cant update apps since 4.2 update - Nexus 7 Q&A, Help & Troubleshooting

I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue

slybunda said:
I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue
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Did you clear your framework services cache to get the update maybe? This is one of the symptoms I have read about.
I think the fix was to delete your playstore account on the Nexus and then sign in again.
Others may have better input.

Yeah, sign out and back in. Should fix that.

Ok will try that could not even downloadf any other app either.

Ok i deleted the play account and added a different one and same problem, cant get any apps stuck on downloasding progress bar.
Also how do do you sign out of the account

Also i did download the update to 4.2 via framework clear method.
Iv added a different account google play store I'm still does not work

Go into settings apps find google play click on it .. Clear cache and data .. reboot your tablet
If that does not work . and only then .
go into settings accounts google.. in the google account at the top right click the ... then delete account. REBOOT. it will prompt you to set up your Google account again once it boots backup...
This should Solve your troubles. If not and only then go into settings apps all
FIND GOOGLE FRAMEWORK .. clear data in there..
Good Luck

Ok brb gonn try the above

Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?

slybunda said:
Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?
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Click to collapse
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....

Just to add when i removed the google account and rebooted it did not ptompt me to add the google account on boot but when play store was launched it prompted me then. Still no luck though

bonzer2u said:
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....
Click to expand...
Click to collapse
Im using the nexus 7 on wifi right now to make these posts

slybunda said:
Im using the nexus 7 on wifi right now to make these posts
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Click to collapse
scratch that idea then..... DOH

Im thinking this is software more than hardware issue. Anyone know how to fix this? Id hate to have to do a full wipe on the tablet to try and resolve this,

Get on your computer... Go to play.google.com. log in..
find a simple app and click install.. See if it will install the app to your Nexus 7 ...
or if the nexus is grayed out...if grayed out try a few apps. that we know should work in the nexus. .
This will check to see if your tab has been disabled with wallet... if you can push to the device its just a bug and play store is down for you wait a hour...
By the way ARE you totally stock .. ?
if not whats your configuration

totally stock, not even rooted. will try when i get back home later today,

I had this issue on a rooted N7 with TWRP. After I managed to get the update side loaded, nothing would update and the poor darling vanished from the Google Play website as well. I had to do a factory reset. Then everything was golden. I didn't even lose root, thanks to OTA Rootkeeper.

i didnt even try to sideload the update, all i did was the clear framework cache thingy and then update came and i updated it,
not happy with this if i have to start sideloading all my apps from now on since i dont want to be wiping it to factory settings, i will try the suggestion above when i get home though and see if play store is working, may just let it keep downloading for an hour or so and see if that works.

I think it was the framework clearing that may have caused it. I too tried that step to try and force the update to download. T'was all bad man. However, once I factory reset it, I just left it plugged into power and went out for dinner, when I got back it had downloaded all the apps I had registered on Google Play. Amazon was a different beast of course. By all means, let it percolate and it might fix itself, just keep that reset in mind.

will do, when i get home will leave the tablet on and let it keep trying to install the apps,
when it goes into standby mode when the screen powers off will it still be trying to install the apps in the background or does in standby mode the install process stop?

Related

Apps Hang and dont donwload from Market

I am having this problem recently. I try to download any app or an update to any app. It will just sit at starting download and never download.
I am on Fresh ROM 1.0
I did update some apps after installing the ROM so that's not the problem.
I also have a problem that if I clear the cache, when I reboot Everything force and keeps force closing forever. Whats up with that? isn't the cache supposed to recompile on reboot?
I tried clearing the cache to fix the market issue to no avail (beacuse of all the force closes never got to see what happened after clearing cache). I tried clearing the cache from recovery and using Fresh's app installer,and both times tons of force closes.
Someone please HELP!
U probably need to login to gtalk. I had the same problem from using autostarts. Jus open the gtalk app, it will/should sign u in automatically.
this is not a gtalk issue. gtalk is not even related to what problem he has. i had it happen to me on my eris when i was playing around in the bootloader. when i started back up everything force closed and would not start. only sugetion i can give you on the force close it is a factory reset or ruu reset both will work. as far as downloads not starting are you rooted?
Yes, to install a custom ROM you need to be rooted. Tried the gtalk sing in to fix the Market issue and no dice. Still hanguing...
Anything else??
rigamrts said:
this is not a gtalk issue. gtalk is not even related to what problem he has. i had it happen to me on my eris when i was playing around in the bootloader. when i started back up everything force closed and would not start. only sugetion i can give you on the force close it is a factory reset or ruu reset both will work. as far as downloads not starting are you rooted?
Click to expand...
Click to collapse
So I'm not going to call you out or something, but please read before you speak. Gtalk is MAJORLY tied in to the market and it is a documented fix from google themselves to try signing in to gtalk to fix stalled downloads.
Even though it doesn't work for everyone (depending on the reason it's stalled) it IS related.
daveli said:
Yes, to install a custom ROM you need to be rooted. Tried the gtalk sing in to fix the Market issue and no dice. Still hanguing...
Anything else??
Click to expand...
Click to collapse
http://www.google.com/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
Hundreds (maybe thousands?) of posts. Starting back in March and dating all the way until today. Google hasn't been able to resolve the issue. I can tell you that what has always worked for me is a combination of cancel download > disable wifi > disable mobile data > enable mobile data > try download again.
Didn't work? Reboot and repeat. Eventually it will go......
Thanks a lot flipz. I'll try that
flipzmode said:
So I'm not going to call you out or something, but please read before you speak. Gtalk is MAJORLY tied in to the market and it is a documented fix from google themselves to try signing in to gtalk to fix stalled downloads.
Even though it doesn't work for everyone (depending on the reason it's stalled) it IS related.
http://www.google.com/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
Hundreds (maybe thousands?) of posts. Starting back in March and dating all the way until today. Google hasn't been able to resolve the issue. I can tell you that what has always worked for me is a combination of cancel download > disable wifi > disable mobile data > enable mobile data > try download again.
Didn't work? Reboot and repeat. Eventually it will go......
Click to expand...
Click to collapse
95% of the time your second sugestion works. it may be that gtalk has major issues with stalled downloads but ussually i have this issue when i start my download over wifi for some reason it just never connect to the google server but when i kill the download and connect over 3G or Edge it works everytime on my G1. that's been a documented fix too. this issue only happens more frequently on custom roms than stock android roms. so it's more of a rom issue that googe issue. we're all here to help each other not trash talk each other. from my point of veiw gtalk may have some type of issue but it's more with the rom cooks than the app itself and it's not their fault either gtalk was desighned to work on googles cookie cutter os not on the home brew roms so errors happen you just have to know how to sweat talk your andoid to doing things when issues happen. the problem i had with your post was you only stated the gtalk issue when the wifi issue is more prevelent. i wasn't sure if he was on stock os or custom os so i asked about it. then i would have given him the instructions on turning off the the wifi, killing the downloads, and restarting the phone. like you told him to in the second post cause that seem to work better than the gtalk method.
rigamrts said:
i wasn't sure if he was on stock os or custom os so i asked about it.
Click to expand...
Click to collapse
I stated clearly on my first post I am on Fresh 1.0 ROM, so everyone would know I was on a custom ROM.
daveli said:
I stated clearly on my first post I am on Fresh 1.0 ROM, so everyone would know I was on a custom ROM.
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Click to collapse
sorry. i did not read your post clearly thought when you said fresh you ment fresh install. haven't really been keeping up with the hero roms to much and thier names still waiting for my eris to get it's turn at root. when i saw your post it just reminded me of how my rooted G1 would not start downloads over wifi. so i asked rooted or not just to be on the safe side.
the thing that got me a little heated was when he said "not to call you out" then he goes into a trist about how wifi seems to be the better fix.
by the way did you get your problem fixxed?
rigamrts said:
sorry. i did not read your post clearly thought when you said fresh you ment fresh install. haven't really been keeping up with the hero roms to much and thier names still waiting for my eris to get it's turn at root. when i saw your post it just reminded me of how my rooted G1 would not start downloads over wifi. so i asked rooted or not just to be on the safe side.
the thing that got me a little heated was when he said "not to call you out" then he goes into a trist about how wifi seems to be the better fix.
by the way did you get your problem fixxed?
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Click to collapse
(Ok,fair enough it can be confusing when i wrote fresh; no worries).
About my problem: Not at all man, I tried every single one of the fixes and no luck. I am thinking about going back to stock and reflashing the custom ROM. I'll report back if/when/how it gets fixed
Nevermind Disregard
daveli said:
(Ok,fair enough it can be confusing when i wrote fresh; no worries).
About my problem: Not at all man, I tried every single one of the fixes and no luck. I am thinking about going back to stock and reflashing the custom ROM. I'll report back if/when/how it gets fixed
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Click to collapse
I ended up factory resetting and now everything downloads normally
So... apps were downloading perfect from market UNTIL I restored a nandroid backup. Afterwards, Apps hang again. I mean exactly after restoring, went to the market and the problem is there again. Can the problem be tied to restoring backups? Or just coincidence?
Update:
Got the downloads working after clearing the cache of every single google application on the phone as well as IM.
After this, started downloading the app and it still hung. Opened gtalk and exactly as it signed in it started downloading fine.
I tried the afore mentioned fixes and had no luck, so for anyone who has this issue and has not been able to resolve it, this is another workaround.
Just FYI to anyone still with problems, I had problems again today EXACTLY after restoring a backup again.
This post I quoted by Zippy-man did the trick today Great Help..
http://forum.xda-developers.com/showpost.php?p=5374641&postcount=43

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!
Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.
I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2
Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

[Q] Problem with gaapz on 4.3

I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
7thAkash said:
I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
Click to expand...
Click to collapse
Remove your google account, then open play store, and continue by entering your credentials again.
Not able to add google account either now
abaaaabbbb63 said:
Remove your google account, then open play store, and continue by entering your credentials again.
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Click to collapse
This did not work out. None of my google apps were working. Nor is it allowing me add a new/existing google account. Its like someone is cutting me off from reaching google account !!!
I have uninstalled Freedom.
I am not rooted as today I got the OTA update from google.
And my wifi is working perfectly fine I am able to browse etc very well
It keeps saying
"Could not establist reliable connection"
I had hoped someone at XDA would be able to helpout
7thAkash said:
I had hoped someone at XDA would be able to helpout
Click to expand...
Click to collapse
re flash a Gapps package
I used Banks Gapps 4.3 worked fine for me
7thAkash said:
I had hoped someone at XDA would be able to helpout
Click to expand...
Click to collapse
7thAkash said:
I had my Android 4.3 upgrade an hour back.
And bang Play Store stops working.
Cleared Cache on the Playstore
Checked that Download Manager is running
No use at all.
It just says "Unfortunately Google Play Store Stopped Working" .. PFA
HELP !
Click to expand...
Click to collapse
if possible go back to 4.2.2 and start over again or just install a custom rom and flash gapps
sujith1994 said:
if possible go back to 4.2.2 and start over again or just install a custom rom and flash gapps
Click to expand...
Click to collapse
Yes that is always my last option.
I have faced this issue on 4.2.2 as well, I had solved this by stopping Freedom
This time post the OTA upgrade I lost root access, post which I could not stop freedom post which I deleted freedom and needless to say restarted the phone several times but no resolution. I am trying all kind of things on my phone before flashing it.
So let me know if you want me to try something else as well
7thAkash said:
Yes that is always my last option.
I have faced this issue on 4.2.2 as well, I had solved this by stopping Freedom
This time post the OTA upgrade I lost root access, post which I could not stop freedom post which I deleted freedom and needless to say restarted the phone several times but no resolution. I am trying all kind of things on my phone before flashing it.
So let me know if you want me to try something else as well
Click to expand...
Click to collapse
Well go for the last option flash a custom ROM I would recommend pa ROM and for rooting and stuff go to this page
http://forum.xda-developers.com/showthread.php?t=2384824 my own page

[Q] cant install apks

I have this problem, suddenly, I cant install any apk outside playstore, I have backups of all my apps, but now I cant reinstall them, I checked the option at settings to allow installs of non playstore origin, but, useless, I tried wiping phone, and reinstalling a nandroid I made before the problem appeared, some ideas? thanks in advance
winol said:
I have this problem, suddenly, I cant install any apk outside playstore, I have backups of all my apps, but now I cant reinstall them, I checked the option at settings to allow installs of non playstore origin, but, useless, I tried wiping phone, and reinstalling a nandroid I made before the problem appeared, some ideas? thanks in advance
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Click to collapse
this same thing happened to me yesterday when i was trying to download stuff from xposed, it said downloading error 504. i didnt do anything with my phone like the guides tell u. they say delete cache and data and etc from play store app in app manager. i didnt do that.
this is what i done- i disabled mobile data as i was using wifi but i generally just keep it on just incase . then i fully turned off my router and then switched it back on. then i made my phone forget my wifi and then i set it up again. then everything was fine and all was back to normal. i heard this happens sometimes, dont do any big steps just be patient and it will sort out with time, as its a gateway error and nothing u or the service can do about it- i know this according to what ive already read. :good:
ok, thanks nayanwaghmare, but my problem is a little diferent, I can download, apks, from any source, but when I reach the screen where you see the permissions an the options to cancel or install, the button for.installing does nothing, only the cancel or back work, only the play store has no problem, as it installs automatically, I dont know what to do
reflash your rom i would say
I will try that , thanks
winol said:
ok, thanks nayanwaghmare, but my problem is a little diferent, I can download, apks, from any source, but when I reach the screen where you see the permissions an the options to cancel or install, the button for.installing does nothing, only the cancel or back work, only the play store has no problem, as it installs automatically, I dont know what to do
Click to expand...
Click to collapse
Do you have any screen overlay app running, like screen filter or lux? You need to disable those to be able to click the "install" button -- this is a security feature in android.
thank you very much!!!! I just solved the issue, thank you very very much man,

problem

hie i rooted my device a couple of days back . and all was well till today my google play stooped working completely so i thot of removing and signing in google again now wehenver i try to log in google it take my password and then says google play service has crashed and stops . what options do i have can i just go ahead and do the factory reset frm setting and try ?
mordani_kamal said:
hie i rooted my device a couple of days back . and all was well till today my google play stooped working completely so i thot of removing and signing in google again now wehenver i try to log in google it take my password and then says google play service has crashed and stops . what options do i have can i just go ahead and do the factory reset frm setting and try ?
Click to expand...
Click to collapse
Clean install.. wipe cache. Data. Dalvik.
If its just google play I would uninstall and reinstall it
toofimoofi said:
Clean install.. wipe cache. Data. Dalvik.
If its just google play I would uninstall and reinstall it
Click to expand...
Click to collapse
ive messed up alot now instead of removing the cahce and host files i mistakenly emoved the odex using lucky patcher and rest n now it seems to b stuck ont he registration screen for android with just a sec sign
idk what to do i just want to go bck nd fix it will what ever way possible
dwnlding the non rooted firmware and flashing it help or any other faster way
no fone right now feels annoying
mordani_kamal said:
ive messed up alot now instead of removing the cahce and host files i mistakenly emoved the odex using lucky patcher and rest n now it seems to b stuck ont he registration screen for android with just a sec sign
idk what to do i just want to go bck nd fix it will what ever way possible
dwnlding the non rooted firmware and flashing it help or any other faster way
no fone right now feels annoying
Click to expand...
Click to collapse
Just flash a stock with odin ya.

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