Note 4? Replace it if you did not root your phone.
Click to expand...
Click to collapse
Nope, haven't tried rooting it. just purchased it last Jan 6 2015. too bad i purchased it in gray market, the store won't replace it.
In what situations is the screen not being responsive? Is it all the time? I suppose factory reset didn't help? Could be an issue in the digitizer registering inappropriate touch signals as you touch the display. Is the screen not being in touch-responsive in all areas of the display? Might want to reflash the Stock ROM using ODIN, if a factory reset and clearing the cache doesn't help.
vjevardone said:
Nope, haven't tried rooting it. just purchased it last Jan 6 2015. too bad i purchased it in gray market, the store won't replace it.
Click to expand...
Click to collapse
arjun90 said:
In what situations is the screen not being responsive? Is it all the time? I suppose factory reset didn't help? Could be an issue in the digitizer registering inappropriate touch signals as you touch the display. Is the screen not being in touch-responsive in all areas of the display? Might want to reflash the Stock ROM using ODIN, if a factory reset and clearing the cache doesn't help.
Click to expand...
Click to collapse
what i was doing before this happened, im downloading an ebook through torrent and using tubemate app then it froze. what i did was i removed the battery for it to restart. after turning on, the lockscreen can't be unlocked by swiping using my finger or any gesture, but by using the S-pen I can navigate and tap everything just like normal, tap everything on the display only by using the Spen.
yes factory reset and wipe cache partition didn't help. im thinking of rooting it as it also doesn't have any warranty and also your advice to reflash the stock ROM. i hope you can help me on that one as I've been using an iOS device for quite sometime and im outdated with android's tricks..
Rooting would require another thread, because the rooting process is different in the Note 4 than it was when I rooted earlier devices.
Not sure if you downloaded malware which would potentially cripple the device, but factory reset with data cache would have resolved that part.
A new digitzer costs $172 or so.
vjevardone said:
what i was doing before this happened, im downloading an ebook through torrent and using tubemate app then it froze. what i did was i removed the battery for it to restart. after turning on, the lockscreen can't be unlocked by swiping using my finger or any gesture, but by using the S-pen I can navigate and tap everything just like normal, tap everything on the display only by using the Spen.
yes factory reset and wipe cache partition didn't help. im thinking of rooting it as it also doesn't have any warranty and also your advice to reflash the stock ROM. i hope you can help me on that one as I've been using an iOS device for quite sometime and im outdated with android's tricks..
Click to expand...
Click to collapse
arjun90 said:
Rooting would require another thread, because the rooting process is different in the Note 4 than it was when I rooted earlier devices.
Not sure if you downloaded malware which would potentially cripple the device, but factory reset with data cache would have resolved that part.
A new digitzer costs $172 or so.
Click to expand...
Click to collapse
thanks. appreciate your help here.
i was able to check a video from TK on youtube about rooting the note 4, but i don't know how to reflash stock ROM though.
Which Region Model do you have?
vjevardone said:
thanks. appreciate your help here.
i was able to check a video from TK on youtube about rooting the note 4, but i don't know how to reflash stock ROM though.
Click to expand...
Click to collapse
vjevardone said:
thanks. appreciate your help here.
i was able to check a video from TK on youtube about rooting the note 4, but i don't know how to reflash stock ROM though.
Click to expand...
Click to collapse
Reflash Stock ROM
Download stock rom from sammobile.com
Same site you will find odin download link
Install kies or driver from Samsung web site to your windows based pc
Run odin as admin
Extract downloaded firmware & put md5 file in AP
Connect your mobile to pc
Wait little till port become blue /green
Start to flash & wait for PASS to display in odin
Make sure kies is not running in baground while flashing
Temporary disable antiviras while flashing
Instructions
Extract (unzip) the firmware file
Download Odin v3.09
Extract Odin zip-file
Open Odin v3.09
Reboot phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait a few minutes
Doesn't hurt to try, just make sure you get the right Stock ROM. That's why I asked which region model you're using.
jdomadia said:
Reflash Stock ROM
Download stock rom from sammobile.com
Same site you will find odin download link
Install kies or driver from Samsung web site to your windows based pc
Run odin as admin
Extract downloaded firmware & put md5 file in AP
Connect your mobile to pc
Wait little till port become blue /green
Start to flash & wait for PASS to display in odin
Make sure kies is not running in baground while flashing
Temporary disable antiviras while flashing
Click to expand...
Click to collapse
arjun90 said:
Doesn't hurt to try, just make sure you get the right Stock ROM. That's why I asked which region model you're using.
Click to expand...
Click to collapse
i'm not sure if this is the one that you're looking for, mine is note 4 N910U.
i also read your post on the other thread and unfortunately, i paid cash.. though the store has a warranty where their tech can check what's wrong on the phone, but if something needs to be replaced, i will shoulder it. they have return policy but only for 3 days. this is the downside of getting cheaper price than from samsung stores.
How much were you even saving?
Well since the "U" is an international model, what is current firmware flashed on your phone? Go to settings and update us
Download the latest Stock ROM here,
http://www.sammobile.com/firmwares/database/SM-N910U/
Before downloading, let us know the current firmware and country of origin, so you that you can flash the appropriate ROM.
vjevardone said:
i'm not sure if this is the one that you're looking for, mine is note 4 N910U.
i also read your post on the other thread and unfortunately, i paid cash.. though the store has a warranty where their tech can check what's wrong on the phone, but if something needs to be replaced, i will shoulder it. they have return policy but only for 3 days. this is the downside of getting cheaper price than from samsung stores.
Click to expand...
Click to collapse
arjun90 said:
How much were you even saving?
Well since the "U" is an international model, what is current firmware flashed on your phone? Go to settings and update us
Download the latest Stock ROM here,
http://www.sammobile.com/firmwares/database/SM-N910U/
Before downloading, let us know the current firmware and country of origin, so you that you can flash the appropriate ROM.
Click to expand...
Click to collapse
here's the firmware:
Build number: ktu84p n910uxxu1ank7
on sammobile.com, i went to the link below but the zip isn't downloading, do i need to sign up on the site and login?
http://www.sammobile.com/firmwares/download/39932/N910UXXU1ANK7_N910UZZT1ANK7_BRI.zip/
vjevardone said:
here's the firmware:
Build number: ktu84p n910uxxu1ank7
on sammobile.com, i went to the link below but the zip isn't downloading, do i need to sign up on the site and login?
http://www.sammobile.com/firmwares/download/39932/N910UXXU1ANK7_N910UZZT1ANK7_BRI.zip/
Click to expand...
Click to collapse
Yes for downloading firmware u need to sign & login.
im now downloading the firmware.. fingers crossed..
while im still downloading the firmware, i removed the simcard and batter for about 20 minutes. then i put them back and then the touch worked after a few minutes, it went back to the same problem.. im not sure if this is a hardware issue.
U can't use fingers while u use pen if ur pens is close to screen.
rs tony said:
U can't use fingers while u use pen if ur pens is close to screen.
Click to expand...
Click to collapse
yes, but I already tried putting the spen back to its place and even getting it far, still finger wont work.
already tried flashing the Stock ROM, but the problem is still there. :crying:
I also have almost same symptom as yours.
Did u install any screen protector?
If yes try to remove it and clean the screen. Work for me.
If not, u might need to send to repair shop.
nameejokerx said:
I also have almost same symptom as yours.
Did u install any screen protector?
If yes try to remove it and clean the screen. Work for me.
If not, u might need to send to repair shop.
Click to expand...
Click to collapse
it has screen protector on it. i tried to peel off the upper part, not the whole thing and tried to touch and swipe, but it still won't work. what happen to yours? i hope this isn't really an issue with the note 4..
vjevardone said:
it has screen protector on it. i tried to peel off the upper part, not the whole thing and tried to touch and swipe, but it still won't work. what happen to yours? i hope this isn't really an issue with the note 4..
Click to expand...
Click to collapse
i'm using a cheap tempered glass myr20 (around 5usd)
the tempered glass seems like it drain water and my hand easy to get sweaty.
it was obvious when i run a game where the touch keep pressing.
during other time like after a call my screen will be unresponsive and only s-pen is working.
will change to a bit expensive tempered glass. it myr99 (around 27.25USD).

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