Database Users

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!

Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.

I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2

Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2

Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

cant update apps since 4.2 update

I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue

slybunda said:
I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue
Click to expand...
Click to collapse
Did you clear your framework services cache to get the update maybe? This is one of the symptoms I have read about.
I think the fix was to delete your playstore account on the Nexus and then sign in again.
Others may have better input.

Yeah, sign out and back in. Should fix that.

Ok will try that could not even downloadf any other app either.

Ok i deleted the play account and added a different one and same problem, cant get any apps stuck on downloasding progress bar.
Also how do do you sign out of the account

Also i did download the update to 4.2 via framework clear method.
Iv added a different account google play store I'm still does not work

Go into settings apps find google play click on it .. Clear cache and data .. reboot your tablet
If that does not work . and only then .
go into settings accounts google.. in the google account at the top right click the ... then delete account. REBOOT. it will prompt you to set up your Google account again once it boots backup...
This should Solve your troubles. If not and only then go into settings apps all
FIND GOOGLE FRAMEWORK .. clear data in there..
Good Luck

Ok brb gonn try the above

Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?

slybunda said:
Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?
Click to expand...
Click to collapse
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....

Just to add when i removed the google account and rebooted it did not ptompt me to add the google account on boot but when play store was launched it prompted me then. Still no luck though

bonzer2u said:
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....
Click to expand...
Click to collapse
Im using the nexus 7 on wifi right now to make these posts

slybunda said:
Im using the nexus 7 on wifi right now to make these posts
Click to expand...
Click to collapse
scratch that idea then..... DOH

Im thinking this is software more than hardware issue. Anyone know how to fix this? Id hate to have to do a full wipe on the tablet to try and resolve this,

Get on your computer... Go to play.google.com. log in..
find a simple app and click install.. See if it will install the app to your Nexus 7 ...
or if the nexus is grayed out...if grayed out try a few apps. that we know should work in the nexus. .
This will check to see if your tab has been disabled with wallet... if you can push to the device its just a bug and play store is down for you wait a hour...
By the way ARE you totally stock .. ?
if not whats your configuration

totally stock, not even rooted. will try when i get back home later today,

I had this issue on a rooted N7 with TWRP. After I managed to get the update side loaded, nothing would update and the poor darling vanished from the Google Play website as well. I had to do a factory reset. Then everything was golden. I didn't even lose root, thanks to OTA Rootkeeper.

i didnt even try to sideload the update, all i did was the clear framework cache thingy and then update came and i updated it,
not happy with this if i have to start sideloading all my apps from now on since i dont want to be wiping it to factory settings, i will try the suggestion above when i get home though and see if play store is working, may just let it keep downloading for an hour or so and see if that works.

I think it was the framework clearing that may have caused it. I too tried that step to try and force the update to download. T'was all bad man. However, once I factory reset it, I just left it plugged into power and went out for dinner, when I got back it had downloaded all the apps I had registered on Google Play. Amazon was a different beast of course. By all means, let it percolate and it might fix itself, just keep that reset in mind.

will do, when i get home will leave the tablet on and let it keep trying to install the apps,
when it goes into standby mode when the screen powers off will it still be trying to install the apps in the background or does in standby mode the install process stop?

Android market error even after factory reset?

On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.

gutted said:
On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.
Click to expand...
Click to collapse
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550

[email protected] said:
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550
Click to expand...
Click to collapse
When I click on the Market app i get the "Sorry! The application Market )process com.android.vending) has stopped unexpectedly Please try again" message.

Try flashing a newer GApps file.

Have you tried going to settings>apps> play store and clearing data and cache of the app, then reboot phone? Seeing as how you are on stock rom, don't worry about trying to flash gapps, that's for aosp based roms. You can also try to search for the latest play store app in the themes and apps forum and try to install it.

I've tried downloading and installing the Play Store but still nothing. I then tried flashing cm7.2.0 (what I'm running on my MT4G) and on the first boot it asks you if you have a Google account to sign into but it doesn't evenshow up. If you click on the Play Store if asks you "you must sign into Google" but after I click ok the app it shuts down.
I flashed Blackout ICS and finally have a working Play Store.
Sent from my GT-P5113 using xda app-developers app

[Q] Unfortunately, Google Play Store has stopped.

A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.

Amsoms said:
A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Click to expand...
Click to collapse
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).

lKBZl said:
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
Click to expand...
Click to collapse
I looked for it, and it doesn't give me that button. I figured that's because after he factory reset it when back to default version (3.10.10) and wasn't able to update, so there's nothing to uninstal.
I'm losing hope, followed by sanity. Arghhh

So far I've unlocked and rooted the N10 to install the latest google play store.
Now the error is changed to "No connection" with a retry button.

Its drastic-but you should re- install the whole image/OS

bigmatty said:
Its drastic-but you should re- install the whole image/OS
Click to expand...
Click to collapse
Meaning I should flash with google's factory image?

I'm having the same problem with my Galaxy S 2.
Sent from my SPH-D710VMUB using xda premium

Amsoms said:
Meaning I should flash with google's factory image?
Click to expand...
Click to collapse
Yes, that's what he's saying. Sounds like SOMETHING is corrupted, somewhere - even the factory-reset partition.

Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan

alan sh said:
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
Click to expand...
Click to collapse
Turned it on today and everything starting working as before this problem started.
It must be something on their end, too bad they didn't bother letting me know, wasted some hours on this.
Thanks for all who tried to help.

I've had issues with error-less GPlay crashes that require a reflashing of the entire OS, sadly

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo

UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.

New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?

kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE

DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...

Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.

You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps

autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app