[Q] How to activate? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I Have had this phone since May 3rd I was having signal issues so I did the ##72786# Reset and now my phone won't activate any more. I just moved to Sprint when I got this phone so I don't have a backup any help is appreciated. Thanks

nicotheandroidguy said:
I Have had this phone since May 3rd I was having signal issues so I did the ##72786# Reset and now my phone won't activate any more. I just moved to Sprint when I got this phone so I don't have a backup any help is appreciated. Thanks
Click to expand...
Click to collapse
Have you done any modifications to the device? ##72786# always works for me.
I mean worse case scenario, you can do a hard reset or take it to a sprint store.
Sent from my SPH-L720 using XDA Premium 4 mobile app

Salil999 said:
Have you done any modifications to the device? ##72786# always works for me.
I mean worse case scenario, you can do a hard reset or take it to a sprint store.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No I just flashed back to stock MDC took it to the store and they couln't help me. Customer Support gave me a $10 bill credit and will have engineers look in to it i know it is a issue with the phone so what else do you recommend I do. BTW do you know how to manually write a data profile because I tried manually activating it and only calls and text worked.

nicotheandroidguy said:
No I just flashed back to stock MDC took it to the store and they couln't help me. Customer Support gave me a $10 bill credit and will have engineers look in to it i know it is a issue with the phone so what else do you recommend I do. BTW do you know how to manually write a data profile because I tried manually activating it and only calls and text worked.
Click to expand...
Click to collapse
Well that was nice of customer support. I highly doubt it, but maybe you can update to MDL or MF9.
And I don't know blue to, I'm sorry. But if you got texting and calls working, I think it's a step in the right direction. Just the data doesn't work , right?
Sent from my SPH-L720 using XDA Premium 4 mobile app

Salil999 said:
Have you done any modifications to the device? ##72786# always works for me.
I mean worse case scenario, you can do a hard reset or take it to a sprint store.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Salil999 said:
Well that was nice of customer support. I highly doubt it, but maybe you can update to MDL or MF9.
And I don't know blue to, I'm sorry. But if you got texting and calls working, I think it's a step in the right direction. Just the data doesn't work , right?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im already on MF9 through software updates. You are correct just data doesn't work.

nicotheandroidguy said:
Im already on MF9 through software updates. You are correct just data doesn't work.
Click to expand...
Click to collapse
I'm not sure then, sorry. Hopefully someone else can give you some advice. The hands free activation has never failed me before, so I'm not sure what to say.

Salil999 said:
I'm not sure then, sorry. Hopefully someone else can give you some advice. The hands free activation has never failed me before, so I'm not sure what to say.
Click to expand...
Click to collapse
Thanks anyway I called sprint they said they were sorry and have me $20 of my bill then I woke up this morning and it activated.
Sent from my GT-I9505G using XDA Premium 4 mobile app

Related

I may retire the Supersonic today...

For an HTC One V with Cricket (yes, because of budget issues). I still plan on keeping the EVO, and will even donate it to developers of needed. But my question is, besides the One V, what other HTC no-contract phones do you think I would enjoy after all my time with the supersonic? Something I can modify with OC and UV and sound mods. Any suggestions are greatly appreciated and again, hit me up if a dev needs a perfectly working EVO! Thanks.
Sent from my PC36100 using xda app-developers app
You'd be better off getting a samsung device, less hassle to root and more development due to the easier rooting. Plus all the samsung devices are selling way more than htc now. Lots of ppl have come from the evolte to the sgs3 or note 2 from terrible reception and lte > 3g/wifi handoff issues where the data just drops out til a reboot.
I like to break stuff!
The cricket service on the 3vo is way better than sprint. My of evo gets 1.5 on 3g and the 3vo usually gat about 2.2 on 3g. Yes rooting is a pain but has gotten easier with a bootable CD ROM. Plus for around 100 for a used one with bad ESN how can you go wrong.
Sent from my PC36100 using xda app-developers app
Good advice, I appreciate it. I ended up just flashing the EVO, but immediately afterwards I changed my number on their website and dialed *228 and let my phone reboot, now 3g internet doesn't work at all. Talk and text are fine.
Sent from my PC36100 using xda app-developers app
CyanJustice said:
Good advice, I appreciate it. I ended up just flashing the EVO, but immediately afterwards I changed my number on their website and dialed *228 and let my phone reboot, now 3g internet doesn't work at all. Talk and text are fine.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
I hope you flashed it yourself. When ever you change your number you have to open qpst and change it in there also to get you data to work. Now before you change anything you will want to make sure you read from the phone and then save that information on the pc. I normally call it whatever the old phone number was. Then you want to make sure you write down the IMSI_S number. It is in the cdma tab. Now go through the tabs and change all the old numbers to the new one. Then go back to the cdma tab and make sure the IMSI_S number is correct and then save that profile. Now write to your phone and once it reboots you will have data again.
I got a one v for my gf. its decent. screen is a little small and dont like the sealed battery. sound is good because of the beats audio. as far as rooting, not sure. she wont let me touch it
jlmancuso said:
I hope you flashed it yourself. When ever you change your number you have to open qpst and change it in there also to get you data to work. Now before you change anything you will want to make sure you read from the phone and then save that information on the pc. I normally call it whatever the old phone number was. Then you want to make sure you write down the IMSI_S number. It is in the cdma tab. Now go through the tabs and change all the old numbers to the new one. Then go back to the cdma tab and make sure the IMSI_S number is correct and then save that profile. Now write to your phone and once it reboots you will have data again.
Click to expand...
Click to collapse
This is helpful, when I try it I'll get back to you. I'm at the library now to use internet but can't install such programs here due to policies, ect. I'll try again either tomorrow over the weekend.
Sent from my PC36100 using xda app-developers app
And no, I paid forty bucks to cricket to flash. And when I tried to go to a closer one to reflash they said I had to pay 20 bucks or go to the store I initially flashed at. How lame is that?
Sent from my PC36100 using xda app-developers app
Sure you can hit me up here or my email which would be a little quicker to get any extra help you need. I have flashed two evo's and a 3vo myself and helped out on many more. Plus my last girlfriend liked to change her number every few months so fixing that will be a snap.
Email address coming via pm in a few moments.
If you want to, you can keep using your EVO on Ting (a Sprint MVNO). Ting allows you to BYOD and I've brought two EVOs over without any problems. No overage penalties and refunds for what you don't use.
If you don't use tons of data (or are always within range of wifi), it can be very cheap. If you stream movies all day, it'll cost you an arm and a leg, though.
Think of it as the open-source carrier.
aw82 said:
If you want to, you can keep using your EVO on Ting (a Sprint MVNO). Ting allows you to BYOD and I've brought two EVOs over without any problems. No overage penalties and refunds for what you don't use.
If you don't use tons of data (or are always within range of wifi), it can be very cheap. If you stream movies all day, it'll cost you an arm and a leg, though.
Think of it as the open-source carrier.
Click to expand...
Click to collapse
I actually was just on Ting, haha, they're good service but too expensive, I like unlimited data.
Yeah so reflashing with cricket to regain 3g and mms is a no go right now, cricket wants to charge me and I can't do that right now. I'll be sure to shoot you an email in my attempts to get my phone working again.
Sent from my PC36100 using xda app-developers app
CyanJustice said:
I actually was just on Ting, haha, they're good service but too expensive, I like unlimited data.
Yeah so reflashing with cricket to regain 3g and mms is a no go right now, cricket wants to charge me and I can't do that right now. I'll be sure to shoot you an email in my attempts to get my phone working again.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
I am using my og on cricket it is not hard to do.
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jlmancuso said:
I am using my og on cricket it is not hard to do.
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Click to expand...
Click to collapse
I'm sure it's not, I just don't have a computer or internet connection I can use at my leisure to use cdma workshop and such.
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jlmancuso said:
I am using my og on cricket it is not hard to do.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
I was thinking of flashing to cricket but do i need a special kind of rom or can i use whatever.(currently on maz jb rom-best ever!)
Sent from my PC36100 using Tapatalk 2
I've been using DK reincarnation. I messed up msl programming and got it reflashed at a repair place, 3g works but gets an error message every half hour or so and mms is a no go. I'm gonna do it myself when I get the time.
Sent from my PC36100 using xda app-developers app
Just flashed it myself, everything's working perfectly. The PRL I got for Austin is wicked fast, even after my 1GB cap.
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CyanJustice said:
..... The PRL I got for Austin is wicked fast....
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Click to expand...
Click to collapse
Can I bum that prl from you man, I travel between West Texas and San Antonio too much and always need 3g (if not at least 1x), when I'm in SA. Thanks either way.
Sent from my PC36100 using xda premium
Wambo_Bomb said:
Can I bum that prl from you man, I travel between West Texas and San Antonio too much and always need 3g (if not at least 1x), when I'm in SA. Thanks either way.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Hang on
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http://www.cricketusers.com/flashin...al-cricket-preferred-roaming-list-thread.html
Enjoy!
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CyanJustice said:
http://www.cricketusers.com/flashin...al-cricket-preferred-roaming-list-thread.html
Enjoy!
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
Awesome man. Thanks.

Sprint S4 & Boost

First off,id just like to say,that i own both phones here,And that the S4 is currently off conract.
To adhere to forum rules,i wont go into much detail,
but does anyone know where i can find a reasonable flashing guide for the S4?
I just dropped 108$ on the paid version of CDMA Workshop.
The Donor Phone Is A Samsung Rant.
Not asking for exact instructions,but if anyone could tell me where to look or advise me on the proper ways of going about it.
Ive spent the last 72 hours with about 5 hours of sleep in between trying to figure this out.
iPhone 4S 6.1.3
GotHeart
GotHeart said:
First off,id just like to say,that i own both phones here,And that the S4 is currently off conract.
To adhere to forum rules,i wont go into much detail,
but does anyone know where i can find a reasonable flashing guide for the S4?
I just dropped 108$ on the paid version of CDMA Workshop.
The Donor Phone Is A Samsung Rant.
Not asking for exact instructions,but if anyone could tell me where to look or advise me on the proper ways of going about it.
Ive spent the last 72 hours with about 5 hours of sleep in between trying to figure this out.
iPhone 4S 6.1.3
GotHeart
Click to expand...
Click to collapse
Flashing as in a kernel? A custom ROM?
Salil999 said:
Flashing as in a kernel? A custom ROM?
Click to expand...
Click to collapse
Flashing gs4 to boost mobile
Sent from my SPH-L720 using xda premium
daniel4653 said:
Flashing gs4 to boost mobile
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
What do you mean by boost mobile?
Hit the "Thanks" button if I helped!
Salil999 said:
What do you mean by boost mobile?
Hit the "Thanks" button if I helped!
Click to expand...
Click to collapse
really?
Salil999 said:
What do you mean by boost mobile?
Hit the "Thanks" button if I helped!
Click to expand...
Click to collapse
He means the MVNO owned by Sprint aka a carrier that uses sprints networks here's there site for more info http://www.boostmobile.com/.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Salil999 said:
What do you mean by boost mobile?
Hit the "Thanks" button if I helped!
Click to expand...
Click to collapse
http://youtu.be/3J6a8x8k6pg
Sent from my SPH-L720 using Tapatalk 4
There is a pretty complete guide on team-nocturnal site. Its pretty much the same as the s3. So look for s3 to boost guide...
Sent from my SPH-L720 using xda app-developers app
nicotheandroidguy said:
He means the MVNO owned by Sprint aka a carrier that uses sprints networks here's there site for more info http://www.boostmobile.com/.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks, and sorry, I was thinking he was talking about a mod or something similar.
Salil999 said:
Thanks, and sorry, I was thinking he was talking about a mod or something similar.
Click to expand...
Click to collapse
That's ok.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Deleted USE link below!
THIS is for the s3 but should be pretty much the same for the s3:
http://forum.xda-developers.com/showthread.php?t=2581259
Calling, sms, mms, 3g data (BOOST MOBILE)
can someone help me with moving my s4 to boost. ive looked and cant find any guides.
the last link posted is dead
Sprint S4 to Boost Mobile
steveokinevo said:
can someone help me with moving my s4 to boost. ive looked and cant find any guides.
Click to expand...
Click to collapse
I recently had the same problem trying to get my sprint s4 to boost, I called about 4 boost mobile stores a lot of them said it cant be done but I did find one thatwas able tp help. I purchased a new plan with boost and ported my number over. They did a over the air flash through their customer service. They powered off the phone and after a few mins they turned it back on, it no longer had the sprint boot logo it was boost mobile and has been working fine ever since with full lte. Only thing you will need will be a sim card from sprint. if you still have the orginal sim card in it, it will work fine. Hope this helps....
Yeah i had my first s4 put over to boost back around the last of oct. just called gave the dec and it was put right on my account. Bought a black one called to take the white one off and add black one and was told i had to take it to a boost store. Told them that was bs as i did not have to do it with the first one, then she went ahead and put it on my account. As long as your phone has a clean esn it should be good to go.

Sprint Activation

I have got Sprint S4 and it is stuck on Hands free Activation. I don't have Sprint coverage here so how can I be able to activate this phone? I plan to unlock it and use it with another carrier.
Thanks.
In a another country, yes
In this country, no
If u don't have Sprint coverage there, go to somewhere you get coverage to activate it or call sprint they might give you an airrave
Sent from my SPH-L720 using XDA Premium 4 mobile app
gtuansdiamm said:
In a another country, yes
In this country, no
If u don't have Sprint coverage there, go to somewhere you get coverage to activate it or call sprint they might give you an airrave
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for your reply.
Yes I am in another country. Does that mean I won't be able to activate this phone without sending it to USA probably? Isn't there any hack or something?
you can root and delete/freeze the activation apk
PapaDocta said:
you can root and delete/freeze the activation apk
Click to expand...
Click to collapse
Thanks for the hint. Tried it by renaming activation.apk to activation.apk.bak but the "Hands free activation" still pops up on every boot. I don't get any signal even after unlocking.
to get signal you will need to program the phone.. and for that you can use DFS to input your CDMA network information manually...
PapaDocta said:
to get signal you will need to program the phone.. and for that you can use DFS to input your CDMA network information manually...
Click to expand...
Click to collapse
I didn't know that. Just got this phone last night and am struggling to get it to work.
Can you please link me to some guide or provide a few links on how to program the phone?
And won't I be able to use this phone with GSM carriers?
You can try freezing all Sprint apps
As for unlocking follow this
http://forum.xda-developers.com/showthread.php?t=2415587
Sent from my SPH-L720 using XDA Premium 4 mobile app
gtuansdiamm said:
You can try freezing all Sprint apps
As for unlocking follow this
http://forum.xda-developers.com/showthread.php?t=2415587
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have already unlocked using the same method you linked to.
As for freezing all Sprint apps, I've tried that and still the "handsfree activation" pops up out of nowhere. And still, I've no signal.
check these videos
Remove Hands Free Activation Samsung Galaxy S4
http://goo.gl/oJtN8M
How To Flash Samsung S4 to Boost Mobile or Verizon
http://goo.gl/d45unr
on the last video you can use DFS instead of CDMA Workshop...

Ugh I made such a mistake

I upgraded yesterday and noticed my husband's galaxy box said MF3 so I was looking pretty screwed for rooting/roms. Cue today when I notice that my box says MDL! I am filled with hope! Then I realize with dread that my phone made a crazy noise in the middle of the night and I half asleep hit update. Dreaded MF3 now. Ugh. I feel like the world's biggest idiot and I can't reverse.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Look nto safestrap itll allow u to duel boot a rooted device so as not to touch thestock rom
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Did you get your phone at the AT&T store?
Just asking in case because if you got the phone from Costco by any chance, you can return it without any questions asked and get one that has MDL on it.
deron37129 said:
Look nto safestrap itll allow u to duel boot a rooted device so as not to touch thestock rom
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh I will it just seems like the difficulty level has increased a lot. I considered myself fairly tech savvy (coming from a jailbroken iPhone 5) but a lot of rooting information is going over my head
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Wittyusernametaken said:
Oh I will it just seems like the difficulty has increased a lot. I considered myself fairly tech savvy (coming from a jailbroken iPhone 5) but a lot of rooting information is going over my head
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Rooting is very different than jailbreaking and more user involved. Don't feel bad. You'll get it down and then you'll be an Android master.
emckai said:
Did you get your phone at the AT&T store?
Just asking in case because if you got the phone from Costco by any chance, you can return it without any questions asked and get one that has MDL on it.
Click to expand...
Click to collapse
Yeah att store think I'm borked cause I could pay the restocking fee but how to exchange?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
If u just got it. Then u have 14 days to return to AT$T without restock fee. But doesn't guarantee u will get lucky with ur next one being MDL either. I bought 1 for each family member (4 total) and received only 1 MDL outta the bunch. But I been reading on the safe strap and it may be easier than dealing with AT$T
Sent from somewhere in the Galaxy using my S4Tardis
Wittyusernametaken said:
Yeah att store think I'm borked cause I could pay the restocking fee but how to exchange?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
When I had the Lumia 920 and returned it within 14 days, I still had to pay the restocking fee. ($36)
Just say you have some issue with your WiFi and it's extremely weak at your house, but your husbands WiFi strength is full. Basically tell them you have a defective device. They should be able to exchange the phone for you without the restocking fee. If you're brave enough, ask kindly if you could get a phone with the MDL software. If they bring one out that is MF3, ask kindly if they can recheck.
Good luck!
Wittyusernametaken said:
Oh I will it just seems like the difficulty level has increased a lot. I considered myself fairly tech savvy (coming from a jailbroken iPhone 5) but a lot of rooting information is going over my head
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Here you go straight to the point with pictures and videos should be easy enough.
http://gs4.wonderhowto.com/how-to/root-your-at-t-samsung-galaxy-s4-mf3-firmware-0148603/
Sent from my SAMSUNG-SGH-I337
emckai said:
When I had the Lumia 920 and returned it within 14 days, I still had to pay the restocking fee. ($36)
Just say you have some issue with your WiFi and it's extremely weak at your house, but your husbands WiFi strength is full. Basically tell them you have a defective device. They should be able to exchange the phone for you without the restocking fee. If you're brave enough, ask kindly if you could get a phone with the MDL software. If they bring one out that is MF3, ask kindly if they can recheck.
Good luck!
Click to expand...
Click to collapse
I actually am having a few issues with dropping wifi so I'm going to try my luck and see if I can get an MDL one this afternoon. Thanks. Hoping to avoid the restocking fee
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Good luck! Eager to know how it goes...
Wittyusernametaken said:
I actually am having a few issues with dropping wifi so I'm going to try my luck and see if I can get an MDL one this afternoon. Thanks. Hoping to avoid the restocking fee
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Good luck! I'm also eager to know how it went.
If they tell you it might be the router that is causing the issue, tell them they're wrong because your husbands S4 stays connected all the time and doesn't have any problems.
I took the MF3 uptate by choice just for a new challenge and its actually very easy to root using the card reader exFAT formated SdCard method.Safstrap is also very easy to install and use.its all good reading material here in Xda
Sent from my SAMSUNG-SGH-I337 using xda premium
I was sweating bullets. They forced a factory reset and were saying I had to keep the phone and so I pushed the fact that we are a cell phone only house and with no coverage at random it wasn't safe (since we use a mcell tower for coverage) then they approved it and had ONE in back.
Success!!!!
Can anyone tell me how I turn off updates so I stay at MDL and point me to the direction of the best rooting tutorial for slightly techy people? Lol.this was crazy.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Wittyusernametaken said:
I was sweating bullets. They forced a factory reset and were saying I had to keep the phone and so I pushed the fact that we are a cell phone only house and with no coverage at random it wasn't safe (since we use a mcell tower for coverage) then they approved it and had ONE in back.
Success!!!!
Can anyone tell me how I turn off updates so I stay at MDL and point me to the direction of the best rooting tutorial for slightly techy people? Lol.this was crazy.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
This will get you rooted and a custom recovery. On page 2 post 14 has the option for CWM or TWRP.
http://forum.xda-developers.com/showthread.php?t=2297900
You need Titanium Backup (paid version) to freeze these 3 files.
http://forum.xda-developers.com/showpost.php?p=41424569&postcount=4
*edit* Whatever you do, do not put the SIM in or setup your wifi until the 3 files are frozen.
~wolverine~ said:
This will get you rooted and a custom recovery. On page 2 post 14 has the option for CWM or TWRP.
http://forum.xda-developers.com/showthread.php?t=2297900
You need Titanium Backup (paid version) to freeze these 3 files.
http://forum.xda-developers.com/showpost.php?p=41424569&postcount=4
*edit* Whatever you do, do not put the SIM in or setup your wifi until the 3 files are frozen.
Click to expand...
Click to collapse
Thank you!! Uh, I connected to the wi-fi for a little bit but I'm still on MDL, I just turned it off, hopefully I was fast enough. I'm rooting right now and then Titanium Backup to freeze the files.
Wittyusernametaken said:
Thank you!! Uh, I connected to the wi-fi for a little bit but I'm still on MDL, I just turned it off, hopefully I was fast enough. I'm rooting right now and then Titanium Backup to freeze the files.
Click to expand...
Click to collapse
Just use the tutorial that is located in the General section.
Root -> Custom recovery (I suggest CWM) -> Custom ROM.
If you use CASUAL to root, Loki and install TWRP after that is complete, download ROM Manager from the playstore and flash CWM. (I've been having boot issues with AOSP (CM10.1) and switching to CWM helped)
If you want a really simple ROM, I suggest CyanogenMod 10.1 RC2 (get.cm) or you could do NIGHTLIES. Up to you.
Glad you were able to get an MDL version!
emckai said:
If you use CASUAL to root, Loki and install TWRP after that is complete, download ROM Manager from the playstore and flash CWM.
Click to expand...
Click to collapse
CASUAL will give the option to install CWM. No need for ROM Manager.
~wolverine~ said:
CASUAL will give the option to install CWM. No need for ROM Manager.
Click to expand...
Click to collapse
I don't think it gives you an option to install CWM?
http://forum.xda-developers.com/showthread.php?t=2297900
That is the one I used and it never gave me the option to pick CWM over TWRP.
emckai said:
I don't think it gives you an option to install CWM?
http://forum.xda-developers.com/showthread.php?t=2297900
That is the one I used and it never gave me the option to pick CWM over TWRP.
Click to expand...
Click to collapse
Go to post 14 in this thread like I said and you'll have the option for TWRP or CWM!

Called ATT for the update

Tried the update using the phone, no go. Called ATT and the ATT woman ended up pushing the update via wifi to my wifes phone. Took about and hour from start of download to the reboot.
popo219 said:
Tried the update using the phone, no go. Called ATT and the ATT woman ended up pushing the update via wifi to my wifes phone. Took about and hour from start of download to the reboot.
Click to expand...
Click to collapse
I called at&t and was told no such update exist..... still on 4.2.2.
Then that person lied to you. My wife's phone showed 4.3 after the reboot.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I can confirm had att push 4.3 to my phone just did it on 4.3.now:thumbup:
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Downloaded the update last night and took about 8 hours to complete.. my god AT&T servers are deadly slow. Took 10 minutes to install.
ralphie1267 said:
I can confirm had att push 4.3 to my phone just did it on 4.3.now:thumbup:
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Click to collapse
What did you have to say? I swear I talked to two of the "support" people and they were as dumb as a box of rocks... they think that 4.2.2 is the new update...
Sent from my SAMSUNG-SGH-I337
I told them that an update was released earlier that day and that when I checked using my phone, it said my phone was up to date. The woman checked and confirmed what I had told her so she did what she had to on her end and pushed it to my wife's phone. The woman actually called it a firmware update instead of just an update.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
A similar thing happened to me. Last night, I was told that there was definitely an update available and that it would come to my phone within the next few hours. It did, but I called AT&T this evening about Knox, and was told that the update has been pulled. According to the rep, they made a statement that "AT&T and Samsung have pulled the update and are looking into issue." They go on to mention Galaxy Gear support, call quality, but that is it. They mention nothing about Knox.
ToastyyX said:
What did you have to say? I swear I talked to two of the "support" people and they were as dumb as a box of rocks... they think that 4.2.2 is the new update...
Sent from my SAMSUNG-SGH-I337
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Yea ..lol. some if the att fokes dont no what they are talking about with this update. I got lucky 2nd time around actually spoke to someone who new what I was talking about... but it does work..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
It took me three times. Turns out that at&t update manager app was disabled and there isn't a way to enable it... I have to take it to Best Buy or factory reset to fix lol... Samsung has an excellent skilled support team.
Sent from my SAMSUNG-SGH-I337
If you change the date on your phone you can keep checking the servers for ota.
Sent from my SAMSUNG-SGH-I337 using xda premium
ralphie1267 said:
I can confirm had att push 4.3 to my phone just did it on 4.3.now:thumbup:
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Can you please share how you did this. Who did you talk to. Their number and so on?
I just dialed 611 and got ahold of, I think her first name was Carol (she was American and spoke excellent English), just tell whoever answers that you want the firmware update that'll take your phone from 4.2.2 to 4.3. Whoever you talk to should understand that, if not, demand to talk to someone else or a supervisor.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
26.2man said:
Can you please share how you did this. Who did you talk to. Their number and so on?
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All I did was told them update keeps failing..now keep in mind it took 2 or three times before I got someone who knows what they're doing .from there she pushed update to my phone. Also u have to be on mf3 from what I understand or the update wont work or this is just bs. Also there is no root or recovery if u are ok with this I will explain more if u need there are a few more steps to it..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ralphie1267 said:
All I did was told them update keeps failing..now keep in mind it took 2 or three times before I got someone who knows what they're doing .from there she pushed update to my phone. Also u have to be on mf3 from what I understand or the update wont work or this is just bs. Also there is no root or recovery if u are ok with this I will explain more if u need there are a few more steps to it..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Got a hold of ATT they said that they have stopped pushing it out because of too many issues it was causing on some GS4's. Said ATT wa working on a fix and it would be back on OTA as soon as possible so I guess its just sit tight and wait.
26.2man said:
Got a hold of ATT they said that they have stopped pushing it out because of too many issues it was causing on some GS4's. Said ATT wa working on a fix and it would be back on OTA as soon as possible so I guess its just sit tight and wait.
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They had the same problem with the 4.3 S3 update. Maybe they will include the Profile creator (KNOX) app that they previously excluded when they restart the OTAs.
AT&T Update
I was right by an AT&T Store when reading this, and went in to ask for myself. (I have an S4.) And he said to be patient, and that he doesn't know when it will be available.
andrewlima said:
I was right by an AT&T Store when reading this, and went in to ask for myself. (I have an S4.) And he said to be patient, and that he doesn't know when it will be available.
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Classic "canned" response. It's a good bet the AT&T employee had no idea of what you were talking about.
scott14719 said:
Classic "canned" response. It's a good bet the AT&T employee had no idea of what you were talking about.
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There's a good chance that's the situation. Disappointing if so.
Sent from my SGH-I337 using Tapatalk
On the phone with Samsung now. I337 updates have stopped but he doesn't know why. At least I got the truth from Samsung instead of the fellow at AT&T who told me over and over that my phone is up to date and that my gs4 model doesn't get the 4.3 update. A$$clown.

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