Database Users

Market stuck "Downloading"

Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go

You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.

I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?

Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.

Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.

Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous

Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....

I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App

lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?

The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...

lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore

Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)

Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.

yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.

Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market

ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them

hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!

Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?

I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.

Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!

[Q] PlayStore not working after ROOT

Hello everyone,
I just unlocked and rooted my Nexus 4 using the Toolkit by mskip and noticed that I cannot download anything from the PlayStore.
At first I though the WIFI was broken, but I can surf the web so it's clearly an issue with the market.
I have then used the Toolkit by Wugfresh to bring the phone back to stock but the problem is still there: I cannot download anything from the market! The phone downloaded and installed the 4.2.1 fine but cannot download any of the 57 apps queued in the market.
Any ideas or suggestions? Thanks!

Have you tried clearing data? Are the downloads pending?
Go to Settings/Apps/All and clear data of Download Manager.
Try clearing data of the Play store if that doesn't help.

admiez said:
Have you tried clearing data? Are the downloads pending?
Go to Settings/Apps/All and clear data of Download Manager.
Try clearing data of the Play store if that doesn't help.
Click to expand...
Click to collapse
Thanks for the tip: I cleared the data of both Download Manager and Playstore but it doens't work.
I tried to sign out and back in too. Still no luck.
Unbelievable.

I doubt it has anything to do with root, but install the following gapps and in pretty sure your problem will be resolved.
http://forum.xda-developers.com/showthread.php?t=2012857
[Gapps][Unofficial][4.2.1 JOP40D]~Custom Gapps Package by Me~
I had a number of problems with the Play store, keyboard, and camera but after flashing these gapps, all is good.
Sent from my Nexus 4 using xda premium

Upon further investigation and trials, I currently find myself in this situation:
- Playstore works both with WIFI and GSM but can only download content via GSM (no Idea why!!)
- Everything else works fine over WIFI (and GSM).
So for whatever reason PlayStore let me browse the catalogue via WIFI but won't let me download/update anything unless I switch to GSM.

Dr Zoidberg said:
I doubt it has anything to do with root, but install the following gapps and in pretty sure your problem will be resolved.
http://forum.xda-developers.com/showthread.php?t=2012857
[Gapps][Unofficial][4.2.1 JOP40D]~Custom Gapps Package by Me~
I had a number of problems with the Play store, keyboard, and camera but after flashing these gapps, all is good.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
thanks but I would like to understand what happened an why to the original app first! :good:

Are your time and date correct?
Sometimes that makes the play store not work
Sent from my Nexus 4 using xda app-developers app

Also, in addition to the apps mention, also clear data for "Google Services Framework"
If that doesn't work try clearing your /cache partition, possibly even /data/dalvik-cache and reboot

rstuckmaier said:
Also, in addition to the apps mention, also clear data for "Google Services Framework"
If that doesn't work try clearing your /cache partition, possibly even /data/dalvik-cache and reboot
Click to expand...
Click to collapse
Thanks but it didn't work.
I tried EVERYTHING. It doesn't make any sense. Also using the Toolkit I did an OEM LOCK. And it still doens't work.

Jordanooo said:
Are your time and date correct?
Sometimes that makes the play store not work
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes they are.

It turns out the problem is NOT the phone but something else: even my g/f's GS3 cannot download via WIFI from the PlayStore!!!
Kill me.

Sim-1 said:
It turns out the problem is NOT the phone but something else: even my g/f's GS3 cannot download via WIFI from the PlayStore!!!
Kill me.
Click to expand...
Click to collapse
reboot your router, i have had this happen on sensation and gnex. it was an issue with my router. pull the plug for 30 seconds and let sync back up

I tried that already earlier but didn't work. Will give it another go.

any update? im stumped too! dam wifi is broken!!! now can't even do anything

I rooted using mskip's toolkit (with busybox but on stock recovery) and also had a wifi issue. I was already on the latest OTA (4.2.1) before doing anything and at that time the wifi was connecting just fine. After rooting, the wifi was not connecting to the same signal as it had been before. When it finally did connect, I was also unable to access the Play Store but could browse the internet just fine. I turned wifi off, restarted the phone, then used mobile data to update the Google system apps. After that, the Play Store was working with wifi connected. Wifi is still having trouble connecting to a "fair" strength signal where before it connected without an issue so unsure on that but Play Store at least is back when the wifi signal is strong. Hope this helps.

Nexus4 want work with my router running wddrt.. .trying to trouble shoot it
It connects strong signal but just want dload apps. Can't do speedtest. I can browse google playstore but won't dload apps atfer 10x cancel it might install app by shear luck.... my wifi works on other routers,places
Sent from my TC970 (Wi-Fi) using xda app-developers app

4.4 (KRT16S) WiFi problems

Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
EDIT: The WiFi connects and most of the apps work, it's just some of the Google apps that do not: Google+, YouTube, Play store/music, Hangouts and some others.

GappaX said:
Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
Click to expand...
Click to collapse
how old is your router? Does it support 2.4Ghz or 5Ghz? In Wifi, select "Advanced" and select the frequency that your router support.

I have this one, not that old, but still only 2.4 GHz:
- D-Link DWL-2100AP
- http://www.dlink.com/-/media/Business_Products/DWL/DWL 2100AP/Manual/dwl2100ap_manual_EN_USA.pdf

Update: Well...somehow it fixed itself after a while (day), the only permanent change to my WiFi settings was changing the channel and SSID...no idea what's the reasoning behind this, but I'm glad it's working now

The problem is DNS related - once I set Google's DNS (8.8.8.8, 8.8.4.4) for my home WiFi on the phone, all the problems were gone. Fixed the problem on my N4 KitKat and another user's N7 KitKat with completely different AP/router.
Weird - all the other devices have no problems with my router's DNS (different device than the AP). Hope that helps somebody who has the same problem

Wi-Fi notification icon has turned orange after a reboot and now all Google services

Hey,
I've got an issue on my Nexus 4 where my wifi notification icon what used to appear white has turned orange and now all my Google Services no longer work... neither do push notifications as it's unable to connect somehow so apps like PushBullet aren't working either.
It all happened after I rebooted my phone...
I've tried:
• Clearing Data
• Fix permissions via recovery
• Rebooting several times
• Enabling Flight Mode & rebooting then disabling and rebooting again.
• I've tried rebooting the router (it's not the router as my Nexus 10 and other devices all work fine)
I've had the same problem on Paranoid Android which I used to fix by flashing the rom and gapps again (dirty flash) but I switched to stock so don't know what to do or how to fix.
Anyone got any ideas?
Thanks
Sent from my Nexus 4

An orange icon means that there is no connection to the Google services. Try if you can connect to a different network, otherwise you will have to flash a new radio.
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu

SMillerNL said:
An orange icon means that there is no connection to the Google services. Try if you can connect to a different network, otherwise you will have to flash a new radio.
Sent from my Nexus 4, want to know my current project? Check http://team-fun.eu
Click to expand...
Click to collapse
Thanks for your reply, It was working fine just before I rebooted and then it just stopped, browsing on baconreader, tapatalk messaging over kik, facebook...etc all work fine and I still have an internet connection of sorts but the google stuff doesn't, trying different networks doesn't help either.
How can I reflash stock without losing anything?

I fixed it by flashing system.img but obviously that meant i had to resetu root, xposed, adblock...etc which is a nussance

Bump, anyone know how to stop this from happening it's happened 5 times since I originally posted this.
It happens when I reboot occasionally and the only way I know how to fix it is flash system.img
Sent from my Nexus 4

Why don't you start fresh and flash all of the factory images including userdata partition (obviously this will wipe your phone clean, do make a backup of your sdcard contents). Might wanna factory reset after flashing all of the images too.

It does the same thing after a free days, makes no difference it does it on all three of my nexus devices...
Sent from my Nexus 4

Hyflex said:
It does the same thing after a free days, makes no difference it does it on all three of my nexus devices...
Sent from my Nexus 4
Click to expand...
Click to collapse
Search for wifi fix by kalo86 here in XDA. Download and flash that in recovery. Give that a try.
Sent from my Nexus 4 using xda premium

Tried that, doesn't fix the issue or prevent it.
Sent from my Nexus 4

Hi there
Does it work until you receive an update of Google Play Services through Play Store? I'm currently having the same issue but with my mobile data connection, not WiFi. I'm trying to get to the bottom of it.
An orange signal meter means you're not connected to Google Play Services. You can check the status by typing this in to your dialler:
*#*#426#*#*
Problems are usually due to the network blocking or closing the Google Play Services TCP port 5228
You could try checking your wireless router's firewall setup.

google play store wont work on home wifi

Hi all
first post on here after some help as ive not got a clue.
ive just got a note 4 from O2, have unlocked the phone after code from them, ive then stuck the Bebrand uk BTU on, received the Samsung update.
all has been working great, but all of sudden the play store wont install apps when running at home on wifi , fine on mobile data and fine on the work wifi can search the store fine, all web traffic is fine but it wont download and install apps.
get the error 495, but only on the home wifi any ideas, ive tried clearing the cache and data, ive removed my account hard rebooted, stuck account back on but still on luck when on wifi
help please

Maybe they banned your ip address, just joking
Sent from my SM-N910T using XDA Free mobile app

Do you have anything like lucky patcher installed?

would seem like an ip block must admit
no thing like that

willstaa said:
Hi all
first post on here after some help as ive not got a clue.
ive just got a note 4 from O2, have unlocked the phone after code from them, ive then stuck the Bebrand uk BTU on, received the Samsung update.
all has been working great, but all of sudden the play store wont install apps when running at home on wifi , fine on mobile data and fine on the work wifi can search the store fine, all web traffic is fine but it wont download and install apps.
get the error 495, but only on the home wifi any ideas, ive tried clearing the cache and data, ive removed my account hard rebooted, stuck account back on but still on luck when on wifi
help please
Click to expand...
Click to collapse
I had that error
did the defaults on the router
and solved the problem