Guys,
Don't flame me... I haven't fully tested my theory, but so far it's working well!
As you know, MANY of us have issues with the card not being recognized sometimes; the device hangs; the camera doesn't capture images, etc.
Well, today I was trying to take some pictures facing downwards (of a leak in my car door), and I would just get a black image almost every single time.
I would then do a test and snap a picture of my garage, and it worked.
Back to the door, it didn't work.
Etc.
I wasn't sure if there wasn't enough lighting or what.
HOWEVER.....
I then realized that everytime the unit was pointing down, THAT is when it didn't work!
I examined where the contacts are on the card (top), and sure enough, it MAY be that by the force of gravity, one or two contacts are losing contact.
So I tested my theory.
I stuck my thumbnail (the REAL one, not a mini image ) under the card, and pressed it up.
EVERY single picture worked PERFECTLY.
No freezing! No black! No issues!
So, I took a small peice of paper, and slid it under the card, like a shim. (It was actually a piece of an envelope, so it's a big thicker.
Gentlemen... Since I put that paper underneath the card, my 8525 has worked flawlessly.
I just took 20 pictures, stored on the SD card, and not one issue!
And this is a 2GB Sandisk, by the way.
I will do more tests, but I am really feeling confident that this may solve some of our problems.
(I hope this is not a "welcome to last week" thread! I have seen LOTS of threads regarding the camera, freezes, and SD issue.. but I never read anything about solving problems with a piece of paper!)
Thoughts???
Hi Michael_514,
While I appreciate your efforts here, the one thing that seems to have solved ALL of my SD Card issues was upgrading to WM6. Nothing to do with gravity nor Elfen registry edits ... just a new OS.
While I think your tack, dealing with gravity and the directional orientation of the device is interesting, I think the heart of the problem exists in the drivers for the SD Cards, which were corrected (or at least ameliorateed) in the newer OS builds.
All the same, I am interested in your final results, so please continue this post.
All the best,
-pvs
Don't forget guys, maybe you are both right! We should not assume that everyone has the same problem - though the symptoms may be the same. Actually, when reading the many posts on this issue, I AM convinced there is in some cases a poor contacts issue that will afect the camera and other software/files on the SD card. I am also convinced there is in other cases a driver/software issue that may well be improved with WM6.
Always be cautious, yet open minded about claims from folks to have solved an issue. It may be for some but not all, and a different solution may exist for others.
Mike
Point taken, Mike. Thanks for that!
Just tried it. I will keep you informed tomorrow.
Thanks for the responses, PVS & Mike.
Mike -- Love your 'have an open mind' role! I guess that's why they call you a Moderator!
I would agree with Mike... both answers could be correct.
I am convinced that 90% of our Hermes woes ARE SD Card related.
I feel that because I had these units for 7 straight days, in use almost all day, with not one crash or hang...
..and then on day seven, I did a SD Card copy/paste, to switch cards with my dad's unit, and from that day on, freeze.. freeze.. freeze... Sometimes the unit is great for three days, sometimes, 3 reboots in one hour are required....
...Same thing happened when I reinstalled the firmware....
...that I just 'knew' that the freezes and hangs were DEFINITELY related to my swapping of the cards. Especially since I installed no weird apps.
Dirty contacts; bad connection; bad card controllers; I KNEW that my woes were not 'OS-related', 'sbd Pocket-plus-related', nor firmware related... Especially since I did three reinstalls of the firmware.
PVS - I totally agree with you. Perhaps WM6 has some better error checking, or a better algorythm for handing missing bits over the card bus.
I know a little about how computers and electronics handle this. It's why you can make a scratch in a CD, and it still plays. Check bits / error correcting / over-sampling / etc. etc.
I agree that a more advanced OS, like WM6, can better "handle" missing bits.
..but I am trying to get to the root of the problem.
I just went to the bathroom and took about 30 photos while sitting there . ALL 30 worked! No black photos. No "New SD Card Inserted" message. No freezing. 30 on 30. I am thrilled so far!
After spending three weeks racking my brains out, dealing with the problems, I am starting to truly feel like I may be on the right track.
Let's keep our minds open... Let's remember how many 8525 issues do point to the cards. Let's keep in mind that half the people love their Sandisks, and half the people love their Kingstons.
A new OS may solve people's problems, as could a piece of paper jammed in there to make the contacts tighter.
I spent $720 on two of these units, and let me tell you.. I MISS MY 8125!
I am as eager to solve this as anyone. I use this machine for business. It's not just a hobby for me.
Maybe we are on the right track...!
Let's see what others say...!
I will keep everyone posted.
I do have to laugh at my make-shift solution, though! There is something funny about staring at my unit, with a little piece of envelope visible under the SD card. Talk about a low-tech solution to a high-tech problem!
M
Michael_514, I love your theory. I hope it's that easy a solution for some of us if not all.
It seems from reports that Sandisk cards have this problem more often?
If owners could report their card's thickness using a micrometer, this might help confirm if an electrical contact issue is more likely?
My Corsair 1Gb card is 0.70mm thick, just behind the electrical contacts.
I've had issues with the card not being detected both with WM5 and now WM6. One time was fixed by wiping the contacts clean, but other times ejecting & reinserting the card make no difference. I've ignored the problem and many hours later the card would be visible again.
When I read your post, I straight away folded up some paper and pushed it in above the card, on the same side as the contacts - the memory card was still accessable within the phone, so I'm thinking my issue isn't a physical one.
Next time the card vanishes from explorer, I'll insert some paper to shim it towards the contacts and see if it helps.
Has anyone pulled apart their phone? I'm wondering if perhaps there's some type of pressure applied to the back of the card forcing it to contact electrically? Maybe if this is a mechanical device it is getting stuck?
My old phone's SD card slot broke when I dropped it once and it no longer ejected cards normally, but still worked perfectly.
Cheers! Oggy.
Hi there!
I just wanted to confirm where I put the paper.
I put it UNDER the card, effectively 'pushing the contacts up'.
That is where I stuck my thumbnail when I could not take a successful picture of my car door.
When I said to myself, "Why do all photos of the sky work, but not photos of the ground??", that is when I realized that I wanted to "push it up".
And in terms of the:
This firmware vs. that firmware...
Kingston vs. Sandisk...
WM5 vs. WM6...
Made in Taiwan vs. Japan...
Those are NOT the answers.
Too many people in too many threads have proven that.
I am not saying my method is correct... I will need a week of testing... But I know people DID have problems with WM6. People DID have problems with Kingston. People DID have problems with 512MB.
I started another Kingston vs. Sandisk thread, and reading those responses has shown me that it ain't the answer.
And as Ogier says, "I've had issues with the card not being detected both with WM5 and now WM6."
So, that also isn't the answer.
Let's all keep our fingers crossed, because I HATE rebooting this unit!
But to confirm, I put the paper underneath to 'force up' the contacts....!
@ Michael_514
Just another thought. There is also a difference between photos of the sky and photos pointing down and that is the light level. I know you are testing the idea about the contacts and angle of the phone, but to confirm it's nothing to do with the light level sensor/software you might need to test by taking high light level pics (pointing downward at a lamp say), just to rule out any light level sensor issue. I have noticed that the camera seems to incrementally adjust light level but in general it will be at a different setting pointing up as opposed to down.
As I say just a thought and something to rule out or in.
Mike
I don't know if this is disappointing but I have tested this method during the weekend and it does not work. I have definitely inserted the shim under the card so to push the contacts up. After some time my card is partially lost meaning some programs will not run. This morning I'm in the office and I have replaced the shim to sit just under the contacts and not under the entire card. I will keep you posted although I don't trust it will work.
SD troubles
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch
drooch said:
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch
Click to expand...
Click to collapse
Not much to suggest other than open up again - double check connections and hard reset if it still does not work.
Mike
ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch
drooch said:
ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch
Click to expand...
Click to collapse
Maybe you said, but does the card work ok on a PC card reader? Just wondering if the card formatting is corrupted?
Mike
Again, after rechecking this method, putting two pieces of paper just under the contacts area of the card I still get the "once every 6 hours" normal card failure. I just remove the card, wait 5 seconds and insert it again. That's it for me.
Hi All!
Two interesting discoveries..!
First of all, so far, so good.
I did not have to reboot my once since Friday. Today is Monday, and not one single freeze. Normally, I like to reboot every few days just to 'clean it up', but I am going to leave it until it freezes.
Friday evening, Saturday, Sunday, this morning...
Not one system hang.
However, I did take a few pictures that came out black. That's the bad news.
I have not looked at other threads yet, but as Mike alluded to, above, there IS something wrong with the light sensor.
Remember how I said I had problems photographing my leaky car door, but then other pics were fine?
Well, yesterday my father said to me that he took a few pictures of items in his showroom, and some items would NOT be able to be photographed!!! He said that he has some gift items with SPARKLES, and he could successfully capture photos of items without sparkles, but when she shot the sparkly items, he saw black.
Then I thought about the pictures I was taking, the pictures WERE of dripping water from my car door.
I think that a unit that hangs, or an SD card that's not recognized, MAY be a totally separate issue than black pictures.
But that still doesn't explain how I was able to take all sorts of photos when my thumbnail pressed on the SD card.
In any case, like I said, I have been extremely successful with 'no black' pictures this weekend, and have not rebooted my device since Friday. This is a miracle for me.
I just removed and inserted a clean shim.
If I could get another three days without a reboot, I will be jumping for joy!
My unit just hung!
I had disconnected the unit from the Activesync USB cable.
Went upstairs.
Came back to find the unit on (Backlight on) and the unit was very hot, with the battery being sucked down 1/2.
I had set an Alarm for 1:00pm, and it's now 2:10pm. It started playing a second or two of the Alarm sound just now. And that was it. Very hot to the touch.
But I am happy that this is my first re-boot since Friday.
These hangs/black photos/hot battery drains may all be different issues, but I am still definitely leaving my shim inside the card. No reboot since Friday is a big improvement for this unit!
Good day
I recently upgraded my TyTn from WM5 to WM6. Since upgrade 1GB and 2GB Apacer micro SD's that worked fine are not recognised by the phone.
Am I missing any setting in WM6? Can someone please help as I need to access info on the cards ASAP.
Thank you
Just got my new PQ1 2G card and replaced my old 2G Sandisk. My first impression is speed - much better with the PQ1. Also the general feeling is that it fails less or not at all. I have to work with it for the next 72 hours to give you my statistics comparing it to the Sandisk.
I'll keep you posted.
NO. This feels the same as my old Sandisk 2G memory. Every 4-5 hours my SD card stops responding. Mind you in the PQ1 case I can still see the card with my Explorer and even see the directory structure and the files. They just can't run. The messege I get is the progrmam is not found.
Hi everyone,
I bought my HTC Touch HD in April 2009 and I didn't customize the phone in any way. I only installed some backupping software and TomTom.
Anyway, the phone tends to freeze a lot. Sometimes it works fine for a week straight and then it just starts freezing. What happens is that the screen stops responding, as well as all buttons. The only way to fix that is by removing the back case and press the Reset button or by removing the battery. The freezes got worse over the last days. After a reset the phone sometimes already freezes before I can even enter my SIM card password.
It started freezing last year, but it seems to be getting worse now. I already tried a hard (full) reset, but that didn't solve the problem. Anyway, I found this after I removed the battery today: see attachment.
One of the 3 copper terminals is bent down, so it might not touch the battery. It looks like this might cause my problems. I tried bending it back carefully, but no success yet. Does anyone have an idea what I can do? Is it actually possible that a bend terminal can cause freezes?
Hoppah
i started having a similar problem yesterday, it gets worse if when I access the storage card and just locks up.
can anyone offer advise
The storage cards have been known to dramatically reduce the stability of these phones... I think I am at that stage (again) too...
My procedure, that's worked before, is:
- remove storage card from phone, put it in a adapter / USB/Flash port and connect to a Windows PC.
- Back-up required files to PC
- Open "My Computer" and right click on the removable drive (containing your SD), choose "Format"
- Make sure you select FAT file system over NTFS if offered the choice.
- Reinstate backed up files and try back in your phone.
Be careful when teasing that battery terminal, on different phones I've tried to re-allign the little brass terminals and snapped it from the tiny solder joint inside the case, despite it still being attached to the case... First I knew was the phone went from charging poorly, to not even powering up....
hello everyone,i have a problem,I bought a second hand hd 2 today , was working everything normally,but in the evening it freeze and appeared a blank screen. I try to make a hard reset and the result was... a complete broken phone .It cannot be put on .. nothing.It doesn,t respond to any command ,it.s dead..It is any solution to this problem?
Have you tried charging it? - I know that it sounds stupid, but lets get that out of the way first.
yes,i tried,doesn.t appear any light for charging.. i will try with a new battery tommorow,thanks for reply..
Take out the battery, plug in the charger, then plug in the battery.
Do all your testing wthout the microSD card pluged in, as a corrupt card can cause a load of problems.
i bought it without a sd card in.That could affected the perfomance of the phone?maybe some software was in sd card and that causes the freezing?
4onu said:
i bought it without a sd card in.That could affected the perfomance of the phone?maybe some software was in sd card and that causes the freezing?
Click to expand...
Click to collapse
There are some pins for the battery that can get bent. I don't know exactly if they're on the battery or the phone itself but have read about many users having that problem. Check that.
First, my apologies if this is already solved using this method , i searched for hours but didn't see it !!
I have found an alternate solution for the HTC Surround reboot issue, after trying new sd cards, charging overnight and reloading stock software ( all not working ), tried the first thing that i really should have tried, changed battery and now everything is working again with no boot loop !!!!
Before i tried swapping the battery the tri color screen was showing ' SD unknown 89 ' , and now after the battery swap is actually showing what ever SD i put in, so a bad battery could well be related to some of the SD card issues too, this could also be caused by a faulty charger which will both kill the battery and possibly fry you SD card !!!
Hopefully a few of you will find this really helpful, judging by what i have read there are alot of people who have tried all the tested methods such as swap the micro sd without any luck and are still stuck with a semi brick.
bluerichblue said:
First, my apologies if this is already solved using this method , i searched for hours but didn't see it !!
I have found an alternate solution for the HTC Surround reboot issue, after trying new sd cards, charging overnight and reloading stock software ( all not working ), tried the first thing that i really should have tried, changed battery and now everything is working again with no boot loop !!!!
Before i tried swapping the battery the tri color screen was showing ' SD unknown 89 ' , and now after the battery swap is actually showing what ever SD i put in, so a bad battery could well be related to some of the SD card issues too, this could also be caused by a faulty charger which will both kill the battery and possibly fry you SD card !!!
Hopefully a few of you will find this really helpful, judging by what i have read there are alot of people who have tried all the tested methods such as swap the micro sd without any luck and are still stuck with a semi brick.
Click to expand...
Click to collapse
I've the same problem , but i want to know where's the problem because i don't want to buy a battery and then find out that the problem is in the SD card !!
Mahmoud_Ali said:
I've the same problem , but i want to know where's the problem because i don't want to buy a battery and then find out that the problem is in the SD card !!
Click to expand...
Click to collapse
There is no way of knowing, start with the battery as it is the cheaper of the 2 to buy ( only about 10 dollars ) and if it doesn't work after a good charge then it is most likely the SD card[ !!
It is an old issue with the rebooting to HTC logo only over and over again and mostly it seems the SD cards were faulty but i have heard of people still with the issue and i found this to work but i can't tell you which is your problem, maybe you know someone with the same phone ? just try their battery and if it works you know it is just battery !!!!
bluerichblue said:
There is no way of knowing, start with the battery as it is the cheaper of the 2 to buy ( only about 10 dollars ) and if it doesn't work after a good charge then it is most likely the SD card[ !!
It is an old issue with the rebooting to HTC logo only over and over again and mostly it seems the SD cards were faulty but i have heard of people still with the issue and i found this to work but i can't tell you which is your problem, maybe you know someone with the same phone ? just try their battery and if it works you know it is just battery !!!!
Click to expand...
Click to collapse
my phone keep restarting mostly when i try to play Games
Mahmoud_Ali said:
my phone keep restarting mostly when i try to play Games
Click to expand...
Click to collapse
It could be related to the SD card, if games or data are stored here it could just be corrupted and preventing proper play and restarts the device, if it restarts at the same point every time is likely to be the issue but you will need to do a factory reset which will erase all data, so make sure you backup what you want to keep !!!
If the phone is working during normal usage and only restarts during games, it is likely due to overheating, the graphics are very demanding on the system and it is possible once the phone reaches an unsafe level, automatically shuts down to prevent damage to the motherboard or it can be a compatibility issue, if the games are old version on an updated Rom or vice versa !!
If the phone does not feel hot, it could be a hardware issue, if the phone is used excessively for games, it could also be a worn out graphics processor chip !
Restart again and again
I have issue that when insert the sim phone gets restart again and again and there is no such problem without sim card why ? please help
Ghfran said:
I have issue that when insert the sim phone gets restart again and again and there is no such problem without sim card why ? please help
Click to expand...
Click to collapse
It is probably a faulty Sim card reader, this is a replaceable part and is easily available on ebay , it is the same part which has the SD card holder, just search for Sim card reader flex cable on ebay, it is also an easy part to replace if you have a little experience opening up phones too !!
Hi guys,
A few days ago my s5 had an 'episode'. My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen:
My battery seems to drain really fast
When the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pin
Almost every time I unlock my phone now it tells me to check the battery cover is correctly sealed
At one point yesterday it got really hot in my pocket (so I took the battery out to chill it out).
So I am wondering if my s5 fried the SD card possibly? a different SD is recognised fine by the phone. And any ideas how I can fix the strange behavours? I have tried taking the battery out for a while etc. Cheers for any advice in advance.
The warning to close the charging cover is a normal annoyance
Hot battery depends what you're doing with it, and if it's closed up in your pocket while it's busy
Long time unlocking is not unheard of either
All your faults seem normal, sounds like the MicroSD card just committed suicide
fair point but all of these things started happening at exactly the same time just as the SD card fried...
danstar100 said:
fair point but all of these things started happening at exactly the same time just as the SD card fried...
Click to expand...
Click to collapse
I have the exact same problem
so it seems taking out the buggered SD card sorted the other problems - I think it was constantly trying to access it and draining resources. Seems sorted now - so just a new SD card is needed