I'm on T-Mobile and have read some threads on here about the same issue. Some reported it was an outage, but it happens to be kind of often for me to think it's just an outage. Basically, I can still see the H above the signal bars, but instead of it being blue like it would be when I have data, it's all gray. I can't use any internet when this happens and no matter what I do, I can't fix it. Its kind of annoying. I am completely stock. Anybody experience the same issue?
This happens to me but I have never noticed an inability to use Internet. I have always thought it just meant a slightly weaker or lower band signal or something along that general idea. I am probably totally wrong however.
Sent from my Nexus 7 using Tapatalk 4
mapheG2 said:
I'm on T-Mobile and have read some threads on here about the same issue. Some reported it was an outage, but it happens to be kind of often for me to think it's just an outage. Basically, I can still see the H above the signal bars, but instead of it being blue like it would be when I have data, it's all gray. I can't use any internet when this happens and no matter what I do, I can't fix it. Its kind of annoying. I am completely stock. Anybody experience the same issue?
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Click to collapse
The grey bars indicates that you are currently not connected to Google Play Services..
try on/off airplane mode..or rebooting.
I've tried both. I still can't connect to FB, check my email, or use my browser in any way. I just tried to reset my APN to default with hopes of something being fixed, but still the same problem. I experienced this issue a lot more when I was on 4.2.2, but since I upgraded to 4.3.. it happened less until today. It's been like 2 hours and I'm still data-less..
call tmobile. that sounds like a your local tmobile issue.
Did you flash custom ROM from 4.2.2 ?
mapheG2 said:
I'm on T-Mobile and have read some threads on here about the same issue. Some reported it was an outage, but it happens to be kind of often for me to think it's just an outage. Basically, I can still see the H above the signal bars, but instead of it being blue like it would be when I have data, it's all gray. I can't use any internet when this happens and no matter what I do, I can't fix it. Its kind of annoying. I am completely stock. Anybody experience the same issue?
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Click to collapse
Did you flash custom ROM from 4.2.2 ? In that case you should update your radios to the one which supported by 4.3.
^^ Nope, I am completely stock.
Related
hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks
alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.
I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?
Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.
Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.
Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.
no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.
robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
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Click to collapse
What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.
In the past few days, I've noticed my phone sometimes loses signal randomly: the bars will turn dark gray (not light gray) and there would be an "x" over the bars. Def. no "3G" indicator.
And it's happening in places where I normally get signal. A reboot doesn't fix this. I just have to wait until the signal is back up. I haven't installed anything new recently, nor am I running anything out of the ordinary.
Anybody else experiencing this as well? I did a quick search and wasn't able to find much.
I'm still on 2.3.2 (haven't gotten the OTA), unrooted.
I also experience this loss of signal. Constantly. Every time during a call.
cygnum said:
I also experience this loss of signal. Constantly. Every time during a call.
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Click to collapse
Just to clarify, this isn't happening to me during calls, or hasn't happened to me during a phone call yet. Sometimes I pick up my phone, and I see I have no signal. And of course, attempting to call out or access gmail/internet proves it so.
It's very frustrating.
2.3.3 comes with a updated radio.
You can also fastboot the updated radio but your phone isn't modded.
Sent from my Nexus S using Tapatalk
onthecouchagain said:
Just to clarify, this isn't happening to me during calls, or hasn't happened to me during a phone call yet. Sometimes I pick up my phone, and I see I have no signal. And of course, attempting to call out or access gmail/internet proves it so.
It's very frustrating.
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I will need to clarify myself too, I meant I always lose the data signal every time I'm in a call. As for the phone signal (bars), I have no issues.
cygnum said:
I will need to clarify myself too, I meant I always lose the data signal every time I'm in a call. As for the phone signal (bars), I have no issues.
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Click to collapse
Are you on EDGE (2G) or 3G or WiFi when that happens? EDGE does not support concurrent use of voice and data, but the other types of data should.
I have Straight Talk AT&T, and so far my experience has been mixed. Sometimes I get full reception and generally awesome speeds (coming from Sprint's slow ass network), other times I get absolutely no service, sometimes it randomly jumps into roaming and i can't get data.. and it stays 'stuck' in roaming mode.. I have to turn airplane mode on/off to fix it.
This all happens without my leaving my desk.
Apparently it isn't limited to Straight Talk AT&T though http://forum.xda-developers.com/showthread.php?t=2038963 http://forum.xda-developers.com/showthread.php?t=2037780
What's going on.. Am I part of a small group, or is this a larger issue..
OpenSignal Screenshots..
http://i.imgur.com/Zwohw.jpg
http://i.imgur.com/XxBBF.jpg
Notice the jump in bars between the two screenshots
same. hopefully they fix all these issues with a new radio. and also losing data while on a phone call!!!
Weird...on mine the bars go all the way down but when i do internet test i still get high connection. Also my internet works fine. Usually bars go down when i hold phone from top right.
Sent from my Nexus 4 using xda app-developers app
sometimes I lose all bars and am still talking on the phone. so strength meter is off and doesn't mean much at this point.
Mine goes all over the place with ST ATT just sitting it on a table
well hows att reception in your area in general? mines pretty steady as far as 1 bar give or take. but theres sometimes I will sit at zero bars all together and still have service. I wouldn't worry about it too much as long as your able to make and receive phone calls etc
daddioj said:
same. hopefully they fix all these issues with a new radio. and also losing data while on a phone call!!!
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Click to collapse
So it's been determined that it's not a hardware problem?
well its still early to tell. the phone is still very new so they have plenty of time to tweak the radio and fix bugs. lets hope its not some kind of weak radio hardware issue.
I've been having these as well. Quite annoying, but the data connection still pulls data and works. I've requested an RMA device and should be here tomorrow. Going to test with that, if it's the same then I'd keep this one I already have. Sometimes even if I have full service 5 bars, data will not work. The H will still be on stop of the signal bars, but it won't download/update any data, if I'm using any apps, it'll just hang.
xdviper said:
I've been having these as well. Quite annoying, but the data connection still pulls data and works. I've requested an RMA device and should be here tomorrow. Going to test with that, if it's the same then I'd keep this one I already have. Sometimes even if I have full service 5 bars, data will not work. The H will still be on stop of the signal bars, but it won't download/update any data, if I'm using any apps, it'll just hang.
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Click to collapse
What is the process for going about getting a replacement... and keep us posted on whether or not you see any changes..
let us know If the replacement is better. which I don't think so. but if your on original 4.2 with older baseband stay there. don't update and play with the data then. see if its good. then when satisfied update and see if the same problems arise then you know its software bugs
daddioj said:
let us know If the replacement is better. which I don't think so. but if your on original 4.2 with older baseband stay there. don't update and play with the data then. see if its good. then when satisfied update and see if the same problems arise then you know its software bugs
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Click to collapse
Will do, I'll keep you guys updated.
xdviper said:
I've been having these as well. Quite annoying, but the data connection still pulls data and works. I've requested an RMA device and should be here tomorrow. Going to test with that, if it's the same then I'd keep this one I already have. Sometimes even if I have full service 5 bars, data will not work. The H will still be on stop of the signal bars, but it won't download/update any data, if I'm using any apps, it'll just hang.
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Click to collapse
My N4 pretty much does the exact same thing. Actually, I'm on my replacement phone and it does the same thing as my first one.
which makes me believe its a software bug. or hardware fault. i'm having some faith in software lol :good:
I sure hope it's a software issue, because my connection really sucks. It drops out constantly, but never dropped out a single time on my Backflip during normal hours (only 2 times around midnight during server maintenance or something)
Do you think I should try T-Mobile and see if my issues are resolved..
I just discovered this phone info settings, via *#*#464 or whatever it was.. Is there a particular setting it should be on, not WCDMA Preferred?
I'm having the same problem: the signal strength is very erratic. I'm on Rogers in Canada, which is same frequencies as AT&T.
I've never seen such erratic signal strength before.
On the other hand, though I haven't had it very long and haven't put it through its paces, I haven't noticed any significant signal issues, like dropped calls. So, I don't want to jump to any conclusions that what I'm observing is actually a problem.
Does anyone know of an app that tests the quality of my data connection? I know everyone uses speedtest.net but that just tests burst speed and I'd like something that will test the consistency of my connection too.
same problem
I'm having the same difficulty. Signal can be at 3 bars then all of a sudden goes to 0 bars.
Has anyone determined if this is a software or hardware fault? Any solutions?
Thanks
Raul69.atl said:
Weird...on mine the bars go all the way down but when i do internet test i still get high connection. Also my internet works fine. Usually bars go down when i hold phone from top right.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Same exact behavior I'm seeing. I hope this is a software issue.
This is my 3rd Sprint S4 over the past few months. All of the devices are loosing the 3g icon but will show bars. Voice and text works fine, data and 4g does not, i have noticed it usually happens when i leave a WiFi area and it has trouble switching back over to cell data. I can reboot the phone and about 80% of the times it will return to normal. I have used odin to reload to factory. I had my phone rooted only and recently install the Triforce rom to see if it was a software or Kernel issue. Same thing is happening on that rom as well. It doesnt matter where i am so i dont beleive its a tower issue. Any idea?
This happens to me as well. Just Sprint being crappy. Try turning airplane mode on and off, same effect as a reboot but faster.
I tried the airplane mode toggle but didnt seem to fix it. If i use even the "Hot reboot" option in triforce rom that doesnt fix it either.
Assuming this this is the same issue I always experience, there is no fix. It's a network thing. Is there 4G in your area?
What happens to me is my phone will be on 3G, then start receiving 4G, but it doesn't recognize that the data service is now different, so nothing works for 15+ minutes or until I toggle airplane mode on/off.
I take it you've tried just turning WiFi off?
Haha, yea, welcome to Sprint. Enjoy losing data when it's least convenient (such as when you need to use navigation or missed your exit and need to be rerouted). Oh well, the price we pay for unlimited data, right?
I have noticed the same thing since I activated my LTE radio. LTE is expanding in my area so I constantly go in and out of 3G and LTE service. Sometimes when this happens data just ****ing stops working until I enter airplane mode and then come back out of it (a reset works as well). For some reason (or it is just a coincidence) The problem has amplified since installing 4.3. Has anyone else noticed an increase in this problem since upgrading? This is absolutely a Sprint problem? Do we know that people have this same issue with other Sprint phones?
I have the same problem. From wifi to f data takes a little bit of time for it to switch over especially since the data toggle is gone with the 4.3 update. Unlimited plan is water downed from my experience compared to tmoblie. But tmoblie service was horrible.
Sent from my SPH-L720 using xda app-developers app
emerald2382 said:
I have the same problem. From wifi to f data takes a little bit of time for it to switch over especially since the data toggle is gone with the 4.3 update. Unlimited plan is water downed from my experience compared to tmoblie. But tmoblie service was horrible.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well Sprint's speed has always been an issue for most of us. That is no surprise. I at least expect to to work AT ALL which apparently it is incapable of doing recently.
JamieP87 said:
This is my 3rd Sprint S4 over the past few months. All of the devices are loosing the 3g icon but will show bars. Voice and text works fine, data and 4g does not, i have noticed it usually happens when i leave a WiFi area and it has trouble switching back over to cell data. I can reboot the phone and about 80% of the times it will return to normal. I have used odin to reload to factory. I had my phone rooted only and recently install the Triforce rom to see if it was a software or Kernel issue. Same thing is happening on that rom as well. It doesnt matter where i am so i dont beleive its a tower issue. Any idea?
Click to expand...
Click to collapse
If wifi is on 3g/4g is not there,, turn off wifi and you should see icon,, if you see bars it's most likely working :sly:
Edit just re read your post, I have the same issues sometimes and as posted above toggling on and off typical works for me,, good luck
Also is your network set to
CDMA/LTE/EVDO? Just throwing out ideas
Sent from my SPH-L720 using Tapatalk
I get this issue all the time & I have to do a battery pull to get my phone working again. Anyone flash a new modem which fixes this? The SGS4 is 10x worse than my HTC EVO 3D was with this issue.
pcfascist said:
I get this issue all the time & I have to do a battery pull to get my phone working again. Anyone flash a new modem which fixes this? The SGS4 is 10x worse than my HTC EVO 3D was with this issue.
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Click to collapse
Seems like a hardware problem based on your description. I am fully convinced that this whole flashing modems things is just a feel-good measure for people who have exhausted all other options. It was big in the Galaxy S2 days, but I have never seen any measurable difference between modems in any meaningful metric on that device. At least not one that could not be attributed to other factors such as signal quality and network load, and nothing consistent. A different modem isn't going to fix a hardware fault or magically improve Sprint's awful service.
Since I updated to B29 I have noticed some serious cellular connectivity issues. While browsing the web I simply get no response. I have to toggle on/off the data switch in order to fix the connection, despite the phone showing 4G LTE and 3 or more bars on T-Mobile. Even accessing the Google Play Store I get a message the following message: "No Internet connection. Make sure Wi-Fi or cellular data is turned on, then try again", despite showing 4G LTE and 3 bars on my phone. Is anyone else experiencing the same bug? If so, has anyone found legit a fix? Or perhaps there is another bug you are experiencing. Please share with us in the forums.
Thank you for your time.
I haven't experienced any network issues since I updated. Granted, I didn't have problems with internet on B27 either. Which provider do you have? Did you fully wipe data when updating?
The only bug I've experienced is that sometimes apps don't stay in memory and have to be restarted everytime I switch back. A restart fixes the issue though
No issues on B29 with Verizon here.
No issues here on AT&T stock B29
Same here on att no issues.
I am on AT&T and wonder if others are having issue with going inside a building where the signal is weak and getting a "no signal" message? On the ZTE USA web site it has been pretty much nailed down to the radio hanging on to a weak LTE signal and dropping it instead of automatically switching over to 4G or 3G like it's supposed to do. I have had this issue from the day one, before B27 and B29. Hopefully ZTE will get the bug worked out soon.
My suggestion , before you blame the update is to call t-mobile and ask. They often have problems with towers, being hacked,etc and will not say anything unless asked.
I'm having issues with audio level dropping randomly. Happens when watching YouTube or listening to Apple music.
Some apps that could do background audio playback won't do it anymore in b29 for me, and the Facebook app closes when the screen goes off. Signal and all else seems to be the same for me.
B4oE said:
Since I updated to B29 I have noticed some serious cellular connectivity issues. While browsing the web I simply get no response. I have to toggle on/off the data switch in order to fix the connection, despite the phone showing 4G LTE and 3 or more bars on T-Mobile. Even accessing the Google Play Store I get a message the following message: "No Internet connection. Make sure Wi-Fi or cellular data is turned on, then try again", despite showing 4G LTE and 3 bars on my phone. Is anyone else experiencing the same bug? If so, has anyone found legit a fix? Or perhaps there is another bug you are experiencing. Please share with us in the forums.
Thank you for your time.
Click to expand...
Click to collapse
I solved this issue with me a LONG time ago by turning off VoLTE. Did you try that?
I don't want to 'blame'the update, but ever since, whenever I minimize an app and then re-open it, it loads all over again. Webpage login again, games reload from beginning. I'm probably just missing something,...and it has nothing to do with update. Maybe I toggled something by accident,... Any ideas?
I got my new 2017u yesterday (iam german) and the first iam really impressed about the LTE/4G receiving but the 4G indicator seems to be buggy because it shows me allways 4G but in real i have only 3G/H. When i have real 4G/LTE it shows 4G and under that LTE.
I have my rooted so is it possible to change that, that it shows the real receiving instead of allways 4G?
tasar said:
I got my new 2017u yesterday (iam german) and the first iam really impressed about the LTE/4G receiving but the 4G indicator seems to be buggy because it shows me allways 4G but in real i have only 3G/H. When i have real 4G/LTE it shows 4G and under that LTE.
I have my rooted so is it possible to change that, that it shows the real receiving instead of allways 4G?
Click to expand...
Click to collapse
Look here
http://forum.xda-developers.com/axon-7/help/axon-7-wrong-4g-icon-status-bar-t3461166
HSPA+ in US is marked as 4G. I don't know how to change it with root, if you find a way post it!
thanx for clearing, dont know the difference. Hope that someone find a way to change that, but iam not the person, have not enough know how for that
Horizontal notifications are still unusable. How does something this simple still not fixed? Granted I hardly ever hold my phone horizontal but when I do and pull down the notification bar, I'm reminded how shoddy this software can be.
runderekrun said:
Horizontal notifications are still unusable. How does something this simple still not fixed? Granted I hardly ever hold my phone horizontal but when I do and pull down the notification bar, I'm reminded how shoddy this software can be.
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Click to collapse
This is because ZTE chose a very high DPI setting for the phone making everything huge. I changed mine to 480 a while ago and everything is much smaller and landscape mode is a lot better. Granted there are still some graphical glitches here and there because of that change, but overall I'll take them. Hopefully when Nougat comes out they will ditch their in house quick toggles for stock ones and keep the new DPI slider so people can change it properly.